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Hampton Inn Chicago Naperville

Chicago OHare, IL, US (ORD)

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Based on 450 reviews
The Hampton Inn Chicago Naperville is situated approximately 25 miles from O'Hare International Airport and 30 miles west of Chicago.
Room & Rates

HANDICAP-NON SMOKING

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1 KING ACCESS ROOM NOSMOK

,
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1 KNG BED SUITE NONSMOKING

SOFA BED-TABLE FOR 4- FREE HIGH SPEED-LAPDESK, CURVED SHOWER ROD-WATERPIK SHOWERHEAD
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SPC PRICE KNG BED-NON SMKG

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, CHAIR WITH OTTOMAN-WATERPIK SHOWERHEAD
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KING STUDY-NON SMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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2 DBL HEARING ACC NOSMOK

VIS FIREALRM/DOOR/PHN ALRT/HDTV, FREE WI-FI/HOT BREAKFAST INCLUDED
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1KNG MOB/HEAR ACC W/TUB NS

VIS FIREALRM/DOOR/PHN ALRT, HDTV/FREE HIGH SPEED/FREE HOT BREAKFAST
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1KG MOB/HEAR ACC RI-SHW NS

VIS FIREALRM/DOOR/PHN ALRT, HDTV/FREE HIGH SPEED/ FREE HOT BREAKFAST
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DOUBLE DOUBLE/NONSMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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Hampton Inn Chicago Naperville
1087 East Diehl Rd., Naperville, IL US 60563

welcome to the Hampton Inn Chicago/Naperville near NIU Conference Center.Stroll the historic downtown near our Hampton Inn® hotel in Chicago/Naperville near NIU Conference Center, and you may find our nickname a little odd: "The Silicon Prairie." Brick-lined streets, a charming Riverwalk, intimate shops and restaurants vie for your attention. Yet this part of Illinois is so technologically oriented that folks flock to the Hampton Inn hotel in Chicago/Naperville near NIU Conference Center to get in on the science and quality of life here.At the Hampton Inn hotel in Chicago/Naperville, we agree: Whether you're a technical specialist or a fan of suburban living, life is good here. We're a family-oriented town just 30 miles west of Chicago. So come check into our hotel in Naperville, and check out our family town on the Silicon Prairie.services & amenitiesHere at the Hampton Inn Chicago/Naperville, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & Events* Local restaurant guide

Amenities Include: Meeting Rooms, Restaurant, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 450 reviews
from Olney, Illinois
Submitted on 11-05-2016
Digital check-in was helpful and gave us peace of mind since we arrived after midnight. The room we had selected was ready for us and check in was quick and easy. The beds and pillows were very comfortable! Breakfast selections were extraordinary and delicious, including sausages, omelets, and fruit salad. We were impressed by the extra touches, like whipped cream for the waffles and dried fruit, nuts, and cinnamon /sugar for the old fashioned oatmeal.
from Lincoln, Nebraska
Submitted on 13-05-2016
We went for family function We were very pleased with every aspect of our stay. Great facility with nice amenities next time we go to Naperville this would be our hotel of choice. Would highly recommend to others
from Bloomingdale, Illinois
Submitted on 24-05-2016
Fine accommodations, but it is the staff and customer service that really make this place! Special kudos to Jenni and Vince. Both extremely friendly and helpful. Complimentary chocolate chip cookies in the afternoon are a nice touch. Just a short ride to downtown Naperville and all kinds of restaurants and shops.
from Mississauga, Canada
Submitted on 24-05-2016
Very good hotel, clean and in a safe area. close to many restaurants in walking distance AC unit in the room was loud. very easy with a rental car to get to from the airport. bonus was that breakfast was included
from Plattsburgh, New York
Submitted on 24-05-2016
The Hampton Inn in Naperville, IL was such a nice place with delightfully helpful management and staff throughout the hotel! They welcomed me warmly at check-in, provided me with a list of nearby restaurants, printed out directions back to O'hare to the car rental place, and gave me a toothbrush since I left mine at home! I used the exercise room and enjoyed breakfast in the breakfast area. Thanks for making me feel at home!
from Naperville, United States
Submitted on 26-05-2016
bed was super hard - internet a bit slow - could have been cleaner - good location with several restaurants close by - will probably pass next time unless only option - below what I believe is the Hampton Inn standard
from
Submitted on 02-06-2016
Overall, I had a pleasant experience at the hotel. The staff was friendly and helpful. My check-in was quick and easy due. Located near a variety of eating establishments. I would definitely stay at this hotel again.
from FORT WAYNE, United States
Submitted on 09-06-2016
I chose the hotel for location and because they had been "newly renovated". The hotel is in a quiet area with very quiet rooms. The room was very clean and the bed was comfortable. We will use this hotel in the future while visiting family.
from Oak Lawn, United States
Submitted on 10-06-2016
We stayed here for my son's wedding at a nearby venue. The price was great, the rooms were very nice and extremely clean. The staff was extremely helpful and accommodating. The hotel provided transportation to the nearby wedding venue which made the event much easier to stage. The drivers were very helpful.
from Ogallala, United States
Submitted on 13-06-2016
A very enjoyable experience. A good location. Easy access from the Interstate and easy access to dining establishments. Friendly and helpful staff. Attractive and comfortable room. I enjoyed my stay very much.
from Waukee, Iowa
Submitted on 17-06-2016
Spent three nights here with my lady in June, 2016. Clean and comfortable with a pleasant staff. Bed was very comfortable; they were changing out mattresses in other rooms during our stay. Outdoor pool was great for two hot days and the price was right.
from Cape Cod, Ma
Submitted on 18-06-2016
This Hampton Inn is located in a very good area. Close to many excellent restaurants. But most importantly easy entrance and exit to I-88 and the greater Chicago Area. The main distraction was this is an ordered Hampton Inn. It looks and feeds very outdated. Bathroom is very small now with the newer sink. The bed is hard, not the newer Hampton style mattress. The decor in the room and hallways is dark and gloomy. This hotel needs a face lift and refurbishment. It felt dirty, but it was cle... Read more
from Cleveland, Ohio
Submitted on 28-06-2016
I love the Hampton and Naperville is no exception . The staff was really sweet and it's a short walk from an awesome mall that has lots of food and activities for every price range. The breakfast was great lots of options, nicely presented, good coffee, nice job.
from Atlanta, Georgia
Submitted on 29-06-2016
Conveniently located off I-88 and close to many restaurants. Try World of Beer across the parking lot. Many other good choices in walking distance. If you have time, make sure to check out downtown Naperville which is about 2 miles away. Staff at this hotel was excellent, food very good and the rooms sufficient.
from Norwalk, United States
Submitted on 29-06-2016
This was a extremely clean hotel. The staff was very friendly and attentive to all our needs. The breakfast is awesome. They had a variety of food items to satisfy all. I would definitely return to this hotel. Thank you for such a great experience.
from Salisbury, Maryland, United States
Submitted on 30-06-2016
I'll admit that I am blinded by the mention of a Hampton Inn, I love their "clean bedding " promise...although I do know all Hampton Inns are not created equal. We were attending a family wedding and this Hampton Inn was not one of the suggested lodging options, but since I'm basically devoted to the brand, there I was. My room was #409 and as we walked in, the cushion on the bench was stained (my greeting to the room), the room was small and clean otherwise. The most upsetting was the mattress,... Read more
from Charlotte
Submitted on 01-07-2016
Lobby is dirty, common computer in the hallway?, dirty main eating area, poor selection for breakfast, aging hotel, needs maintenance. Wont be staying there again. Limited hours for use of exercise room and equipment??
from Galena, OH, United States
Submitted on 02-07-2016
Very nice clean and friendly people in this hotel. Great location to the Western suburbs in Chicago, breakfast not bad - we've had better selections at this Hampton before. But it was good and hot. Love their coffee!
from Philadelphia, Pennsylvania
Submitted on 06-07-2016
From the cookies and cold water bottle that were offered upon arrival, to the front desk calling to check how everything was, to the ease with which I quickly booked the shuttle, this was a great stay! Would stay again if back in the area!
from Bloomington-Normal, Illinois
Submitted on 07-07-2016
Everything was amazing! Breakfast was so good. Staff was very friendly. For the plans I had, the location was perfect. (Right off a busy road and quiet) I didn't use the pool, but it looked nice. (Outdoor pool) I had a great stay and would definitely use this hotel for every time I'm in town.
from West Des Moines, Iowa
Submitted on 07-07-2016
My family stayed after leaving Chicago, convenient location of I-88. The hotel was clean and had friendly staff. The bed was hard but other than that great stay at a fair price. Breakfast was fine. Nothing fancy but well stocked and easy to get your items.
from Chicago, Illinois
Submitted on 07-07-2016
Very clean and very quite, with a very nice staff. We had a few special requests, and they were all granted. The breakfast was very good, with lots of choices, both healthy and indulgent. Surprisingly good coffee!. Only complaint was having only one breakfast attendant on duty when the hotel was full or near full. She was really hustling to keep up.
from Elkhart, Indiana
Submitted on 08-07-2016
The hotel is close to several restaurants & just off the highway. Service was very friendly, fast and helpful. We were able to check in earlier which was a plus. We have stayed at nicer Hamptons however. This place could use some sprucing up for sure. Our bed was not the most comfortable - and usually with Hamptons this is has not been the case for us. Also the pillows were lacking. My main concern though was the back door had a sign saying the door was locked at all times for our safety ... Read more
from Peoria, Illinois
Submitted on 11-07-2016
Nice location, clean and comfortable room at a reasonable price. Staff was extremely courteous and helpful at all times. No issues with parking or service at any time. We would stay at this location again.
from matthews NC
Submitted on 11-07-2016
Really good price and friendly people. I stay at Hilton properties all the time and have never had beds like this. Like sleeping on a board. They knew about the problem. And had changed out SOME of the beds.
from Rocky River, Ohio
Submitted on 12-07-2016
The motel was great, got a good night sleep after the long train ride from Utah. They were welcoming to our group, the room was clean, cheerful and quite. The breakfast was very good with a good selection of items.
from Dallas, Texas
Submitted on 16-07-2016
First, the staff and hotel are good. The breakfast was a hit for the kids. We just didn't care for the beds. Too firm and plastic like mattress pads. Caused us to toss and turn all night. We did not use the pool, but it looked clean and refreshing.
from Kalamazoo, Michigan
Submitted on 16-07-2016
Fairly standard Hampton Inn. Rooms were clean, beds comfortable, continental breakfast with hot and cold selections. The problem was with the temperature in the room. The air turned on infrequently and when it did would run only briefly then turn off, no option to keep the fan blowing while using the AC, even with the air turnedto 62 degrees we were roasting most of the night and every time the air kicked on, the noise would wake us. Was travelling with others who had the same experience In ... Read more
from Bakersfield, United States
Submitted on 18-07-2016
We stayed for three days for a family reunion which was held at a private residence. We enjoyed the breakfast each morning. Our room was cleaned very well each day. The staff was very nice. The hotel was quiet. We had very easy access to a number of wonderful restaurants within walking distance.
from Atlanta, United States
Submitted on 19-07-2016
Awesome hotel. Staff was amazing and always extremely helpful. Breakfast was AMAZING. We truly enjoyed the cleanliness of the pools and workout amenities. Would stay at this hotel ANYTIME I'm in the area.
from Jacksonville
Submitted on 20-07-2016
Front desk gal was VERY sweet and helpful Natalie, I think), and the common areas were nice, but as soon as you boarded that TIRED old elevator, you enter The Twilight Zone...The hallways are narrow, even the room doors are smaller than normal. The room was pleasant--felt more like a cruise ship cabin, though. The tiny bathroom had a HUGE standalone counter system that very nearly required you to sidle-in sideways to use the toilet... The mattress was firm , but tired, and that relic of an a... Read more
from
Submitted on 20-07-2016
We were very disappointed with our experience with this location. We always try to stay at a Hampton due to their consistency, however this location failed. The beds were hard, noisy and uncomfortable. The pool was very cloudy and the staff were more interesting in their music on their headphones then the guests.
from Omaha, United States
Submitted on 20-07-2016
This was a great hotel in a very nice suburb. Staff is very friendly and the hotel was very clean. Be sure to check out the old downtown of Naperville! A great area with lots of shops and restaurants.
from Saint Louis, Missouri
Submitted on 23-07-2016
This place worked out perfect for us, in between everything with good access to the Interstates. Natalie was at the desk when we checked in and she was fantastic. All of our questions about train travel to Chicago were answered immediately, plus she had some great maps to give us. She was extremely helpful with our other questions as well. They have a shuttle service which was also very helpful as I had to leave my wife on her own for one evening so she took the shuttle to the downtown porti... Read more
from Kalamazoo, Michigan
Submitted on 26-07-2016
Hampton is always our "goto" first choice. This appears to be an older Inn with many updates. Our room was very small but clean. The heating/air conditioner was hard to regulate. Breakfast area was to small for the number of guest staying at the hotel. Missed having a mini frig but very nice hair dryer. Nice selection of restaurants within walking distance.
from Brookfield, United States
Submitted on 26-07-2016
The staff is friendly, the rooms are very clean, and the breakfast and coffee bar are very good offering nutritious options. There are a number of eateries within walking distance and the surrounding area is nice.
from Bremerton, Washington
Submitted on 27-07-2016
Staff was great and helped us as much as possible. Very accommodating with rooms with other family members with a separate reservation. The pool was clean and places to eat were within walking distance.
from Minnesota
Submitted on 29-07-2016
No refrigerator in your room, even if you ask for one it was so small you couldn't put anything in it. The bed was really hard unlike other Hampton Inn's I have stayed in. My co-worker also said their bed was awful.
from Bloomington-Normal, Illinois
Submitted on 30-07-2016
Due to tournament had to reschedule dates multiple times and when team didn't do well they let us out of our last day with less than 24 hours notice. Extremely pleasant about it as well. Much appreciated.
from New Jersey
Submitted on 01-08-2016
I'm staying at the Hampton Inn, Naperville for 3 nights on business. The wi fi is so weak that it's almost impossible to use. The fellow at the front desk said, "Yeah, it goes in and out but usually comes back." No manager on duty tonight (8:00 pm), nobody in engineering--just the young woman at the front desk. Decent breakfast with plenty of good coffee. Rooms are clean but very plain.
from San Antonio, United States
Submitted on 07-08-2016
I have stayed in this property before in previous years. I have never been disappointed. Staff is helpful and friendly; and the complimentary breakfast is complete. Location is great for Naperville. The property is not sumptuous luxury--it is practical comfort and its staff genuinely courteous.
from
Submitted on 08-08-2016
We enjoyed our stay at this hotel. Breakfast and the staff were both great. Rooms were clean and comfortable. This was a good value and easy to find from the expressway. We would definitely stay here again.
from Killeen, United States
Submitted on 16-08-2016
We stayed at this hotel for a wedding across the street at NIU. They shuttled us back and forth and let us party in the lobby. it had a comfy bed with AWESOME pillows! Staff did a great job to get us checked in and out quickly. Breakfast has the pre-made omelets (YUM!) i would recommend it.
from Gastonia, United States
Submitted on 03-09-2016
Hotel is in need of an upgrade. Bed was horrible, and bathroom was left dirty with a wash rag hanging from the shower. This property is the same as it was when I stayed here 10 plus years ago. Stay at the Embassy Suites next door.
from Peoria, Illinois
Submitted on 05-09-2016
Great property. Clean rooms and pool was sparkling. Lots of parking for our trailer. Breakfast with waffle maker and nice selection. Rooms were quiet. Was a little worried because rate was so reasonable but it was perfect. Would definitely stay here again.
from Little Rock, Arkansas
Submitted on 05-09-2016
The staff went above and beyond, and accommodated an unusual request. They also offered bereavement prices when they found out why we were coming, making the stay more affordable. They went above and beyond. Love Hampton Inns. Their customer service is the key to their success.
from Bridgeview
Submitted on 06-09-2016
The hotel and it's staff were great. Very pleasurable breakfast experience - staff went out of their way to make sure we had everything we needed. The staff handling the cleaning of the rooms were very helpful - my wife needed some assistance and there was no question - she just went out of her way to help.
from chicago, United States
Submitted on 08-09-2016
clean and helpful, staff helped me when I needed an iron, breakfast was hot and all items available location was right off of the highway and the area appeared safe, a major concern for Chicago great stay
from Atlanta, Georgia, Usa
Submitted on 12-09-2016
This property must have belonged to another brand before becoming a Hampton Inn. The room and bathroom are definitely not up to the Hampton standards one associates with a Hampton property; it is clean but tired. The front desk folks and staff are very friendly and helpful and the breakfast is very goo. The Internet was up to par and the common areas well kept.
from Philadelphia, United States
Submitted on 18-09-2016
Property is an older Hampton with a bit of a lobby facelift probably a few years ago. What I liked about Hampton/Naperville was the attitude of the staff - especially Vince. If I could give a review of a staff member, he would get 5 stars. Management must know that he is the glue holding it together. I made a reservation for the shuttle to get to the train station night before. This place is popular for weddings & this week was no exception. In the AM, van was not available. Vince arranged a cab... Read more
from Katy, United States
Submitted on 25-09-2016
Whether for business or pleasure this hotel is clean, staff is friendly, everyone works to make certain all is well. Convenient to restaurants; if no, a shuttle is offered. Will stay at this facility over all others.
from ann arbor, United States
Submitted on 27-09-2016
arrive late night, located inside a shopping center, convenient for dinner,neighborhood is nice, feel safe. There is big Asia marked nearby, you have change taste different style of food. breakfast was little simple, otherwise is good. I am HHonor member, I will use this hotel again.
from Naperville, IL, United States
Submitted on 30-09-2016
Hampton Inn in Naperville puts you in the center of great restaurants and easy access to the interstate. I have stayed there for 20 years. The rooms are clean the service is excellent and everyone remembers me when I return.
from San Antonio, Texas
Submitted on 02-10-2016
We have stayed many times at this property over the years and we still enjoy coming back to it. The staff is the best, from the front desk to housekeeping and the kitchen staff, everyone made us welcome with a genuine smile. The property does need a little refreshing; elevators are showing their age and a few other but minor things need attention. We certainly will stay here again
from Peoria, United States
Submitted on 09-10-2016
Very good quality for the price, rooms are clean, staff is friendly and efficient, location is nice neighborhood and convenient to Chicagoland. Beds are comfortable and bathrooms are clean. Quiet area. I would recommend.
from Denver, CO
Submitted on 11-10-2016
I was surprised by the reviews this Hampton Inn receives. We stayed for two nights on the fourth floor. The carpet in the room should've been replaced years ago. The mattress was old and very uncomfortable. The room also didn't have a small refrigerator. I wouldn't advise anyone to stay here unless the place is remodeled. The area has numerous other hotels. The front desk was a plus for this Hampton Inn.
from Toronto, Canada
Submitted on 12-10-2016
Good breakfast, the hotel needs a lift although the rooms are okay clean. The pillows were too soft. Surprised that the side door did not need the access card to gain entry at 9:30 p.m. Friendly staff.
from Fond du Lac, WI
Submitted on 15-10-2016
The hotel is in need of an update, as it is starting to look a little tired. However, it was clean, staff was friendly and the breakfast was about as good as you could expect for complimentary. Good location as there are tons of good restaurants, and pub/grills very close. Pricing was reasonable.
from Indiana
Submitted on 15-10-2016
Loved the breakfast and the online check in was great. Our room was large and the bed was very comfortable. When our room wasn't ready upon arrival, the hostess immediately moved me to another room which took only a few seconds. The staff was extremely friendly. Would stay here again.
from
Submitted on 16-10-2016
The motel was in a very nice part of the area. The motel lobby was well lite and well kept. Parking was accessible and well lite. The rooms were clean and beds were very comfortable. The showers and bathrooms were clean and well attended. Rooms seemed to be maintained and not run down. The morning breakfast was excellent with a wide variety of selects, cold and hot items and various drinks and beverages. upon checkout we were greeted and asked about our stay. The charges were accurate as far as ... Read more
from Beatrice, United States
Submitted on 18-10-2016
The staff were very friendly. The rooms were very clean and modern. The breakfast was by far the best of any hotel breakfast we've ever had. Check in was quick. I liked the online check in process to pick the room location and bed choice ahead of time. We will definitely be back!
from Madison, Wisconsin
Submitted on 19-10-2016
The room had a dead spider on the wall. When you sleep on bed u can feel the mattress spring they the bed. Over all the bed was not comfortable at all. When I mention that to front end I felt they didn't care about it. The only thing the person said was oh I am sorry and it was not even sincere apologies to me.
from Omah, United States
Submitted on 22-10-2016
Friendly staff very clean great breakfast Would stay again if ever in Naperville Chicago is such a fun city to visit and many great things to see. Can not wait to go back again. Go Cubs with this year. Bears could use some help
from Portland, Oregon
Submitted on 23-10-2016
Clean rooms, free internet, free breakfast, efficient check-in, plenty of parking, big desk, clean bathroom. Good value all round and very convenient if you are visiting Wheaton College (20 minutes to the north). Lots of places to eat within 5 mins drive.
from Raleigh, North Carolina
Submitted on 24-10-2016
Room smelled......no room in bathroom, vanity bigger than bath tub............stayed on Saturday, October 22 and asked when booking on the phone if they had sports channels so we could watch the Cubs game, was informed they did and the game would be on. Checked in and no Cubs game. Had to go to near by restaurant to watch the game. Travel a lot and have stayed in this area before but first time at this location. Do not plan on going back.
from Lexington, Illinois
Submitted on 24-10-2016
Great stay at quality hotel. Very friendly desk personnel. Room was clean, attractive, and comfortable. Room appeared to have been recently updated. The hallways were very quiet the entire time we were there. The breakfast offered a nice selection. I would have no problem recommending this hotel to others.
from Springfield, Massachusetts
Submitted on 25-10-2016
In town visiting friends and chose this hotel as it was close to them. Our room was clean and comfortable, and I have to agree with others that the bathroom was small. The breakfast buffet offered a large selection. All employees were very nice, from the front desk to shuttle driver. We enjoyed our visit and would definitely stay there again if we are in the area.
from Bloomington, Illinois
Submitted on 25-10-2016
This Hampton Inn was on the whole average .. My bed was like sleeping on a concrete floor. Pillows were sooo soft even two together was not enough to support my head and neck properly The staff were all friendly and seemed to be competent at their job. No complaints The food for breakfast was marginal. The sausage was pure salt... No other flavors came through. The rest of the breakfast was on par with most other chain hotels in this price range... The oatmeal was OK but not very hot and ... Read more
from Lake Geneva, Wisconsin
Submitted on 27-10-2016
If you like a comfortable bed, this is not the place for u. It was super firm. We had a hard time getting to sleep. The rooms were average size but the baths were TINY. U had to hold your breath to turn around. The breakfast was good & busy. I don't think we will be staying there again
from Adrian, Michigan
Submitted on 29-10-2016
Extremely great value; Naperville for less than $100/night?!?! Same brand hotel just 12 miles north is $160/night! CRAZY!! Housekeeping staff did a great job providing feather free accommodations. Complimentary breakfast was fantastic yet hotel staff struggled to keep up with cleanliness of tables between groups. All in all, a great one night stay.
from Batavia, Illinois
Submitted on 31-10-2016
We stayed one night for a 40th birthday because we were hanging out at Top Golf. The front desk staff let us hang out in the lobby and decorate and have a drink. They were incredibly accommodating. Rooms were clean and updated. The bed was actually comfortable! Breakfast in the morning was wonderful. Tons of options. Thanks again for a great stay!
from Toledo, Ohio, United States
Submitted on 01-11-2016
Weekend stay while visiting family. Chose this hotel because of brand, proximity and a great rate. Staff was professional, pleasant and helpful. Rooms were clean and comfortable. Bathroom was a little on the small side - liked the large vanity, but it was a little big for the space. Breakfast buffet offered a good selection. Would definitely stay here again.
from Lincolnshire
Submitted on 04-11-2016
I was here for a business trip. They were efficient at check in and check out. Nice breakfast. I know a lot go for these big high tables, I think they are awkward, but there were other options. Staff was good they checked about my Hilton rewards for me.
from East Grand Rapids, Michigan
Submitted on 09-11-2016
Started with a very nice and helpful staff... plus a few free cookies. The lobby was nice and I liked the breakfast. The room seemed pretty small and narrow, and the ac unit didn't really cool the room like I'm used to when I travel.
from
Submitted on 10-11-2016
We have experienced a few issues with packages sent to the hotel. One of the packages arrived only after we have left the hotel. Instead of sending the package back where it came from, they saved it for us and asked us where we want to ship it to. Vince was extremely kind and pleasant, although we were indecisive and confused, he kept on suggesting solutions in a very helpful and thoughtful way.
from Grand Rapids
Submitted on 10-11-2016
First the Rock Stars! Robyn, Jenny and Vince! Robyn and Vince at the front desk- staying in hotels nearly 70 nights/year-I've never been asked if I wanted my bottled water "room temperature or cold". Friendly and thoughtful, I felt they genuinely appreciated me being there. At breakfast Jenny was friendly, helpful and conversational. Recently, at other properties, Breakfast Attendants seem to be aloof, not at all the case with Jenny and her teammates!
from Los Angeles, CA
Submitted on 12-11-2016
Hampton Inn & Suites on Diehl Road in Naperville is a comfortable, reliable place to stay. We stay here often and after having stayed at some of the other hotels in the same price range, we prefer Hampton Inn. Our room had a very comfortable king size bed, a sofa bed and the standard LED TV. We asked for a mini-refrigerator and this was provided the next morning. Our room was cleaned and ready everyday by Noon as we requested. Breakfast is the usual fare and not particularly noteworthy. Package... Read more
from Fayetteville, United States
Submitted on 18-11-2016
Naperville is a gem amongst places to visit. Ambiance, food and shopping, it's all there. The hotel is conveniently located and holds true to its standards. If you're into working out during your hotel stay, take a number to use "the" treadmill.
from Mesa, Arizona
Submitted on 17-11-2016
The Staff was very impressive - from the gentleman who checked us in to the General Manager who left a personal note for us. Complimentary Shuttle gave us a ride to pick up our rental car. Everyone was pleasant and helpful.
from Ontario, Ohio
Submitted on 18-11-2016
This Hampton was just ok. Small room and small bathroom. Bed comfort was just ok. Not as nice as we expected. We have stayed in several Hampton Inns and some have been extra nice with very comfortable beds. This one was ok but not as good as we expected
from siouxfalls, United States
Submitted on 19-11-2016
What we paid was worth , staff at fd was good and friendly. Morning FD Lady was good and did give us extra soap need with a smile and asked if we need shampoo , as i was hesitating to ask for more , but she made me comfortable. Thanks
from Madison, WI, USA
Submitted on 21-11-2016
What else could you want? I stayed one night while in town for a lecture. Loved the mobile check-in option. Nice-sized room. Quiet. Better than average breakfast srlections--the omelets were a plus. Easy access from I-88.
from Joliet, Illinois
Submitted on 22-11-2016
The staff is wonderful however the rest of this property stinks!!! I had a TV that the contrast was so bad I could barley see the picture and it was the WORST bed I have ever attempted to sleep on. Thankfully I was only there one night and moved to another Hampton Inn in Bolingbrook that was awesome. Do yourself a favor avoid Hampton Inn in Naperville and stay at the Hampton Inn in Bolingbrook
from merrillville, United States
Submitted on 30-11-2016
The entire staff here makes you feel comfortable and went above and beyond to make it a very wonderful stay. The room was very clean and smelled very fresh. The complimentary breakfast was delicious. The breakfast lady was very courteous. Thank you!
from Gilbertsville, Pennsylvania
Submitted on 03-12-2016
Had to drive past Chicago. Did not want to venture too close. Area is awesome with lots of restaurant opportunities. Hotel was clean and well maintained. Would recommend to anyone passing through the Chicago area and wanted to stay outside the loop.
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