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Doubletree Collinsville/St.Louis

St. Louis, MO, US (STL)

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Based on 829 reviews
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Doubletree Collinsville/St.Louis
1000 Eastport Plaza Drive, Collinsville, IL US 62234

Louis attractions such as the Gateway Arch and St. Louis Riverfront, Forest Park Museum District, Saint Louis Zoo, Busch Stadium (home of the St. Louis Cardinals), Saint Louis America's Center Convention Complex, and the Edward Jones Dome (home of the St. Louis Rams). Our full-service St. Louis area hotel is perfectly situated adjacent to the Gateway Conference Center, and is about 30 minutes east of Lambert St. Louis International Airport (STL).Value and full serviceYou'll love our recently updated Collinsville hotel with its modern, well-appointed guest rooms and suites featuring generous work surfaces with ergonomic chairs and data ports, flat panel TVs, our ultra-comfortable Sweet Dreams® beds, luxurious bath amenities, and Wolfgang Puck® coffee service. For your convenience, complimentary wireless high-speed internet access is available in all guest rooms and public lobby areas. Other great Doubletree hotel amenities include: * Heated indoor pool* State-of-the-art Precor® Fitness Center* Gift shop* Complimentary parking* In-room diningOur hotel guests also enjoy the convenience of superior St. Louis area hotel full service dining. Join us at Porter's Steakhouse, serving the finest in hand cut steaks and seafood for lunch or dinner daily. Start the day off right at our Doubletree Breakfast buffet. End the evening with friends or colleagues for cocktails or a glass of wine in our inviting Lobby Bar. A well-equipped hotel for business travelOur Doubletree hotel is located within an expanding business complex and surrounded by several major institutions and businesses such as: * Conoco Phillips* Hortica Insurance* Fluer* Encana* Metro United Soccer* Maverick Transportation* IDOT* Illinois State Police* Sanford Brown College* US Steel* Prairie FarmsOur hotel provides a prime Central U.S. location for national and regional meetings. We offer a full slate of business support services like meeting rooms, a 24-hour Business Center, equipment rentals, and complimentary wireless HSIA. With over 7,500 square feet of meeting space in 16 flexible banquet and conference rooms and complete A/V support, the Doubletree Collinsville / St. Louis hotel can easily accommodate your next business meeting, seminar, party, or special event with style.A well-located hotel for leisure travelOur new Doubletree hotel near St. Louis is ideal for families, vacationers, leisure or business travelers who want to enjoy everything the area has to offer without downtown St. Louis traffic. Our convenient Collinsville hotel is right by Splash City Family Water Park, Gateway Fun Park, Cahokia Mounds State Park Historical Site, and Fairmount Park horse-racing track. Other nearby attractionsinclude Gateway International Speedway, St. Claire Shopping Center, the Casino Queen gambling riverboat, and Laclede's Landing warehouse district with its many restaurants, shops and nightlife. The next time your travel to the St. Louis area, our caring and professional hotel staff looks forward to welcoming you to Collinsville with our signature warm Doubletree chocolate chip cookie at check-in.

Amenities Include: Meeting Rooms, Restaurant, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 829 reviews
from Plainfield, Illinois
Submitted on 10-05-2016
I was not happy to find out there is no generator at this hotel. There was a power outage that lasted for roughly 12 hours. I have a handicap wife and two kids under the age of 9. This hotel is safety issues which needs to be addresed ASAP.
from New York
Submitted on 17-05-2016
Always love to get that warm chocolate chip cookie on arrival. My room looked like it had recently been renovated with very nice furnishing. Only there for one night on business, but all went well. Porter's steakhouse, attached to the hotel, was EXCELLENT!
from Madison, Wisconsin
Submitted on 17-05-2016
Settled among a fairly large group of low-priced and not very attractive hotels just across the Mississippi from St. Louis, the Doubletree is beautiful, immaculate, comfortable, with a great buffet breakfast. We were amazed to find anything so truly lovely settled in with cheap food, hotels, etc. Highly recommended! Highway literally about one city block away, then you are off to St. Louis or Chicago. It is now our stop for every driving trip to and from LA, which we do a number of times per yea... Read more
from louisvilee, United States
Submitted on 20-05-2016
The room is comfortable and clean. The bed is comfortable and the staff is always very friendly and prompt on service. I enjoy the room service selections from Porter's Restaurant, the breakfast has a wide variety of breakfast items. The service in the restaurant and the hotel are always top notch. I feel the Double tree Collinsville is a home away from home.
Submitted on 22-05-2016
This hotel is our first choice when we come to the Collinsville area to visit our grandchildren. The staff is friendly and helpful, the beds are great and the rooms are always clean. The workout room is well equipped and the restaurant has a great breakfast!
from Sheboygan Falls, Wisconsin
Submitted on 31-05-2016
Was able to check in early. Did not have breakfast option available for reservation. Lounge is being remodeled, but still enjoyed it and great food. Porters restaurant is always the best, servers can not seem to do enough for you, either at night or the morning. Easy access to freeway.
Submitted on 03-06-2016
We recently took a family trip to Saint Louis and stayed at the Doubletree two nights. We had an amazing stay. The room was clean, beds were very comfy, air conditioner worked great. l loved the online check in and my digital key. Went right to my room and by passed the front desk. The pool was great. We had lots of fun swimming. The hotel location was perfect. Close enough to everything in Saint Louis. We visited the Arch, Grants Farm and Six Flags. There is so much more to see in Saint Louis. ... Read more
from oklahoma
Submitted on 03-06-2016
Stayed one night before traveling on. Hotel rooms were large and clean. Older facility that has been refurbished. Used the electronic room key with the Hilton app, never went to the front desk! Rooms did not have a fridge or microwave, not a big deal for one night. Indoor pool seemed popular. Great location, easy on/off of freeway. Close to Walmart, Starbucks and several eating places. Would definitely stay here again.
from Normal, Illinois
Submitted on 04-06-2016
Stayed here to visit Cahokia Mounds. Conveniently located, safe area with restaurant options nearby. Clean. Friendly, helpful staff. One of our electronic keys initially did not work, and staff member went to desk to fix problem for us, without us needing to ask; returned fixed key to us in room, with a smile. Nice pool. Will stay here again when visiting city of St Louis, too!
from Omaha, Nebraska
Submitted on 06-06-2016
Nothing bad to say about this hotel friendly staff hotel and restaurant .we stay at doubletree every year and our room is alway nice and clean.. We enjoy the pool and large banquet rooms.. we had a baby shower the last time we stay and the staff went above and beyond to make sure are party was great!!
from tacoma, United States
Submitted on 10-06-2016
Good organized and clean room. Everything is up to date and works well. Bed was comfortable and WiFi easy to get connected to. Check in and check out process was easy and I was able to get to my room quickly.
from Chicago, IL
Submitted on 12-06-2016
We stayed at the Doubletree Collinsville last week and had a very good experience. The service was great - everyone made us feel welcome from the front desk staff to housekeeping to the bartender in the lounge!
from Gilbert, Arizona
Submitted on 15-06-2016
Ashly checked me in and was efficient and friendly. She also helped me when I had questions later in my stay. Also, swam laps in pool. Was great to stretch in water. Had dinner in Porters, A/C was on blink but wait staff were accommodating and efficient. Food was excellent.
from Atlanta, Georgia
Submitted on 20-06-2016
Very nice hotel for a business trip. Hotel is well maintained and the staff is very friendly. It has a decent bar and lounge and good overall restaurant ( Porters ) although restaurant is getting over priced for the area. It meets all the usual needs for a business trip and is likely the best hotel in Collinsville. Stay here often and would recommend if you need to stay in the area.
from Saint Simons Island, Georgia
Submitted on 20-06-2016
The warm cookies were SOOO nice when we checked in. Stayed here for a convention in St. Louis. Had to come here because of being late booking. I'm glad I did. The drive was easy each day and only 10 minutes from the convention center. The ML King bridge takes you right to the center. The room had great space to stretch out, but the bathroom was very small. No refrigerator was a disappointment as well. Nice indoor pool that my son enjoyed very much. Great price for a big, clean room.
from Stevens Point, Wisconsin
Submitted on 29-06-2016
This was a nice hotel, good value and staff was very helpful. Rooms were clean and very quiet. Enjoyed our stay, very easy to get to and from St. Louis and less expensive than staying in the city! Great value and location!
from Chicago, Illinois
Submitted on 30-06-2016
The bed broke in the middle of the night. I know I need to lose weight but that was pretty frustrating. Also the day we left the water heater went out and needed to be repaired. I missed a meeting because of not being able to shower. Couldn't check out until after 3 PM.
from Grand Rapids
Submitted on 01-07-2016
We were welcomed by Cale and Connie. We were exhausted from our exciting day in St Louis. Connie offered to heat up our left overs while we enjoyed a drink at the bar. Chloe and ZERINA HELPED us out with a few forgotten details and quickly got us on our way in the morning. Always a pleasure to stay with the Hilton hotels. A special request. Flavored creamer for coffee.
from Silver Spring, Maryland
Submitted on 01-07-2016
Air conditioner did not work in 2 rooms, dirty grout, dirty carpet, dirty elevator, hair dryer broken. Could not sleep due to heat. Canned response from corporate saying they took my complaint seriously.
from Lakeland, Tennessee
Submitted on 01-07-2016
We have stayed at the Double Tree numerous times on our way to visit family in Davenport Iowa Always have a good experience. It is conveniently located, full Buffet Breakfast is excellent, check in staff and breakfast staff always personable, helpful, courteous, knowledgeable
from Williamstown, New Jersey
Submitted on 02-07-2016
The Doubletree was a lovely, clean place to stay. We had a king room which was quite spacious. The staff was very friendly and accommodating. The buffet breakfast was one of the best we've had. I would highly recommend this hotel. The hotel is in walking distance to a few restaurants.
from Saint Louis, Missouri
Submitted on 03-07-2016
Everything was perfect and rooms were clean. The breakfast was complementary and delicious. The hotel staff was all very helpful. I will definitely be coming back to stay at this hotel in the future. Thanks.
from Whiteman AFB, United States
Submitted on 05-07-2016
We stay at this property quite often. It is a very busy hotel, but the staff and facilities are always up to par. To top it off, breakfast is served in Porter's, a 5 Star Steak House, buffet style with made to order omletes, croissants, European fruit, cheese, and cold cut spread, and western standard breakfast items.
from Dallas, United States
Submitted on 06-07-2016
The front desk staff were very friendly and accomodating. The bed was uber comfy and clean. Too bad the bathroom smelled like urine. If it wasn't already late when we noticed the smell I'm sure the staff would have handled it. But by that time we were tired and didn't want to deal with it. Thumbs down to the cleaning staff.
from Le Roy, Illinois
Submitted on 07-07-2016
Got a great price in this hotel. Will stay here again for my next trip to St Louis. Even with using UBER to go to ballpark village it was still a better deal then staying around the ballpark. Had dinner in the Porters bar and had great service!
from Avon, Indiana
Submitted on 08-07-2016
Very nice hotel, clean, staff friendly and helpful. Restaurant is very expensive at dinner time. The breakfast restaurant for was good but I had to get my own coffee, & ketchup . But I would stay they again on my next trip nice clean hotel.
Submitted on 08-07-2016
Hotel room needs updating. Carpet stained/dirty, window dirty, bed linen dirty and I had to call and have it changed. Old platform type bed and mattress. Dog barking at all hours. Pets should be restricted to first floor. People loud conversations in hallway and this was the Honors floor.
from Dallas
Submitted on 10-07-2016
Had to choose a stay at the last minute and on a holiday. Overall was very impressed. Although I couldn't go out they had plenty of places to eat and a nearby Walmart. Also a resturant on cite but closed on this holiday.
from Clarkston, Michigan
Submitted on 11-07-2016
First time staying at this Hotel. I was going to a St. Louis Cardinals Baseball game. The stadium is about 10 miles away. I live out of hotels and I have to say this was one on the best I have stayed at for business travel. It had everything I needed. Service was excellent. Especially service was great at the front desk. These ladies were great, My room was clean and comfortable. The restaurant was excellent and the breakfast buffet great. They have a bar near the lobby and on Wednesda... Read more
from Lexington, United States
Submitted on 11-07-2016
We were in town for a funeral. Everyone at the hotel took such wonderful care of us. We couldn't have had a better experience and hope to stay here again under better circumstances. The staff were friendly and took care of two very weary travelers. Thank you for going above and beyond on an already busy holiday weekend!
from Atlanta, Georgia
Submitted on 12-07-2016
Very good value for the money. Very nice pool and great restaurant all in one spot. Also very close to other great restaurants and Walmart, walgreens etc. Very easy Highway access over to St Louis, MO
from Olive Branch, Mississippi
Submitted on 13-07-2016
The hotel/room was absolutely beautiful. It was very clean and the grounds were well-kept. The staff was very friendly and helpful. The pool area was very nice for my kids and the hotel is conveniently located to various eateries and activities.
from Bartlett, United States
Submitted on 13-07-2016
Housekeeping did not restock the towels. Housekeeping did not restock the shampoo and soap. They did not brush the sheets before making the bed leaving any dirt or crumbs in the bed. They discarded my kids breakfast food that was still in the package.
from Dallas, Texas
Submitted on 17-07-2016
I checked in very late and tired, the property looked pretty good at 3:00 am. As i walked to my room, I did notice that the carpets we old and stained, but well vacuumed. I got to the room and jumped into bed, The next morning I started to notice how badly someone needed to invest some money into this property. Clean tile in the bathroom, but the grout was gross. Furniture with bad repairs, Holes in drywall with amateur repairs, pass thru door kicked in with a very bad repair. Restraunt had sti... Read more
from Valley Stream, New York
Submitted on 18-07-2016
Front desk staff is extremely Attentive and helpful, property's restaurant is great. Cleanliness of rooms were impeccable. Would stay here again. Of all the local hotel properties, without question the best of the lot.
from independence, United States
Submitted on 20-07-2016
We stayed at the Collinsville, IL DoubleTree during July 2016. We have stayed at this particular hotel many times and have been pleased with the quality. I must say this time I was disappointed with the cleanliness of the room. The room had a large red stain that looked nasty right as you enter the room. There also was a very strong urine scent in the bathroom. I believe maybe it was the shower curtain. We originally told the cleaning crew and from what we could tell nothing was done about... Read more
from Marion, Illinois
Submitted on 20-07-2016
The hotel is nice and just the right size, but housekeeping was very stingy even when I gave a note specifically asking for extra towel for my baby (there were 3 of us in the room, me, hubs and babe), and did not give extra shampoo and conditioner as I asked, after leaving a tip too with the note! Also I wasn't allowed to upgrade to a different rate which included breakfast which I thought would be easy to do, but the front desk personnel said not possible?! Also pantry prices was overpriced, a ... Read more
from Milwaukee, Wisconsin
Submitted on 21-07-2016
I always look at the Doubletree hotel chain as the unloved step child of father Hilton. Never quite nice enough, never quite clean enough. This one is like that. Better than average breakfast buffet to start. And it opens at 6:00 am which is good for the working class. Rooms are a little dirty, mildew on the bathroom grout. This location has gone the way of many hotels in their last upgrade by switching out those plastic blankets in favor of comforters. Nice and comfy, but way too hot i... Read more
from Wichita Falls, Texas
Submitted on 21-07-2016
The Doubletree Collinsville has me coming back at least once a year (necessary road trip). The rooms are large, beds sooo comfortable, and the breakfast buffet has much more than expected. It's right off I-70, but I never hear any traffic noise. You can be in downtown St. Louis in 15-20 minutes.
from EVANSVILLE, United States
Submitted on 24-07-2016
The wait staff at breakfast was none existent. No one was busing tables and when someone finally showed up she was rude. The coffee had run out in the lobby and the desk seemed surprised that it needed to be checked. Elevators where broken as the maids staged their carts in the hallway blocking access to the stairs.
from Godfrey, United States
Submitted on 28-07-2016
Surprisingly nice hotel. Extremely friendly staff at check in. No problems whatsoever. Well, maybe the coffee, but if that is the biggest issue, then I would still recommend staying here to anyone:-) .
from Collinsville, Illinois
Submitted on 28-07-2016
It was a decent hotel. The room was nice but the other areas like the halls were a tad dingy. Staff was great overall besides the lady at the front desk checking me in made a comment about my not being far from home. I had a fire at my apartment which is why I was there so that irked me a little. Otherwise they were great.
from Glen Ellyn, United States
Submitted on 28-07-2016
Hotel was very well kept. The room was nice and staff were friendly and helpful. The only complaint I had was that the fitness center was not in top operating condition and the pool was not monitored at all. Rowdy, and loud guests made the experience in the pool not so good. The coffee was great. Loved that Starbucks!
from Chicago, United States
Submitted on 29-07-2016
Absolutely the best kept secret in Southern Illinois/St. Louis. I travel a lot on business and have stayed at a ton of Dobuletrees and other Hilton hotels (I am a Gold card member). This is the best Doubletree at which I have ever stayed. Great staff, good location (You are literally minutes away from downtown St Louis). If you are with family, there are a ton of places to eat that aren't as pricey as the two onsite eating establishments. If you must eat in the hotel, and you have a budget, I ... Read more
from Overland Park, Kansas
Submitted on 01-08-2016
Wedding Party Great staff in arranging rooms for groom's family and groomsmen. Great breakfast and Waite staff. Small but functional bathrooms. Rooms were clea and larger than most. Front desk staff were friendly and very helpful. Would stay again if in the area.
Submitted on 02-08-2016
After driving 14 hours through four states I booked this hotel because of its location and price and I could not be happier. Wonderful staff and a beautiful hotel. I had my four-legged traveling companion with me and the only setback was the tripadvisor app not disclosing the $50 pet fee. Other than that I highly recommend this hidden gem!
from Highland Park, United States
Submitted on 03-08-2016
This hotel exactly met our needs from a location/price/quality standpoint and we would certainly stay there again if and when the situation arose. All good, all around. We did enjoy a fine meal at Porter's Steakhouse with some old friends in the area and were very satisfied. Great access to St. Louis from here.
from peoria, United States
Submitted on 01-08-2016
hotel is very well maintained and whole staff are delightful. I love the warm cookie hospitality at front desk. check in wasn't stressful at all. foyer was very inviting. We stayed three nights and was very remorseful to leave. housekeeping very accommodating and didn't disturb us , beds were wonderful and bathroom clean clean clean
from Bella Vista, AR
Submitted on 05-08-2016
We stay at this hotel at least twice a year as we travel to see family; it's a middle point on our trip. Hotel is always clean and the staff is always friendly. The pool area is well kept. The only negative point is there are nothing but fast food restaurants near the hotel and the hotel restaurant is pricey. Oh, and our two complimentary bottles of water are never in the room but the front desk will provide if you ask. And the cookies are always a treat upon arriving!
from Collinsville, United States
Submitted on 08-08-2016
Average accommodations for price paid. TVs are old, cable is limited. In room phone would not function when needed. Breakfast option available from on premise steak house with prices being too high to consider purchasing.
from La Porte, United States
Submitted on 09-08-2016
Stayed here with my family (wife and 2 children) while we visited St. Louis. The location is perfect - right off of 55 and less than 15 minutes from downtown. Great pool, extremely friendly and helpful staff. Room (and rest of hotel) was clean, comfortable and up to date. Beds were very comfortable as well.
from Baltimore, Maryland
Submitted on 12-08-2016
We stayed at the Doubletree on hhonors points, so I can't comment on whether it's worth the price, but our room was spacious, nicely furnished, with very comfortable bedding. Parking is easy, and the public spaces are lovely. Just a shame that the complimentary morning coffee in the lobby doesn't also include tea!
from Illinois
Submitted on 15-08-2016
Stayed here for my aunt's wedding in April and it's really nice. The rooms are very clean and comfy and the restaurant (Porter's) is an added plus! The bar staff is great, Ken makes a great cosmo (try it with L'Orange Grey Goose) and is always very friendly. I would definitely continue to come here on impromptu date nights.
from Geneva, United States
Submitted on 15-08-2016
Business brings me this way several times per year, and this is always my preferred hotel in the area. Great location, friendly service, clean spacious rooms. Fantastic restaurant, and the breakfast buffet is unbelievable. You will not be disappointed.
from Mesa, Arizona
Submitted on 15-08-2016
I travel a lot and as long the cost is better, I will always stay at these hotels even if the distance from my business address is a bit farther. Excellent service, wonderful staff and the room was clean and cold. Breakfast was included and you had a buffet! Internet access was good, I had all my TV stations that I watch. They only knocked once for checkout at checkout time and never bothered me allowing me time to shower pack and leave. The staff kept my room clean. checkout was a breeze!! I lo... Read more
from Philadelphia, Pennsylvania
Submitted on 17-08-2016
Nice hotel for the area. Very nice bar and restaurant. Loved everything I ate and drank there. All staff is very friendly and responsive to any concerns. The room was neat and comfortable. Not too many toiletries in the room, but the hair dryer works very well. There is a little store in the double tree to buy whatever you might have forgotten.
from Oakwood, Illinois
Submitted on 17-08-2016
Nice hotel, great atmosphere. The chocolate/walnut cookies at check-in are fantastic. Always a nice thing to get after driving. Rooms are comfortable. It is accessible to the interstate, local restaurants and some shopping. It's very close to our regional office as well.
from Peoria
Submitted on 23-08-2016
I requested the top floor which I got. the room was very clean and nicely decorated. The staff was friendly and I could tell they would do anything to make something right if it wasn't. This hotel had a very nice restaurant which I didn't get the opportunity to eat at but looked very nice and upscale. I did have a drink at the bar, the girl tending bar was very friendly and helpful. Overall a very nice stay in a nice hotel. PS...if your younger, there is a county music bar almost right behind th... Read more
from Tampa, Florida
Submitted on 25-08-2016
Rooms were clean, everything worked as it should. Had a room close to the pool which although we didn't use looked well maintained. If we hadn't been passing through on a road trip we would have loved to stay longer! Close to a few other restaurants and a quick drive to the interstate.
from florida
Submitted on 26-08-2016
NO flavored creamer. bad coffee 362 could hear water running in outer rooms next to me. clocks were not lite up to see in the dark. rooms was very good size bathroom was crazy small. bed was great! coffee maker smelled of mildew..gross Inter net was down one for the 1day tv was down also.. not hotel faults but it happened on there watch. Ac was very cold.. but first came on smelled of mildew.. sheet were great. Food was very good.. 4 outta 5. chef was on point i asked for something he went and ... Read more
from Highland Park, United States
Submitted on 29-08-2016
We dropped off our son for college. We stayed a little further away, but the price and quality was right. Hotel was better than expected. Clean, rooms were updated and service was great. Breakfast was very good.
from Johnston, Iowa, United States
Submitted on 02-09-2016
I am a lifetime Marriott Gold. I have rarely stayed at Hilton Properties, but the purpose of my business required me to stay in an area that didn't have quality Marriott Hotels. I tried this Hilton Double Tree, as I've heard good things about the Hotels. I was treated as a loyal guest, they worked with me to up my status with Hilton, and ensured that my stay was great. They were friendly, the hotel was clean, the fitness area was fantastic. I will stay there again.
from delaware
Submitted on 09-09-2016
We loved this place. I wish we could have spend all of our nights on our cross country adventure here. The property is a little bit older but we really enjoyed it. The location is good - there are many restaurants around and there is easy access to the highway (it is outside of St. Louis). The room and beds were nice and comfortable (although I wish they wouldn't put the mattresses in big wooden frames that I always seem to knock into especially at night.) My one complaint is the lack of a ... Read more
from Louisville, Kentucky
Submitted on 12-09-2016
I had a bad experience a trip of so ago. I will say that the staff responded in a very positive way. I have been staying at this hotel for several years about every other week for a day or two. I have really only had one not so good experience. However the staff and Porter's Resturant have always been excellent. I look forward to my next visit.
from Chicago, Illinois
Submitted on 12-09-2016
Attended a meeting at SIU-Edwardsville and stayed one night at the hotel. Check-in was very easy and the front desk was very accommodating and personable. The lobby very comfortable and nicely appointed, with the business center in an open area, and the ability to wirelessly print from my guestroom!! AND, at no additional cost. The bar was comfortable, and the bartenders engaging. My room was EXCELLENT!! Loved the comfortable desk chair; and the bed was one of the MOST COMFORTABLE I've experie... Read more
from Eureka Springs, Arkansas
Submitted on 13-09-2016
Nice place, clean, decent price. No complimentary breakfast. Ki think its the only one in the area that doesn't offer this. And they ran out of coffee one morning. Nice bar, great staff. Also no mini fridges in the rooms, I believe they offer them but not sure if it cost extra, didn't ask.
from Princeton Junction, New Jersey
Submitted on 14-09-2016
I was totally taken by this Doubletree from the upscale, artsy decor to the comfy room and good service. Stayed only one night but would definately stay again. Convenient to I55/70 and an extremely decent restaurant. Breakfast was nice especially since it was comp to HH members.
from Needville, United States
Submitted on 19-09-2016
Everything was nice - staff, room, food, cleanliness. The location was good and easy to get to. The beds were very comfy! We were only there overnight and didn't use the pool or exercise room but it all looked very nice. We would definitely recommend this hotel
from Indianapolis
Submitted on 20-09-2016
We spent one night at this DoubleTree as we were making our way to OK. I love the hot walnut chocolate chip cookies at check in. Our room was very clean and comfortable. We did not eat in the restaurant. The rate was very affordable.
from Bloomington, Illinois
Submitted on 20-09-2016
We recently stayed at this property while working in the St. Louis area. Because of my Honors membership I was able to stay on the exclusive floor for members. Our room was very clean, and we ate dinner at the attached Porter's Restaurant which was also very good. No problems at all, and check in and process was very efficient. I will definitely stay at this property again in the future when I am in the area.
from Springfield, IL
Submitted on 20-09-2016
I highly recommend this hotel. It was clean and very up to date. The beds were comfortable and the staff was very friendly. Got a wonderful delicious cookie upon check in! The bar was nice and open and plenty of sitting places.
from Pana, Illinois
Submitted on 20-09-2016
The hotel staff was wonderful for accommodating our wedding guests! We had several changes due to the weather and they were very kind in helping us. We were very pleased to hear nothing but positive comments from our guests about the food, room and the bar.
from Chattanooga, United States
Submitted on 26-09-2016
Great property and the staff is awesome. Very welcoming and friendly. The onsite dining options are above average and they host a great manager's reception on Wednesday evenings. Excellent price point for the quality of the accommodations.
from Milwaukee, United States
Submitted on 27-09-2016
I feel that the room as well at the elevator need to be cleaned better. Coffee station in the lobby need to be opened until at least 9am and if it is then there should be coffee and it should be hot with creamer until that time.
from Swansea, IL, United States
Submitted on 27-09-2016
From the moment you are walking toward the from desk, you get the overwhelming feeling of welcome from the staff. They make every effort to assure you of complete comfort. They answer your calls quickly, to address your every need. All employees were couteous, professional and anxious to make sure that our stay was the best it could be. And yes, they nailed it.
from Pompano Beach, Florida
Submitted on 05-10-2016
Just a one night stay. Though they greeted me as a HH Gold member, I was placed in a non-HH room (e.g. w/o the perks). But they rectified with some spiffs when I said they didnt have to move me. A great steakhouse onsite (Porter's) worth a stop even if you're not staying here.
from Lancaster
Submitted on 06-10-2016
We stopped at the DoubleTree Hotel in Collinsville, Ill. tired after a long day's drive, traveling east, coming through St. Louis during rush hour. As we walked through the doors into the hotel, we came into a lovely lobby area, and, of course, the wonderful smell of their famous chocolate chip cookies. That's when we started to relax. We went to our very comfortable room on the HH floor, and, after a good night's sleep, we headed for breakfast and were met by a very friendly and attentive wa... Read more
from Milwaukee, Wisconsin
Submitted on 09-10-2016
I was here for a business training conference. The facilities, public areas and guest rooms were very nice. Dinner in the restaurant was very good (other than the service). The service in the restaurant and at the meeting was horrible. They ran out of water at breakfast and during the meetings and didn't refill, they ran out of silverware at the meetings breakfast buffet and left a quarter of people standing for 6 minutes while they got more. The opening reception was a joke, the carving st... Read more
from Channahon, United States
Submitted on 10-10-2016
Doubletree at its finest Beginning with the cookie. Rooms are spacious clean modern Internet works excellent Restaurant was amazing great selection for breakfast and dinner The bar had several beers on tap Plus another 2 dozen in bottles or cans
from Manteno, IL
Submitted on 11-10-2016
I stay in a lot of hotels for work and chose this based on Trip Advisor. The registration area is nice and I appreciated the flavored waters and coffee in the lobby. However, my room was extremely dated and run down. It was clean but felt a little unclean due to age. I did not want to put bare feet on the carpet. also, I've grown accustomed to fre breakfast. They did not offer this. I will probably choose a different hotel for future trips.
from northridge, ca
Submitted on 13-10-2016
Attended a business conference, facilities were just fine for our needs. Staff was a little loud during our speakers (setting up for meals, rolling trash bins and so forth) but this was a good facility overall. Decent rooms, decent food - no major complaints.
from Milwaukee, Wisconsin
Submitted on 13-10-2016
Very nice hotel past St. Louis. Luxury....there is a restaurant on site room service is available. Service was great. Check in was fast too. This hotel is close to chain restaurants. I would stay again.
from Naperville, Illinois, United States
Submitted on 16-10-2016
All of the amenities are available in this hotel. Huge gathering places, indoor and out. Very attractive outdoor area with fire pit. Excellent restaurant, Porters Steak house. Comfortable rooms. Not really geared toward families, but I imagine it would work out for a brief stay.
from Mildura, Australia
Submitted on 17-10-2016
Nicely placed out of town but maybe a bit too far out of town if you have no car. We got the metro and then a $ 20 cab ride which was more than compensated by the service and lower price. The young man behind the counter was very helpful and impressed us with his attitude. Plenty of eating houses within walking distance.
from Sherwood, Wisconsin
Submitted on 21-10-2016
Mold in the bathroom shower. Called the staff at front desk twice in order to fix. Had to bleach the bathroom. The first shower curtain smelled really bad. The second shower curtain was stained. Breakfast and lunch were really good.
from Collinsville, Illinois
Submitted on 23-10-2016
I had a really nice stay. The room was clean, the staff was nice. I mentioned that the tub was draining slowly, they had a plumber there in 10 mins and then had the cleaning staff re-clean the bathroom after he left (not that it needed it). The price was extremely reasonable. It is located near the highway and has plenty of good places to eat, and a Walmart near by. I would stay here again in a minute.
from McHenry, Illinois
Submitted on 25-10-2016
The friendliness of staff was superb! The cookies where a plus!!! Very quite even though there was a student function going on there that night. Can't wait to stay at another one of your hotels! This will be the first hotel that I'll look up when I travel again.
from Maroa
Submitted on 28-10-2016
I travel on business a lot. This Hotel has a great breakfast and a good quality dinner menu with choice from burgers to high end steakhouse. The staff at breakfast have been like family since my first visit 8 years ago.
from Danville, Illinois
Submitted on 01-11-2016
We arrived at the Doubletree very late at night so the digital key systems was a great feature. I had been pre-checked in, received our room number, and went right to our room to unlock the door with my cell phone. That was all good. We noticed there were some issue with our room but the bed was comfortable and we were too tired to worry about much else. In the morning though, it became apparent that they carpet on one side of the bed (nearest the bathroom) was wet. Not just a little damp, but... Read more
from chicago
Submitted on 05-11-2016
I was extremely pleased with this hotel. The staff was.courteous and friendly, and the.rooms were pristine to say the least. I would definitely recommend this property.for business or pleasure. Next time I'm in the area I will definitely choose this hotel
from Tulsa, Oklahoma
Submitted on 07-11-2016
Stayed here for a girls soccer tournament. Hotel was nice, beds were comfy. Stayed on upper HHonors floor. Parking plentiful. Pool area was nice as was courtyard. Bathrooms were small/tight. Only had breakfast at restaurant, although its considered a "Steakhouse" in the evenings. Try to get a room away from the elevator to keep noise away. Would stay again for soccer or just passing through.
from Menomonee Falls, United States
Submitted on 08-11-2016
The hotel staff was extremely pleasant and made the stay enjoyable. The steak house had great food and was very accommodating. Rooms were neat and clean and fitness are was very practical. I would recommend this hotel.
from Pottstown, United States
Submitted on 14-11-2016
Stayed for business- staff was wonderful, room super clean and comfortable, facility well appointed. Had a great night's sleep in a comfortable bed with lots of pillows! Also, this hotel is close to St. Louis and easy to get back and forth. Several good chain restaurants close by, and the hotel has a restaurant and a bar as well. And don't miss the giant catsup bottle- such a funny piece of this town's history is nearby!
from Brighton, United States
Submitted on 15-11-2016
I rarely give an excellent rating to anything that is why my rating is very good! Actually I found nothing wrong except the sheets being too tight on the bed. Enjoyed our stay at Double Tree!! I would recommend Double Tree to friends and family!
from Bloomington, Illinois
Submitted on 16-11-2016
The bed we had was horribly hard and when we asked if they had different options as far as firmnesses we were told no that all the mattresses were the same. It was not a very comfortable room at all to relax in the TV was in the horrible spot the hotel looks very dated
from Tucson, Arizona
Submitted on 22-11-2016
Great place to stay on our cross country trip. We have been there before and love the attached resturaunt and room service. Our only displeasure is the high fee for our dog. We knew that when we booked it and will stay there again.
from Seattle, Washington
Submitted on 26-11-2016
Easy check in, friendly staff, comfortable room,location could have been closer to our daughters home but worth the drive. Zapata restaurant excellent dinner before our large meal the next day. Overall very nice stay.
from Chicago, United States
Submitted on 29-11-2016
Horrible experience. Room was dirty, Service was lousy. The room was dirty, the phone in the room only worked on speaker. The comforter had stains and it took multiple complaints and over 2 hours to get a new comforter.
Submitted on 30-11-2016
A repeat customer at Thanksgiving. Hotel rooms, service and food were very nice. Room was very bright and cheerful. Plenty of easy to access outlets for device charging. The pool was being renovated this visit. Highly recommend this facility!!
from Naples, Florida
Submitted on 03-12-2016
We only stopped for an overnight stay but we met friends here and were trying to take a group photo before we left. On of the desk clerks came around to take the photos for us, I wish I had caught his name. He could be a photographer...he was that good! The room was very nice, spacious and clean. There was a lounge and restaurant on the main level as well as several meeting rooms. The parking area was huge and well lit.