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The Willows Hotel

Chicago All Airports, IL, US (CHI)

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Based on 768 reviews
Designated a Historical Landmark building by the city of Chicago, The Willows Hotel exudes European flair and outstanding service.
Room & Rates
Dlx Dbl Qn

Deluxe Double Queen

Spacious and inviting, these guest rooms feature elegant décor, two queen-size beds and work desks.
PREMIUM AMENITIES
When staying at the Willows Hotel prepare to enjoy a sophisticated atmosphere and a gracious staff that will ensure your comfort and complete satisfaction. Thoughtful complimentary amenities such as complimentary breakfast every day, and evening social hours with complimentary cookies, make guests feel welcome and at home. You’re sure to also enjoy a complimentary 24-hour coffee and tea service, and lets not forget unlimited access to Bally`s Total Fitness Club with your stay. Making The Willow your choice of accommodation will prove to be an outstanding selection.

BookIt.com Added Values
  • Complimentary Continental Breakfast
  • Complimentary Social Hour
  • Complimentary Luxury Robes
  • FREE Wireless Internet
  • Complimentary Passes to Health Club
Hide room details
Executive King

Executive King

This stylish room provides classy décor, fine artwork, a luxurious king-size bed, work desks and sitting areas.
PREMIUM AMENITIES
When staying at the Willows Hotel prepare to enjoy a sophisticated atmosphere and a gracious staff that will ensure your comfort and complete satisfaction. Thoughtful complimentary amenities such as complimentary breakfast every day, and evening social hours with complimentary cookies, make guests feel welcome and at home. You’re sure to also enjoy a complimentary 24-hour coffee and tea service, and lets not forget unlimited access to Bally`s Total Fitness Club with your stay. Making The Willow your choice of accommodation will prove to be an outstanding selection.

BookIt.com Added Values
  • Complimentary Continental Breakfast
  • Complimentary Social Hour
  • Complimentary Luxury Robes
  • FREE Wireless Internet
  • Complimentary Passes to Health Club
Hide room details
Standard Queen - The Willows Hotel - 1

Standard Queen

These beautiful guest rooms provide fine artwork, elegant wood furnishings, queen-size beds and work desks.
PREMIUM AMENITIES
When staying at the Willows Hotel prepare to enjoy a sophisticated atmosphere and a gracious staff that will ensure your comfort and complete satisfaction. Thoughtful complimentary amenities such as complimentary breakfast every day, and evening social hours with complimentary cookies, make guests feel welcome and at home. You’re sure to also enjoy a complimentary 24-hour coffee and tea service, and lets not forget unlimited access to Bally`s Total Fitness Club with your stay. Making The Willow your choice of accommodation will prove to be an outstanding selection.

BookIt.com Added Values
  • Complimentary Continental Breakfast
  • Complimentary Social Hour
  • Complimentary Luxury Robes
  • FREE Wireless Internet
  • Complimentary Passes to Health Club
Hide room details
The Willows Hotel
555 West Surf Street, Chicago, IL US 60657

HISTORICAL LANDMARK
Built during Chicago’s “Roaring Twenties,” a rich historical past surrounds the Willows Hotel located in Chicago`s most exclusive and famed Lincoln Park area. Surrounded by tree-lined streets, Victorian greystone buildings and Lake Michigan, a stay at The Willows Hotel places you just minutes away from local attractions. Take advantage of the incredible entertainment of Downtown, and McCormick Place, the City`s convention center. It’s also just a half a mile from Wrigley Field, home of the Chicago Cubs and the famous Lincoln Park Zoo. Leisure and business travelers alike will appreciate its close proximity to local attractions, yet quiet environment. Walk into the hotel’s lobby and experience an ambience that is reminiscent of a chic, European inn complete with French style decor, 19th century French reproduction furnishings, and patterned wall coverings.


ELEGANT ACCOMMODATIONS
At The Willows, you will find classy, yet casual rooms, well-equipped with modern amenities that will provide a convenient, comfortable stay. The rooms and suites feature craftsman style European inspired decor furnishings and peach wall color schemes. Textured wall vinyl and new crown moldings add to the refined French elegance of the Willows. All 55 hotel rooms and suites include state of the art technology such as telephones with voice mail and free wireless high speed Internet access for the business traveler. In addition, both the King and Junior Suites feature a large spacious desk ideal for an office environment. Whether you’re here for business, or just looking to getaway, The Willows will provide you with an outstanding experience you’re sure to return for.


PREMIUM AMENITIES
When staying at the Willows Hotel prepare to enjoy a sophisticated atmosphere and a gracious staff that will ensure your comfort and complete satisfaction. Thoughtful complimentary amenities such as complimentary breakfast every day, and evening social hours with complimentary cookies, make guests feel welcome and at home. You’re sure to also enjoy a complimentary 24-hour coffee and tea service, and lets not forget unlimited access to Bally`s Total Fitness Club with your stay. Making The Willow your choice of accommodation will prove to be an outstanding selection.

BookIt.com Added Values

  • Complimentary Continental Breakfast
  • Complimentary Social Hour
  • Complimentary Luxury Robes
  • FREE Wireless Internet
  • Complimentary Passes to Health Club

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Fireplace in Lobby
  • Fitness Facility (nearby)
  • Free Breakfast
  • Free Morning Paper
  • Free Wi-Fi
  • Laundry Services/Laundry Facility (+)
  • Luggage Storage
  • Non-Smoking Property
  • Parking (Fee)
  • Public Internet Access (+)
  • Room Service (+)
  • Safe Deposit at Front Desk
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 768 reviews
from
Submitted on 22-05-2016
I stayed at the willows with my family and this is by far the best hotel it is around a lot of restaurant's along with shopping the hotel is clean love the breakfast i love to say Bridget was great i asked for information and she was there to help anything i needed she would go out of her way for me and my family me and my family will be back
from Harrison, Arkansas
Submitted on 22-05-2016
Location was excellent! Hotel staff were very helpful and friendly! Room size was a little small. Bed was extremely comfortable!! Bathroom was small with no shelf room. Would've loved to have had a small seating area such as a sofa & coffee table. Fridge was available, although, it had hotel items that were required to be purchased separately from hotel cost. There was no microwave. Overall, we would stay there again as location, friendliness of staff, and comfort of bed were all important.
from Roseville, California
Submitted on 23-05-2016
Quaint little boutique hotel in Lincoln Park. Able to walk to shopping and restaurants. Very clean rooms and friendly staff. Lovely little breakfast and excellent coffee. Will definitely stay there again.
from New York City, New York
Submitted on 25-05-2016
This hotel is a gem of a place. Centrally located in Lincoln Park, yet on a quiet side street. The staff was exceedingly friendly and the room was neat clean and comfortable. It is the second time we have stayed there and will return there again.
from Palo Alto, California
Submitted on 25-05-2016
Wife and I visited Chicago for four days. The hotel although is a little ways from downtown has easy access to restaurants and public transportation. Friendly staff. Reasonable smack and beverage prices.
from
Submitted on 02-06-2016
Willows is a clean, comfortable hotel with excellent staff. Adrian on Reception was a font of knowledge, and helped us find great bars and restaurants. Layla also very helpful. We enjoyed the complimentary breakfast. It wouldn't suit everyone as you have to serve yourself and sit up at bar stools, but we found it great to start our day. The hotel is in a thriving neighbourhood, so after a hard day sightseeing it is perfect for finding a good restaurant or bar/grill for dining. Friendly modern an... Read more
from Boston, Massachusetts
Submitted on 02-06-2016
Booked last minute and got the smallest room ever. Felt like we were in a closet with a bathroom almost size as airplane bathroom. However, the room was clean and everything worked. Complimentary breakfast, Internet and great location --- walking distance to stores, bars and awesome restaurants and Wrigley. Staff was friendly and willing to assist in any way, I would have rated higher if I stayed in a different room. We were across from ice machine and it was smallest hotel room that I ha... Read more
from
Submitted on 03-06-2016
This is my new favorite hotel in Chicago. The neighborhood is safe, clean, full of great restaurants, cafes, and bars. The room was comfortable. The continental breakfast is simple, free, and convenient. The building is old and has great character. If you're looking for big and fancy, you may be disappointed. But if you're looking to write your next novel or find yourself in a new city, I highly recommend The Willows Hotel. Emilea (the girl at the front desk) has great recommendations for nearby... Read more
from Seattle, Washington
Submitted on 05-06-2016
This is a decent and clean hotel in an older building. Helpful staff, good neighborhood, but our room was too small to move around in, breakfast was minimal, and for this they charged more than they should have. Could be fine if you overlook these defects.
from Highland, California
Submitted on 06-06-2016
The location is my favorite residential neighborhood in Chicago. But is WAS my first trip there. I would stay there again and again. Excellent room. The breakfast, well lets just say it is not the reason you stay there.
from Hillsborough, New Jersey
Submitted on 13-06-2016
Very nice hotel in Lincoln Park. We stayed here to be near our son's apartment for his graduation. We had a small suite. The hotel is in an older building but has been updated. The bathroom is a little small, but not a problem. We had a little trouble with the gate not opening in the parking garage when we first arrived which was annoying after a long drive. This was resolved by the hotel staff. The breakfast was very good. Very convenient location. We would definitely stay here again.
from Milan, Italy
Submitted on 15-06-2016
We recommend the Hotel for food position and excellent Service people. Breakfast really unsufficient: to be done in a little place (the hall) with really low chairs and table and with low food chose Room can get a vote of six
from San Jose, California
Submitted on 15-06-2016
We shortened our stay earlier this month due to finding bugs on one of the beds. It was horrifying. Even the room appeared clean, we did not feel comfortable staying another night due to fear of bug bites.
from Ohio
Submitted on 19-06-2016
The Willows is a great hotel, conveniently located in Lincoln Park. It's clean and the staff are very accommodating. Juan works the front desk and goes out of his way to make sure the guests have a wonderful experience. Beds are comfortable, bathrooms small, but clean. no coffee maker in room, but there's always coffee in the lobby.
from california
Submitted on 20-06-2016
We've stayed at The Willows a couple of times when we come to visit family living nearby. It is a perfect location, right off Broadway and an easy walk to many cafes and restaurants. The staff at the hotel are very accommodating, and the rooms are nicely appointed, with fine bed linens. We will definitely return!
from St. Petersburg, Florida
Submitted on 23-06-2016
I enjoyed my stay at this boutique hotel. The staff was very welcoming both afternoon and morning shifts. The room was charming and clean. Walking distance to Wrigley which was nice after work to visit for a game. The area is really nice with lots of restaurants near by. I would stay there again.
from
Submitted on 23-06-2016
Me and my wife stayed at the willows and the hotel was very clean and I like the fact they had breakfast in the morning the staff was great especially Bridget she was very helpful and went out of her way to make me and my wife feel like we were at home I will definitely be visiting again
from Santa Cruz, California
Submitted on 27-06-2016
We always stay at the Willows Hotel when we visit our son at DePaul University. We prefer the Lakeview environment better than the high rises downtown. WE always book the queen room & it is always clean. Staff are very accessible and friendly. Love the complimentary light breakfast served each morning & cookies at 4:00 pm. Coffee & water available all day.
from Columbia, South Carolina
Submitted on 29-06-2016
We stayed here for pride and were very glad we did. Found free parking on the street in front of the hotel which saved us lots of money! The parade was right outside the doors and everything we needed was within walking distance (Walmart, restaurants, entertainment) never even used the train. So glad I found this place! Rooms were nice and clean. Also, they had snacks and refreshments available in the room for a low price, if you didn't want to go out. Room service menu and free breakfast were a... Read more
from California
Submitted on 29-06-2016
Went With My Family Of 6 People Total. The Deep Dish Pizza At Nancy's Was DELICIOUS , Thanks To Adrian For The Recommendation. We Stayed For A Whole Week And Had Nothing But Nice Things To Say About The Hotel And The Staff . We Made A Great Friend While We Stayed At The Willows Who's Name Is Steve, Thank You For Your Amazing Customer Service And The Many Laughs We Shared . WILL DEFINITELY RETURN!
from Naperville, Illinois
Submitted on 06-07-2016
We were in Chicago for the evening to see a concert at Wrigley Field. This hotel was the perfect location, just a mile away. Parking was right across the street from the hotel. Although the rooms were small, it was perfect for stay downtown!
from Maple Grove, Minnesota
Submitted on 06-07-2016
Rooms were very clean. Our ceiling fan did not work and the air conditioner was having a hard time keeping the room cool. Drinks and food in the room were reasonably priced. Breakfast was adequate for a continental breakfast. Everyone was very nice and helpful.
from Algona, Iowa
Submitted on 07-07-2016
Great room, superb front desk help, good breakfast, clean rooms, and the always helpful & personable staff! We enjoy the Willows due to its close proximity to a daughters apartment as well as all the amenties along West Diversey Parkway.
from Cedar Crest, New Mexico
Submitted on 09-07-2016
Another great experience at The Willows....have been coming for several years, largely due to proximity to Wrigley Field.....and the rooms are always clean, comfy, cool (it is July in Chicago!).....front desk staff extremely helpful and friendly....The Willows is right on several bus lines, and a 10-minute walk from the train, really no reason to have a vehicle if you're able to walk a mile or two at a time. I will definitely be coming back!
from
Submitted on 10-07-2016
First glance this hotel is awesome. The decor is old style and elegant and not your cookie cutter hotel. Our room was also beautiful and we were very pleased when we walked in. Unfortunately, there were two issues that will not let me stay there again. The bathtub had not been cleaned from the previous occupant and the carpet was so dirty that when I walked around in bare feet the bottom of my feet were black. Lack of attention to these areas will prevent me from recommending this hotel.
from Albany, New York
Submitted on 12-07-2016
We wanted to stay in a hotel surrounded by an active night life, close to public transit, and a reasonable walk from Wrigley Field. This hotel was all of that. Its in a historic district (read old!). So don't expect the luxuries of a brand new Marriot or Hilton in the suburbs. But the room was clean and good-sized. When we travel we try to experience the city in a manner similar that a local would. If you are looking for a nice hotel in the heart of REAL Chicago, this is your place. If yo... Read more
from
Submitted on 13-07-2016
We spent 2 nights at The Willows and overall were very happy with our stay. The Willows is just a few blocks from the Lakefront Trail and Lincoln Park. Also very close to a great variety of restaurants and shopping. Our bed was very comfortable, and the room very clean. This is a historic hotel, so the rooms are somewhat smaller than newer hotels. But we had a nice sitting area separate from the bedroom. We especially appreciated the mini-bar, which actually had reasonable prices for bottl... Read more
from
Submitted on 20-07-2016
My husband and I stayed here while in town for a Cubs game because our normal hotel was fully booked. For the amount of money we paid, we were not impressed. First our reservation was under the wrong name with the completely wrong address. We only figured out it was our reservation because it had the same confirmation number and last four digits of his credit card number. The room was very small but that was okay. The bed wasn't a queen-sized bed, it was a full-sized bed. After the first night... Read more
from Cleveland, Ohio
Submitted on 20-07-2016
We stayed at the Willows 2 weeks ago when we drove to Chicago to visit our kids, one of whom lives in Lincoln Park. The lobby is nothing fancy but the personnel at the front desk are extremely nice and helpful. The rooms are quite adequate. There was a small refrigerator in the room filled with beer, soft drinks, etc. We removed enough of these items to put some of our own things. When we left we simply put them back in. Actually, the prices of the items in the room were very reasonable, e... Read more
from Paradise, Texas
Submitted on 23-07-2016
Great location in the Lincoln Park area... great restaurants within walking distance. Great neighborhood. Rooms are comfortable and staff was very helpful. Would definitely stay here again should we come back for a Cubs game.
from Georgetown, Texas
Submitted on 26-07-2016
The Willows is located a comfortable walking distance to Wrigley Field (<30 minutes). Hotel is located in a quiet neighborhood, with many good restaurants in the surrounding area. Hotel decor is a bit dated, but when you're not spending much time in the room, it's not bad. Beds are comfortable and bathroom was fine.
from Akron, Ohio
Submitted on 26-07-2016
The Willows Hotel was located within walking distance to everything we wanted to do & see (Wrigley Field, Briar St. Theater, etc). The room was small, but there were only 2 of us so it was fine. The staff was very friendly and accommodating. The prices on the mini-bar in the room were the cheapest I have ever seen in a hotel room mini-bar. A beer was literally cheaper in the room than at a bar down the street. The A/C unit in the room would kick on for a couple of minutes, then turn off for... Read more
from Dallas, Texas
Submitted on 26-07-2016
Close to all the fun - Wrigley, Lakeview, Lake Michigan. Friendly staff, clean room and breakfast too. Quant neighborhood gives a feel for big city urban living without the congestion and noise. We will be back.
from Thousand Oaks, California
Submitted on 26-07-2016
Good place to stay! Very accommodating staff both during the day and at night. Good coffee. i arrived in the middle of the night due to the airlines and the weather and couldn't have been more pleased with my reception.
from Greenwood Vilage, United States
Submitted on 26-07-2016
Right in the middle of Lakeview I came across this hotel. The staff was very friendly, comfortable beds, continental breakfast (which saved our having to eat out). If you arrive by car, note that there is a 15 min. loading zone in front of the hotel. Parking for $22/day with in/out privileges is much cheaper than downtown hotels. Also, the mini bar is very reasonably priced. We don't usually use it but in this case we did. I hope you enjoy your stay as much as we did.
from Cleveland Heights, Ohio
Submitted on 29-07-2016
Willows, cool location , close to DePaul, where we had my daughter's nerve racking vocal music audition for undergrad. Freezing trip:( but sunny. PArking is off very narrow raod shared with apartment building, kind of confusing but is right behind willows though drop luggage off before attempting to park. We had room on 3rd floor, was very clean and would have given 5 stars for $$$ value. Also duly noted we were there on valentine's weekend. lots of couples. it really was packed. We were shocked... Read more
from Portland, Oregon
Submitted on 29-07-2016
The Willows is a decent boutique hotel located in the Lincoln Park neighborhood. The location provides easy access to many local attractions. Wrigley Field and the Lincoln Park Zoo are within walking distance, and Old Town and the Magnificent Mle are short cab, Uber or bus rides away. The hotel is clean and pleasant looking. One outstanding feature is the very reasonably priced minibar. Two bucks for domestic beer and four for Jack Daniels? Sweet.
from
Submitted on 29-07-2016
Me and fiancee stayed at the willows the night the cubs played the hotel is very clean and also in a great location the front desk staff Bridget was great she helped us find a great restaurant that was still open and any question we had she helped us we will most definitely be back.
from Varese, Italy
Submitted on 30-07-2016
Convenient hotel and very friendly staff. Parking location was a bit hard to figure out at first, but it was find. Quick breakfast with ours to choose from including bagels, breakfast sandwiches and waffles. Double room was nice size for a family of four with older children.
from Las Vegas, Nevada
Submitted on 02-08-2016
I have to be honest The Willows wasn't my first choice when I first starting the booking process for my trip to Chicago, but they certainly will be moving forward. The entire staff was so friendly and accommodating, Adrian. Emily, and Layla(Sorry if I mangled any spellings). I travelled with my two sons, 13/15, and they loved the neighborhood and everything was either a short walk or a quick Lyft ride away. The entire staff was so friendly and helpful we can't wait until our next stay. The size ... Read more
from Seattle
Submitted on 03-08-2016
I've stayed at the Willows Hotel several times. It is a great location. Lots of restaurants nearby. Easy access to bus lines and the CTS trains. About a 20 minute walk to Wrigley field. Old, but comfortable rooms. Minimal, but adequate, breakfast. Friendly service
from San Francisco, California
Submitted on 03-08-2016
We booked the Willows as part of a flight/lodging package. The location was good and close to where we needed to be and close to transit connections. Our room was small, clean and well, appointed, though not posh by any means. We had no view, but the air conditioning was blissful (95-100 degrees outside).We don't travel to stay in the room anyway and proximity to stores and restaurants was a real plus.The folks at the front desk were always friendly and helpful, especially Adrian, who gave u... Read more
from Manila, Philippines
Submitted on 03-08-2016
We stayed here for two nights and i find this hotel so nice that it has a sophisticated Lobby. Though the room is small, but it gives you a feeling that you are inside a boutique hotel. The location is good, very near to the restaurants and shops of Clark St and Diversey. Breakfast is okay, just cereals and coffee and some breads.
from Roswell, Georgia
Submitted on 04-08-2016
This hotel is perfect for our visits, not only because the location meets our needs but the rooms and the customer service always meet or exceed our expectations. Very much looking forward to our next trip here!
from Denver, Colorado
Submitted on 05-08-2016
Great hotel and staff, extremely reasonable honor bar in the room, would probably not go for the suite since we had both and there wasn't much difference. Quiet hotel but close to the L so easy to get around. Beds were very comfortable and management was great in taking care of us!
from Orlando
Submitted on 06-08-2016
My wife and I have stayed at the Willows a few years ago. We had tickets to go to a Cub game and wanted to stay close enough to walk to the ball park. This hotel is in perfect location and being a small boutique hotel with character it was perfect. The service was both efficient and friendly. The rooms fit our needs. They are not extravagant but they are clean and comfortable. I will be back
from Richmond, Virginia
Submitted on 07-08-2016
Hotel is in a good location. My room was upgraded upon arrival- gotta like that. Continental breakfast was included in stay- gotta like that. Food and beverages in mini-bar were priced better than any hotel I've ever stayed in- gotta like that.
from
Submitted on 09-08-2016
Pleasant half-hour walk to my Conference at De Paul University, the Willows sits in a charming, leafy street. Staff were lovely and helpful. The complimentary continental breakfast kick-started my days here nicely. It's not luxury, but it's very comfortable, unpretentious and beautifully-located.
from St. Louis
Submitted on 10-08-2016
What a wonderful hotel. Small, but lovely in a great neighborhood. The staff was very accommodating and very very friendly. The hotel was extremely clean and very quiet. I will definitely keep it in mind as my go to hotel when I'm in Chicago.
from Canada
Submitted on 10-08-2016
We stayed at The Willows for 5 nights. Though I would not consider it a posh hotel... Our room was well appointed and the room/hotel was very clean. The beds were comfortable and the mini bar quite affordable. The location was perfect for us... close to restaurants, not too far from the subway and situated in a lovely neighborhood.. Breakfast was more than we expected and the staff were very friendly and helpful. We would definitely stay here again on our next visit to Chicago.
from tampa
Submitted on 14-08-2016
We have stayed at the Willows 2X. It is conveniently located to transportation and walking distance to several restaurants. It is located on a side street- so there is not much noise. Staff is courteous and professional, rooms are clean
from Houston, Texas
Submitted on 17-08-2016
Great location with friendly staff and clean room. That being said The hotel lobby, rooms, and bathrooms are in desperate need for a makeover. I felt like I was in a room stuck in the 80's with a bathroom from the 50's.
from Denver, Colorado
Submitted on 17-08-2016
The hotel was awesome! Small, located in a small neighborhood, within walking distance to many restaurants, Michigan Lake, the Zoo and Wrigley Field! Never took our car out of the provided garage parking! Would definitely book this hotel again!
from Danville, Pennsylvania
Submitted on 28-08-2016
This quaint hotel was sandwiched among residential buildings but just a block away from a Lincoln Park thorough way. When our freshman at DePaul really needed one more night with mom and dad in an air conditioned room, they were nice enough to upgrade us with no extra charge. When we asked about a cab on our way out of town, the person behind the desk offered to drive us himself since he was just done with work. The continental breakfast was decent and the room was large for a big city and not a... Read more
from Dubuque, Iowa
Submitted on 28-08-2016
Older building. Nice rooms though. Slow elevator and only one ice machine on first floor. Had to park in ramp about a 10 min walk away for $24/night. Wrigley was 20 min walk with tons of bars and restaurants along the way.
from Milwaukee, Wisconsin
Submitted on 01-09-2016
I've been staying here for 3 weeks on business and have had a wonderful experience. All the front desk staff has been great, but Adrian was always on point with pleasant hello's, welcome back's and great restaurant advice. The location is perfect, with anything you could need all within walking distance.
from Madison, Wisconsin
Submitted on 07-09-2016
We stayed recently at The Willows for two nights and found the price to be good compared to other hotels in the area. The facade and lobby are charming and the breakfast is good. The room is quite small but adequate. The only thing we did not like was that our room backed on to the parking lot and a bad smell came into the room from that. We love the location as it is only two blocks from our son's home, so it's very convenient.
from New York City, New York
Submitted on 08-09-2016
This is a cute hotel with lots of charm. The bed was very comfortable. The staff is always very friendly and helpful. The hotel is also located in an area with plenty to do. We make regular trips to Chicago from New York and this is the hotel I always make a reservation at. We'll be back!
from Santa Rosa, California
Submitted on 12-09-2016
We so enjoyed our stay at the Willows Hotel. The location was perfect, and the staff helpful and attentive. The rooms are small - quaint really - but perfectly comfortable. A bonus: windows that actually open.
from Greenville, South Carolina
Submitted on 14-09-2016
Great location, staff very friendly and attentive, very clean, older hotel so you need to be prepared for that, we enjoyed it vs the standard cookie cutter rooms, very close to a lot of nice restaurants
from Saint Louis, Missouri
Submitted on 16-09-2016
In line with its class rating this old gem of a building is getting older and needs branches trimmed. Not sure how old the photos are but this Willow needs some nourishment. Great location is offset by poor water flow, old, old bedding that shows its wear, worn carpet, pealing wall paper and amenities that are just ok. Room was clean but Clorox smell at check in was only evacuated by opening door to hallway. Windows on front of building are locked and sealed shut. Only ventilation comes from B5... Read more
from
Submitted on 16-09-2016
My stay at this hotel was great it is near many restaurants and shopping areas the hotel is very clean and the mini bar prices are very cheap the front desk worker Bridget is great and helpful i would be back.
from Minneapolis, Minnesota, United States
Submitted on 17-09-2016
Most hotels in Chicago were full during my last business trip trip so I decided to stay somewhere new - and the willows turned out to be a great option! The room was large and the staff was friendly and helpful. Very charming feel and the coffee was decent in the morning. I will stay here again.
from Fleet, United Kingdom
Submitted on 17-09-2016
The hotel is basically a small lobby (which is also the breakfast area) and rooms. The rooms are ordinary. The location is ordinary. The breakfast is basic. There was no drink making facility in the room. It was clean enough and the room was spacious and comfortable but I wouldn't go there again and I wouldn't recommend it. The only high spot was the helpful mangeress.
from Menphis
Submitted on 18-09-2016
Travellers from the UK we thought this was a nice smaller relaxed hotel, very clean. Breakfast was adequate if not lavish. 24/7 free coffee was a good perk. Close to buses if you don't mind using public transport, did get busy at rush hour but fairly easy to use and regular. Overall very pleased with our stay. If you want a modern plastic hotel don't stay here, for the older style I would say yes has a bit of character
from Coldwater, Ohio
Submitted on 19-09-2016
King executive was more like a serf's quarters. Old building with worn out carpet and squeaky floors. Old bathroom fixtures and tiles. Old fashion, noisy window air conditioner ran incessantly. Front lobby was attended only 50% of the time with hosts that weren't too familiar with the area.
from Woodstock, IL
Submitted on 20-09-2016
Had a lovely stay at the Willows. Great location, good coffee, but breakfast could use an upgrade. Our room was comfortable and clean. Staff was friendly. We will recommend and stay here again. Thanks for your hospitality.
from Anderson, California
Submitted on 23-09-2016
The staff are very warm, friendly and helpful. The rooms are clean and comfortable with nice, fluffy robes for guests. The water pressure is a little low, and there are no movies to buy. However, who has time for movies when you have beautiful Chicago outside your door. The hotel is wonderfully located to shopping, good restaurants, and great access to transportation.
from Danville, Indiana
Submitted on 26-09-2016
This is the second time I have stayed at the Willows. The hospitality has always been excellent. The hotel is a bit older (creaky and a bit uneven floors etc) but charming and clean. I stay there because of the excellent proximity to Lincoln Park Locations and reasonable rates (for that area of Chicago.) Parking is also available at an affordable (for the area) 21$ a night.
from Indianapolis, Indiana
Submitted on 27-09-2016
The hotel staff was very friendly. The room was clean. Hotel is not fancy, but a good basic city hotel. Public parking 1block away, so can avoid expensive parking at many hotels. Restaurants are short walk from the hotel. The hotel is in a very nice residential area,so nice for walking. Parks a short walk. Close to public bus route.
from Ocala, Florida
Submitted on 27-09-2016
This is an older hotel that has been upgraded, and is in excellent condition. It is clean and comfortable. There is plenty to do near the hotel and many good restaurants. The continental breakfast is good with very good coffee. We enjoyed our stay here. Our stay enhanced by the way Adrian and Emilea assisted us in such a caring and professional manner. The made us feel at home. We would certainly recommend this hotel to our friends. It is an easy commute to downtown Chicago on the metro from D... Read more
from Perth
Submitted on 05-10-2016
A gorgeous boutique hotel located in a lovely residential area just off North Broadway which has a large variety of eating places. The hotel is a 10-15 minute bus ride into the city with the bus stop a short distance away. The staff at the hotel were very friendly and helpful, particularly Emilea. My room was very clean and comfortable. I would definitely choose this hotel for another stay.
from Reading, United Kingdom
Submitted on 07-10-2016
The Willows is a charming hotel situated on a relatively quiet street, in a very pleasant part of Chicago close to Lincoln Park. There are plenty of restaurants and shops close by and the city centre is easily accessible. Staff at the hotel were always friendly and helpful. Coffee and tea was provided in the lobby all day and a continental breakfast served each morning.
from Bellingham, Washington
Submitted on 09-10-2016
great little hotel, enjoyed the charm and funk of it from being an older property. Very clean and nice modern rooms. Didn't realize how north it was, but was easy to take the L and buses to get where we wanted. Walking distance to Wrigley Field. Parking was secure and very affordable. Breakfast was typical continental breakfast but was nice to not be part of a major chain. Would happily stay again if we didn't want to be really close to downtown. Was a pretty quiet hotel! Only complaint ... Read more
from Prophetstown
Submitted on 11-10-2016
Staff very nice, helped us with parking. We were there for the marathon. Rooms not huge but clean & quite. The hotel is very charming with great character. Food and stores are real close. Will stay here again.
from Traverse City, Michigan
Submitted on 12-10-2016
Great location for me to attend a buisiness meeting and also visit friends in the area. The room was nice overall but some of the structure in the bathroom and windows was outdated. It did not bother me. It was clean. Also a nice addition to have a well priced mini bar, wine, and snacks available in the room. I would stay here again!
from
Submitted on 13-10-2016
Stayed for three nights. Great part of town. Close to all sorts of restaurants. The hotel was nice. Different. Not your normal Hilton. More like a European hotel or staying at an aunt's house. Breakfast was decent.
from twinsburg, ohio
Submitted on 22-10-2016
We had a two night stay, great area, close to whatever you need. The hotel staff was very friendly, the rooms and hotel are very clean. There is a continental breakfast that was just enough to get you going. Great breakfast place around the corner, Yolk. I would definitely stay there again.
from Fort Lauderdale, Florida
Submitted on 23-10-2016
Whenever Adrian was at the desk, the lobby sparkled with his friendly personality. Always Adrian was available to help anyone. We'll miss him when we leave in at the end of our week here in Chg. This is a newly renovated hotel, but yet retaining the essence of casual. We had a small room but sufficient for two of us. Clean bathroom, w/ hot water, nice towels and a good bath drain. Professional staff, sufficient breakfast, clean rooms & nice lobby on a nice stree
from Miami, Florida
Submitted on 25-10-2016
We recently stayed at The Willows, and what a great little place it is! The room was beautiful, mini bar items very cheap and the continental breakfast is just what we needed every morning. Everyone who comes here should speak with Emilea at the front desk, as she is probably the most helpful and knowledgeable hotel employee I have ever met. She recommended great restaurants and gave us expertly detailed directions. We will definitely come again!
from Brooklyn
Submitted on 25-10-2016
We were in town visiting family and on college tours. I found the Willows while conducting a Trip Advisor search. This place exceeded our expectations. It's an older boutique hotel, but clean, comfortable, larger than normal hotel room and very conveniently located in Lincoln Park, loads of great restaurants, shops within walking distance. My only complaint was when the gentleman at check out referred to me as a "grandmother" - I'm a Mom, not quite a "Grandma" :) he meant well. no hard feelings.... Read more
from Birmingham, Alabama
Submitted on 26-10-2016
The hotel could have a better hairdryer & towels. The staff was very friendly. The location was very convenient & it felt very safe to walk from. The hotel is older but furnished very nicely, it felt a cozy inn because of its small size & residential location.
from Illinois City, Illinois
Submitted on 31-10-2016
This is a great boutique hotel in the Lincoln Park District. It is 1.5 miles from Wrigley Field in a nice neighborhood. The hotel is wonderful, we had a double queen room and it was clean and spacious. The staff was excellent. Very helpful. Good breakfast in the morning. The mini bar items are very reasonable priced. This is definitely on our "Return To" list. This is a mid-priced hotel, except when there is a game at Wrigley then prices do go up. Still feel the room was a good value.
from
Submitted on 01-11-2016
The Willows is a beautiful, older hotel in a great location in downtown Chicago. The staff was friendly and overall, it was very good. The only minor complaints are that the heating/cooling system could stand updating and the window in my room faced an alley that was noisy at times.
from Johnson City, Tennessee
Submitted on 02-11-2016
Wanted to spend a weekend with family and The Willows allowed us to do just that! So fun location within walking distance for local dining and "little shop" shopping. When I originally looked online I found it too pricey BUT when I checked back, the price was different and what I expected. Older but sweet and friendly.
from Nashville, Tennessee
Submitted on 02-11-2016
The Willows is ideally located in Lincoln Park near the lake and parks with plenty of places to eat nearby. The hotel itself is older, but the appointments etc. are nice. Except for the bumpy carpet in the halls. The breakfast was an especially nice surprise. Not just a few muffins, but microwavable egg, bacon biscuits etc. Front desk staff were pretty helpful but a little off-putting at first when I was trying to make sure of the reservations for myself and a friend. Cleared it up pretty quickl... Read more
from East Peoria, Illinois
Submitted on 04-11-2016
Was there for three night to watch the Chicago Cubs in the World Series. Great room and location. Clean and very friendly staff. Mini bar well stocked and items prices pleasantly low. Continental breakfast more than adequate.
from Prospect Heights, Illinois
Submitted on 06-11-2016
This hotel was in a great location and I would recommend it to anybody that would like to vist Chicago or just hang out at Wrigleyville. The hotel is very clean and it is like a little gem in the Wrigley Field area
from chicago
Submitted on 07-11-2016
Staff was friendly. Please ask where your room is located. Several rooms are right next to several dumpsters and lots of noise. Hôtel should should disclose to guest these rooms before booking these rooms.
from
Submitted on 13-11-2016
I visited the willows and it was a great stay the room was clean the neighborhood has everything you need I love the idea of the continental breakfast the front desk workers Bridget and Louis were great they answer every question and helped me with directions I will be back
from Florida
Submitted on 16-11-2016
I fell in love with this place! I believe it started its life as a residence building in late 1800's. Its lobby reminds me of an in-town small European hotel. When you come out the front door, you're on a cute tree-lined street, but at the same time only a half a block from restaurants and shops and not far from public transportation. It's a three block stroll to the parks along Lake Shore Drive. The staff was very professional. The only thing to be aware of - do not chose odd-numbered roo... Read more
from San Francisco, California
Submitted on 16-11-2016
I was in town visiting some old college friends and was recommended this place. I was very happy with my stay. The hotel is in a great location. The front desk person, Emilea, was very helpful with directions and information about the neighborhood. My room was clean and the low minibar prices were a bonus. The breakfast was limited, but it's free so can't complain too much, I would definitely recommend staying at this hotel.
from Cincinnati, Ohio
Submitted on 18-11-2016
Lovely employees, just as expected, room was equipped with a ton of snacks. The only thing needed is at least one more lamp in the room. It has an overhead light but the light is blinding. The room is too dark. But they do have a nice little breakfast in the morning. Great neighborhood.
from
Submitted on 19-11-2016
The Willows Inn is an awesome place of History but the staff make it Great! Thanks to Bridget for the laughs and connection when I wasn't ready to go to sleep! To Luis and Juan for their kindness. The continental breakfast was a perfect start to the long day of walking! I will be staying at the Willows again!
from Saint Charles, Missouri
Submitted on 19-11-2016
The hotel is quite old but quaint in a good way. Comfortable rooms. Charming lobby with good coffee and great windows for people and dog watching. Kind of a European village feel here. There is a very good Scottish whiskey bar a few minutes away that felt very comfortable; good musak, food, local neighborhood professionals.
from
Submitted on 22-11-2016
I found this hotel very convenient and cosy . Walking distance to many useful services. Room was very nicely renovated clean and quite but with dirty windows which was not an issue as there was a wall just vis a vis. Just 22 bucks for in and out privileged parking. I find it extremely funny that the basic possibility to get in and out from a payed parking place is called " a privilege " ... you know a basic thing like that is a privilege... funny indeed... but it is not a joke in the Windy City ... Read more
from
Submitted on 23-11-2016
This sweet, little hotel is tucked away in a little neighborhood but is easy to get to. From the moment we stepped into The Willows (at 9:30am), the staff was more than accommodating allowing us to check into our room with no additional cost very early. We rested up and explored the neighborhood shops and restaurants. It was fun to retreat to the city via public transportation (easy to do) but also get out of the big city feeling (and sounds) before we went to sleep at night. The prices were com... Read more
from Rochester, New York
Submitted on 28-11-2016
The staff at the Willows is wonderful! We had two small glitches (one caused by us and one which was on the hotel) They were wonderful at getting the issues resolved. The hotel is in a great area of town. You can walk to Lincoln Park or Wrigley field. I have already booked my next trip in March!
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