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Hilton Garden Inn Kankakee

Mount Carmel, IL, US (AJG)

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Based on 370 reviews
At the Hilton Garden Inn Hotel Kankakee, Illinois, you'll find everything you need including complimentary high-speed internet access and remote print
Room & Rates

1 KING BED

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1KG STE MOB/HEA ACC RI-SHW

VIS FIREALRM/DOOR/PHN ALRT, LIVING AREA,COMP WIFI-BED W/ ADJUST FIRM DIAL
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1 KING BED JR STE SOFABED

LIVING AREA-COMP Wifi-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1KNG MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1KNG MOB/HEARNG ACC RI-SHW

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1 KING BED WHIRLPL SOFABED

LIVING AREA-COMP Wifi-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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2 DOUBLE BEDS

COMP WIFI- HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2DB MOB/HEARNG ACC STE TUB

VIS FIREALRM/DOOR/PHN ALRT, LIVING AREA,COMP WIFI-BED W/ ADJUST FIRM DIAL
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2 DOUBLES JR SUITE SOFABED

LIVING AREA-COMP WIFI- HDTV W/HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2DB MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- HDTV WITH HIDEF CHANNELS
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Hilton Garden Inn Kankakee
455 Riverstone Parkway, Kankakee, IL US 60901

At the Hilton Garden Inn Kankakee hotel, in Kankakee, Illinois, you'll find everything you need including complimentary high-speed Internet access and remote printing from your guest room to the 24-hour Business Center provided by PrinterOn.Features at the Hilton Garden Inn Kankakee, Illinois hotel include:* Great American Grill Serving Breakfast, Dinner and Evening Room Service* Evening Room Service and On-Site Catering* 24-hr Pavilion Pantry Convenience Mart* Pavilion Lounge* Complimentary Self Parking* Complimentary 24-hour Business Center* Wireless Internet Service in the Lobby and Restaurant* Indoor Heated Pool and Jacuzzi* Complimentary Workout Facility* 19,000 Square Feet of Divisible Banquet/Meeting Space for Groups of 10 to 900 (includes the attached Riverstone Conference Center)All of our 110 guest rooms and suites at the Hilton Garden Inn Kankakee, IL hotel feature:* Complimentary High-Speed Internet Access* Complimentary Secure Printing to the 24-hour Business Center* Oversized Work Desk, Ergonomic Chair and Desk-Level Outlets* Two Dual-Line Speakerphones with Voicemail* Hospitality Center Includes: Refrigerator, Microwave, Coffeemaker* USA Today Each Weekday MorningCompanies located near the Hilton Garden Inn Hotel in Kankakee, IL include:* American Highway Technology* Micro Ink* Sun Chemical* Cognis* Del Monte* Provena Health Care***** Everything. Right where you need it. *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool Business Services Include: Business Center

Recreation Included: Fitness Center


Based on 370 reviews
from Anaheim, United States
Submitted on 28-04-2016
We had a very nice stay at the Hilton Garden Inn in Kankakee. The front desk staff couldn't be more pleasant and accommodating. The room was clean and homey, and the bed was very comfortable. I would highly recommend this hotel.
from Minnesota
Submitted on 09-05-2016
I like staying at Hilton hotels and the one in Kankakee is very nice. My only complaint has to do with their sheets. I had made the exact same review three years ago. The sheets are thin and not of good quality. They responded in TripAdvisor to my comment that they had removed all the thin sheets. Apparently NOT. That is my only complaint. Otherwise it's a nice and clean hotel with very helpful staff. I do like staying there. But get new sheets!
from Chicsgo
Submitted on 15-05-2016
Three things I feed on, good night sleep, good food, good people (staff) this hotel had all of that. You feel welcomed the minute you walked in the door, and the Internet service they provide was very good, clean hotel rooms very comfortable I highly recommend this definitely get your moneys worth.
from Wimauma, Florida
Submitted on 19-05-2016
... this is a REAL good choice. Staff is excellent. As hotels go, this is a cut above - as are most Hilton affiliated brands. I have to keep saying the same things as TA wants a full two hundred characters - and it's not necessary. I've already said enough. Enough already!
from Saint Charles, Illinois
Submitted on 25-05-2016
The weather was perfect for the wedding, and the accommodations were wonderful. I heard no complaints from any of our wedding guests. The rooms were great. Cleaning staff was perfect, very efficient. Breakfast was phenomenal... Definitely would stay here again and recommended.
from Denver, United States
Submitted on 27-05-2016
Very nice facility. Now the recommended Hilton property since the Hampton Inn closed/changed affiliation. Minor drawback is that this hotel is on the opposite side of Kankakee from where my business is
from Altoona, Iowa
Submitted on 29-05-2016
We stayed for a wedding. The price was high as I'm use to obtaining pretty cheap rooms from travel websites, but the location was great (reception at Kankakee fairgrounds) and I enjoyed being with the other ppl at the hotel. The breakfast was amazing, but the $10.95 I thought was a little high since you have the same style at Embassy Suites included in your price. Otherwise great stay overall.
from Louisville, United States
Submitted on 30-05-2016
Hotel and Staff was always professional and truly cared if you were provided with everything needed in your stay. Length of project in this area gave me a choice of Apartment or Numerous Hotels in the area. I've traveled this area for eight years and will always stay at this location.
from Chicago, United States
Submitted on 02-06-2016
The lobby, room was clean and comfortable. The staff was polite and welcoming. The bar and restaurant looked inviting. The exercise room looked clean. I'm sorry I didn't bring my swimming suit because the pool was calling my name. I would come back.
from Nashville, Tennessee
Submitted on 06-06-2016
Spent three nights at this hotel recently. Not our first stay here, we stayed here a couple of years ago while visiting family in the area. The lobby area is warm and inviting with areas for families or couples to sit and enjoy a drink or conversation from the bar. Restaurant is very good in evening. Had hamburger and it was one of the best I've ever had. Breakfast with tax was $23. Definitely not worth it. Eggs burned and husbands omelet was also burned. Eat dinner not breakfast is my recomm... Read more
from Russiaville, Indiana
Submitted on 07-06-2016
Took my grandson to a football clinic at Olivet and we were super pleased with our room. Also, we were welcomed with a smiling face and gracious hostess. She answered all of our questions about getting to the university, finding restaurants, and locating a better route home.
from
Submitted on 10-06-2016
Nice rooms, pool and hot tub, restaurant good and prices are great. Informal dinning with room for small and large groups. Hotel is close to everything in the area to see and do. Everyone on the staff went out of their way to make you feel at home.
from Goodyear, United States
Submitted on 14-06-2016
We reserved a block of rooms for our traveling family to attend our daughter's wedding. The rooms were very nice, modern, and clean. The complimentary breakfast was delicious offering many selections. The pool room and gym were outstanding. The WIFI worked very well. Walmart is within walking distance conveniently located next to the hotel. All the staff from housekeeping to management were very helpful and friendly. I would recommend this hotel highly to travelers.
from Momence, Illinois
Submitted on 14-06-2016
Hilton Gardens was an excellent choice!!! From the lobby to the staff and the room everything was great!!! We stayed here because of the location...close to my granddaughter's softball games...we only live 15 miles away but just wanted a little get away and be close to her. Great experience!!!
from McHenry, Illinois
Submitted on 27-06-2016
Very nice quality hotel with a good location for my business travel needs. Rooms and hotel are clean. Good internet connection friendly efficient staff. Many restraunts within a few miles and easy on and off the interstate.
from Kankakee, Illinois
Submitted on 27-06-2016
My daughter held her wedding at this hotel. They provided all of guest with the utmost care, and hospitality. They checked all 200 guests with quickly, and made all guest feel most comfortable. Front desk staff were.warm.and.friendly. I look foward to having future events here.
from Colorado Springs, Colorado
Submitted on 28-06-2016
Maintenance was subpar and amenities were not what one would expect at a Hilton. Paper cups instead of coffee mugs and glasses. No bottled water offered. Towels were not soft and there were only when usually there are four.
from Chattanooga, United States
Submitted on 28-06-2016
I was very disappointed with the housekeeping at the hotel. I had a roll away bed brought into the room for my son. I notified Kyle on the front desk, that my son has a bedwetting problem. I brought pads to protect the mattress but inquired as to how housekeeping wanted me to handle the soiled linens. I was not provided an answer the first day but was instead woken up by housekeeping my first morning and handed garbage bags to put the linens in, which I didn't have an issue with. However, n... Read more
from Kankakee, United States
Submitted on 01-07-2016
This hotel is one of the nicest I have stayed in at this price point. The rooms were very clean and welcoming. The bed was one of the most comfortable beds I have slept in during a hotel stay. All staff were friendly and helpful. I will definitely stay here again if traveling through the area.
from North Port, Florida
Submitted on 03-07-2016
This was the absolute worst hotel that I have ever stayed in. The only thing that saved it was the night auditor who was very friendly. Thank goodness that I only had to stay for 2 nights. I would never recommend this hotel!
from Rosemount, Minnesota
Submitted on 03-07-2016
Walking into the Hilton Garden Inn and it looks very clean, very nice and a place you're thinking - "glad I picked this place to stay". What could go wrong? Well, even though the rooms also look just as nice and clean, the beds are rock hard! You might as well just provide pieces of plywood to sleep on instead. As for the pillows, like most hotels, you need 4 or more to make one good quality sleeping pillow. But, the rooms again, are very clean and nice looking. They have a little bar in the... Read more
from Chicago
Submitted on 04-07-2016
The Garden Inns are predictable like most of the chain hotels but the staff can make the difference, If they are not friendly or don't make maintenance or cleaning a priority it leaves a negative feeling, not just for that particular hotel, but for the brand as well. We had a problem with a smelly room - it seems a pile of wet rags had been left in the corner. I should have requested a different room, but they cleaned the area promptly and were very apologetic and checked with us to make sure... Read more
from Brownsburg, United States
Submitted on 05-07-2016
I stay here several times a year for business. Great staff, food and clean rooms. The hotel is 30 minutes from the train to commute to downtown Chicago, which is nice to avoid all the traffic. If you don't want to eat at the outstanding on site restaurant, there are several choices within a 15 minute drive.
from Plainfield, United States
Submitted on 13-07-2016
Enjoyed our stay over all. We were grateful ALL our guest were welcomed to continue the party in the hotel lobby/cafe after the wedding in the ball room. We were even told not to worry about picking up our small mess, that they would take care of that for us. THIS IS A GREAT PLACE FOR A WEDDING with enough rooms to house all your family and guest.
from Grosse Pointe Farms, Michigan
Submitted on 14-07-2016
Clean and fresh. Great coffee service in the lobby. Too many times the "free" coffee is weak and tasteless but this was very good and needed early in the morning. If you're in the area stay here versus the Fairfield Inn. I travel regularly and this was a very satisfying experience.
from Nashville
Submitted on 19-07-2016
The hotel was decent for the amount of time we stayed. But I was disappointed in the care of the rooms. The mattress was terrible. And the walls had smears (uncertain what it was)! I was not satisfied with the cleanliness. Rooms are big. Bathroom is outdated and the towel racks were rusted!!!!
from Elizabethtown, Kentucky
Submitted on 19-07-2016
Well worth every penny!!!! CLEAN, STAFF AMAZING you won't be disappointed. The only thing for the price I wish they had was even a small continental breakfast. The bed was so very very comfortable, slept like a rock.
from Chicago, Illinois
Submitted on 20-07-2016
We were there for a wedding. The beds were so hard. It was the worst bed I have ever slept in. The service during the reception was awful. We were never even asked if we would like water or soda with our meal. There was one carafe of water on the table for 10 people.
from Bourbonnais, Illinois
Submitted on 20-07-2016
We were at this hotel for a wedding reception, which included a one night stay. The hotel staff was great, the food was very good (both at the reception and breakfast), and the bartenders and catering managers were awesome. Rooms were clean and beds are very comfortable. Nice place!
from United States
Submitted on 20-07-2016
I was very pleased with the service from beginning to end. Every person at the hotel was very friendly and kind. Kyle at the front desk was very nice. I absolutely love Val and Claudette. They were honestly the nicest ladies and so attentive at breakfast. The breakfast was good. They have made to order omelets, french toast and pancakes. If you have two people on the room I would recommend booking the "breakfast in bed" option which simply includes the cost of breakfast for two adults each morni... Read more
from
Submitted on 22-07-2016
We was in town for a baseball tournament and the staff was wonderful to us. We had several families with us and everyone agreed it was a top notch hotel/staff. The last night we stayed there everyone ate at the restaurant. Omg!! Best chicken flatbread sandwich ever!! Everyone commented on how good the food was.
from Watseka, Illinois
Submitted on 23-07-2016
Booked a room and stayed after our granddaughters wedding reception. From the time we checked in until we left the next morning the staff was very friendly, the breakfast was great. Our room was clean as well as the rest of the areas we were in. It was great just to be able to go to our comfy room after a very long wedding day.
from Chesterton, Indiana
Submitted on 25-07-2016
Very friendly employees. Excellent breakfast, but there is a charge for it. So worth it. Love that they support police officers and great to see them coming in frequently for breakfast. Love the free fruit water available in the lobby. Nice outdoor seating areas.
from Ohio
Submitted on 27-07-2016
Judging from the parking lot, this hotel was full or close to full every night we stayed here. With how quiet it was, I'd have had no idea anyone was staying here! Staff was very friendly and hospitable - front desk, restaurant staff and housekeeping staff. Room (junior suite) had ample room, was nicely furnished and clean. I would recommend!
from Kankakee, United States
Submitted on 27-07-2016
Notification of the leaking shower into the bedroom, soaking wet carpet next to the king bed, lead to an excuse from the staff that maintenance recently re-caulked the shower to potentially fix the problem. Hilton Garden Inn has a satisfaction guarantee they claim but failed to delivery this. They did not move us to a fit room nor offer anything to make our stay better. imagine getting out of bed and when your feet hit the floor they get wet- disgusting. Also failed to restock the pool towels, w... Read more
from Chicago, United States
Submitted on 27-07-2016
From the minute you walk into the lobby to our exit at the breakfast, all wonderful. The staff was very helpful, great location for the wedding venue Kankakee Majestic. Right off the toll road, easy access and if you forgot anything the Walmart and Dollar Store are steps away.
from Raleigh, North Carolina
Submitted on 31-07-2016
I was looking to stay in Kankakee for a night and found that the Hilton Garden Inn was really the only choice. But the rate was reasonable, the staff friendly and helpful, and the rooms and amenities were really good. Sorry it didn't have an outdoor pool - but I drove into town - and it's a really nice town so I didn't miss the pool too much.
from Hampton Falls, NH, United States
Submitted on 04-08-2016
A warm welcome and great service greet us each time we visit. I like to check in on the app and select my room. Breakfast is well worth the price with a wide selection of well prepared hot items. The steak at dinner is not to be missed....yum! Oatmeal raisin squares greet us in the lobby each evening. The pool area is always clean and stocked with fresh towels. Noise is not a problem and comfortable bedsmofferma good rest.
from Charleston, Illinois
Submitted on 11-08-2016
pool closed. Was not advised in advance of arrival. I felt we should have been compensated for the inconvenience. I had 2 VERY disappointed grandchildren. Xxxxxxxxxcxxxx. Ssxxxxxxxxxxxx. Bbbbbbb. Killing. Gi chuck. Hygffj hghhgggggg. xxxxxx. Xxxxx. Xxxxxxxxxx. Bbbbb. Ttttttt. Eeeeee. Yyyyyyy. Eeeee. Zzzzxxzzxzzxx
from
Submitted on 14-08-2016
Very clean room for the price. Hit this hotel late a night. Desk was extremely friendly and helpful. We also had the all you can eat breakfast was well worth your money, you can eat what they have out or you can have your eggs made to order. May take little time if it is busy, but they have plenty of food to eat while waiting. Claudine was a extremely friendly and helpful at the breakfast buffet. We only had one issue with breakfast and Claudine took care of the issue quickly. If back i... Read more
from Columbia
Submitted on 22-08-2016
Ok they should give everyone in the room a bottle water not just 2 per room. Overall it was ok. The checkin was ok. The room was not handicap accessible like I thought it would be. Also the pool was closed.
from Lees Summit, Mo
Submitted on 26-08-2016
Great place to stop on I-57. Hotel very clean and attractive. Clerk at Checkin courteous and friendly. Lobby very nice and clean, and room and bed comfortable. Indoor pool and fitness center available. Restaurant in lobby has good food. Waiter efficient and courteous. Recommend the Crispy Salmon with sautéed Bok Choy. Cooked perfectly and served with two sides. Definitely recommend for a stay.
from Kankakee, United States
Submitted on 06-09-2016
My husband and I arrived late at night due to traveling 11 hours from GA with our 2 young children. When we got there my husband went to check us in as I was nursing my son in the car. He was told that we were already checked in and proceeded to ask for his card (reservation was made with my card) the employee than ran his card for our stay even though mine was already charged. The employee seemed extremely confused with the situation so I left it alone until the next morning. I spoke with a ma... Read more
from Edwardsville, United States
Submitted on 06-09-2016
Our stay in this hotel was a little disappointing. The staff were very nice and the room was clean and comfortable, however we were not told when registering that the pool was not operable. We selected this hotel partially due to the amenities including the pool so it was very disappointing when we could not use it.
from Kankakee, United States
Submitted on 07-09-2016
After having a bad experience at a different hotel, we decided to change to the Hilton Garden Inn for this visit due to previous recomendation of a family member and are we glad we did! We stayed in the Jr Suite with our 18m and 3 year old and we had plenty of space and privacy. The kids loved the pool. We ate dinner and breakfast here. The service was top notch, the food was oustanding, fresh, healthy choices and reasonably priced. The staff was super friendly and helpful. They were very nic... Read more
from joliet, United States
Submitted on 10-09-2016
Had to book an extra nigh due to check in time being 3pm the day of our daughters wedding also pre booked 2 other rooms and prepaid for all of them. Kyle was friendly and helpful but the ladies the next morning were snide and rude!! There is only 1 luggage cart for the whole hotel and they will not offer assistance.
from Bradley, Illinois
Submitted on 16-09-2016
The price was Hilton but the service was motel6. The staff walked in on my wife who was in the bathroom with door closed. The desk clerk and manager were insensitive to the prices and told us that the reason this prop did not have electronic locks is because the locks cost too much!
from Kankakee, United States
Submitted on 21-09-2016
I felt very welcomed and relaxed.I really enjoyed my stay. the rooms and everything was clean. I'm sure in the near future i will planning on a vacation with my fiance and i will look for this hotel. It has good quality. Thank you for giving me the opportunity to stay here.
from Palm Harbor, Florida
Submitted on 21-09-2016
We were in town for a wedding and had exceptional service the entire time! Everyone was friendly and accommodating, and we were very happy with the size and cleanliness of the room. Definitely would stay again.
from Kankakee, United States
Submitted on 28-09-2016
Hotel lobby and bar/restaurant was dirty with food on furniture and and carpet. This was long after lunch service was over but before dinner. The room window had very large cracks in it. The bathroom door would not open. There was food on the floor under furniture in the room. The furniture in the lobby and the rooms is dirty, old and tired.
from
Submitted on 29-09-2016
An outstanding choice for a place to stay. I had the pleasure of getting to know the staff for a 2 month stay. I would definitely go back if I get the chance. A 5 star staff and hotel. Walmart next door and a on site restaurant. The breakfast was always outstanding.
from Baltimore, Maryland
Submitted on 04-10-2016
This is definitely a great hotel, but it could use a bit of upgrading. It appearance was a bit dated and it could use a deep cleaning. The breakfast is AMAZING and very reasonably priced!! The staff was kind and friendly and I would absolutely consider this hotel for future trips!
from
Submitted on 04-10-2016
Hotel smelled dirty and carpeting was dirty. Our room smelled musty and I felt breakfast was expensive for what you got. I can get the same thing free at other hotels. The adjoining properties are unkept. Its has a feel of a very low rent area
from
Submitted on 05-10-2016
Not many places to stay in Kankakee, so it was nice to have this place to stay. Great rooms, great service. we always stay at this motel when we travel up north to visit friends and relatives and will the next time we are traveling.
from Weatherford, Texas
Submitted on 05-10-2016
The staff was courteous, polite and moved us to a second room after sleeping our first night on the hardest bed I have ever experienced. Two dials placed at the head of the bed on both sides were not powered by electricity and seemed to be placed there only for psychological effect-as they didn't affect the softness or firmness of the mattress in any way. Staff moved us to different room for the second night.The second bed in the second room was just as hard. Staff told us that the beds were thr... Read more
from mill shoals, United States
Submitted on 05-10-2016
We always stay at this hilton because it is an hour outside of chicago. The service is awesome, food is teriffic, amenities are greatand we have stayed there so aften it is familiar. Just love staying there
from Indiana
Submitted on 11-10-2016
Clean room, Bed wasn't too bad. Breakfast was a great deal. $11 a person but buffet style with made to order as well. Staff at breakfast was very friendly. Food was good. Places to eat near by. Walmart near by. Hotel staff very friendly at check in and check out. We would stay here again.
from kankakee, United States
Submitted on 13-10-2016
this was a convenient location and also was reccommended by someone with loyalty program status. They ate breakfast of course, free for them, but $10 too much for me to pay for breakfast because I don't eat that much. We did ask for extra chairs for our suite and chairs were brought in immediately. The refrigarator was nice and cold and we did use the microwave to heat our coffee.
from Fl
Submitted on 15-10-2016
One of the better garden inns friendly staff modern comfortable interior design room was clean and very comfortable nice big tv was good selection of channels . Overall a really good stay in a well run hotel
from Portage, Indiana
Submitted on 17-10-2016
Outside of hotel looks welcoming. Lobby looks great. Upon leaving I found a liquor bottle cap under the bed that was not from myself which means it wasn't cleaned. I'm wondering what else wasn't cleaned? Room shows some age.
from Prior Lake
Submitted on 17-10-2016
Our stay was excellent, they accommodated our late arrival with zero issues but upon checking in the front desk recommended that we join in on the continental breakfast which we thought was free but it was not, cost is close to $10.95 per person. I wish that it would have been more clear about this upon arrival.
from Maryland
Submitted on 21-10-2016
Staff was excellent, room carpet at end of life. Room smelled a bit stale, tub towel rack was rusty. All else in the room was in great condition, so the bedding, pillows and all other aspects were excellent. Just get new tubs with flatter bottoms, new towel racks and new carpet!
from San Jose, California
Submitted on 25-10-2016
Hilton Garden Inn, Kankakee, IL - We (3 of us) were there for a wedding. Problems (first room not made up when we arrived at 2:30 a.m., second room had king bed and pull out couch that was very uncomfortable, 3rd room dirty bathroom and leaking toilet from toilet handle, so came back to flooded bath room after being out all day, 4th room was okay, a little mold around tub) handled well by staff, but inconvenient. Thought it was overpriced for just average hotel. Night clerk was great. Breakfas... Read more
from Kankakee, United States
Submitted on 26-10-2016
I understand your company would prefer your guests to hang out in the lobby area to mingle with their friends instead of running up and down the halls. I personally would not want my guests to see the type of party when walking into my lobby. I would suggest these guests that are there to party to rent one of your private rooms for such a thing. I do like that you offer the lobby for families to sit and mingle with a few drinks - but, not a party that consists of cases upon cases and gallons and... Read more
from Port Wentworth, United States
Submitted on 26-10-2016
Very Professional and comfortable! You will find fruit water in the lobby as well as freshly baked cookies that are absolutely delicious. Breakfast is made to order and the chef is very generous with the amount of food that is served. The hostess was kind and Johnny on the spot helpful in every way.
from OAK FOREST
Submitted on 30-10-2016
Felt like home, comfy bed, clean room, and good curtains to keep the morning out! Only complaint is the shower head pressure was very low and was hard to rinse my hair. Front desk service was pleasant. Did not experience the restaurant or the pool.
from Ozark, Alabama
Submitted on 30-10-2016
We gave this hotel a second chance ... didn't matter. Small annoyances, lack of caring by staff and a ridiculous price for breakfast will have us looking elsewhere next time we're in the area. This is the worse Hilton we've ever stayed in.
from Joliet, United States
Submitted on 30-10-2016
Attended my boyfriend's son wedding at the Hilton. My boyfriend left his brand name prescription eyeglasses on the desk in our room along with a container of shoe polish. He was given the run around for 3 days about someone returning a call to him after he contacted the hotel. He was told that the shoe polish was found, but not the glasses. They were both on the desk near each other. If the polish was found, the glasses should've been found also. The Hilton has given us no resolution to t... Read more
from Port Orchard, Washington
Submitted on 31-10-2016
I wrote quite and extensive explanation under the cleanliness section of the review. To caption it let's just say some one else's blood and hair in the bathroom is super creepy and gross. Oversight? Probably. But we were there 3 days and it was pointed out the first day! I actually noticed it straight away, but it was after midnight that we returned to our room. The manager pointed out there was also black mold, which I was willing to over look. Also, on the ceiling was a huge water damage issue... Read more
from Lexington, Kentucky
Submitted on 31-10-2016
No hot water during first shower. Shower eventually got hot second shower. Pillows were atrocious! They flatten quickly! You can pile several and still be flat. Overall though, out stay was pleasant..
from United States
Submitted on 03-11-2016
Overall a good property and looks like what you would expect from a Hilton Garden Inn. It was a very good value. 15 minutes to ONU. The only problem that holds this back from being a great deal is the mold smell and bad ventilation on Lobby level. They have a problem and it has not been dealt with.
from
Submitted on 06-11-2016
Clean hotel and decent room. I had the breakfast and dinner at the hotel and the food was good. They have 2 treadmills, one elipitcal, 1 recumbent bike and weights in the fitness room. The pool and hot tub was clean. Conveniently located off the interstate and the area appeared safe. Staff was friendly and helpful.
from springfield Il, United States
Submitted on 07-11-2016
Each and every time I stay at the Hilton Garden Inn in Kankakee, Il is a great experience. During my last stay, I could not get the internet to work in my room and the desk clerk, Kyle, came to my room and got it to work and some of the problem was in my laptop and he worked though the issue and until I was online. I am a retired teacher and I had an online workshop that evening. He saved the day. Thank You. All of the employees have been excellent and I recommend this hotel to all who need a wo... Read more
from
Submitted on 08-11-2016
The hotel staff was friendly and helpful. My overall experience was a good experience. My concerns were with the level of noise. The rooms pick up all of the hallway noises, including conversations with the housekeeping staff. In addition, my room was very noisy between the heat vents and the sound of water running all night. (I still have not been able to figure out this noise) It was a constant running water sound in the walls. The blinds did not shut. I was unable to close the blinds to... Read more
from Elgin, United States
Submitted on 12-11-2016
Very plush, clean and friendly hotel. Room service for dinner was fast with hot food. Front desk and restaurant staff very friendly and polite. Hotel was easily accessible from highway with plenty of parking.
from Chicago
Submitted on 20-11-2016
The best thing about my stay was the ability to choose my room the day before online. I believe this is available to all Hilton Honors members. I wanted a room on the top floor at the end of the hall and was able to choose that option. The hotel is very conveniently located just off of I-57. Check in was quick and efficient. The room was clean and quiet. Another plus for me was that they offer the Chicago television stations. There were a few quibbles: one lamp was missing a light bulb, ... Read more
from Memphis
Submitted on 28-11-2016
People were so. Ice service and amenities great rooms were not clean!!!!!! The housekeeping was way below what we expected but the front desk and the restaurant staff could not have been nicer or more helpful it sucks to write this because the people were so nice
from
Submitted on 30-11-2016
The price is fair for this area and hotel. The staff were great and the rooms were clean. We did have issues with our heating in our room and the internet is very slow. Otherwise good place to stay while traveling.
from Lincoln, Illinois
Submitted on 30-11-2016
We were here for a wedding and were able to get into our rooms before the check in time. The rooms were in great shape and it was very comfortable. I would highly recommend this to anyone in the area. We skipped the breakfast because it wasn't complimentary, but went down the road to Carlos Family Restaurant on our way out and it was very good and VERY FRIENDLY!
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