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Fairfield Inn and Suites By Marriott St Charles

Chicago OHare, IL, US (ORD)

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Based on 175 reviews
Room & Rates
Suite, 1 King Bed

Suite, 1 King Bed

1 King Bed
440 sq feet (40 sq meters)

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Executive Studio, 1 King Bed with Sofabed

Executive Studio, 1 King Bed with Sofabed

1 King Bed and 1 Full Sofa Bed
280 sq feet (25 sq meters)

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room

Standard Room

2 Full Beds
280 sq feet (25 sq meters)

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Fairfield Inn and Suites By Marriott St Charles
2096 Bricher Rd, St Charles, IL US 60174

Rooms
Make yourself at home in one of the 92 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a fireplace in the lobby.

Dining
Grab a bite from a snack bar/deli serving guests of Fairfield Inn and Suites By Marriott St Charles.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Planning an event in St. Charles? This hotel has facilities measuring 300 square feet (28 square meters), including a meeting room. Free self parking is available onsite.

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AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Picnic Area
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 175 reviews
from
Submitted on 13-05-2016
My family and I went to town to visit family. Staff was pleasant. Hotel is perfectly located and is in great shape. I think recently remodeled. Yummy breakfasts. Within walking distance to some restaurants and a short drive from the commons.
from O'Fallon, Illinois
Submitted on 15-05-2016
Although this hotel was recently renovated, it still had a old time feel when looking at the layout of the hotel. We had a room with a kingsize bed and the room was small compared to newer hotels. There was a desk area with one chair and one other chair in the room. The bathroom was small (tub/shower, sink, and toilet) and hard for more than one person to move around in. Also, lighting at bathroom mirror was not very bright. However, I do have to say that the hotel was very clean. Breakf... Read more
from Aurora, Illinois
Submitted on 17-05-2016
We recently attended a wedding and a block of rooms had been reserved. I was able to get in my room and little early. We had a shuttle back and forth to the wedding venue. The room was clean and the staff was awesome. The free breakfast was great. Not just juice and donuts!
from Roswell, New Mexico, United States
Submitted on 22-05-2016
I stayed at the hotel for a conference and was very impressed. The rooms were ready when we got there, including the crib. There was nice parking and a good breakfast. The location is very good with shopping and restaurants in walking distance. The room was comfortable and the bed was nice. I was most impressed by the friendliness and professional character of the staff, they smiled, always noticed and bent over backwards to make my stay comfortable. What a great hotel.
from Champaign, Illinois
Submitted on 23-05-2016
I purposely stay at the Fairfield Marriott St. Charles, Illinois for several reasons. 1. The people are warm and welcoming, any issues I have ever had have been resolved and taken seriously. 2. The rooms are always clean, neat and orderly for my stays 3. Breakfast in the morning is well stocked and prepared properly, when I need a to go bag I'm always accommodated. 4. The staff are attentive- Jacqui, Joann, Robert, Scott, Todd, Cecili, Alison have made my many stays enjoyable.
from
Submitted on 26-05-2016
The staff is great and polite expecially Jacqui at the front desk. She always greeted me coming in at out and what she could do that make my day a better stay at the hotel. The rooms are beautiful and clean the breakfast is great and internet fast.
from
Submitted on 03-06-2016
Joanna at the front desk made us commited people to stay here. We came from Wa. state for an event at Moose International to find we made reservations at wrong Fairfield. She was over the top helpful in getting us a room here. Not so much to Naperville. Joanna is over the top on customer service! Thank you St. Charles! Keep her happy!
from Saint Charles, Illinois
Submitted on 30-06-2016
We were making a swing thru old haunts, visiting friends and this was our first visit to The Fairfield Inn and Suites in St. Charles. A great choice! Clean, comfortable, great value, great staff, great location. We were surprised at the amenities, the spread at breakfast vs. the others in this category. We will definitely be back and if you are looking for a great place, at a great value with friendly staff and clean comfort, this is it! Our only specific issue with all in this category, we... Read more
from Singapore, Singapore
Submitted on 07-07-2016
My son had surgery the next a.m. and it was great to be just a couple minutes away for a 5:30 a.m. arrival. Nice king suite with refrig and mic; sep bedroom with door; 2 tv's; room for rollaway with hide a bed as well. Worked well for 2 adults and 2 kids
from Saint Charles, Illinois
Submitted on 11-07-2016
Staff are always most helpful. I've never encountered the level of warmth at any other similar type Hotel. Jacqoi at the front desk has been the best for our group that stays there, she goes above and beyond.
from Frydlant nad Ostravici, Czech Republic
Submitted on 22-07-2016
Our issue was a wedding nearby with people coming from many states and also from overseas. Some people said they needed a room, changed their minds, changed their minds back and then changed their minds a third time. Keeping track of all the rooms and reservations nearly drove me nuts. I started working with an employee named Cecily who was super patient and well-organized. When we finally trudged in after several tough plane trips and miserable car rides, there was Cecily behind the desk, intel... Read more
from
Submitted on 09-08-2016
I've stayed at this hotel frequently on business. Each and every time I arrive I am greeted with a smile and excellent service. Jacqui is particularly helpful and goes above and beyond to be sure the check in process is smooth and my stay is fantastic. 2 thumbs up!
from
Submitted on 09-08-2016
Welcoming, warm and responsive are words to describe the staff at Fairfield Inn and Suites:) We, and several rooms of guests, were in St. Charles from out of state for our daughter's wedding. The rooms were clean, room and ready early. We enjoyed the amenities, especially the hot breakfast. After a Saturday of celebrations, we had time on Sunday morning to eat and talk with our guests while partaking of a delicious warm breakfast. If we are back in the area we will definitely stay at the Fa... Read more
from Hampton, Virginia
Submitted on 14-08-2016
This property is at the Marriott Fairfield Inn standard. The room was spacious and well cleaned. The bed and pillows were quite comfortable and reflects Marriott's focus on sleep comfort. The shower water pressure was good. I don't recommend the "free" breakfast hot buffet. The food quality wasn't great. Also when we were there we had satellite TV issues, during the British Open that took quite some time to get resolved. All in all, a positive experience.
from Chicago, Illinois
Submitted on 17-08-2016
Very Happy with cleanliness of the room and what the hotel offers. Shower and water pressure is really great, the bed(s) and pillows are very comfortable. I am happy with the pool, spa and excerise room. I couldnt have the breakfast because I worked at 4 am before breakfest at 6 am but no biggie.. Jacqui, at the front desk signed me up for a rewards card after telling me about it and explaining to me what its about.. Jacqui is very informative about the hotel and very interested in the clientel... Read more
from Chicago, Illinois
Submitted on 20-08-2016
Had reserved a room here for a special occasion. Called in advance and spoke with Todd in Guest Services to make sure the room type selected would also be special and what ideas to make the evening memorable. He was so kind and courteous and genuine about helping make our stay extraordinary. Unfortunately due to a cardiac issue of a relative and being in the medical field we had to cancel everything planned. Also we were in a vehicle accident in the area that very morning and hit from behind b... Read more
from Texas
Submitted on 27-08-2016
We stayed here for an equestrian competition at Lamplight. The staff was friendly and gracious. The rooms are clean and large. There is onsite laundry and it is close to good dining and shopping. The rooms could do for q bit of soundproofing but all-in-all it was a great stay. If you don't want to hear the people walking above you, book the third floor.
from West Chicago, Illinois
Submitted on 30-08-2016
I would highly recommend working with Jennifer and her staff! They took great care of our guest speaker, the accommodations were wonderful and the staff is so very helpful! We will be back for sure! Thanks Jennifer!!
from Atlanta
Submitted on 09-09-2016
The rooms were fine, the kitchen staff was wonderful but the desk clerks? Not very accommodating. Not at all. I found all 3 of the ones we dealt with to be borderline rude. I was there for a wedding and I know they had their hands full but that is not an excuse.
from Cloverdale, Indiana
Submitted on 15-10-2016
Good location for visiting area shopping. A lot of great food within a short drive. Everyone on the staff that we encountered was very friendly and helpful, from the front desk to the housekeeping staff. Highly recommend!
from Springfield, Illinois
Submitted on 19-10-2016
We booked this hotel for our Son's wedding guests. We couldn't have been more pleased! All of the rooms were great - several reserved the King studio suite which included a little more living space, refrigerator and extra flat screen tv. Hot breakfast was complimentary and delicious. Jennifer Papesh, Sales Manager, along with the desk staff were very professional, kind, responsive and accommodating to our needs. was a bit nervous on the day of our arrival - preparing for my son's wedding and... Read more
from Geneva, Illinois
Submitted on 21-10-2016
This hotel is right down the street from our house. We had no idea how great it is and how wonderful the entire staff is until we walked in late one night and were greeted by Todd after experiencing a very stressful situation (fire in our home) for us. The rooms are immaculate and welcoming. The staff is caring and accommodating more than we can say. We stayed for a week and every interaction with Alison, Todd, etc (know I am forgetting many names) was a pleasure. Anytime we need an extra be... Read more
from
Submitted on 03-11-2016
Had a great time during our stay. The cubs just won the World Series finally! The front desk staff went above and beyond and even hooked us up with a extra paper so we can celebrate the occasion! Would stay there again for sure!
from
Submitted on 08-11-2016
Didn't want to leave! We went to this hotel for a cheer competition.. SO there was 15 girls ages 8-12 PLUS younger siblings, parents and coaches. Not once did we feel like any of the kids were a bother. They were all treated with the same amount of respect from the front desk staff, and other employees - as us adults were. Robert was working the front desk the day/evening we checked in. He was very polite and accommedating ! We had a party in the meeting room that night and it was packed ... Read more
from Atlanta, Georgia
Submitted on 17-11-2016
I've come to this Hotel many times and it is always a joy. The recently renovated rooms are a great place to relax and enjoy. The atmosphere is super friendly and the amenities are top notch. The people, though, are the best part. Jacqui at the front desk has helped quite a few times to answer questions, help with issues, and to always give a friendly smile. The others here are just as wonderful. I will definitely be back.
from
Submitted on 18-11-2016
I was traveling for business and realized I needed a hotel room last minute out by the conference center. So off I went to Google and I was so lucky to find the Fairfield Inn and suites! The reviews looked good and it was by the place I was at so I booked it and had it out. I have to say that it was a fantastic stay! The room was clean! The bed was extremely comfortable! The staff was friendly! In the morning I came down and found one of the most beautiful breakfast! It wasn't your typical gene... Read more
from
Submitted on 22-11-2016
We stay at the Fairfield Inn Bricher Road A LOT! Staff amazing! Rooms and workout area are great. Breakfast convenient & food is fresh & healthy. Did I mention that the the Fairfield team is.....Amazing!
from North Aurora, Illinois
Submitted on 22-11-2016
It was suggested by local employees of our company that we stay here when traveling from out of town. It was a great suggestion. The staff is very friendly and accommodating, especially when it comes to getting my favorite room, or making changes. Before long, they knew our schedules and they made suggestions when they knew there might be a shortage of rooms (like during a local event). The negotiated rate with our company is a very good value. My Excellent rating of this hotel is based on hotel... Read more
from New York City, New York
Submitted on 22-11-2016
I stay here frequently on business. It is a no frills place but solid for what is required like clean rooms, helpful/friendly staff and prompt service. Only disappointment is there are no in house dining or bar options but there are many within a short distance, including walkable. There is a free basic breakfast, but only Ok on the cold stuff, bad on the minimal hot stuff. I'd recommend it for business travelers on a budget.
from
Submitted on 22-11-2016
Clean, comfortable rooms in a good area. Right off Randall Road and all of the commercial/retail/restaurants. Staff is very friendly and accommodating, Gym is small but the equipment (2 treadmills, 1 elliptical, 1 bike, free weights) is all in good order.
from
Submitted on 22-11-2016
I've had probably 20 visits to this hotel while traveling back and forth for work in nearby North Aurora. Always clean, rooms ready upon arrival. A more professional, friendly staff will not be found. As we've been staying there so often, I even had one of the staff email me before a non-travel week to check if I had forgotten to make a reservation as they were booking up. There is an abundance of restaurants of all types, stores, almost anything you need within walking distance really. Locat... Read more
from Easton, Pennsylvania
Submitted on 22-11-2016
Receptionist and overall staff were great. Exceptional review goes to Jacque. Her every morning greeting with a smile and small conversation, truly make your stay at this facility feel like home. Her upbeat personality gets you thru a tuff day. Especially when you return, she is cheery and concerned about your day. "How was your day?" "Do you need anything?" "Can I be of any help"....... THANKS JACQUE.......
from Westchester county
Submitted on 25-11-2016
I've been traveling to the area for business for almost a year, at and least once a month, sometimes twice or more, I've stayed here. The rooms are clean, neat and quiet and the staff is always pleasant and helpful. The location is great with easy access to restaurants and shopping along Randall Road. If you're planning on staying in the area, I definitely recommend it and would suggest you make reservations early. There are not a lot of places to stay in the vicinity, and none of the others... Read more
from
Submitted on 25-11-2016
I am a frequent traveler to the area for work and have made this hotel my home away from home. Each and every visit is fantastic and all the staff go above and beyond to be sure it is memorable. Jacqui is frequently there upon my arrival and always greets me with a smile and makes sure the check in process and my visit is seamless. 2 thumbs up!
from Tucson, Arizona
Submitted on 27-11-2016
The people make the difference here! The staff at the front desk has always been top notch: courteous and helpful. It does not seem to matter what time of day it is, the folks at the front desk are helpful. I always request a room in the quiet area of the hotel and they have not disappointed. The rooms are quite spacious and quite clean. Although I usually travel solo, there is plenty of room for three or more in the standard studio arrangement. Although Fairfields are not the most luxurious Mar... Read more
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