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Hampton Inn & Suites Chicago/Mt. Prospect

Chicago All Airports, IL, US (CHI)

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Based on 485 reviews
Contemporary Mount Prospect, IL hotel located within the newly developed Randhurst Village Mall, steps from restaurants, shopping and a movie theater.
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Hampton Inn & Suites Chicago/Mt. Prospect
1 Randhurst Village Drive, Mount Prospect, IL US 60056

Contemporary Mount Prospect, IL hotel located within the newly developed Randhurst Village Mall, steps from restaurants, shopping and a movie theater.The Hampton Inn & Suites Chicago/Mount Prospect hotel is located in the Randhurst Village Mall development in historic Mt. Prospect, Illinois. Hotel guests will find themselves in the midst of retail stores, restaurants, and a 12-screen movie theater. The Hampton Inn & Suites Chicago/Mount Prospect is a great option for business travelers, airport stayovers, or leisurely weekend visits to Chicago.* On the House hot breakfast daily * On the Run Breakfast Bags (Monday-Friday) * Clean and fresh Hampton bed * High-speed Internet access (guestrooms and lobby) * Coffee in lobby 24 hours a dayReady to explore Chicago? Our Mount Prospect hotel provides you with easy access to nearby airports and attractions:Our suburban Chicago hotel near the Chicago Executive Airport (6 miles) is also very accessible to the Chicago OHare International Airport (11 miles) and the Midway International Airport (33 miles). The attractions of downtown Chicago, including Navy Pier, the Magnificent Mile, and the Willis/Sears Tower, are easily accessible via a 45-minute car ride or a trip on the Union Pacific/Northwest Metra train, which guests can pick up just two miles from the hotel. Our Mount Prospect hotel is situated in the Illinois Park District, with plenty of city parks and recreational facilities nearby. The Rivers Casino, Rosemont Theater and Allstate Arena are also nearby. The Hampton Inn & Suites Chicago/Mount Prospect is near major corporations such as Allstate Insurance, CVS Caremark, NTN Bearing Corporation, Andrews Products, National Paper & Plastics Co. and Siemens Building Technologies. Hampton amenities provide a great value and a great stay in ChicagolandSuburban Chicago visitors at the Hampton Inn & Suites Chicago/Mount Prospect hotel will enjoy the Hamptons free hot breakfast, free wireless high-speed internet access in guestrooms and public spaces, heated indoor pool, and a state-of-the- art fitness center. The hotel has over 2,000 square feet of event space with state of the art audio visual equipment - a great option for small to mid-size Mount Prospect, IL meeting or social event.

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool Business Services Include: Business Center

Recreation Included: Fitness Center

Based on 485 reviews
from Hagerstown, Maryland
Submitted on 21-05-2016
Front Desk, Housekeeping, And Engineers Were Extremely Helpful, Warm & Friendly. Everyone kept a smile on their face which made me feel very welcomed. It was truly an Awesome & Remarkable Experience!!! ­???
Submitted on 21-05-2016
We had made reservations approximately one month prior to our stay. Two days prior our arrival, we requested a refrigerator in our room. Upon our arrival, we were greeted and check-in was uneventful. We found our room clean and the refrigerator was ready and waiting. Our room was also comfortable. The facility has secured parking garage below the hotel for a fee per night. I recommend taking advantage of their secured parking garage. It's well worth the fee in my opinion. A variety of stor... Read more
from cincinnati
Submitted on 24-05-2016
Very clean hotel. Staff is super friendly and accommodating. Beds are comfortable and the rooms are quiet. Hotel is located within a outdoor shopping center to shopping and dining are just outside the door.
from Almo, United States
Submitted on 25-05-2016
My single was upgraded to a suite, which I recommend to couples, especially if one gets up earlier than the other. Bed was comfortable. TV could be swiveled for viewing from bed or opposite for early riser. Used the frig & much appreciated the morning coffee w/o leaving the room.
from Royal Oak, Michigan
Submitted on 25-05-2016
Stayed here with family and would do so again. The service was excellent, the rooms large, up to date and comfortable. Good location. We needed accommodations which were easily made over the phone and ready when we arrived. I would highly recommend.
from Richardson, TX
Submitted on 27-05-2016
Clean, large rooms, excellent staff who were very accommodating. Complimentary breakfast was varied and constantly replaced when items were running low. Every staff person was friendly and sincere in trying to help make my stay a good experience!
from Northwood
Submitted on 27-05-2016
This motel and staff are awesome. I spoke with Courtney numerous times before I arrived as well as when I was there. She and Todd at the front desk were so pleasant, friendly and helpful. Amazing customer service, beautiful building, big, clean rooms, wonderful hot breakfast. I'd stay again if ever in this area. Definitely recommend this motel!
from Centennial, Colorado
Submitted on 30-05-2016
I have stayed here twice, June 2015 and May 2016 for multiple day visits. This hotel must have excellent management because every staff member is well trained, friendly, helpful, responsive to requests, warm hearted, sociable to guests (who want to be sociable) and professional in their demeanor to those guests who prefer a more businesslike approach. Employees give off a happy vibe. I have never seen such a fine staff in this class of lodging anywhere. The facility is very clean and invitin... Read more
from Virginia Beach, Virginia
Submitted on 02-06-2016
Had the opportunity to stay here over the Memorial Day weekend. The hotel was clean, the staff were helpful and friendly. There are plenty of things surrounding the hotel such as restaurants, retail shops, grocery stores, etc. The room was big, clean and quiet. An enjoyable stay.
from Tinley Park, Illinois
Submitted on 05-06-2016
We stayed here for a wedding nearby. The hotel staff were so friendly and accommodating as there was a big group of us staying here. The rooms were clean. I would definately recommend this place. They had a shuttle bus take us to and from the wedding which was greatly appreciated.
from Grand Blanc, Michigan
Submitted on 27-06-2016
We had just come from another hotel in another city that was less than desirable. As soon as we walked in this Hampton was like a breath of fresh air! Clean, comfortable and friendly! It was a part of a huge outdoor mall with lots going on! Parking was in a secured, underground garage. Our only complaint was that it was a long walk from the elevator to our room. Our room was fresh and clean...loved it!
from Boca Raton, United States
Submitted on 27-06-2016
This was our second stay at the Mount Prospect Hampton Inn & Suites. Rooms every bit as clean and fresh. No traffic noise yet convenient to all NW Suburbs or Chicago. We also enjoyed that it is not a large hotel (so never a crowd or challenge with seating during breakfast) and in the center of Randhurst Mall with dining and shopping options. Love that complimentary underground garage parking. We chose to take the train (Metra) from the Mount Prospect station rather then drive into Chicago.
from Woodstock, Georgia
Submitted on 28-06-2016
We arrived at this hotel after a very unpleasant stay in a different motel chain in another town and we were thrilled to open the door to a bright, clean, and spacious room. The staff was ├╝ber friendly and helpful. Our remote didn't work with the TV and after a call to the desk, an attendant came to our room within minutes to replace it. The breakfast buffet was varied, plentiful, and tasty. We highly recommend this lovely hotel!
from Orlando, United States
Submitted on 28-06-2016
The front desk was friendly and fast. The room was clean and had everything I needed with plenty of space. Great location as many restaurants are nearby and there was plenty of parking. I have stayed at this location multiple times and every time has been fantastic.
from Willard, United States
Submitted on 29-06-2016
This hotel is a few years old, it is showing a little wear in the rooms furniture, but still is top notch in my book. The beds are extremely comfy and the sheets and pillows are fresh and clean looking and to me that is a huge plus! They have underground parking which is a huge plus. Elevators are extremely slow though. Overall, you won't go wrong staying here. Walking distance to eating places, movies and shopping!
from kalamazoo, United States
Submitted on 03-07-2016
plenty of food options in walking distance. Hotel as part of this mall complex. movie theater complex walking distance way. Shopping plentiful. Jewel/Osco .25 mile away. Paneras, Chipoltle, Outback 1/2 a block away.
from West Chester, United States
Submitted on 03-07-2016
This is the second time I have stay here and I have to say, the staff is very helpful and the location and accommodations are great. I highly recommend this place if you are in the area. The staff always works to make people comfortable and accommodate exceptions.
from Toronto, Australia
Submitted on 04-07-2016
Very nice clean hotel near many good restaurants underground parking is ample and complimentary. Complimentary breakfast is good and after hours coffee and cookies is a nice touch. Clean rooms and very comfortable mattress an
from Detroit, United States
Submitted on 05-07-2016
The staff are very friendly and helpful. The complimentary breakfast is a great thing to have for your guests, which is convenient and practical. There are great amenities and services, such as free internet, exercise room and wonderful shops and restaurants nearby. I would highly recommended this hotel.
from Mount Morris, Illinois
Submitted on 06-07-2016
The staff could not be more accomodating. Very clean & quiet. There is an underground parking garage for $7.95. Restaurants, shopping & theater right there! Stayed before for our sons wedding & planning on staying this fall for a car show. Have & will continue to recommend this sight!
from Orlando, United States
Submitted on 06-07-2016
This Hampton Inn provided stellar service from the moment I checked in till I left. A smooth check-in, warm breakfast, and a cold and quiet room. From the clerk at the front desk to the host at the breakfast, everyone was nice, fast, and welcoming.
from west bloomfield, United States
Submitted on 08-07-2016
everyone there is helpful and ready to listen and then then not seen to often anymore Great feeling Aski any question anytime and it is taken care of Never felt like you were being annoying any thing you needed was immediately given to you never with the look --You again!!
from Agoura, California
Submitted on 10-07-2016
Easy parking below the hotel, close to restaurants, and shops, friendly staff willing to serve., nice hot breakfast, I will be back, can't beat the price for the location, forgot my comb and shave cream and they provided both free of charge
from Nashville, Tennessee
Submitted on 13-07-2016
Fantastic stay. I stayed in June of 2015 and again in July of 2016. My stay was exactly the same on both occasions. Front desk was friendly and to the point. Very quick check-in. Parking is $7.95/night in an underground garage attached to the hotel. Local ordinance does not allow overnight parking at the mall. I stayed in the 2 queen suite w/balcony both times. Room is about 550 sf. Plenty of room to spread out or have people over. The professional pictures on the site show the room. I sle... Read more
from Illinois
Submitted on 16-07-2016
Hampton Inn is at the 'quiet' end of the shopping center. The other end has a movie theater and restaurants which are convenient to walk to. Underground hotel parking is convenient. The elevators are a little odd i.e. one only goes from the garage to the lobby, where the others get you to the rooms. Service is friendly and helpful. Rooms are clean and comfortable but our room did not have a fridge or microwave. Seems like, after speaking to others in our group staying there, some rooms have frid... Read more
from Mt Prospect, United States
Submitted on 21-07-2016
Great place for staying when at a family function. I would recommend it but a few minor criticisms. Breakfast adequate but not especially good. No refrigerator or microwave in my room but I didn't ask if they could bring them in or change my room with them. My son had a larger room and the appliances were there. Swimming pool fun but no Jacuzzi.
from Mt. Prospect, United States
Submitted on 21-07-2016
Clean and comfortable. All staff was very nice and helpful. Breakfast in the mornings was good and convenient to get the day started. I would bring my family here for a stay in the future. Could use a bit more space in the lounge area during breakfast times, but overall a nice place to stay.
from Hanover Park, Illinois
Submitted on 24-07-2016
I called prior to my arrival and asked if there was any upgrades available. Zoe at the front desk said she would look and do her best to upgrade me. When I arrived, Zoe was kind enough and told me that there wasn't any upgrades available and she gave me my water and explained where the amenities where. Zoe was extremely helpful and Very Kind. I also forgot my tooth paste and the gentlemen at the desk sent housekeeping right away. They delivered the tooth paste with a smile and a friendly "Goodmo... Read more
from New Carlisle, Indiana
Submitted on 27-07-2016
Overall great stay. Wish there was a refrigerator in the room. Marcus Allen was a great help in freezing our ice pack on our last night though. We were able to get an early check in and late check out at the last minute that enabled our kids to swim and enjoy some time as cousins before going our separate ways. Thanks for a great stay.
from St. Louis, United States
Submitted on 27-07-2016
All staff interactions were excellent. The rooms were clean. The pool was well taken care of. The underground parking was very nice. As an added benefit, this hotel is also within walking distance of numerous restaurants and shops. I would definitely stay here again.
from Boston, Massachusetts
Submitted on 31-07-2016
My flight was cancelled and all the hotels close to o'hare were booked. This hotel had rooms, it wasn't too far from o'hare, the rooms were clean, the staff was great, it was quiet and I slept well. The price was great too.
from Marshfield, Wisconsin
Submitted on 03-08-2016
Great hotel! Rooms were very clean. Staff was very friendly. Location was great. Close to the Metra to get into Chicsgo easily. Plenty of shopping within walking distance. I would certainly stay again.
from Bloomington, United States
Submitted on 03-08-2016
Stayed here for a week while attending the Blue Whiskey Independent Film Festival. The hotel was clean and comfortable, the staff was friendly, the complimentary hot breakfast was outstanding, the underground parking was convenient, and the location of the hotel is within easy walking distance of a large number of good restaurants, plus the AMC theatre complex.
from Carbondale, United States
Submitted on 04-08-2016
Really like this hotel and surroundings. Great clean hotel- lots of choice to eat, shop, movie.. all within 5 minutes walk. My only complaint is this review is making me put down 200 characters in order to submit the review. That is kinda sad. So I just have to keep typing to get to 200
from Chicago, Illinois
Submitted on 07-08-2016
I was in town for a family wedding and I really needed an early check in. Marcus Allen at the front desk worked really hard to find me a room. The hotel is beautiful and the rooms were very clean. No complaints ! I would definitely stay here again !
Submitted on 09-08-2016
Great place to stay. We were pleasantly surprised with the cheerful, helpful staff. The rooms were VERY clean (including the bathroom). It seemed like a a great location, although we didn't have time to take advantage of the shopping. Enjoyed our stay!!
Submitted on 10-08-2016
My stay was great! I stayed for four days and five nights. The staff was VERY friendly, and the room was super clean! I stayed in a Breakfast included - Queen Studio - Non-SmokingFree room, and it was impressive! The beds where comfortable and had clean sheets. The shower's water pressure was great and there was a lot of counter space in the bathroom. The room included a extra sink and fridge. There was a little counter space in the mini kitchen, just enough room to put some things on it. ... Read more
from DUNDEE, United States
Submitted on 11-08-2016
THIS HOTEL IS TOP SHELF. place, staff, price, area....oh and did i mention staff.....all excellent. Lots of things to do within walking distance, lots of places to eat within walking distance...whole area clean and feel safe out walking.
from Spartanburg, South Carolina
Submitted on 15-08-2016
This was my third time staying here and it gets better each time. The staff goes out of their way to make you like you are at home. The rooms are always clean and the beds are comfortable. There are a lot of places near by to eat and you can walk to most of them. The neighborhood seems safe so being out after dark is not an issue. I can't wait to stay here again.
from IL
Submitted on 29-08-2016
In town with my cousin for a baby shower at country club within 5 minute drive from hotel. Our room was spacious as was the bathroom. It was a handicap accessible room, so that's why we had a larger room. The AC worked beautifully all night to keep the room cool from the outdoor heat and humidity. The breakfast was the same offerings as most other Hampton Inns, and was good for a quick breakfast. We especially appreciated the underground parking garage which made it easy to get to our room ... Read more
Submitted on 01-09-2016
We stayed here overnight for a car show in the area. This hotel is located in a cute little shopping center. It was very convenient for walking to nearby shops and restaurants. The room was clean and spacious. The staff were very friendly. The pool was small but well maintained. We would definitely stay here again.
from Rochester, Minnesota
Submitted on 04-09-2016
The room was clean and quiet but that's where the pros end. Staff is a bit brusque. Don't expect breakfast items like milk to be available after 9 - they won't refill them. Bring your own pillow unless you like lumpy flat ones.
from Bowling Green, Kentucky
Submitted on 08-09-2016
Great customer service at the desk, delicious breakfast, super clean rooms, easy access to shopping and great restaurants . Our family would recommend this hotel in the Arlington Heights area! Enjoyed the stay!
from Omaha, United States
Submitted on 08-09-2016
I have stayed at this hotel several times and have never been disappointed. Good hotel for the value of the hard earned dollar.You have a shopping center,movie theater and quality restaurants a few feet from the lobby door. I really appreciate the indoor parking even though there is a fee to park per night,it is worth it for the security.
from New York City, New York
Submitted on 10-09-2016
The hotel was very nice and new. Staff and room were both inviting. Was able to take advantage of the gym, pool and breakfast which were all great. The plus about this location is there is everything you need on the complex including bars, restaurants, breakfast spots and clothing (just in case). Look forward to coming back on future business trips.
from Jackson, Mississippi
Submitted on 12-09-2016
This was by far the best Hampton Inn I have stayed in. The front desk attendant was fantastic. She was funny and had a great personality for a bunch of guys checking in late at night. We were there with two wounded veterans and she jumped through hoops to make sure they were accommodated. Breakfast was fantastic and everyone was helpful! Garage is heated which is even better when you are in Chicago in December!
from Ellicott City, United States
Submitted on 23-09-2016
This hotel looks like a 5 star Hilton or Ritz Carlton. The decor is upscale and more than what you pay for. Its on the same plot of land of an open area mall with restaurants and shopping. The lay out is great. I will visit this location again and again!
from Indianapolis, Indiana
Submitted on 26-09-2016
Check out this new Hampton Inn & Suites in a retail area in Mount Prospect. Reasonable rates, new, clean, good service, nice hotel. Check-in service was quick and easy with friendly staff. Nice, clean room - very comfortable.
from New Hampshire
Submitted on 26-09-2016
As said in other reviews here; The best Hampton Inn I have stayed at. It is a nice new property, under hotel parking with roll down doors for added security and winter days. It is right in a shopping mall with a wide range of restaurants, shopping, grocery/drug store, Pierre Carson (like Macy's), Charming CHARLIE, Famous Footwear, Costco, Home Depot and more all on the property. The best part is during my 3 week stay it was rare to hear a noise. Regardless of the time of day the traffic on the s... Read more
from Omaha, Nebraska
Submitted on 27-09-2016
I was very pleased with seemingly brand new hotel. We had a twin queen suite which is nicely apportioned all at a price less than 1/2 of similar hotels and bigger named hotels closer to the millennial mile. It was close enough to Ryan Field which was our drawing attraction. Breakfast was okay....not great but okay. The pool was nice but just a tad (1 or 2 degrees) cold. However you cannot beat the convenience of the hotel or expertise of the staff. I would especially like to call out... Read more
from Omaha, Nebraska
Submitted on 27-09-2016
A wonderful, quality Hampton which sets the standard for the brand. Two queen Suite was spacious and nicely accomodated. The hotel is close to the sights of Chicago but also surrounded by shopping and restaurant options. Pool might have been a degree or two cold and the breakfast was just so so and typical of every other Hampton Inn. Maybe offer something regional, scrambled eggs with Polish Sausage!! You can't go wrong with quality for your money. I don't give out fives easily but this i... Read more
from Eagle River, Wisconsin
Submitted on 01-10-2016
Very nice place; central location. Nice staff. Underground parking well worth the minor charge for the security of it--can imagine in winter it would be priceless! We will stay there again the next time we are in the area.
from Indianapolis, United States
Submitted on 01-10-2016
Very nice hotel in a convenient area. Shopping, fast food, entertainment and more are within walking, and the area appears to be safe to walk around. The underground parking garage is only for hotel guests and it is nice, but should not be an extra charge. Yes, the parking charge is listed on their website if you are looking for it, but you would not typically expect to pay to park at a hotel in the suburbs. Rooms were nice and clean. We rented a suite and the size was very nice to spread out... Read more
from Chicago, Illinois
Submitted on 03-10-2016
We booked a large block of rooms here for our wedding in May 2016 due to the close proximity to our venue and the fact that they offered a shuttle to/from our venue (Old Orchard Country Club). We did not enjoy our experience from the beginning. We were having a large wedding with many out of town guests and they were reluctant to create a room block larger than 25-30 (we wanted 50). We only began to receive good service from their large group coordinator after we considered going to a different ... Read more
from Huetown
Submitted on 04-10-2016
Only problem I had was the hotel only had coke products available and I drink Pepsi products. But no worries I just went to the store down the road to get what I needed. It did not change my mind about the hotel I still think everything was great.
from Flushing, NY
Submitted on 04-10-2016
This place is amazing, nice location great price amazing staff. Good Breakfast Selection ! they have a waffle MAKER ! amazing time overall and experience. Floors were clean, bathroom were very clean. Rooms were beautiful.
from San Antonio, Texas
Submitted on 06-10-2016
I am a management consultant and travel each week for work. I have spent the last few weeks at this Hampton Inn in Mt. Prospect, IL and I could not be happier or more pleased with my experience! The entire staff is friendly and personable and will go above and beyond to make your experience as great as possible. I like to have fun when traveling and will put in silly room requests when booking my hotel reservations. Some of these include building pillow forts on the bed, having towel swans fi... Read more
from Lakewood Ranch, Florida
Submitted on 08-10-2016
The staff was extremely friendly and efficient during check in. Facility appears realitively new and was very clean. In a good area with good restaurants and shopping within walking distance. Would definitely stay here again.
from Mentor
Submitted on 14-10-2016
Front desk personnel was very polite and helpful. Both day shift desk staff members were very accommodating and attentive and the rooms were clean and comfortable. The complimentary breakfast was enjoyable and the underground parking lot was safe and secure.
from San Clemente California
Submitted on 15-10-2016
The accommodations were great located in a great center with lots of things to do. Great restaurants with lots of choices. Good selection of department store shopping, local grocery store and movie theater .
from Saint Louis, Missouri
Submitted on 18-10-2016
We really enjoyed our stay at this location. It was beyond our expectations!!! The night clerk upgraded our room which provided for a even more comfortable stay. The location was great for shopping and getting around.