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Doubletree Hotel Chicago O Hare Airport - Rosemont

Chicago OHare, IL, US (ORD)

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Based on 1111 reviews
Across the street from convention center and near the airport.
Room & Rates
2 Double Beds Non Smoking - Doubletree Hotel Chicago O Hare Airport - Rosemont - 1

2 Double Beds Non Smoking

  • two double beds
  • large desk w/ergonomic chair
  • MP3 docking station
  • flat screen TV w/premium channels
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
  • high speed internet (surcharge)
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1 King Bed Non Smoking - Doubletree Hotel Chicago O Hare Airport - Rosemont - 2

1 King Bed Non Smoking

  • one king bed
  • sitting area w/sofa bed
  • large desk w/ergonomic chair
  • MP3 docking station
  • flat screen TV w/premium channels
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
  • high speed internet (surcharge)
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1 King Cardio Room Non Smoking - Doubletree Hotel Chicago O Hare Airport - Rosemont - 3

1 King Cardio Room Non Smoking

  • one king bed
  • large desk w/ergonomic chair
  • MP3 docking station
  • flat screen TV w/premium channels
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
  • high speed internet (surcharge)
  • Precor AMT (Adaptive Motion Trainer) with specialty flooring, dedicated lighting, mirror and a custom workout bench including hand weights, resistance bands, stretch mat and stability ball
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1 King Yoga Room Non Smoking - Doubletree Hotel Chicago O Hare Airport - Rosemont - 4

1 King Yoga Room Non Smoking

  • one king bed
  • large desk w/ergonomic chair
  • MP3 docking station
  • flat screen TV w/premium channels
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
  • high speed internet (surcharge)
  • a section of specialty flooring, a full length mirror and quality yoga accessories by GAIAM® including Jala mat, cork bricks, stretch strap, foam roller and stability ball
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1 King Corner Room Non Smoking - Doubletree Hotel Chicago O Hare Airport - Rosemont - 5

1 King Corner Room Non Smoking

  • one king bed
  • sitting area w/sofa bed
  • floor-to-ceiling windows
  • large desk w/ergonomic chair
  • MP3 docking station
  • flat screen TV w/premium channels
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
  • high speed internet (surcharge)
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1 King Mobility/Hearing Accessible Tub Non Smoking - Doubletree Hotel Chicago O Hare Airport - Rosemont - 6

1 King Mobility/Hearing Accessible Tub Non Smoking

  • one king bed
  • sitting area w/sofa bed
  • large desk w/ergonomic chair
  • MP3 docking station
  • flat screen TV w/premium channels
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
  • high speed internet (surcharge)
Hide room details
1 King Hearing Accessible Non Smoking - Doubletree Hotel Chicago O Hare Airport - Rosemont - 7

1 King Hearing Accessible Non Smoking

  • one king bed
  • sitting area w/sofa bed
  • large desk w/ergonomic chair
  • MP3 docking station
  • flat screen TV w/premium channels
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
  • high speed internet (surcharge)
Hide room details
1 King Mobility/Hearing Accessible 3X3 Shower Non Smoking - Doubletree Hotel Chicago O Hare Airport - Rosemont - 8

1 King Mobility/Hearing Accessible 3X3 Shower Non Smoking

  • one king bed
  • sitting area w/sofa bed
  • large desk w/ergonomic chair
  • MP3 docking station
  • flat screen TV w/premium channels
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
  • high speed internet (surcharge)
Hide room details
Doubletree Hotel Chicago O Hare Airport - Rosemont
5460 N. River Road, Rosemont, Rosemont, IL US 60018

The Doubletree O'Hare is a full service luxury airport hotel providing outstanding accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area.
 
Our Chicago hotel features complimentary O'Hare airport shuttle from 4am-12am every 30 minutes and picks up at the Hotel/Bus Shuttle Center Door #3. Our freshly renovated Doubletree Hotel Chicago O'Hare Airport-Rosemont boasts a new "urban chic" décor with over-sized, well-appointed guestrooms featuring Sweet Dreams luxury bedding. All rooms are equipped with high-speed Internet access, work area and mini bar.

In addition to luxurious rooms, guests will receive friendly, personalized service, and enjoy our indoor pool, whirlpool, and a state-of-the-art fitness center.Stop by Tully's Coffee Shop for a cup of coffee, pastry, or any amenities that you might have left at home. Doubletree O'Hare also offers a casual yet trendy dining experience in their newly renovated restaurant BC Bistro and Lounge, serving a full breakfast buffet as well as lunch and dinner favorites daily.

For the ultimate in famous Chicago dining, we are proud to have world-famous Gibson's Steakhouse on premises. Enjoy stylish ambiance, the finest steaks and chops, a superb wine list and exquisite service at Gibson's in Rosemont.

We’re proud to announce that the Doubletree Hotel Chicago O’Hare Airport Rosemont has recently been awarded the AAA Four-Diamond Rating. This hotel joins an elite group of seven Doubletree hotels in the US and Canada that have been recognized with this prestigious honor.


Based on 1111 reviews
from Knoxville, Tennessee
Submitted on 22-05-2016
The hotel was convenient to the airport The rooms were very clean and up to date. In room service was excellent. The staff were very courteous and helpful. The breakfast food was good. The hotel dinner restaurant had excellent service.I celebrated my graduation dinner at the bistro inside the hotel. It was enjoyable
from
Submitted on 23-05-2016
I stay in many hotels throughout the USA. O'Hare has always been an airport I cringed at having to deal with. Now, with my recent find of this Doubletree hotel, I actually look forward to the opportunity to arrive at O'Hare. This hotel's breakfast continues to be a fabulous morning experience with good food & plenty of capable people willing to help you. The hotel itself is very nice. Rooms are nice, clean, and quiet. The location of the hotel is within walking distance of many terrific restaura... Read more
from akron, United States
Submitted on 23-05-2016
if you are looking for a 5 star at a 2 star price this is it. clean facility great food and staff, noise from the air port is the only issue i can say about our stay. i highly recommend staying here and when we return to the chicago area we will be staying again.
from
Submitted on 24-05-2016
I recently stayed at this hotel for the Anime Central convention. My friends and I had two different rooms and we wanted them together. The staff at the hotel (Amir and Sherry) were amazing! They did they're absolute best and got us our rooms right next to each other. The cookies we got at check in are delicious! I could live off those cookies. The rooms are very spacious and clean. Check out was smooth and easy and they gave us cookies for the road. Definitely will stay there again next year an... Read more
from Charlottesville, Virginia
Submitted on 24-05-2016
I will be honest hat my expectations were low when I booked. I chose the hotel, because it was adjacent to the convention center and close to the airport. I was surprised how close. $10 cab ride and I was there. The staff was very friendly and the room large and clean. The hotel bar was nice enough and the attached steakhouse was fabulous. The area is not great for tourism, but the hotel is perfect for why it's here.
from Indianapolis, United States
Submitted on 01-06-2016
I stayed at this hotel for the Walker Stalker Convention in Chicago. The staff was extremely helpful and the rooms were clean. The only issue I had was with the WiFi. This was not a deal breaker because I was rarely in the room to use it. The price was pretty good. I will definitely stay here again.
from Seattle, United States
Submitted on 01-06-2016
One of the better experiences I have had at a double tree. The staff was nice and helpful, thats what matters the most to me.The rooms were really clean and it looked like the staff kept up on it. Nice big shower and wifi worked great.
from Raleigh, North Carolina
Submitted on 02-06-2016
If you are a Hilton Honors member and trying to gather points, then I can understand staying here. Decent hotel - we had a business meeting here and that staff was incredible! My room was fine - bed was comfy and the bathroom was large. The hotel bar staff were all very friendly - I went into the "gibson's" restaurant bar by mistake, but once I found the lobby bar certainly thought the staff was 10X nicer! Keep up the good work!
from Crestwood, Illinois
Submitted on 04-06-2016
I've been to this hotel on multiple occasions and every time check in is quick and easy. All the workers are knowledgeable and kind. My rooms are always in order and ready before check in time. And the doubletree cookie is to die for.
from Chippewa Falls, Wisconsin
Submitted on 05-06-2016
We had a great room, great service and a wonderful time. Highly recommend the Doubletree Hilton for anyone looking for great rooms at a fair price! Room service was fabulous and the chocolate chip cookies are AMAZING!!!!
from Dragoer, Denmark
Submitted on 16-06-2016
The staff were not particular service minded, the pool is rather small, there is not a bottle of water in the hotel room at arrival. Noone told about the free WI-FI, so I paid for one day, before I found put it was actually free. Had a package arrive to me, but had to ask for it myself, great service would be a note saying it had arrived.
from Heflin, Louisiana
Submitted on 17-06-2016
Located close enough to airport for convenience but not to noisy, has airport shuttle, great restaurant, great service, good rooms, fair priced. Would recommend as a local option if your looking the in area.
from Jersey City
Submitted on 18-06-2016
Great place to stay for a short trip. Staff went out of their way in every way to make the trip a perfect one for us. I was there for 3 nights and we both enjoyed it a lot. I would recommend that anyone in the area come here to enjoy a very comfortable and clean room with an excellent staff that went out of their way to help us whenever we needed anything at all. THANK YOY!!!
from
Submitted on 19-06-2016
Sherry was fabulous she greeted us with great energy and professionalism . Our flight was cancelled but Sherry took great care of us and made sure we got checked in and our room immediately! Excellent customer service! We loved the hospitality and would definitely stay here again!
from Indiana
Submitted on 21-06-2016
We stayed here for two nights during the National History Bee. The hotel gave a good rate for our stay, the location was terrific for the convention center (and close to the train if you want to go downtown), our room was clean and comfortable, and our kids enjoyed the pool area as well. We ordered in Giordano's pizza for one of our meals, which was really convenient. Solid choice.
from Decorah, Iowa
Submitted on 27-06-2016
Overall great experience, room was a little pricey but worth it for the experience. We did order room service for breakfast, kinda pricey but the food was hot and really good. The portions were also big, my kids could have split a kids breakfast.
from Milwaukee, United States
Submitted on 28-06-2016
I would recommend the DoubleTree hotel in Illinois. It was very quiet at night except for doors seem to slam. The bed was comfortable and the shower was clean. The lobby was clean but the furniture could be less low to the ground. It was difficult to get up once we were sitting.
from
Submitted on 28-06-2016
This hotel is really tired-looking; wall covering in the bathroom is coming off of the walls, furnishings and carpet are overworn; yet, the staff is upbeat and willing to serve. With an overhaul from the lobby to the top floor, this could be a shining star. The location is the best!
from
Submitted on 01-07-2016
Free wifi? No, it's not free. 2 towels for a family, really? Called front desk for more towels and shampoo, 3 hour later nobody came. Had to go downstairs ask again. Finally got it. First experience very disappointed.
from Orlando, Florida
Submitted on 02-07-2016
Staff was pleasant but room was hot and it was hard to sleep. The room was pitch black when I walked in very late and the lamp between the beds was plugged into an outlet that didn't work. Breakfast was good and the staff was nice and very quick.
from Oregon
Submitted on 02-07-2016
In writing a review there is the subjective, as in "The place is dated" or objective as in "Hey, I didn't get my wake-up call." Well that's what happened this week at the Doubletree. In town for a long day of meetings, it all started well, friendly face at check in, clean room, comfortable bed.. At midnight, I came dragging back to the hotel, went to the front desk and asked for a 330am wake up call as I had to be on the 4am shuttle to ORD to catch my 6am flight. When I got to the room, I also... Read more
from Birmingham, Alabama
Submitted on 03-07-2016
Good- good breakfast options, late check out option (2PM on Sunday), separate tub and shower. Bad- Room is very dated, AC does not work well, Wifi disconnects every time phone goes to sleep (possibly my issue but doesn't happen anywhere else), and the on site store has very limited selection of toiletries.
from USA
Submitted on 03-07-2016
Due to poor planning by American Airlines, a weather-related travel delay resulted in an unexpected overnight stay in Chicago. The staff at this property were very attentive and not only was the room comfortable it was very well maintained.
from
Submitted on 08-07-2016
There was excellent customer service by all staff members in every area - reception, meeting, housekeeping, servers in restaurants and in room service. I really enjoyed my stay. We have held other meetings here and they always have been successful. All participants have been satisfied.
from Bradford, Tennessee
Submitted on 11-07-2016
Only stayed one night for business. The sleep room and meeting rooms were nice. Dinner in the restaurant/bar was good. Staff were all helpful and nice. The hotel is a long way from downtown, but close to the airport (obviously). Free airport shuttle every 20 minutes.
from Freeport, New York
Submitted on 12-07-2016
Not far from airport. Shuttle ran on time. Check-in was quick and painless. Noise from outside was minimal. Room was clean. Cookie was warm. Hotel staff pleasant. Good choice for early morning departure from ORD.
from Chicago, United States
Submitted on 12-07-2016
Staff was incredibly friendly and helpful, and everything went very well! Room was clean, nice pool/hot tub area, and really enjoyed the breakfast buffet! Would definitely stay again on my next trip back to Chicago.
from Des Plaines, United States
Submitted on 12-07-2016
Needed a room to crash in for con activities and found this one less than a month prior to it. SURE, other hotels could have sufficed but I couldn't beat the price with this one! Would stay here again if given the option to!
from Lisle, Illinois
Submitted on 13-07-2016
Stayed for a convention. Can't beat the location. Rooms were spacious and nice. The pool area - definitely not for a family since it was small and cramped. The breakfast buffet is decent for what you pay. The dinner - horrible. Also, the menu featured on the website? Not the right menu. I would have LIKED to try those items.
from Ventura, California
Submitted on 16-07-2016
Our flight was delayed and we needed to find a hotel for the night. We called the Hilton site and they found a room at Doubletree for us. It was a lovely hotel, very classy, free shuttle (be sure to walk to the opposite side of the airport Hilton to find the shuttle), a nice bar and restaurant, very comfortable beds, early morning return shuttle.
from Oconomowoc, Wisconsin
Submitted on 17-07-2016
The DoubleTree is my favorite place to be. The cookies are great, we were able to check in 2 hours before check in, and the staff was super nice. I will most definitely be staying here again in the future.
from Paris, France
Submitted on 18-07-2016
We stayed here for 2 nights over the weekend. As promised, shuttle picked us up right on time! A little difficult to find at O'Hare but now that I know where it is, will be easy next time. I found hotel to be nice, rooms very comfortable. Air conditioning was some what lacking but the windows opened so that helped.
from Clinton Township, Michigan
Submitted on 18-07-2016
This was my first stay at a DoubleTree. I must say, I was pretty impressed. The rooms were pretty spacious - even with 4 people. The bathroom had a walk-in shower AND a bathtub which I thought was unusual but very nice. Hotel staff was incredibly helpful and friendly. We encountered a small problem in our room on the first day. We had the option to switch rooms or stay and have maintenance come in. We chose maintenance because we didn't want to risk not having another room ready right away. The ... Read more
from
Submitted on 19-07-2016
I was on a business trip to Chicago and this is the second time I've stayed at this particular hotel. Being close to the CTA is a great benefit as I was able to get around the city easily. The staff were all courteous and polite, and even had some of the cleaning staff joking in the elevators. Everyone always had a smile and no one gave an appearance of being in a bad mood. The digital key was an added benefit, the ability to open your room from your phone was amazing and worked wonderfully.... Read more
from Boston, Massachusetts
Submitted on 20-07-2016
My company had a three day event here and as much as i dread sraying near an airport for three days, i have to say this was ok. The rooms were spacious and the beds comfy. We were within walking distance to a mall where there were plenty of places to eat and drink. The convention center is across the street so it can be a busy area if there is one in town
from Stockton
Submitted on 20-07-2016
The hotel was very nice, the staff was pleasant. I would have been fine with staying there again, but now I'm not sure, since I did have some issues after we checked out. There was an additional charge on my card...when I called about it, at first the girl argued there was no charge, then said maybe we ate in the restaurant and charged it to the room, when we didn't charge anything to the room. She was a bit rude about it, like I didn't know what I was talking about. Then she said she would c... Read more
from Saint Louis, United States
Submitted on 21-07-2016
The overall hotel staff and hotel itself was great. But the parking arrangements that the hotel has with the city were too expensive and very inconvenient. If they would get better parking arrangements the overall experience would be greater.
from Fort Worth, Texas
Submitted on 21-07-2016
This hotel is right on the brink of O'Hare Airport so very easy to get in and out of. They offer a shuttle although we didn't use it. Easy to get on the highway to head into the city. Also has an entertainment center right at the hotel with a large outlet mall and several restaurants. Casino and more restaurants just 5 minutes away. Everything in the hotel was very clean and updated.
from New York City, New York
Submitted on 22-07-2016
This hotel is nice and very clean with traditional decor. If your looking for a more trendy decor or atmosphere it is not the one for you. It is not close to the downtown area you will need to take transportation there. But there is a hotel restaurant and a steakhouse adjacent to the hotel, the staff at both restaurants were lovely. You may feel a little land locked if you looking for city experience. But it is not far from the airport when it's time to travel.
from Nashville, Tennessee
Submitted on 23-07-2016
Here two nights for a conference and all was very smooth. Room was large and comfortable (a real nice perk: a very large walk-in shower). Very friendly staff. Everyone at the conference was complimentary about the food offered. Handy to O'Hare with the free shuttle running every 20 minutes. Also handy to nearby eating choices -- a very easy walk through the (safe) parking garage. Only downside: quite small fitness center, although one of the bellhops told me you can also go over to the larger on... Read more
from North Miami Beach, Florida
Submitted on 24-07-2016
Hotel was great. Little pricy but very nice place near the airport. The person at the front desk was just ok. Don't show much customer service when we arrived. Other than that it was a good experience.
from Dana Point, California
Submitted on 25-07-2016
Stayed here for a conference so I didn't have a choice in the matter, but it was pretty decent for an airport hotel. I wish I could give 3.5 stars. Average is not the right word, but neither is very good. Just above average is the right description. The room was fine and the amenities were just what you would expect. Everything was clean and service was solid. There is a nice restaurant/bar (Gibson's Steakhouse) just off the lobby. You can walk to other hotels, several restaurants, and th... Read more
from
Submitted on 26-07-2016
Rooms are clean and well maintained. Equipped with latest amenities. Room service is not that great. Food is packed and expensive. Staff is courteous and helpful. There are a lot of restaurants down the lane which serve much better food for cheaper price
from Dallas, Texas
Submitted on 26-07-2016
Great svr and pleasant stay would stay again . Smelled a little cigarette smoke in my bathroom at night . Which was a turn off for a non smoker . Would recommend a firm smoking policy in place to prevent
from Madison, United States
Submitted on 27-07-2016
The rooms in this hotel were a very nice size. There was room to move around in the hotel room and felt very comfortable to linger in the room. I've stayed at another hilton near by and the rooms are very small there. Overall this is a nice hotel, where overall appearance was nice and comfortable. It is also very nicely located, near the outlet malls, public transportation, and airport.
from Huntley, Illinois
Submitted on 29-07-2016
Great location. Complaint was there was an Indian event at the hotel next store that had an event going at 7am with drums and singing that was happening right outside our room which made it difficult to sleep
from Chicago, Illinois
Submitted on 31-07-2016
The hotel was neat and clean. Location great for restaurants and a short walk to the movie theater. We enjoyed our quick getaway . I would stay again . We were greeted with a welcome smile and good chocolate chip cookie.
from New York City, New York
Submitted on 01-08-2016
Hotel is very clean and staff were very friendly. The room is nice I do however have a gripe with two items. First, the price of much of the food is exorbitant. I was charged $6 for a glass of orange juice and it is almost impossible to get eggs and toast for less than $15. I think a can of sprite was $3!! This is a hotel near O'Hare airport, a convention center and a mall, not downtown Chicago or somewhere like Hawaii. Second, if you are going to offer free wifi make it a reasonable speed. Eit... Read more
from
Submitted on 01-08-2016
Just minutes from O'Hare via the shared Hilton shuttle (there is another Hilton and an Embassy Suites on River Rd too), the location is great if you're flying out in the morning, but this isn't an "airport" hotel. I stayed on the 8th floor (HHonors) and it's the equal of any other Doubletree (and of course warm cookies on check in). Rooms have plenty of space and comfortable seating (in addition to desk and chair). Strong internet connectivity and huge, glass-door showers. Also, this may seem li... Read more
from Louisiana
Submitted on 03-08-2016
This is truly an all-inclusive hotel it's a rather old hotel and the rooms are kind of dated however the hotel lobby is in great shape there's a great restaurant where we had a breakfast business meeting there's also a gift shop with Starbucks coffee in the health club facility is very nice for those that are interested in exercising. There's also connected to the hotel the very famous at Gibsons steakhouse should you want to dine out at night and treat yourself to something great
from
Submitted on 04-08-2016
This is a nice property and the staff are very friendly. The rooms are clean, modern and spacious. Located across the street from the convention center. Gibsons Steak House is attached and there is an entertainment district within a 5 min walk that has several good restaurant choices. My only complaint this time was that my room didn't get cleaned while I was out for the day. I had to call twice before finally getting cleaned at 7:30pm. The other item that amazes me is that for such a ni... Read more
from California, United States
Submitted on 04-08-2016
I use this hotel as a night before my flight accommodation. Easy access to/from the airport, welcoming and comfortable accommodations. Price is to be expected. Wish the complementary internet was a bit faster. Some noise depending on the departing flight path.
from New York City, New York
Submitted on 06-08-2016
Staff awesome, room very clean. Great stay for the price, awesome Starbucks and great steakhouse in house. Close to outlet malls and very convenient to the Chicago airport. Also not so bad of a trip to center of town.
from Leamington, Canada
Submitted on 07-08-2016
I Stayed here with My Friends and Myself. I didn't have to even stress over of my parents telling me or my friends what to do or when to go to bed or even having to get mad with my parents. I really liked that I got to stay here without my Parents bothering me and that I got to stay here with my Respectful Friends for one Whole Week. Nothing to dislike about this Hotel. I would for sure come back to this place and also to get away from my Parents and come back with my Friends.
from Fayetteville, Arkansas
Submitted on 11-08-2016
Wish I would of had more time to enjoy the property but it was very nice in the short time I was there. Checked in sat down at the bar and got a drink and food to go. Excellent service at the bar and very well decorated. Tried to use the Valet service to park my truck but the Valet was either busy or not paying attention so I parked it myself in the garage. No real biggie. Front desk was helpful. Had a corner room with a good view. Having the corner room is certainly a nice thing to get. Roo... Read more
from Chicago
Submitted on 11-08-2016
Requested a second floor room to be closer to the parking lot entrance which was granted. Around 7 am, I heard the housekeepers all gathering to collect their supplies in the service room across the hall from our room (227), they were very loud and woke us up. The representative who assisted at check in was very friendly and took the time to answer my questions. We were able to walk to the outlet mall and Rosemont Theater. Self park is very reasonable only $15.
from
Submitted on 12-08-2016
Just 10minutes the outlet center.the hotel very nice,kind people,clean room.i was 3times the hotel and at the same everything.I got that I have always been spacious rooms.next to The gibsons steakhouse,the Best restaurant in the area.i dont know the hotel food,because i never buy.
from Normal, Illinois
Submitted on 15-08-2016
Stayed here for a week for a conference. I was on the 9th floor. Rooms were average, but clean. Location is convenient and there are a lot of options within a 5-10 minute Uber ride if you want to get out. I was very impressed by all the staff. Literally every staff person I came in contact with, front desk, housekeeping, wait staff and more was incredibly friendly. Kudos for the friendly customer service!
from Milwaukee, Wisconsin
Submitted on 15-08-2016
Pick this hotel if you're looking to stay in Rosemont (O'Hare Airport). The price was so reasonable and the room was so great that I don't think it could be beat. The quality was easily worth double what I paid, and it had a large, separate walk-in shower and tub. ( I stayed in Room 242; it's down the hall and in the corner away from any potential annoyances). Price and quality are two reasons to take a look at this hotel. And the three other reasons are...Dennis, Alex and Abdarahim (a na... Read more
from Leduc, Alberta, Canada
Submitted on 16-08-2016
Staff are very welcoming, friendly and helpful. Amir was extremely helpful. Location is excellent and the shuttle is free and quick from O'Hare Fitness facility is very clean and modern. Lots of area restaurants for dining as well as a great hotel restaurant. Breakfast at the hotel was also included.
from San Diego, California
Submitted on 16-08-2016
I have used this hotel many times over the years and overall it is a very good property and location. However, this time I tried the E check in and changed my room from a double to a king, room 924. This turned out to be a huge mistake. There is an air unit on the roof that makes it very loud, more like being on a boat and trying to sleep over an engine. I tried to change but was told by the front desk that the hotel was sold out and that the Echeck-in and room change should only be used if you ... Read more
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