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Doubletree Hotel Chicago-Wood Dale/Itasca

Chicago OHare, IL, US (ORD)

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Based on 505 reviews
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Doubletree Hotel Chicago-Wood Dale/Itasca
1200 N. Mittel Blvd, Wood Dale, IL US 60191

Sink in to a plush bed featuring our Sweet Dreams® by Doubletree sleep experience. Sit back and enjoy premium cable channels or relax with an in-room movie. If business is a must, high-speed Internet access (for a fee), a well-lit workspace and an ergonomic desk chair make accomplishing work a simple task. Additional on-site facilities and services at our Doubletree hotel near Woodfield Mall include: a complimentary business center, complimentary shuttle to local businesses and attractions based on availability and location, a fitness center, flexible function rooms, and a heated indoor swimming pool with hot tub.When searching for the top Chicago area hotels, look no further than Doubletree Hotel Chicago Wood Dale/Itasca. Discover the comfort of our deluxe lodging, renowned hospitality and convenient amenities complemented by an unsurpassed locale at this Chicago area hotel. Reserve your stay now to take advantage of our Lowest Internet Rate Guarantee and secure booking methods. For premium savings on your travel, check our spectacular Chicago hotel deals.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool Business Services Include: Business Center

Recreation Included: Fitness Center, Tennis

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 505 reviews
from Cancon, France
Submitted on 11-05-2016
Everything I came back to the hotel the front desk staff always had a smile on there face. Your front office supervisor Nick was extremely helpful! Anything I needed he helped me with. I needed directions to Wood field mall and he printed me a copy so I had it while I was driving. what a great employee! Very friendly!
from Overland Park, Kansas
Submitted on 13-05-2016
Quick stay but nice, clean hotel. Recently updated. Nice managers reception w complimentary cocktails. Breakfast buffet, not complimentary. Friendly staff. Would recommend and would stay again when traveling in the area.
from Madison, United States
Submitted on 15-05-2016
I have been staying at the Doubletree for years and what keeps me coming back is absolutely the staff. They are fantastic! Now that the rooms are upgraded, the hotel is even nicer also. Love staying there! The only thing that I would improve on is the download speed on the internet which is currently super slow.
from Los Angeles, California
Submitted on 16-05-2016
My one night spent at the DoubleTree in Wood Dale was really enjoyable. I found it at a good price online and decided to join the Honors program when I booked the reservation. I loved the huge TV, free internet (because of the Honors program), comfortable bedding and lounge chair, delicious room service dinner, easy check in/out, nice shower, large parking lot, and friendly staff.
from Streamwood, Illinois
Submitted on 23-05-2016
One of the best hotels ever!! I wouldn't chose any other hotel to stay at! Staff members are excellent and willing to do anything for you.Their new beds in the remodeled rooms are the most amazing beds to sleep on!!!
from King of Prussia, United States
Submitted on 26-05-2016
Hotel was under some construction, but it was comfortable, quiet and close to the airport without the noise of the airport. Breakfast buffet is outstanding. Fitness room was unavailable due to construction, but a room had been set up with limited equipment for use.
from Greenwood, Missouri
Submitted on 27-05-2016
Very good value and good proximity to office. Needs an Internet upgrade, but otherwise outstanding experience. Friendly and helpful staff. Beds very comfortable, room clean and designed well. I'd recommend this hotel
from Minneapolis, Minnesota
Submitted on 01-06-2016
One of the most disappointing hotels I've stayed at. Please read some of the reviews marked as 'terrible' as I think they also echo much of what I will say. Dirty - we checked into our room, and within 30 minutes alerted the front desk staff that our room still had dirty towels from the previous occupant. They asked if WE could put the dirty towels in the hallway and they'd send up new ones (they sent 3 towels for a family of four, and no one took the dirty towels). Dried urine on the toilet s... Read more
Submitted on 03-06-2016
Hotel was just average, disappointing for a Hilton. Rooms had recently been remodeled. We traveled with a team and were very disappointed in the breakfast provided, and the service at that breakfast. I would say not a great place for a group.
from Charlotte, North Carolina
Submitted on 14-06-2016
Great rooms , very comfortable, lobby is chic and food in restaurant was good. The staff in this hotel will go out of their way to help you in anything you need. Friendly front desk employees . Cleaning staff was too early to clean...but .....whatever... Very big property. Only one elevator?
from Coon Rapids, Minnesota
Submitted on 16-06-2016
Overall I enjoyed the hotel, the lobby is very clean even though they are in the middle of doing restorations. The room was beautiful, and very clean. The only downside is that I booked a room with 2 beds but when we got there the room only had one bed and a pull out sofa, when I called to get the situation fixed they no longer had rooms available with double beds.
from New York City, New York
Submitted on 17-06-2016
Good value for the money, not far from the airport however not close to Resturants or shopping. They are in the process of upgrading the hotel. Would stay again as it is quiet and clean. Not your typical Doubletree style hotel.
from Grand Rapids, Michigan
Submitted on 18-06-2016
Typical chain hotel, but a good place to stay. Quiet surroundings, and a few nice bars and gas stations nearby. Reasonably priced. Nice rooms. Good sevice. Some food available at the hotel, but its a bit pricey.
from Rockford, Illinois
Submitted on 22-06-2016
Whay more can I say?! Clean, comfortable, moden finishes, polite and accommodating staff, quiet, huuuuuge rooms. It was everything you want in a hotel experience and then some! We'll definitely be back!
from Swansea, Illinois
Submitted on 24-06-2016
I travel to this area very often for business, and after years of staying at this hotel I had decided to branch out and try other chains and locations. My return was not hailed with trumpets or marching bands, however the service is still the best of any hotel in the area. Rooms are recently remodeled and the updates are nice. Large TV, channel choices that work as expected, decent Internet, and updated HVAC made this a nice visit. My only disappointment was while the surface was updated, ... Read more
from Portland, United States
Submitted on 29-06-2016
We were greeted and given a warm cookie upon arrival! Staff were very helpful when we asked questions. All staff addressed us with pleasantry and answered questions with a smile. The area was under construction when we were there but all in all, we enjoyed our stay at the DoubleTree Hotel. The rooms were clean. The beds were soooooo comfortable. I would love to take one of those mattresses home with me. I would recommend this hotel to all travelers alike.
from Creal Springs, Illinois
Submitted on 30-06-2016
Staff was very friendly and I'm pretty sure it was the most comfortable bed I've ever slept in! Breakfast was overpriced so we skipped it. We found the hotel to be quiet considering how close it was to O'Hare. Rooms have been remodeled but hallways looked like they hadn't been updated much. Very nice hotel and would definitely stay there again.
from Grand Haven, Michigan
Submitted on 30-06-2016
Hotel being under construction caused inconveniences. Replacement batteries needed to unlock door and tv remote Wifi service was horrible - which wasn't good for business meeting we were there for....
from Central Florida, Florida
Submitted on 04-07-2016
Amazing place close to area attractions! Friendliest staff I have ever come across at any hotel! The housekeepers are hardworking and keep this place clean! Love the new upgrades to the hotel rooms! Definately will come back agian!
from Chicago
Submitted on 05-07-2016
will come back again. Location is good, hotel is clean , staff very attentive. Great for any occasion. If you are looking for a place to rest is excellent, away from the noise of the city life. You get your money worth it.
from Elk Grove IL., United States
Submitted on 08-07-2016
Do not eat the breakfast in the lobby. food is cold not very tasty.the room and service were very good. nice hotel and nice people. I like the market place they had, they have all kinds of snacks that you can take to your room.
from Union, Missouri
Submitted on 10-07-2016
Location was nice but there was a lot of construction around since it seems they are building a new road close by. Check in was easy and we also got 2 cookies at check in which were good. Close to airport so if the sound of airplanes bother you then that might be an issue. I only heard a couple but I sleep pretty sound so it didn't bother me. Our room had a nice sized shower which is different than most hotel showers I've seen. The only problem is there isn't any place to put anything. We didn't... Read more
from Akron, Ohio
Submitted on 13-07-2016
Really nice hotel away from the city. I went to the Taste of Chicago and this hotel was only a 25 minute drive away. It looks new. Nick Flower checked me in quickly and was able to handle an accommodation issue we were having. I stayed in room 115, which is far from the elevator and quite. The hotel was full that night but we didn't hear a sound. The room had a large flat screen TV, refrigerator, 2 Queen-sized beds, and a balcony. The carpet, lighting, and fixtures all looked new. We will be bac... Read more
from Orlando, Florida
Submitted on 13-07-2016
Hotel was very clean and quiet, but was located near nothing that you could walk to. You definitely need a car. Hotel is in an industrial/business area. Was there for a business conference and had a lower conference rate, so that's why I stayed. One restaurant in the lobby. Thought that the food was good, but menu never changed. Has an indoor pool that I did not use, but looked like it was fun. If I was in the area again and had a great rate, then I would not hesitate to stay. Like I sai... Read more
from Owensboro, United States
Submitted on 14-07-2016
Although the facility was in the midst of a remodel - did NOT affect our stay. New room was well appointed and clean. Great price compared to other options in the area. No restaurants within walking distance, but staff had list of area suggestions with driving directions.
from Chicago, IL
Submitted on 17-07-2016
Went for a quick overnight trip with the kids. They enjoyed the pool. Each room has a balcony and ours overlooked the courtyard in the center of the hotel. It was a beautiful day and we enjoyed the freah air. The rooms were clean and beautifully updated/remodeled.
from Springfield, United States
Submitted on 21-07-2016
The facilities and staff were great. The room was clean and polished and the beds were extremely comfortable. Easy access to Interstate to get to different venues and activities in the Chicago area. The pool was "excellent" per grandchildren and staff kept the pool area clean and fresh towels available.
from San Antonio, United States
Submitted on 22-07-2016
Have checked into Double Tree before and always look forward to their complimentary cookie. Both the cookie and front desk were a warm greeting after traveling. Even though I had called ahead about check-in and was told there may not be a room readily available, we were able settle into our room right away upon arrival. Overall the stay was memorable and enjoyable. Thanks Double Tree July 2016
from SURPRISE, United States
Submitted on 23-07-2016
Very modern hotel. Great staff at the front desk. Close to Woodfield for shopping. Close to expressways. There is a restaurant inside the hotel. Several great restaurants in the area. More than enough parking.
from Neenah, Wisconsin
Submitted on 24-07-2016
Rooms are very nice and clean. Front desk staff is friendly and attentive. Food is sub-par along with restaurant staff. Breakfast wasn't warm and fresh and servers were very unfriendly. I've recommended the Hampton a few minutes away to others who have stayed here and they had a much better experience. Unfortunately there aren't a lot of options in this area for breakfast so you have to rely on hotels to provide.
from Chicago, Illinois
Submitted on 24-07-2016
The hotel is attractive and clean with friendly staff and convenient shuttle service for guests without vehicles (shuttle service provided within five mile radius). The hotel is surrounded by industrial buildings, so the location may not be what many guests expect of a Doubletree. But, it was one of my few Hilton options in the area and very convenient for getting to The Belvidere banquet center.
from Dallas, United States
Submitted on 25-07-2016
The staff here is above average, rooms are clean and breakfast is great. But I probably will not stay here again unless I am forced to. When I come to Chicago I stay for a week, and this location has basically no usable Guest Internet service. The internet was un-usably slow, and disconnected me so often I was forced to call my cellphone company to add tethering to my service. If you are only staying a night, this may not be an issue, but I would not recommend for an extended stay for this reaso... Read more
from Chicago, United States
Submitted on 26-07-2016
I travel a lot for work and always choose a location with the Hilton Hotels. The Double Tree hotel in Wood Dale Chicago was by for the best service and accommodations I have experienced in a long time. The staff was extremely professional, friendly and helpful. The rooms were exceptionally clean! Way to go:)
from Brownsburg, Indiana
Submitted on 28-07-2016
Love this place!!!! The staff is top notch. Michael is awesome!!!! I stay here every quarter and I always enjoy my stay. The hotel is clean, breakfast is great, my room is comfy, and it's always just an overall pleasant experience!
from The Woodlands, United States
Submitted on 30-07-2016
I stay at many Hilton properties and this one was a bit outdated. I'm sure the hotel will be fine once the updates are complete, but they were in the middle of construction during my stay. The hotel is close to plenty of restaurants if you have a car, but if not you will definitely have to Uber or taxi to eat anywhere off-property. The first day of my stay the restaurant was closed for lunch and there was no room service, so I ordered delivery. That night I did eat in the restaurant, and whi... Read more
from Kings Mountain, United States
Submitted on 31-07-2016
Did not honor my companies room rate 2 of the 4 nights because they were sold out. Did not offer free breakfast 2 of 4 nights until I complained to Corporate. Internet unreliable especially in lobby. Night shift employees extremely slow to respond to questions- ask for wake up call first night and did not receive the wake up call.
from San Angelo, Texas
Submitted on 01-08-2016
The staff were extremely friendly, room was very clean, bed was oh so comfortable. We didn't experience any problems with our stay. From check in to check put everything was great! We would definitely stay here again.
from Aliquippa, Pennsylvania
Submitted on 03-08-2016
We stayed at this hotel to visit with family for 2 nights. The location is a bit out of the way, but that was fine with us. It was nice and quiet. The room itself was plenty big, although the bathroom was a bit small. They had updated everything in the bathroom except the tub and it showed its wear--very old looking. The room was pleasantly cool but the hallways, restaurant, lobby, and bar were uncomfortably hot. The first evening we arrived around 7 and decided to eat in the hotel lounge/... Read more
Submitted on 04-08-2016
From lobby to rooms all looks nicely decorated. There is a bar and cafe onsite. Staff were friendly and helpful. Room walls are paper thin. You can hear talking, coughing and TV's easily(2nd floor anyway). Beds are firm(little too much for us). We had 3 people in a 2 double bed room but there were only 2 bath towels. We made do and when I mentioned it at reception they immediately offered to send more. However I thought a minimum of 4 should be provided by default. Bath/shower somehow leak... Read more
from Benicia, United States
Submitted on 08-08-2016
If you need to be in the business area or somewhat close to O'Hare, this is a fair choice. A huge plus is FREE parking and plenty of spaces. Although location is in the business park, nearby are several strip malls, restaurants (Portillo), Gas Stations and 7 Elevens nearby. I did not see any grocery stores, but there is a Sam's Club. Different routes to freeways a few miles out. 20 minutes from O'Hare.
from Chesapeake, United States
Submitted on 12-08-2016
This location is a great place to stay - the staff was awesome and made me feel very welcomed, the room was great, the food was great! The next time I am in the area I will definitely be staying there and I have already recommended others to do the same!
from Timberline Lodge, Oregon
Submitted on 01-09-2016
My wife and I had our anniversary and stayed for the weekend. Everything was very well maintained. Staff was great and accommodating. Rooms were very clean and comfy. We liked it so much we came back the next weekend with our two girls. What an excellent value .
from Charlotte, North Carolina, United States
Submitted on 02-09-2016
Everyone on staff is very friendly. One of the strange things I like to when traveling is to watch the interaction between staff members and see if they really get along or if they talk about customers when they think no one is watching (flight attendants are the most entertaining). This group seemed to really like each other. I heard two give atta boys to their colleagues. This positivity seeps through to their customer service. The only complaints I have are that the property is "wide" and... Read more
from Belton, Missouri
Submitted on 06-09-2016
Good location and very clean rooms. Check in very easy and the staff is very friendly. This was a group of 13 motorcycle riders and check in was very fast and easy. They provided towels to wipe down our bikes every morning. Breakfast choice was good and fresh cooked.
from Long Beach, California, United States
Submitted on 07-09-2016
The grounds of this property are exquisite, with a walking path that surrounds the nearby lakes. Staff is truly accommodating and helpful with everything, including my route to return to ORD airport without paying yet another toll. The room was beautiful, everything worked to perfection and I enjoyed the privacy yet closeness to the front desk. The manager's reception was kinda weak with only fried foods and cheap wines offered (didn't check out the beers); breakfast was great. This is my seco... Read more
from Hackensack, United States
Submitted on 08-09-2016
Overall the stay was okay. I wish that there had been a proper closet for my clothes. I also wish that the dining room had been open for dinner on the Monday of my stay. The staff members were very nice and made every effort to fulfill my needs.
from Nashville, United States
Submitted on 12-09-2016
I've been going to this hotel for years and it's been up and down. Bar is too small but a friendly experience and the rooms are ok. Don't plan on good TV reception in the rooms or the bar. It's clean and staff is nice. Workout room is small but you get a cookie :)
from Villa Hills, KY
Submitted on 13-09-2016
My first impression of this hotel was that I was going to be giving it a five star review. The grounds are nice, the hotel is quiet (despite being in O'Hare's flight path), and the staff was friendly upon the quick check-in process. Upon entering my Junior Suite, I was quite surprised at the size of the room. It was much bigger than the description and the photos made it seem. There is a bedroom area as well as a living room, which they call a sitting area. It is more than a sitting area. ... Read more
from Indianapolis, Indiana
Submitted on 18-09-2016
TV was terrible and could not my fire stick...they said th e re was no way to change the source on television...maybe no a problem but half the channels available were news or wspn...main network channels would not come in
from Cincinnati, United States
Submitted on 18-09-2016
This was an excellent place to stay. Everyone was very helpful. I arrived much earlier than check in and the staff was more than willing to accommodate me as possible. The fitness facility had great equipment and was very clean.
from League City, United States
Submitted on 19-09-2016
The hotel was very clean and modern style. They greeted us with a warm cookie and they had a shuttle to take us to our dinner plans. The only things are that they needed more servers for breakfast and add a mirror above the desk.
from Berea, Ohio
Submitted on 24-09-2016
Was very nice and we had an excellent experience with the staff - particularly Michael at the front desk. Had a late dinner at a very nice and reasonable priced Italian restaurant a mile away, at the advice of the staff.
from Orlando, Florida
Submitted on 24-09-2016
The property is lovely, although its in a giant industrial/business park so there isn't much right near it. Michael at check in was very nice, and my warm cookie was delicious. The room was large and well appointed with a huge TV and very comfy bed. Water pressure was good on 2nd floor. It was very quiet. I thought it was very good value for money near O'Hare. I'd stay again.
from Antioch, United States
Submitted on 27-09-2016
the room was great. It had all the comforts of home. The room was nicely decorated. Large TV. The bed was very comfortable and clean. I would recommend the hotel for friends and would consider returning. The only downer was the breakfast buffet. It was over priced and very poor quality of hot food that was not hot.
from Palm Beach, United States
Submitted on 29-09-2016
Location has lots of road construction going on, hotel was nice however check-in was less than desirable. We were told they had no rooms available until 4pm due to being sold out the night before. When we came back the third time, waited in the lobby while the front desk gave two rooms away to two different guys before taking care of us even though we had shared we were in town for a funeral that evening and needed to freshen up as soon as possible.
from Chicago, IL, United States
Submitted on 01-10-2016
I was truly pleased with my overall experience at Double Tree Wood Dale, IL. The staff was professional, courteous and extended excellent customer care. I witnessed various events going on at the same time and the staff multi-tasked extremely well accommodating everyone and if they were the only one. Would highly recommend this hotel and look forward to planning another stay.
from Chicago, United States
Submitted on 06-10-2016
The employees, service, food and accommodations is by far the best that I have experienced in my 7 years of business travel. The rooms are up-dated and clean, the room service is prepared with quality and the service makes you feel appreciated as a guest.
from Chicago, Illinois
Submitted on 06-10-2016
i much prefer the DoubleTree in Arlington Heights, this one seems to have a lot of issues with staff. Also, no hot tub, and a pool that was ice cold on our visit, apparently the heater wasn't working that day. They fixed it by the next day, but didn't offer us anything for thet dissapointment. TV reception was spotty, although the tv's are huge and new. Internet was also very slow, even though we had the premium connection. Love the beds, rooms are really nice, well kept and comfortable.
from Yorba Linda, California
Submitted on 08-10-2016
I stayed at this double tree hotel. It was an extremely great experience. From the front desk staff to the restaurant and maids, they were all very kind helpful and professional. I definitely recommend this hotel to everyone. Very clean and great experience.
from Chicago, Illinois
Submitted on 09-10-2016
The hotel is kind of hidden among a lot of area offices and light manufacturing companies. It was just updated a couple of months ago and it seems like they've definitely made a lot of nice updates; most everything seems new in the room, or at least it did in the room I was in. The bed was comfortable and the TV is huge. There's a fridge and coffeemaker in the room, but no microwave. I stayed in a king bed room and there's a small easy chair in the room as well. The bathroom was well-lit and inc... Read more
from East Coast
Submitted on 12-10-2016
Pleasant staff. Extremely helpful. Near many good restaurants. Close to a Krispy Kreme. Close to O'Hare. Great lawn in the middle. Pool doors open onto it - would be marvelous for families during the summer. Good breakfast. Recently redecorated and looks good. Bar extremely limited. Restaurant also offers limited variety. We will go back because the overall experience was positive - and the pool will surely be fixed by then. Our only bad experience was that the pool was frigid, which made swi... Read more
from Miami Fl, United States
Submitted on 12-10-2016
Impressed with this Stay. They got me again and I said this because I was experience a few issues with Hilton Brand in the past and this Stay got me back to explore more the Brand ,However The Hotel is located closed to commercial zone but have a easy access to the Interstate ,Staff is friendly ,was a issue with the room key machine (no a big deal) and was escorted by the Supervisor of Housekeeping, the front Desk staff and he went above and beyond, they have restaurant and bar in place and ... Read more
from Carmel
Submitted on 17-10-2016
It is a bit of a problem finding this property. Perhaps due to road construction, my GPS had me weaving through residential neighborhoods to reach this hotel. However, once I found it, my stay was fine. The staff was courteous and helpful. My room (an upgrade) was spacious, if a bit institutionalized in décor. There was a ceiling repair that nobody bothered to re-paint to match the rest of the ceiling, which was aesthetically unappealing, but not otherwise a problem. I was concerned about the ... Read more