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Doubletree Guest Suites Indianapolis/Carmel

Indianapolis, IN, US (IND)

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Based on 625 reviews
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Doubletree Guest Suites Indianapolis/Carmel
11355 North Meridian Street, Carmel, IN US 46032-4540

Just minutes from our Indianapolis, IN hotel, guests can experience everything Indiana's capital city has to offer; like The Children's Museum, Indianapolis Motor Speedway and the Indianapolis Zoo. Families will love visiting the 1,400-acre Conner Prairie living history museum, only a ten minute drive from our Indianapolis, Indiana hotel. Enjoy fine dining and entertainment at the splendid shops and restaurants of Clay Terrace or the Fashion Mall at Keystone Crossing. Relax at the hotel and enjoy our full service restaurant and lounge - The Bistro. Invigorate yourself with a dip in our sparkling indoor/outdoor pool, whirlpool, or work out in our fully equipped fitness center. Golfers need not go far to play four top-rated, challenging courses - all located within minutes of the Doubletree Guest Suites hotel in Indianapolis.Our upscale, all-suite Carmel hotel in Indianapolis, IN boasts luxury and convenience with all the comforts of home including a sleeper-sofa, high-speed Internet access and two televisions in every two-room suite. With easy access to all major Indianapolis area highways, the Doubletree Guest Suites Indianapolis/Carmel, IN hotel is just 25 minutes from the Indianapolis International Airport and 25 minutes from Downtown Indianapolis, Circle Center Mall, the Canal Walk and many cultural and entertainment venues. Numerous suburban office parks and corporate headquarters are also close by, providing business travelers a convenient location.For meeting and banquet events, our tasteful meeting rooms and attentive staff can accommodate 4 to 74 people. From our well-appointed Executive Boardroom Suites that seat up to 10 in high back leather executive chairs around an exceptional boardroom table to our Indiana Conference Room that can seat up to 74 for a banquet event. The staff at the Doubletree Guest Suites Indianapolis/Carmel, Indiana hotel looks forward to welcoming you as our guest with our very special warm chocolate chip cookie at check-in.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl

Recreation Included: Fitness Center

  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 625 reviews
from massachusetts
Submitted on 03-05-2016
We have stayed at this hotel in the past, the first time being in 2009. My son stayed there for a week in February during which there were multiple problems during his stay. Upon checkout, Amy the manager apologized for all of the problems and gave him her card to contact her to give them another chance when he was in town again. We found ourselves back in Indy from 3/27-4/2, so we gave her a call to reserve a room. She remembered him and all of the problems and discounted the rate shown on the... Read more
from Minneapolis, United States
Submitted on 14-05-2016
There were still some renovations going on when I stayed. But the impact seems to be minimal now in comparison with the previous reviews. The staff is very helpful and excellent. The new and upgraded rooms look very nice and comfortable. My only complaint is with the speed of the complimentary internet. It is very slow and needs to be upgraded.
from Memphis, United States
Submitted on 16-05-2016
The hotel is getting a face lift with some much needed improvements. If you are staying there anytime soon expect some inconveniences. There is no dining room and the breakfast is terrible but it's just because of the renovatin process. There are plenty of great breakfast restaurants in the area so I would visit one of those. The staff is really friendly and helpful. It's going to be a great hotel when they finish.
from Home
Submitted on 20-05-2016
Warm cookies, comfortable beds and friendly staff await. Double tree is the most consistent of the Hilton brands and continues that tradition here. Upscale from typical airport properties. First stay here but will return.
from Springboro
Submitted on 22-05-2016
No pool availability & breakfast is located in a closet, food was cold and not good!!! Hotel is going through remodeling. Absolute mess and construction started at 7am right next to friends of ours. They had to move rooms. No worth the headaches!!
from Los Angeles, United States
Submitted on 22-05-2016
had no idea this property was under construction to become a Homewood Suites. My room was finished and was very nice. the bed was too soft for me but I like a very firm mattress. It will be a nice property when it's done......
from Oak Forest, Illinois
Submitted on 28-05-2016
‚??Business trip, should have stayed somewhere else‚?? I went along with my daughter to a business trip to the Double Tree in Carmel Indiana in March. Not only was the hotel under construction, but the main entrance was up for grabs. Understandably construction can be noisy, but sharply at 8am it was like a canon went off in the halls. Just trying to check in over all that noise was near impossible. At check in my daughter was handed ONE pair of ear plugs, not two pairs to help eliminate the n... Read more
from Valparaiso, United States
Submitted on 05-06-2016
Hotel under construction, late night workers, internet not working, no looks on windows opening right to where the construction workers park. Would not go back any time soon, customer service needs work.
from Indianapolis, Indiana
Submitted on 15-06-2016
I arrived at the DoubleTree only to learn that the hotel is bring remodeled. As a result, there was limited parking due to equipment being stage in the parking lot. Also, access into the hotel could only be made from the front of the hotel due to construction. My room however was located on the back of the property. My advise, stay elsewhere until the remodeling is completed.
from Saint Charles, Missouri
Submitted on 15-06-2016
usually DoubleTree properties are wonderful. But this one in Indy needs to stay closed while under construction. We were there for a baseball tournaments during 93+ temps and they had no ice machines or laundry. The breakfast food ran out each morning. I asked for housekeeping service just once and she just made the bed, did not change the sheets and left me 2 new towels without cleaning the bathrooms or vacuuming.
from Franklin, TN
Submitted on 17-06-2016
The room was recently renovated and very nice, complete with a kitchen, living room area, and bedroom / bathroom. I was a little surprised when someone ran the vacuum in the hallway around 9p-10p, but they are still renovating part of the hotel. I had an issue with the TV remote and advised the front desk, the next morning. When I got back to my room for the 2nd night, I still had the same issue. I called and someone came up within about 30 min and swapped out the batteries. Too bad they di... Read more
from Columbus, United States
Submitted on 19-06-2016
I have stayed at this DoubleTree many, many times in the past. It is within 2 minutes of the beltway and quick and easy to get in and out. I checked in and discovered that this DoubleTree just changed to a Homewood, so no more famous DoubleTree cookie at check-in - but the breakfast is now complimentary. The hotel is clean and quiet, the newly remodeled rooms are very nice, as is the interior courtyard with pool.
from Lisle, Illinois
Submitted on 22-06-2016
Hilton should have Let us know in advance of change of Hotel brand. Breakfast was below Hilton standards. Eggs tasted like rubber, not much of a choice, no fruit. Manager was nice but girl at front desk need more training. New rooms are nice looking, but used somethings that made the covers have a fabric softener smell that caused an allergic reaction. Two room suite, but no separation between rooms and one TV, so really just one big room.
from springfield, United States
Submitted on 25-06-2016
The hotel is newly remolded, beautiful rooms. Pool and patio was very relaxing. The room temperature at night was perfect, room was very quiet, loved the kitchen in the room which was very nice. Check-in was very quick. The do offer a full breakfast in the morning.
from Chicago, Illinois
Submitted on 29-06-2016
I am a business traveler, and this hotel owns the distinct honor of providing me with the most appalling travel experience ever. On June 13th, my company's travel group reserved three rooms for myself and two colleagues at this "Doubletree" hotel for the night of June 27th due to its proximity to the site of a business meeting the following day. We received very nice "we look forward to seeing you!" confirmation emails on June 20th. Upon arriving at the hotel at about 6pm on the 27th, we were in... Read more
from Valparaiso, Indiana
Submitted on 29-06-2016
Checked in and they gave us the wrong room. They did change it then we were by the construction very noisy. Room was little, no dishes were in there and they did not have any extra I was told they haven't come in yet. Room was remodeled and updated. We had a patio room into the outdoor pool and landscaping hasn't been kept up, weeds everywhere and not mowed. Water was shut off during one of the days for a while and was not given any notice to plan accordingly. Ever in that area again will try ... Read more
Submitted on 30-06-2016
I have stayed at this hotel in the past and was happy with the quality, however they are going through a big change and they are to put it lightly pitiful. Upon check in we were greeted with a yard sale full of items in the lobby. The clerks were disorganized and did not give me the room I requested at e-check in, nor did they acknowledge the fact that they weren't able to. When I walked into the room, the AC was not working however they did correct that issue. When we checked in, the clerk ... Read more
from Morton, Illinois
Submitted on 05-07-2016
Not a great trip I was not happy. No internet and was put into a room that I did not request. Was not greeted as a diamond member while others around me were. The room I was in was a conference room with tables and chairs set up.
Submitted on 05-07-2016
When I booked this room on the website a couple of days before our check-in date, there was no information on the hotel website about these amenities being out of service. The washing machine, dryer, and wi-fi were all out of service. The kitchen was not stocked with any pots, pans, dishes, or utensils (remember this is a Homewood Suites hotel). I called the front desk to get some utensils and plates but they would not allow me to come down and get them because they had to locate th... Read more
from Parker, CO, United States
Submitted on 07-07-2016
The revamp was nice, but the hotel staff was lacking in customer service. Room wasn't ready, as recommendation for changing my room was not an upgrade but in fact a downgrade. Servicing the rooms was none to 0... had to call to get room service. The staff wasn't knowledgeable about the amenities. Not enough luggage racks or luggage carts. Julia who and the desk in the evenings was lacking in any type of greeting at the hotel and lack of customer service. A towel that we brought was taken fr... Read more
Submitted on 12-07-2016
website lists this property as a Doubletree but was a Homewood suites instead. Recently converted with lots of construction going on. Told breakfast on weekends goes until 11 am, and shocked when told they ran out of food on Saturday morning when I arrived at 10, and then was told on Sunday that breakfast was over at 10am...breakfast attendant told me that the front desk were incorrectly telling guests the wrong times. To top it off, these "Suites" with kitchen amenities had NO plates, utensil... Read more
from Carmel, Indiana
Submitted on 20-07-2016
I am in a hotel do to issues in my house. Checked in late July 15,2016. Not a parking space to be had. Parking lot was overflowing with drunks and there was one couple having sex up against a car. Lobby also filled with drunks. Check in took 25 minutes . I was told the only parking was in the lot at the adjacent hotel. My car was filled with things to bring up to my room and it was after 11pm and I did not feel safe going to the adjacent parking lot. I took a chance and parked in handicap spa... Read more
from Indiana
Submitted on 20-07-2016
It's under construction and trying to become a Homewood Suites. Well, sort of. The suites are not like the other Homewoods i.e. there is no separate door between the bedroom area and the living/kitchen area. They also decided to skip their well known pop corn snacks. So is it a Homewood property? Who knows? What's left is under construction for now with painting and moving going on. No ice machine on either floor. No snacks for sale. No vending machine that works. A Saturday breakfast that was o... Read more
from Aurora, United States
Submitted on 21-07-2016
This hotel is clean and very friendly staff. The hotel was under construction but still very well maintained. It has an indoor/outdoor pool and well equipped rooms. It was very clean. We would definitely stay here again!
from Crystal Lake, United States
Submitted on 21-07-2016
This hotel has recently been remodeled from a Doubletree to a Homewood Suites. In fact our room smelled like fresh paint, it was a bit overwhelming but the room was beautiful. The lobby is gorgeous, they did a fantastic job. I had a few issues with my stay there. When I had originally booked the room, it was listed as a Doubletree, but the site did warn me they were converting to a Homewood Suites. When I made my reservation, I had reserved a 2 Queen room. When I got my confirmation, it ca... Read more
from Elkhart, Indiana
Submitted on 23-07-2016
Despite the fact that there were renovations going on, there were no inconveniences or issues. We loved our room, the kids enjoyed swimming and the overall service was really good. It was nice having a regular size refrigerator that even had an ice maker!
Submitted on 24-07-2016
I made reservations at the Homewood Suites for two 1 bedroom suites, with 2 queen beds for 7/22/16-7/25/16. This hotel used to be a Doubletree but has transitioned to a Homewood Suites. Late at night the prior to checking in I checked my email and I had been sent an email from the hotel stating that they did not have rooms for me and that they had moved me to a nearby non Hilton hotel, Drury Hotel. I was on the phone with Homewood Suites and the Drury Hotel after midnight trying to figure out t... Read more
from Granger, Indiana
Submitted on 26-07-2016
We had a very very poor two room suite. Handles falling off, wifi nonexistent, and our room was never cleaned while we were gone for the day. I called three times to remind them after we returned in between baseball games.
from Avon, Ohio
Submitted on 26-07-2016
They advertise one bedroom separate suites with two tv's, one in the separate bedroom and one in the room with the couch and kitchen, that is not the case, they have remodeled and taken down all the walls int e suites and it's one big room, ridiculous. Only one tv that you can only watch on couch or tv, not both. They will lie to you if you call and tell you they are one bedroom suites, but there is not separate bedroom. Then they will tell you they can't do anything for you and you are stuck be... Read more
from Chicago, United States
Submitted on 27-07-2016
Went to check in to find that they had moved us for the night to a sister hotel; no discount or explanation offered. We were assured that the second night we would be good to go. Luckily, I decided to call on the second day to see if we could check in early because it was then I found out they did not have the two double beds I had made the reservation for, only a king bed and a pull out couch. With three adults, this was an uncomfortable scenario. Only after being told this was all they could d... Read more
from Lafayette, CA, United States
Submitted on 28-07-2016
Transferring from Doubletree to Homewood Suites seemed like staff was overwhelmed and under prepared. Facility was not completely ready. No bar. No in-house restaurant although suite kitchens provide cooking and hosting if desired.
from Bellefontaine, Ohio
Submitted on 31-07-2016
We stayed here for a ball tournament and 1. we got over charged for our room and they wouldn't fix it. 2. All of our kids got blisters from bacteria growing in the hot tub!! They hurt so bad they couldn't even walk!!! Never once did the hotel staff come and check the levels!! The staff had no clue what was going on! Breakfast was horrible! It was hardly restocked after people ate! Very disappointed in this hotel for the price!
from Cincinnati, United States
Submitted on 02-08-2016
My husband, young kids and i had a great time at the hotel. We spent many hours in the pool and it was a great location for visiting the children's museum and Conner Prairie. We really liked the new look of the freshly remodeled hotel rooms, lobby, and eating areas.
from Troy, Michigan
Submitted on 01-08-2016
I have never stayed at a HomeWood Suites before. Everything was new and fresh and very comfortable. Glad I chose this Hotel. Front desk was very helpful with directions and requests. This survey on the other hand is taking too long.
from Lockport, United States
Submitted on 08-08-2016
The rooms were big. Nice big kitchen with a full fridge. It would be good for an extended stay. They have a nice reception on the lobby with a good variety of food and drinks at no cost. The breakfast was OK. Not great hot options, but they have a variety. Rooms have dated furniture, but overall is fine.
from Chicago, Illinois
Submitted on 09-08-2016
The hotel looks really nice as it was recently remodeled. Maid service was terrible. I had a red stain on one of my comforters and ever day during my 4 day stay I had to request towels. One day it took 3 hours to receive clean towels as they were still washing them. The breakfast was terrible. Eggs were served as the hot food item everyday and one morning there was no hot food when I went down for breakfast before heading out for the day as the cook didn't show up to work. The do provide a week... Read more
from Chicago, IL
Submitted on 10-08-2016
The hotel was under renovation when we stayed. We were traveling with our two young children so we wanted a suite to be able to somewhat separate our children so they'd be able to go to bed. Everything in our room was brand new and looked very nice. The suite however was more so one big room, there wasn't really any separate area to stick a kid in, however we managed. One knock, as they were under construction, they didn't have any vending machines. They did however have a nice continental ... Read more
from Chicago, Illinois
Submitted on 10-08-2016
The renovations have made a huge did fence with this hotel. It is well updated. The kitchenette is clean and new. The staff at this hotel is very friendly and efficient. I have never had a problem in over a year of staying here for business. This hotel has an indoor/outdoor swimming pool with a pass through. Which makes it enjoyable year round. They are using a salt water system in the pool. Not chlorine. The exercise room at this hotel is large with new equipment. It is solid choice for a stay.
from Union, Kentucky
Submitted on 16-08-2016
Beyond my expectations, enjoyed the ot breakfast, the little extras that the hotel provides and the large suites i would definitely use Homewood Suites again as they give you great value over a full service hotel.
from Indianapolis, Indiana
Submitted on 23-08-2016
Had a nice stay In the newly renovated Homewood Suites. Staff very friendly. Lady that runs breakfast was superior, coming around taking dirty dishes with a smile. Name was Keisha I believe. Had a dirty mattress pad on pull out couch and didn't know until we arrived at 1 am, front desk clerk was a sweetheart trying to find us clean linens and removing mattress pad. Overall good experience and I would stay again.
from Westville, Indiana
Submitted on 23-08-2016
Hotel has been renovated and has spacious lobby with inviting seating for couples or large groups. Our room was clean with all new furniture and appliances. Loved the wallpaper and light fixtures. Wished we could have stayed longer. Just one note that one needs transportation when staying here. The hotel is located in a business community with no retail stores.
from Coldwater, United States
Submitted on 24-08-2016
Even under construction in July, the hotel was very nice, clean and peaceful. The out door pool was great and the suites were awesome and very clean. The outdoor security doors did not lock but I am sure they will fix that.
from Indianapolis, Indiana
Submitted on 28-08-2016
We had a lovely experience at the newly renovated Homewood Suites by Hilton in Carmel. Friendly staff, updated suites, indoor and outdoor pool fun for the kids, and complimentary breakfast. Highly recommend!
from Carmel. IN, United States
Submitted on 07-09-2016
Stayed six nights and had zero problems. Very clean. Staff very helpfull. Breakfast and complimentary managers reception was very good. We would recommend this hotel to anyone. This hotel is in a quiet area. There are many restaurants in Carmel, although we did have a little difficulty finding them. Ask directions to the Art District of Carmel. it is a beautiful area with multiple restaurants and is very picturesque. A great stay.!
from Warsaw, United States
Submitted on 12-09-2016
This hotel was comfortable and clean. The complimentary breakfast had lots of options and was very satisfying. The hotel is also in a very convenient location. There were two staff members who gave exceptional service. However, there were several very rude staff members here.
from Burtonsville, United States
Submitted on 12-09-2016
Nothing to write home about. Very spacious suites, but mediocre service; evening social the exception; Marc was outstanding! The rooms were clean, and the bed was comfortable, but it could use a little more décor and homey feel about it. Room was not available by check-in time; very unprofessional.
from Tampa, Florida
Submitted on 14-09-2016
Very nice and new hotel. We were greeted right away and had our room keys in a blink of an eye. The room was so comfortable and was just like a small apartment. Had a little kitchen full sized fridge and even a little cook top. Our room had a couple of small issues but was a pleasant stay.
from Evansville, Indiana
Submitted on 14-09-2016
everyone! The facilities offered were excellent; loved the pools and workout facility! Had a great time using the facilities, and the complimentary breakfast was an additional perk, and very delicious
Submitted on 14-09-2016
I took my four year old son on a mother/son trip to the area. We were greeted by the nicest staff member who answered all our questions and made my son feel comfortable. All my questions were answered happily and I never felt like I was a bother to anyone. The place was clean, the pool was wonderful, and other staff members were there to help and smile at us. The breakfast was very good and even a four year old enjoyed himself. I will be staying here again in the future.
from Dayton, Ohio
Submitted on 14-09-2016
Staff was very friendly and helpful. The hotel and room was very clean. They served the best breakfast I have had at a hotel that stated a complimentary breakfast was included. Typically it is cereal, donuts, bagels, fruit/yogurt, but this place served scrambled eggs or omelets, sausage or bacon, waffles, along with oatmeal, yogurt, fruit, etc. Both days was a full breakfast menu. Will be staying here again soon!
from Kokomo, United States
Submitted on 16-09-2016
i am a hotel SNOB. and i loved it. I will definitely return. The room and hotel was CLEAN AND BEAUTIFUL. It made me feel safe and comfortable. Definitely worth the money just for my peace of mind. The staff was very friendly too. From the front desk to the man vacuuming the corridors to the Breakfast employees. I was very excited to stay here because everything is NEW. I love newly renovated hotels. I would definitely recommend this hotel to others.
from Chicago, Illinois
Submitted on 20-09-2016
The staff was extremely friendly and welcoming. The hotel is newly remodeled and provides great accommodations for any traveling needs. The rooms were clean, spacious and had new kitchen appliances. Free in-room wifi is a great plus. Would definitely stay here again.
from Sapphire, United States
Submitted on 22-09-2016
clean room. great breakfast menu. quiet neighborhood for sleeping. very convenient for visiting family and friends. Close to shopping. old town Carmel has many shops and dining places to see. near Fishers and Indianapolis north side malls.
from Colleyville, Texas
Submitted on 25-09-2016
Our GPS couldn't even find this place. Finally stopped and asked for directions and found the it! Once found, checked in, loaded the cart with our things and walked and walked to find a working elevator Only one elevator working so happy to have that. Must say tho, once we got to our room we were impressed with how nice the room/suite appeared. Full size refrigerator! Two burner stove, microwave oven, plenty of drawer space. Not crazy about having the sink counter out in open tho, if one want... Read more
from Minneapolis, Minnesota
Submitted on 25-09-2016
I've been staying at this hotel (formerly a Doubletree) for years and while I'm happy it was updated, it doesn't seem any nicer. Everything seems cheap and flimsy and there's no free breakfast anymore. As a Diamond Hilton member, I have more choices and probably won't stay here again. It's not nearly as good as before.
from Overland Park, Kansas
Submitted on 27-09-2016
This is the second time we have stayed here while visiting family. It was great both times. The only time we didn't stay here was when they were sold out. We will stay here on our return trip. Location was perfect.
from NYC, United States
Submitted on 27-09-2016
The staff here is amazing - so kind and accommodating. Everyone from front desk to cleaners to breakfast staff. The rooms are very homey and clean and huge. I cannot say anything bad about this hotel. I was not in a hurry to leave
from Cincinnati, Ohio
Submitted on 28-09-2016
I had a great experience at this hotel. The staff was wonderful, the accommodations were beautiful, and the location is perfect. I needed a place close enough to Indianapolis, but didn't want to stay right downtown. This place was ideal. The rooms were spotless and everyone I ran into was extremely friendly. I will stay here again.
from Statesville, United States
Submitted on 28-09-2016
From the moment, we walked into the hotel, we were greeted with a kind and friendly staff. The check in was efficient and the rooms are spacious, well decorated, and laid out nicely. The staff is absolutely awesome and our overall experience was great.
from Huber Heights, Ohio
Submitted on 28-09-2016
homewood suites in carmel indiana was a great place to stay. our room was clean. the pool was indoor or outdoor. they have a bar-b-que pit if you want to use it. the breakfast had several choices on it even if you have picky eaters. they dinner social hour were steak kabobs which were medium rare and awsome. bed was clean and so comfortable. had hot cookies after our late night swim and soak in the hot tub. only complaint was the loud kids i brought with me. i think i'll leave them home... Read more
Submitted on 04-10-2016
I had a problem with room 132. The bedpost shares a wall with the ice machine on the other side. All night long it makes a gurgling sound. The first night I thought I was sharing a wall a person using a loud vaporizer but when I stepped out of my door in the morning I heard the noise so I walked around the corner, down the hall and there spied the offending ice machine gurgling away. The fact that I heard in the hall around a corner speaks to the volume. I am not a complainer and I loathe do... Read more
from Deerfield Beach, Florida
Submitted on 06-10-2016
We are hhhonors members and were assigned 332 for about 160$ a night! We were very displeased by the overbearing loud hum in the room. Who would pay for this torture? I guess we did. We asked for a room change and received one with less than a hum. Whole property has hums due to the engineering faults. We cannot recommend this location only due to the noise.
from Burlington, Wisconsin
Submitted on 10-10-2016
I Would recommend this hotel in a heartbeat! Huge rooms, very clean, full size fridge, couch and chair, very spacious. Breakfast was vert nice and had a great selection. I would love to stay here again.
from Hammond, Indiana
Submitted on 15-10-2016
Was one of the best hotels I've ever stayed in. Felt like I was at home. Room was cleaned upon arrival and after I returned. Staff was beyond excellent from housekeeping to custodial. Keep up the great work!
from Boone, United States
Submitted on 14-10-2016
Hotel was awesome and staff was outstanding, did not want to leave. I loved the breakfast and wait staff, work out room was great and cleaning crew was outstanding would recommend anyone stay at this hotel. Laundry service was great and all comforts of home. Rosa, Katie and Cheyenne definitely made my stay great and thanks to all the staff for all the hard work making my stay a great, three weeks away from home is hard , but they made it easier.
from Alliston, Canada
Submitted on 17-10-2016
Our GPS informed us that the hotel was in the middle of the highway. We drove around and finally found the Hampton who kindly gave us directions but even those were difficult to follow with the roundabouts. Maybe I was just tired with it being midnight! The room was comfortable and clean. Outlet by the bed for phone charging. Breakfast was good. Had everything we needed. Staff were pleasant. Check in and out were fast and easy, Didn't really enjoy driving through Indianapolis but if I f... Read more
from O'Fallon
Submitted on 17-10-2016
Had problems with double billing. Still working on that. Homewood Suites was a really nice accommodation. Great breakfast. Front desk attendants were nice and friendly. I like the proximity to the highway and several shopping areas close by.
from Merrillville, Indiana
Submitted on 23-10-2016
Checked into hotel following renovations and my room appeared to still be under construction. Checked out early. Never experienced this level of service as a diamond member. I travel for business and when I check in at 11pm I don't expect to spend the next hour finding problems in my room
from Indianapolis, Indiana
Submitted on 26-10-2016
This hotel was just for a quiet get away for us. It was so nice, extremely clean, and best of all...quiet. The front staff was so awesome and accommodating. Loved it. I will definitely stay here in the future.
from Hickory Hills
Submitted on 27-10-2016
The hotel is very nice. The staff is very courteous and attentive. For the cost of the hotel I was very happy. Definitely would go back. The pillows on the bed weren't great so I didn't sleep as well as I would have liked. The fruit available at breakfast was old.
from Grantham, United Kingdom
Submitted on 29-10-2016
While the public areas are showing signs of age and wear the room itself was excellent. An apartment style room with mini kitchen, lounge and bedroom finished to a good standard and spotlessly clean. Breakfast and snacks provided (although the evening snacks are more like a meal) and first class staff makes this an excellent choice.
from Franklin, Tennessee
Submitted on 02-11-2016
The location was good for the meetings I was having. I am not a fan of Homewood suites because of the poor breakfast and low grade of food they serve. (No different than a Hampton). The bedroom was big and cozy BUT I had one big issue. The front desk service was incompetent and apathetic. It was in regards to the phone not working, wake up call, not following up and lying. The next day I missed my meeting and was not happy. the manager was sympathetic and addressed appropriately. Kudos to him.
from Lexington, KY, United States
Submitted on 05-11-2016
We where in town for a lacrosse tourney. The hotel was close to fields where we were playing. The hotel was clean and the room served our purposes fully. The breakfast was good and the staff was helpful and friendly. We would stay here again.
from Kalamazoo, Michigan
Submitted on 12-11-2016
Everything about my stay at the Homewood Suites in Carmel, IN was amazing! The staff was great and very welcoming! Mark, the bartender provided excellent customer service and was a delight to talk to! The rooms were perfectly taken care of and in great condition, I will definitely be telling everyone I know to go there!
from Michigan
Submitted on 14-11-2016
I usually love Homewood Suites and picked this particular hotel because of past positive experiences with the brand. Upon arrival we were told the room we had chosen during digital check-in was not available. We had chosen a King Suite with pull-out couch. We were given a room with double beds, unfortunately the room we were given was unacceptable. Upon entering the room there was an overwhelming unacceptable odor. An ozonator was running in the room but the odor made the room uninhabitable.... Read more
from Indianapolis, United States
Submitted on 15-11-2016
We spent our honeymoon night at this location 8 yrs ago. I had points to burn so we had a date night. Some things have changed and it remains a nice location, convenient to the highway, dining, etc. It's an all around nice place to hang your hat for an evening or two. Try the breakfast potatoes, they are to die for. Not to mention, the little sausages are smokey good.
from Kirkwood, Missouri
Submitted on 30-11-2016
I thought I had stayed at the Homewood Suites in Indianapolis -- but as I drove in, and my GPS took me to this location, I was pleasantly surprised. Formerly a Doubletree (evidently), it is updated, clean and very nice. The staff was awesome and, arriving on a Wednesday, the evening reception was a positive addition. The room was spacious - with a full refrigerator, stove, etc, big-screen tv and a king-size bed. I very much recommend this location!!!