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Homewood Suites by Hilton Chicago - Schaumburg

Chicago OHare, IL, US (ORD)

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Based on 565 reviews
Excellently placed for both short-term and extended stay visitors to Chicago, our Chicago-Schaumburg hotel is located 30 miles from downtown Chicago,
Room & Rates

1 KING 1 BDRM STE NONSMOK

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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1 KING 1 BDRM STE SMOKING

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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1 KING FIREPLC STE NONSMOK

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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1KG HEARING ACC SUITE NS

VIS FIRE ALARM/DOOR/PHN ALERT-KITCHEN-SOFABED, FREE WI-FI-DAILY HOT BRKFST-LITE MEAL M-TH
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1QN ACC BATHTUB SUITE NSMK

SEPARATE BDRM/LIVING RM-SOFABED-FULL KITCHEN, COMP HI SPEED-DAILY HOT BRKFST-LITE MEAL M-TH
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1 QUEEN BED/HANDICAP/NSMK

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2 DBLS 1 BDRM STE NONSMOK

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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Homewood Suites by Hilton Chicago - Schaumburg
815 East American Lane, Schaumburg, IL US 60173

In our hotel suites, you'll find all the comforts of home, including:* A full-size refrigerator, coffeemaker and microwave* Remote-controlled television* Two telephones with data ports and voicemail* An iron and ironing board Homewood Suites by Hilton Chicago-Schaumburg hotel guests will also enjoy the benefits of our complimentary Suite Start? hot breakfast every morning, while our nightly Manager's Welcome Home Reception offers a light meal and beverages every Monday to Thursday. Moreover, the opportunities for dining in and around our hotel in Chicago-Schaumburg are enviable: there are 285 restaurants within a five-mile radius of our Homewood Suites hotel, so both extended stay and short term visitors won't run out of culinary choices.If you're looking for a hotel in Chicago that offers you comfort and convenience, then our Homewood Suites by Hilton Chicago-Schaumburg hotel is it. Our great range of services and amenities include:* Laundry/Valet service* Local area transportation* Hotel room service* Outdoor pool and whirlpool* A basketball court* On-site convenience storeAnd since our Chicago-Schaumburg hotel is only 13 miles away from Chicago's O'Hare International Airport, you'll find us easy to locate. So whether you're looking for temporary housing in Chicago or a hotel near the city center for a weekend break, our Chicago-Schaumburg hotel will be right for you. Make yourself at Home at the Homewood Suites by Hilton Chicago-Schaumburg hotel in Illinois!

Amenities Include: Meeting Rooms, Wireless Internet Access, Whirlpool, Pool, Wheel chair access l Business Services Include: Business Center | Recreation Included: Fitness Center

Located close to many great attractions such as:* Schaumburg Convention Center* Chicago Botanical Gardens* Arlington Race Course* Schaumburg Flyer's Field* IKEA Schaumburg* Brookfield Zoo* Seascape Aquatic Center* Sears Centre Arena* Woodfield MallBusiness travelers on short term or extended hotel stays in Chicago, Illinois will also find that our Homewood Suites by Hilton Chicago-Schaumburg hotel is located close to some of Chicago's biggest companies, making it ideal for your corporate housing needs. Nearby businesses include:* Motorola* Zurich American Insurance* Siemens* AT&T* Hitachi* Experian* IBM* Federal Express* BoeingOur well-appointed, deluxe hotel suites offer a range of amenities to both the long stay guest in Chicago and the weekend visitor to Illinois.

AMENITIES:
  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Whirlpool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 565 reviews
from
Submitted on 11-05-2016
Was like staying in an apartment...everything that you could ever need was right in the room. Check in was quick and easy and i was welcomed with a nice treat. Enjoyed the complimentary breakfast...very satisfying and the exercise room was well equipped!
from Atlanta, Georgia
Submitted on 13-05-2016
I wish my plans would have allowed me to stay longer at this hotel. It was just a one night stay ! I liked the area the hotel was in, and the places to eat within a 5 minute drive! I did enjoy the crisp bacon for breakfast and the large room...
from Springfield, United States
Submitted on 15-05-2016
My welcome by receptionist was not so welcoming but at the end this is still one of those places which I can call home away from home. This bad check-in experience seems to be as an exception may be this guy was taken aback as I walked in with high spirits and announced my self as unanticipated. I
from Ellicott City, Maryland
Submitted on 16-05-2016
Breakfast and dinner staff are outstanding. Great selections and a variety of options to choose from. Room was clean and maid was very pleasant. Front desk was professional. I enjoy traveling with my husband especially when he chooses a great hotel.
from Zionsville, Indiana
Submitted on 22-05-2016
Stayed here for two nights while visiting family. Great rates, very clean and great service. Breakfast above average. Will definitely stay here again next time. Good location as well. Great to have two rooms instead of one. Front desk staff very polite and helpful.
from Toledo, United States
Submitted on 02-06-2016
The rooms at this hotel are great; but the part of your stay that will be remembered most is the outstanding customer service and location. The hotel is near the turnpike & expressway. Shopping, eating, and a state park are all nearby. The staff is great from the front desk, to the room attendants, to the reception servers. Well worth choosing for your stay.
from Melrose Park, United States
Submitted on 02-06-2016
First time here and would stay again. The room was very clean and quiet. The staff was friendly and the check in and out process was quick. If I'm in the area again, I will be staying here again. Great value!
from Chicago
Submitted on 03-06-2016
This is a nice facility that needs a little attention. First of all, the staff was fine. They were helpful and friendly. But, there are some small things that distract from a good stay. First, and only temporary, the property was getting ready for pavement resurfacing and that caused a rather long walk to my room and back. Not a huge deal but there could have been advanced warning or different strategies not causing quite as much disruption. Second, the rooms are nice but the furniture in... Read more
from Citrus Heights California
Submitted on 05-06-2016
Hotel is very nice food was very good cook combinations were excellent I would stay there again either on my way to Wisconsin or back to Chicago the rooms were very clean the beds were very comfortable
from Minneapolis, Minnesota
Submitted on 05-06-2016
Great experience, great staff! My kids loved the breakfast and the basketball court. The beds were extremely comfortable and the A/C worked great. Amy at the front desk is super sweet and a hard worker. Kudos to her!
from va beach
Submitted on 07-06-2016
I have been coming to the Schaumburg/Arlington Heights area for the last three years and I must say that this has been the best hotel that I have stayed at. It truly seems like my own private condo or apartment. The dinner options could be better, however the staff is amazing!
from Vincennes, Indiana
Submitted on 08-06-2016
We needed a suite this visit because we had 4 adults and 2 kids. Other options (like 2 rooms) would have split us up and we had people that weren't real familiar with traveling. This was the perfect solution and I am so glad we found it! This room was so much better than we expected. 2 super comfy beds and a pull out sofa slept all 6 of us well, but I will say the sofa left something to be desired. Our young travelers (i6&7) didn't seem to mind, but both adults had a bad night on it. Otherwise t... Read more
from Saint Charles, Illinois
Submitted on 10-06-2016
Was extremely satisfied. Barry was a pleasure to work with and the room more than met my expectations. Only issue was not getting refills of dish washer detergent and that the fridge leaked water that was starting to rot the board at the bottom of room 116. But again these are extremely small issue overall was great and would choose again.
from
Submitted on 12-06-2016
We were coming in to Chicago but everything was booked up or expensive so I decided to look in the suburbs west because we were coming from Iowa. The room had a decent kitchenette with dishes and separate bedroom. The grounds were generally clean and there is good shopping and eating close by. The breakfast was decent and the dining area was kept clean and stocked. Friendly staff. Not swanky but great for the price.
from Fort Atkinson, Wisconsin
Submitted on 20-06-2016
My husband and I stayed at this hotel for four nights and we also booked a room for my son and family for one night as we were going to my nieces wedding. I could not believe how wonderful the staff was. We had special needs as my husband needed oxygen delivered for our stay. When we arrived Mary at the front desk had everything arranged. The oxygen was in the room ready to go. She made me feel so welcome and check in was fast and efficient. As I was struggling to get our suitcases out of the ca... Read more
from Grand Rapids, Michigan
Submitted on 22-06-2016
The room was very dirty feeling. I couldn't walk on the carpet because it is so gross feeling. Maybe it is because dogs are allowed in the hotel. Furniture is dirty and hard. The bedding is rough almost like it has a plastic in it. We could hear every step for the room above us. I would not recommend this hotel.
from Simsbury, Connecticut
Submitted on 23-06-2016
Stayed in the area for work, awesome location, tons of restaurants and shopping with close proximity to highway. Really nice comfortable room, comfortable beds, full kitchen, even had a fireplace! Wish i could have stayed longer.
from CMI, IL
Submitted on 29-06-2016
We arrived to the Schaumburg area for the weekend to take care of some business. We decided to try Homewood Suites this time. Everything was good but the sleeping quality. The fan in the bedroom made a clicking noise the disturbed our sleep all night. In the morning, we approached the front desk and complained about the issue in the room. Amy at the front desk went out her way to resolve the problem to our satisfaction. She called Salvador the maintenance employee to go and see if he can fix the... Read more
from Boise, Idaho
Submitted on 01-07-2016
This hotel is fantastic. Obviously not my first choice for visiting Chicago because it's about 1/2 an hour away, but it's great if you have business in the area. The room was fantastic. My husband and I were in room 131. I like how the bedroom and bath are in a separate room. The work space area was perfect and I love the kitchenette and full refrigerator. I would definitely stay here again.
from Houston, Texas
Submitted on 04-07-2016
I ended at this hotel after a very unsatisfactory experience with a competitor hotel (booked by a friend). Nonetheless, Homewood Suites is now my go to hotel for business or pleasure. It has all the comforts of home and in addition the rooms and amenities are kept clean and good working order. Please keep doing what you do and more than likely will stay at this hotel again!
from INdiana
Submitted on 05-07-2016
The lodge where you check in is clean and looks like it has been updated and really clean. The girl that checked us in had zero personality but wasn't unfriendly. We travel quite a lot and always try to stay at a hilton hotel of some kind, I will say this is probably the worst homewood suites that I have ever stayed at. It just doesn't seem to meet the standards that I have come to expect from the hilton brand, upkeep good be better and the overall cleanliness could be better also. My biggest pr... Read more
from
Submitted on 06-07-2016
The hotel was nice. It was a bit confusing finding my room. The layout of this hotel is different than a normal hotel. Breakfast was ok. Pool was nice. I wish they wouldn't have filled in their hot tub with concrete. Close to woodworks mall. We would return.
from Glen Ellyn, United States
Submitted on 07-07-2016
Business stay at the property for 95 days. Barry Brinn and his staff exceeded stay expectations daily. Great location in the heart od Schaumburg dining and shopping. Excellent access to local interstate highways. Rooms are fully functional, good internet speed. Free daily breakfast. If you are looking for an extended hotel stay, your search stops at this property. Over 30 days means no taxes for the stay and they will make you a rate offer that can't be beat.
from Effingham, Illinois
Submitted on 09-07-2016
Excellent place to stay! We had our 5 children with us and had plenty of room. The room was very clean, the staff were extremely helpful. Great place to stay! The only thing I didn't like was that I could hear the people above me walking around.
from Lombard, Illinois
Submitted on 10-07-2016
We stayed here last night with 5 couples to celebrate my husband's 70th birthday. We were pleasantly surprised how nice the suites were and how accommodating the staff was for our one night stay. Amy at the front desk helped us with what ever we needed and was so nice to work with. Other employees were also very helpful. We were able to use the large room that breakfast is served in to have our pizza and birthday cake that we brought.. We decided we will make this an annual event. We loved... Read more
from Brentwood, United States
Submitted on 10-07-2016
While traveling to Milwaukee, then driving to Chicago for a meeting the next day, weather interrupted my flight and I was unable to arrive and had to spend the night in Minneapolis. I was able to contact my wife while in the air via wifi. I asked her to call the hotel and let them know I was unable to arrive for my first night. This was around 11 p.m and the gal (maybe Amy) was very understanding and allowed my cancellation. I know that may have cost them a night of revenue but that's great cust... Read more
from Hammond, Indiana
Submitted on 11-07-2016
The staff was wonderful, We decided to stay one night because my grand children was visiting and they could go shopping and swimming clean rooms, great staff, delicious breakfast, they haven't failed as of yet to be very accommodating.
from New Orleans, United States
Submitted on 13-07-2016
Staff and overall cleanliness was excellent. Good location for the price and nearness to Chicago. Gym is one of the worst I have ever seen. Being here for three weeks plus, need a decent gym and maybe an oven in the room to cook. It after all is "Your home away from home." Yea!
from
Submitted on 17-07-2016
Fishing Lake Michigan all day, needed a good sleep. Did and relaxed well. Breakfast on Sunday not so good.. Oatmeal too thin like soup. Fruit and other stuff great. Room is comfortable and very spacious which is why we choose a suite.
from Columbus
Submitted on 20-07-2016
Hotel was nice , staff was helpful and attentive. My son hurt his leg and they had an abundant amount of medical supplies and were willing to assist. We arrived early and they did their best to accommodate an early check in. The hotel itself is good, beds are comfortable.
from
Submitted on 22-07-2016
I'm currently staying at the Homewood Suites in Schaumburg and I'm here from Texas hosting my sister's baby shower. You can imagine how stressful it can be. Tim the Guest Service Agent showed off his hospitality by taking my 7 boxes that were shipped to me from Texas and bringing them to my room. Wow!!! Then every time I've walked past the desk he's been very attentive and inviting. Rooms are so nicely cleaned and everyday we come back to a nice clean room. Thank you to the housekeeper that... Read more
from Leawood, Kansas
Submitted on 25-07-2016
We stayed here 2 years ago and were pleased with this Homewood Suites which is unique in that it is comprised of 3 buildings of suites and and a common area for checking in, breakfast and happy hours. When we checked in we were greeted by Mary who made us feel special by remembering us. Jay the assistant Manager also was there to greet us. During our 2 night stay the front desk went out of their way to make us feel special. The suites are very spacious and comfortable. If you are going to be th... Read more
from Charlotte, North Carolina
Submitted on 25-07-2016
This Homewood Suite is the best in the Chicago area. It's location, services, rooms and amenities are just wonderful! You will not be disappointed if you decided to stay in this one. The breakfast and evening special are also excellent and drinks are provided in the evening also.
from Metro Detroit
Submitted on 26-07-2016
This hotel is CLEAN and has a great staff. We were greeted by each employee we encountered, noticed the carpets always being clean (they were not dirty) and had a great check in and departure experience with Tom at the front desk. Only (slight) issue was the pantry was gutted of options but I assume due to a crazy wedding that was present. We will definitely come back as they are pet friendly and I can appreciate their effort of service.
from
Submitted on 27-07-2016
Excellent staff - very professional and welcoming. Evening snacks and drinks and morning breakfast are great. Lobby area is pleasant, nice décor. The room was like an efficiency apartment with a fully stocked kitchen and separate living room. Nice, clean bathroom and comfortable bed.
from
Submitted on 28-07-2016
I've stayed at many hotels in this area and this one is my favorite by far. I've also stayed at many four star hotels in downtown Chicago and I'd rather stay here. All of the rooms here are true one bedroom suites. It's great for a business trip when you're going to be in your room for the evening and you can feel like you're sitting in an actual living room. It's set up like an apartment complex with three buildings with the suites and the lodge with the front desk, free breakfast, free eveni... Read more
from Iowa, United States
Submitted on 30-07-2016
My entire family, including my daughter, son-in-law and their three kids and I love this hotel. It is located in a great area amid lots of great places to visit and shop. We love IKEA and Lego Land and the Medieval Knights show. We always eat the wonderful hot breakfast and also take advantage of the evening reception. This saves us time and money. The kids love the outdoor pool. The hotel staff is efficient, kind, courteous, and helpful. I highly recommend this hotel.
from Ohio City, Ohio
Submitted on 02-08-2016
Been to the Homewood Suites many times and wonderful people MAKE wonderful places! Businesses need to REMEMBER this! It takes more than a pretty face at the front desk to make a guest feel welcome! A cheerful, friendly, and charming personality works much better for me. Sunny was my favorite, as she seems to be to every other guest. And she's beautiful on the inside and out. That's what matters! I mean this in nothing but the kindest way- Sunny needs to donate some of her awesomeness to a coupl... Read more
from Washington DC, District of Columbia
Submitted on 04-08-2016
The hotel is located near shops restaurants and a mall, they have a shuttle for the local area (but no airport shuttle). The staff is great. The rooms are in good condition having been refurbished no too long ago. If you need to stay in Schaumburg, give this place a try
from Denmark, Wisconsin
Submitted on 05-08-2016
The staff were wonderful! We got to enjoy the wide variety of free hot breakfast and free supper with drinks (we have never seen that before)! Our kids loved the outdoor pool which was a very nice temperature.We would definitely go back!!
from Seven Hills
Submitted on 08-08-2016
My husband and I stayed at this hotel while in town. My husband was in a class over a portion of the week. I spent some time at the pool which could use a bit better of a cleaning job. The filters appeared to be working but there was a lot of debris was in it. The breakfast is nothing to write home about but it is good enough for a lite breakfast. Morning desk worker Sonny was a pleasant site when walking in for breakfast every morning. The rooms itself are nice bed was comfy and it was a nice ... Read more
from
Submitted on 10-08-2016
I liked my stay because it is a comfortable and clean place. The pool is very inviting. The breakfast is ok. The only problem is the commute to downtown Chicago. There is always trafic, but I have to say that there was some road work at the time. The area obviously seems secure because we left the trunk of our car completely open by mistake, full of things for the entire night and absolutely nothing was taken. I would go back if in the area. Good free wifi and free parking.
from
Submitted on 11-08-2016
About what you would expect from a homewood suites. Staff was friendly and helpful. Pictures on the website are a bit deceptive. I know they angle pictures to make the rooms look bigger and better, but was disappointed with the difference. Purposely booked a room with a fireplace, at slightly higher cost, because it looked much better than the regular suite, it wasn't. Corner room allowed the extra space for fireplace, but otherwise looked the same as other rooms. Since it was a corner we were n... Read more
from The Villages,FL, United States
Submitted on 11-08-2016
Have stayed at this property for 2 weeks every summer for 7 years. The staff and location are great. Facility itself is in need of a major renovation both interior and exterior. I am told this is happening in the fall of 2016. If this occurs I will return for an eighth summer. If not, I won't return.
from Houston, Texas
Submitted on 12-08-2016
Stayed for a business trip. Very unfriendly staff. Front desk employee at the time of the check in looked like he was upset or did not want to be there. Booked a king size bed room but the smoke alarm was beeping constantly. Called the front desk and was told that there was no one available to change the 9v battery until the next day. I offered to change it myself but they did not had another battery. I moved to another room. The second day the house keeper forgot to clean my room. Called the fr... Read more
from Naples, Florida
Submitted on 12-08-2016
We have stayed at the Schaumburg Homewood Suites for 4 years, usually for 1-2 months. In that time you get to know the Hotel very well. It's convenient to two Expressways & a Large Mall and Restaurants. The Staff is very friendly & helpful to your needs.
from
Submitted on 14-08-2016
This is my third visit in the last month to this hotel. My daughter is in a hospital for an extended amount of time nearly an hour away. I originally chose this hotel based on proximity between the airport and my daughter and price. Once here, I realized that the location is perfect as you can find anything you are looking for within just a few miles. The staff has been wonderful, kind, and compassionate. Many have gone over and beyond to ensure that I have felt at home and to address any concer... Read more
from DeWitt, United States
Submitted on 14-08-2016
Our stay was excellent, starting with check-in. Very friendly, accommodating staff. They could not have been nicer or more helpful. We had 5 rooms for our 3 day family weekend with 13 people. Even though we arrived early, they had rooms available for us quickly and located us near each other. Because of the size of our group, we spent time in the lounge area each evening, and also ate breakfast there each morning. The front desk person, Amy K., was so nice and helpful ~ she took very good ... Read more
from
Submitted on 14-08-2016
Employees, Mary, Amy, Margarita, Maria and Barry went overboard to accommodate us. Greeting us everyday and taking care of every request with a smile. Would very much stay here again. Enjoyed the Mon.- Thurs. cocktail hour.
from Bowling Green, Ky, United States
Submitted on 15-08-2016
Room was nice but it did not match the outrageous price. $228 for one night was more than resort prices and this was in Schaumburg, Illinois. Overhead fan was missing a blade and bath door knob was coming off. Shop around before you book.
from Shakopee, Minnesota
Submitted on 15-08-2016
The rooms were clean and well laid out. Great TV's for Olympics watching. Amy K at the front desk was amazing. We were on a family reunion and hung out in the front lobby area. She made sure we felt at home. She even shared her birthday cake with us. The hotel is located in a good spot. Close to a lot of stores and entertainment. We were only a couple of miles away from Medieval Times, one of my favorite places to go. A great stay and as a result I would not hesitate to book a stay at... Read more
from New Orleans, Louisiana
Submitted on 24-08-2016
Nice locations!! Close to restaurants, shopping, grocer, and parks. The hotel staff is pleasant and helpful. Decent breakfast Friendly atmosphere Pool and Basketball Court Laundry facilities 45-minutes to an hour from The Windy City (Traffic ++)
from Bloomington, United States
Submitted on 07-09-2016
We were awakened in the middle of the night because a skunk sprayed near our A/C and the scent emanated through our vents. We called the front desk and it seems that they are aware of the issue, but we were not warned. We were careful where we parked our car as the odor was inside our car as well. I know it is not the management fault; however, more should be done to relocate the animal.
from detroit, United States
Submitted on 07-09-2016
The digital check in was a plus. The room was actually more than what I expected, very roomy. The location of this hotel is great; very close to major restaurants and the interstate. Well worth the price.
from Peoria
Submitted on 08-09-2016
Clean, convenient to all Schaumburg attactions, great breakfast and accommodating staff. We have stayed here many times and always enjoy our stay. The entrance is off a easy to access road that has very little traffic which makes staying here even better.
from St. Cloud, United States
Submitted on 08-09-2016
The accommodations were very good for a slightly older complex. The three buildings are of wooden construction, so third floor is preferable! Our room was perfect for 2; a bit crowded for three (pull-out) because bathroom is off the bedroom. The young lady attendant was GREAT!! I was reading the newspaper on my laptop and she offered to get me fresh coffee twice - - didn't expect that NICE touch !!
from
Submitted on 10-09-2016
We go every year to Schaumburg for a conference. This Hotel was by far the best of all the others that we were over 20 years ! And the price was much better. Having bedroom and living room kitchen and 2 big TV. The Breakfast was very excellent most of all the staff were all very friendly !We are going to stay definitely next year again at Homewood Suites for sure.
from Eagan, Minnesota
Submitted on 17-09-2016
We stayed here while visiting colleges for our son. We have been at other Homewood suites and have always enjoyed those stays. This one is right up there with the rest. The rooms have been renovated recently with modern fixtures, tile, carpeting and furniture. The breakfast was perfect for an always hungry 17 year old boy. I used the workout equipment, it passed but I need to wipe them down as some character thought it appropriate to squeeze coffee mate on the treadmill. They even left the co... Read more
from Greenville, South Carolina
Submitted on 20-09-2016
Great stat. Clean property and rooms. Amy (front desk) and the rest of the staff went above and beyond. Tons of family stuff nearby to do. Downtown Chicago close by. Loads of restaurants and shopping.
from Springfield, Illinois
Submitted on 24-09-2016
This hotel was welcoming, warm, quiet and a great value for the money. Went for business, but would take my family back without reservations. Near manty great sites, resteraunts, and tons of shopping.
from schaumburg, Il, United States
Submitted on 25-09-2016
This hotel is OUTSTANDING. The service is outstanding and my room was clean and comforable. Great value with complimentary breakfast and evening social of wine, beer and hot food! I look forward to my next trip!
from Midland, Michigan
Submitted on 27-09-2016
While from the exterior this hotel doesn't look too bad - although it is the old style with exterior entrances in an apartment like layout. Upon entering to check in at 3:30 in the afternoon, I was first ignored and then told I surprised the front desk person - no welcome or other greeting! The rooms are old with locations in the room where paint is peeling and doors close with a great racket. My wife had to reattach the toilet paper roll which was hanging by a loose screw. Poor lighting, me... Read more
from Merrillville, Indiana
Submitted on 01-10-2016
Celebrate 18 yrs of marriage!! I want to take her again for free!! I want to surprise her. And do it in the summer. I want to have my children to come to the hotel. I come all the way from Indiana to stay there.
from Union Grove, Wisconsin
Submitted on 03-10-2016
My wife and I stayed Friday evening 9/30 and it was my first stay at a Homewood Suites. Check-In was quick and easy. Suites have outdoor access which I liked, gave it a sense of being home and privacy. Opened the floor and I was literally floored..you have a chair, sofa, desk with chair and a kitchenette with a full sized friz, 2 burner stove top, dishwasher and full compliment of dishes. To the left you have a set of French Doors that divide off the bedroom, a very comfortable bed (mine was... Read more
from South Lyon, United States
Submitted on 03-10-2016
Great place to stay and great service for the cost. Homewood Suites brand is a great hotel. Even thought his was quite out of my way from where I was visiting I decided to travel the extra miles to get there because it was a great value for the time frame I was staying.
from Tucson, Arizona
Submitted on 04-10-2016
The staff is so friendly and accommodating. I heard a conversation between the lady at the desk and what sounded like a confused caller. She was so patient, polite and friendly. Highly recommended, especially during the week when they serve dinner. Most important to me, they have smoking rooms!!!!
from Louisville, Kentucky
Submitted on 07-10-2016
Please give Gerberto Diaz, Head of Housekeeping, a huge raise/bonus/thank you. We stayed there and my daughter lost her kitty-blanket (the one they are totally attached to). It got caught up in the sheets when the beds were changed and Gerberto went out of his way to track it down from the laundry room. He is the BEST. We had an awesome stay in every way. The staff are wonderfully attentive. The room was clean and the breakfast food was great. Highly recommend!
from New Orleans, Louisiana
Submitted on 09-10-2016
Due to many Hilton properties being sold out during my travel dates, I was forced to pick this property for a nights stay while traveling on business from Crystal Lake, Illinois. I checked in virtually but then needed to call because I was a little confused where my room would be based on the layout of the property. So first I would like to say that the property has 3 separate buildings that are really not convenient for travelers. I was told I did pick the closest building to the reservation ce... Read more
from New York City, New York
Submitted on 12-10-2016
Homewood Suites in Schaumburg was in need of an urgent upgrade at the time of my stay. .I was in Chicago for the 39th running of the city's marathon. But for the distance from the main event it was a pleasant experience. I however look forward to using Homewood Suites as my home away from home whenever I undertake my international travels.
from Tucson, Arizona
Submitted on 14-10-2016
We always choose Homewood Suites by Hilton whenever possible. The accommodations are roomy, clean, with friendly staff. We enjoy the feel of the rooms, the complimentary breakfasts and evening socials. The staff was helpful, friendly, and did a great job. Wherever we travel our first choice is always Homewood Suites. We highly recommend this chain for reasonable rates, cleanliness, and appealing décor.
from Inkster, United States
Submitted on 16-10-2016
We have stayed here at Homewood Suites for a number of years. We come every year and the staff is professional. The rooms are always clean. If there is something that is not correct, it gets taken care of ASAP. Breakfast is always nice. And the staff that serves breakfast goes above and beyond. My family and I always thank the staff for working so hard to accomodate all the guests that seem to eat at the same time. Even if it is close to closing up the breakfast they are accomodating. Amy was v... Read more
from Metro Minneapolis-Saint Paul, Minnesota
Submitted on 24-10-2016
We were very pleased with the staff. They were very friendly and accomodating, especially during check in and while enjoying the complimentary food and beverages. I had three little children with me and they were always excited to see the kids, never made me feel like they were a nuisance - quite the opposite
from New York City, New York
Submitted on 28-10-2016
I was somewhat nervous about staying here after reading some reviews. I am very very picky about hotels and cleanliness! But I can say this place was spotless and has been very well maintained. Yes it is a little worn but again very clean! Next is the awesome staff and food! Traveling every week gets old and so does the hotel breakfast, but they managed to really put a twist on breakfast every morning and it was great tasting!! Dinner was also a surprise, great selection and helpful staff there... Read more
from LUCKNOW
Submitted on 28-10-2016
Very well maintained and nice place to stay. Staff is courteous and helpful. This itself makes your stay enjoyable . The breakfast spread is good and tasty. They also offered free light dinner with wine in the evening which was also very good.
from Decatur, Illinois
Submitted on 31-10-2016
Friendly staff, everyone greeted me and my spouse upon contact. The complementary breakfast was tasty and offered excellent choices. And the bed! It was the most comfortable bed We have slept in at a hotel.
from
Submitted on 31-10-2016
For the price I was charged, I got a lot. I think it was around $94 on a Saturday night. I got a king size bed, stove, refrigerator, dishwasher, pots, pans, silverware, glasses. It's not very sound proof, but it was not too loud and was quiet enough to get some sleep. It was clean and the breakfest was decent. All in all, I would stay here again for that price.
from Orlando, Florida
Submitted on 02-11-2016
We stayed at the Homewood Suites because it was so convenient to our families and shopping and restaurants!! We were there for almost 2 weeks and without hesitation we will be back next time we visit the breakfast was great the room was excellent and above all the staff was awesome!! Especially a front desk employee by the name of Amy, she always went out of her way to take care of you and make you feel at home!!!
from Milwaukee, Wisconsin
Submitted on 08-11-2016
I stayed at this property with my boyfriend and two friends. We requested an extra blanket for the pull out since we were unable to get a room with two double beds. There should have been a blanket already in the room for the pull out but there was not. When I called the front desk I was told "We don't have any blankets. The hotel is sold out this weekend. I asked him what are we to do because we have four people and one blanket. His reply was "I don't know what to tell you". That is not helpful... Read more
from New Lenox, Illinois
Submitted on 08-11-2016
No rooms are connected to the lobby and dinning area. You must walk outside after you check in to get to your room. Rooms are clean and well maintain as you would expect from a Hilton, but the bathroom is very small and almost no counter space for your bathroom travel necessaries.
from NASHVILLE, United States
Submitted on 10-11-2016
An excellent place to stay. The location is ideal for shopping, restaurants, drug stores and anything thing you might need. The hotel is so clean and quiet . The staff is extremely helpful and courteous, the breakfast and social hours are great. I rate this as a five star hotel.
from Cedar Falls, Iowa
Submitted on 12-11-2016
Best experience I've ever had with a hotel, ever! Staff was over the top kind and welcoming. Price was extremely reasonable! Would definitely return and recommend to my friend and family! Great experience.
from Mackinaw, Illinois
Submitted on 13-11-2016
First time at a homewood suites. I really liked the layout of the suite. Nice small apartment. Nice & clean. Breakfast was the normal hilton hot breakfast however they did have real (glass) coffee cups & real silverware. I was disappointed in their coffee though it was not hot ... Luke warm at best.
from Country Club Hills, Illinois
Submitted on 16-11-2016
Had a great girls getaway, accommodations were great! Beautiful location and staff was willing to change room locations so that we were closer together. Breakfast was very tasty and the staff was awesome.
from Northbrook, Illinois
Submitted on 20-11-2016
We had a one bedroom suite. The room was not very clean. We tried to open the sofa bed and it was broken. This was around 8:30pm. They offered another room. When I went to go check it, it smelled so bad of smoke. We stayed in the original room. The staff was fair, not very helpful. The breakfast buffet had cold coffee and the food was just "ok". I would not recommend this hotel
from Atlanta, Georgia
Submitted on 21-11-2016
The stay at the hotel was GREAT. The staff was attentive and friendly. I enjoyed the room bcz of the suite style because I had leftover food and the fridge was good for storage. ONLY down fall is that I left my prescription glasses & they (housekeeping) throw them out after 2 days. I contacted the hotel the same day I left them but no help because housekeeping was only open 9-5pm & when I finally spoke to someone.. About a day or so later.. sadly they (glasses) were gone. I feel they should hold... Read more
from Melrose Park, United States
Submitted on 22-11-2016
I will be back for sure! I always like to come to this specific hotel. I just wish we did not have to go to the lobby and get the ice. However, everything else and all of the other amenities were great!
from Ormond Beach, Florida
Submitted on 23-11-2016
The room were very nice. If staying a few days would be great to have a full kitchen. Hotel was clean & everyone was pleasant . Complimentary breakfast was better than some other hotel I have stayed in.
from Miami Fl, United States
Submitted on 26-11-2016
This is my second stay and was better than first one, the front desk person was polite and thanks-full for be a Hilton Member ( that means they appreciated we spend money and stay with the brand some doesn't do ) However i recommended specially if you're traveling with family or business group for two or more days , have a full kitchen with Refrigerator and all Flatware ,quite and rooms are spacious and clean
from Ohio
Submitted on 27-11-2016
Stated here before, great place.Although a little long in the tooth, but we'll kept. Staff informed and nice. Room was clean, maid service was good. The rooms are showing age but clean and we'll maintained. TV service is not great, some local channels fussy, and one TV different than other, in reception and channels available? Meals were good and hot, sometimes a problem at other places. Overall recommend you stay here, outside room access plus or minus depended on wheather.
from
Submitted on 28-11-2016
I want to commend Amy Keers for her outstanding work and professional attitude during my stay at Homewood suites. Her positive attitude and dedication is appreciated. She went out her way to accommodate me with a suitable room during my stay. I thank her for not giving up in trying to find a room that was satisfactory. She is a positive asset to Homewood Suites and the Hilton chain. Thank you Amy. Donald A. Scott.
from
Submitted on 30-11-2016
This is the 5th time I have stayed in this hotel in the last 3 years. My daughter is an Irish Dancer, and the Mid-America regional competitions, in Minneapolis in 2014/15 and in Schaumberg in 2016, made this a convenient place to stay. It is a nice, but older, hotel and while the people are friendly and accommodating, the rooms themselves fall a wee bit short of the usual Homewood Suites experience. Most Homewood Suites have a full kitchen. This one has a stovetop and a microwave. The fridg... Read more
from
Submitted on 03-12-2016
Good place to stay. We stayed 2 nights. Will return soon. It was easy for us to get there. It was nice that breakfast was included. It was everything they said there was. We stayed in the room that has a door between the sitting area and the bed. Very handy since there was a total of four of us.
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