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The Peninsula Chicago

Chicago All Airports, IL, US (CHI)

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Based on 1283 reviews
Impeccable service, combined with the classic and contemporary setting allows leisure and business guests alike to enjoy all of what Chicago and The P
Room & Rates
Junior Suite Single - The Peninsula Chicago - 1

Junior Suite Single

The Junior Suite Single includes one king bed with premium bedding. This room also features:
  • Views of Superior Street, Chicago Avenue, or Rush Street
  • Sitting Area with Small Sofa
  • Coffee Table
  • Executive Desk
  • 42-inch Plasma Television with DVD Player
  • Complimentary Wireless and Wired High-Speed Internet Access
  • iPod Docking Station
  • Fax Machine with Private Number
  • Marble Bathroom with Shower and Separate Soaking Tub
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Deluxe Suite Single - The Peninsula Chicago - 2

Deluxe Suite Single

The Deluxe Suite Single Suite is 827-927 sq. ft. and includes one king bed with premium bedding. This suite also features:
  • Views of Superior Street, Chicago Avenue, or Rush Street
  • Sitting Area with Small Sofa
  • Coffee Table
  • Executive Desk
  • 42-inch Plasma Television with DVD Player
  • Complimentary Wireless and Wired High-Speed Internet Access
  • iPod Docking Station
  • Fax Machine with Private Number
  • Marble Bathroom with Shower and Separate Soaking Tub
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The Peninsula Chicago
108 East Superior Street, Chicago, IL US 60611

Exciting Location

Set in the heart of the Magnificent Mile, The Peninsula Chicago is ideally situated near all of the city`s key attractions, businesses and entertainment. On the doorstep of Chicago`s Lake Michigan and Michigan Avenue, the hotel is located in the center of the city`s most exclusive shops and steps from the historic Water Tower. The Peninsula Chicago is located 13 miles from Chicago Midway Airport and 17 miles from Chicago O`Hare International Airport.

Services and Amenities

The Peninsula Chicago offers a plethora of guest pleasing amenities and services including but not limited to:

  • Venues: The Peninsula Chicago offers 9,000 square feet of versatile meeting and event space, providing the flexibility for every type of event from intimate meetings to lavish galas. The Grand Ballroom can accommodate up to 550 guests in a variety of configurations. Five additional function rooms and a boardroom with a plasma flat screen television and a fully equipped business center with offices and computer stations are also available for rental.
  • Exquisite Dining Options: Several fine dining options are available. Avenues serves contemporary cuisine from an exhibition kitchen, and was recently awarded perfect scores from each of Chicago`s major publications in 2005.
  • Rejuvenate: A fully-equipped spa and exercise facility with panoramic city views is located at the top of the hotel.
  • Sparkling Pool: The Peninsula features a heated indoor swimming pool open year-round, located on the 19th floor overlooking downtown Chicago, featuring an indoor pool deck, an outdoor sun deck, a Jacuzzi and a 25 meter lap pool.

Superior Accommodations

The Peninsula Chicago offers 339 luxurious and spacious guestrooms and suites furnished in a magnificent classical style, including the 3,000 square foot Peninsula Suite. Each guestroom and suite is equipped with a state-of-the-art electronic system that allows guests to control guestroom features with the touch of a button. All guestrooms and suites feature marble bathrooms with separate shower, a deep soaking tub with a television above the tub, and hands-free telephone. Also included are an oversized executive desk with silent fax machine, dataport and complimentary network and wireless high-speed Internet access.

Unmatched Dining Options

Shanghai Terrace: A Oriental refined dining experience.
The Terrace: Offering small plates and specialty cocktails.
The Lobby: Taste a piece of Europe in the heart of America.
Pierrot Gourmet: An Intimate European cafe and wine bar.
The Bar: Stylish meeting place for your favorite cocktail.
Room Service: Dine in the comfort of your home away from home.

  • 24 Hour Room Service (+)
  • 24-Hour Front Desk
  • ATM Machine
  • Attraction Tickets Available (+)
  • Audio/Visual Equipment (+)
  • Ballroom
  • Banquet Facility
  • Beauty Shop/Salon (+)
  • Business Center (+)
  • Business Services (+)
  • Cafe (+)
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Event Catering (+)
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Morning Paper (*/Free)
  • Free Wi-Fi
  • Full Breakfast (+)
  • Gift Shop on Property
  • Indoor Pool
  • Lounge/Bar (+)
  • Luggage Storage
  • Massage Therapist (+)
  • Medical Services (nearby) (+)
  • Multilingual Staff
  • Parking (+)
  • Pet-Friendly
  • Porter / Bellhop
  • Public Internet Access
  • Restaurant (+)
  • Room Service (+)
  • Safe Deposit at Front Desk
  • Sauna
  • Security Guard
  • Shoe Shine
  • Shopping (nearby) (+)
  • Shuttle To Airport (surcharge) (+)
  • Spa Services (+)
  • Steam Room
  • Valet Parking (+)
  • Wake-Up Service
  • Wedding Services (+)
  • Whirlpool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1283 reviews
from Westminster, Maryland
Submitted on 18-05-2016
Great Location right next to Tiffany and all the great shopping .Room was awesome received upgrade without asking (extra 100.00 a nite) but it was so worth it. Staff was very helpful and welcoming.The staff @ the front door are awesome and could not be nicer.If I ever come back to Chicago I am definitively staying here again.
from Milwaukee
Submitted on 18-05-2016
One of my favorite properties to stay in Chicago as everything is always top notch. We ate at multiple hotel restaurants and everything was amazing with great service. The newly renovated rooms are incredible! This was the first time that we visited the spa, and it was very disappointing. The spa is located directly above the indoor pool which at least around Christmas time was filled with playing kids that you could hear crystal clear through all of the treatment rooms in the spa. It was so un... Read more
from Montreal, Canada
Submitted on 21-05-2016
Of all my years in the hotel industry i have never stayed a at more perfect hotel. From the gracious greeting by the doorman to the cleanliness of the maids, someone in the hotel business finally got it right. The staff makes you feel like they actually care about the customers. The technology of the audio visual equipment in the rooms is beyond belief. If I could afford living in a hotel my entire life, this is the place I would want to be. Kudos to the staff on an excellent job. Walking distan... Read more
from Boston, Massachusetts
Submitted on 21-05-2016
Freshly renovated, the hotel looks great. Exception would be the lobby where they are clearly trying to sell a lot of expensive jewelry. Everyone says hi, although there is a girl at the front desk who says it but in a clearly perfunctory manner. Also not a fan of the bar which is loud and crowded (not my cup of tea). Looks nice though. The Shanghai Terrace is amazing, very highly recommend, both the food and the service is incredible. Highly recommend.
from San Francisco, California
Submitted on 24-05-2016
The Peninsula Chicago is one of the finest hotels in which I have stayed. The street level lobby is ordinary, but the elevator whisks you up to a main lobby entrance that is grand. The entrance is on Superior Street, but it is the upper lobby that fits that word. A broad corridor ends at the concierge desk which is flanked by reception desks to the left and a spectacular 2-storey dining area to the right. The rooms are plush and have all the accompaniments that one could wish for including a bed... Read more
Submitted on 26-05-2016
I have been to Chicago many times, and this location beats all. Right in the heart of Chicago's upscale shopping district, the newly renovated hotel is a pure gem! I rate it up there with a 5-star resort feel with the architectural details, the luxurious beds, marble double bathroom and touch screen electronics, which leads to great service and amazing views of the city. So relaxing, comfy and clean. Well appointed rooms, excellent staff. We enjoyed the outdoor patio bar with a delicious ha... Read more
from atlanta
Submitted on 01-06-2016
I usually don't get overly excited about writing reviews, but I couldn't wait to do this one! I just got back from a 2 night stay/girl's weekend at The Peninsula Chicago, and i'm already wishing I didn't have to leave. From the moment I stepped into the hotel, I knew it was much more than just a hotel. Prior to my arrival, I had chatted over the phone several times with Geneva in reservations. I was so hesitant to spend so much money on a hotel, and she didn't judge me for that--she just told me... Read more
from Philadelphia, Pennsylvania, USA
Submitted on 02-06-2016
Enjoyed a lovely afternoon tea with the gals at the Peninsula. They had a vegan menu for my friend which was a bonus. Scones, cuke sandwiches, zucchini fritters, and various sweets were on display for the tasting. Great way to while away a couple hours.
from Zeist, The Netherlands
Submitted on 04-06-2016
After having visited the Tokyo Peninsula a couple of times it was nice to try out the Chicago Peninsula. Impressive building with very spacious rooms that are very similar to the rooms in Tokyo with large bathroom, walk in closet and highly automated room controls for air, light, etc. The air-conditioning did not work well on day of arrival but after a call this was fixed in 10 minutes, even though it was 11 pm when I noticed it (this shows how 5* hotels work). Breakfast restaurant feels like a ... Read more
from New Orleans
Submitted on 06-06-2016
From arrival to departure, it was as if the ANTICIPATION of any service request had been throughly discussed and planned for. Three exemplary employees come to mind. David Kamerow, David Beemster and Kelsey Kobza, all in food and beverage management, were more than willing to go above and beyond....providing memorable experiences. The Shanghai Terrace offered the most serene and sublime dining experience of our lives....remarkable. Housekeeping, concierge, doormen, servers...everyone was e... Read more
from Ontario, Canada
Submitted on 18-06-2016
A wonderfully elegant hotel with classic services balanced with state of the art technology. This hotel has exceptional amenities for business travellers. We received impeccable service and will continue to make this hotel our home when in Chicago.
from Rochester Michigan
Submitted on 18-06-2016
My husband and I stayed one night at the Peninsula while visiting a friend and it couldn't have been any better. The service was excellent and the room was absolutely amazing. I never wanted to leave what had to be one of the most comfortable beds ever! While it was definitely an expensive stay it was an amazing experience and one I hope to repeat soon!
from Allentown
Submitted on 20-06-2016
I recently spent two nights in the Peninsula Chicago. I decided to stay here after spending time at another Peninsula property in Tokyo which was extremely impressive. This one did not disappoint. I stayed in a standard room which was spacious, clean and extremely well appointed. I was there for the night of their 15th anniversary celebration and was graciously invited to attend the party which was a nice touch and a fun event. I'm really impressed with the Peninsula group overall. A lot o... Read more
from Port Macquarie, Australia
Submitted on 21-06-2016
We booked a suite based on reviews and my previous experience at staying at Peninsula Hong Kong., Firstly we booked an Academy experience with making dim sum with the chef and dinner at Shanghai Terrace , I had an email confirmation from guest services but when we turned up so excited they told us they knew nothing about it, we had been waiting our whole holiday for this and told everyone about it, but now they knew nothing about our booking and then we were told the chef was busy but could mayb... Read more
from Midland, Texas
Submitted on 21-06-2016
This is one of the most impressive hotels that I've ever stayed at. Newly renovated and very high tech. Touch screen pads control your entire room. Location is perfect for shopping and tons of restaurants are close by. We were able to walk everywhere. Staff was very attentive and always friendly. I definitely will come back!
from Singapore, Singapore
Submitted on 28-06-2016
I have to write this before June ends! Stayed for a week, my partner, L, was in Chicago on a conference, so I tagged along to visit The Windy City for the first time. After two nights at a hotel on The Magnificent Mile, we checked into The Pen on Sunday, 10 June. Our arrival at this hotel wasn't a fanfare, it is this elegance and grave which won me over! Service level which are understated and yet executed with finesse is a rare find nowadays. They have mastered it. How am I to stay elsewhere i... Read more
from Los Angeles, California
Submitted on 29-06-2016
We checked into a standard room on a Sunday night with plans to stay through Wednesday afternoon. It's always a pleasure to stay here: the staff is friendly, the newly-renovated rooms are very nice and the beds are so comfortable. We took a stretch class at the gym, which was good, though it was a much older crowd! Room service was a treat. Will come back!
from Birmingham, Alabama
Submitted on 30-06-2016
This was the second time staying here. What a treat! The rooms have all been updated with state of the art electronics. Very high tech. There are tablets at the bedside with menus, spa info, etc. The beds are super comfy, the bathroom is luxurious, and I really like the dressing/ closet area. The lobby restaurant is grand, impressive, and delicious. This is everything you could want in a luxury hotel. Great location close to shopping. I love the Peninsula!
from Mombasa, Kenya
Submitted on 03-07-2016
This hotel is among the most beautiful in the world. Rooms are well appointed, the staff very friendly, and the location superb. We had expected the hotel to be nice, as it is certainly not cheap, but were amazed at how nice the rooms actually were. From the tablet-based room control system, to the inner room cappuccino maker, to the expensive bathroom and dressing area, we were very pleased with the room.
from Calabasas, California
Submitted on 03-07-2016
The Peninsula has won me over. I usually stay at Four Seasons but they would not accommodate me at my usual rate so I went to the Peninsula. The rate was better and he rooms were far superior. My one bedroom suite was beyond luxurious. The normal room I has for m just was also excellent. Service is superb and eclipsed the Four Seasons. The Peninsula has a new loyal customer and I'm not looking back. So long Four Seasons Chicago.
from Chicago, Illinois
Submitted on 04-07-2016
The Peninsula is an amazing hotel! Everything thing about the hotel is in a class of it's own. We took advantage of all of the wonderful dining on the property(The Lobby, Shanghai Terrace, The Lobby, The Bar, In Room Dining). I want to thank the entire staff for making our stay a memorable one.
from Wilmington, North Carolina
Submitted on 07-07-2016
Located perfectly at the end of magnificent miles, this was a great hotel for our stay.  Service, staff, cleaniness, and price was all worthy. Walk outside and you will be in central location for shopping! Dream for all women. Only minor headache was the amount of perfume in the lobby.  It was a bit over bearing for people like me that have highly sensitive noses. Also, they hide the lobby restroom with limited signage. Besides these two minor flaws, loved it here!
from Ivoryton, United States
Submitted on 07-07-2016
I did a lot of research and chose The Peninsula Chicago for the amenities; pool, spa, rooftop terrace, and last but not least, in-room Nespresso machine, lol. The visit to Chicago was to celebrate my niece's 21st birthday. Chicago is also my nephew's home town. My son and I were excited. Upon arrival, we were greeted by Kaylee who was kind, thoughtful and attentive to all of our expected needs during our 5-night stay. She, herself, showed us to our room and made sure that we were settled in... Read more
from Belgium
Submitted on 07-07-2016
We are a Four Seasons/Ritz family, with only a few Peninsula (the Hong Kong property is the best hotel I have ever tried) stops along the way. We had been told that there has been a refurb at the Peninsula in Chicago, so we decided to go there for a recent three night stay. We were in room 936. I think it is an executive room, so we might have had a better experience than some just because of the room. I am certain that the refurb was an important part of our positive impression. No speci... Read more
from Philadelphia, Pennsylvania
Submitted on 08-07-2016
We spent a long weekend in Chicago back in April. We chose to stay at this hotel as it was recommended to us by the hosts of an event we were attending. The location is so central. It's just a few blocks from Lake Michigan and conveniently across the street from a popular pizzeria, a popular sports bar, and many other dining options. The staff was very friendly and helpful at check-in. Our room had a wonderful view of the main street (Superior St.?). We booked directly through their website a... Read more
from London, United Kingdom
Submitted on 10-07-2016
Newly redecorated upscale hotel. Great Chinese restaurant. Concierge service was attentive and responsive. Good breakfast choices in pleasant surroundings. Bedroom spacious with great shower, ample room to work at desk. As one would expect, spotless. Not cheap but (just about) worth it
from Kuwait
Submitted on 11-07-2016
love that property . its gives the best service in chicago just like any other peninsula ive visited from asia to europe to others in the states. staff are very friendly and rooms are beautiful maintained. highly recommended.
from New York City, New York
Submitted on 14-07-2016
Predictably wonderful experience at the Peninsula Chicago, with beautifully renovated rooms (though a bit over the top dependent on iPod technology for everything) and world class service. Staff anticipates needs of guests and graciously delivers with a smile on everything. I stay at the Peninsula Chicago whenever I am in town and I am never disappointed, which is saying a lot for travel these days.
from Neptune Beach, Florida
Submitted on 15-07-2016
I literally love EVERYTHING about this hotel. Beautiful, elegant and tasteful rooms, impeccable service, a variety of room packages to chose from - and the one with breakfast and $100 hotel voucher was a great bargain as we used the $100 to dine at the wonderful Shanghai Terrace. I can't say enough about this hotel and consider it the finest in Chicago.
Submitted on 15-07-2016
I just love this hotel. Such wonderful service from all staff. Rooms are immaculately clean, the pool is a good refresher after a long day of activities or business. In the winter, they set up the ice rink right outside so you can ice skate during the winter months. The afternoon tea is good, wide varieties of tea, but not too great of a lunch menu, very limited variety. But overall good. They also do a huge New Years celebration at the hotel which is wonderful if you are looking into somethi... Read more
from Chicago
Submitted on 18-07-2016
I planned to have a special night in the city with my daughter. Usually we have stayed next door at the Park Hyatt, but I decided to give the Peninsula a try this time. We arrived right at 3pm (check in time). Upon entry into the hotel at street level, you must take the elevator up to the main lobby, then walk a long corridor to the reception area. At first no big deal but if you are coming and going a lot, it becomes a hassle. There was a lot going on, very chaotic in the lobby and a line to c... Read more
from New Jersey
Submitted on 18-07-2016
Spent 5night there over the 4th of July weekend and it was a great stay. The hotel's location is right where I wanted to be. All of the staff was excellent. I hosted a gathering of 8 friends in the Lobby Restaurant on Saturday evening off in the corner for dinner and a game of Monopoly. It was a little awkward for the staff to serve us but they handled it perfectly, even gave the little baby in my group a special bear - above and beyond. Thank you directly to all the staff that worked with ... Read more
from Canada
Submitted on 20-07-2016
This hotel is the perfect mix of technology and comfort! The room was fitted with touch screens in every room to make adjustments to almost everything in the room. Staff was great, the room was super comfortable. It was a great stay!!!
from New York City, New York
Submitted on 20-07-2016
On repeated trips to Chgo in recent months, I have found an impressive consistency in quality and service at the Peninsula Hotel. The rooms are impeccably furnished with a marble-tiled bath and enclosed toilet, spacious dressing room, and a comfortable seating area in the bedroom. Technology is first class, and service is friendly, personalized, and prompt. A fully equipped gym and luxury spa complete the experience for those inclined to exercise or pampering. seating area in the bedro... Read more
from San Francisco, CA
Submitted on 20-07-2016
I was blown away by this Peninsula. I had recently stayed in the Tokyo Peninsula, which was amazing, but this one was dare I say, even better? The room, I was told, was updated to be controlled by tablets. They worked pretty well, except that, as with most technology, had a small delay. The touchscreen by the bathtub for the radio/TV wasn't responsive all the time and showed "server error" often, which was disappointing. There was a printer and a dock for connecting your phone to the TV screen... Read more
from London, United Kingdom
Submitted on 22-07-2016
I didn't stay in the hotel. I enjoyed a few drinks in the bar and had a snack. The service was friendly and the food was great. I had dumplings and beef stir fry - an unusual combo for Chicago. The bill was quite reasonable too which isn't always the case at a Peninsula.
from Denver, CO
Submitted on 22-07-2016
Stayed at the Peninsula recently for 3 night for a girls trip with my daughter and mother. Originally booked the Four Seasons but changed to the Peninsula when I read how amazing the rooms were. Best decision! As everyone mentions, rooms are recently renovated and everything is high tech - lighting, temperature, TV, all controlled by iPads located throughout the room. The bed was amazingly comfortable. I usually sleep poorly in hotel rooms and I had the best night sleep all 3 nights. Daughter ha... Read more
Submitted on 23-07-2016
We've been visiting the Peninsula Chicago for over a decade, mainly for the wonderful service and atmosphere in The Lobby (restaurant) or The Bar. But on this trip we finally stayed in their newly appointed rooms and it really was spectacular. From the initial check-in process (Kaley) to the chat with the director (Jason), the overall experience was the best we've had in Chicago. Can't wait for the next stay!
from Los Angeles, California
Submitted on 26-07-2016
Views great because of location and large windows for a suite feeling, as well as very well appointed generous bath/dressing space. Concierge most accomodating getting us Architecture River Cruise tickets and reservations for hungarian feast. City itself very clean, wide expansive sidewalks, wonderful neighborhoods including Wrigley Field and 2 great bars: Twin Anchors(best pork ribs ever) and Marge's Still(really with a name like that who wouldn't be curious). Even marveled at Restoration Hardw... Read more
from Roswell, Georgia
Submitted on 26-07-2016
The hotel and our rooms were beautiful. The staff was helpful. The breakfast in the hotel restaurant was very good and fast. The location was great. We were walking distance to loads of great shopping, the navy pier, and the waterfront. I would stay here again.
Submitted on 26-07-2016
My daughter, grandchildren and I stayed in a newly refurbished suite at this fabulous hotel last week. The room and the service could not have been better. Seriously! We felt completely taken care of and left with smiles on our faces. The kids were enamored with the high tech pads and the large TV screens in each room. My daughter has requested (insisted) I find out where they get their lighted cosmetic mirrors as she now plans on trashing her cosmetic mirrors at home. Peninsula Hotel, if ... Read more
from Elizabethtown
Submitted on 26-07-2016
Best hotel experience I've had not only in Chicago, but my best hotel experience anywhere. From the valet, bellmen, and concierge to the restaurant staff and bartenders (Tim especially) everyone was friendly and service oriented. Rooms were ultra modern but comfortable. Location is ideal. Can't recommend enough.
from London
Submitted on 29-07-2016
Large, comfortable rooms very tastefully refurbished and modernised. Numerous high-tech features. Nice outside restaurant. Just a few blocks from the lake, in the prime shopping area and close to one of the contemporary art museums Shame I had not more time to enjoy
from London
Submitted on 31-07-2016
I am not a forgiving reviewer, and a hotel which screws up the booking of my limo from the airport, as the Peninsula did in July 2016, would normally be consigned to the flames. But this is not an ordinary hotel and I am making an exception. Put simply, the quality of the place is magnificent. Since the recent makeover the rooms have gone to the top of the class (in Chicago). The calibre of the staff is superb (Steve the concierge is the best I have ever encountered) and every single aspect of... Read more
from Amsterdam, The Netherlands
Submitted on 01-08-2016
A stay in this hotel is a really experience! From arrival till departure. Very friendly staff! Rooms are refurnished in a contemporary style with all the technical stuff. Badrooms are well equipeed with the best amenities, towels etc. Really a luxury stay! Swimming pool and health club are perfect. Location is super! Conclusion: the best of Chicago
from Los Angeles, California
Submitted on 01-08-2016
The service here is first class fast and efficient with a level of class. Check in at reception took only a couple of minutes, stayed in a newly remodeled executive king. Room was sparkling clean, everything upgraded to electronic control. Ordered room service via the touchpad and within 25 mins eating great whitefish from the Chinese restaurant downstairs. Had several suits pressed and shoes shined at request and returned quickly within 2 hours. Was just in for a night but I would defiantly ret... Read more
from Wellington, New Zealand
Submitted on 02-08-2016
Stayed for two nights 17-19 July in a Grand Premier Room which was a great size for 3 adults. Plenty of space in the room and the separate dressing room was a great bonus. Incredibly comfortable beds, very quiet room. Recent renovations are very tasteful, beautiful artwork in the room. Service was very quick and efficient when we phoned for extra glasses and amenities. Walking distance to all the key attractions and many good dining spots and boutiques. We used the hotel limo service for o... Read more
from Omaha, United States
Submitted on 05-08-2016
The staff at the Peninsula are very friendly and courteous. Our room was not ready when we arrived but received a text shortly after of it's availability. Our flight did not leave until late afternoon and they were very accommodating giving us a late check out time. The rooms are clean and love their iPad system controls for the room.
from New York City, New York
Submitted on 08-08-2016
We stayed here again for a wedding, and it was just perfect. The renovation noise that I experienced on my last stay was long gone, and the services was just exceptional. The location is perfect, within walking distance to tons of restaurants and shopping. We will definitely be back.
Submitted on 09-08-2016
Class-act! From staff to amenities it was perfect! I have never visited a place that the staff paid so much attention to the details! I had a conversation with a staff member that was walking the hallway. He looked busy and in a hurry but stopped to ask me about my stay thus far. We chatted for a minute or two before I apologized for holding him up that I am sure he was very busy. He literally laughed and told me "my first priority is our guests and ensuring your stay exceeds your level ... Read more
from Denver, Colorado
Submitted on 09-08-2016
I stayed here for business on the recommendation of a local and the TripAdvisor reviews, and my stay was perfect! I can't imagine staying anywhere else in downtown Chicago! I stayed at the Trump in the past, and I am officially now a Peninsula devotee. The hotel is immaculate and the service 5-star plus. Beyond luxurious. The high-tech rooms controlled by tablets and touch screens everywhere was a really neat touch. Spacious rooms, insanely comfortably bedding and the posh bathroom made th... Read more
from Northfield, Minnesota
Submitted on 10-08-2016
The rooms are high tech with tablet computers to run everything in the room but still elegant. Wonderful customer service from everyone in the hotel. We had a board meeting their and their service in the meeting rooms was also top notch. A great hotel
from McAllen, Texas
Submitted on 10-08-2016
This hotel is the tops. There is no other hotel that can top the experience I had here. The amazing bartender brought my drink to my room so I did not have to get out of my amazing bathrobe and luxurious suite to come down and get it. What a guy. Easy to recommend this 5 star experience.
from England
Submitted on 11-08-2016
Excellent hotel with a true feel of elegance and luxury yet still relaxed. Central location, spacious rooms, friendly staff - we stayed for 7 nights and did not want to leave - no need to look elsewhere. Smaller than the Peninsula in Hong Kong ,which is my favourite hotel in the world , but equally good standards of service.
Submitted on 12-08-2016
I travel frequently for business and this is my favorite hotel anywhere. The location can't be beat, everyone who works there is incredibly nice and professional, and the rooms are spacious, clean and beautiful. Moreover, all of the rooms are wired so you can control every detail from centralized touch-pads located throughout the room. The technology is brilliant in its simplicity and makes for an extraordinarily comfortable and easy stay every time. During this particular trip I ordered room... Read more
Submitted on 15-08-2016
Great hi-tech rooms excellent customer service good restaurant Expensive hotel, but worst it. Stay for 4 nights with extended family Completely satisfied...highly recommended for family vacation or for the business travelers
Submitted on 15-08-2016
My husband and I went on an impromptu trip to Chicago over the tail end of Labor Day weekend last year (2015) and we decided we would just wing-it and book a hotel off of Hotwire (would highly reccomend!!). We're kind of picky about hotels and have our own formula of sorts when we do hotwire, but we were absolutely delighted that our crazy low price got us a room at the Peninsula. For starters, we are travel-savvy people but we are not really fancy. When you walk into the Peninsula its hard ... Read more
from new jersey
Submitted on 16-08-2016
Great city hotel. The newly renovated rooms are beautiful and very spacious. We stayed with our two teenage children in two connecting rooms and it was a perfect layout (one suite connected to a king room). The spa facilities are fine but not great. Definitely recommend this hotel.
Submitted on 17-08-2016
I've stayed at the famous Peninsula in Hong Kong & the property in NY - and in other 5 stare hotels around the world - but Chicago's version is at the top of the list. The recently remodeled rooms are elegant, sumptuous, quiet, impeccably clean, electronically sophisticated & incredibly comfortable. There is close attention to fine detail in every corner of the room, to the lighting controls & the various amenities that are fitted precisely into place. Beyond the physical plant, the service i... Read more
from Rockford,MI
Submitted on 17-08-2016
Excellent food and the customer service you'd expect for the price. Brought the whole family for this business trip and I couldn't wipe the smile of the kids faces. Comfortable beds, tech savvy rooms, and massive bathrooms. Spa was nice and the whole family enjoyed it. Food was tasty and the conference rooms were comfortable.
from Illinois
Submitted on 28-08-2016
My previous exposures to the Peninsula brand were afternoon tea in Hong Kong and Restaurant Week lunches in New York. This visit was the first time I had ever stayed awhile. I wanted to give myself an end of summer treat. It??s rare to have an experience that goes beyond expectations. Peninsula Chicago fits that description. Since I opted to go to my room unaccompanied, I heard I missed the mini tutorial. It would have been helpful, given how unexpectedly wired the room was. I acciden... Read more
from Doha, Qatar
Submitted on 29-08-2016
A totally unacceptable experience. Your not worthy of 5*. I booked three nights for my brother as a graduation gift. The website great photos so I selected the grand deluxe room. When my brother checked in the room was nothing like the pictures on the web. As far as I'm concerned it is misleading for the guest to book a room and get something else. My brother spoke to the front desk and he told the guy that the room was different than the photos in the official website . The front desk gave una... Read more
from Texas
Submitted on 29-08-2016
Location is good. 10-20 minutes?? walk (8 ?? 10 blocks) to South to the ??river?? area. It is a nice walk along the ??magnificent mile?? part of the Michigan ave. There are other hotels closer to that area if you do not want the walk. Just a block from the 360 Chicago Observatory. Facilities are very good. The Lobby is on the 5th floor making in / out of the hotel a bit inconvenient with a separate elevator ride. Because of this the entrance to the hotel is rather underwhelming as well. L... Read more
Submitted on 04-09-2016
My son and I went to Chicago as part of our vacation this summer. We stayed at The Peninsula and absolutely loved it. The hotel itself is beautiful, and our room was great. The staff could not be nicer or more helpful. We had breakfast there one morning too, and it was very good. I would definitely stay here again the next time I am in Chicago. This is a 5 star hotel in all facets!
from Ashland, Oregon
Submitted on 06-09-2016
We stay here 2x/year on our visits to Chicago. The first thing you'll love is the location (amazing restaurants and shopping just outside your door). The facilities are lovely and the staff is world class. The Peninsula gets what their guests want-- feel like you're staying in the lap of luxury and being treated like royalty. Suggestion: The concierge desk experience was just ok. Sometimes you get the feeling one or two of them might be a little jaded with their jobs. Otherwise, love th... Read more
Submitted on 12-09-2016
I was a guest of a friend of mine who had recommended this hotel to me. We were greeted at the door, check in was quick and our room, a king size suite was spectacular. The views were beautiful, furniture quite comfortable in the living area. While at dinner they stopped by with a thank you card for coming with a bowl of fruit and box of chocolate candy. The turn down service was prompt and we were able to use the house car to get to the Chicago theater for our show. I did not use the... Read more
from Los Angeles, California
Submitted on 12-09-2016
Exceptional service! Lovely rooms...what a lovely oasis in the city...can't think of any higher accolades then to say they are most attentive to their guests every need. Choose a junior suite on a higher floor overlooking Michigan Avenue. Look forward to returning very soon.
from Whitby, Canada
Submitted on 13-09-2016
We needed a break from reality. The Peninsula delivered 150 percent. If you are going to Chicago this is the place to stay. The check in was fast, attentive and informative. The room was a King deluxe, the attention to detail was first class. The room was run via tablets that actual worked! The staff was again excellent in every respect. The concierge were extremely helpful. One very nice surprise was the dinner they booked for us at the ocean cut, they paid for our desert. Nice touch. The stay ... Read more
from Pittsburgh, PA
Submitted on 15-09-2016
I hadn't been to Peninsula Chicago. I had been staying at Trump Chicago in recent years, I think that's a great hotel except for one thing -- its name. So I went elsewhere. Had been to Langham earlier this year, but didn't like it at all. Trump and Peninsula much better in my opinion, which most people usually think is rather odd, as you'll read. For this trip to Peninsula Chicago, I reserved a Deluxe Suite. Not overwhelming in terms of square footage, but very cozy and practical. It's the same-... Read more
from London, United Kingdom
Submitted on 16-09-2016
What a hotel.....attention to detail is what this hotel is all about. From everyone remembering your name and greeting you with a smile, to the amazing rooms and bathrooms. It was both mine and my husbands birthdays whilst we were there....chocolates were delivered to our room and we were given a small birthday cake whilst having afternoon's the personal touch that makes this hotel great.
Submitted on 18-09-2016
Truly one of the nicest hotels I've been to for business purposes. Rooms are spacious, excessively well appointed with abundant marble in the bathrooms and premium furnishings throughout. This makes some 5 star hotels look like 3 star hotels. Beds are fantastic. Look no further.
from Orlando, Florida
Submitted on 19-09-2016
Beautifully designed and technologically modern, the Peninsula looks extraordinary. Although the concierge was somewhat less engaged than we would've liked (we favor lots of planning when we travel), they were responsive (I suspect they were a bit overwhelmed by Labor Day). The painstaking detail behind breathtaking design touches combined with perfectly integrated technology in the room was wonderful and unique. We've never before stayed at a Peninsula. We are eager to return.
from Chicago, Illinois
Submitted on 19-09-2016
We live 10 minutes from the hotel but love to come here for weekends of the spa, pampering and relaxation. We travel internationally and it's up there with the best. Rooms are brand new-smart technology everywhere. Beds are so comfortable you feel you're home. If you can do it, go for a suite. The bathrooms are massive and top grade.
from New York City, New York
Submitted on 20-09-2016
If you are fortunate enough to stay at The Peninsula, I can almost guarantee that you will be delighted. The service is outstanding. Everyone makes an effort to welcome guests. Yes, the facility is lovely and clean. Yes, the space is well designed and inviting. Yes, the service in the restaurant is exceptional and the food is very good. Yes, the newly furnished rooms are modern and well appointed. But all of that aside, it's the exceptional service which is beyond remarkable. Working at a hotel ... Read more
from Glasgow, United Kingdom
Submitted on 21-09-2016
This was our first time visiting Chicago (which is now one of my favourite cities!) and were fortunate enough to stay in The Peninsula Hotel - we were on a multi destination trip had stayed in a 5* hotels in Las Vegas and subsequently Boston, neither of which came anywhere close to the standard, service, hospitality and general "quality" of The Peninsula. We had an small issue with the shower in our room and reported this to Reception on our way out for a walk - within 20 minutes we had received... Read more
Submitted on 23-09-2016
Really enjoyed my stay here. The service was amazing with super friendly and helpful staff. Gorgeous bedrooms which were very spacious and comfortable. If you leave anything out with a cable eg hair tongs or laptop you come back to the cord wrapped up in a silver ribbon! Lovely pool and small cabana area outside. Well equipped gym with lots of fresh towels and water. The location is amazing and is perfect for sight seeing and strolling around.
Submitted on 26-09-2016
This hotel is a world class luxury property. It offers fine amenities for those with the most discerning taste. If you are looking for a luxurious retreat, this hotel will not disappoint. My favorite home away from home when I travel to Chicago. And the property has been remodeled recently. Absolutely stunning.
from Modesto, California
Submitted on 26-09-2016
We've checked into The Peninsula today & have had excellent service thus far. The young lady at the front desk who helped check us in was kind enough to upgrade our room because we wanted two queen beds instead of one since we had changes to our reservation. They've been more than accommodating on scheduling dinner reservations and blow outs. They suggested excellent dining and the location of the hotel couldn't be better. It is odd how the layout of the lobby is (must take an elevator to reac... Read more
from Indianapolis, Indiana
Submitted on 30-09-2016
I can't think of a single thing I would change about the hotel and my experience. I upgraded to the deluxe suit after the first night and was very happy with the room. Even the regular room was spectacular. Service was amazing from everyone. The bar area has a great selection of pretty much anything you can imagine and at reasonable prices considering it is a hotel. The location is great as you are a half a block from Michigan Ave, and next to the Watertower area. There is a valet parking ... Read more
Submitted on 01-10-2016
The breakfast the room the bathroom the bed the sculptures throughout and the service were all 10s. The stay was flawless. I would return in a heartbeat. Something about the bed lights was magical and perfect. I haven't found such lighting before or since.
from Germantown, Wisconsin
Submitted on 12-10-2016
Stayed here for a girls weekend as we were told the spa was the best in the city. It was and the hotel was amazing as well. Rooms were spacious, luxury appointed and clean. I never comment on beds but these were perfect. If you haven't experienced luxury in your life, start here! It is walking distance to Navy Pier and shopping too. I plan on returning with my husband in the future.
from San Francisco, California
Submitted on 14-10-2016
Fantastic service Fantastic rooms Fantastic location Stay here if you can. Nicer and more modern than the Four Seasons down the street. Really amazing room with very refined touches. (One funny thing, pretty sure there are lots of pros frequenting the cocktail bar. Employees have to be in on it since it's very obvious. I've been here a few times so this is not a one off observation.)
from Amman, Jordan
Submitted on 15-10-2016
The hotel is located at the heart of the city. Beautiful and elegant hotel.. Staff was very professional and pleasant. The room is very modern with top technology at every corner. Will definitely return in my next visit to Chicago.
from Orange, California
Submitted on 16-10-2016
The room was generously sized and the amenities were ideal for a business traveler (there could be more drawers for "unpacking" needed for a family). This hotel offers everything, attentively and appropriately formally. Location central to Michigan Ave shops, businesses, and sights could not have been better.
from CA
Submitted on 18-10-2016
Overall this is a high end luxury hotel. Fancy schmantzy restaurant. Super helpful concierge. Awesome large rooms, great beds, robes, slippers, and lots of USB ports in the room. However the wifi is around 2-4 mpbs which is insane for a hotel of this class. I expect at least 50 mpbs in my room.
from Burlington, Canada
Submitted on 18-10-2016
I splurged to take my 89 year old mother on a weekend away as Chicago was on her bucket list of cities to visit. The location of the Peninsula is wonderful, the rooms are very luxurious with tasteful, transitional decor, many techy gadgets (an ipad and touch controls to work everything in the room), extremely comfortable beds and fine linens, a well appointed ensuite bathroom with in-wall TV to watch from the soaker tub -- heaven! The lobby and the Lobby restaurant are elegant and more tradition... Read more
Submitted on 23-10-2016
Stayed here for convention. Great location. Top notch service. Beautiful lobby. Large room with lots of tech. Huge LCD TV. Lots of touch screen controls. Very luxurious. I will definitely stay here the next time I'm in Chicago. It's the best hotel I've seen in the city.
from New York
Submitted on 23-10-2016
I usually stay at the Four Seasons when I go to Chicago on business, but wanted to try The Peninsula this time. I'm very glad that I did because the place is incredibly impressive. From the doormen, to the concierge to the housekeeping staff, everybody was incredibly helpful and warm. Beautiful comfortable rooms with all the amenities you would expect from a five-star hotel. This is my new "go to" place when I am in the Windy City!