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Hampton Inn Chicago Naperville

Chicago OHare, IL, US (ORD)

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Based on 429 reviews
The Hampton Inn Chicago Naperville is situated approximately 25 miles from O'Hare International Airport and 30 miles west of Chicago.
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Hampton Inn Chicago Naperville
1087 East Diehl Rd., Naperville, IL US 60563

welcome to the Hampton Inn Chicago/Naperville near NIU Conference Center.Stroll the historic downtown near our Hampton Inn® hotel in Chicago/Naperville near NIU Conference Center, and you may find our nickname a little odd: "The Silicon Prairie." Brick-lined streets, a charming Riverwalk, intimate shops and restaurants vie for your attention. Yet this part of Illinois is so technologically oriented that folks flock to the Hampton Inn hotel in Chicago/Naperville near NIU Conference Center to get in on the science and quality of life here.At the Hampton Inn hotel in Chicago/Naperville, we agree: Whether you're a technical specialist or a fan of suburban living, life is good here. We're a family-oriented town just 30 miles west of Chicago. So come check into our hotel in Naperville, and check out our family town on the Silicon & amenitiesHere at the Hampton Inn Chicago/Naperville, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & Events* Local restaurant guide

Amenities Include: Meeting Rooms, Restaurant, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 429 reviews
from Olney, Illinois
Submitted on 11-05-2016
Digital check-in was helpful and gave us peace of mind since we arrived after midnight. The room we had selected was ready for us and check in was quick and easy. The beds and pillows were very comfortable! Breakfast selections were extraordinary and delicious, including sausages, omelets, and fruit salad. We were impressed by the extra touches, like whipped cream for the waffles and dried fruit, nuts, and cinnamon /sugar for the old fashioned oatmeal.
from Lincoln, Nebraska
Submitted on 13-05-2016
We went for family function We were very pleased with every aspect of our stay. Great facility with nice amenities next time we go to Naperville this would be our hotel of choice. Would highly recommend to others
from Bloomingdale, Illinois
Submitted on 24-05-2016
Fine accommodations, but it is the staff and customer service that really make this place! Special kudos to Jenni and Vince. Both extremely friendly and helpful. Complimentary chocolate chip cookies in the afternoon are a nice touch. Just a short ride to downtown Naperville and all kinds of restaurants and shops.
from Mississauga, Canada
Submitted on 24-05-2016
Very good hotel, clean and in a safe area. close to many restaurants in walking distance AC unit in the room was loud. very easy with a rental car to get to from the airport. bonus was that breakfast was included
from Plattsburgh, New York
Submitted on 24-05-2016
The Hampton Inn in Naperville, IL was such a nice place with delightfully helpful management and staff throughout the hotel! They welcomed me warmly at check-in, provided me with a list of nearby restaurants, printed out directions back to O'hare to the car rental place, and gave me a toothbrush since I left mine at home! I used the exercise room and enjoyed breakfast in the breakfast area. Thanks for making me feel at home!
from Naperville, United States
Submitted on 26-05-2016
bed was super hard - internet a bit slow - could have been cleaner - good location with several restaurants close by - will probably pass next time unless only option - below what I believe is the Hampton Inn standard
Submitted on 02-06-2016
Overall, I had a pleasant experience at the hotel. The staff was friendly and helpful. My check-in was quick and easy due. Located near a variety of eating establishments. I would definitely stay at this hotel again.
from FORT WAYNE, United States
Submitted on 09-06-2016
I chose the hotel for location and because they had been "newly renovated". The hotel is in a quiet area with very quiet rooms. The room was very clean and the bed was comfortable. We will use this hotel in the future while visiting family.
from Oak Lawn, United States
Submitted on 10-06-2016
We stayed here for my son's wedding at a nearby venue. The price was great, the rooms were very nice and extremely clean. The staff was extremely helpful and accommodating. The hotel provided transportation to the nearby wedding venue which made the event much easier to stage. The drivers were very helpful.
from Ogallala, United States
Submitted on 13-06-2016
A very enjoyable experience. A good location. Easy access from the Interstate and easy access to dining establishments. Friendly and helpful staff. Attractive and comfortable room. I enjoyed my stay very much.
from Waukee, Iowa
Submitted on 17-06-2016
Spent three nights here with my lady in June, 2016. Clean and comfortable with a pleasant staff. Bed was very comfortable; they were changing out mattresses in other rooms during our stay. Outdoor pool was great for two hot days and the price was right.
from Cape Cod, Ma
Submitted on 18-06-2016
This Hampton Inn is located in a very good area. Close to many excellent restaurants. But most importantly easy entrance and exit to I-88 and the greater Chicago Area. The main distraction was this is an ordered Hampton Inn. It looks and feeds very outdated. Bathroom is very small now with the newer sink. The bed is hard, not the newer Hampton style mattress. The decor in the room and hallways is dark and gloomy. This hotel needs a face lift and refurbishment. It felt dirty, but it was cle... Read more
from Cleveland, Ohio
Submitted on 28-06-2016
I love the Hampton and Naperville is no exception . The staff was really sweet and it's a short walk from an awesome mall that has lots of food and activities for every price range. The breakfast was great lots of options, nicely presented, good coffee, nice job.
from Atlanta, Georgia
Submitted on 29-06-2016
Conveniently located off I-88 and close to many restaurants. Try World of Beer across the parking lot. Many other good choices in walking distance. If you have time, make sure to check out downtown Naperville which is about 2 miles away. Staff at this hotel was excellent, food very good and the rooms sufficient.
from Norwalk, United States
Submitted on 29-06-2016
This was a extremely clean hotel. The staff was very friendly and attentive to all our needs. The breakfast is awesome. They had a variety of food items to satisfy all. I would definitely return to this hotel. Thank you for such a great experience.
from Salisbury, Maryland, United States
Submitted on 30-06-2016
I'll admit that I am blinded by the mention of a Hampton Inn, I love their "clean bedding " promise...although I do know all Hampton Inns are not created equal. We were attending a family wedding and this Hampton Inn was not one of the suggested lodging options, but since I'm basically devoted to the brand, there I was. My room was #409 and as we walked in, the cushion on the bench was stained (my greeting to the room), the room was small and clean otherwise. The most upsetting was the mattress,... Read more
from Charlotte
Submitted on 01-07-2016
Lobby is dirty, common computer in the hallway?, dirty main eating area, poor selection for breakfast, aging hotel, needs maintenance. Wont be staying there again. Limited hours for use of exercise room and equipment??
from Galena, OH, United States
Submitted on 02-07-2016
Very nice clean and friendly people in this hotel. Great location to the Western suburbs in Chicago, breakfast not bad - we've had better selections at this Hampton before. But it was good and hot. Love their coffee!
from Philadelphia, Pennsylvania
Submitted on 06-07-2016
From the cookies and cold water bottle that were offered upon arrival, to the front desk calling to check how everything was, to the ease with which I quickly booked the shuttle, this was a great stay! Would stay again if back in the area!
from Bloomington-Normal, Illinois
Submitted on 07-07-2016
Everything was amazing! Breakfast was so good. Staff was very friendly. For the plans I had, the location was perfect. (Right off a busy road and quiet) I didn't use the pool, but it looked nice. (Outdoor pool) I had a great stay and would definitely use this hotel for every time I'm in town.
from West Des Moines, Iowa
Submitted on 07-07-2016
My family stayed after leaving Chicago, convenient location of I-88. The hotel was clean and had friendly staff. The bed was hard but other than that great stay at a fair price. Breakfast was fine. Nothing fancy but well stocked and easy to get your items.
from Chicago, Illinois
Submitted on 07-07-2016
Very clean and very quite, with a very nice staff. We had a few special requests, and they were all granted. The breakfast was very good, with lots of choices, both healthy and indulgent. Surprisingly good coffee!. Only complaint was having only one breakfast attendant on duty when the hotel was full or near full. She was really hustling to keep up.
from Elkhart, Indiana
Submitted on 08-07-2016
The hotel is close to several restaurants & just off the highway. Service was very friendly, fast and helpful. We were able to check in earlier which was a plus. We have stayed at nicer Hamptons however. This place could use some sprucing up for sure. Our bed was not the most comfortable - and usually with Hamptons this is has not been the case for us. Also the pillows were lacking. My main concern though was the back door had a sign saying the door was locked at all times for our safety ... Read more
from Peoria, Illinois
Submitted on 11-07-2016
Nice location, clean and comfortable room at a reasonable price. Staff was extremely courteous and helpful at all times. No issues with parking or service at any time. We would stay at this location again.
from matthews NC
Submitted on 11-07-2016
Really good price and friendly people. I stay at Hilton properties all the time and have never had beds like this. Like sleeping on a board. They knew about the problem. And had changed out SOME of the beds.
from Rocky River, Ohio
Submitted on 12-07-2016
The motel was great, got a good night sleep after the long train ride from Utah. They were welcoming to our group, the room was clean, cheerful and quite. The breakfast was very good with a good selection of items.
from Dallas, Texas
Submitted on 16-07-2016
First, the staff and hotel are good. The breakfast was a hit for the kids. We just didn't care for the beds. Too firm and plastic like mattress pads. Caused us to toss and turn all night. We did not use the pool, but it looked clean and refreshing.
from Kalamazoo, Michigan
Submitted on 16-07-2016
Fairly standard Hampton Inn. Rooms were clean, beds comfortable, continental breakfast with hot and cold selections. The problem was with the temperature in the room. The air turned on infrequently and when it did would run only briefly then turn off, no option to keep the fan blowing while using the AC, even with the air turnedto 62 degrees we were roasting most of the night and every time the air kicked on, the noise would wake us. Was travelling with others who had the same experience In ... Read more
from Bakersfield, United States
Submitted on 18-07-2016
We stayed for three days for a family reunion which was held at a private residence. We enjoyed the breakfast each morning. Our room was cleaned very well each day. The staff was very nice. The hotel was quiet. We had very easy access to a number of wonderful restaurants within walking distance.
from Atlanta, United States
Submitted on 19-07-2016
Awesome hotel. Staff was amazing and always extremely helpful. Breakfast was AMAZING. We truly enjoyed the cleanliness of the pools and workout amenities. Would stay at this hotel ANYTIME I'm in the area.
from Jacksonville
Submitted on 20-07-2016
Front desk gal was VERY sweet and helpful Natalie, I think), and the common areas were nice, but as soon as you boarded that TIRED old elevator, you enter The Twilight Zone...The hallways are narrow, even the room doors are smaller than normal. The room was pleasant--felt more like a cruise ship cabin, though. The tiny bathroom had a HUGE standalone counter system that very nearly required you to sidle-in sideways to use the toilet... The mattress was firm , but tired, and that relic of an a... Read more
Submitted on 20-07-2016
We were very disappointed with our experience with this location. We always try to stay at a Hampton due to their consistency, however this location failed. The beds were hard, noisy and uncomfortable. The pool was very cloudy and the staff were more interesting in their music on their headphones then the guests.
from Omaha, United States
Submitted on 20-07-2016
This was a great hotel in a very nice suburb. Staff is very friendly and the hotel was very clean. Be sure to check out the old downtown of Naperville! A great area with lots of shops and restaurants.
from Saint Louis, Missouri
Submitted on 23-07-2016
This place worked out perfect for us, in between everything with good access to the Interstates. Natalie was at the desk when we checked in and she was fantastic. All of our questions about train travel to Chicago were answered immediately, plus she had some great maps to give us. She was extremely helpful with our other questions as well. They have a shuttle service which was also very helpful as I had to leave my wife on her own for one evening so she took the shuttle to the downtown porti... Read more
from Kalamazoo, Michigan
Submitted on 26-07-2016
Hampton is always our "goto" first choice. This appears to be an older Inn with many updates. Our room was very small but clean. The heating/air conditioner was hard to regulate. Breakfast area was to small for the number of guest staying at the hotel. Missed having a mini frig but very nice hair dryer. Nice selection of restaurants within walking distance.
from Brookfield, United States
Submitted on 26-07-2016
The staff is friendly, the rooms are very clean, and the breakfast and coffee bar are very good offering nutritious options. There are a number of eateries within walking distance and the surrounding area is nice.
from Bremerton, Washington
Submitted on 27-07-2016
Staff was great and helped us as much as possible. Very accommodating with rooms with other family members with a separate reservation. The pool was clean and places to eat were within walking distance.
from Minnesota
Submitted on 29-07-2016
No refrigerator in your room, even if you ask for one it was so small you couldn't put anything in it. The bed was really hard unlike other Hampton Inn's I have stayed in. My co-worker also said their bed was awful.
from Bloomington-Normal, Illinois
Submitted on 30-07-2016
Due to tournament had to reschedule dates multiple times and when team didn't do well they let us out of our last day with less than 24 hours notice. Extremely pleasant about it as well. Much appreciated.
from New Jersey
Submitted on 01-08-2016
I'm staying at the Hampton Inn, Naperville for 3 nights on business. The wi fi is so weak that it's almost impossible to use. The fellow at the front desk said, "Yeah, it goes in and out but usually comes back." No manager on duty tonight (8:00 pm), nobody in engineering--just the young woman at the front desk. Decent breakfast with plenty of good coffee. Rooms are clean but very plain.
from San Antonio, United States
Submitted on 07-08-2016
I have stayed in this property before in previous years. I have never been disappointed. Staff is helpful and friendly; and the complimentary breakfast is complete. Location is great for Naperville. The property is not sumptuous luxury--it is practical comfort and its staff genuinely courteous.
Submitted on 08-08-2016
We enjoyed our stay at this hotel. Breakfast and the staff were both great. Rooms were clean and comfortable. This was a good value and easy to find from the expressway. We would definitely stay here again.
from Killeen, United States
Submitted on 16-08-2016
We stayed at this hotel for a wedding across the street at NIU. They shuttled us back and forth and let us party in the lobby. it had a comfy bed with AWESOME pillows! Staff did a great job to get us checked in and out quickly. Breakfast has the pre-made omelets (YUM!) i would recommend it.
from Gastonia, United States
Submitted on 03-09-2016
Hotel is in need of an upgrade. Bed was horrible, and bathroom was left dirty with a wash rag hanging from the shower. This property is the same as it was when I stayed here 10 plus years ago. Stay at the Embassy Suites next door.
from Peoria, Illinois
Submitted on 05-09-2016
Great property. Clean rooms and pool was sparkling. Lots of parking for our trailer. Breakfast with waffle maker and nice selection. Rooms were quiet. Was a little worried because rate was so reasonable but it was perfect. Would definitely stay here again.
from Little Rock, Arkansas
Submitted on 05-09-2016
The staff went above and beyond, and accommodated an unusual request. They also offered bereavement prices when they found out why we were coming, making the stay more affordable. They went above and beyond. Love Hampton Inns. Their customer service is the key to their success.
from Bridgeview
Submitted on 06-09-2016
The hotel and it's staff were great. Very pleasurable breakfast experience - staff went out of their way to make sure we had everything we needed. The staff handling the cleaning of the rooms were very helpful - my wife needed some assistance and there was no question - she just went out of her way to help.
from chicago, United States
Submitted on 08-09-2016
clean and helpful, staff helped me when I needed an iron, breakfast was hot and all items available location was right off of the highway and the area appeared safe, a major concern for Chicago great stay
from Atlanta, Georgia, Usa
Submitted on 12-09-2016
This property must have belonged to another brand before becoming a Hampton Inn. The room and bathroom are definitely not up to the Hampton standards one associates with a Hampton property; it is clean but tired. The front desk folks and staff are very friendly and helpful and the breakfast is very goo. The Internet was up to par and the common areas well kept.
from Philadelphia, United States
Submitted on 18-09-2016
Property is an older Hampton with a bit of a lobby facelift probably a few years ago. What I liked about Hampton/Naperville was the attitude of the staff - especially Vince. If I could give a review of a staff member, he would get 5 stars. Management must know that he is the glue holding it together. I made a reservation for the shuttle to get to the train station night before. This place is popular for weddings & this week was no exception. In the AM, van was not available. Vince arranged a cab... Read more
from Katy, United States
Submitted on 25-09-2016
Whether for business or pleasure this hotel is clean, staff is friendly, everyone works to make certain all is well. Convenient to restaurants; if no, a shuttle is offered. Will stay at this facility over all others.
from ann arbor, United States
Submitted on 27-09-2016
arrive late night, located inside a shopping center, convenient for dinner,neighborhood is nice, feel safe. There is big Asia marked nearby, you have change taste different style of food. breakfast was little simple, otherwise is good. I am HHonor member, I will use this hotel again.
from Naperville, IL, United States
Submitted on 30-09-2016
Hampton Inn in Naperville puts you in the center of great restaurants and easy access to the interstate. I have stayed there for 20 years. The rooms are clean the service is excellent and everyone remembers me when I return.
from San Antonio, Texas
Submitted on 02-10-2016
We have stayed many times at this property over the years and we still enjoy coming back to it. The staff is the best, from the front desk to housekeeping and the kitchen staff, everyone made us welcome with a genuine smile. The property does need a little refreshing; elevators are showing their age and a few other but minor things need attention. We certainly will stay here again
from Peoria, United States
Submitted on 09-10-2016
Very good quality for the price, rooms are clean, staff is friendly and efficient, location is nice neighborhood and convenient to Chicagoland. Beds are comfortable and bathrooms are clean. Quiet area. I would recommend.
from Denver, CO
Submitted on 11-10-2016
I was surprised by the reviews this Hampton Inn receives. We stayed for two nights on the fourth floor. The carpet in the room should've been replaced years ago. The mattress was old and very uncomfortable. The room also didn't have a small refrigerator. I wouldn't advise anyone to stay here unless the place is remodeled. The area has numerous other hotels. The front desk was a plus for this Hampton Inn.
from Toronto, Canada
Submitted on 12-10-2016
Good breakfast, the hotel needs a lift although the rooms are okay clean. The pillows were too soft. Surprised that the side door did not need the access card to gain entry at 9:30 p.m. Friendly staff.
from Fond du Lac, WI
Submitted on 15-10-2016
The hotel is in need of an update, as it is starting to look a little tired. However, it was clean, staff was friendly and the breakfast was about as good as you could expect for complimentary. Good location as there are tons of good restaurants, and pub/grills very close. Pricing was reasonable.
from Indiana
Submitted on 15-10-2016
Loved the breakfast and the online check in was great. Our room was large and the bed was very comfortable. When our room wasn't ready upon arrival, the hostess immediately moved me to another room which took only a few seconds. The staff was extremely friendly. Would stay here again.
Submitted on 16-10-2016
The motel was in a very nice part of the area. The motel lobby was well lite and well kept. Parking was accessible and well lite. The rooms were clean and beds were very comfortable. The showers and bathrooms were clean and well attended. Rooms seemed to be maintained and not run down. The morning breakfast was excellent with a wide variety of selects, cold and hot items and various drinks and beverages. upon checkout we were greeted and asked about our stay. The charges were accurate as far as ... Read more
from Beatrice, United States
Submitted on 18-10-2016
The staff were very friendly. The rooms were very clean and modern. The breakfast was by far the best of any hotel breakfast we've ever had. Check in was quick. I liked the online check in process to pick the room location and bed choice ahead of time. We will definitely be back!
from Madison, Wisconsin
Submitted on 19-10-2016
The room had a dead spider on the wall. When you sleep on bed u can feel the mattress spring they the bed. Over all the bed was not comfortable at all. When I mention that to front end I felt they didn't care about it. The only thing the person said was oh I am sorry and it was not even sincere apologies to me.
from Omah, United States
Submitted on 22-10-2016
Friendly staff very clean great breakfast Would stay again if ever in Naperville Chicago is such a fun city to visit and many great things to see. Can not wait to go back again. Go Cubs with this year. Bears could use some help
from Portland, Oregon
Submitted on 23-10-2016
Clean rooms, free internet, free breakfast, efficient check-in, plenty of parking, big desk, clean bathroom. Good value all round and very convenient if you are visiting Wheaton College (20 minutes to the north). Lots of places to eat within 5 mins drive.
from Raleigh, North Carolina
Submitted on 24-10-2016
Room room in bathroom, vanity bigger than bath tub............stayed on Saturday, October 22 and asked when booking on the phone if they had sports channels so we could watch the Cubs game, was informed they did and the game would be on. Checked in and no Cubs game. Had to go to near by restaurant to watch the game. Travel a lot and have stayed in this area before but first time at this location. Do not plan on going back.