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Hilton Garden Inn Springfield IL

Springfield, IL, US (SPI)

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Based on 640 reviews
On the SE side of Springfield exit 94. 5 mi. from the State Capitol, Conv. Ctr. & Lincoln Attractions.
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Hilton Garden Inn Springfield IL
3100 S. Dirksen Parkway, Springfield, IL US 62703

5 miles to center of downtown Springfield* 3 miles to the Abraham Lincoln Presidential Library and Museum***** Everything. Right Where You Need It.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 640 reviews
from Springfield, IL, United States
Submitted on 17-05-2016
I enjoyed staying at this property. Consistent with my perspective on the Hilton Garden Inn hotels, it was reliably nice, comfortable and quiet. The location was very convenient. I like having the breakfasts available and with multiple options.
from Chicago, United States
Submitted on 19-05-2016
If you're doing business or visiting Illinois' capital city, Springfield, the Hilton Garden Inn is your place to stay. Easy on/off the expressway, only a 15 minute drive to the Lincoln Museum, Capitol and city center, and lots of shopping and dining choices in the vicinity. The hotel is clean, friendly and well-maintained.
from Carmel, IN, United States
Submitted on 22-05-2016
The hotel is clean, efficient and has a great breakfast. Stayed there Five times in last 2 years and always had positive experience. Prices have gone up, but service has stayed same (very acceptable service). Had dinner there for first time with friends, and food was better than expected for limited Hotel Restaurant. After all this is not the Ritz, but very comfortable.
from Indianapolis, Indiana
Submitted on 24-05-2016
Great staff, great room, awesome location! Would highly recommend this hotel for anyone traveling in the area. Was upgraded to a whirlpool room, it was a pleasant surprise, wish I had time to enjoy it.
from Saint Louis, Missouri
Submitted on 25-05-2016
WE are welcomed, every time we stay and we stay here about 12 times a year. Nice clean and quiet rooms are what you can expect. They have a nice pool and hot tub. If you need an office, they have it. Breakfast and dinner are wonderful. Chef Nashawn Is a great chef and he can cook you up some really good food.The servers are great too Shawn and Tiffany will take care of you. Have a good time at Hilton Garden Springfield Il.
Submitted on 26-05-2016
pros-clean, relaxing, excellent service; cons-breakfast not included with the price of the hotel. I wasn't told when I checked in that the breakfast wasn't included nor did I ask. that's the only unreasonable charge that I wasn't pleased with.
from Manhattan, ks
Submitted on 09-06-2016
I‚??ve stayed here before, it‚??s pretty decent. Comfortable beds, a nice swimming pool and hot tub, and the breakfast chef is a nice touch. It was hard to find a table at breakfast, many spots were empty but had dirty dishes still on the tables. When we hit the road about 30 minutes after finishing breakfast, I noticed our table was still uncleared. Grade = A
from Chester, Illinois
Submitted on 13-06-2016
Did sleep well, and when that all your doing at a hotel, it was very disappointing. I was here for a business meeting and the bed was hard and I had to use the pillows to prop my head up. The coffee is also terrible. On a plus side the suites do have a Kureig.
from Memphis, TN, United States
Submitted on 13-06-2016
My experience was excellent. My wife left some items in the room when we left. Later that day a representative called us and we were able to retrieve the items on our return trip. I was very impressed by the honesty of the person who found the items.
from Kansas City, Kansas
Submitted on 18-06-2016
We actually booked a room at Crown Plaza , but the air conditioning went out in the hotel so they gave us a voucher/letter to the Hilton Garden Inn for the night. We were happy with the courtesy and service given to us when we got to the Hilton. The front desk person was very helpful and friendly, giving us a room of equal or greater value than the one we had originally booked. When we asked about suggestions on what we could do in Springfield for the evening, a couple different staff members of... Read more
from Erie, United States
Submitted on 19-06-2016
This place is tired and overused. It will require a substantial re-investment to bring it in line with Marriott's nearby Residence Inn. Toilet was not working. The refrigerator was missing shelves and parts. I paid extra for premium internet, and it was terrible, I lost connection over and over, and the speed was abysmal. Bathroom floor grout was dirty and stained. Electrical outlets were loose and cracked. Tv remote was not original to the TV brand and was missing functions. Office chair was mi... Read more
from Springfield, Illinois
Submitted on 26-06-2016
This hotel was vert Clean and their breakfast service was very good. They also had excellent pricing for HHonors member. But thwir complementary WiFi connection was horrible. I don't believe I should be charged a premium rate for WiFi connection. Everyone has WiFi.
from Springfield, United States
Submitted on 27-06-2016
The hotel was very open and inviting and the staff were very professional. My room was clean and the pool/hot tub area was enjoyable. I would definitely stay at this hotel again! The bed was nice and comfortable and the atmosphere overall was very peaceful.
from Stilwell, Kansas
Submitted on 28-06-2016
We spent the night on our way to Chicago to tour the Lincoln Museum. The property is a typical Hilton Garden Inn with great service, clean rooms and fair prices. Easy on and off the highway and close enough to downtown.
from Chicago, United States
Submitted on 28-06-2016
The staff is polite, pleasant and professional. The rooms and clean, neat and the beds are great for every patron. The food is appetizing, tasty and come out looking great. The atmosphere is warm and inviting and kid friendly.
from Joliet, Illinois
Submitted on 29-06-2016
Was very pleased with all aspects of The Hilton. Clean, modern, and great helpful staff. Location was close enough to town but far enough to not hear traffic. This was a great hotel to stay at. Delicious food from their restaurant.
from Lacey, United States
Submitted on 02-07-2016
I stayed in this hotel for almost a month on business and it was one issue after another during the stay. I checked in and the light in my room did not work and the shower was so calcified that the water pressure was lacking. After about a week the AC broke in my room so I moved to another. In the new room the fridge had broken pieces and the iron was broken. When I asked for a new iron I got another one but that one was broken as well. The lobby had furniture that had holes in seats, the carpet... Read more
from Detroit
Submitted on 03-07-2016
The hotel has a contemporary design. The lobby has unique seating areas including a large conference/dining table and a fireplace. The rooms are a nice size, but the TV is small given the room size. The desk chair was one of the comfiest I've sat in. Very nice room amenities included an adjustable sleep number bed and a Keurig. The $10 breakfast was worth the cost and included make your own waffles, breakfast meats, eggs, potatoes, fruit and muffins. They also had fresh coffee with flavored crea... Read more
from Madison, WI
Submitted on 03-07-2016
The room was clean but we had several problems - toilet wasn't working right, light bulb on bedside lamp burned out, in room hot tub took over an hour to drain. The people were friendly and fixed the toilet while we were at dinner. It's a typical HGI and we appreciated the refrigerator. Breakfast was good -hot and plentiful. You serve yourself potatoes and breakfast meats, plus cereal, breads, etc. If you want eggs or omelets, you order from the chef and they bring it out. We did not eat d... Read more
from San Antonio, Texas
Submitted on 05-07-2016
Property was well kept. Quick service and helpful staff. Great water pressure in the shower...random but that kind of thing matters to me. Comfortable beds. We have a tempurpedic at home and usually we don't sleep well on anything else but we did on this bed.
from Saint Peters
Submitted on 07-07-2016
Nice hotel. Fitness room was not as equipped as the photo showed. Free weights would have made it complete. Quiet environment. Easy access to restaurants, attractions, and interstate. Would stay again!
from Maryland Heights, Missouri
Submitted on 12-07-2016
I would highly recommend Hilton Garden Inn , Springfield, Il. The staff are extremely friendly, room was very comfortable and an exceptional value. The location is perfect, several excellent restaurants in the immediate area.
Submitted on 18-07-2016
We stopped here overnight on the way to St. Louis. We checked into the hotel around 10:45 PM and the front desk host was waiting at the desk and greeted me right away instead of the usual bell to ring when checking in so late. The hotel was clean, updated and modern, we were happy with our brief stay here.
Submitted on 19-07-2016
This review is a little late, but this place is beautiful. Quiet at night (I was gone during the day). Front desk staff was polite, and Kristen from the kitchen was very helpful. I would defiantly recommend this place to friends! Thank for the stay!
from sherrard
Submitted on 19-07-2016
Our stay was nice however the hot tub was not working and we were not told during making our reservation after asking questions directly regarding the hot tub. The bed in the room was on the harder side and the water pressure in the bathroom was poor.
from Sun City, AZ, United States
Submitted on 20-07-2016
I stayed at both the Hilton and Crowne Plaza next door. Both were very nice, but the Hilton had a microwave and a freezer that was lacking at the Crowne. Hilton had an easy to access room. If I had to make a choice in the future, Id stay at the Hilton.
from Pleasant Prairie, Wisconsin
Submitted on 21-07-2016
Right off the highway but very quiet. Close to everything. Amazing and caring staff that ensure you are satisfied. Everything you expect from a Hilton family hotel but this staff goes above and beyond to ensure you have a great experience.
Submitted on 21-07-2016
A nice hotel right off the expressway - easy on and off. A few restaurants right there in the area along with the one at the hotel. The pool was not large, but nice enough for relaxing in the evening. The staff was extremely nice and helpful. Worth the stay.
from Michigan
Submitted on 22-07-2016
We came to this hotel for the State Softball tournament. The hotel was about 20 minutes away from the field my sister was playing on. The rooms looked nice, but there was no fridge or microwave. The beds were also too soft to get a good sleep on. I woke up every hour the first night because I needed to try to readjust myself to get comfortable. The bathrooms were not really big enough to have multiple people in at one time, which slowed us down getting ready every morning. I will say that this h... Read more
from Saint Louis, Missouri
Submitted on 22-07-2016
For a business trip to a local power plant the hotel was 2 of the three Cs close clean and cheap. As a Hilton honers member I try to stay at Hilton properties. I would have liked free breakfast option. But the breakfast was good. It was close to everything in town and close to the freeway.
from Alpha, Illinois
Submitted on 23-07-2016
Will be back again. Well wort the trip. We had a good visit with friends and family. Only had a small issue at check in and it was resolved quickly. Have always stayed here and will continue to stay here when we are in town.
from Saint Louis, Missouri
Submitted on 24-07-2016
This hotel looks like it was either a remodeled old hotel or the place is just wearing down but is not typical for a hilton. The bathtub looked like it was resurfaced a few times but was wearing back down again. Wouldnt have concerned me much but i have to actually give my son a bath so. The view out my window is a huge factory with a co stant smoke plume. There are more scenic places to stay in springfield. The breakfast was good but it should be since you have to pay 10 bucks for it. I didnt h... Read more
from Chicago, Illinois
Submitted on 27-07-2016
The rooms were very good at this location - exceptionally clean and I felt comfortable here. The front desk provided us water upon checking in because we are Hilton Honors members - this was a nice touch after a long day, maybe something to consider for all guests. The only comment I would make is that the breakfast was fairly expensive at the hotel and the room service in general. There are tons of restaurants in the area, so a guest may want to get carry out from there. I will stay here ag... Read more
from SC Iowa, United States
Submitted on 29-07-2016
Always a pleasant experience at this location. Easy access to Highway and location of meetings. Several eating establishmeets in area to choose from. Will be back in December . Treadmill in workout center needs fine tuning . Did not record heart rate , or workout summary
from Chicago, Illinois
Submitted on 29-07-2016
Great choice! Room was comfortable and clean. Area had a good choice of restaurants. Not far from the Lincoln sites. Staff was very friendly and helpful. Breakfast was good and priced well. Didn't partake in any other meals.
from Jefferson City MO, United States
Submitted on 02-08-2016
Hotel clean, easy access location, friendly staff, Bar & café handy just off the lobby. Breakfast like home cooked & very good. I always stay at Hilton Garden in Springfield. Lobby comfortable to meet friends, rooms are nice and clean. Od course parking is available free.
from Chicago
Submitted on 04-08-2016
Stayed here for work and was satisfied with the hotel, staff and condition/cleanliness of the room. It's also close to several restaurant options and shopping. TV was small compared to most hotels. Didn't eat breakfast but it looked good for the price.
from Dallas, Texas
Submitted on 10-08-2016
We stopped here on our way to Chicago from Dallas and drive into Chicago the next morning. It was about a 3-hour drive. This hotel is right off of the highway and close to several restaurants, such as Applebee's and Outback. McDonald's is across the street. This is a very nice Hilton Garden Inn. The staff is nice and the onsite restaurant is open for breakfast, lunch and dinner. I had a room with double beds and the room was average size. This hotel is a good buy.
from Trenton, United States
Submitted on 10-08-2016
The Hilton Garden Inn was very accommodating, clean, efficient and I would recommend it to others. We held our military reunion of Vietnam veterans and were treated very nicely. We were able to secure the two meeting rooms for our use for the entire weekend which allowed us to avoid setting up and tearing down each day. Well done.
from Cary, Illinois
Submitted on 10-08-2016
Hilton team was very welcoming and detailed in their service. Although the surrounding area left much to be desired, Hilton was wonderful. I felt comfortable in my room and was able to access all I needed on site to prepare for my business meetings.
from San Francisco, California
Submitted on 11-08-2016
Visited Springfield on a holiday. The hotel was clean, efficient, with nice rooms, but far from any local attractions. It is convenient to the highways and some chain restaurants, though. Small bar and a restaurant with a limited menu on site, although I didn't try them. Surprised that there was a charge for the buffet breakfast as many hotels in this mid-range class offer a free morning meal. Nice big lobby and lots of convenient parking. Front desk staff were surprisingly unfriendly -- n... Read more
Submitted on 06-09-2016
Hilton Garden Inn Springfield is a very nice place. The service is professional and courteous. The amenities are top-notch. The breakfast is great and a better value than other places. Overall the service at Hilton Garden Inn is outstanding.
from mt. Carmel, United States
Submitted on 07-09-2016
Came to Springfield on motorcycle to see some of the sites. Hotel was a good location to see a number of the Lincoln sites. Area has a number of eating places, chain and local. The power plant smoke stacks were not the most scenic backdrop.
from Evansville, Indiana
Submitted on 07-09-2016
We had an absolutely perfect stay. The staff was friendly and welcoming. The rooms were clean and the breakfast was amazing and well worth the price. I would highly highly recommend this hotel for anyone traveling to Springfield
from Bentonville, Arkansas
Submitted on 08-09-2016
My family and I weren't treated just like any guests we were treated like family everything was clean food was excellent and the staff really knows how to take care of their guests thank you so much and everyone there deserves recognization.
Submitted on 08-09-2016
Hotel itself is decent but I'd avoid this whole area in the future. In the outskirts of town, convenient as gas stations and fast food joints abound but you are literally facing a depressing scene of mega-exhaust.... It may not bother many people but it's not my cup of tea... This is definitely a downer. The pic shows 2 out of 3 chimneys from the parking lot in front of the lobby.
from Springfield, Illinois
Submitted on 12-09-2016
Enjoyed my stay, breakfast was great. The rooms were clean and comfortable! I would recommend this hotel to friends and family . The pool was a plus the staff were friendly and helpful. There were also many places to eat in the area!
Submitted on 14-09-2016
I am Hilton Honors member let me start with that. I stay at Hilton properties all over the country on a regular basis. I was going to have to go through Springfield and was happy to see a Hilton Garden Inn. I booked the room there was greeted very carefully bye to people when I arrived. They gave me a good recommendation on where to go for pizza as that is what my wife and I wanted for dinner. The problem came at bedtime. The bed was extremely uncomfortable I realized they have the dial for firm... Read more
from Saint Louis, Missouri
Submitted on 15-09-2016
We come here several times a year . We know most of the staff from staying here a lot. The're all very friendly . We like the rooms , the pool , the dining room , the patio and the parking and gardens. They have a great breakfast and dinner too .The rooms are quiet and we like the king beds. It's easy to check in and I like getting rewards . It's just the kind of hotel we like .
from Darien, United States
Submitted on 17-09-2016
Excellent place to stay. Staff is always friendly & helpful. It's nice you can have dinner & breakfast at the hotel. Right off I55. I stay at on the side of the hotel away from the Interstate because of the car noise near the Interstate.
Submitted on 18-09-2016
I spent about 7 weeks at this hotel and good experiences every stay. The rooms were clean and comfortable. The hotel staff was also very friendly and accommodating, especially my morning server Tiffany.
from Kouts, Indiana
Submitted on 29-09-2016
Breakfast should be free, meal was way over priced for what you receive. Other than that the stay was good. Exercise room could have more equipment, no weights just treadmill. The room was clean and quiet.
from Valparaiso, Indiana
Submitted on 04-10-2016
We stayed over the weekend. The room was very clean and the beds were some of the most comfortable I have experienced in a hotel. The front desk staff member was very friendly and went out of her way to help us feel welcomed. The rooms were quiet and the location is perfect.
from Chicago, Illinois
Submitted on 05-10-2016
The pool is the smallest hotel pool I've ever come across, but if you're not here to swim, you will enjoy this hotel. Very clean rooms, great staff. Security is excellent, need a key card to get INTO the hotel after 11:00 p.m., CO2 detectors were outside every room on my floor. Not sold on the dial-a-beds, although I was comfortable with the dial on highest level of softness. Next time, I'll chose a traditional bed (available in Queen). Fridge and microwave included in the rooms.
from Alma, United States
Submitted on 09-10-2016
Everything we were looking for in a hotel... cleanliness, hot tub, facilities, location, accessibility... it was all there. The staff were very friendly, efficient, and were motivated to make us feel welcome. We had a great experience and will return in the future.
from Springfield, United States
Submitted on 11-10-2016
I was traveling with a teething, fussy one-year-old and the staff was very accomodating and treated her like the princess that I know she is - even when she was acting like an ogre. Thanks to everyone at Hilton Garden Inn for their patience with my princess.
Submitted on 13-10-2016
The open, airy great room entrance area is very welcoming along with the "treats going to/from the front desk. Nice desk clerks greet you and are knowledgeable. Feels good to "come home" to this hotel.
from Olathe, United States
Submitted on 16-10-2016
HGI delivers consistent properties that meet my expectations. Staff is great, very knowledgeable and friendly . Rooms are clean , bedding is one of my favorite. They have great work stations , desks, outlets and space. The mini fridge and microwave in every room.
from Lee's Summit, Missouri
Submitted on 19-10-2016
Rooms noise bad. Check in departure great. Room service order not correct then argued "did not order". Location great cost was very good especially when tied to cost went to Kalamazoo on return stayed elsewhere
from Chicago, Illinois
Submitted on 20-10-2016
Excellent rooms. Very clean. Hot breakfast available. Great location to visit historical Lincoln sites. Easy off/on from freeway. Customer service was outstanding. Only hiccup is if you leave items in room after you checkout, say goodbye to them.
from Stafa, Switzerland
Submitted on 20-10-2016
Although right off the highway, could not hear it but this must of been due to the bed as it was super comfy...have ability to change the firmness on the King Size beds. Rooms supplied Keruig coffee maker, fridge, microwave, iron and blow dryer. It was possible to open the window (prefer fresh air to air conditioning - unusually warm for the time of the year) Exercise size room is very small with a small pool to provide the kids some fun. Several items available on the in room Menu and the bu... Read more
from Prosper, Texas
Submitted on 20-10-2016
I spend a fair amount of time in hotels around the country, some are good, some not so much. If you stay at any Hilton Garden Inn you can be pretty sure that they are all of the same standard, this one is no different. Lobby is of the traditional renovated style which is welcoming and almost encourages you to sozialize. Rooms are standard and so are the beds, nothing fancy and nothing to complain about. However at this particular Garden Inn they for once thought ahead when they renovated the bat... Read more
from Plainfield, United States
Submitted on 21-10-2016
first room hand several bugs on the bed and In the bathroom which I took pictures of and showed to the manager on duty. the second room had sheets that very obviously had not been changed there was human excrement in the sheets and throw up on several pillows. Again the staff had to come in and change all linen at 11pm at night
from Springfield, MO, United States
Submitted on 27-10-2016
In town for a wedding & decided to come in one day early to do some site seeing. John at the front desk was extremely helpful with directions and just overall friendliness! And the breakfast was WONDERFUL....good omelets, biscuits & gravy and oh the warm fresh baked(on site) muffins.....YUMMY!
from Chicago, Illinois
Submitted on 28-10-2016
But we had some room issues that were a problem to be addressed before guest stay. The staff responded to our problems, but this room should not have been used. I suspect past guests had plumbing issues, because the situation was apparent when we checked in.
from Springfield, United States
Submitted on 30-10-2016
Good customer service when I arrived! Comfortable bed, loved having access to a refrigerator and microwave, and overall enjoyed my stay. Water pressure could have been a little more powerful, but other than that...I would stay here again.
from Alexandria, Louisiana
Submitted on 02-11-2016
This was our first HGI with an unsatisfactory mark. I accepted the manager's apology and there are always 2 sides to the coin. I understand he may have been short handed with staff. We were given points in compensation. First, we found a snack plate of cheese in the frig. Next, we were missing a shower curtain liner. Finally, there was some moldy gross liquid in the catch tray of the Keurig coffee maker. The snack plate was removed. The shower had little water pressure so bathroom floo... Read more
from Terre Haute, Indiana
Submitted on 08-11-2016
The indoor pool was freezing cold! Staff just stated it's always that temp. Really!? How can you advertise an indoor pool when it's not even usable!? Promised the grandkids that we were swimming, very disappointing!
from Lake Saint Louis, Missouri
Submitted on 12-11-2016
We've been staying at Hilton Garden Inns for about 15 years. There's been few complaints. This stay, in Springfield, Illinois, was no different, with one exception. Just like other hotels in the immediate vicinity, it's a little difficult getting to the hotel from the highway - ours when it was dark - as there are no guide signs. Nowadays that's of little trouble with cellphone and auto GPS however.
from Milwaukee, WI
Submitted on 22-11-2016
Pros: Decent location, attractive lobby, average room decor, very comfortable bed and pillows, location is SE side of town, but it doesn't take long to get around Springfield. Cons: No weights in fitness room
from Cary, Illinois
Submitted on 23-11-2016
Recently stayed there on a business trip. Service at the front desk was outstanding and the room was very clean. Great area for breakfast in the morning despite being a charge, was well worth it as they had all kinds of food selections available Only thing this hotel needs is a larger workout room that offered some free weights. You are really limited if you are trying to get a decent workout in with just treadmills and elyptical/stationary bike.
from Springfield, United States
Submitted on 24-11-2016
We had a relaxing stay over I Anniversary. The place was clean, quiet and inviting. The staff were pleasant, and always willing and offering to help. Even with a late night snack. The room was clean, and the jet tub was soothing and relaxing. Their breakfast was to die for. We will definitely be back.
from Lake in the Hills, Illinois
Submitted on 27-11-2016
Hilton is located about 12 miners from Downtown Springfield, next to other hotels and restaurants. The swimming pool was small, good enough for kids to play, and the hot tub did not have jets. The hotel itself was nice and clean. The room was spacious, so was the lobby, it had a pleasant atmosphere and very friendly personnel. I would definitely recommend it.
Submitted on 28-11-2016
We stay here each time we are in Springfield. We stay as a family and truly enjoy our experience each time. We love the breakfast buffet and room service. The lobby is great and the business center is very helpful!
Submitted on 01-12-2016
Nice hotel at great location, clean, great service. It is located right by Hwy. 55, yet very quiet. I enjoyed having microwave and a little fridge in my room, I stayed there for four days, and did not always feel like eating out, some the room was nice and spacious.