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BEST WESTERN Chicago - Naperville Inn

Chicago All Airports, IL, US (CHI)

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Based on 375 reviews
True southern hospitality and unbeatable rates!
Room & Rates
Two Double Beds - BEST WESTERN Chicago - Naperville Inn - 1

Two Double Beds

The Two Double Beds Room at the Best Western Naperville Inn includes two double beds and the following amenities:
  • Free Internet Access
  • Premium Cable Television
  • Free Continental Breakfast
  • Refrigerator and Coffee Maker
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One King Bed - BEST WESTERN Chicago - Naperville Inn - 2

One King Bed

The One King Bed Room at the Best Western Naperville Inn includes one king bed and the following amenities:
  • Free Internet Access
  • Premium Cable Television
  • Free Continental Breakfast
  • Refrigerator and Coffee Maker
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BEST WESTERN Chicago - Naperville Inn
1617 N Naperville Road Wheaton Road, Naperville, IL US 60563


Located in the business district this hotel is in the same area as the College of Dupage, Wheaton College and Central Dupage Hospital. The Chicago Premium Outlets is also close to the Best Western Naperville Inn. Along with it`s convenient location, the Best Western Naperville Inn has great modern accommodations.

Why Stay Here

  • Business Center
  • 24-Hour Front Desk
  • Free Breakfast
  • Multilingual Staff
  • Luggage Storage
  • Free Parking
  • Elevator
  • Free Wi-Fi

Resort Details

Just outside of the big city of Chicago, the Best Western Naperville Inn is the perfect place to stay whether you`re visiting on business or just for pleasure. With friendly customer service and the added benefits of a free continental breakfast and complimentary internet, the Best Western Naperville Inn is the place to stay.

Accommodation Details

Guest at the Best Western Naperville Inn will enjoy modern and spaciously appointed guest rooms with the added benefits of free internet in your room. Start each morning with their complimentary continental breakfast and end each day relaxing in their dry sauna or working out in their fitness facility. With the great location and the recently renovated guest rooms, you can`t go wrong booking the Best Western Naperville Inn.

Restaurants, Lounges & Bars

Guests are offered a complimentary continental breakfast.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee
  • Pet fee: USD $10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pets allowed for an extra charge of USD $10.00 per pet, per day (maximum USD $100.00 per stay)
  • Specific rooms only, restrictions apply
  • 2 per room
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

  • 24 Hour Security
  • 24-Hour Front Desk
  • 24-Hour Maintenance
  • 25 inch T.V or larger
  • AAA Approved
  • Adjoining Rooms
  • Air-Conditioning
  • Breakfast Room
  • Business Center (+)
  • Business Services
  • Clock Radio
  • Coffee Maker
  • Coin Operated Laundry
  • Complimentary Coffee
  • Complimentary Coffee
  • Complimentary Newspaper
  • Conference Rooms (+)
  • Connecting Rooms
  • Continental Breakfast
  • Data Port
  • Desk/Work Area
  • Dry Cleaning Service
  • Dry Sauna
  • Elevator / Lift
  • Express Check-Out
  • Exterior Corridors
  • Fitness Facility
  • Flat Screen Television
  • Free Breakfast
  • Free Cable Internet
  • Free Local Calls
  • Free Morning Paper
  • Free Parking
  • Full Cable
  • Great for Kids
  • Great for Nightlife
  • Hair Dryer
  • Handicap Accessible Elevator
  • Handicap Rooms
  • Handicap Services
  • Housekeeping
  • Ice Machine
  • In room Safe (+)
  • Interior Corridors
  • Ironing Board
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Luggage Storage
  • Medical Services (nearby) (+)
  • Multi Line Phone
  • Multilingual Staff
  • Non-Smoking Rooms
  • On-Site Check In
  • Parking (*/Free)
  • Parking (Fee)
  • Pay Per View
  • Pet-Friendly
  • Photocopy Machines
  • Restaurant
  • Room Service (+)
  • Sauna
  • Smoking Rooms Available
  • Steam Room
  • Vending Machines
  • Video Check-Out
  • Video Game Console
  • Wake-Up Calls
  • Wake-Up Service
  • Walk to Nightlife
  • Wheelchair Access
  • Wheelchair Access
  • Wheelchair Access Elevator
  • Widescreen TV
  • Wired Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 375 reviews
from Chicago, Illinois
Submitted on 08-05-2016
Book this room because they accept Pets. We came into town for my husbands birthday. This hotel is close to everything, great restaurants in the area. Very helpful and pleasant stay. This was our seconded stay at this hotel. Will come back again.
from Speedway, Indiana
Submitted on 09-05-2016
We were going to be in Downers Grove for our son's Bridging Ceremony for medical school and we have been staying in a different location but had terrible service last time (we were giving them another chance) so looked elsewhere. This is a renovated older hotel but they have done an excellent job. This place was immaculate. Our room was ready when expected and just as nice as the photos. The staff was wonderful as well. Not only were we warmly greeted when we arrived but every time we came and... Read more
from Port Coquitlam, Canada
Submitted on 19-05-2016
overall, we had a great stay. The staff are what made this hotel so great. They did all they could to make our stay enjoyable and without hassles. The location was easy to find, and was walking distance to lots of stores and restaurants.
from Eindhoven, The Netherlands
Submitted on 24-05-2016
Good hotel / good breakfast / nice staff / location is not the best compare other hotels in this area i think this is a good place to stay. I was with my partner when I was out for my work there was not much todo in the area, hotel is missing a pool or a place to sit and read a book outside space enough but they don't have
from Dearborn Heights, United States
Submitted on 25-05-2016
Prompt check in and check out. Very helpful staff. Breakfast was good and plentiful. Location was great since it was close to the meeting place. I gladly recommend this hotel for all family and freinds.
Submitted on 01-06-2016
Very nice hotel to stay in, nice area, quick shopping if you forget anything. Prompt check in, my paperwork and room where ready when I arrived. Good Breakfast, I will definitely recommend this hotel.
from Red Lion, Pennsylvania
Submitted on 01-06-2016
Stayed here for the third year in a row for business. Staff is great. Very convenient location. Hotel is clean. Best value in Naperville. Restaurants close by. The fitness room was clean and had a variety of equipment.
from Philadelphia, Pennsylvania
Submitted on 01-06-2016
Good continental breakfast. Rollaway bed uncomfortable, not really worth the extra $10/night. Quite a few good restaurants within walking distance. Clean. Room smelled peculiar, perhaps because the carpet was really old. Location was okay for what I needed, but inconvenient if you want to go to Chicago, unless you have a car. Wi-fi in room and lobby was good. There was also a small fitness center that I didn't use.
from Mount Morris, Illinois
Submitted on 04-06-2016
We stayed on a weeknight. We found the staff very pleasant--from the people behind the desk and in the breakfast area, to those we passed in the halls. We stayed in the jacuzzi suite which was very spacious with nice furnishings and a decent price with the AAA discount. The room, tub and bathroom were clean with the added touch of a swan-folded towel by the jacuzzi. The breakfast had many options from yogurt to waffles and a variety of fruit toppings + eggs and sausage. We would stay again... Read more
Submitted on 04-06-2016
Excellent accommodations, convenience to highways, clean, Quiet at night although the motel was full over the holiday weekend. Continental breakfast was fresh, healthy, plentiful. Attendants were impressive in their keeping foods replenished. I was really pleased with all aspects of this experience, trusting my judgment to my faithful AAA tour book and then checking it out on line and making my reservation.
from Hartford City, Indiana
Submitted on 15-06-2016
My wife and I stayed in the the Presidential Suite the night after our wedding, and it was perfect for it. (We even got a great deal on it with a group reservation.) The room is huge, the king bed is very comfortable, and the jacuzzi tub is great! The front desk clerk recommended the Chinese place next door for dinner (MingHin Cuisine) and we were very happy with that too - delicious food at a reasonable price.
Submitted on 19-06-2016
Stayed here one night! Older property but clean rooms and a nice whirlpool bath! Bed and pillows comfortable! Quiet location in a business area that's extra nice if going on the weekend! No hallway noise or sounds from other rooms! Staff friendly! Priced right! Pet peeve for me is hotels that have wall heating and air units without thermostats. But is a minor issue and my unit ran quietly!
from Detroit, Michigan
Submitted on 20-06-2016
My wife and I cringed when we found out our hosts had booked us here. We had previous poor experiences with this brand and our initial fears did not disappoint. I'm was surprised by all the positive reviews, so I thought there was hope. Remembering that this is only is a budget hotel and you'll get what you pay for. If you're accustomed to staying in roadside motel style places you probably won't mind this place. With that in mind, it's probably one of Best Western's nicer property. However, t... Read more
from Dallas, Texas
Submitted on 21-06-2016
We stayed one night and had a great experience. Room was clean and bathroom too. Great variety in breakfast that includes eggs bacon and donuts. Excellent staff. Location is about 35 minutes of Chicago. There are few restaurants near by. I would stay here again !
from Philadelphia, Pennsylvania
Submitted on 21-06-2016
Nice place, friendly staff, great breakfast. Good location in Naperville right off of highway. Shopping and dining nearby. (TripAdvisor requires 200 characters, so I'm just padding this out to satisfy them...)
from United States
Submitted on 26-06-2016
Landed in Midway airport, all hotels in the area were booked due to conventions. This was an excellent hotel, staff was great and hotel was very very clean and comfortable. It is about a 45 minute drive to the airport and probably longer to the city.
from Fenton, United States
Submitted on 05-07-2016
Knew the price was on low end, but rooms not clean and smelled like smoke/other. Seemed to be a number of people loitering about parking lot and hotel entrance, some may have been guests but some were not... questionable.
from Medina, Ohio
Submitted on 06-07-2016
First, I was not greated as a Platinum BW rewards member, no upgrade. Bedding was dingy... worn and needs to be replaced. The entry door to the hotel was broken. Air Conditioner was noisy.- would not recommend for more than a 1 night stay...
from Laramie, WY
Submitted on 15-07-2016
Good location for my meetings, and close proximity to good restaurants, hot breakfast with decent coffee, spacious and clean rooms, friendly staff. I showed up early, and the manager called up to make sure my room was readied.
from Chennai (Madras), India
Submitted on 17-07-2016
Good place to stay after a tiring day at office/business. Been in Microtel inn in Quincy. I felt this place is also nice just like the one I stayed before. Nothing to complain during these 4 days stay.Overall a good experience.
from West Lafayette, Indiana
Submitted on 18-07-2016
We picked this place as it was the highest rated hotel in our price range in the area and we weren't disappointed! The staff was very courteous, the rooms very clean and the service was very good. The room was great and we were able to sleep peacefully. The only slight problem we had was with the breakfast which was not great on some days. We would recommend this hotel to anyone who wants to stay in the area.
Submitted on 20-07-2016
The bathroom smelled like urine even when we tried to mask the smell. The air conditioner was really loud, which made it hard to sleep. They were working on the parking lot, which made us and 6 other cars to circle and not be able to find parking.
from Sedona, United States
Submitted on 25-07-2016
We continue to enjoy staying at the Best Western Naperville Inn when visiting family & friends in the western Chicago suburbs. The lobby and breakfast areas have been renovated since our last visit in January. Friendly staff throughout the hotel. One of the best breakfast buffets anywhere.
from Normal, Illinois, United States
Submitted on 26-07-2016
We stayed at the BW for 4 nights while my daughter participated in a camp at Benedictine University. It was very convenient to the campus while also being close to many things to keep me occupied in between sessions. The rooms are not as updated as the lobby but still very clean. Breakfast was your normal fare with muffins, waffles, eggs and such. I was so glad that I double-checked our reservation a few days before because the price had dropped by $30 per night so I canceled and rebooked fo... Read more
from Phoenix, United States
Submitted on 26-07-2016
An older property with some updates, located near the main businesses in Naperville, and near to Interstate 88. No pool, just rooms. Staff is great. Good hot breakfast. Fitness and business centers. Reasonable value for your dollars.
from Mokena, United States
Submitted on 07-08-2016
Had a King Sized Headboard fall on me at 12:30 am! That hurts! Problem is still awaiting a satisfactory resolve! My head hurts!!! I hope the property takes steps to ensure that this does not happen to other guests! I hope corporate responds to my concerns!
from Southgate, Michigan
Submitted on 08-08-2016
Would highly recommend you not stay at this hotel. The smell of mold is awful and the staff was less than helpful. It was by far the worst experience at a hotel we have ever had. I really think the rooms are a health hazard.
Submitted on 08-08-2016
We had a wedding in town and this Inn was close by. It is very clean and the staff were very helpful. The only problem with the room that I found was I prefer a different type of pillow. I also had trouble logging on the internet and the girl at the desk helped me right away. It has nicely updated rooms.
from Speedway, Indiana
Submitted on 16-08-2016
Little disappointed this time. Staff is still incredibly friendly but sometimes, it's the little thing. My room was 3rd floor (as requested) and the hotel wasn't terribly crowded. I am not sure if it was full. But we couldn't get into the room. The front desk clerk tried and also couldn't get in. She couldn't reach the manager or the housekeeping repairman so she said, "You come get me when you want to get into your room, and I'll come let you in". REALLY? For $100/night, I have to be let into... Read more
from Mukwonago, Wisconsin
Submitted on 23-08-2016
Rooms felt a little small. Parking was limited. Staff was very helpful. Breakfast area was limited. I actually used the workout room, nice hardware. If you are coming to the area, watch for a sale and you should be fine.
from The Woodlands, Texas
Submitted on 18-09-2016
Met up with 4 other women for a girlfriend getaway, shopping, area sightseeing, and the Naperville Art Festival. Good location for that. Note most first floor rooms have exterior entry only. Breakfast, average selections, typical. However, the staff never wiped tables that I saw in the 3 mornings there. And it took quite a while for things to be refilled. Would say they need extra staff on busy days. The rooms were standard. My sheets were old, almost threadbare, and had unknown stains. Not want... Read more
from east peoria
Submitted on 19-09-2016
toilet was not secured to floor. the door in bathroom had hole in it. main door stop was not secure. toilet was not clean . only three big towels and the main door would not shut tightly my husband had to put piece of cardboard in the door for it to shut right.
from South Bend, United States
Submitted on 26-09-2016
My husband and I had a very nice time at the Best Western Naperville, IL. We went to have a getaway weekend. All the places we went were within a 10-15 minutes car ride. Very nice time. Would return to this Hotel in the future.
Submitted on 29-09-2016
We came to visit the Home Alone Movie neighborhoods. So, we chose to stay here in Glenview. It has a nice location near where we wanted to visit. The Inn was nice and quiet. The rooms were fully stocked with linens and everything seemed clean. Would come again if we return to this area.
Submitted on 30-09-2016
The hotel is extremely clean, the staff are very nice and always accommodating. The continental breakfast is much more than the average continental breakfas. They offer a verity if foods, cereal, eggs, meats, waffels, yogurts etc..20 47coffee and tea..i used the gym every day. An exceptionally clean small gym with had brand new machines and clean towles every day. We got a special rate off priceline, what a steal! Worth every penny!
Submitted on 05-10-2016
Overall our stay here was pretty good. The only major problem was slow draining with the plumbing, but housekeeping came up and fixed it right away. CleAn rooms, friendly staff and very reasonable price.
from Oro Valley, United States
Submitted on 14-10-2016
Hotel staff was very friendly and helpful. Room was quiet and comfortable. Breakfast was good but want better quality of muffins and Bagels. Good location for going to places in Napperville. Easy parking.
from st louis
Submitted on 19-10-2016
Overall the hotel is acceptable. It prides itself on the cleanliness of the property ( although the exterior could certainly use some sprucing up. ) The rooms are indeed clean and the housekeeping staff is accommodating. The front desk personnel are efficient, yet not especially welcoming or at least not consistently so. Breakfast will take the edge off however you will need to understand it is pretty bare bones. The folks attending to it are very accommodating and do work hard to keep everythi... Read more
Submitted on 26-10-2016
Very clean hotel at very affordable price! Lucky to have booked earlier before i ran out of rooms. The breakfast was excellent, the surroundings and staffs are great too! I would definitely recommend this to anyone who plans to go vacation. I guess Best Western really gives the best services to their customers. Loved this hotel! THE BEST!!!
from Southaven, United States
Submitted on 28-10-2016
Easy to recommend Best Western Naperville, IL - Quality in every area - Best value for the dollar any where. We do not need 200 hundred words to describe the unusual high standards for Best Western Naperville. I wish all my business trips were has comfortable as this. Today we pay extreme prices for most name brand hotels with not near the service we hade at the Best Western Naperville, IL. I have been traveling across the united states and foreign countries for over 38 years and have stayed ... Read more
Submitted on 05-11-2016
My daughter and I stayed several days in July. It was very affordable. The staff was courteous and friendly. The food for breakfast was delicious. The beds were very comfortable. Everything was very clean. And the location was very accessible. Overall Best Western in Naperville made our trip.
from Detroit, Michigan
Submitted on 08-11-2016
Nice clean hotel. Rooms are small, bathroom very small, but for just one night, perfectly fine. Nice breakfast in the morning. They do turn off machines at 9am though. Rooms are small, but adequate. Location is great.
Submitted on 10-11-2016
My husband and I stayed here for 2 nights in early November 2016. I had neglected to make my reservation for the 2 nights and thought "oh no" when the desk clerk said we were only booked for one night. I checked my print-out and sure enough it was only for one night. She said they were very booked up, but she managed to find another room for us for the next night so we were very grateful. It was the weekend of the Chicago Cubs victory, so likely every hotel was booked up! The hotel is clea... Read more
from Kirkkonummi, Finland
Submitted on 10-11-2016
First when I arrived to hotel they gave me a room that seemed to be reserved already. I tried and tried my keycard many times and finally someone shouted from room that it's occupied already. They gave me another room. Bed was good and room ok size. Heater and bathroom air circulator are very loud. Maybe week later when I came from work to hotel I noticed that my door was left open. Luckily everything was still in place. I told immediately to front desk that what has happened. No apologies or an... Read more
from chicago, United States
Submitted on 18-11-2016
I stay in Best Western hotels because I always have a good stay. This is the first one I would not return too. The guy at the registration desk were nice. My suite had a mixture of lighting. The lady working in the breakfast area were very unpleasant. The next day I needed extra towels. I went to the front desk the gentleman informed me I could get what I needed from "house keeping" on my floor. That lady begin to say she needs the towels for the rooms she have to clean. Understand you never te... Read more
Submitted on 30-11-2016
I was able to stay here last minute during Thanksgiving after canceling at a suspect Motel 6. The room had everything I needed, really surprised there was a microwave/refridge in the room already. I also appreciated that the clerk realized I had a rewards number even though I hadn't used it in several years.