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Hilton Garden Inn Schaumburg

Chicago OHare, IL, US (ORD)

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Hilton Garden Inn Schaumburg
1191 Woodfield Road, Schaumburg, IL US 60173

Discover the floors of wonderful finds at the nearby IKEA, shop at Woodfield Mall, one of the largest malls in America, or go back in history with a dinner and show at Medieval Times.Bright, clean and well designed, our Schaumburg hotel offers everything you expect in a Hilton property, including superior service. Our Schaumburg hotel guest rooms and suites feature complimentary Internet Access, a mini-refrigerator, and a microwave. We invite you to enjoy breakfast at The Great American Grill®, and make use of our indoor pool/whirlpool and fitness center. For a great hotel, our Hilton Garden Inn Schaumburg is it.*****Everything. Right where you need it.*****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 627 reviews
Submitted on 22-05-2016
I been a while since I last stayed at this location however, I was no disappointed at the renovations that has happened in my absence. The hotel has a very modern design which is very inviting. I had a double bed with the Serta beds and the room was decorated very nicely. The bathroom had modern fixtures and the water pressure was good and the water got hot very fast. The hotel has a restaurant but is very close to Woodfield Mall and plenty of restaurants. The front desk staff were very friendly... Read more
from Katy, Texas
Submitted on 23-05-2016
Clean rooms, friendly staff, fun bar and good food. Breakfast omelets delicious. Check in was fast, staff acknowledged my HHonors status. Room was comfortable, TV reception clean, Internet connection fast.
from St. Louis, United States
Submitted on 23-05-2016
Nice Staff and beautiful hotel. Rooms are really nice!! Bed was comfortable. The lady at front desk was really nice and even commented on my jewelry. Hotel was definitely living up to Hilton standards.
from Ottertail, United States
Submitted on 24-05-2016
The facility and location are excellent and we were very impressed. We would definately stay there again when going through Illinois. Highly reccommend this Hotel. We were only passing through and did not have time to enjoy all the amenities.
from Carmel, Indiana
Submitted on 25-05-2016
This was a beautiful hotel; however, I stay at Hilton Garden Inns on a regular basis and this is the most I've ever paid. I will look for a less expensive Hilton in the area for my next trip to Schaumburg.
from Schaumburg, United States
Submitted on 01-06-2016
We stayed at this hotel for a baseball tournament with several kids and adults. Our rate included breakfast. In the vast majority of hotels in the USA, hotels offer a full, hot/cold items breakfast arrangement. Our "included" breakfast at this hotel was scrambled eggs, pastries, and hot/cold beverage. If we wanted the "real" breakfast, we needed to pay $12.95 for the full breakfast. Very disappointed this was not shared when I booked our team. The hotel was clean and comfortable.
from San Diego, California
Submitted on 15-06-2016
Stayed here overnight on a road trip. The location is very convenient and the rooms are nice, clean, and comfortable as expected. Plenty of parking spaces and the area feels safe. I highly recommend this location.
Submitted on 15-06-2016
We really enjoyed our stay at this hotel! Location was wonderful for shopping/dining over the weekend. The front desk attendant, I believe her name was Maggie, was amazing and went out of her way to make sure we were happy with our room.
from Kentucky
Submitted on 16-06-2016
Gorgeous Property, just off the Interstate in Schaumburg. Conveniently located in the middle of a number of restaurants, Shopping, and even a little bit of Suburban nightlife. Spacious Room and bathroom provided for a comfortable stay.
Submitted on 18-06-2016
I had read the online recommendations of the hotel and decided to try it. Since my reasons for taking this trip were in the area it was a good location. Only encountered two problems which I reported to the front desk upon getting ready to check out--a chirping noise was heard (about once a minute) on my first night at the hotel. Assume it was a smoke detector battery or similar issue--but it must have been corrected since I did not hear it on the second night. The other issue--the opposite ... Read more
from Home
Submitted on 20-06-2016
Stayed at this property for two nights in early June. Staff was very courteous. Although we saw mainly business travelers, the staff made me and my family feel quite welcome. The pool area was very nice. Good breakfast that I had purchased as an upgrade when I booked the room. The hotel is located near other hotels and large shopping area so there is plenty of things to do nearby.
from Westfield, United States
Submitted on 22-06-2016
Excellent hotel while traveling in Chicago area. Location was key for us, shopping, Medieval Times, Drove to Chicago for the Wendella's architecture tour, Shopping Michigan Ave., Navy Pier. Brunch at Yolks on E. Grand Ave. Great day in Chicago. Hilton Garden Inn is clearly at the top of our list of go to hotels for location, comfort, service. Highly recommend.
from Stillwater, Minnesota
Submitted on 25-06-2016
The common space is nice but the rooms are cheaply upgraded. I'd look for other Hiltons for $150 or other properties. The beds are very uncomfortable and the location is not as prime as I thought. You also need to pay for breakfast so that's not a huge value.
from Cedar Falls, Iowa
Submitted on 26-06-2016
Left my iPhone charger in room. Called same day checked out and no one had seen it. I know I left it in the room. Cost me $40 to replace!!!! Would not want to stay in a dishonest place again! Room was ok, bed not comfy even though adjustable. Rest of stay was ok but totally colored by missing charger.
Submitted on 26-06-2016
Great location for all the places we visited in the area. Hotel was very clean and the staff were friendly. No free breakfast, but did have a breakfast bar made reasonable with kids under 10 eat free.
from Carmel, United States
Submitted on 26-06-2016
A great alternative to staying in Chicago. Great location, easy to get to, safe, near great shopping and restaurants at 1/3 the cost. A Top Golf course is nearby and is a great family activity, day or night. Highly recommend. We will stay here again on our next trip to Chicago.
from Onalaska WI
Submitted on 28-06-2016
The location of the hotel was appealing; very close to shopping, dining and the interstate. The room was clean and nice appointed. Microwave and frig a bonus. Beds were comfortable. Bathroom was roomy. We sat out on the patio two evenings and enjoyed the sunset. The only complaint was no one was maintaining the patio so glasses and cigarette butts were strewn about. We did try to eat dinner at the restaurant, but that was NOT good and do not recommend it. We were very tired from travelin... Read more
from Chicago, Illinois
Submitted on 07-07-2016
Stayed here overnight because we did not want to drive back to the city after seeing a show nearby. Great hotel. I suggest getting the Hilton Honors App to select your room and check in the day before. Bed was comfy and its close to lots of restaurants and bars. It was the holiday but the hotel was quiet and peaceful. I would stay again!
from San Jose
Submitted on 08-07-2016
I always stay at the hotel when we come to Chicago area. The clerk is always friendly. The room is also clean and I can have a good sleep always. I also utilize the fitness center and the faculty is good.
from Sylvania, Ohio
Submitted on 08-07-2016
Basically excellent hotel. Only problem I came across was that there was no explanation or instruction on how to adjust firmness of the bed upon our check in. We had very uncomfortable sleeping experience since our bed was not adjusted to our desired level and we had no idea how to handle it that night.
from Elkhart
Submitted on 10-07-2016
Hotel was very clean! Great updates. Reason for only 4 stars is no complementary breakfast, pool a little small (but still great), bed a little firm for me, but not a deal beaker. I would stay here again and again!! Location in business area, still very close to everything! Great for weekend stay. Quiet.
from Chicago, Illinois
Submitted on 11-07-2016
The hotel is very nice and the staff is very friendly and helpful. The hotel is small but have everything you need. The room was nice and clean. The bathroom is a little small but had a walk-in shower which was nice. I liked that you can open the window some where you can get a nice breeze at night. The hotel is close to everything (5 min drive to the mall, dining and expressway). They are building a new hotel right next door but you could not hear any of the work being done. The only downside ... Read more
from Westchester, Illinois
Submitted on 13-07-2016
Great experience!! Very friendly and helpful staff!! This is the second year i've stayed at this facility and have been extremely pleased every time!! Would definitely recommend this hotel to others !
from Green Bay, Wisconsin
Submitted on 13-07-2016
This hotel is a typical Hilton Garden Inn - with great location and made to order breakfast. The room was clean and the staff extremely nice and aiming to please. Free parking and great Schaumburg location near freeways, restaurants and shopping.
from Carpentersville, United States
Submitted on 15-07-2016
Lame Location, Makes you pay for breakfast. Nothing special here. Not even a happy hour. Fancy things up as much as you want, but they will make you pay for every bit of nothing that you get. Every other place in this area will give you all of your amenities, and appreciate you. This place seems to think they are extremely special for giving you a room in the middle of nowhere, and that is all a hotel is entitled to do. A top chain should not be so outkasted by the rest.
from Grand Rapids, Michigan
Submitted on 20-07-2016
The hotel room was very nice and clean. The beds were super comfortable. However I do think with the price of the hotel a continental breakfast should have been included. If you wanted breakfast it cost $13 and up.
from Tempe, United States
Submitted on 21-07-2016
This location is much improved. Have stayed here many times. Recently redecorated. Friendly staff. Convenient location to airport,highways, shopping, restaurants. Breakfast staff is efficient, friendly.Great amenities. Quiet location.
from Blossvale, New York
Submitted on 24-07-2016
I have stayed in other Hilton Garden Inn, and they always meet my expectation. Welcoming lobby, efficient front desk staff, cool rooms especially on a hot humid day, guest laundry room has multiple washers and dryers, and located near Woodfield mall and in a quiet area. People may have commented about disliking the memory foam top mattress, but in our experience, it was good and not as bad. The best part is it does Military rate and have an awesome weekend rate. You can't beat that. We didn't ca... Read more
from Sedona, United States
Submitted on 24-07-2016
I will recommend this place for anybody, and the reason is because it was excellent service, nice and clean, and it felt like home with clean sheets and a very friendly staff! I just want to say thank you to everybody for the great hospitality. We will be back.
Submitted on 25-07-2016
This particular hotel was pleasurable for me. As soon as I walked in there was cucumber water greeting the guests. The lady at the front desk was so helpful and said "it's my pleasure." It was refreshing to have such great customer service in an economy that struggles with it. The room was absolutely breathtaking. The beds were somewhat uncomfortable but the pillows were light and fluffy. There was a kerig coffee pot in our room too! All in all, I had a wonderful stay and would highly recommend ... Read more
from Saint Louis, Missouri
Submitted on 25-07-2016
Stayed here with 2 teenagers for a lacrosse tournament. Very close to interstate and in a good area. Room was very clean, beds were as comfortable as home! The staff was very friendly and courteous. I would definitely recommend staying here--beds are queen size--hard to find in the area for a decent price!
from Peoria, Illinois
Submitted on 26-07-2016
This is a return visit to this hotel for us. We always choose a room with the very firm adjustable king bed and walk-in shower stall. The new bluish gray color decor renovation for the room seems nice and calming. The light bulbs for the room could be a little brighter to offset the darker tone. The adjustable firmness king bed needs some inspection or maintenance. Our king bed might be showing some signs of wear with a slight dip on one side. We did not buy the breakfast package for this ... Read more
from Hoffman Estates, Illinois
Submitted on 27-07-2016
Stayed over the weekend for an impromptu trip. 2nd stay in this hotel. We will be coming back again for sure. We were greeted warmly every time we came back from our daily jaunts. It was a relaxing stay.
from Milwaukee, Wisconsin
Submitted on 27-07-2016
Best hotel experience I've ever experienced! Hotel staff was amazing, food wasn't bad at all and the hotel is beautiful! Spacious rooms and bathrooms. Refrigerator and microwave in all rooms. Loved it!
from Urbana, Illinois
Submitted on 28-07-2016
We stayed at the Hilton Garden Inn because we have stayed at HGI's in the past. A bit dissatisfied with this one. The beds were uncomfortable and even though we had 4 people in our room the only gave us 3 towel sets each day, had to ask for additional ones each day. Great location,close to Woodfield Mall. We did have a very nice lady who worked the front desk. Because of her and her helpfulness I gave the rating I did.
Submitted on 28-07-2016
hotel is close to medival times, Beonca J. front desk clerk was a gem..she went out of her way to make stay great!! breakfast was very good, rooms clean and beds are nice, taget only a block away if you forget something, pool alittle small for hotel size
from Black Jack, United States
Submitted on 28-07-2016
One of the best experiences we have ever had in a hotel. Clean updated room, professional friendly staff and prompt attention to any of our needs. We travel to different parts of the country for bowling tournaments family reunions, vacations and other activities. This was a "get-away" weekend for us , and the hotel help make it a memorable onel
from Venice, FL, United States
Submitted on 29-07-2016
I strongly recommend due to fabulous staff headed up by Magdalena, great location in Schaumburg, very close to great dining, shopping at Woodfield Mall and access to O'Hare and Midway airports. For these reasons, you cannot go wrong!
from Seaside, CA, United States
Submitted on 04-08-2016
The staff at this hotel were always friendly and helpful. Rate them a 10 - member went above and beyond in their service and always with a smile. The lobby is awesome, spacious and welcoming. Close to the mall and walking distance to Target and restaurants. If holding business there, be aware they do not serve lunch, but there are places that deliver.
from Oviedo, United States
Submitted on 06-08-2016
This was a very nice hotel...always clean but the customer service was excellent! Maggie and Bianca was amazing in helping find transportation and giving recommendations for dining. It would be perfect if this hotel provided a shuttle to the local mall and near by restaurants. Too far to walk to these areas.
from Green Bay, Wisconsin
Submitted on 07-08-2016
We stayed here for a quick over night shopping trip. Wonderful hotel! Hotel staff was extremely friendly. Entire hotel recently renovated --- CLEAN and current! Room was spacious and had everything needed. Beds adjustable for firmness and very comfortable. We would gladly stay again.
from Ramsey, Minnesota
Submitted on 10-08-2016
We chose this hotel because we wanted to stay close to our first stop on our weekend get away, Medieval Times. This hotel is very nice. The rooms are clean, the beds are extraordinarily comfortable (I usually wake up with a back ache from hotel beds, but not this one), and the staff is very friendly and helpful. It is located by a mall and many restaurants, and it is fairly easy to find with a gps. The only things two things I did not like we're the price (it's more than I usually pay for a hote... Read more
from Greenfield, Indiana
Submitted on 13-08-2016
The hotel was good and usual. Staff was great even in the middle of the night after my child puked all over one bed. Fresh linens in a snap. The pool and hot tub were also good and provided some relaxation a after a long drive. The standout was Victor at breakfast. He did a great job serving, taking orders, running them, etc.--all with a smile and good attitude.
from Grand Rapids, Michigan
Submitted on 14-08-2016
Second time I've stayed here although its been several years since my first stay. My room was clean and comfortable. Hotel is close to many shopping opportunities. I checked the bed and furniture closely for insects and found none. My room was on the top floor in the back, which provided a nice area view. Construction behind this hotel is nearly completed so noise wasn't an issue.
from Charlotte, North Carolina
Submitted on 16-08-2016
This is one of those reviews where you have to compliment the staff first and foremost. Friendly and helpful throughout! The rooms are nice, the ADA compliant rooms are very very good (size, walk areas, bathroom aids, etc) if you need that, and the amenities are nice. Everyone in my group of 8 wants to book here for the next trip with no equivocation. Great stay!
from Honolulu
Submitted on 29-08-2016
We stayed here to be close to relatives who lived in the neighboring suburb, and we couldn't't have found a better place to be. Close enough, and to the airport, too. Rooms, staff, and meals were all terrific, especially after a long day of travel and visiting.
from Texas
Submitted on 30-08-2016
Stayed at this Garden Inn location mid-July 2016 while in town for a relative's wedding. While not the most vacation-friendly location relative to Chicago (with the exception of Legoland-goers), it served us quite well as it was just down the street from our event. Hilton does a very good job of managing their brand and this Garden Inn is no exception, rooms were clean and adequately appointed, staff was friendly and helpful, and most commonly-needed amenities were abundant and free (e.g., Keuri... Read more
from Dallas, TX
Submitted on 05-09-2016
I don't usually take the time to write reviews but I was very impressed with this hotel. The rate for a weekend stay was attractive, the facility was welcoming and the bed/room was comfortable. We received an unpleasant surprise when I read an email thanking me for staying after our first night. Problem was, we made a reservation for two nights, we had already left our room for the morning and there were no vacancies for the second night. Making a long story short, reservations made a mistak... Read more
from Ottawa, Illinois
Submitted on 08-09-2016
Great family stop, nearby Legoland and more! Very friendly and helpful staff in the lobby. The front desk was very fast to get us checked in, staff even gave our daughter a free candy from the shop. Great refreshments in the lobby too!
from Schofield, Wisconsin
Submitted on 08-09-2016
This is one of the single most amazing hotels I've ever stayed at. The rooms were great and comfortable. The bathroom had a great lay out. Included fridge and Microwave as well as in room Keurig. The staff is beyond amazing. Seriously. Stay here it's worth the extra cost. You truly get what you pay for!
from Algonquin, Illinois
Submitted on 11-09-2016
Stayed for a local hotel getaway. Not a great HGI experience. We typically look for HGI while on driving trips as the experience is typically fairly consistent and better than other chains at similar price points. This stay was not consistent with other HGI's that we have stayed in. The Hotel design is fine. The employees were pleasant. Two issues with the stay. The main issue was the beds were among the worst beds ever in any hotel. They were noisy, uncomfortable and worn out (pit in the midd... Read more
from Lake Orion, Michigan
Submitted on 11-09-2016
Hotel is easy to get to, very convinent location Rooms are clean great staff. Pool and hot tub are nice and clean. Good gym. Close to major highways, shopping, resteraunts, and entertainment. I would defiantly stay here again.
Submitted on 11-09-2016
This newly updated hotel was very conveniently located near a wedding that I recently attended. New everything was very apparent including the guest rooms. The staff made every effort to make sure that our stay included everything that we required. The free hot coffee in the morning was superb! The price was more than reasonable considering the surroundings.
from Houston, Texas
Submitted on 13-09-2016
This was our first time at the Hilton Garden Inn, Schaumburg, IL. Upon arrival check-in was prompt and courteous. The room was large, inviting, spotless and very comfortable. Very quiet as well to get a great night's sleep. We didn't get to experience much else as this was a quick overnight before driving to central Illinois.
Submitted on 12-09-2016
Me and my wife had a wonderful stay at this hotel. Great location and prices. Very close to the Woodfield mall area. Spacious rooms with in-room refrigerator and microwave that definitely came in handy. Welcoming and helpful staff. Great service. Would definitely recommend this hotel. Thank you.
from Florida
Submitted on 17-09-2016
I had a very comfortable room. Large and well furnished with a king size bed, this room was very comfortable. Mini fridge and Kurig coffee maker as well as a microwave, are all in the room. A very nice large (rectangular) stand up shower stall (no tub) with good water pressure. A small indoor pool as well as a nice workout/fitness room. Overall a good stay and priced well through Priceline. Only comment that's less than positive was the reception staff whose English was poor and hard to underst... Read more
from Sterling Heights, Michigan, United States
Submitted on 19-09-2016
Comfortable and nice. Very friendly and helpful staff. Rooms are clean although pillows are a bit old. It has no complimentary breakfast which for the price of this hotel I find sad. They want to charge another $13.00 for breakfast. Not sure I would stay again.
from Minnesota City, Minnesota
Submitted on 20-09-2016
Everything was perfect, from check-in through checkout. All the staff were professional, helpful, and considerate. Our room was very comfortable and was kept immaculate throughout our stay. We would highly recommend Hilton Garden Inn in Schaumburg.
from Miami Fl, United States
Submitted on 23-09-2016
Is ok to stay vs Others ,if you are Hilton Honor Member and you stay at another Hiltons you will feel the different However I'm not excited any more about Hilton , Staff Amazing , place is clean ,Room clean,Shower was clog , Breakfast is ok but too way expense ,
from Melbourne, Australia
Submitted on 25-09-2016
I had stay at this hotel a few times in the past, like the very good service, the renovations of the recent years. We arrived at the hotel just after midnight to check in for 2 rooms. Check in was quick and easy, we got our rooms, uploaded our bags before parking our car. The Car Park was nearly full, but we found a good spot in the back of the hotel, actually nearer the elevators than coming from the front. The back is opposite the new Home2Suite being constructed. Our rooms were on the 5th... Read more
from Flower Mound, Texas
Submitted on 26-09-2016
Simple hotel in a good location. Close to many offices and the mall. Quick and easy access to restaurants near by. The drive to and from ORD airport is convenient (25-35 minutes) Cookie and drinks in the evening are good for a quick snack. Hotel amenities are rather limited.
from Philadelphia, Pennsylvania
Submitted on 27-09-2016
Took a trip with my girlfriend to show her Chicago and the suburbs where I had lived and worked after college. We had a great time as the hotel experience was quite nice with a nice shower, comfortable bed and very clean room. I would recomend this hotel and the different shopping and food options in the area.
Submitted on 02-10-2016
We wanted a hotel close to Woodfield mall and Ikea for a girls shopping weekend. This hotel was close to everything, clean and welcoming and not overpriced. We took advantage of the morning breakfast which was delicious. Mattresses were firm, but had an adjustable feature.
from Spartanburg, SC, United States
Submitted on 05-10-2016
Very nice facility, extremely friendly, helpful, and attentive staff. Welcome bars are delicious, almost worth a stay in and of themselves. Nice room and comfy bed. Only drawback is lack of a shuttle. With many other hotels in the area having a shuttle, lack of one hear was a surprise, especially for an area that has so much business travel to local offices.
from Canton of Zurich, Switzerland
Submitted on 08-10-2016
Great speedy check-in, all details already known, as fast as get the key! Stay impeccable, wifi top quality - can stream videos. Facilities good with nice wide parking place. Area surrounded with many restaurants easily accessible either walking or by car.
from Houston, Texas
Submitted on 11-10-2016
This is a nice place with a super comfy bed. Like most places there are "PROS" and "CONS". So for PROS: Location is great. Price was terrific and the cleaning lady on the 6th floor was super helpful. CONS: Our room must have been over the kitchen because during dinner our room was filled with "smells". The staff was nice but not "real" nice, we expected more. Upon arrival our white bed comforter had a bit too much long black hair left behind, the daily cookies that were made tasted terribl... Read more
from Schaumburg, United States
Submitted on 13-10-2016
Great stay, good staff, had an issue with TV and they took care if it immediately. Everything was clean, appearance was nice. Very close to many things (mall, eating, etc.) Recommend this hotel to anyone.
from Greenville, United States
Submitted on 21-10-2016
A nice and friendly place to stay. Unfortunately any outside WiFi devices are blocked or otherwise rendered useless by some HHilton driven internet access protocol. The staff are very supportive and professional, the property sits alongside a nice jogging property, and it's close to several good restaurants.
Submitted on 22-10-2016
Front desk excellent service. Excellent breakfast!!! Rooms were very clean!! Bed comfortable!! I was asked for the reason for my visit and it was for my honeymoon and they gave us free breakfast. Highly recommended.
from Chicago, Illinois
Submitted on 23-10-2016
I'm a very critical and picky traveller. I loved this place. We only stayed for a night. It was clean, good service, decent rooms, good breakfast, etc. Pool was warm but salty (not sure why). Great benefit to have gym overseeing pool to watch and enjoy with family while getting a quick workout.