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Holiday Inn Express Hotel & Suites Chicago O'Hare

Chicago OHare, IL, US (ORD)

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Based on 545 reviews
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Room & Rates
Meeting Facility

Junior Suite Non-Smoking

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Meeting Facility

Standard Non-Smoking

One or two beds with pillowtop mattresses. Complimentary wireless Internet access. Free local calls. Coffee/tea maker. Desk with ergonomic chair. TV with premium channels, pay movies. Shower/tub combination, hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning.
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Meeting Facility

One King Bed Non-Smoking

1 king bed with pillowtop mattress. Complimentary wireless Internet access. Free local calls. Coffee/tea maker. Desk with ergonomic chair. TV with premium channels, pay movies. Shower/tub combination, hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning.
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Meeting Facility

Executive Suite One King Bed Non-Smoking

1 king bed with pillowtop mattress. Complimentary wireless Internet access. Free local calls. Coffee/tea maker, compact refrigerator, microwave. Desk with ergonomic chair. TV with premium channels, pay movies. Shower/tub combination, hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning.
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Two Double Beds Non-Smoking

2 double beds with pillowtop mattresses. Complimentary wireless Internet access. Free local calls. Coffee/tea maker. Desk with ergonomic chair. TV with premium channels, pay movies. Shower/tub combination, hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning.
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Two Queen Beds Non-Smoking

2 queen beds with pillowtop mattresses. Complimentary wireless Internet access. Free local calls. Coffee/tea maker, compact refrigerator, microwave. Desk with ergonomic chair. TV with premium channels, pay movies. Shower/tub combination, hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Nonsmoking.
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One Bed Non-Smoking Accessible

1 king bed with pillowtop mattress. Complimentary wireless Internet access. Free local calls. Coffee/tea maker. Desk with ergonomic chair. TV with premium channels, pay movies. Shower/tub combination, hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Nonsmoking.
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Meeting Facility

Two Beds Non-Smoking Accessible

  • 2 double
Desk. Television with premium satellite channels and pay movies. Complimentary wireless Internet access. Free local calls. Complimentary newspapers. Ensuite bathroom with shower/tub combination. Hair dryer. Iron/ironing board. Air conditioning. Non-Smoking.
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Meeting Facility

Bi level One King Bed Non-Smoking

1 king bed with pillowtop mattress. Two-level suite. Complimentary wireless Internet access. Free local calls. Coffee/tea maker, compact refrigerator, microwave. Desk with ergonomic chair. TV with premium channels, pay movies. Shower/tub combination, hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Nonsmoking.
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STANDARD ROOM

KNG LEISURE NONSMOKE

ONE BED OTHER NONSMOKE

2 DBL BEDS NONSMOKE

2 BED OTHER NONSMOKE

TWO QUEEN BEDS NONSMOKE

EXECUTIVE SUITE NONSMOKE

SUITE FEATURE NONSMOKE

KING SUITE NONSMOKE

Holiday Inn Express Hotel & Suites Chicago O'Hare
6600 Mannheim Rd, Rosemont, IL US 60018

Hotel Features.
Recreational amenities include an indoor pool, a children's pool, and a fitness facility. This 3-star property has a business center and offers limo/town car service and business services. Complimentary wireless Internet access is available in public areas. This Rosemont property has 929 square meters of event space consisting of conference/meeting rooms. Room service is available during limited hours. The hotel serves a complimentary buffet breakfast. The property has a roundtrip airport shuttle, which is complimentary. Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities.

Guestrooms.
274 air-conditioned guestrooms at Holiday Inn Express Hotel & Suites Chicago O'Hare feature coffee/tea makers and complimentary newspapers. Bathrooms feature shower/tub combinations and hair dryers. Wireless Internet access is complimentary. In addition to desks, guestrooms offer free local calls (restrictions may apply). Televisions have premium satellite channels and pay movies. Rooms also include windows that open and irons/ironing boards. Housekeeping is available daily.

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Notifications and Fees:

 

 

 

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 14 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 545 reviews
from Urbana, Illinois
Submitted on 01-05-2016
We stayed here for 1 night before leaving on vacation. It was a very comfortable stay, they upgraded us to a suite since we are platinum and treated us very well. We left before breakfast since we had an early flight but, they had muffins, fruit, orange juice and coffee to take with you. That was a plus for us. The shuttle drivers were very courteous and took us to the airport and back very quickly. The owners of this property sound like they do a very good job of taking care of the prope... Read more
from Illinois
Submitted on 17-05-2016
Wonderful staff, great cookies and accommodating service! Willing to drive you within 5 miles of hotel for free, made free luggage tags with business cards, had a great continental breakfast that was good for any taste!!
from Lafayette, United States
Submitted on 21-05-2016
Not a bad hotel but it needs a full refresh.... Stayed two nights and it just needs work. The good..... The staff at the front desk and the cleaning staff were very, very friendly and helpful. No complaints at all there. The breakfast was OK but stuff ran out quickly and the pancake machine was having issues..... Staff there wasn't overly effective but weren't standing around either. The exterior is pretty dated and needs an upgrade and the windows seem cloudy and need replaced in the room.... Read more
from Salt Lake City, Utah
Submitted on 24-05-2016
We had to leave at 4 am to catch a flight but the beds were good. Spent a few minutes at the pool. The kids fountain didn't work but it was OK cause we didn't have any little kids. I thought it was a hot tub. Ha silly me! Very close to the car rental returns and airport. Nice area in the lobby to print off boarding passes.
from Gouda, The Netherlands
Submitted on 25-05-2016
Stayed at the Rosemont HI O'Hare with my family twice, after arrival in the US and the day before departure. Very convenient hotel, large room, and friendly service from front desk and at breakfast. Breakfast was as expected, with pancakes for the kids too. So value for money. As an IHG member I like the HI Express formula and this hotel met the expectations.
from Lac du Flambeau, Wisconsin
Submitted on 30-05-2016
The room was clean and the bed comfortable. The breakfast is consists copious and good in a very pleasant and spacious room. The bathroom, however, is ridiculously low sink, counter and commode. I am 5'1 and the vanity was to the height of my leg. Tough to bend over to rinse your mouth or splash water in your face. I mentioned it to the desk clerk and she said that many customers complained. So, if you are tall, beware.
from Lincoln, Nebraska
Submitted on 05-06-2016
My family of four stayed here as part of a room block for a sports tournament. Check-in: we arrived around 2:30 and they had a room for us. Parking was free. I asked for four keys and they gave me two. Lobby was nice. Room: rundown with poor electrical and small, worn (double) beds. The wallpaper was bubbling and coming apart. The electrical plugs were worn out so we had to mess with charging cables to get them to stay connected. The small counter space in the bathroom included a Keurig c... Read more
from Chicago, Illinois
Submitted on 06-06-2016
Arrived on a Sunday night at 8:00PM, check-in nice and quick. We registered here for convenience to OHara Airport. Room was not overly clean, I picked up trash on floor. Bathroom is tiny and again worn and a little dirty. Bed okay, but 1 sheet had a stain on it....Shower barely gave water spray, floor bottom stained, walls show mold. Breakfast was to be suppose to serve until 9:30; at 8:30...1/2 empty, broken machines, no coffee, water instead of juice coming out, kids touching what food wa... Read more
from Austin, Texas
Submitted on 12-06-2016
free shuttle to airport especially for those on a wheelchair.. great hot breakfast. helpful staff.. room and bed comfortable. no complaints. will definetely stay in this hotel on our next stop. saved us time with car rental return
from
Submitted on 13-06-2016
The hotel is realy near to the Airport. It was our first destination afte the flight. The room was clean und sunny. We only missed a microwave and a fridge. The staff was very bussy but friendly. We stay again there.
from Livonia, Michigan
Submitted on 15-06-2016
Based on recent stays at other Holiday Inn's, this one needs some TLC. Hotel shower had ceiling paint peeling off, tub did not drain properly, windows needed some serious cleaning, and breakfast food was overdone. Oh, and please stop putting the coffee makers in the bathrooms, that's just disgusting (moved ours out of the bathroom to have more space) and had to clean under the unit. I've had better and nicer stays at Holiday Inn Express'. I probably should have asked for a refund for the roo... Read more
from Cleveland, Ohio
Submitted on 17-06-2016
when we arrived, the desk clerk, Sandra, told us how to get to Wrigley Field from the hotel. Even gave us a map and marked the stops to get off the train to catch the L to Wrigley Field. She was fantastic. Then we had a problem we had reservations for 2 rooms, side by side or across from each other. Family of 6 of us. When this couldn't be done, she apologized and gave us a discount rate on both rooms and extra points on my card. She didn't have to do this but it was well appreciated. She really... Read more
from Salina, Kansas
Submitted on 22-06-2016
We watched this hotel bring built when our grandson was born 10 years ago. He now stay with us when we visit him. He likes this hotel with a nice swimming pool and breakfast. We always enjoy our stay and everyone is nice. We do not think charging $3.00 for a soda that cost $1.00 is a good option. We Aldo do not think the hostesses for breakfast should be rude if we are a few minutes late for 9:30 am breakfast and the we watch them come in and eat all the breakfast leftovers. That is not good cus... Read more
from Green Bay
Submitted on 28-06-2016
We stayed here prior to a morning flight out of O'Hare. The rooms were clean with a fridge and sink. Reliable and friendly shuttle service, and the small shop area of the hotel offered snacks and beverages for breakfast so you can avoid over-priced airport food. The price was just OK, but included the ability to use the parking garage for our vehicle while we were on our trip.
from Calgary, Canada
Submitted on 11-07-2016
My kids and I stayed two overnights here and the front desk staff were very helpful. Took the shuttle to O'hare then got on the blue train to downtown loop area to tour around. It was very easy from this location and there is ample parking. Room was clean, breakfast was good. Would return.
from ohio75
Submitted on 13-07-2016
Checked in on Saturday July 9th to stay the weekend for the Adele concert on Sunday July 10th. When we went to check in, there was a line of about 7 or 8 deep. One man was working his butt off trying to answer the phone, check people in and answer other issues as he was by himself. Someone had not shown up for their shift. He was doing this all with a smile on his face and offered us a cold bottle of water while we were waiting. The room was exactly what we needed and pretty central to ev... Read more
from
Submitted on 21-07-2016
Worst room service ! Dirty breakfast room and pool! Worst hotel I have ever been to! Not replacing a shampoo, coffee and cup!!!!! There was no fan in the bathroom! Window was broken and they taped it from the top!!! We were not happy at all! Bad!
from
Submitted on 21-07-2016
I'm just going to get straight to the point. I came this hotel for business I stay here quite often but when I do I learned to stay away from a specific agent Sandra. Every time I come to this hotel I get treated with the same bad attitude as if I'm disturbing her. She's always looking down on her cell phone and I've stood in front of her with out her realizing that I'm waiting to get checked in. It's quite infuriating to not get greeted as a spire elite member and that I always have to tell he... Read more
from Lombard, Illinois
Submitted on 22-07-2016
I attend the ACN weekly meetings at this location! Always greeted by hardworking friendly staff! Our room is just right, always ready upon arrival, temperature setting is just right and ample of parking! This location is also conveniently located near expressways! Great middle point for meeting folks from all directions.
from United States
Submitted on 06-08-2016
Arrived here after a VERY long drive, for a flight from O'Hare the next day. Writing this review during my stay. There was a VERY long line at check in, BUT the desk clerk was busting his butt, all by himself to try and get us all checked in as soon as possible, even with equipment difficulty he did a very nice job! The hotel is very convenient to O'Hare airport, very clean and quiet rooms. They offer pretty good speed free WIFI as well. Hint if you run Microsoft Edge, make sure you use IE inste... Read more
from Palm Beach, Florida
Submitted on 23-08-2016
For the amenities that they offer thy offer, other rooms should be renovated as well. We got there by chance since we missed our connection flight and the airline put us there. Except free breakfast, free parking, gym and pool the hotel has nothing to offer. Poor customer service, old motel like rooms make you not want to touch foot in the place again.
from Washington, DC
Submitted on 23-08-2016
I stayed here just a few hours (less than 4 hrs.) from an exhausting travel day full of delays and re-routing. I can't say that the pricing was excellent for a one night stay but it was in line with what the other hotels nearby O'Hare airport (2 miles or less) were charging on 8/22/16. After spending a night at an airport before, I didn't want to do that again and just wanted a comfortable bed and a shower. The room is nicely appointed but the bathroom can definitely be refreshed e.g., the ba... Read more
from
Submitted on 28-08-2016
I booked this hotel for 6 days, left on the third day. First day they put us in a room with a broken chair, it was an omen... Next day the air conditioner broke down and we had to move to another room at 2:15 am. On top of that we didn't get room service for 2 days. Apparently someone forgot to put in the system that they moved us to another room. Awfull experience, will never stay here again.
from Singapore
Submitted on 31-08-2016
I am a IHG Royal Ambassador/Spire Elite so I spend a great deal of time at IHG hotels. Most are terrific with great service, clean rooms and friendly staff. This hotel had none of those things. I booked two rooms (one paid and one on rewards) and upon check-in (8-11) I was not upgraded nor offered an upgrade and when I asked, the clerk said we upgraded the rewards room (not mine) to a king bed. I was given room 614 and first thing I noticed was the room had been broken into at some past date as ... Read more
from
Submitted on 13-09-2016
Nice place, comfortable beds, breakfast was ok. Recepction staff was friendly and proffesional. Location a bit far from the city center - and huge traffic on the way to downtown. close to the airport.
from
Submitted on 14-09-2016
Good clean hotel and value for your money. Stayed a night. Good service, good breakfast and good pool. Close to Airport and only 20mins drive from downtown. Family enjoyed the stay and will recommend this hotel to other travelers.
from Scottsdale, Arizona
Submitted on 21-09-2016
The hotel is close enough for a quick overnight stay. Shuttle service provided for Domestic. International arrivals have to call beforehand. The rooms are clean, but very cramped. Electrical plugs very loose and difficult to connect a device properly. Restaurants around . A shop inside where one can buy some bare necessities as food. No microwave in my room. but microwave in shop.
from Tel Aviv, Israel
Submitted on 21-09-2016
We arrived in the evening on a flight from Europe, so we preferred to sleep near O'Hare and proceed to Chicago center the next morning. The hotel has shuttle service that runs every half hour on the hour and half hour from the hotel to the airport and approximately at 15 minutes before and after the hour from the various shuttle stops at the airport to the hotel. The room was nice and the bed was comfortable. Breakfast was quite good, with bagels, cinnamon rolls, cereals, hard boiled eggs and fr... Read more
from Platteville, Wisconsin
Submitted on 05-10-2016
While this is a rather expensive hotel for us, it's very nice. The beds and comforters just wrap around you- what you really want after a long plane flight. We fly internationally quite a bit, and this is our go to hotel by O'Hare. BTW, the breakfast is great!
from
Submitted on 05-10-2016
Two-night stay in September. Comfortable beds, very clean (checked with uv light!), about 3 miles from airport. No restaurant inside but free breakfast (we missed, so can't comment). Would stay there again.
from SPRINGFIELD
Submitted on 08-10-2016
Actually I would give this 3.5. A great location but the hotel needs attention. It's in the small things. Bathroom is small, fixtures need attention. Include an extra shampoo & conditioner. Breakfast was adequate, but they ran out of coffee for a time. For the price, this could be better!
from Santa Clarita, Ca, United States
Submitted on 09-10-2016
Rather basic, but clean and sufficient for an overnight stay between flights. Near O'hare airport and probably closest of all hotels there. Good shuttle back and forth. Extremely low sink in my bathroom!
from Indianapolis, Indiana
Submitted on 10-10-2016
Nice room. Nice hotel. Spacious. Clean. Left before free breakfast available. Temperature control difficult. Non working business center. Great parking situation. Stayed one night and left car there for 8 days for $30.
from
Submitted on 10-10-2016
Starting with the unfriendly reception, continuing to the tub that doesn't drain quickly, the clipped toenail and ants found in the bathroom and finishing with the somewhat unclean room and sagging bed, this hotel is unlikely to see us again. On the upside, the television, it's remote and the air conditioner worked... So, not a total bad stay.
from
Submitted on 10-10-2016
Service was ok but not great I wanted to surprise my spouse with red roses and had many of them bought, called the hotel to find out if they have vases availeble for me to use they told me no problem, once I showed up it turns out they don't have any after calling housekeeping for 30 minutes I had to go to close by Store and purchase them, It was no problem but this day I was very much time limited to get everything set for my loved one.
from Milton Keynes, United Kingdom
Submitted on 15-10-2016
I stayed here because options were limited and I had an early flight in the morning. The hotel looks and feels like it's had a hard life, the rooms look worn and the public spares are tired and dirty. At check in the staff were only interested in having a personal conversation. The sleep quality was poor as well, a very soft bed that needs replacing as it had lost much of it's shape and throughout the night the heating/cooling kept waking me up and couldn't be turned off. Part way through the ni... Read more
from
Submitted on 26-10-2016
Clean and nice no smells, free airport shuttle ? real close to airport! We took shuttle to hotel from airport. Stored our bags then shuttle back to airport, and then train into downtown Chicago for the morning ? then free shuttle from airport back to hotel at check in time. Easy!!
from Carbondale, Illinois
Submitted on 26-10-2016
Just needed a place to sleep after the Cubs(yay Cubs!!!) NLDS game. After issues trying to get early check in set up during the week and being told to call on Saturday morning(my husband is an IHG spire elite member...thought early check in was a given, but it's not) we did get it. This hotel is basically next to All State Arena and not far from the Rosemont "hub". The lady at check in was pleasant. There aren't really any restaurant's close, unless you want Mc Donalds. Got back to the roo... Read more
from Harrietta, Michigan
Submitted on 28-10-2016
The good: Great location (close to ORD, and the hotel offers a park and fly option), the rooms are clean and comfortable, and the front desk staff is pleasant. Also, there's a self-serve guest laundry and the hotel's shuttle runs to and from ORD every half-hour. The bad: The place could really use a renovation (it's tired and outdated), and heaters/air conditioners are difficult to control and noisy. No restaurants within walking distance, and delivery choices are limited. The random: Last tim... Read more
from Saint Augustine, Florida
Submitted on 30-10-2016
We visited the hotel and stayed 2 nights, Sep 27-28, 2016. The front desk staff was very helpful in assisting us. The rooms were nice and very comfortable beds. The bathroom does need upgrading. We would definitely stay there on our next visit to Chicago O'Hare Airport.
from Cincinnati, Ohio
Submitted on 02-11-2016
The hotel was decent and included free parking and breakfast. The rooms were a little dated and so was the lobby. You're very close to the airport at this location, but the surrounding area isn't that nice. Not a very walk-able area.
from Simpsonville, South Carolina
Submitted on 05-11-2016
Good location if you need to be at O'Hare, Allstare arena or nearby businesses. Not a walking friendly area, there is Shoeless Joe's bar and grill just in back of the hotel. Other nearby restaurants require transportation. Rooms were spacious, but bathrooms were snug. One week I had a good bed, next week in different room it was a bit saggy. Rooms were clean, workout room was suitable, has an indoor pool but I did not use it. Breakfast is included and much better than the typical for this ... Read more
from London, United Kingdom
Submitted on 13-11-2016
Pretty much what you'd expect from a hotel near an airport (not that near though if getting a cab if shuttle doesn't appear), it's a vast old place that could do with some TLC but staff are fantastic, rooms quiet and spacious and it has all the facilities you could ever need, plus free late check out. Interestingly, the nearest place for food is a gritty Sports Bar next door that does decent food and has about 45 TV screens in for all your sporting needs.
from Covington, OH
Submitted on 26-11-2016
We had an overnight layover in Chicago and opted to stay at the HI Express. As always, the check in was simple and quick. Transport from and back to the airport was included in our stay and much appreciated. Our wait at the airport for the shuttle was less than ten minutes and the driver was courteous. The room was clean and comfortable. We did not use any of the amenities but did glance in the window of the fitness center, which appeared to be clean and had a decent amount of equipment.
from Metamora, Illinois
Submitted on 27-11-2016
We used this hotel to fly out of Ohare. We stayed the night before we were to fly out and took the shuttle to the airport and left our car parked there. The shuttle was also very quick to pick us up once we returned back to Ohare.
from Orlando, Florida
Submitted on 28-11-2016
The staff are excellent and the bed was good but it is worn around the edges. Our room had wallpaper that was loose by the window and needed to be fixed - some minor things like that. The staff was helpful with suggestions are to where to eat and we were happy with the choices and the one we selected.
from Chicago, Illinois
Submitted on 29-11-2016
We had a great stay. We had two rooms booked for the night. It was a Saturday night and we had children with us. We had ordered a pizze and had to go pick up the pizza from the lobby. The girls were teenagers so they were fine by themselves. The next door neighbor said she had to be up at the crack of dawn and couldn't get any sleep because the girls were too loud and threaten to call the police on the girls. I am very happy with the way that the hotel handled the situation. They were very hospi... Read more
from Columbus Oh
Submitted on 01-12-2016
No big complaints. Fine rooms with good heat control. Although no frig or microwave, asked for and got next day. Showers great. The business center is a bit weak. Computer, printer coordination needs updating. Great breakfast with great variety. Coffee good.
from Milwaukee, Wisconsin
Submitted on 03-12-2016
Basic and clean hotel rooms. Our room had a Kurerig coffee maker but no fridge. The pool looked nicer from pictures and there was no hot tub (one thing we really look forward to)- just a smaller kiddie wading pool. This fitness center is pretty nice with a good variety of equipment (resistance bands, elliptical, treadmill, free weights). The breakfast was really good with lots of options! Parking was free and easily accessible. Overall great stay!
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