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Renaissance Chicago Downtown Hotel

Chicago OHare, IL, US (ORD)

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Based on 1540 reviews
Room & Rates
Room, River View

Room, River View

1 King Bed or 2 Queen Beds
330-sq-foot (31-sq-meter) room with river views

Relax - In-room massage available
Entertainment - WiFi, flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Executive Suite, 1 Bedroom, River View

Executive Suite, 1 Bedroom, River View

1 King Bed
500-sq-foot (46-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi, flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room

Room

1 King Bed or 2 Queen Beds
330-sq-foot (31-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi, flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, Business Lounge Access

Club Room, Business Lounge Access

1 King Bed or 2 Queen Beds
500-sq-foot (46-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi, flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 Bedroom

Suite, 1 Bedroom

1 King Bed
800-sq-foot (74-sq-meter) room with city views

Layout - Bedroom and sitting area
Relax - In-room massage available
Entertainment - WiFi, flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Renaissance Chicago Downtown Hotel
1 W Wacker Dr, Chicago, IL US 60601

Rooms
Make yourself at home in one of the 560 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Dining
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of room service (during limited hours). Buffet breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has 34,867 square feet (3 square meters) of space consisting of conference space and meeting rooms.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 65 per day (in/out privileges)
  • Valet parking fee: USD 69 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Gift Shop on Property
  • Indoor Pool
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1540 reviews
from Catonsville, Maryland
Submitted on 18-05-2016
If you are looking for bright lights and blaring music(even at 7:30 a.m.) this is the place for you. On the other hand, if you are over 60 look elsewhere. The hotel is obviously trying to attract a young crowd. The rooms are fine, clean and comfortable. Lighting is lacking if you're sharing a bed. Only one center reading light. In the larger of the two rooms we stayed in(a whole other story)fully a third of the room was unlit. There are no desks in the rooms-just a small table. In-room wifi will... Read more
from
Submitted on 18-05-2016
I stayed in this hotel a decade ago and loved the location and decor. It has now been completely renovated and the lobby is made to look like a re-purposed warehouse - lots of electronic music. The Drake it ain't. So, I walked a block to the Langham for tea and had a late night drink with friends in the Palm Court of the Drake - to satisfy my nostalgic longings - before turning in each evening. The best thing about this hotel - you can walk out the back door and be in Macys within 5 minutes!
from Florida
Submitted on 21-05-2016
We are Marriott Reward members and spent a great deal of time researching properties in Chicago before deciding on this hotel. We absolutely made the right decision. Even before our stay, we experienced excellent customer service. I called to inquire about rooms as we were travelling with our two young daughters and had the pleasure of speaking with Krista. Krista went above and beyond for us and really made our stay memorable. We had an early flight into Chicago and we arrived at the hotel be... Read more
from
Submitted on 22-05-2016
Having stayed in many hotels including Marriott, I can highly recommend the Renaissance Chicago Downtown as one of the best in its class in Chicago. The hotel has been recently renovated to include all rooms, lobby, bar and restaurant with an urban modern feel that won't leave you disappointed. From the minute we walked in we experienced excellent service from all staff. The club lounge has been moved to the lobby level and was always stocked with drinks and the food was in line with other Ma... Read more
from Hubertus, Wisconsin
Submitted on 23-05-2016
We had a late check in guarantee for a trip for work for my husband. We were given a handicapped room and not told it was handicapped.....we were also given a room that was directly above the El train system. We have traveled a lot and know big cities are loud but for $400.00/night you should be able to sleep with out using two devices with white noise makers on loud to sleep. This hotel is also hard to tell it is a hotel upon walking into the lobby as you think you have entered a night club/... Read more
from
Submitted on 02-06-2016
Ok, so here is the bottom line. Has under gone a recent beautiful refurbishment. Very comfortable rooms. Very helpful "navigator" staff. The second floor restaurant is very good for breakfast buffet. A recently opened third floor bar includes outside seating offering nice views of the river and downtown buildings. Nice lobby bar with friendly staff. Friendly and helpful valet and bell staff. Very kid friendly. Convenient location to city center, Michigan Avenue shopping district, river walk and ... Read more
from Wichita, Kansas
Submitted on 02-06-2016
Loved the hotel and the remodeled lobby is nice but very, very noisy. Lots of noise travels down the escalator from the ballroom and can overpower the lobby. Apparently, recently remodeled and while it looks nice, needs some material to absorb some sound. Tried the new rooftop bar and went up at 9:50 on a Sunday night of a holiday weekend, only to be greeted as we entered with a "we close in 10 minutes". We walked through and watched several people be served fresh drinks. As I said we w... Read more
from Guildford, United Kingdom
Submitted on 02-06-2016
I stayed here on business for a few days. The Hotel has a great location and right near a train stop from the airport. Overlooking the River and Trump tower. The rooms are large and clean. Small pool, however when used children playing so not really good for exercise. The gym was surprisingly good for a hotel. And there is a roof top bar on the 3rd with great views. One grumble they put bottles of water in the rooms but charge you $4 for. Which is very over top with price paying.
from WI
Submitted on 02-06-2016
Nice, full-service Marriott. Staff seem to really like their jobs. Everyone was helpful. The room was nice, with a view on the river side of the hotel. There is a new lobby bar and an outdoor bar. From only the 8th floor, there was no noise at all. The room seem well-insulated, too, in terms of the windows and doors. The executive lounge is on the main floor and has a hot, self-serve breakfast that is good. It is closed weekends, however. The hotel bar is above-average for a Marriott, with pri... Read more
from London, United Kingdom
Submitted on 03-06-2016
The hotel has been tastefully renovated, the rooms are of a generous proportion, well-furnished with sizable bathrooms and the service was fine. We had breakfast in the main restaurant, which has a lovely view over the river and the bars were not as 'hotelly' as some. Although I was only 2 rooms away from the elevator, I was not disturbed, although a colleague of mine was placed right next to the elevator shaft and the clanking kept him awake. If you're into shopping, the hotel is also well-l... Read more
from Brooklyn, New York
Submitted on 11-06-2016
I was at the Renaissance for 2 nights, attending a conference in the hotel. The rooms are fairly large and many have a view (partial or full) of the river and some classic Chicago buildings across it. The hotel and rooms have been successfully renovated, with creative abstract painting decorating the elevator areas and good quality modern furniture in the rooms. The bathrooms still have the old tubs, with handles that are difficult to turn on (you have to pull out hard), but lighting is good, an... Read more
from Manila, Philippines
Submitted on 12-06-2016
After reading so many great reviews i was so looking forward to staying here. I was a little disappointed though. The lobby is a visual and aural treat although it can be a little much especially at night if you're with small kids. Like, walking through a bar. The rooms were comfortable enough, although a bit dated, especially the bathroom fixtures. Oh, and don't forget your toothbrush, because just in case you and your family leave yours at home, it's not readily in the bathroom and if you ask... Read more
from new york
Submitted on 15-06-2016
Hotel is right on the Chicago River, just a block away from the loop. Airport blue line is just a 2 block walk. Easy to get on the River walk. I walked to the Navy Pier, and then took the bus back. Convenient to everything. Check in was efficient and friendly. Asked for a high floor and was moved to 14th when I noticed I had been assigned a room on the 8th. Also received an upgrade to a River Front room. Incredible views. Room was neither small nor large, but was comfortable. Coffee ma... Read more
from Fullerton, California
Submitted on 18-06-2016
I am sad to have downgrade this Marriott location. DO NOT come here if you have to work while you are here. The remodel is done and everything is very cool and hip, but heaven forbid you have to work on a laptop while you are here. This is no workstation or desk - the table to fit my laptop and second screen is so small and usable. The chair is a lounge chair and not suitable to work in. I have a back problem, so it is even worse to try to find a way to do any real work and be comfortable. We ar... Read more
from
Submitted on 19-06-2016
The hotel is absolutely gorgeous! You have everything you need is one spot great customer service,restaurant, music,and walking distance to many more places in Downtown Chicago! I will most definitely recommend the Renaissance to anybody that's looking for the best EVERYTHING!
from New York, New York, United States
Submitted on 27-06-2016
The rooms/beds and facilities at the hotel were hip/modern and clean. The hotel bar/restaurant made breakfast to go super fast and easy as well. I stayed on a business trip for 4 nights. We paid $1800 (although with river view) so it wasn't cheap. If you're looking for "value" not sure this is the spot. But the service was amazing, extremely comfortable rooms and you can't beat the location.
from Indianapolis, Indiana
Submitted on 28-06-2016
We've stayed at this hotel many times and always have a great experience. We were visiting for St Patrick's day weekend. It was the first time my brother and his family had been to Chicago and the hotel did not disappoint. Despite how busy the hotel was, the staff went out of their way to provide great service. Great breakfast in the hotel restaurant and the kids love the view of the river from the restaurant and from the hotel room. We got to go to a party in the new space during the greening o... Read more
from Lake Union, Seattle
Submitted on 28-06-2016
This is supposed to be a convention hotel, and in fact, I am here for a conference. However, after asking several staff members, there is NO place in the hotel, except your room, where you can have a conversation without LOUD music with a pounding beat. All of the public spaces, including the restaurants sound as if you're in a dance club. The staff say it's all part of the "rebranding" - I have no idea what their target market is unless it's those under 30 attending conferences? Makes no sen... Read more
from Newton, Massachusetts
Submitted on 30-06-2016
We booked 3 rooms at the Renaissance Chicago Downtown Hotel and all had different experiences. One of the rooms had no issues. Another room had a squeaky bed and a missing charging station. The third room had a missing refrigerator, a non-working phone, and an empty box of tissues. When it was brought up to management's attention, a refrigerator was brought up to the room and placed in the middle of the room, barely leaving any room to walk. As for the location, it couldn't be any better. The h... Read more
from Yorba Linda, California
Submitted on 01-07-2016
This is a beautiful hotel in a terrific location across from the Chicago River. I was able to walk to a number of locations. There's a good concierge lounge and the rooms are large with lovely modern decor. Service was excellent. However, my room did not have a desk and the chair and side table that seemed to be the place to sit and work were uncomfortable. I think it's a strange layout for business travel. I really miss a desk.
from New Port Richey, Florida
Submitted on 03-07-2016
We travel frequently and thus we tend to compare service levels among the various hotel quality name brands. With that I must say our initial impression and experience with the Renaissance staff in downtown Chicago was nothing short of excellent. Jill and Nadine in particular tag teamed together and went above and beyond to make us feel welcomed and valued. These Marriott professionals are keepers and the Renaissance would be wise to invest in their careers to keep them on the Marriott team. Wit... Read more
from
Submitted on 04-07-2016
Wonderful hotel and great location. We started our first ever Chicago trip at the downtown Marriot which was simply awful. We moved to the Renaissance and it was like night and day. Great location, huge rooms, 1st class service as Marriot should be. We will be back.
from Troy, Michigan
Submitted on 07-07-2016
The Renaissance at 1 West Wacker is one of my favorite hotels in the city of Chicago. The hotel is lively, rooms are comfortable and quiet, and the style is chic. Also it helps that the pricing is generally reasonable and the hotel is centrally located within the loop. They did a good job with the renovation, although I actually preferred the hotel as it was. Nonetheless, if you are looking for stylish, clean, and well located place to stay...this is probably it. This is one of my go to places ... Read more
from Bengaluru (Bangalore), India
Submitted on 13-07-2016
We are lucky to get a room facing the river on 25th floor. Had a great view of down town! The rooms are clean and well kept. But such a nice located hotel require a complete upgrade. The rooms and bathrooms are large & spacious. Good to be with family. The breakfast are great with good spread.
from Chicago, Illinois
Submitted on 13-07-2016
I met some friends at the hotel bar called Raised. It was fun. Its on the third floor and has indoor and outdoor seating. Get there early for an outdoor seat, not sure if you can reserve. A beautiful view of Wacker Drive and the Chicago River. Take plenty of background pics, enjoy the view and have some specialty drinks
from
Submitted on 13-07-2016
I love the renovations that were done. The lobby is very cool and different from other hotels that I stayed. I dropped off my car to the valet and when I got to the front desk they already knew my name. I really like the artwork and the way they designed the hotel. The room I had was a cut above a typical business hotel, I actually switched hotels after I realized that this is a Marriott property and the price was lower. The bed and sheets were very soft and good quality and the bathroom felt a ... Read more
from Saint Louis, Missouri
Submitted on 21-07-2016
This was a true renaissance for my girlfriends and I! The hotel was absolutely rejuvenating! It offered an incredibly beautiful and convenient starting point for each of our 3 days in the city. Our goal was to recharge, change our routines, explore the city by day and night and leave with unforgettable memories and the hotel lived up to all these expectations. I researched about 15 hotels on hotels.com and southwest.com. My criteria was to find the perfect synergy between LOCATION (walking to Mi... Read more
from Pasco, Washington
Submitted on 23-07-2016
Spent 4 nights while attending professional development conference / corner room on 11th floor was very quiet / roomy / well lighted / spacious / bathroom with lots of water / in room fridge / breakfast as provided by hotel as part of the conference was excellent / boxed lunches only so so / conference room amenities, sound, light, temp all well done. Just a couple blocks to the light rail to Ohare: $3. Right on the Chicago Riverwalk and very close to tons of shopping eating choices. The area a... Read more
from Kalamazoo
Submitted on 23-07-2016
After a $40 million dollar renovation, what stands in the place of a once elegant, classy, calm oasis in the heart of a noisy bustling city, is a faux urban/street-wise testament to grit. From the minute you enter the lobby, you are assailed by very loud music from the bar, which has taken over the lobby. Grey wallpaper that is supposed to look like concrete blocks covers the walls. the overall impression is that it's dirty and old. Artwork is random, does not visually work and poorly represents... Read more
from Los Angeles, California
Submitted on 23-07-2016
Great hotel, very nice amenities, great location! For business or for pleasure, you cannot go wrong with this hotel. Very nice room, modern decor, good food, great views! Convenience of a Starbucks and Chase ATM on the ground floor. Close to Riverwalk, Millenium Park, Michigan Ave, House of Blues all within walking distance.
from Charlotte, North Carolina
Submitted on 25-07-2016
I must say Marriott did a great job with this renovation. The hotel is beautiful, modern, and trendy. You really can't beat this location- very close to Michigan Avenue, right on the heart of the river. Our room looked out to the corncob buildings and the Trump tower, and we had a great view of the river on the 16th floor. Quick walk to many places including Blue line to get to O'hare. Our room was clean and the staff was friendly. The rooftop bar is a cool atmosphere. Breakfast was delicious to... Read more
from Washington DC, District of Columbia
Submitted on 25-07-2016
I liked this hotel a lot. Only here for one night this time, but had been here before. Reasonably priced compared to some of the outrageous hotel prices in Chicago. Liked my room a lot, and the view of the river. I would definitely stay here again!
from New York, New York, United States
Submitted on 26-07-2016
Apparently this property was recently remodeled. The lobby and room looked both modern and delightful, but then it hits you -- there is no desk in the room. At all. The only nod to 'business' is a charging station placed at one end of the dresser / credenza -- and not even then end close to the lounge chair. Staff -- The front desk staff was wonderful. When I asked about the lack of a desk, a gentleman from Marriott Corporate offered to have a desk delivered to the room. The catering staff, n... Read more
from
Submitted on 26-07-2016
Very close to Michigan Ave. and Chicago River, yet rather quite area in the city. Comfortable, reliable facility and service. Valet parking $69 is pricy, but is reasonable compared to self parking around there, $42 for over night. Starbucks down the Wacker Dri. opens at 5:30AM, which is convenient and far reasonable than formal hotel breakfast.
from Milwaukee, Wisconsin
Submitted on 27-07-2016
I burned off some Marriott points for an overnight stay to see the Book of Mormon, a short five minute walk south of the hotel. Most Renaissance Hotels I've stayed in have an older feel to them. When you enter this one at the corner State and Wacker, you're greeted by some techno music in a spacious lobby. Check-in was quick despite the number of people checking in. My companion checked in for us and I forget to use the mobile app. Valet parking is $69 a night, pricey but it's what I expect i... Read more
from Belfast
Submitted on 28-07-2016
Stayed here for 3 nights. Perfect location, facing Marina city, 2 mins from Trump tower, CTA around the corner. Stylish lobby, and lovely room, with fridge, kettle and usb connections. Worth the extra money for the river view. Used the pool, which was fine. Gym looked excellent. Two negatives the water in room was $4 each, had just stayed somewhere else that gave us free bottled water.....but hey you don't have to buy it, also paying for wifi really annoys me, especially in expensive hotels. How... Read more
from Louisville, Kentucky
Submitted on 31-07-2016
This is our go to hotel when we stay in Chicago. We usually go for a quick getaway to shop and go to all of the restaurants. The hotel is in the perfect location for everything. We can usually walk wherever we need to go. The hotel itself is very modern with a cool vibe. There is an outdoor bar that we have yet to visit because we've only been in the winter. We have a trip planned for the end of Aug so we will actually get to visit. There's also restaurant options through the hotel and some othe... Read more
from Cincinnati, Ohio
Submitted on 31-07-2016
Stayed here while attending a business conference. Arrived on a Wednesday around 3:00 and told rooms were not ready due to the hotel being full the night before. After about 30 minutes, I received a call on my cell that my room was ready. I unpacked my things and left to explore the city. I stopped by the front desk and requested my credit card be charged for the room instead of my colleague's card (he booked the rooms) and gave them my room number.. I was told that I could not be in that ro... Read more
from Cuyahoga Falls, Ohio
Submitted on 01-08-2016
I stayed here for a large leadership convention and I was thoroughly impressed by the staff, the peppery, the rooms and the location! The design is very modern but it's comfortable with couches and benches with soft pillows. I loved the artwork. The staff that attended to our conference was wonderful always smiling back at me. I used my Marriott rewards number for free Wi-Fi in my guest room. I loved Samson the bartender- he was kind and efficient. The late night menu in the Staytion bar was ... Read more
from Lake Forest, Illinois
Submitted on 02-08-2016
We live in the Chicago suburbs, but went to a late night concert at the Chicago Theater. We didn't want to take the train home that late, so we decided to stay at the Renaissance, the closest hotel to the theater. It was a normal mid-class hotel, with expected amenities. It was nice, however, that it was so close to the theater and it took us less than a minute to walk to the hotel. We did check-in much earlier in the day and it was a breeze.
from Clifton, New Jersey
Submitted on 06-08-2016
I stayed at this property for a business meeting and I will admit, it has been a while since I stayed at a Renaissance in the US. The experience at this hotel was great and if I get the chance to stay at this property again, I would in a heartbeat. The rooms are a nice size and I loved the fact that I had a couch in my room along with a laptop table. It was great to come back to the room and watch TV and work. I used the mobile app to check in and also requested that a robe be placed in my room.... Read more
from earth
Submitted on 07-08-2016
Right by the theatre district and next to the river, it's also steps from great shopping and restaurants, and a short walk to many of Chicago's main attractions; Grant Park, Millennium Park, Miracle Mile, Navy Pier. I found the room and building in general to be spacious with tasteful decor, the staff were friendly and helpful, and the food was good quality. Bed was comfortable, bathroom had all the amenities needed. I would definitely stay here again.
from Wisconsin
Submitted on 08-08-2016
My husband and I spent a night here for our anniversary this past weekend. The location was amazing and the view from our room was stunning. It is in walking distance of some amazing restaurants and nothing can beat a view of the Chicago River. The hotel finishes are modern and very trendy which was appealing to us. We visited the new outdoor bar , Raised, which was a great outdoor atmosphere in the heart of the city. I would stay again here again because of the location.
from Kitchener, Canada
Submitted on 08-08-2016
Cost a fortune$400.00 canadian a night but oh so worth it! Room looked out over te river . Beautiful lobby. Best rooftop bar. Loved this hotel! Close to everything downtown and that view makes you want to stay in the room all day.
from Cleveland, Ohio
Submitted on 08-08-2016
Great hotel for work or for a weekend get away. Location is perfect for getting anywhere in the city but just off the busy Michigan Ave area. It is always just steps away from the river walk which is a great area to head out for a run along the lake. The rooms are laid out very well and are kept great condition and very clean. The staff are all very friendly and helpful.
from Chicago
Submitted on 08-08-2016
Very good location to explore Chicago. Right next to the river, with in walking distance of the shopping on Michigan Ave. and within a block of an L train station. The lobby design is very current and seems more like a bar scene than a traditional lobby. It was always very active and even a bit loud. The hotel rooms are nice but not above average. There are Aveda toiletries but no bath robes. The room seemed more business than luxury. There is a roof top bar, but even though I was staying at the... Read more
from Cross Plains, Wisconsin
Submitted on 13-08-2016
Room was spacious and comfortable. Hotel is located close to most Chicago attractions. Staff was very helpful with any request or question. We will definitely be back during our next visit to Chicago. Great vibe in the hotel.
from Naperville,Illinois
Submitted on 14-08-2016
Yes, it is well located BUT unless you want a lobby with music blasting and a "roof top" bar on the 3rd floor filled with young drunk non hotel guests and a manager who doesn't make a fair accommodation when you reserve a river room view and get a CONCRETE wall view, don't stay here! Also bathrooms should be updated, a tub with a shower head is something you find in motels. We live outside Chicago and have stayed at many downtown venues, I won't be back.
from Almere, The Netherlands
Submitted on 14-08-2016
It was really easy to get to the hotel from O'hare: take the blue line for about 45 minutes, get off at Clarke and Lake and it is about 5 minutes walk to the hotel (walk into the direction of the canal and then to the right). The hotel is a few blocks from the Millenium Park, the Magnificent mile, the Art museum, the theatre district and the dock of the river cruises: so right were it al happens. Check in went really fast. Room was very nicely decorated, spacious with excellent beds. We booke... Read more
from
Submitted on 14-08-2016
Location was 2 blocks from the blue line, making for super easy transport to and from the airport. Restaurants of all price points within a few blocks, plus State St and Mag Mile shopping. Huge Walgreen's a block away for snacks or incidentals. Clean, comfortable room. The lobby/bar is beautiful. If I had more time and were with friends, it looked like a nice place to hang out. Coming in the State St entrance, there are a few little places to grab some food, plus a Starbucks. Boarding pass kiosk... Read more
from Philadelphia
Submitted on 14-08-2016
Love this hotel. Consistently great. Prime location. Modern feel. Lobby is pleasant to hang out in with a variety of seating areas, and large. Concierge lounge spreads are super. Rooms have been updated. Comfy beds and views are wonderful. A go-to hotel in downtown Chicago.
from Naperville, Illinois
Submitted on 15-08-2016
It's very, very disappointing when you make a room reservation months in advance and then when you arrive ...oops...we don't have any rooms left facing the river? Instead I had room overlook the top of a garage. Could they not see that my reservation was for a river view? Did any one bother to make sure that I did get what I paid for? NO!!!! So now I have to ask what can you do for me? when they should have said Our error I'm sorry how can we make this up to you. It was a beautiful night ... Read more
from Keene, New Hampshire
Submitted on 18-08-2016
The hotel was busy but the rooms were quiet, clean, and very nice. There was food and drink onsite and the hotel is in walking distance of several awesome eateries. Hotel staff were helpful and courteous. The only complaint I have was disorganization in bringing my bags up and the elevators gave me and everyone in my conference terrible vertigo, which was odd. Overall, would definitely stay here again.
from Chicago, Illinois
Submitted on 06-09-2016
I was pleasantly surprised by how great this hotel was. Very clean, nicely decorated, comfortable, great views, perfect location. I cannot wait to go back again and again. I won't stay anywhere else in the city again. I have found the best place.
from Charleston
Submitted on 07-09-2016
The rooms were nice. Yes, I did say rooms. We were in one room and came from seeing the sights to a room that smelled horrible. We were then moved to another room. In that room, the shower did not drain. We waited almost an hour for someone to come to the room to put Drano in the shower and leave. Not the best service.
from Santa Ana, California
Submitted on 08-09-2016
Spent 3 nights here. Check in staff were great, the room was spacious, clean, and quiet. First floor café overpriced, and the service is unorganized. The item I ordered was out of stock, but they didn't tell me until the delivered the food for everyone else. I finally got food, and they stepped up and comped the entire party of five. Nice recovery! The roof top bar is excellent.
from
Submitted on 09-09-2016
I stayed at Renaissance downtown during the Labor day weekend. It was so awesome. Stunningly beautiful, clean, and stylish. My room was spacious enough, decent view, and the bed was so comfy I wanted take it with me upon check out. The Front desk staff was extremely nice and pleasant the whole time, every day. Doormen, valet, security, everyone made me smile. Housekeeping was outstanding. It's close to great restaurants big and small. Close to river walk boats, cafés, shopping etc. I even fo... Read more
from Hartford, Connecticut
Submitted on 15-09-2016
I love this hotel, it's modern, clean and in a great location. I stated for five days of vacation and loved everything about it. The only negative is the price for parking was ridiculous and self parking wasn't an option Renny's are one of my favorite Marriott lines.
from Bloomfield Hills, Michigan
Submitted on 18-09-2016
Marriott property, but positioned with an edge that says not your old school hotel! Room was generous, nicely laid out, big bathroom, good climate control. Downside (for this old school exec...)? No desk! Had to make due with a TV table like you find in the airline lounges. Open lobby with multiple work zones. Lobby bar + outdoor bar on 3rd floor. High end restaurant with excellent service on 3rd floor.
from Lafayette, Indiana
Submitted on 24-09-2016
Traveled here for a work conference. The hotel is on Wacker by the river and has nice views. The room was above average and fairly large for a Chicago hotel. The conference area was nice. The bar was good but the restaurant was lacking in selection. If you use the valet service for your car the cost is $69 per night. You will be a short walk to Michigan Ave, the park and the beach. Great location for shopping.
from Hendersonville, Tennessee
Submitted on 25-09-2016
Beautiful hotel. The views of the river are spectacular, especially at night. The lobby area is always busy, and a great place to sit and watch people come and go. The concierge was extremely helpful and gave great ideas of places to visit.
from Peoria, Illinois
Submitted on 26-09-2016
Stayed here this past Saturday. This is one of the nicest hotels that I have stayed at. The location is great. Right where the loop meets the mag mile. The river view from the large bay window was gorgeous! The room itself was very nice and large. Being a germaphobe, bathrooms are the make it or break it for me. The bathroom gets a B+ for a bad caulk job around the toilet and tub, and the door was dirty from where people use their hands to close the door instead of using the door knob. There wer... Read more
from Begues, Spain
Submitted on 28-09-2016
I was here for a conference and the facilities were excellent. The bed was extremely comfortable and I loved the amount of USB sockets in the room, very thoughtful. As it was a conference, with customers, getting out of the hotel wasn't possible so the food options within the hotel were called upon and frankly they were disappointing. My room (2607) unfortunately was next to the lift shaft and WOW the noise was terrible, sleep was difficult before 12:30am. I'd use this hotel again but I'd ma... Read more
from Atlanta
Submitted on 28-09-2016
First of all, as you guessed it: the location is awesome!!! Directly on the river, a 15 minute beautiful walk to Navy Pier, 10 minute walk to the Magnificent Mile, direct access to the red line and a short walk to the blue line. The view from the hotel is just mind blowing. We were in Chicago for a quick weekend and stayed one night at the hotel. Check-in was a breeze, the attendants were helpful, the room was clean and comfy. Can't say much about housekeeping other than the room was perfectly c... Read more
from
Submitted on 28-09-2016
We travelled to Chicago for a weekend visit and a trip to South Bend. We picked this hotel based on its excellent location. This property is newly renovated. It is very modern. It boasts an excellent work out facility. Good bar and eating venues. The staff was helpful and accommodating. The room was comfortable and the bath was modern. Like all new Marriott properties there is no shortage of plugs. The wifi is strong and reliable. I have stayed at numerous hotels in Chicago. This is my n... Read more
from Calgary, Canada
Submitted on 30-09-2016
Pros: Good rooms, stylish and retro decor (love the lounge and reception area!), floors /rooms are well insulated from noise in general, good cafeterias. Cons: Not ideal for work trips due to desk/room layout
from USA
Submitted on 30-09-2016
I loved this hotel and only wished I had more time to stay! River view room was awesome! Bathroom was nice, bright, and spacious! View was awesome! Plenty of space in the room along with fridge and coffee maker. Concierge lounge for Marriott Rewards members had everything you need. Breakfast included bacon and eggs,fruit, etc. If you like modern, sleek, cool atmosphere, stay here. I will be back! Lots of shopping and stores in the area.
from
Submitted on 02-10-2016
We were fortunate enough to be able to have a great room with a partial view of the river and a comfortable room. The staff was accommodating for our needs and helpful getting around Chicago. The workout room was better than most hotels and the machines newer and well maintained. Breakfast was good and had many choices for the buffet. Great spot to go shopping or the theatre. We would stay again in a heartbeat.
from Chicago
Submitted on 04-10-2016
I stayed here for one night for a business meeting that was held in this hotel.  Great location as I was able to walk to Wrigley Field to see a baseball game. Awesome location, you can walk a block or two to countless bars & restaurants. There is no hotel with a better view of the river, the Trump, the Marina Towers, and everything that makes downtown Chicago special. You can see the Wrigley building, all the way to the river north area from here. The Renaissance is right across the river from... Read more
from Albany
Submitted on 05-10-2016
Everything about this hotel was great. From the first moment I arrived until the moment I left the service was world class, 5 star. I was on crutches due to a surgery and the staff was incredibly helpful and accommodating. The room was good sized and despite being right near the elevator (I requested it because of being on crutches) it was quiet. Bed was very comfortable. I especially appreciated the Concierge, Suzie. She was an absolute pleasure to work with and went out of her way to help me... Read more
from Hayward, California
Submitted on 05-10-2016
Here for a weekend wedding in the heart of downtown Chicago. Friendly and helpful front desk staff. Nice lobby bar with interesting wine choices and homemade chips. Even better upper level bar with outdoor seating - overlooking the river. Great location for a summer event. Nice rooms - we had a peek-a-boo view of the lake and the river. Breakfast was typical buffet style, at least there was plenty of fresh fruit and an omelette station if interested. One major complaint - the driveway/va... Read more
from
Submitted on 09-10-2016
Wow! I chose this beautiful Marriott property so that my husband and I could walk to the Palace theatre for a show, and we were impressed with the 5 star hospitality of the staff! From the valet and restaurant staff to the front desk staff (Kevin), we felt welcomed and enjoyed every minute of our stay! We will definitely visit this property again! Thank YOU!
from snnrwd64
Submitted on 14-10-2016
Great hotel in a fabulous location. Enjoyed everything about the trip. the hotel room, lounge, lobby, and service were all excellent. Loved the ambience and will definitely be back! Great staging area for a Chicago trip.
from Cleveland
Submitted on 15-10-2016
This Renaissance has been completely redone and the remodel was thoughtfully done. First it is located on Wacher Drive right on the river, across the water from Smith and Wolensky's and a block from Michigan Avenue. Perfect to walk nearly anywhere in downtown Chicago or 5-10 minute Uber or Taxi. ROOM: Design is simple and neutral with pop of color in some of the furniture. The mattress and bedding was comfortable. The room included a sitting area. Interestingly there was not a desk. It wa... Read more
from Stratford, Connecticut
Submitted on 27-10-2016
Great Hotel. Location was perfect, I was able to go to my meetings in the day and walk around the city at night. Room was great and hotel service staff was very accommodating. Would go back in a minute.
from
Submitted on 29-10-2016
Stayed here for the marathon and it was a short walk from the start and finish line. They opened up the cafe early for us to get food and coffee. The room we stayed in was huge and great for four of us. The staff was great and super helpful.
from Denver, Colorado
Submitted on 30-10-2016
Room was great (1132). Looked out on river across from twin towers. Quite picturesque. Lobby quite noisy and hard to hear at check in because music soooo loud but room nice and quiet and well appointed
from Briarcliff Manor, New York, United States
Submitted on 08-11-2016
This hotel is in a perfect location and I have not been back for 4 years or so (the hotel went through a major renovation). The rooms are ok but lacking a desk (so I could not easily do my work) and the towels were the most uncomfortable I have ever had in a hotel. Turn down service was inconsistent and it took forever to get my room cleaned (almost till 4:00 p.m. after I placed a call to housekeeping). Redesigned lobby was too busy and noisy and the gym was adequate (machines not very current... Read more
from Georgia
Submitted on 09-11-2016
This hotel is perfectly situated. The staff is friendly and helpful. Rooms are large and comfortable. Great club room; best I have seen at a Renaissance. Decor is very stylish. All in all I am a big fan. Only downside is the service in the bar area (not the bartender, the waiters) is slow and inattentive. They are black belt expert level at ignoring their customers.
from Wilmington, North Carolina
Submitted on 09-11-2016
This hotel is perfectly situated for fantastic viewing of the Chicago river and bridges with great access to the Chicago Riverwalk. Able to people watch from the elevated outdoor restaurant. Hotel recently renovated with nice artistic touches. Contemporary lobby space with variety of dining options from breakfast pastries to chic bar/lounge.
from Chaparral, New Mexico
Submitted on 14-11-2016
We came to Chicago for a wedding. My first time in the windy city, it was Amazing! So beautiful! I come from a bordertown in far West Texas so the green alone was so beautiful to see! Love the lake, was so amazing! Love all the huge beautiful buildings down town!!! Loved all the theaters!!! Cant wait to come again!
from Omaha, NE
Submitted on 14-11-2016
We had a lovely room on the 27th floor of the hotel. The purpose of our visit was to attend an event that was held in the ballroom of the hotel. We had a late lunch in the Raised the rooftop restaurant on the third floor and breakfast in the Great Street on the second floor. Raised is a popular spot with a terrific menu; Great Street offers a beautiful setting overlooking the river and exceptional service. The only issue we had with our stay is that several items were taken from our room: t... Read more
from Des Moines, Iowa
Submitted on 14-11-2016
The hotel is in a great location in the center of downtown next to the river.The hotel has a cool modern vibe and nice bar/lounge on the main floor. We paid extra for breakfast and on the weekend there was a wonderful buffet. The hotel was pretty quiet at night. The bathroom was nice and the shower was great. The down side was the extremely firm bed and no free wi-fi, even in the lobby. For the price you pay per night, that should be free!
from
Submitted on 16-11-2016
Stayed at the Renaissance for a three days and it is an excellent hotel. Thoroughly updated rooms, a. very good concierge lounge and two bars, one that's a rooftop, that are always hopping. A great location to the Navy Pier and all of the downtown restaurants and nightlife. Would have gotten 5 stars if they had a real full service restaurant, both bars have very limited menus.
from
Submitted on 22-11-2016
When I stay in downtown Chicago this is my preferred location due to the great staff, clean rooms and prime location. The hotel is always clean and the rooms are ample in size. The staff is very friendly and well informed. The concierge's club as well as the workout facilities are what I expect while traveling on business. I highly recommend this hotel
from Los Angeles, California
Submitted on 25-11-2016
We stayed for a few days visiting my sister and this property was beyond our expectations. The view of the city and the river was gorgeous, the cafe in the lobby level offered a great selection of coffee and food, the room was comfortable, the facilities very well maintained and extensive, and most of all the staff was fantastic! Jaime helped us at both check in and check out and he deserves a raise, he was so wonderful, friendly and helpful and remembered us even though I'm sure he sees hundred... Read more
from Salem, Virginia
Submitted on 26-11-2016
Located on the river with a beautiful view, it's within walking distance to the boat tour and many other landmarks and restaurants. Hotel is well done and the rooms are large and clean. The third floor indoor/outdoor bar was great in the evening when it was in the 60s our first night; not so much when it was in the 40s our next.
from
Submitted on 27-11-2016
We stayed here for three nights in November. Our three year old and one year old had a ball. The pool was very nice and the staff always made sure to say "hi" to them. We needed a crib and housekeeping brought it up right away. Everyone was very helpful and that always makes it nice when you are traveling with small kids. The city was fun for all of us and I also had a business meeting in the hotel. The hotel conference area was very comfortable and the food was good. Thanks Renaissance!
from Chicago, Illinois
Submitted on 29-11-2016
We love a room with a view and were hoping for a river view but did NOT want a view of Trump Tower. The reservation staff was very helpful in accommodating our request ....kindly explaining that it is pretty hard to have a river view that does not include the Trump sign from the hotel. We opted for a view of the Chicago Theater (we were spending the night downtown to attend a show there) and ended up with a lovely corner room with a glimpse of the Hancock Building, River, Lake and the Pritzke... Read more
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