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Hampton Inn & Suites Springfield-Southwest

Springfield, IL, US (SPI)

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Based on 570 reviews
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Hampton Inn & Suites Springfield-Southwest
2300 Chuckwagon Drive, Springfield, IL US 62711-7107

welcome to the Hampton Inn & Suites Springfield-Southwest."To this place...and these people...I owe everything," Abraham Lincoln said of Springfield. Here at the Hampton Inn & Suites® hotel in Springfield-Southwest, we're proud of the history of the Illinois state capital. As you might expect from Lincoln's hometown, we're graced with many Lincoln historic sites that should be must-see spots for you and your family. And while you're staying at our hotel in Springfield, don't miss the historic Old State Capitol.So come visit the Hampton Inn & Suites hotel in Springfield-Southwest, Abe Lincoln's & amenitiesHere at the Hampton Inn & Suites hotel in Springfield-Southwest, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & Events* Local restaurant guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 570 reviews
from decatur, United States
Submitted on 21-05-2016
The accomodations are outstanding and the staff goes above and beyond to provide a pleasurable stay. The rooms are clean and comfortable. Breakfast provided many choices and the quality was outstanding. I highly recommend this property for your visit to Springfield.
from Oklahoma City
Submitted on 22-05-2016
The location in Springfield hits all the marks of cleanliness, great healthy breakfast, work-out area, and a first-rate staff. I like that breakfast begins at 6:00 am and is always ready. I also appreciate the USA Today.
from New London, Wisconsin
Submitted on 25-05-2016
Stayed one night, would definitely stay again. Very clean. Staff extremely helpful, and kind. Breakfast was the best, loved all the little quotes. Rooms were comfortable, including bad. They had a happy hour, nice after a long drive.
from Champaign, United States
Submitted on 25-05-2016
There was a mix up with my reservation and the two staff members at the front desk went above and beyond to make it right, with smile on their faces, while a line was forming behind us. We could not have been happier with the outcome. When we got to our room, we had a hand written note welcoming us back and wishing our baseball team good luck. To say that we were impressed is an understatement! This is why we will be back in July for our next baseball tourney.
from Tigard, Oregon
Submitted on 25-05-2016
This hotel was exceptionally clean. The staff was very friendly, and the breakfast was above and beyond what you would think a continental breakfast should be. I wouldn't hesitate to stay here again. I felt the value was very good for the room we received. The only drawback was that we have 3 kids, and got a room with 2 queen beds. They have a foldaway bed, but didn't fit in the room, so we had to squeeze.
from Illinois
Submitted on 26-05-2016
This hotel is outstanding!The staff are caring and concerned that each guest has the best experience possible and are extremely helpful and knowledgeable--they can answer any question about the area, ways to make the trip less stressful and more enjoyable, restaurants, entertainment and fun day trips, or any other information needed. The rooms are large are very clean with big comfortable beds and plenty of chairs to rest and relax.
from Springfield, Illinois
Submitted on 29-05-2016
Best place in town, and I've stayed at all the branded properties in town. Staff are the best they all know my name and do little things for me that make my stay very enjoyable. Comfortable, friendly, VERY accommodating. I won't stay anywhere else
from Budapest, Hungary
Submitted on 30-05-2016
We targeted this Hampton Inn on a cross country driving trip. The staff, room, services and hotel was excellent. Many extras besides the complimentary breakfast. They had drinks and snacks min the evening of our stay. Highly recommended. I was disappointed that there was not a Jacuzzi.
from Dothan, Alabama
Submitted on 31-05-2016
Arrived in Springfield in the middle of the night. I was by myself and pulled into the first hotel I came to. Did not feel comfortable to even get out of the car so I pulled up Trip Advisor and found Hampton was just a few miles away. I pulled into the parking lot and immediately felt comfortable and safe. The front desk guy was very friendly and got me into a room quickly. Room was comfortable and clean. No complaints! Breakfast in the morning was great and the front desk staff friendly.
from Garner, Iowa
Submitted on 31-05-2016
This hotel was great! It felt very clean and modern. The staff was friendly and helpful. The breakfast was pretty good and the to-go bag was nice too. The guy at the front desk was very helpful in finding a good place to eat. He even gave us a coupon. We would stay here again.
from Chicago
Submitted on 19-06-2016
Wonderful property, clean with attention to detail. Check in was easy, our room was comfortable and clean. Breakfast was great and lobby was inviting. Pool area nice and clean with plenty of towels. We will stay again for future visits.
from Chicago, Illinois, USA
Submitted on 19-06-2016
Will the employees were all very welcoming and courteous from the front desk to the ladies cleaning the rooms, the room was barely above average. As a frequent member of the rewards club I can say there are better Hampton Inns but for one night it was fine. Complimentary breakfast was a better note. My largest complaint was the mattress of the King Bed rolled toward the center and the tiny square pillows smelled of urine....I'm just say'n. We had reserved 2 queen beds but an hour away I was ... Read more
from Sarasota, United States
Submitted on 19-06-2016
From making the reservation, confirming it on-line, choosing the room at on-line check-in, to the check-in/check-out portions were just easy and seamless. All the employees were helpful and courteous. Won't go wrong at this Hampton Inn!
from Columbia, United States
Submitted on 19-06-2016
My family stayed here at the end of a vacation. We commented on what a wonderful experience it was, even outranking high end big city hotels in which we had just stayed. The room was quiet, clean and comfortable, the kids enjoyed the pool and it was easy to get to the sites we wanted to visit from the hotel. We would definitely recommend this hotel for a family!
from Kansas City, United States
Submitted on 21-06-2016
Very clean, friendly staff, convenient location. We have just recently begun to use Hampton Inn and have found it to be very comfortable and satisfying. We will consider it as our first choice in the future.
from North Attleboro, Massachusetts
Submitted on 30-06-2016
If you don't mind not being in the historic district, get ready to stay in the Hampton Inn and Suites 15 minutes away. We were impressed by the friendliness of the staff, our clean and comfortable room, and the value compared with other hotels in the area. Enjoy touring the Lincoln sites!
from Florence, Arizona
Submitted on 01-07-2016
We were greeted with freshly baked warm cookies. The staff was outstanding; very concerned about our satisfaction with our accommodations. The room was clean and comfortable. The only reason I'm not giving it a five star rating is because the room had a musty odor; not bad enough to request a move. Would stay here again and not really fair to staff as I'm confident the issue would have been addressed.
from Ashland, MO
Submitted on 01-07-2016
I prefer Hamptons because of their reliable quality and their complimentary breakfast. When we arrived we were warmly greeted by the staff., This location was close to shopping and restaurants. Clean and cozy and a great pool!
from Westmont, IL, United States
Submitted on 01-07-2016
I am handicapped due to my lack of balance. The room they gave us was fantastic. We had a very large room and bathroom with no impediments between the room and bathroom nor the route into the shower. It was very satisfactory.
Submitted on 02-07-2016
This hotel is perfect! Clean, all the amenities you'd want and a great price! It's an easy drive to all the Lincoln sites and is surrounded my places to eat and things to do if you want a break from the Lincoln attractions. We ate at several Diners, drive in and Dives that have been featured on the food network. Highly recommend.
from Rochester, New York, Usa
Submitted on 04-07-2016
The location of this place was perfect. The room was very very comfortable. The breakfast was fantastic! Typical Hampton Inn breakfast! I was able to get out and walk around.. Sidewalk is everywhere. Easy on and easy off from the expressway. Many stores are nearby as well as restaurants. Front Desk people was nice and polite.
from Orient, United States
Submitted on 04-07-2016
The clerk Alley, went out of her way to help me. Very friendly and smiled a a lot. I saw one of the maids named Maria, down on her knees cleaning two bath room floors and the elevator doors. That really impressed me. I will always stay at a Hampton or affiliate.
from St. louis, United States
Submitted on 06-07-2016
I stay at this hotel every week. everyone is the best they go out of their way to get you everything you need. I have never had an average stay always the best. always get the best room available. everyone always greets you by name makes you feel at home.
from Manitowoc, Wisconsin
Submitted on 07-07-2016
Front desk staff member was extremely friendly and welcoming.our room was not yet cleaned when we arrived ( around 4:00 p.m.)so we were given a different room. The pool area was attractive and clean, was hopkng for a hot tub though.
from Stevens Point, Wisconsin
Submitted on 09-07-2016
Reception was incredible; especially warm and friendly. Room was spacious and comfortable. Breakfast was much better than expected and the evening "cocktail" hour was a pleasant break from our room. Location was relatively easy on/easy off from major highways.
from Fort Worth, Texas
Submitted on 09-07-2016
We live in Fort Worth, Texas, so to me, anywhere in Springfield is not very far away from where you are. This hotel is south of the downtown area by several miles. However, in my opinion, many of the hotel properties in Springfield that are out a ways are generally newer and nicer, so I didn't mind a short drive. As a newer Hampton, this is a very large and very nice property. The king suite rooms are spacious with plenty of room for four. The rooms are nicely furnished and the bathroom amen... Read more
from Land O Lakes, FL, United States
Submitted on 11-07-2016
Stayed at this Hampton while headed north for vacation. Wanted to get past Atlanta traffic at night and this is only about 40 miles north of the city. New hotel, very clean, and there was a huge U17 baseball tournament in town so the hotel was EXTREMELY busy. Staff handled it like champs! I was afraid they might run out of food at breakfast with all of those teenagers running around but they were extremely prepared for it.
from Arlington Heights, Illinois
Submitted on 12-07-2016
The Hampton Inn has positives: friendly staff, clean rooms, soft beds and pillows, good breakfast day one, nicely located to sites. It also has a few negatives: toilets that sound like an airplane taking off, air conditioning units which are either very cold or very warm with little in-between, small rooms, not tasty breakfast day two and small, very chlorinated pool. All in all, not a bad stay and we might stay again if we are traveling through Springfield.
Submitted on 12-07-2016
Our stay was wonderful! The hotel is very clean and the staff is exceptionally friendly and courteous. The pool was so nice for the kids and the water perfectly warm. The price was such a great deal for the accommodations. We appreciated the breakfast buffet before we headed out. The food was fresh with a great variety of choices.
from Poplar Bluff, United States
Submitted on 13-07-2016
Hampton Inn & Suites are always quiet, clean, and the staff really cares about each guest. The hotel was in a great location. Very easy to find, and I felt safe and secure in this neighborhood. This chain is my #1 choice when I travel.
from Skytop, Pennsylvania
Submitted on 14-07-2016
Comfortable rooms, good breakfast, lovely staff. Quiet area off the even track but convenient to all the Lincoln sites. Everyone was helpful and accommodating. The my and pool were well maintained. Everything was great
from Kansas City, Kansas
Submitted on 14-07-2016
Hotel staff is very friendly and helpful--especially the ladies who take care of the breakfast buffet--super nice! Our room was clean and very quiet. We always comment on how nice it is to see crisp, white linens on the beds. What I've come to expect from Hampton is a safe, well-cared for property, and I've never been disappointed. This Springfield location is no exception -- it's terrific!
Submitted on 15-07-2016
We enjoyed our stay. The large adjoining rooms worked great for our extended family group. Breakfast was good. Pool was nice. Good service! Pretty, well maintained rooms and lobby. Good shopping nearby.
from Daniel Island, South Carolina
Submitted on 17-07-2016
Easily the best Hampton Inn we have stayed at. Desk staff extremely focused on the customer, knowledgable and helpful. Facility clean and well maintained. Room amenities well placed with fast Internet.
from Liberty, Illinois
Submitted on 17-07-2016
We've stayed in many Hamptons all over the country and this is one of the very nicest we've had the pleasure of visiting. The whole place is sparkling clean, well-appointed. Staff very friendly and helpful. Breakfast was good. Located behind a shopping area, quiet at night.
from Greenfield, Indiana
Submitted on 18-07-2016
The Hampton Inn Southwest is well-located and not far from a very nice restaurant, Indigo. Housekeeping was good, and soap and shampoo were plentiful. Internet connection was fast, the room was quiet, and parking is very convenient.
from Mazon, Illinois
Submitted on 19-07-2016
Hotel was very clean and stay was friendly and helpful. Our room we were upgraded to was large. Nice to have fridge and microwave in the room. They even have a package of popcorn for you in the room. Room was clean and beds were nice. Great amenities in the room. The free continental breakfast was great. They had a lot to offer. Best one I have been to. Would highly recommend you stay.
from Bloomington, Indiana
Submitted on 20-07-2016
This place is great and convenient...good shopping and restaurants are within a few miles or less. We stayed here about a year ago, had a great experience, so when we knew we would be in the area we made arrangements to stay again. Not only does this Hampton have a great presentation...outside, in reception and the rooms are nice, comfy and clean...but the staff is terrific and accommodating. The person I was with has COPD. We were headed to a room down the first hall by the pool and Chris the h... Read more
Submitted on 29-07-2016
My family has traveled a lot and have stayed at a wide range of hotels. We have two kids and stayed in a double queen room. This is definitely in my top five best hotel experiences. I'm honestly shocked by that. The price was great. For under $100 you get a pool (kinda small) but really clean with towels provided. Nice a average breakfast, free happy hour drinks and apps, and it's super clean. The customer service is some of the best I've ever experienced. I was surprised when the phone rang sh... Read more
from Raleigh, North Carolina
Submitted on 30-07-2016
We were visiting Springfield just an overnight and stayed here. We were late checking in due to a car problem and when I called they were helpful and concerned. Room was clean, and ready. There was just a bit of a musty smell. Breakfast was a good selection with healthy options . Staff was polite .
from Aiken, South Carolina
Submitted on 04-08-2016
Did something I NEVER do, pulled in with no reservations and walked in. And they had a room and they gave us an excellent room. Will was very friendly and helpful when we arrived. Breakfast was very good. The property is in a newer section of town and it is open and safe. I see why they are #1 in Springfield.
from Northbrook, Illinois
Submitted on 08-08-2016
Room was clean. Easy check in and check out. Breakfast is similar to what is served at all the Hampton Inns. Price was good. No issues. Bed was comfortable and pillows were good. Would definitely stay here again.
Submitted on 09-08-2016
Went here after the Abraham Lincoln by Hilton in downtown Springfield. An average Hampton Inn, meaning a great hotel compared to competition. Desk staff was kind, rooms clean, pool great. Location was a little sketchy with an old mall with few stores behind it and a power plant in view from the rooms. You could not smell it, so it was fine just for the night. Would stay again if in Springfield.
from Saint Louis, Missouri
Submitted on 09-08-2016
We E checked in and got the room we wanted. Check in was fast. The rooms are nice , quiet and clean. The lobby and grounds are nice, and the staff are friendly. The will help you if you need anything. Breakfast is simple but good. like most of the other Hampton Hotels. There is a nice pool with a patio,Lots of kids most of the time but not a problem. It's fun to watch them play. This is a good hotel.
from Saint Paul, Minnesota
Submitted on 13-08-2016
We can usually count on Hampton to provide us with a great stay. This was no exception. The staff were very attentive and friendly. We were a little disappointed in the breakfast selection as compared to other Hampton's we have stayed at.
from Naperville, Illinois
Submitted on 15-08-2016
When visiting Springfield, Illinois for the State Fair, my family and I stay at this Hampton Inn-Southwest location. Once again, the stay was great. Collectively, the staff is absolutely awesome. From the front desk to management, you will not be disappointed. Darren, Alex, Larry, Nara, Will, and Kate are just a few of the names that I can recall. Housekeeping does a wonderful job. The rooms are very clean and fresh. The beds are comfortable and sleep well. The suites are a really nice s... Read more
from Milton Keynes, Bucks
Submitted on 15-08-2016
Stayed a night whole visiting the Lincoln sites. The hotel is remote but quiet. The room was OK, bed comfortable. Room was cold but we warmed it up, but the corridors were icy. Breakfast was simple, a few hot choices which were fresh. The coffee was good. Would stay for a night again, not longer
from Odense, Denmark
Submitted on 04-09-2016
I stayed one night at Hampton Inn & Suites Springfield-Southwest in August 2016 on a business trip to Chatham. The hotel is located just outside Springfield Illinois. The hotel is absolutely fine and I had a nice room with a fine bathroom equipment with all required tools and accessories. The room was only with coffee facilities. There is a fine pool area and a workout too. In the late afternoon the is small free buffet with free glass of wine or beer. Breakfast was simple and not in any kind ... Read more
from Saint Louis, Missouri
Submitted on 04-09-2016
The hotel staff was very friendly and the hotel was nice. When we checked in they were extremely helpful and personable. The rooms wer very clean and larger than expected which was a plus! The location was nice and easy to locate also.
Submitted on 06-09-2016
Lamps unplugged with hard to access outlets,TV didn't work, overall in need of remodeling. The service desk sent someone to look at the TV, and it was a loose cable. I'm sure the front desk would have sent someone to plug in the cords, but we didn't want to call again. We were there to relax after all. We were able to stretch one cord across the room for one of the lamps. Unacceptable for a higher priced room.
from Mundelein, IL, United States
Submitted on 06-09-2016
Efficient and courteous service- thoughtful staff!The complimentary evening buffet with cocktails was very enjoyable- got to meet fellow business travelers. Good location near major highways and local arteries as well as restaurants, theaters, and shoping.
from St. Louis
Submitted on 08-09-2016
We came to Springfield to visit the museum and historic sites. We've stayed at Hampton Inns and many other hotels in this category for years. This was one of the best stays we've ever had. The reason? The people and service are exceptional.
from Madison GA
Submitted on 09-09-2016
This room definitely smells much better & more attractive than the newer more modern decor property we stayed in last night. Check-in & put staff were very personable & happy to meet our requests. This location has the manager's reception. The tap water is more palatable after it sits in a cup for awhile. I'd like to suggest you travel with 4x4" full sheet extra sticky post-it's to cover the uncovered peep hole in the door; no door damage-just privacy peace of mind. Was nice to see tile in the e... Read more
from Palos Hills, Illinois
Submitted on 09-09-2016
This is an older hotel. The hallways are narrow. The bed was old and saggy. The room was clean. We were on the 3rd floor so noise was not an issue. The staff was friendly. the breakfast was good and had a good variety of items to choose from.
from Bloomington, Illinois
Submitted on 11-09-2016
I stayed here with my husband and son in one of the larger 2 queen bed suites. I was a little nervous about staying there because when I checked in the lobby was absolutely full of what seemed to be lots of child soccer teams, but we heard absolutely no noise all night. The room was clean, quiet and comfortable. I would definitely stay there again.
from Kansas City, Kansas
Submitted on 14-09-2016
We spent one night in a large 2 queen bed suite on the first floor on a Saturday night. It was a little noisy down the hall (including a barking dog) until about 10 p.m. and then things quieted down. The mattress on one of the queen beds was a little mushy on one side (which is why I only gave the overall rating 4 stars instead of 5 stars). Our room and the breakfast area were very clean. We just needed a quick breakfast and the food was satisfactory. The outside of the hotel and the lobby... Read more
Submitted on 15-09-2016
We have stayed at this hotel several times over the past 5 years. We enjoy returning to such a comfortable environment. Some of the staff we always recognize from prior visits, and everyone is friendly and outgoing. This hotel has high standards and provides outstanding customer service. Whenever our travel takes us to Springfield, IL, this Hampton is where we will stay.
from Candler, North Carolina, United States
Submitted on 18-09-2016
No matter which Hampton Inn you stay in you can always count on friendly and helpful staff, clean rooms, comfortable beds, and a great breakfast. This one is no exception. It has a large parking area, also.
from Peoria, Illinois
Submitted on 21-09-2016
So empressed by front desk help! We forgot toothbrushes and they gave us extra with a smile. My husband cut his hand and they had a bandaid. The last day I broke out with a rash on my arms(not because of them this happens at home too, I am just a broken person!) and we went to the front little corner shop by the front desk and they didnt have any creme and the front desk people asked us what we needed. They looked in the desk then went to the back and looked through the first aid kit and found l... Read more
from Marshall, TX
Submitted on 22-09-2016
As a loyal Hilton member, we nevertheless prefer newer properties. This hotel was very nice. The sleep was good and it was a quiet room. The breakfast was standard hotel complimentary fare. Enough said about that. The property is near the interstate yet we accessed restaurants and sites within the city easily. We would stay here again.
from Sterling, IL
Submitted on 30-09-2016
I have stayed here many times and have never had a bad experience. The staff is always friendly and helpful, the lobby and the rooms are always clean and comfortable. The evening snacks are a nice touch. The group I am with stays here because of the treatment we receive from the staff and the reasonable rates.
from Des Moines, Iowa
Submitted on 05-10-2016
The check in clerk was very friendly and very polite. After a six hours drive she was a sight for sour eyes. She brought up the hot tub was working. That neat thing about checking in, we were upgraded to a suite instead of a regular room. They did because of our stay was 3 nights and 4 days. Our suite was very nice and clean. Liked the 40 inch flat screen television. Their morning breakfast was something else. We had scramble eggs, sausage patties, toast (white or wheat), mini beagles, F... Read more
from Milwaukee, Wisconsin
Submitted on 05-10-2016
I rate this location excellent because the value was high for the price. I stay at Hampton Inns often, mostly because they deliver a consistent quality. This one was a little better than most Hampton Inns because the property was well maintained, staff was efficient and room was quiet. Didn't get recognized as a Silver member on check in, but that's no big deal. Room was clean, fitness center was about average (some good cardio machines, bench and good set of dumbbells, and a few other things). ... Read more
from Gurnee, United States
Submitted on 09-10-2016
Great place, excellent help. You can tell right from the beginning that they care about their customers and take lots of little extra steps to make sure your visit a great experience. As you're walking out the front door, they have a big "Stop" sign that basically I says, if everything was not perfect with your stay let us know". This is a big sign that you have to walk by when you leave. They really mean it. Our stay was about as perfect as it could be (at this price point or even higher). I'm... Read more
from Towanda, Illinois
Submitted on 11-10-2016
Hotel was clean, convenient and comfortable. The staff was friendly and eager to be of assistance . Housekeeping and complimentary breakfast were above average. It is a great place to stay wether on business or for taking in the Lincoln sites.
from Corona, California
Submitted on 15-10-2016
This seems to be a high volume hotel. The staff from front desk to housekeeping is friendly and exceptional in service. The decor and furnishings are clean but show the west and tear of high volume use. The hotel is in a very safe new suburban area quite aways from downtown which is good, because Springfield itself is a very worn, decrepit place despite being a state capital. The staff at this hotel and the location are the real calling cards.
from Madison, Wisconsin
Submitted on 18-10-2016
I was only here for one night, but of all the hotels I've stayed at in my life - I must say that the staff at this hotel were the friendliest I've ever encountered. They were all wonderful. Rooms and lobby were comfortable and the location was convenient. I would definitely stay here again next time I'm in Springfield.
from Whiteland, United States
Submitted on 18-10-2016
This hotel was very clean and the staff were very friendly. However, we were very disappointed in the Hot Breakfast and Appetizers. They do not even come close to as good as Drury Inn. The hotel room itself was great. The beds were very comfortable and the bathroom was very clean.
from Belvidere, Illinois
Submitted on 19-10-2016
Have been staying at Hampton Inn in Jacksonville, Il since 2009 when our daughter started college.She and her hubby are now in Springfield, Il so we are thrilled to gave another Hampton Inn nearby. The hotel is clean and well maintained, staff has been fantastic, and breakfast is great! I only wish there was a hot tub!
from OKLA
Submitted on 28-10-2016
This was an unusual location near car dealer and furniture stores but that meant it was quiet-there was another hotel next door. We had to drive a half mile or so to find some restaurants. This hotel has a very friendly front desk staff. There were warm cookies and a light reception with snack foods from about 5:30-7:00. The breakfast was fine with the typical fare, nothing unusual. We enjoyed a studio room with sofa, the extra room was nice. We felt like this was an older facility but it was ke... Read more
from Shawnee Mission, Kansas
Submitted on 31-10-2016
The hotel appeared fairly new as everything was in nice shape. The room had a fridge and microwave, along with an oversized desk. It also had two chairs, which you almost never find in a hotel room anymore.
from Albuquerque, New Mexico
Submitted on 05-11-2016
After staying at many Hamptons and always having a reliably good experience at each one, I name this Hampton as my favorite for two reasons. (1) They have king suites with two separate rooms that are much larger than what others have. The first room has the living area, kitchen counter, dining table for four, and desk area with large chair. The second room has the bed and bath with lots of space to move around them. (2) The staff members are well trained in customer service. Everyone was ... Read more
from Mobile
Submitted on 05-11-2016
This hotel had very friendly staff. The room was nice with comfortable beds. The food served in the evening was tasty. Breakfast was also good. I was told by Ronald McDonald House staff that this hotel fixes food on occasion for the families who have children in the hospital. I think that is wonderful.
from Prescott, Arizona
Submitted on 08-11-2016
We spent one night at the Hampton Inn and Suite Springfield and enjoyed the brief stay. The hotel is convenient off I-72 and IL 4. There are eating establishments close by as well as a major grocery store and furniture stores and auto dealerships. The White Oaks Mall and extended shopping areas are just approximately a mile to the north of the Hotel. The room was clean and comfortable. Staff was very helpful and friendly. Breakfast is included at no added charge. Food was good. Nice place!
from Neenah, Wisconsin
Submitted on 08-11-2016
Outstanding, MVP service at the Hampton in Springfield Illinois. Hampton Inn & Suites is our number one choice for our travel stays. Every employee jumped through hoops to make our stay a great experience.
from wisconsin
Submitted on 09-11-2016
Stayed first week of November for one night. Had a quiet room. Hotel was clean. Very friendly staff at front desk. Looked at reviews on TripAdvisor before selecting this hotel. Was happy with the stay and would stay again.
from springfield, United States
Submitted on 21-11-2016
not happy with the room charge. We were charged almost double on departure. We asked about the rate when we checked in and were told that we would get the negotiated rate. that did not happen. We make many trips to that area for business. the room rates/upcharges could effect our next hotel choices
from Shorewood,Illinois, United States
Submitted on 23-11-2016
Everybody and everything was exceptional.Was a very pleasant stay.We had a total of five rooms for the stay.And everyone had good reviews about the hotel.Staff was great and breakfast was very good.We will definitely stay here again.Would probably help if it was pet friendly but I can understand why it isn't .
from Basehor, Kansas
Submitted on 05-12-2016
My family has stayed here at least 3 times. The hotel staff provide consistently great service, clean rooms, tasty hot (and free) breakfast! Excellent nights sleep- beds are comfortable and kept me cozy. Great value!!
from Springfield, Illinois
Submitted on 05-12-2016
The staff were excellent made us feel right at home. Our suite was great and very clean. We will return. We thoroughly recommend staying at this hotel. We didn't get to use the pool but plan to on our next stay.
from Oswego, United States
Submitted on 05-12-2016
We had a wonderful time. Enjoyed the reception our first night there with free pop for kids and beer/wine for adults. They were very friendly at the front desk. I like the hot water for tea and coffee available all day. Breakfast was basic, but good. Not far from the attraction. Great value for our family of 6.