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Chicago Marriott Naperville

Chicago OHare, IL, US (ORD)

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Based on 382 reviews
Room & Rates
Deluxe Room

Deluxe Room

1 King Bed or 2 Queen Beds
Entertainment - WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Bathrobes, designer toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Concierge Room, Deluxe Room

1 King Bed or 2 Queen Beds
Entertainment - WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Bathrobes, designer toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Junior Suite

1 King Bed
Entertainment - WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Bathrobes, designer toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Chicago Marriott Naperville
1801 North Naper Boulevard, Naperville, IL US 60563

Make yourself at home in one of the 424 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 5 mi.

Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/cafť, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Naperville? This hotel has 81991 square feet (7620 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.


Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 9.95 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • ATM Machine
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Indoor Pool
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 382 reviews
from Stow, Ohio, United States
Submitted on 17-05-2016
In town for a convention, I didn't want to brave the cold so my companion and I decided to eat at the restaurant inside the hotel. I ordered the salmon with risotto, which was amazing! My companion is a vegetarian and ordered the mushroom napoleon, equally fabulous. While my stay was unremarkable (which is a good thing!), I'm still dreaming of the salmon...
from Dawsonville, Georgia
Submitted on 19-05-2016
We stayed at the Chicago Marriott Naperville to attend a wedding. We received the special rate which was good. One of us is a Marriott Gold member and usually receives a room upgrade, which did not happen this time. The room we got looked over a rooftop and the dumpsters. We heard to garbage trucks in the morning. The rooms are updated but our was small. A nice king bed (comfortable!) but only one desk chair, very small bathroom, no tub, narrow shower. Pluses...there is a Starbucks' on si... Read more
from Chicago, Illinois
Submitted on 19-05-2016
I stayed at this Marriott two nights for a conference. The room was lovely. The staff was great. They set up the conferences for a lot of different events during those three days, they also took care of those of us with special dietary needs. Everything was clean and easy. I also liked that they converted some of the men's restrooms to women's since there were mostly women at the conference. It's the first conference that I've gone to where there wasn't a long line for the women's restroom... Read more
from Zurich, Switzerland
Submitted on 20-05-2016
This hotel is a clean comfortable hotel. Free wifi and a good gym. The service and responses I received from staff was so helpful and friendly at all times. I can recommend the omelettes from the omelette station, made to order they are included in the breakfast buffet. Taxis can be booked to travel into downtown Chicago, the airport or for shopping trips. The hotel uses a very reasonably priced taxi company.
from Stuart, Florida
Submitted on 21-05-2016
Everything is great about this lovely hotel, Brittany and the other the front desk staff, the concierge is by far the best and extremely helpful. A special notation for Kathy in the concierge room ... Many thanks Lois and I enjoyed meeting you and will remember your advise on visiting Chicago... It was great
from Dallas, Texas
Submitted on 24-05-2016
i usually travel a lot for business and try out all the hotels in an area before settling down on one. Marriot Naperville is exceptional, i loved it from day one. Never thought trying any other hotel nearby and had been staying here since March every week. if you have concierge access then that is a bonus because they provide really good dinner including deserts.
from Boston, Massachusetts
Submitted on 26-05-2016
Very nice Marriott Hotel the lobby is great with huge TVs lots of places to sit do work read the people here are very friendly and helpful and they have a great swimming pool huge hot tub and also a good exercise room. They have a nice bar with a fewgood beers on tap. The concierge lounge on the seventh floor has your typical Marriott breakfast. The only drawback is the on-site restaurant is gourmet and really not up my alley.however within walking distance or several great restaurants Marcianos... Read more
from Chicago, Illinois
Submitted on 08-06-2016
CMN is a great place to stay for a getaway or business. The hotel has been updated and it's very green so be ready for the fun ways to turn lights on, etc. We took advantage of breakfast [room service] and it was VERY good - we had more food than we bargained for. The room was very clean, sheets and bed were fabulous - shower was perfect, water pressure and temperature was excellent.
from Tucson, Arizona
Submitted on 16-06-2016
We had a short 2 day stay at this property. Wish I could remember the young lady that checked us in. By far the nicest, most knowledgable front desk reception we have had in yrs. Platinum P. Member so I am in hotels many days. Very clean property, lobby area and lounge area. Outside was very clean as well. Enjoyed outside area at night. Wonderful location for numerous restaurants as well.
from albany
Submitted on 25-06-2016
beds are comfortable, no fridge or microwave. bathroom is small sized. no complimentary water or newspaper. the staff is courteous. there is a bar, starbucks, restaurant within. the breakfast is good, with made to order omelettes, waffles. taxi/concierge available. internet is 10dollars.
from Plainfield, Illinois
Submitted on 26-06-2016
We stayed here for a family wedding - the hotel is very nice. It was great they had a Starbucks inside of it. However, paying for WiFi when it is free at most other hotel chains is unfortunate. Also traveling with two diabetics it is necessary for us to have a room with at least a fridge and they do not have those here either. The pool and hot tub were very nice and my kids had it to themselves when they did go in it. The beds were large and comfortable. But for my family the room was little sma... Read more
from Connecticut
Submitted on 27-06-2016
I stayed at this hotel twice on business. It's located next to a shopping center with a nice assortment of restaurants. The hotel and common areas are very nice. My room was bright and clean. My only complaint was the bathroom. The walk-in shower was on the narrow side so I had to mind my elbows. Also the design was poorly thought out as you had to go fully into the shower in order to turn on the water. And no, it didn't come out toasty warm when you first turned it on.
from Chicago, Illinois
Submitted on 03-07-2016
Had an overnight stay. We enjoyed the bar area- and the food was great. Staff were really accommodating- and the hotel shuttle was terrific in bringing us down town. The hotel had a nice sitting area outside of the property- great for having morning coffee! Room was a traditional Marriott room- no fridge though.
from Melbourne, Florida
Submitted on 13-07-2016
Hotel is clean, fresh, and hotel staff are friendly. I stayed on the 7th floor and had access to the concierge lounge. Although the concierge lounge room is small, the food provided was outstanding. I loved the fancy coffee maker and selection of tea! Breakfast was terrific. The chef cooked everything perfectly. Inside the spacious room, the bed was comfortable, vast cable channel selections, and a fantastic (super) walk-in shower. Setting the temperature in the room was a breeze. My onl... Read more
Submitted on 18-07-2016
The bedroom is spacious, the bathroom is small. The rooms have no fridges, no complimentary water, and you have to pay for Wi-Fi. On the bright side, there is a huge variety of restaurants all around. All sorts of cuisines especially steak houses. The staff is so friendly and the breakfast was super affordable!
from Columbus, Ohio
Submitted on 20-07-2016
From check-in to check-out, our reservation was handled smoothly at the Marriott in Naperville. We phoned in our reservation as part of a family wedding block and with our Marriott status were given an extra large room (502). The bed was extremely comfortable, with great linens. I'm always taken with beautifully pressed sheets and pillowcases. We also had good extra seating and lighting. The bathroom was unusually small for such a large room - my only reason to rate this as "very good" and not... Read more
from Sioux Falls, South Dakota
Submitted on 23-07-2016
We had several rooms at this Marriott for a 5 day stay. I love smoke free hotels THANKS Mariott! The 7th floor (Concierge Level) has large rooms with king size beds and nice seating area. Bedding was luxurious with down comforters and cotton linens. Of course the beds are Marriott quality, which is always excellent. Bathrooms were large, clean, and had ample towels and shower products. We had one HC accessible room, so our deaf friend had a doorbell that flashed a light in her room. You don't ... Read more
from Osage Beach, Missouri
Submitted on 25-07-2016
We have stayed at many Marriott properties and have always been happy with our stays. I was expecting this property in Naperville to be of the same standards. But it fell short of our expectations. The positive is that the room was very clean and I thought the special parking spots for Hybrid and fuel efficient cars was a nice touch. But I was VERY surprised to learn (in advance through reviews) that their rooms did not have refrigerators nor microwaves. When I read the Trip Advisor reviews a... Read more
from Bloomington, Indiana
Submitted on 26-07-2016
We arrived around midnight to our reserved room. We were very happy with the cleanliness, the beds and the overall room. No complaints except for the bar/ lounge area downstairs. We were exhausted from hours of driving to arrive so late and have a large group of people talking so loud that I couldn't hardly hear the desk clerk. That was extremely irritating. They were there celebrating a forthcoming wedding the next day and were drinking and being loud. I would suggest the next time for Ma... Read more
from Singapore, Singapore
Submitted on 29-07-2016
It is situated in a pretty strategic location. This hotel is surrounded by a lot of food outlets. You will definitely not go hungry here. It is just a short drive from downtown Naperville. Complimentary parking is available in front of the hotel. Fuss free. The entire process took no more than 10 minutes. Note: It was a nice gesture for the hotel to offer chilled bottled water at check in. Room size is rather large. I was given a room with a king sized bed. ... Read more
from Denver, Colorado
Submitted on 31-07-2016
While horribly disappointed when we arrived late in the evening and our room was given away, we were thrilled with the way in which the staff handled the problem. The front desk clerk felt comfortable asking his manager for assistance, who was efficient at solving our problem and getting us a room on the concierge level, for which our original room was booked. The staff in the hotel bar was excellent, helping us get our meal before the kitchen closed. The facility was lovely, however we would no... Read more
from Chicago, Illinois
Submitted on 01-08-2016
During our stay here, there were 4 weddings, 2 conferences, and a daily rotation of flight attendants cycling through, but you would have never known! The service we received was stellar, and the staff was always smiling. The beds are fantastically comfy, and the rooms were cleaned to perfection. Breakfast in the lobby was one of the best hotel continental breakfast buffets I've experienced (made to order omelettes!). All around a great experience.
from Chicago
Submitted on 03-08-2016
We recently hosted a wedding for our daughter in Naperville and chose the Marriott for out of town guests. We also stayed for the weekend to make things easier on us. From the start of our planning the staff was great. I had rooms reserved in a block and even had shuttle times reserved since they said times filled up fast. I also planned a post-wedding brunch and all of the details were taken care of for me. In addition, I was told the bar, which is big and very nice, could stay open an ext... Read more
from USA
Submitted on 07-08-2016
This is my favorite hotel in Naperville. I have reviewed it before but continue to review because it continues to meet my high standards for hotel stays. Nice sized clean modern rooms. Nice amenities in the bathroom. Good size closet with plenty of hangers. Large windows with good view but no outside noise. Several outdoor seating options. Several great restaurants within walking distance. Nice concierge lounge. I will be back!
from Abu Dhabi, United Arab Emirates
Submitted on 10-08-2016
Hotel is situated in a business park about 45 mins from the airport. I found the staff pleasant and professional and the hotel offers all the amenities one would expect. Hotel provides a shuttle bus to various destinations around the area.
Submitted on 02-09-2016
Stayed for business trip - ask for room facing Front courtyard (quiet). Good customer service, I forgot my razor they supplied free razor kit no questions asked. Starbucks onsite was great for quick breakfast oatmeal and coffee. I would recommend for business travelers, close freeway access.
from Weybridge
Submitted on 03-09-2016
This is a large, busy hotel not too far away from the airport and just off the highway. It's a few minutes drive into Naperville but close to a business park. We chose to upgrade and take a larger room which overlooked the front entrance and was close to the highway so noise pollution was a problem. Plus there is a hospital across the road and within minutes of arriving, we were met with the sound of not one but two ambulances blaring their way to the hospital. Luckily that was not typical a... Read more
Submitted on 05-09-2016
This is our hotel of choice when staying in Naperville. The hotel has free and plenty of parking. The hotel is spotless, as always, the rooms and hallways have that great Marriott clean smell. The check in process was fast and curteous. Ernie was busy checking in a big wedding party, but he did a great job and was friendly, professional and curteous. Our room overlooked the highway, but we could not hear the highway. Everything in the room worked nicely, the beds were nice,the room was ab... Read more
from Milwaukee, Wisconsin
Submitted on 06-09-2016
My husband and I stayed here for two nights in August while attending a convention in Romeoville. We picked this hotel because others who had reviewed it had remarked on its cleanliness. That proved to be true. The lobby, hallways and room were all exceptionally clean. It's true that the bathroom is a bit small but that wasn't an issue for us at all. Beds were very comfortable. Checking in was easy and fast. Thank you for being smoke-free and not allowing pets! I don't want a room smelling like ... Read more
from Windsor, Connecticut
Submitted on 14-09-2016
This is a very nice hotel. Rooms are updated, clean and comfortable. The restaurant was good. Nice atmosphere overall. The fitness rooms was terrific. More than adequate equipment - treadmills, elliptical trainers and very nice weight equipment. I would recommend this hotel.
from Wichita, Kansas
Submitted on 16-09-2016
When I travel, I typically stay in a hotel with a suite. The room here while not a suite was large with a king sized bed. You could comfortably stay here for a few days and not feel cramped. The staff was friendly and eager to help The lounge also had a lot of TVs which made it easy to watch Thursday night football
from East Islip, New York
Submitted on 17-09-2016
The US Randolph ship had their reunion in Chicago this year. We stay for 5 days in this Marriott. Best hotel! The rooms are clean, spacious. The staff is very friendly, helpful. The fitness center and swimming pool are fine. The breakfast was great! The Marriott shuttle took us to downtown Naperville - the Milenium Carillon was spectacular , it took us also to The Morton Arboretum - that is a champion of trees. I would come to this Marriott again if I would be in Chicago area.
from London, United Kingdom
Submitted on 25-09-2016
I was visiting Naperville for business and stayed at the Marriott as it was close by. The hotel has comfortable beds, good shower (though difficult to start it without getting wet), spacious rooms and decent wifi. It was clean and feels fresh. However the air con is noisy. The room service is quick though choices are limited and very American. It is a global world just in case you are wondering why I am cribbing. They missed the toast and the cup for my coffee for the breakfast room service. ... Read more
from Fleetwood, United States
Submitted on 28-09-2016
The USS Randolph held their reunion at the Marriott. The room service was excellent, the hospitality room for the entire week was excellent, and the hotel staff was very friendly. It was very nice that the hotel also provided shuttle service to their guests which were very reliable. We got to tour Naperville, which is a beautiful town, so much to do there. The dinner served the last night was delicious! I would certainly recommend this hotel to anyone needing an over night stay or plannin... Read more
from Baltimore, Maryland
Submitted on 29-09-2016
I stayed at the Chicago Marriott Naperville last week for a long weekend. The room was a very nice size with all the amenities I needed. It was very clean and appeared to be well taken care of. The bathroom, although small, was also very clean and had everything I desired. The staff members at the front desk are extremely friendly and accommodating. The lobby is spacious and also has a restaurant/bar. I had the buffet breakfast which I really enjoyed. The hotel is very close to all the activitie... Read more
Submitted on 30-09-2016
Excellent place to stay when working or staying in the northwest suburbs. We have stayed here a half dozen times and received excellent service. Paul takes excellent care of oir group. He really gives great advice on local attractions. Shuttle service to downtown Naperville is convenient and fast. Safe environment, good dining and bars are Minutes away. Easy drive to ANL in morning or afternoon. Traffic flows heavier in the opposite direction.
from Denver, Colorado
Submitted on 04-10-2016
My wife and I stayed here at the end of September for two nights. She was here for business and I was here for pleasure. The hotel suited both of our needs perfectly. Here is my break down: The Good: We had concierge lounge, this made the difference! It included a hot breakfast, offered dinner (we did not partake in it) 24 hour drinks (n/a) and even nightly deserts. Our room was on the 6th floor looking to the east. had a great view of the fountain. The hotel was busy during our stay but in the... Read more
from Chicago Suburbs
Submitted on 19-10-2016
We stayed here one night to celebrate our anniversary. The rooms are small, but serve their purpose. There wasn't a mini-fridge in our room, but upon request, one was delivered free of charge within 90 minutes. The hotel is very conveniently located off of the expressway and is within walking distance to several great restaurants. Our room faced the expressway, and we didn't hear any road noise. The bed was comfortable, but the pillows were horrible and neither of us got much sleep. We enjoyed t... Read more
from Aurora, Illinois
Submitted on 24-10-2016
attended a conference with large block of folks and felt a little like less-than-normal customers. When returning briefly to room after 2:00 p.m. is hadn't been made-up yet, had to call and request housekeeping. Our group's banquet dinner featured a pork roast that was as dry as dust and hard to chew (not just mine, our whole table) - fish selection was good. I think only 2 of the three elevators were working - difficult when an entire convention crowd moves at identical times.
from Stuttgart, Germany
Submitted on 27-10-2016
Stayed on business travel. Nothing to complain. Was an average stay. Room 364 was almost at the end of aisle . Was quite with pretty nice view on the small park. It takes a while to get a taxi here. 15 min ride to informatica office and to the premium outlet center.
from New York City, New York
Submitted on 29-10-2016
A beautiful modern and elegant large hotel. The room we had was beautiful, very large and spacious. The bathroom was nice and clean. Sleep quality was good. The breakfast was delicious, had many options and service was good, in fact they constantly check and ensure there‚??s enough of everything. The location was convenient as it was close to many things. We had such a great time at this hotel and we just didn‚??t want to leave. We will definitely come back.
from Wisconsin
Submitted on 31-10-2016
I love this hotel. Very nice staff and super accommodating. I love the Starbucks inside. The reason I am not giving this a perfect score is because I had called on a couple different occasions to ask for a cork screw to open wine and it was not brought to me until at least an hour later on all occasions.
from MD
Submitted on 04-11-2016
We came to the town of Naperville for a wedding. The wedding was going to be held at the Marriott so we decided to stay there so we would be close for all the festivities. I am so glad we did. Our room was large, very clean, and exceedingly comfortable. The staff was very friendly and helpful. I was very impressed with all the other events going on that they still took very good care of us. It was central to all the other places wanted to go and shopping. Check out the Butterfields restaurant t... Read more
from Philadelphia, Pennsylvania
Submitted on 05-11-2016
I stayed at this hotel for almost a week and found it to be great. The beds were comfortable and the place was very clean. It was also pretty quiet considering the number of people going in and out of this place ‚?? it‚??s really busy. One thing that really sets this place apart is the staff. One night I came in and was just really tired. I stopped at the desk and asked where I could get a bottle of water. The guy at the desk grabbed a bottle for me which was complimentary and also pointed out ... Read more
from Philadelphia, Pennsylvania
Submitted on 07-11-2016
I stayed here this past weekend and the hotel was at full capacity - but the staff were handling things fabulously! The hotel is very up to date - beautiful rooms and lobby. I had ordered room service and the food was well within the 30 minute quote and was delicious. I was surprised that it was so timely as there were also 4 weddings in the hotel and several conventions going on! There was a small issue with the clock change and wake up calls but Donna, one of their managers, handled it bea... Read more
from Los Angeles, California
Submitted on 13-11-2016
1 night stay for local business. Location within walking distance to a variety of restauarants is great. Staff is nice and accommodating, upgraded to a nice corner room on check-in though room # was not identified in hallway signs and had to walk around a bit to find the room. Lounge is small (2 standard rooms with the center wall removed?) and easily overwhelmed by only a few guests. Again, staff is friendly, there just isn't much space. Overall a typically fine Marriott with above-average... Read more