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Hilton Suites Chicago/Magnificent Mile

Chicago All Airports, IL, US (CHI)

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Based on 1629 reviews
A Top Choice among Downtown Chicago, Illinois Hotels. Our modern, all suite-hotel provides comfortable, well-appointed two-room guest suites and execu
Room & Rates
2 Double Beds 1 Bedroom Executive Floor Suite - Hilton Suites Chicago/Magnificent Mile - 1

2 Double Beds 1 Bedroom Executive Floor Suite

Two double beds in private bedroom and a sofa bed in a separate living area. 400 square feet (36 square meters). Coffee/tea maker. Two flat-screen TVs with premium cable channels and pay movies. Video games (surcharge). Desk. Two multi-line phones. Voice mail. Wireless and high-speed Internet access (surcharge). Complimentary weekday newspaper. La Source bath amenities. Hair dryer. Iron/ironing board. This room type is pet-friendly. Executive floor level. 
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2 Double Bed Alcove Suite - Hilton Suites Chicago/Magnificent Mile - 2

2 Double Bed Alcove Suite

Two double beds. 400 square feet (36 square meters). Desk. Wireless and high-speed Internet access (surcharge). 42-inch flat-screen TV with premium cable channels and video games. Clock radio. Coffee/tea maker. Complimentary weekday newspaper. La Source bath amenities. Iron/ironing board. Hair dryer. This room type is pet-friendly.
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2 Double Bed 1 Bedroom Suite Accessible Tub - Hilton Suites Chicago/Magnificent Mile - 3

2 Double Bed 1 Bedroom Suite Accessible Tub

Two double beds. 400 square feet (36 square meters). Desk. Wireless and high-speed Internet access (surcharge). 42-inch flat-screen TV with premium cable channels and video games. Clock radio. Coffee/tea maker. Complimentary weekday newspaper. La Source bath amenities. Iron/ironing board. Hair dryer. This room type is pet-friendly. Wheelchair accessible. 
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2 Double 1 Bedroom Suite Accessible RI Shower - Hilton Suites Chicago/Magnificent Mile - 4

2 Double 1 Bedroom Suite Accessible RI Shower

Two double beds. 400 square feet (36 square meters). Desk. Wireless and high-speed Internet access (surcharge). 42-inch flat-screen TV with premium cable channels and video games. Clock radio. Coffee/tea maker. Complimentary weekday newspaper. La Source bath amenities. Iron/ironing board. Hair dryer. This room type is pet-friendly. Wheelchair accessible. 
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2 Double Beds 1 Bedroom Suite - Hilton Suites Chicago/Magnificent Mile - 5

2 Double Beds 1 Bedroom Suite

Two double beds in private bedroom and a sofa bed in a separate living area. 400 square feet (36 square meters). Coffee/tea maker. Two flat-screen TVs with premium cable channels and pay movies. Video games (surcharge). Desk. Two multi-line phones. Voice mail. Wireless and high-speed Internet access (surcharge). Complimentary weekday newspaper. La Source bath amenities. Hair dryer. Iron/ironing board. This room type is pet-friendly.
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1 King 1 Bedroom Suite Lakeview - Hilton Suites Chicago/Magnificent Mile - 6

1 King 1 Bedroom Suite Lakeview

1 king bed. 400 square feet (36 square meters). Separate sitting area and sofa bed. Lake view. Desk. 42-inch flat-screen television with premium cable channels, video game console, and pay movies. Wireless Internet access. Fax machine and in-room safe. Complimentary weekday newspapers. Bath amenities include hair dryer and complimentary toiletries. Clock radio, hypo-allergenic bedding, and iron/ironing board. This non-smoking room type is pet-friendly.
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1 King 1 Bedroom Executive Alcove - Hilton Suites Chicago/Magnificent Mile - 7

1 King 1 Bedroom Executive Alcove

1 king bed. This room measures 400 square feet (36 square meters). Wired Internet access (surcharge) keeps you connected, and the 42-inch flat-screen TV offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A sofa bed, a safe, and a separate sitting area are among the conveniences offered. This non-smoking room is pet-friendly
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1 King Executive Level Suite Accessible Tub - Hilton Suites Chicago/Magnificent Mile - 8

1 King Executive Level Suite Accessible Tub

1 king bed. This room measures 400 square feet (36 square meters). Wired Internet access (surcharge) keeps you connected, and the 42-inch flat-screen TV offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A sofa bed, a safe, and a separate sitting area are among the conveniences offered. This non-smoking room is pet-friendly. Executive floor level. Wheelchair accessible. 
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1 King 1 Bedroom Executive Floor Suite - Hilton Suites Chicago/Magnificent Mile - 9

1 King 1 Bedroom Executive Floor Suite

1 king bed. This room measures 400 square feet (36 square meters). Wired Internet access (surcharge) keeps you connected, and the 42-inch flat-screen TV offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A sofa bed, a safe, and a separate sitting area are among the conveniences offered. This non-smoking room is pet-friendly. Executive floor level. 
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1 King Bedroom Suite Lakeview - Hilton Suites Chicago/Magnificent Mile - 10

1 King Bedroom Suite Lakeview

1 king bed. 400 square feet (36 square meters). Separate sitting area and sofa bed. Lake view. Desk. 42-inch flat-screen television with premium cable channels, video game console, and pay movies. Wireless Internet access. Fax machine and in-room safe. Complimentary weekday newspapers. Bath amenities include hair dryer and complimentary toiletries. Clock radio, hypo-allergenic bedding, and iron/ironing board. This non-smoking room type is pet-friendly.
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1 King Bedroom Suite Accessible Tub - Hilton Suites Chicago/Magnificent Mile - 11

1 King Bedroom Suite Accessible Tub

1 king bed. This room measures 400 square feet (36 square meters). Wired Internet access (surcharge) keeps you connected, and the 42-inch flat-screen TV offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A sofa bed, a safe, and a separate sitting area are among the conveniences offered. This non-smoking room is pet-friendly and wheelchair accessible.
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1 King Bedroom Suite Accessible Suites RI Shower - Hilton Suites Chicago/Magnificent Mile - 12

1 King Bedroom Suite Accessible Suites RI Shower

1 king bed. This room measures 400 square feet (36 square meters). Wired Internet access (surcharge) keeps you connected, and the 42-inch flat-screen TV offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A sofa bed, a safe, and a separate sitting area are among the conveniences offered. This non-smoking room is pet-friendly and wheelchair accessible.
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1 King Bedroom Conference Suite - Hilton Suites Chicago/Magnificent Mile - 13

1 King Bedroom Conference Suite

1 king bed. This room measures 400 square feet (36 square meters). Wired Internet access (surcharge) keeps you connected, and the 42-inch flat-screen TV offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A sofa bed, a safe, and a separate sitting area are among the conveniences offered. This non-smoking room is pet-friendly.
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1 King Bedroom Suite  - Hilton Suites Chicago/Magnificent Mile - 14

1 King Bedroom Suite

One king bed in private bedroom and a sofa bed in a separate living area. 400 square feet (36 square meters). Coffee/tea maker. Two 42-inch flat-screen TVs with premium cable channels and pay movies. Video games (surcharge). Desk. Two multi-line phones. Voice mail. High-speed and wireless Internet access (surcharge). Complimentary weekday newspaper. La Source bath amenities. Hair dryer. Iron/ironing board. This room type is pet-friendly.
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1 King 1 Bedroom Presidential Suite

Lake view, top floor, separate living room, two 42-inch TVs, fridge, microwave

Indulge yourself in this presidential suite with a separate bedroom, living room and kitchen. Located on the top floor, the suite offers a unique view of Lake Michigan.

Relax in our king-size Hilton Serenity bed, unwind before one of the two 42-inch TVs, or rejuvenate in a master bath with whirlpool tub. Other amenities include WiFi, microwave, and mini-fridge.

The Hilton Serenity bed features luxurious, allergen-free down comforter and pillows, elegantly striped 250 thread count sheets and duvet cover, plus a mattress set custom designed for added support and comfort.

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Hilton Suites Chicago/Magnificent Mile
198 E. Delaware Place, Chicago, IL US 60611-1719

For business travel, family vacation or weekend getaway, the Hilton Suites Chicago/Magnificent Mile hotel is a great value in the middle of everything Chicago has to offer. Our hotel is close to the food and fun of State and Rush Streets. Our hotel in Chicago is only a mile north of the Chicago loop, and minutes away from Navy Pier, the famous Merchandise Mart and McCormick Place Convention Center. Chicago O'Hare and Chicago Midway Airports are 45 minutes or less travel time.Enjoy our Chicago, IL Hotel Services and AmenitiesHilton Suites Chicago/Magnificent Mile hotel guests enjoy a long list of in-room amenities, including high-speed Internet access and our decadently comfortable Sweet Dreams® beds. For your convenience, complimentary wireless high-speed Internet access is available in the public lobby areas. Enjoy stunning city and lake views from the 30th floor rooftop Fitness Center at our hotel in Chicago, IL, featuring a heated indoor pool with spectacular Lake Michigan views, sauna and whirlpool, and a complete range of cardio equipment. After a workout, relax with a glass of wine and hors d'oeuvres at the Down Bar, or get your daily Starbucks® fix at Blenz Coffee Bar and Pastry Shop. Cafe Med, Our Mediterranean style restaurant serves a variety of specialty Pasta Dishes made fresh daily, "Authentic Italian" pizza will come directly from our piping hot brick oven, while signature salads and sandwiches compliment the charming Caf?n a casual setting.A Chicago Hotel Ideal for Meetings and EventsWith over 10,000 square feet of flexible meeting and banquet space, complete A/V support, ISDN access, a well equipped Business Center, and a professional catering team, our Chicago, IL hotel can easily accommodate your next conference, seminar, party or special event for groups up to 400.When you come to downtown Chicago, come to the Hilton Suites hotel. Our caring staff looks forward to welcoming you.Travel Should Take You Places!?

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair access l Business Services Include: Business Center Recreation Included: Fitness Center.

Walk to Windy City hot spots like the John Hancock Center, Lakeshore Drive, Water Tower Place, Magnificent Mile shopping, American Girl, the Museum of Contemporary Art, and Northwestern University.

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1629 reviews
from Buffalo, NY
Submitted on 20-05-2016
I felt like this was more of a hotel for the business traveler. I felt out of place in my sneakers and was even reluctant to go into the Executive Lounge (for Hilton Honors Gold and above) based on their recommended attire and my lack thereof but my husband went anyway and talked me into joining him the next day. I enjoyed the oatmeal with brown sugar and raisins, fresh fruit and bagels. I don't care at all for processed scrambled eggs. Bacon, ham or sausage would have been nice. And potato... Read more
from Massapequa, New York
Submitted on 21-05-2016
This was our 1st time visiting Chicago. Great location, great service from front desk to housekeeping to doorman - everyone was extremely helpful. Views from our room beautiful. Would definitely stay again.
from Plymouth, United States
Submitted on 23-05-2016
Hotel and location is great but we used Hilton Honors points for one night and paid for one night, or so we thought. Hilton took the 60,000 points for the one free night and billed our credit card as well. Four phone calls later, still no resolution and now Hilton Honors is informing us to work it out with the hotel. One has to question, why consumer having booked and worked with Hilton's 1-800 number and provided all data to show their mistake MORE THAN ONCE is now being told to call the hot... Read more
from Denver, Colorado
Submitted on 25-05-2016
Can't say enough about this hotel. Unbelievable rooms, staff, and service. Highly recommended hotel on the mag mile. Rooms are huge for the location, service was excellent, and the location is perfect.
from California, United States
Submitted on 25-05-2016
Had to sign into internet multiple times each day - not once each day like their less expensive lodgings. Very warm rooms at night even with temperature set at 67. Did not sleep well. Some staff is excellent while others were just getting by. Excellent location to restaurants and city activities.
from Miami, United States
Submitted on 31-05-2016
Great location, accommodations are great, room is very comfortable as the sitting area. My daughter slept on the sofa bed it was the most comfortable sofa bed we have slept on. Walking distance to everything around Michigan Avenue.
from West Warwick, United States
Submitted on 01-06-2016
Great location as the John Hancock Building is on the next block. One block from Michigan Ave shopping. Great restaurants and shopping all within walking distance. Beware if you have a family of 4. This is a suite hotel and 2 will be on a small sleep sofa. They have no cots from what I was told. Also, very expensive to park. Although the rate quoted was $47, this was self park. In an out privileges cost $66 per day.
from Bloomington-Normal, Illinois
Submitted on 02-06-2016
I feel like this hotel is a downtown hidden gem with its location just east of Michigan avenue, quiet rooms and hallways, and some views of the lake. The hotel is usually competitively priced as well.
from Northville, Michigan
Submitted on 03-06-2016
Should have listened to the reviews! Was not given the rate quoted by phone. Collected 200 up front for "incidentals"- I charge nothing I was in business for 12 hours each day. Still waiting for it to be returned to my card
from O'Fallon, Missouri
Submitted on 05-06-2016
Quick business trip to Chicago and was so lucky to have picked this hotel! I was greeted with a smile during check in and was given complimentary bottles of water. I stayed in a king suite which was so spacious! The rooms were newly remodeled and super clean. My bed was soft and comfy and the shower was lovely! The toiletries were by Peter Thomas Roth and I use his products regularly. They are high quality! They also have a beautiful room (for special Hilton Honors members) which has light snack... Read more
from Tampa, Florida
Submitted on 13-06-2016
The hotel was recently renovated and it is a very nice hotel. My room was clean, modern and refreshed. Had a nice king suite with a sitting area and a small fridge with a microwave. Had a nice view of the lake and was within walking distance of many places to eat. The hotel actually has an american eatery and a sushi eatery connected. The only problem is that the WiFi was HORRIBLE. Would not connect, kept cutting out and back in and very very slow. Please Hilton, fix the WiFi!!!!!
from Beaver Dam, Wisconsin
Submitted on 15-06-2016
The Hilton is easy to get to, behind Water Tower Place, close to the lake and in a prime area for walking and sightseeing! Perfect location! Took the bus to Museum of Science and industry, otherwise walked to other locations!
Submitted on 18-06-2016
Like most Hiltons the place is very clean. The rooms are comfortable and the service is what you would expect at Hilton. Good location, depending on where you plan to be in Chicago. A couple of downsides do exist that will probably make me select another hotel on my next trip (The Drake, also a Hilton, is right nextdoor) to the area. First, I had reserved a lake view room and at check in was told they had overbooked and none were available so the gave me access to the honors lounge to compensat... Read more
from Chicago, Illinois
Submitted on 19-06-2016
We live in Chicago and wanted to get away from the week-long music festival across the street from us for a couple of nights. We found a good price on a suite with a king-sized bed (only complaint - too soft) and separate living area with a nice sofa-bed for our teenager. The room was immaculate, the staff friendly. Great hot water and pressure in the walk-in rain shower, mini-fridge for leftovers from restaurants. Most guests were quiet and we were high enough (10th floor) to avoid major street... Read more
from Miami, United States
Submitted on 21-06-2016
Premium location, steps from magnificent mile and very close to restaurants and shopping. Staff provides excellent service overall. Hotel is renovated, rooms are well designed, everything looks new and modern. Room sizes are good enough for a family of 2 adults and 3 children. We had 2 double bed suite with a sofa bed and a TV in each room. Also a kitchenette that is very useful for late night snacks or sandwiches when you do not want to leave the hotel or order room service. Restaurant at hotel... Read more
from Washington DC, District of Columbia
Submitted on 27-06-2016
The rooms are recently renovated and are beautiful. The elevators are slow, but don't seem to be crowded. The internet is very very slow, and since I'm here on a business trip, is unacceptable. For business travelers, internet access is important.
from Omaha, United States
Submitted on 28-06-2016
I was leery about the room pictures on the site and the price at the discount quoted when I did the online booking since I am usually skeptical. I was beyond impressed the moment I arrived with the location, check in experience and room with the Lakeview! The view was exactly as in the pictures and more. The hotel location was excellent easy walking to the Mag mile and if you are a walker North Avenue beach. It was a mid-week getaway so the beach around 5pm was not crowded, Mag mile was most... Read more
Submitted on 29-06-2016
We booked this hotel for a small family reunion and just wanted to say that the management could not have been more friendly or helpful. A very nice all suite hotel in a great location. This kind of attention on a jammed week-end goes above and beyond.
from Chicago, United States
Submitted on 01-07-2016
I recently stayed at the Hilton Chicago/Magnificent Mile Suites, and the room was recently renovated and very nicely done. It was quiet, clean, and just what I needed for the weekend. This hotel is very close to a ton of attractions, dining, shopping and the lakefront. The staff was courteous, polite and efficient. Definitely worth another stay in the future.
from Tipp City, Ohio
Submitted on 01-07-2016
My husband and I stayed there the last weekend of June. The location was great and we paid a little extra for the suite with view of lake. It was a beautiful, spacious room and the view was good. The location was easy access to shopping and there are great restaurants within walking distance. The pool on the top floor had a great view. However the entrance to the hotel is off a narrow side street so it was very congested trying to park our car to unload and we waited 30 minutes for the car ... Read more
Submitted on 02-07-2016
We booked this hotel to meet family. It met all of our expectations as far as comfort, cleanliness and amenities. The hotel was convenient for getting to shopping, restaurants and attractions. If is isn't in walking distance, it's a quick Uber or taxi. We would stay again without hesitation.
Submitted on 04-07-2016
Rooms are all freshly renovated, clean and spacious with a queen size sofa bed in the sitting area. We had a wonderful lake view on the 23rd floor. We were greeted by friendly front desk personnel at 9pm on a Thursday night. The restaurant at the hotel is overpriced but the food is fine. Location is perfect. Walking distance to many areas. Uber and taxis always available if transportation is needed. We did not have a car, but apparently parking is very expensive. In room mini fridge and microwav... Read more
from Detroit, Michigan
Submitted on 06-07-2016
Excellent value for my money! Close to everything, friendly staff, service & location. Very pleased with our stay! If anything, I think they could have a better price for valet especially when you spend money at the locations for various amenities. The pool could use a jacuzzi & stay open a little later. Overall, enjoyed my stay!
from Scottsdale, Arizona
Submitted on 07-07-2016
I just stayed here with my family. We usually stay at the Ritz but they did not have any special rates this year. We had 3 king lake view suites here including breakfast. The rooms were large and really nice. Great for families. The service was also excellent. Breakfast was good with two hot choices of eggs and cereal. A great value for a 4 star hotel in the city!
from Grand Rapids, Michigan
Submitted on 07-07-2016
the hotel has a beautiful remodel and nice, comfortable rooms. The desk staff is very attentive and wonderful to deal with. However, the elevators, especially in the morning, start your day off with frustration. we waited over 25 minutes one morning and were on the 29th floor so walking was not an option. the breakfast was so crowded that there were no seats and most of the food was gone. not even milk for coffee.
from Cherry Hill, New Jersey
Submitted on 09-07-2016
Terrific family vacation. It started with the amazing service provided by Darnita at the Front Desk, who delivered a wonderful and unexpected service level, more than typically received! Thank you Darnita for making our stay so comfortable, along with adjacencies you set up with my friend's room. You are personal, and have terrific follow-thru! Suite was great, housekeeping, and the parking service for the hotel was very accommodating when we were coming and going at different times of the d... Read more
from Nashville, Tennessee
Submitted on 10-07-2016
Great location in the Gold Coast area of downtown Chicago, adjacent to the John Hancock building between Michigan Ave. and Lakeshore Dr. Parked our car at check-in and walked just about everywhere downtown. Close to museums, shopping and restaurants. Newly renovated rooms had a luxury feel. It is also a pet friendly hotel, as is the Westin next door. Would not hesitate to stay here again!
from Chicago, Illinois
Submitted on 11-07-2016
Overall pleasant experience. Zero complaints. Room was very nice & spacious and service was very accommodating. Would recommend to others and would return back for next mini stay-cation. Wish we had more days there!
Submitted on 12-07-2016
If you want to stay in the heart of it all, this is your place. With just a few blocks to the John Hancock building, you are steps from one of the best attractions in the city. In addition to the JH, you are right on the Magnificent Mile which is a shoppers paradise. The famous water tower building is just a short stroll down Michigan Ave, Navy Pier is a quick Uber ride away as is anything else you'd like to see in this great city. The hotel itself has a beautiful old charm feel in the main, me... Read more
from Bucharest, Bucuresti, Romania
Submitted on 12-07-2016
If you are in Chicago and you don't know where to stay, this hotel is ab excellent idea! It is in Downtown Chicago, about 2 minutes by walking from John Hancock Tower and a The Cheesecake Factory. Near the hotel there is a restaurant, The Local, which is a good option to eat for dinner. The interior of this hotel looks splendid. Oh and not to forget, there is a small cafe in the lobby of the hotel.
from Orlando, Florida
Submitted on 12-07-2016
We stayed at this hotel for a long weekend and were blown away with the guest service and courtesy of their outstanding team. The experience started at the door with Alex. Then Jasmin and Marko at the front desk and Susan at the Concierge desk. This was by far one of the best experience I have had at any hotel in the last few months. Complements to the leadership of this hotel for having such a caring team.
from Little Elm, Texas
Submitted on 13-07-2016
Great location Walking distance to everything. Staff was very nice elevators kinda old and one was out of order. AC unit took a while to get started but once it got started it was fine I would stay here again
Submitted on 14-07-2016
Great location. Nice rooms. Stayed here prior to remodel and nice job on recent remodel is appreciated. Here on business, but brought family. Had to walk down from the 24th floor with children due to broken elevators. Upon returning took service elevator up. Very courteous staff. Wifi does not work even with my Hilton Honors log in. Not a good value.
Submitted on 16-07-2016
This Hilton is in the perfect location, literally within steps of the shopping and restaurants of the Magnificent Mile. With two teenagers, the location of this hotel was the #1 priority in choosing this Hilton.The rooms are very nicely updated, with comfortable beds and 2 large screen t.v.s. and excellent air conditioning. Plus, it was great that the bathroom is accessed via two different (locking) doors- 1 from the bedroom and the other from the living room. The staff are all extremely courteo... Read more
from Sarpsborg, Norway
Submitted on 16-07-2016
I stayed in a one bedroom king executive lakeview suite with my husband and a friend of ours for two nights. We had two suitcases each and the room really couldn't have been any smaller. We were happy we chose this room and not the smaller one we almost took. Our room was on the 28th floor, and had views of the lake. It looked just like the ones in the pictures, and we really liked the contemporary decor. The bed was very comfortable, not to hard and not to soft either. And the room was very c... Read more
from Central NJ
Submitted on 16-07-2016
Nice clean place, helpful staff and just a few blocks walk to various sites, including the bus/subway, mag mile and navy pier. Decent pool, wished is had more shallow area for my 5 year old but cool view of neighboring buildings. My only complaint is it didn't have a fridge in room. I witnessed several other guests buying coolers to keep in room for their stay (we used one already with us). Happens to have a nice supermarket just outside hotel which was very convenient. Walgreens and Target coup... Read more
from Metamora, United States
Submitted on 16-07-2016
Amazing suites! Great for a family and beautiful views of lake Michigan. Restaurant attached is great and bar too. Great location of hotel. Close to John Hancock and many sites. Walking distance to most attractions such as Navy Pier and beach.
from Skokie, Illinois, USA
Submitted on 19-07-2016
Great location, lovely rooms, nice size, Executive Lounge very nice with good assortment of food for breakfast, excellent staff throughout hotel. We were able to walk o everything we needed, shopping, restaurants, transportation.
from Texas
Submitted on 20-07-2016
I recently stayed at the Hilton for a business trip. Internet can be unreliable. I had issues staying connected with the free wifi and paid internet service. I notified hotel staff about the issue and was refunded the charges on the Internet. It's very close to Michigan Ave and next to the John Hancock Building and two blocks away from the Water a tower mall.
from Littleton, Colorado
Submitted on 20-07-2016
This hotel is in a great location. You can walk to the Navy Pier, Millennium Park, and of course all the great shopping in the area. Parking is expensive, $55 per day, which is what we paid in NY. Also, when we arrived, we asked multiple times about how the parking would be charged, due to the fact we parked early for the Cubs game, and we were told it would still be a one day only charge of $55. When we checked out, they were going to charge us for two days ($110), so we explained what we wer... Read more
from Chicago, Illinois
Submitted on 20-07-2016
The staff is great, amazing and caring, especially the Reservation Manager at the hotel. The rooms are all redone and done to a very high level. The location is excellent. Just 1 minute from the Mag mile, less than two blocks to Water Tower Place. It is close enough to the action, but far enough that you can sleep at night. If you are going to NW hospital or their Childern's hospital as we where it is only a direct 3 minute walk. All you have to do is make a right out of the lobby and you are ... Read more
from Fort Lauderdale, Florida, United States
Submitted on 20-07-2016
The hotel location is excellent. It is close to many attractions, shopping and good restaurants. However, after my arrival, I was told my reservation was canceled and there was no room for me. What a surprise! I have been frequently traveling all over world for over 20 years. It was the 1st time that my room was canceled by the hotel after my hotel reservation was confirmed. I asked the hotel manager to contact other hotels. I also made a few calls. However, both the manager and myself could ... Read more
from Larchmont, United States
Submitted on 21-07-2016
If you like very slow elevators and to wait close to an hour for your car to be retrieved from valet, this is your place. I get that it's a big city and sometimes cars get blocked, but close to an hour wait for a vehicle is ridiculous.
from Houston, Texas, United States
Submitted on 22-07-2016
Terrific stay... staff very accommodating...great location and facilities. Front desk offered excellent, speedy responses when it was necessary to change rooms for extra space. Would definitely return... very close to great restaurants and shopping.
from Joliet, Illinois
Submitted on 23-07-2016
I attended a multi-day business meeting in Chicago that was held at this hotel. The newly remodeled venue looks great and offers a fantastic value for business and casual travelers alike. The gust rooms have a separate bedroom and living room with a pullout couch. The staff provided outstanding service from the bellmen to the front desk to housekeeping. For meeting planners, the banquet staff was attentive and accommodating. We could not have asked for a better experience as a guest or as a meet... Read more
from Saint Louis, Missouri
Submitted on 25-07-2016
We stayed here 2 nights over a weekend. At first impression, the lobby looks very dated and could use some updating for sure. Also, the front desk check in experience was a little lacking as it took a while and they kept pausing to pick up calls instead of helping us instead. The elevators also could use a refresh as there are only 4 for a big hotel and wait times were sometimes crazy. Once we got the guest floor, it has the same dingy decor as the lobby, but the room is quite different. The roo... Read more
from Cleveland, Ohio
Submitted on 25-07-2016
My priorities for a hotel are as follows: (1) temperature control, (2) quiet, and (3) room appearance. This was my first stay at this hotel and it delivered a 5-star rating on each of these 3 dimensions. I really value having true individual temperature control. Everyone says they have it - but you are often still limited by the hotel's main AC or heating system. This hotel has true individual units and you can set the temperature to your selected level. I genuinely appreciate that! ... Read more
from Solon, Ohio
Submitted on 26-07-2016
Perfect hotel to stay in when visiting our grandchildren. The room is clean and neat with plenty of towels. The valet service is exceptional especially when we're in and out a few times a day. We enjoy the location near the water for a nice long walk and of course it's close to Michigan Ave for all the shopping we want to do.
from Sterling Heights, Michigan
Submitted on 27-07-2016
We stayed 2 nights (Friday and Saturday) with my grandchildren and the room was clean, recently re-modeled and spacious. We love the location; but, the most valuable feature of the hotel is the excellent staff - the front desk, equipment engineer, restaurant staff and a lovely housekeeper named Stella made our stay enjoyable. Keep up the good work - we ill be back.
from Belfast
Submitted on 28-07-2016
Loved this hotel. Perfect location at top of magnificent mile. Cheesecake Factory, malls, Hersey, John Hancock centre all around the corner, and so much more. Service and room were faultless. Room modern, separate living area, lovely bedroom, double shower. We didn't use the pool, but it looked nice with views of Lake Michigan. Breakfast nice, although as expected on the more expensive side. Would not hesitate to stay here again!
Submitted on 28-07-2016
This hotel is in great shape, very clean and the rooms are all well appointed. Front desk was very helpful in getting my family (including a toddler in desperate need of a nap) checked in early with a crib ready for him. The location is great, close to attractions and a short walk to the beach. This high level lake view rooms are a great way to experience city life The one downside was the breakfast. Most Hilton I have stayed in have a restaurant associated with the hotel that as a Hilton hon... Read more
from Springdale, AR, United States
Submitted on 29-07-2016
Attended a business meeting here with 25 attendees. Accommodations were great and the in-house catering staff was first rate and highly attentive. The pool/fitness area had a beautiful view with the latest workout equipment. Would definitely visit again! The only negatives were the internet access (a little spotty) and the in house restaurant (independently owned & operated) was a tad overpriced for the limited menu items.
from Wilder, United States
Submitted on 29-07-2016
Over all our stay was good. The staff were pleasant and very helpful when we registered and the room was nice. We did have two problems: 1. There was no hot water one night and the next day. When I called the desk, they said it was being worked on and would call wen it was fixed. We never got a call. It was still cold the next morning. two cold showers! 2. For some reason the cupboard that held the refrigerator, got very hot one night and did not keep our perishables cold. Unfortunately, I did n... Read more
from Southern California
Submitted on 29-07-2016
This hotel is located just around the corner from Michigan Avenue, where you can find lots of shopping, restaurants, tourist activities and even subway stops. The rooms are spacious... try the Alcove Suite, it is very roomy and open spaced.
from Windermere, Florida, United States
Submitted on 02-08-2016
Hotel is in a great location. Easy access to shopping, lakefront, Navy Pier, Wrigley Field, restaurants, etc! Will definitely come back again. Would recommend to friends and family. Great spot for business or pleasure.
from Ormond Beach, Florida
Submitted on 03-08-2016
Located conveniently to the Magnificent mile shops, restaurants, and attractions, this newly remodeled hotel has all suites. We opted for the lake view, but understand that the hotel is NOT on the lake. We were on the 23rd floor and peered between and over two high rise apartment/condo buildings to the lake which was maybe a block or two away. The rooms are wonderfully roomy. Our lake view king suite had two separate rooms. The living area had a sofa, large chair, ample lighting, large desk/wor... Read more
from USA
Submitted on 03-08-2016
So often you hear about a good concept not well executed. For this property, I think the concept has gotten fuzzy but the staff knocks themselves out to try and deliver. I've now stayed here a total of three times; the first visit was a great experience, the next two times, not quite as much. Great rooms, especially after the recent renovation, and great location. Walk outside to either the left or the right and you are a short block from Michigan Ave. Would not hesitate to recommend. Stil... Read more
from Beirut, Lebanon
Submitted on 04-08-2016
It's located on the magnificent mile...a minute from John hancook tower...a block from michigan avenue and few blocks from Lake michigan...perfect location...the rooms are big enough, clean...the service is excellent...the welcome is great...the staff is nice and professional...amenities are good...I like this hotel and I'll be coming back for sure...highly recommended
from Tulsa, Oklahoma
Submitted on 04-08-2016
The remodel is well done. Location is perfect for just about any activity you'd find yourself wanting to do in Chicago. A short walk to Oak Street Beach, a block from Michigan Ave, and directly across the street from the Hancock Tower. Rooms are well equipped with adequate outlets, room to move around, and has a bedroom that is separated from the living room (has a solid French-type of door separating the two), and bathroom access from both the bedroom and the living room. A small raised sink in... Read more
from Dallas
Submitted on 06-08-2016
Checked in effortlessly, despite throngs of LOUD tourist families. Received upgrade, but not sure it was worth it because I didn't get a lake view--only North. Incompetent coffee/gift shop staff needed explanation TWICE about what I wanted in a standard Starbucks order--have to ask WHO trained these incompetents? Maid service was excellent, and room was always cleaned first thing so I could come and go as I liked. This hotel is an exercise in identity disorder. It wants to be a full luxury... Read more
from Baltimore, Maryland
Submitted on 08-08-2016
Was here for a business trip. No complaints. Highly recommend. Close to the lake, shops, and the business where our meetings were held. Staff was very friendly. Room service was prompt. Great view in my room
from Markham, Canada
Submitted on 09-08-2016
We spent 3 days and $1,000 to line up 20 deep at desk to check and re-check in after arriving from long car trip at 2:40. Only 2 pleasant but over- worked staff. Hot temperatures. No water offered. Huge bar. No server. Even small countries offer the hospitality of cold drink and bar service - surprised world class city hotel can't do this. Forget asking for key for washroom after long car trip line up too long. Pool area is dirty and sparse. Pool bathroom looked like truck stop. Needed attention... Read more
Submitted on 09-08-2016
Very clean, newly remodeled, spacious rooms, excellent location. My family has stayed at this hotel several times when visiting Chicago. We are picky on cleanliness and like the extra room. Both exceeded our expectations!
from Wolfville, Canada
Submitted on 09-08-2016
Excellent hotel in all ways. Professional staff. Huge rooms. Best hotel bed I have ever had. Beautiful building. They can't do enough to help out. Awesome view from 32nd floor pool and fitness room. I'd go back!
from Michigan
Submitted on 11-08-2016
Great location, easy walking to Magnificent Mile and shopping. There were several things that were annoying, but wouldnâ??t stop me from staying at this hotel again. There was hair in the shower drain (disgusting) and the wifi didnâ??t work our entire stay, even after contacting the front desk for help. The pool was cold, although, it did have a great view. There was also a giant ball of hair in the pool (again, disgusting). On one day of our multi-day stay, housekeeping only left us one ba... Read more
from Wishing is was back in Chicago, Michigan
Submitted on 12-08-2016
Perfect location. Close to everything! We took the 2 block walk to the beach almost every day. The rooms are spacious and bigger than anything else I've seen in Chicago (for the same price point). The kitchenette is fantastic for leftovers! We've been staying here since 1999 and although the "old" rooms were absolutely fine, the refreshed decor and styling was very nice. You need to give this hotel a try!
from LaGrange, Georgia
Submitted on 12-08-2016
My husband and I missed our flight and had to stay another night in the city. We booked a hotel on Priceline and it ended up being this hotel. I must say that everything was excellent. We had to have something faxed and the staff was great and helpful. Best nights sleep while in Chicago.
from Detroit, Michigan, United States
Submitted on 12-08-2016
I was pleasantly surprised at the quality of service at this hotel. I always stay at The Drake, but it was sold out, so I stayed here with my daughter and dog. Every Hilton professional we encountered went out of their way to make us feel welcome, comfortable, and accommodated. The room was spacious and clean. I wouldn't hesitate to return and recommend this hotel.
from Newport, Pennsylvania
Submitted on 13-08-2016
We (me, my husband and our 7 year old daughter) just visited Chicago this week, staying Sunday, August 7 through Wednesday, August 10. We stayed at the Hilton primarily due to location and the rates were pretty reasonable compared to other hotels in the area. The only negative aspect of this hotel (and others in the city) is the parking. We decided to drive from the Harrisburg, PA area to Chicago so we could visit some other places on the way out and back. Be warned that self parking is $46 pe... Read more
from Galloway, Ohio
Submitted on 14-08-2016
Spotless and updated guest room, best shower ever, super friendly and accommodating staff and the perfect location to enjoy Chicago shopping, dinning and attractions! Looking forward to staying there again!
from Cincinnati, Ohio
Submitted on 15-08-2016
I like the new rooms here because they are beautiful and there is a photo of the John Hancock Building. I also like the new key slide, and the beds are comfortable. The hotel is close to the Magnificent Mile and within walking distance to the beach.
from South Carolina
Submitted on 16-08-2016
Updated, spacious rooms with all your favorite Hilton amenities. Convenient access to lakefront trail, beaches, and downtown sites. Ample breakfast bar in executive lounge. Great staff as always. Gym facility could use improvement.
Submitted on 17-08-2016
The only minor problem with our key not working on the Honors breakfast door was quickly corrected. Great location, helpful staff, and oversized suites with separate living area. No bathtub was issue for spouse.
from Indianapolis, Indiana
Submitted on 06-09-2016
Cannot say enough great hints about this hotel and the people who run it. Everyone from the faithful faces at the front desk to the room service associates are great! The remodeled rooms are very nice and the higher up the views are just spectacular. Thank you to Kayla in room service, one night it was raining and we didn't feel like going out, we must have called at least 4 times and each time she was efficient and kind and fast bringing up our food- we were starving. Darnita was great during o... Read more
from DeWitt, Iowa
Submitted on 06-09-2016
We stayed overnight downtown Chicago to get up early to attend the AVP championships on Oak St beach. The hotel was close to the beach and there were many options for dining within walking distance. Parking can be an issue when downtown but we had no issues as the Hancock building had parking and the motel had valet parking for a little more $. Just allow yourself plenty of time to get there as traffic can be busy.
from Miami Beach, Florida
Submitted on 07-09-2016
Well this hotel has been one of my favorites for years. Was so happy they finally completed a major renovation bringing this place to one of the top now modern hotels in Chicago. All suites all the time. I usually stay in a nice 1 bedroom suite, but my last trip as a Diamond Member for years, I was upgraded to the newly renovated Presidential suite on the top floor with views that were endless. Huge living room, dining room, butlers pantry, bedroom, bathrooms and foyer. But got to tell you, ... Read more
from Alexandria, Virginia
Submitted on 07-09-2016
This hotel is located across the street from the John Hancock Tower, with easy access to everything going on in the Miracle Mile. The rooms are clean and appear to have been recently renovated. The desk staff were friendly and helpful. I would go here again.
from Trenton, Ohio
Submitted on 07-09-2016
Our first time in Chicgo, nice city. We had a wonderful time, we will be back soon. We love our room at Hilton, WE SLEPT LIKE A BABY. MIss Sunny was very kind and polite, my husband and I fell in love with her personality, sweet lady.
from WI
Submitted on 09-09-2016
Hotel is in the heart of downtown Chicago. It has had some renovations which are wonderful. The rooms are clean and updated. The staff was first class and the ambiance in the lobby area was impressive. Even though hotel had updated down some of the old school charm still remained which made it even better. The only issue I saw (not had) was that the front of the hotel was on a very narrow street, however just like most hotels downtown, valet your car. I had am amazing view of Lake Michiga... Read more
from West Palm Beach, Florida
Submitted on 12-09-2016
Overall clean, professional attitude, very good service. Excellent location, good restaurants, near to our points of interest like the historic museum, Moody Bible Institute and church. Shopping centers.
from Lexington, Kentucky
Submitted on 13-09-2016
We spent four nights at this location in a king suite while visiting our first grandchild at The Prentice Women's Hospital. It was certainly a perfect fit for us. We unfortunately did not get to take advantage of our previously booked executive level king suite, since the baby arrived two weeks early. In fact, we apparently rebooked the last remaining king suite for these four nights. The room was spacious and very clean and the suite layout was especially useful for four nights. We took ... Read more
from Urbana, Illinois
Submitted on 12-09-2016
Overnight stay for a business trip - could not have been in a better location. Central to many activities and restaurants. Situated between Lake Michigan and Michigan Avenue. Attentive customer service from all staff - bellman, valet, receptionist, and more. Rooms have been recently remodeled and were sleek and comfortable.
from Tel-Aviv, Israel
Submitted on 13-09-2016
The best place for a longer stay. One can feel at home in the comfortable suites. Each suite has a spacious bedroom, a pleasant living room. A corner kitchen and a nice bathroom. There is also a desk and two TV sets. I enjoyed the docking for an iPod . The hotel was renovated. Not a luxury hotel in the sense of an elegant lobby and fancy restaurants.
from Kalamazoo
Submitted on 14-09-2016
We stayed at this hotel for a weekend of fun and shopping. It has an excellent location on the north end of Michigan Avenue shopping and close to the bars on Rush St. They offer full services with a restaurant on the ground floor. There is valet parking, self parking, or for $32/day you can park just south 2 blocks down in a garage. We liked the rooms, they have a separate sitting area and ok sized bathrooms. Note that if you can choose your room (Honors members) you can get a lake view if you g... Read more
from philly
Submitted on 14-09-2016
My second trip to Chicago and i wanted to stay near the Magnificient Mile. I found this hotel on and the price was right so i booked. I was pleasantly surprised at how nice the room was and i loved the location. The only draw back for me, breakfast was not included.
from Cedar Hill, Texas
Submitted on 14-09-2016
Had a decent stay here: Nice, clean hotel, spacious room on Exec Level, which included access to the Lounge. This was very helpful for breakfast and occasional drinks and snacks. The staff was very friendly. I was upgraded to a bigger room after waiting past 3pm.The hotel is a little far from the nearest red-line train station (1/2 mile) so with luggage it was a little inconvenient. The hotel itself was pretty expensive probably because of the section of town it is in. Awesome view of the lake. ... Read more
from Gold Coast, Queensland, Australia
Submitted on 18-09-2016
Got into Chicago late to find out that our room was "flooded" and they could only accommodate us at the Airport Hilton. Turned out ok as we were tired but Airport room was small / different to what we had booked at the Suites only hotel in the city. They were very good though I have to say, very apologetic and gave us free access to lounge for the stay, Wifi free, upper level suite, etc.... Actual room at Mag Mile was perfect for us and view of Lake Michigan was lovely. Can understand the fl... Read more
from Bedford, United Kingdom
Submitted on 18-09-2016
We were here for the World Triathlon Championship and the location was perfect! Very close and easy to walk to all main location, many places to shop and eat near by. The service was ace in this hotel and we use the pool which is empty most of the time. Wi-if is in reception only which is fine as there are plenty of sofa to set. Enjoy our stay very much, great service and strongly recommend
from Downers Grove, Illinois
Submitted on 18-09-2016
The Hilton in Chicago has gotten kind of shabby. The location was good for our plans of certain restaurants and tours. Front desk staff never cracked a smile. And they have nothing to be snobby about.
from Paris, France
Submitted on 18-09-2016
Clean, great location and warm and friendly service await guests at the Hilton, Magnificent Mile. All amenities are of excellent quality and rooms just remodeled. I'll be back there again on my next trip....and beyond!
from Denver, Colorado
Submitted on 19-09-2016
This hotel was remodeled, and reopened in May 2016 so some of the reviews beforehand you would want to "take with a grain of salt". We just traveled to Chicago for the 1st time and the value here cannot be beat! The hotel itself is about 1 block away from the Shopping - Bloomingdales, H&M, Chanel, etc. and on the same block as the Four Seasons & the Westin. I liked that it was 1 block away so it was quiet in the evenings. The room themselves are quite large and nicely equipped with a microwave, ... Read more
from Seattle, United States
Submitted on 19-09-2016
Everything was excellent. the stay was overtly helpful and accommodating in all circumstances. The Parking is non existent unless you want to pay $66 p/night for valet. Other than the parking, I would highly recommend this particular hotel.
from Bloomington, Illinois
Submitted on 21-09-2016
We stayed at Hilton Suites on Labor Day weekend. It was the perfect place for our family to stay while exploring downtown Chicago. The kids enjoyed the indoor rooftop pool with spectacular views. The rooms were newly redone and very clean and modern. There is a door that can be closed between the bedroom and living area which allowed for our young children to go bed, while we stayed up to watch t.v. and work on our computers. Overall, it was a great stay and we will return to this hotel for... Read more
from Bodensee
Submitted on 22-09-2016
Stayed at the Doubletree during a big trade show why the prices are for sure higher than normal. But for almost US$ 400 including tax I would have expected a better experience. Good: Location - within walking distance to Michigan Avenue Staff - everybody was friendly and very attentive Bad: Room: old fashioned, needs a renovation Bathroom: Ok, but worn. Mold between some tiles. Showerhead needs a replacement - water felt like needles were shot to my body. Working table: had only a chair which ... Read more
from Los Angeles, United States
Submitted on 23-09-2016
Liang in housekeeping is WONDERFUL, friendly, attentive and made our stay very comfortable. She always greeted us with a smile and a hello, and provided extra toiletries that we needed without us having to ask her. She is an asset to the team. Dennis and Bryan at the Front Desk both went above and beyond to be accommodating and were very warm and hospitable. Our room was beautiful and so very comfortable! We felt very rested after long days outside in unseasonably warm Chicago weather. Wou... Read more
from San Diego, California
Submitted on 25-09-2016
Perfect week. Weather, food, music, location, and accomodations. My wife and I helped our son move to the UChicago. We spent the days working from the hotel, and roamed the city at night. Executive Lounge food and service was fantastic and comfortable for getting work done. Wifi in the guest room was spotty. I did a couple of 4 to 5 mile runs and walks along Lake Michigan --very convenient and picturesque. Used the gym which was adequate, nice view. Shout out to the hotel maid service -- always ... Read more
Submitted on 26-09-2016
Lounge a bit poor at night (have pay for wine or other alcohols), small choice of items, beverages ok and choice of yoghourts all day small rooms staff caring and nice freezinf cold all over the place no restaurant on the place to honor diamond members' free breakfast, so only option is the lounge well situated
from New York
Submitted on 27-09-2016
First of all it's a Hilton which makes it a good hotel for conferences and business. The rooms are all suites which does gives you a greater feeling of spaciousness. This also makes it good for families. The room was clean and housekeeping kept it that way.The restaurant associated with the hotel served acceptable food and had a good bar if small. The gym had several treadmills, a lap pool and some free weights.Not vey good for a real workout. I rated it very good because of the space and in co... Read more
Submitted on 27-09-2016
Rooms are nice. I was able to use the executive lounge for breakfast which saved time and effort but not worth the money to upgrade to. Bed was awesome, showers great. Located close to so much you can walk every where. Uber it if you can, cheaper because the zoo, Navy Pier etc are short rides. Walk to the red line to go to Wrigley.
from Louisville, Kentucky
Submitted on 27-09-2016
Great stay. Quiet and comfortable. Very relaxing. Room service is very quick and food is very good. Great shower. Staff are warm and welcoming. Internet service excellent. Elevators are fast but you have to use a card to punch a floor which is a safety precaution but a tad annoying until you get used to it. Great location just off Michigan Ave.
from Chicago, Illinois
Submitted on 30-09-2016
This hotel is in a great location -- one block from Michigan Avenue and its restaurants and shops, the Hancock building (in my opinion the best observatory in Chicago), Water Tower Place(very good vertical mall). The rooms are also excellent, recently refurbished (digital key worked great), with nice lake views, more space than usual in a downtown hotel and separate living and bedroom. However, the internet access in the room was just awful. Dial-up would have been faster. It took literally almo... Read more
from Lexington, Kentucky
Submitted on 08-10-2016
We enjoyed our stay at this property. I am a Hhonors Gold member and frequently stay with Hilton. The location is the best part of this hotel - one block off of the Magnificent Mile. You can easily walk to Michigan Avenue. The newly renovated rooms are nice but small, especially for Hilton suites. The living area furniture is uncomfortable. We stayed in a King Executive Suite and the views were nice. Breakfast in the Executive Lounge was disappointing. I wouldn't even call it continental-wor... Read more
from Province of Naples, Italy
Submitted on 08-10-2016
Three couples from Michigan traveled to Chicago for the "Cheers" play @ water tower place. Location was close to Magnificent Mile,theatre, shopping & excellent dining options. We also did architectural tour w/wendella. The beautiful weather was added bonus.
from DeWitt, Michigan
Submitted on 10-10-2016
The location is excellent. The rooms were recently remodeled and are very nice. The staff is friendly and helpful. The only real criticism I have is that the wifi/internet is not the best. Other than that I highly recommend this hotel.
from Kalamazoo, United States
Submitted on 10-10-2016
Very clean, very nice, very fast, a little pricey on parking.... Nice bar, great food. There is a neat wine store across the street, Chicago prices but what a selection! Altogether, with a Cubs win, what a great stay. Check in fast, but check out was super fast, no waiting at all! Nice people inside and out. Great bartenders in the evening too.
Submitted on 11-10-2016
We booked a suite with a lake view, we were on the 29th floor and the view was fantastic. The hotel is in a great location, quick walk to shopping area and restaurants, short cab ride to aquarium and other top attractions. Room was perfect, extremely comfortable bed and separate area with sofa bed for our daughter. We received excellent friendly service throughout our stay. It wasn't until we got back to Colorado that our daughter realised she'd left her iPad in the hotel. Housekeeping managed ... Read more
from Houston, Texas
Submitted on 12-10-2016
Enjoyed the hotel. The staff were great!!! Would like to see queen size beds in suite instead of double beds. Do not go to the restaurant during transition from breakfast to lunch. Plan accordingly if you want fresh food and quick service.
Submitted on 12-10-2016
This was not my first trip to this hotel. I totally enjoyed staying at the Hilton Chicago. I recommend this hotel any day! It is always a great and enjoyable stay. The check in staff was friendly and efficient.
Submitted on 12-10-2016
Spent the Columbus weekend with the family to visit Chicago for the first time. Got a great rate. First off, the location is great. Near the north end of Michigan ave. Walking distance to a lot of stores and really close to public transportation. This hotel is newly renovated and really big rooms for a hotel within the city. We got an alcove room and had lots of space for two teen age boys. Loved the indoor pool on the roof. Amazing views of Lake Michigan. Got upgraded to the executive... Read more
Submitted on 15-10-2016
Our room was dusty. So probably won't be in room 2809 again. We loved the food area on the 2nd floor. But it was pretty nice. I don't recommend to anyone. No matter WHAT the other reviews say. We had a broken doorknob in our room. Will not return. We traveled spring 2015.
from Centerville, Ohio
Submitted on 15-10-2016
This is a beautiful hotel in a great location to many downtown destinations. Walking distance to many sites. Located right next to the John Hancock building with a Chicago Trolley stop within one block. We had a 2 room suite that was perfect!!
from Kaneohe, Hawaii, United States
Submitted on 17-10-2016
Stayed here with our volleyball team before traveling to Indy for Girls Junior Nationals. Hotel was great, clean and comfortable. Great location close to Magnificent Mile shopping and The Sears tower, restaurants, and lots of shopping. One Issue I had .... :-( I rented a car, to go see friends one day, and parked it at the Hotel. I never checked to see how much parking cost. I was TOTALLY blown away when the Valet told me the Daily Parking Rate was $66.00 a DAY .... OMG that was more than ... Read more
from Manassas, Virginia
Submitted on 17-10-2016
The hotel was recently remodeled, and I think they went with the lowest bidder. Everything looks very nice, but then you notice that things are quite right. The faucet handles in the bathroom were loose, as was the control in the shower. The mattress should have been replaced when they remodeled. It was very saggy on both sides - the middle was still firm-ish, though. For a visit to Chicago the location is fantastic - Hancock Tower and Water Tower Place are steps away. The hotel is not on a... Read more
from Brookline, Massachusetts
Submitted on 17-10-2016
Nicely refreshed property and rooms. Good size and functional layout. Get a room at the northeast corner on a high floor for great views of the lake. Pack the bathing suit. The pool is on the top floor which provides nice views. "Executive floor" access to breakfast was on the second floor. Food served was mediocre at best. Not breakfast meat, coffee was poor (but lobby shop served Starbucks). Near shops and restaurants of magnificent mile. Walked to dinner every night. Favorite spot was ... Read more
from Gurnee, Illinois
Submitted on 18-10-2016
I stayed for 3 night over a weekend. The location is great just a couple blocks from North Michigan Ave and Water Tower Place. The room was comfortable and had the separate bedroom and sitting area. I was on a higher floor which was nice so there was a bit of a lake view. The is valet parking offered but you are in Chicago so it is $60+ a night. With a certain level of Hilton Honors you get free breakfast coupons which is on the 2nd floor. It can get crowded. They don't do a very good job... Read more
from Wilmette, United States
Submitted on 19-10-2016
Loved the location, rooms were newly updated and very nice. Staff was great, especially in executive lounge/hospitality for HH members. Gat a double bed room, view was terrible. Was told that the only good views (available?) were King rooms. That was the only disappointing thing. Room was overpriced because of a medical convention in town. Booked nine months ago, still paid almost $300 for a room that is normally $150
from Adelaide, Australia
Submitted on 22-10-2016
The hotels location was the best thing about it. The suite was spacious but so boring. More of a business hotel. Not for couples. American hotels are very very expensive. I would argue one ever receives value for money in the USA
from Medina, OH
Submitted on 23-10-2016
Stayed for the weekend with my sister-in law and when we tried to get on an elevator none of the 4 were working. We had to take the service elevator down to make sure we could catch our flight. How does a hotel of this caliber not have any working elevators. Room was clean, breakfast was good but this was a real inconvenience.
from Highland, IN
Submitted on 26-10-2016
I have stayed at this property on more than one occasion, as my family's preferred location when attending a Cubs night game. The property itself is nice, with all the rooms being suites. However, it's when things go wrong that you really learn about a property. We were in for Game 5 of the NLCS and headed down to the Executive Lounge on the 2nd floor for breakfast. It took a while to catch an elevator down, but it didn't occur to me anything was wrong. When trying to return to our room to pick... Read more
from Ardmore, Pennsylvania
Submitted on 26-10-2016
Stayed with friends & were able to walk everywhere. Close to John Hancock building & beautiful Lake Michigan. Rooms were clean and spacious. Walked to shopping on Michigan Avenue. I Would stay here again when in Chicago!
from Austin, Texas
Submitted on 29-10-2016
Spacious, clean room with beautiful lake view from upper floor. Great location on Magnificent Mile, great price for the location and suite size. Staff gave excellent service, good restaurant downstairs, close to popular iconic restaurants.
from Stockholm, Sweden
Submitted on 30-10-2016
Stay a couple of nights at Hilton Chicago/Magnificent Mile Suites and with an upgrade to a HHonor suite we were had hoped for an executive stay. The beds were good (very important) but that was it. The breakfast in the "Executive Lounge" was a joke and no better than a budget roadside motel, and the "Happy Hour" in late afternoon no better. The furnishings in the "Executive Lounge" were not the least bit comfortable. That said the location was good as it allowed us to quickly find alternate plac... Read more
from Grand Rapids, Michigan
Submitted on 30-10-2016
I love visiting Chicago and trying new hotels. I have finally found the perfect place to stay. Great location on upper Mag Mile, just off Michigan. Newly remodeled, with all the trimmings. Quiet, quiet, quiet, I didn't wake up to the familar firetrucks and trash trucks of Chicago night time. The STAFF is why you should stay here. Emmaual and Winston thank you for your kindness and quick thinking. I will followup with the hotel singing your praisies. With my AAA discount this luxury room was a g... Read more
from Michigan
Submitted on 01-11-2016
This is an excellent hotel in Chicago where we stayed on a weekend. While it doesn't have much character, it is well appointed, clean and well run. The room is large, with a bedroom and a separate room with a couch, desk and sink outside the bedroom door, with entry to the bathroom from either room. We received a great rate through Hilton Honors and were pleasantly surprised to receive tickets for complimentary breakfasts in the second floor lounge, with an option to get a pastry and coffee at ... Read more
from Taipei, Taiwan
Submitted on 02-11-2016
At first glance checking in was very quick and efficient. The diamond status was recognized but not provided with HHonors floor or welcome gift, after inquiring for a higher floor we were provided with a HHonors room at the 28th floor with superb view. The room was spacious and ample working space. The showers were great and amenities provided for. The only complaint we had was that the internet was very unstable in the bedroom, we had to head over to the desk or living room to be able to do ... Read more
from Stockholm, Sweden
Submitted on 02-11-2016
Given shabby room as Hilton honors diamond (highest level). No upgrade as rooms clearly were available though. No welcome gift in room. Complained immediately to front ddsk and was given room on floor 28 which anyway is the Hhonors floor and where they should locate they status customers. Wifi was non existent duri whole stay and front desk had no clue how to help out. Remind me again why do I pay 200$ a night and choose to stay in the same hotel chain? Two reasons, level of service and per... Read more
from Fort Myers, Florida
Submitted on 02-11-2016
Recently stayed there for an overnight trip and was not disappointed. The staff was friendly and helpful. This hotel offers valet parking for 66.00 per night or self parking for 44.00. The room was very nice as well as clean. For a hotel in the middle of the city I found it to be quiet. The parking valet takes some time and if you need your vehicle give them a 15-20 minute heads up call or text and when you come down your vehicle will be waiting for you. Another good Hilton stay.
from Baton Rouge
Submitted on 02-11-2016
Loved the layout and the location. Loved all of the outlets, easy to charge up phones and laptops. Beds were confortable and the kitchenette was perfect. Close to Bloomingdale's and right on the side of the John Hancock building. Wonderful Stay. Liz
Submitted on 04-11-2016
It's our 10 year anniversary. I was up all night stressing through the different travel sites trying to find a nice hotel at the right price to enjoy the weekend. I'm a HH member and big fan. I ultimately chose this hotel. We are on a budget and I booked the low cost room. It looks really nice. This morning I called the front desk and spoke with Jasmine about the possibility of upgrading to the next level. I told her it was our 10 year. Without hesitation she said she would look into moving me u... Read more
from Columbia, South Carolina
Submitted on 05-11-2016
Great walking distance for the Magnificent Mile but though it says suites, the entire sweet is the size of a nice room in most hotels. Very tight quarters. Staff was friendly. Nice executive lounge just make sure you don't get there close to closing because their is no consideration given.
from San Francisco, United States
Submitted on 06-11-2016
Hilton Suites exceeds demands for a good price. Very conveniently located and the service is good. I recommend this hotel for both its location, service, and the fact that you have suites to bask in. Don't pass this up while visiting Chicago.
from Vernon Hills, Illinois
Submitted on 09-11-2016
The suite had a small bedroom, and also a living area with a couch and chair, coffee table, tv and desk. Also a kitchenette with a microwave and fridge. You could access the bathroom through either room. 2 small exercise rooms. You need headsets for the treadmills. The equipment does not face the TV. Very nice pool on the top floor with a great view of the Lake. Very secure building as you need a key card to get up in the elevator. Breakfast could have been better. Scrambled eggs, yogur... Read more
Submitted on 09-11-2016
Stayed there for 3 nights, room comfortable staff friendly and happy to help with any enquireries, restaurant has delicious Local food, bit pricy thought. Next door to the John Hancock tower, go to the Signature Lounge 96th floor for a spectacular sunset, no charge food ok.
from Cherry Hill, New Jersey
Submitted on 10-11-2016
Being with friends shopping on Miracle Mile. Enjoying some of Chicago's Happy Hours and great dining. Going to the art museum. Taking in the play Hamilton was the real high. Chicago is my kind of town. Always a lot to see and do.
from Chicago, Illinois
Submitted on 10-11-2016
This hotel is awesome! Off the high traffic route of Michigan Ave, but just close enough to shopping, dining, and fun in the Windy City. The rooms are huge, and the accommodations are excellent. The first desk was too kind and the doorman for parking, just so wonderful.Wow, the food in the LOCAL, on site restaurant was like home cooked food, so delicious. I will be back to the Hilton Suites soon.
from Carmel, United States
Submitted on 10-11-2016
Can't say enough about this wonderful Hotel, amazing staff that ensures you are having a great stay and any need is covered before you even asked for. Great attention to detail in every aspect, the wonderful staff, location and consistency of service is fantastic. Thank you once again and you can be certain we will promote your beautiful hotel with everyone we know.
Submitted on 11-11-2016
Stayed at Hilton Chicago for a wedding, and thought it was a great little oasis in the heart of a big city. We were there during the World Series, so Chicago was INSANE, but just a few blocks away, was our respite at the Hilton. Room was relatively spacious, and offered enough separation, as we were I was traveling with my boyfriend & his 13 year old daughter. 2 different entrances to the bathroom was nice, as was having another mirror/counter right outside of the bathroom on the bedroom side,... Read more
from Wellington, New Zealand
Submitted on 11-11-2016
A group of friends stayed here last weekend as we were in town for the rugby. I joined them on Thursday night. A good location, big rooms, good facilities. Close to michigan ave and all the action. Good staff, will recommend
Submitted on 18-11-2016
Hilton Hotels generally lives up to its solid reputation for relaxing, hassle free stays, and this hotel is no different. Quality hotel, superb service, and an excellent value all around Located ideally in the heart of the Chicago's "Magnificent Mile" district, the hotel is ideally located for both business travelers as well as tourists that want to be in the mix surrounding by a breadth of different types/scales of restaurants, shopping and other attractions. I stay here regularly on business... Read more
Submitted on 18-11-2016
It's my second visit to the United States. Hilton Chicago was amazing. The room was clean with a decent view of downtown Chicago. However, when booking the hotel, we made sure that the booking was for "bed and breakfast". So breakfast is supposed to be free. But the receptionist said that it wasn't in the computer system. We had to talk to our agent and then confirmed that it was indeed bed and breakfast. We had to eat paid breakfast for 3 days. Secondly, we asked for a wake up call but they... Read more
from Gainesville, FL
Submitted on 19-11-2016
Our bedroom was nice, with a walled off little living room. We took the breakfast/room upgrade for $34 extra, and for 4 of us, it was worthwhile staying in the hotel. But we were disappointed there was no bacon or sausage; basically eggs, fruit, cereal, breads and juice. Ground floor lobby is small, not too grandiose. The indoor pool and workout center are on the 30th floor; very cool view of the city. Elevators ran well, but on last day of 3-day stay, all six went out and we had to take service... Read more
from Huntsville, Texas
Submitted on 22-11-2016
This hotel is cheaper than the Hilton Hotel that is directly on the Magnificent Mile but I like it better for a several day stay. It is only a few blocks from Water Tower Place and other great shopping and eating places. Each room is a suite with a separate living room, microwave, and mini-fridge. My husband and I love to eat at our favorite places and appreciate being able to bring home left-overs to heat up for breakfast. The hotel was a Double Tree but Hilton did a major renovation severa... Read more
Submitted on 28-11-2016
The staff at the front desk and valet were very welcoming and accommodating. The beds were very comfortable. The location was great for everything I wanted to do downtown. I would probably stay again!
from Clive, Iowa
Submitted on 28-11-2016
Great location Great amenities Even pet friendly An excellent all suites Hilton property that served our needs well during our stay to visit family over the holiday. Walk to shopping and parks. Parked the car for two days. Convenient Starbucks in lobby for quick snacks. Very comfortable matress. Nice to have the living room while better half slept late. Will definitely return.
from Canton, Michigan
Submitted on 28-11-2016
Really a great hotel. Loved every minute of our stay. Had a wonderful Thanksgiving weekend. Room was great. Staff was friendly and happy to assist us in anyway. Great second floor executive lounge. The restaurant The Local was wonderful.
from Cleveland, Ohio
Submitted on 28-11-2016
Stayed in August for a work trip. Location is great - literally right on the Miracle Mile and price was unbeatable versus the competition. Rooms were recently renovated which was is a major bonus as well. Had breakfast at the hotel restaurant which was fine & up to par. Would chose this hotel again for personal travel and I'm a long-time Marriott customer.
from Bettendorf, Iowa
Submitted on 29-11-2016
This Hilton hotel was perfect for our family's stay in downtown Chicago over the Thanksgiving weekend. A clean, modern, two room suite; competent hotel services; a great restaurant on site. We visit Chicago often, and we will return to the Hilton. A great value pick!
from Columbus, Indiana
Submitted on 29-11-2016
The Hilton Suites is in an excellent location. We really liked the main entrance which is on a light traffic side street. Staff was great during the entire stay. After checkout, we noticed that the charges on our receipt did not match our confirmation charges. We stayed for three nights, one weekend and two weekday. Our confirmation had a discounted rate for the two weekday nights. However, we were billed all three nights at the higher weekend rate. At this point, our experience took a t... Read more
from Denver, Colorado
Submitted on 02-12-2016
We spent 5 nights at this great suite hotel. The location is fabulous, near the vibrant Michigan Avenue area. Our lake view suite met our needs perfectly. The Local restaurant/lounge on the first floor served very good food and also a friendly bar atmosphere.