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DoubleTree Hotel Chicago - Oak Brook

Chicago OHare, IL, US (ORD)

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Based on 847 reviews
Suburban hotel across from Oakbrook Center.
Room & Rates
2 Double Beds Non Smoking - DoubleTree Hotel Chicago - Oak Brook - 1

2 Double Beds Non Smoking

  • two double beds
  • complimentary Wi-Fi and remote printing
  • coffee/tea maker
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
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2 Double Beds Executive Floor Non Smoking - DoubleTree Hotel Chicago - Oak Brook - 2

2 Double Beds Executive Floor Non Smoking

  • two double beds
  • evening weekday reception
  • complimentary Wi-Fi and remote printing
  • coffee/tea maker
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
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1 King Bed Non Smoking - DoubleTree Hotel Chicago - Oak Brook - 3

1 King Bed Non Smoking

  • one king bed
  • complimentary Wi-Fi and remote printing
  • coffee/tea maker
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
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1 King Balcony Non Smoking - DoubleTree Hotel Chicago - Oak Brook - 4

1 King Balcony Non Smoking

  • one king bed
  • complimentary Wi-Fi and remote printing
  • coffee/tea maker
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
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1 King Bed Executive Floor w/Balcony Non Smoking - DoubleTree Hotel Chicago - Oak Brook - 5

1 King Bed Executive Floor w/Balcony Non Smoking

  • one king bed
  • evening weekday reception
  • balcony
  • complimentary Wi-Fi and remote printing
  • coffee/tea maker
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
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1 King Executive Non Smoking - DoubleTree Hotel Chicago - Oak Brook - 6

1 King Executive Non Smoking

  • one king bed
  • evening weekday reception
  • complimentary Wi-Fi and remote printing
  • coffee/tea maker
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
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1 King 2 Room Suite Non Smoking - DoubleTree Hotel Chicago - Oak Brook - 7

1 King 2 Room Suite Non Smoking

  • one king bed
  • complimentary Wi-Fi and remote printing
  • coffee/tea maker
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
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1 King Bed 2 Room Directors Suite Non Smoking - DoubleTree Hotel Chicago - Oak Brook - 8

1 King Bed 2 Room Directors Suite Non Smoking

  • one king bed
  • larger living area
  • complimentary Wi-Fi and remote printing
  • coffee/tea maker and wet bar
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
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1 King 2 Room Suite Executive Floor Non Smoking - DoubleTree Hotel Chicago - Oak Brook - 9

1 King 2 Room Suite Executive Floor Non Smoking

  • one king bed
  • separate living area
  • evening weekday reception
  • complimentary Wi-Fi and remote printing
  • coffee/tea maker
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
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1 King Presidential Suite Non Smoking - DoubleTree Hotel Chicago - Oak Brook - 10

1 King Presidential Suite Non Smoking

  • one king bed
  • separate living room w/sofa bed
  • complimentary Wi-Fi and remote printing
  • kitchenette and dining area
  • 2-flat screen TV`s w/premium channels
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
  • bathrobes
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1 King Mobility Accessible w/Bathtub Non Smoking - DoubleTree Hotel Chicago - Oak Brook - 11

1 King Mobility Accessible w/Bathtub Non Smoking

  • one king bed
  • complimentary Wi-Fi and remote printing
  • coffee/tea maker
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
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1 King Mobility/Hearing Accessible Roll-In Shower Non Smoking - DoubleTree Hotel Chicago - Oak Brook - 12

1 King Mobility/Hearing Accessible Roll-In Shower Non Smoking

  • one king bed
  • complimentary Wi-Fi and remote printing
  • coffee/tea maker
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
Hide room details
DoubleTree Hotel Chicago - Oak Brook
1909 Spring Road, Oak Brook, IL US 60523

Welcome to the Doubletree Hotel Chicago - Oak Brook, a premier corporate conference center hotel and an exceptional venue for your wedding receptions, family reunions, military reunions, and religious retreats.
 
The Doubletree Hotel Chicago - Oak Brook in Greater Chicago has has a 30,000 square foot state-of-the-art conference center and banquet facility to meet your group's needs:Corporate or Business Meeting* Training* Product Launch* Sales Meetings* Trade Show and Exhibits* University / School / College SeminarSpecial Occasion* Bar Mitzvah / Bat Mitzvah* Wedding Reception/Dinner/Rehearsal/Ceremony* Bridal Shower/ Baby Shower* Birthday Party* Anniversary Celebration* New Year's Eve Package and PartySocial* Prom / Cotillion* Family / Military / Class Reunion* Corporate Holiday Party / Family Holiday PartyBus Tour-Motor Coach-Tour and Travel* Sports Teams* Leisure / Shopping* Student* SeniorDoubletree Hotel Chicago - Oak Brook Hotel Features* State-of-the-Art Conference Center and Banquet Facility* 413 Guestrooms and 13 Suites* Complimentary shuttle service to local businesses and attractions* Complimentary Business Center* Complimentary Fitness Center, Indoor Pool, Whirlpool* Barber shop* Laundry/valet serviceDoubletree Hotel Chicago - Oak Brook Guestroom Features* Complimentary high-speed and wireless Internet access* Iron and ironing board* Coffee-maker* Daily newspaperThe Doubletree Hotel Chicago - Oak Brook is located in the heart of Oak Brook's business district and is within walking distance of the Oakbrook Center Mall. The hotel is just west of Chicago and is an easy commute to O'Hare International and Midway airports and highways I-88 and I-355.Oak Brook is a golfer's paradise - tee-off at the Oak Meadows Golf Club, the White Pines Golf Club or the Oak Brook Golf Club. Nature lovers can head to the Brookfield Zoo and the Morton Arboretum. Other nearby activities include the Drury Lane Theatre, the Oak Brook Polo Club and the Edge Ice Arenas.The Doubletree Hotel Chicago - Oak Brook is close to Downtown Chicago, Illinois and O'Hare and Midway Airports, and it offers complimentary shuttle service to local area companies and attractions.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair access l Business Services Include: Business Center | Recreation Included: Fitness Center

Great for weekend getaways and Staycations - come and experience a romantic getaway of wine and fine cuisine, a family getaway to the Brookfield Zoo with family fun in the hotel's indoor pool, or treat yourself and girlfriends to a great Shopping Package featuring special gifts and discounts at the Oakbrook Center Mall.

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 847 reviews
from Wilmington, North Carolina
Submitted on 17-05-2016
For my six nights I experienced the hospitality of the Doubletree. Room Service arrived post haste with every needed accompaniment. I ordered my first settling in night. Starbucks complimentary coffee was available just off the breakfast buffet. It was quite good. There was in room machines but no mini fridge or microwave. I missed having a Bluetooth for my music but the complimentary wifi was welcomed. Bath amenities were fine. Housekeeping was spot on. The shuttle for our business gro... Read more
from Battle Creek, Michigan
Submitted on 17-05-2016
Great location, price pool & jacuzzi tub plus you can lay in the sun on the deck. Friendly staff. Warm cookie. End of this review- 200 character minimum . way too long to leave a review. This will not allow me to submit.
from Peoria, Illinois
Submitted on 18-05-2016
Shuttle driver was dangerous. Lounge was understaffed. However, the food was good despite our service. The rooms and overall stay was good if you need a room without food, drinks or any shuttle service.
from Wisconsin
Submitted on 18-05-2016
Had a quick trip to corporate HQ and the Doubletree is just down the street. The check in was flawless and complete on the web. Upon arrival In was greeted with a friendly associate and a delicious warm cookie. My room was beautiful, clean and spacious. The hotle had many amenities and a great breakfast buffet. The conference rooms and services were excellent. I did not have time to enjoy all the hotel had to offer, but will certainly recommend it. The location, directly across from the Oak ... Read more
from Allentown, Pennsylvania
Submitted on 18-05-2016
The Front Desk Staff, Ryan/Amanda (A-team)/Amanda/Monet/Denise are exceptional - if they can think of it, they can make it happen. The Bar/restaurant, from Management (Becca) to The Bar Staff ( Tony/Mike/Duwy/Victor), Wait Staff (Donna/Anna) ALL make sure you're welcome and they act like they care. I was able to get the same exact room for seven months, and that is a BONUS for ANY frequent Traveler. I can guarantee I will rebook this hotel for future business Travel back to Oak Brook..
from Bloomington-Normal, Illinois
Submitted on 01-06-2016
Wonderful experience! Great place to spend a weekend. Would highly recommend. Plenty of shopping and eating options close by. Breakfast buffet in the morning really hit the spot. We will definitely stay here again.
from Rochester, New York
Submitted on 01-06-2016
The positives: a premium, full-service hotel with an excellent staff. The breakfast buffet at the Atrium Cafe was exceedingly good and decently-priced. Most impressively, the hotel had a traditional barber on site named Vince who gave me the haircut of a lifetime! The negative: location - the hotel is quite a distance from mass transit and not all that convenient if you want to get downtown. On the other hand, the hotel goes out of its way to guide you downtown via a complimentary shuttle to th... Read more
from Lombard, United States
Submitted on 01-06-2016
The hotel staff were extremely rude to the wedding party and families attending our son's wedding. They did not pass out 25 of 50 wedding guest welcome bags at check in, causing significant embarrassment and financial waste to my family. They posted security in the hall of the wedding party and parents of bride & groom PRIOR to our arrival after the rehearsal. One security guard actually asked for beer and said they'd go away. Extremely dissatisfied!!
from Jersey City, New Jersey
Submitted on 02-06-2016
Hotel location was good, but rooms have many problems, like door lock was broken on bathroom and closet room door was also a problem. But staff was good in cleaning the rooms. Also we didnt even have a fridge in the room which was a surprise as this is the first time i saw that even fridge is not there in room
from
Submitted on 06-06-2016
this hotel has many good characteristics. however the pool should be improved. furthermore the quality of the breakfast may be improved. Unfortunately there is no lounge. Most of the staff is very pleasant and helpful
from Columbia, Tennessee
Submitted on 13-06-2016
I attended a conference here and was pleasantly surprised to find a beautiful lobby, very friendly and helpful staff and even a barber right off the lobby. I ate dinner at the Foxx Sports Bar & Grille, the menu offered several option from appetizers to full courses and the food was delicious. My room was a King, it was large, clean and the bed very comfortable. I would recommend and stay at this hotel in the future.
from New York, NY
Submitted on 14-06-2016
Overall the hotel is in a great location, beautiful and clean however there were a few small issues with the hotel that just makes it difficult to say 5 stars.. My reservation had 2 parts due to the room block and unfortunately the internal staff (front desk and housekeeping) didn't communicate as we were told that we were checking out. Short story the front desk told me that I should mention I want to stay in the same room next time? Uh, maybe the front desk should ask me.. How am I supposed to... Read more
from
Submitted on 19-06-2016
The hotel in excellent condition the staff is very responsive, the location is excellent we stayed for over a week no issues at all, if you are planning to see Chicago this is the place to stay we rented a small car and drive 20 minutes to downtown, look for a parking on spothero (10USD) most of the parking lots and save 200-300 USD everyday in hotel vs Hotels in downtown Chicago, the only issue a See is the size of the rooms they are a little bit small other than that is hotel is 4 stars
from Chicago, United States
Submitted on 19-06-2016
Attended a Wedding Reception held at this hotel and booked a room to stay overnight, The reception was amazing! Staff was very attentive and accommodating during the reception. The room was clean and quiet and very comfortable. Could not ask for more. Everything was perfect!
from Bloomington, Illinois
Submitted on 22-06-2016
We booked this hotel because it was in the vicinity of an event we were attending. The price was good and the location was good and all of the other Doubletree's we'd been in before had been fine. That was the case with this one as well. Nothing spectacular, but nothing bad either. The bathroom was a little small, but nothing that you couldn't deal with. The exterior, lobby, and hallways were all clean. The room was also clean and neat. We had a balcony with our room. The only thing that I would... Read more
from Kansas City, Missouri
Submitted on 29-06-2016
For the price of this hotel, one would assume its staff took pride in its appearance. My room door was in terrible shape and made a loud noise on entry and exit. The rest of the room was in good condition. Staff was quite helpful. There was a long wait for the elevator with no obvious signage for the stairs.
from Fresno, California
Submitted on 29-06-2016
We stayed at this hotel for four days to attend a wedding function. This hotel is not very far from the airport and is next to Oakbrook mall where there are several options for restaurants and shopping. Rooms are good but they have only two double beds in our room and when enquirer they told us there are no queen beds in any room. So it was a little tight for two.
from Kansas
Submitted on 30-06-2016
From the outside, it looks old...but in reality, it's a decent hotel. The rooms are large and nice. The breakfast is excellent with fresh eggs and lots of other stuff. Even the food at the bar wasn't bad. Now, the bar could use a complete makeover as I felt like I walked into a 1990's applebees. The rooms were comfortable. Oak Brook Mall is right next door and it is surrounded by tons of restaurants...and if you forgot anything on your trip, it's all right there. Heck, even the internet was... Read more
from Tulsa, Oklahoma
Submitted on 30-06-2016
This is a solid hotel experience. Nice rooms. The beds were very restful with soft linens and duvet. Hotel front desk staff was courteous. It's across the street from a large mall with all kinds of shopping and dining.
from
Submitted on 01-07-2016
We were in town for a family gathering. Family of 7 with kids from 17 to 5. Big Plus for the pool and attached gym. Location has plenty of good restaurants and stores nearby. Also good location for getting around. Minus for the club level, not up to standard. Also a confusing breakfast included or not and benefits for gold level. There was a hockey tourney staying on the weekend but the wasn't the hotel's fault. Overall it's fine
from
Submitted on 02-07-2016
Really cozy hotel! Arrived during a winter storm and the view was beautiful from our room window. The hotel kept the driveways clear and our parking spots were easy to maneuver into. The city was freezing cold but worth the trip. All roads plowed in a decent amount of time. Gorgeous views and spectacular buildings all around.
from Buena Park, California, Usa
Submitted on 02-07-2016
EXTRA NICE staff?always happy to help with a friendly demeanor..they go above and beyond?Rooms are nice and the neighborhood is clean and safe. Excellent fitness center and a nice pool. we'll be back as we have for many years..unfortunately price is drifting up to the point we might not be able to continue to come which be a shame ..;0(
from Calgary, Alberta, Canada
Submitted on 03-07-2016
I am now here at the hotel and thinking are all the rooms in this hotel this dark where I have to keep the lights on even on a sunny day. Or is it the person on the front desk who just does not care about his guest. Because I still see lots of empty rooms in the hotel (booking.com). Plus the room is near the elevator, and since we have a toddler it was too much noise throughout the night with people coming in and out talking in loud voices. They also do not provide towels for 3 (which shows the... Read more
from Kennedyville, Maryland
Submitted on 06-07-2016
We did not choose this hotel. It was the wedding venue for my nephew. We enjoyed our stay so much we are looking for an excuse to return to this area from our MD home. The breakfast was excellent as was our outstanding waiter Jaime. Shuttle service was prompt and Eric our shuttle driver was very considerate of my 89 yr. old parents.
from Grand Rapids, Michigan
Submitted on 07-07-2016
We enjoyed very much our stay. We were very well received by the front desk people. The lady was very helpful getting us a taxi from the hotel to Soldier Field and vice versa - we were charged what she told us it will be. At breakfast, we were served by Jaime, who was a very professional person, very kind. I will stay here again either for a family trip or business.
from Singapore, Singapore
Submitted on 13-07-2016
Hotel is pretty close to the airport and located next to the Oak Brook mall. Food and shopping was definitely not a problem. Check in was quick as I had reservations done. I arrived rather early and their rooms were not ready yet except for a room on the 2nd floor. My room faced the inner "courtyard" and there was a huge equipment of some sort on outside my room window. Didn't think much about it until night time. I realized that the equipment hum was pretty loud and was getting a bit on m... Read more
from Kuwait City, Kuwait
Submitted on 18-07-2016
We stayed here three nights, hotel is Located in a beautiful neighbourhood outside Chicago (30 minutes by car).Right across the street from the Oak Brook Shopping Center with Great shopping,restaurants and including a cinema. The hotel amenities were fantastic with nice Lobby .We had Two rooms on the 4th floor,the spacious rooms is very modern and comfortably furnished,clean and well organised.The beds and pillows are very comfortable.and the bathroom was clean and well stock with supplies. The... Read more
from Green Bay, Wisconsin
Submitted on 19-07-2016
The location is great, near the mall, restaurants and easily accessible to O'Hare or Midway airports, the rooms are a little small There are many rooms on each floor so the elevators are crowded when the hotel is full and you can't use the stairs without setting off alarms, my wife got trapped
from Johnson City, Tennessee
Submitted on 19-07-2016
I stayed here for a conference. The conference center was perfect. They have excellent halls. Plenty of free parking space in the parking garage. The hotel was super clean, rooms are nice and tidy. The beds are clean and comfortable. The bathroom was spotless. It was almost perfect for the conference. However, the elevators were slow and not merely enough. The hotel was fully booked but they only had 2 working v. Small elevators. This made going back and forth to the room an ordeal. The wait ... Read more
from Murrieta, California
Submitted on 21-07-2016
I have stayed in the Oakbrook area a number of times . I also travel for business at least once a month and of note house keeping was great. The biggest issues for me based on comparable prices in the area was the size of the room. The rooms felt more like a room in Japan than Oakbrook!
from Killeen, United States
Submitted on 22-07-2016
Cold eggs and potatoes, what you expect for free breakfast I guess, apparently no way to fix it when addressed, just the Im sorry, that doesn't fix my breakfast. No refrigerator in the room, none in any of my family reunion members room? What that about?
from Ann Arbor, Michigan
Submitted on 23-07-2016
My stay at the Doubletree went smoothly. Check-in was quick and they greeted you with a warm cookie. The hotel looks like it has recently been renovated and was very clean. There was a large indoor pool, hot tub, gym, and outdoor sitting area. Breakfast was available at the hotel's on-site restaurant for a fee. We ate the buffet which had a good variety. The hotel is located near a large outdoor mall, the Oakbrook Center and numerous dining options were a close distance. Staff was friendly, room... Read more
from Somerset, Kentucky
Submitted on 23-07-2016
The hotel was very clean. The view was very nice. The staff was helpful and friendly. The room was very clean. Just don't have a fridge or microwave. Pool closes early also. But overall we enjoyed the visit.
from
Submitted on 24-07-2016
I've stayed here on many occasions. Usually for a few days while visiting family. It's clean and pretty well maintained. Has covered ramp and outdoor free parking. Wifi is free. Free coffee served in lobby during breakfast hours. Bar restaurant on site. Exercise equipment includes 6+ treadmills and 4+ stair masters as well as free weights and a pretty small 3.5 ft pool. Located across Oak Brook mall.
from Texas
Submitted on 25-07-2016
Booked 2 rooms for the family to attend a wedding here in mid-July.Rate was reasonable, rooms were comfortable and spacious enough for our purposes. Surprised to find no refrigerators in the rooms, that struck me as odd given that such an amenity is pretty much universal in hotels nowadays. One complaint, after having reserved the rooms back in April of this year, having specifically noted in the 'requests' section of the online reservation tool "want rooms in quiet location, away from elevators... Read more
from Saint Paul, Minnesota
Submitted on 26-07-2016
Nice rooms, great stay, can't complain about anything, other than I wish they still had the executive lounge. 2 other co-workers stayed here as well, and meeting up in the sports bar they have really hit the spot for a few beers after a long day.
from Syracuse, New York
Submitted on 26-07-2016
Stayed here for a weekend while in town visiting friends, and I was quite pleased with the whole place. The lobby was a great place to hang out while waiting for friends to arrive, the bar was fun with good drinks and great people watching, and the room itself was comfortable, clean and I slept great! Highly recommend.
from
Submitted on 27-07-2016
The hotel will cover your need for a place to sleep but don't look for any extra "wow" factor. Also, there will be an additional $30 charge on your card while it is in the "pending" process. I was not aware of this until AFTER the fact and had to call the hotel as well as my credit card company to get further information.
from Oak Brook, United States
Submitted on 27-07-2016
After a frustrating stay at this hotel we left with LICE...awful. Staff were rude, our key cards stopped working everyday. We realize the hotel is a busy one but having one evelvator not working caused up to 10 minute waits to get to our rooms.
from Kuwait City, Kuwait
Submitted on 02-08-2016
We booked 2 rooms , first room was not cleaned well when we checked in , wet carpet the said because of the air-condition which really annoyed us and the room smell was stinky , the second room was ok .. Over all i will rate this hotel 3.2 from 5 , staff so friendly nice location
from Des Moines, Iowa
Submitted on 02-08-2016
We checked in with Monet at the front desk. She was very friendly, helpful and went out of her way to make sure we knew about the bus that would take us to the Cubs game. She checked us in and told us she would print off the bus schedules and put them under out door for the morning. Monet had great customer service and is an asset to your company. We had a great breakfast and the rooms were very comfortable!
from Chicago, Illinois
Submitted on 11-08-2016
I checked in early to set up for my honeymoon experience with my wife. I was getting married that day. When arriving that evening with my new wife the whole room was cleaned and everything I set up (Champagne, roses, glasses) were gone. When reporting to the front desk, they needed to complete an investigation. I was credited $60 for my troubles but that was when I had to ask for it. This made the wedding night experience less romantic than anticipated. I am extremely disappointed.
from Carmel, IN, United States
Submitted on 12-08-2016
This is a great hotel with a great location. The staff is awesome and makes you feel like family when you get there and throughout your stay. Surprisingly large draft beer selection was nice to have as well. Very clean, modern, and comfortable, a great value.
from Huntsville, Alabama
Submitted on 31-08-2016
I am in IT with McDonald's (yes, the hamburger place). I live in Huntsville, AL but go to Chicago, Oak Brook specifically for Conferences and Training. We had our 3 day IT, we call it OTP, Conference at the Double Tree. Each room, each event, each meal, and all else was very well thought out, set up, and staffed. There was always a shuttle available to take us where ever we wanted to go when there was free time. The desk was always friendly and well informed. Really, what more could you ask. It ... Read more
from
Submitted on 31-08-2016
Great location and great service! Hotel is within walking distance of the mall and good restaurants. Meeting rooms are well light and have exterior views that allow natural sunlight in. And the cookies are always great!
from New Bern, North Carolina
Submitted on 03-09-2016
I stayed here a while ago and looks like a massive upgrade. now when you get to your floor the tower has the direction your rooms are located. Staff are still the same "Awesome" restaurant and bar "Foxes" located in the hotel so no need to leave. rooms are ultra clean and comfortable bed. Breakfast is superb at the Atrium Café. FYI the bedside clock also has a USB port to charge your phone.
from
Submitted on 04-09-2016
Great location, could not ask for better. First I feel there should be refrigerators in the rooms. My room was void of this. Second the shower head height is for much shorter people than me and I'm 6ft. The cookie upon checking in is delicious. The pool, hot tub and work out area is great. I would stay here again.
from
Submitted on 06-09-2016
The stay was peaceful and absolutely no complaints! We took our own groceries for breakfast and when we asked for refrigerator, they immediately provided one for no extra cost. Hotel is maintained really clean and garage parking is free. Also, the area is safe and it is not too far from the downtown area, so pretty good hotel option to be considered for a Chicago vacation.
from San Diego
Submitted on 10-09-2016
Have stayed at this Double Tree several times. Great service and nice comfortable, quiet and clean rooms. Location great. Walk to the mall and close to all the interstates and toll roads. Great variety of restaurants in the area. Parking lot a bit hard to back up and turn around, but I would recommend this hotel and would definitely stay there again.
from Plover, Wisconsin
Submitted on 11-09-2016
I stayed at and attended a conference at this hotel. My room was clean, modern, and comfortable. The conference facilities were the same. Parking was free in a covered ramp. I would recommend this hotel for business or leisure.
from Niles,Michigan
Submitted on 11-09-2016
Great hotel, very nice staff, always acknowledged you! Here for a seminar & the location was nice to stay for 3 days. Close to shopping & restaurants! Would recommend staying here! Rooms had very comfortable beds and spacious! Although it does seem so many hotels are getting out of the micros &/or fridges in the rooms. That's a problem when you have leftovers from dinner!
from Park Forest, Illinois
Submitted on 13-09-2016
Overall everything was excellent bed needs to get changed a lil bit squeaky but manageable I enjoyed my stay And I was happy I will come back for another visit I also love the fact that they keep Apples and warm cookies ??
from Mukwonago, Wisconsin
Submitted on 17-09-2016
When I booked my rooms for a family wedding I was told the wedding block was full and my best option was pre paid rooms...NEVER choose this option as one room had to be cancelled due to a family members travel difficulties and NO cancellation is allowed. Come to find out the wedding block was available - the sales person made an error! With this reservation I joined the HHonors program and was transferred to a HHonors representative who tried to sell me future Hilton travel - after 30 minutes of... Read more
from Niles, Michigan
Submitted on 17-09-2016
Was here for a seminar! The conference room was comfortable. Continental breakfast was a little skimpy, bagels or muffins only. The hotel is very nice with easy parking. There are only 3 elevators so 200 or so attendees going up can take a while!
from Fort Wayne, Indiana
Submitted on 19-09-2016
Staff was friendly, free parking, room was great, had to pay for breakfast, but the quality was worth it. Very close to the city, so travel in was not an issue. Highly recommend for those traveling to and around Chicago. Great value!
from North Chicago, Illinois
Submitted on 19-09-2016
The staff was outstanding! There was hair on the bathroom floor and in the tub. The manager Ryan addressed the issue right away and apologized several times. We were there for a women's retreat and the accomadations,food and service was outstanding.
from Brighton, United States
Submitted on 24-09-2016
The hotel is beautiful, and the staff were very helpful. The bed was so comfortable. I do wish the main areas were warmer though. It was cold even in jeans. Anytime I needed assistance Doubletree staff were happy to help.
from
Submitted on 25-09-2016
I've stayed here twice, both times for a wedding. The reception was very well organized and had excellent staff and good food. One of the front desk staff was very friendly and helpful, te other not so much. You get walnut chocolate chip cookies when you check in which was a nice little treat. The rooms are pretty standard though, clean and a good size. The bathrooms are a little awkward with the vanity being very low so it's awkward to stand at or access anything in the storage spaces. Toilet p... Read more
from Sheffield, United States
Submitted on 26-09-2016
I would highly recommend visiting the DoubleTree Hilton in Oak Brook, IL. The staff is very friendly and courteous to any needs that may arise during a stay. The conference rooms and staff provide a very pleasing environment for your stay. The food offered in the conference area by staff is exceptional. Foxes has a great burger and very courteous staff.
from United States
Submitted on 26-09-2016
Elevators should be accessible to hotel customers only. Around 5 am there were some guys knocking on the adjacent room and waiting in the lobby for more than 30 minutes. I would not expect something like this in a hilton hotel!! .. you expect something like this in motel 6 not in Hilton!! I had stayed few months ago in Hyatt Chicago downtown and was a way better experience. It needed a room key to access the elevator. Also the bathroom vanity cabinet has worn out and needs some TLC. Rooms were... Read more
from Austin, KY
Submitted on 27-09-2016
Stopped here on our way to a wedding in downtown Chicago just for an overnight stay. Chose this area to stop because of the nice outdoor shopping area across the street. The lobby and halls were beautiful. The rooms were average. I had read that it was renovated in 2015 and really expected more in the room. Loved the length of the bathroom sink counter, but the height was for a child. Furniture was dated and worn. Clean. We were on the 3rd floor and according to the elevator the Hilton Honors gu... Read more
from Oak Lawn, Illinois
Submitted on 28-09-2016
Very friendly staff ,clean modern room ,impressive lobby, building and grounds but tiny room with no fridge microwave etc. location excellent for Oakbrook. If you do not mind a tiny room I would recommend it ; but it's on the pricey side and I Would expect a larger better furnished room for the $ I paid
from Oak Brook, United States
Submitted on 27-09-2016
The preliminary arrangements did not exceed the expectations of the Bride & Groom. Management were poor listeners and not positive communicators. There was no feeling that the occasion was a priority of the Hotel as it was of the Bride & Groom.
from Costa Mesa, United States
Submitted on 29-09-2016
The hotel exceeded my expectations. Food was good in bar and in the meeting rooms, room was updated and everything was better than I expected (and I travel a lot). Nice atmosphere to work and to relax, and hotel staffed someone in the meeting room to address any possible issues.
from
Submitted on 02-10-2016
I stay here 3-4 times a year when I visit a client in the area. Every staff member is friendly and helpful. The property is well maintained. Restaurant: I rarely eat dinner at hotel restaurants, but I make an exception when I stay here. I had the Cobb salad for dinner this time and there was plenty of bacon, egg, chicken, etc. Their breakfast buffet is fantastic!
from Lewistown, Illinois
Submitted on 03-10-2016
We stayed here on a Saturday night after a great day of shopping. The room was clean and updated. I attempted to use the digital key for check in on the 7th floor. It didn't work so I had to leave my daughter sitting at the door with all of our packages and trek back down to the desk for a traditional key. There was a wedding going on that evening. Many of the guests were standing outside all night and the noise came up through that outdoor entrance to our room. I was awakened at 1 am to men arg... Read more
from Newton, Iowa
Submitted on 04-10-2016
Part of wedding block of rooms. The wedding we attended was on the other side of Oak Brook Center. Our passkeys did not work and we had to go back down to lobby to get them reset. Room was clean, king size bed was very comfortable. However, room was very small. There was only one luggage stand, so my suitcase was on the floor up against the wall, wedged between the desk, a small round side table and a small chair. There was no refrigerator nor microwave. Small coffee maker. The wedding t... Read more
from Chicago
Submitted on 06-10-2016
It is always excellent to be here at doubletree hotel with my clients and families ,The environment is very good the staff is excellent the food is very good, The location is very good ,I will recommended it to me as other people
from Snohomish, Washington
Submitted on 08-10-2016
Stayed here for business. The rooms are very clean and family new upgrades. The hotel in general was clean and most of the staff was very friendly. The meeting rooms were really really warm. We requested the AC be turned on, but the guy never showed up. Requested two more times, before we were finished in the room, when it didn't matter any more.
from West Chicago, Illinois
Submitted on 08-10-2016
Awesome time! We came for a small get away from home and work. Dining out with my honey, night life was excellent. We return back to the hotel and slept like babies. Best relaxing night we had in years.
from Indiana
Submitted on 11-10-2016
My husband had business meetings here so my son and I tagged along. The venue and meeting areas were nice. There were two places to eat in the hotel but only one was open for dinner in the evening which was disappointing. The breakfast was very nice with buffet style and made to order omelets but was a little pricey. Hotel bar/grill had decent food/drinks. Bed was a little hard but adequate. Room was clean as was the rest of the hotel. 3 1/2-4 foot pool and hot tub were decent but need up... Read more
from Dearborn, MI, United States
Submitted on 11-10-2016
Avoid if you can food is overpriced and poorly seasoned. Not made aware of cookies, internet working and no phone book in room. Gif shop didn't have change so forced to charge to room. Called several times to straighten my bill out, had to leave messages which were not returned. I'm still trying to get this resolved!
from Chicago, United States
Submitted on 11-10-2016
Great Staff, excellent breakfast buffet, clean rooms and comfortable beds. We were there for a Church Conference. The Conference Hall and break-out rooms were very adequate and the Staff made sure we had everything we needed. The Doubletree is near plenty of great restaurants and shopping areas.
from Chicago, United States
Submitted on 14-10-2016
My stay at this Hotel was for a Church Conference. I attended this hotel as a chaperone for youth. All guests with me enjoyed this stay. This was a great hotel. The location is next to a mall. I wished that I could have stayed a little longer.
from Macomb, IL
Submitted on 16-10-2016
Perfect venue for the event I was attending. Great space for events and right next to the mall which was convenient. I recommend parking in the garage, as the outdoor parking is very very tight. I had dings on my car after being in that lot for 3 days until I moved. Service was great. Room was clean. Had room service and it was very good. I would stay here again.
from New york
Submitted on 20-10-2016
I stayed two nights. The front desk staff were superb and very helpful. The lobby was attractive and my room was spacious and well appointed. The buffet breakfast was quite satisfying and offered many options.
from New Braunfels, United States
Submitted on 20-10-2016
come in late on a business trip (arrived at 9:30 pm), had a yummy cookie (from the check in staff) quick pizza in the bar (great atmosphere with baseball and football on!) and good nights rest before presentation
from bergen county., n.j.
Submitted on 21-10-2016
wonderful weekend made all the more comfortable by the welcoming staff at doubletree. had a problem figuring out ac...engineer was there in minutes. front desk accessible and helpful. dining staff felt like family after only a few days.
from Crestwood, Kentucky
Submitted on 26-10-2016
I thoroughly enjoyed my stay here this past weekend. My room proved comfortable with a wonderful bed. The breakfast buffet the next morning was fresh, tasty, and served with a smile. My biggest disappointment proved the exercise room where I could not locate the TV remote control and no drinking cups were present at the water fountain. I will stay here next month when back in town for business.
from PEORIA
Submitted on 26-10-2016
Kind of OK for the price. I would stay again if there was a function to attend at the venue. Suite was OK. Roomy enough. No freezer compartment in the refrigerator, but the fridge froze all my stuff including drinks anyway. Not what I expected.
from Atlanta, United States
Submitted on 27-10-2016
I choose the hotel for the value of the location. It was adequate. I had business in Chicago. The Hotel is in a great location for food and shopping literally across the street. But it is not "close to Chicago" or a train line. Next time, I would spend more and stay in downtown.
from Puyallup, United States
Submitted on 01-11-2016
Great service and professional staff. Our large meeting was executed as planned. The team anticipated our needs and delivered friendly and efficient service. They even worked with us to meet our budget concerns. Most everyone agreed it was a great venue for our annual conference.
from Phoenix, Arizona
Submitted on 07-11-2016
The hotel is in a good location, clean & cross the street from a mall with lots of restaurants. Service was good but we were a little disappointed there was no mini fridge or microwave. I didn't eat in the restaurant but did visit the sports bar which has great service.
from Phoenix, Arizona
Submitted on 08-11-2016
We stayed here for hockey tournament and the staff was awesome in dealing with a boat load of teenage boys ! Had clean rooms all weekend and great service in the bar and breakfast cafe! Can't forget the yummy cookies at the front desk!great location right across from the mall can't beat that easy access to all places we visited !
from La Crosse, Wisconsin
Submitted on 08-11-2016
We went as a family of four. We were there for a dance competition and the place was sold out. I wish the beds were bigger and they offered free breakfast. Overall the place is very clean and a great location. We will stay again.
from Germantown, Wisconsin
Submitted on 08-11-2016
Well the best part of the hotel was the timeliness of the staff. The hotel was sold out for a dance convention but the wait to check in was minimal. The response to more towels and retrieving the luggage cart was prompt and the delivery of our room service breakfast was on time. The room was spacious. Comfortable beds/pillows. A bit outdated and the bathroom was dim. The shower head was good but located quite low- I kept hitting my head on it and I am only 5'6". The fitness room was impressive- ... Read more
from Saint Louis, Missouri
Submitted on 09-11-2016
I am very pleased with this hotel. It suits me very well when I travel for business. The location is ideal. The amenities offered at the hotel are great. The staff is very attentive to any needs. Highly recommend.
from Springfield, Illinois
Submitted on 10-11-2016
The Double Tree in Oakbrook is conveniently located nearing shopping and dining. They have an excellent fitness center with a good variety of equipment for the short stay traveler. Staff was friendly and receptive to needs.
from Dallas, Texas
Submitted on 12-11-2016
Horrible place. Staff stole my headphones. Hotel refused to help in any way. Had to escalate to Hilton corporate to get service. They are now reimbursing after I went way out of my way to call and put in a complaint. Overpriced and old. Stay at Le Meridian. Much nicer and cheaper price.
from Oakbrook, United States
Submitted on 20-11-2016
I've stayed at this hotel on several occasions and this time was not the norm. They fell short on cleanliness, slow draining tub, and locking mechanism on door failure, which caused me to be locked out of the room.
from Chicago, Illinois
Submitted on 20-11-2016
Taking a break from The hustle and bustle of work to contemplate holiday shopping. Stop at one of my favorite hotels out in Oak Brook with the shopping is wonderful room was clean service was fair had a great time looking forward to the shopping season
from Winchendon, United States
Submitted on 21-11-2016
This hotel is great, from the front desk to Foxes grill. All make you feel like family. Breakfast is the best with omelet buffet with fresh made eggs. Not sure where the fruit comes from but fresh raspberries and blueberries even in the off season. The shoes shine guy is very personable and I enjoyed talking to him before dinner. Great location near mail with plenty of restaurants near by however the food at Foxes is excellent. Had the salmon, large piece for the price and excellent vegetables t... Read more
from San Antonio, Texas
Submitted on 21-11-2016
Staff was awesome and every area of this hotel was spotless. The hotel has quite a few places and to see from having your boots shined to a mini convenience store and a nice restaurant and bar to get a good meal and a cold beverage. Room was clean and well laid out. Will absolutely stay here again if I'm in the area.
from
Submitted on 23-11-2016
Great hotel to stay at and host a conference/meeting. Hosted events there in the past. Rooms are all updated and most of the event space is as well. Very close to Oak Brook Center Mall and also has an indoor parking garage.
from Bartlett, United States
Submitted on 28-11-2016
The beds were super comfy and the breakfast buffet is really good. If you want to stay in the oakbrook area and shop. The hotel is right across the street. The staff is super friendly and made checking in and out super easy and quick. I would definitely recommend this hotel.
from
Submitted on 01-12-2016
This hotel is top notch. At check in, I was greeted by a friendly, smiling face. The hotel was beautifully decorated for the holiday season. Comfortable and clean accommodations. Lovely soaps and loofa (the little things) the warm chocolate chip cookie was heartwarming and appreciated. There is a shuttle that conveniently provides free transportation to night end restaurants in the area. Breakfast in the morning offers healthy fruit alternatives, however also an omelet bar and warm entrees if th... Read more
from
Submitted on 02-12-2016
From the moment I arrived, the people at this hotel exceeded my expectations. Quick and friendly check-in. A free drink voucher to watch the game with a beer. Two bottles of water in the room. The room... What a room. 7th floor, balcony, and a great view of Chicago about 10 miles away. Everything in the room was clean and spotless. The environmental system was quiet. There was no chemical smell or cleaning product residue and I am very sensitive to that. In the morning, after a restful... Read more
from Fort Walton Beach, United States
Submitted on 05-12-2016
We have stayed at this location 3-4 times now and have only had good experiences from check in to check out. The front desk personnel make you feel welcome (love those cookies!), the rooms are always clean, with comfortable bedding and a good t.v.
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