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Hilton Garden Inn Chicago Downtown Magnificent Mile

Chicago All Airports, IL, US (CHI)

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Based on 1739 reviews
Nestled in the heart of the Magnificent Mile near renowned River North dining & entertainment, this stylish Chicago, IL hotel is convenient to Nav
Room & Rates
2 DOUBLE ACC ROOM W/BATHTUB - Hilton Garden Inn Chicago Downtown Magnificent Mile - 1

2 DOUBLE ACC ROOM W/BATHTUB

  • 2 Double Beds
  • Free Wi-Fi
  • LCD Flat Panel TV 
  • Mini-Fridge
  • Microwave
  • Coffee Maker
  • MP3 Clock Radio
  • Work Desk w/Lamp
  • Hair Dryer
  • Iron/Ironing Board
  • 2 Phones w/Voicemail
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1 KING BED - Hilton Garden Inn Chicago Downtown Magnificent Mile - 2

1 KING BED

  • 1 King Bed
  • Free Wi-Fi
  • LCD Flat Panel TV 
  • Mini-Fridge
  • Microwave
  • Coffee Maker
  • MP3 Clock Radio
  • Work Desk w/Lamp
  • Hair Dryer
  • Iron/Ironing Board
  • 2 Phones w/Voicemail
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1 KING BED JUNIOR SUITE - Hilton Garden Inn Chicago Downtown Magnificent Mile - 3

1 KING BED JUNIOR SUITE

  • 1 King Bed
  • Living Area
  • Free Wi-Fi
  • LCD Flat Panel TV 
  • Mini-Fridge
  • Microwave
  • Coffee Maker
  • MP3 Clock Radio
  • Work Desk w/Lamp
  • Hair Dryer
  • Iron/Ironing Board
  • 2 Phones w/Voicemail
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1 KING BED CITYVIEW - Hilton Garden Inn Chicago Downtown Magnificent Mile - 4

1 KING BED CITYVIEW

  • 1 King Bed
  • City Views
  • Free Wi-Fi
  • LCD Flat Panel TV 
  • Mini-Fridge
  • Microwave
  • Coffee Maker
  • MP3 Clock Radio
  • Work Desk w/Lamp
  • Hair Dryer
  • Iron/Ironing Board
  • 2 Phones w/Voicemail
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1 KING ACC ROOM W/BATHTUB - Hilton Garden Inn Chicago Downtown Magnificent Mile - 5

1 KING ACC ROOM W/BATHTUB

  • 1 King Bed
  • Free Wi-Fi
  • LCD Flat Panel TV 
  • Mini-Fridge
  • Microwave
  • Coffee Maker
  • MP3 Clock Radio
  • Work Desk w/Lamp
  • Hair Dryer
  • Iron/Ironing Board
  • 2 Phones w/Voicemail
Hide room details
1 KING ACC ROOM ROLL IN SHOWER - Hilton Garden Inn Chicago Downtown Magnificent Mile - 6

1 KING ACC ROOM ROLL IN SHOWER

  • 1 King Bed
  • Roll-In Shower
  • Free Wi-Fi
  • LCD Flat Panel TV 
  • Mini-Fridge
  • Microwave
  • Coffee Maker
  • MP3 Clock Radio
  • Work Desk w/Lamp
  • Hair Dryer
  • Iron/Ironing Board
  • 2 Phones w/Voicemail
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1 QUEEN SUITE PARLOR SOFABED - Hilton Garden Inn Chicago Downtown Magnificent Mile - 7

1 QUEEN SUITE PARLOR SOFABED

  • 1 Queen Bed
  • Sofa Bed
  • Living Area
  • Free Wi-Fi
  • LCD Flat Panel TV 
  • Mini-Fridge
  • Microwave
  • Coffee Maker
  • MP3 Clock Radio
  • Work Desk w/Lamp
  • Hair Dryer
  • Iron/Ironing Board
  • 2 Phones w/Voicemail
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2 QUEEN BEDS - Hilton Garden Inn Chicago Downtown Magnificent Mile - 8

2 QUEEN BEDS

  • 2 Queen Beds
  • Free Wi-Fi
  • LCD Flat Panel TV 
  • Mini-Fridge
  • Microwave
  • Coffee Maker
  • MP3 Clock Radio
  • Work Desk w/Lamp
  • Hair Dryer
  • Iron/Ironing Board
  • 2 Phones w/Voicemail
Hide room details
2 QUEEN BEDS CITYVIEW - Hilton Garden Inn Chicago Downtown Magnificent Mile - 9

2 QUEEN BEDS CITYVIEW

  • 2 Queen Beds
  • City Views
  • Free Wi-Fi
  • LCD Flat Panel TV 
  • Mini-Fridge
  • Microwave
  • Coffee Maker
  • MP3 Clock Radio
  • Work Desk w/Lamp
  • Hair Dryer
  • Iron/Ironing Board
  • 2 Phones w/Voicemail
Hide room details
STUDIO NOSMOKE MURPHY SUITE - Hilton Garden Inn Chicago Downtown Magnificent Mile - 10

STUDIO NOSMOKE MURPHY SUITE

  • Murphy Bed
  • Sofa Bed
  • Living Area
  • Free Wi-Fi
  • LCD Flat Panel TV 
  • Mini-Fridge
  • Microwave
  • Coffee Maker
  • MP3 Clock Radio
  • Work Desk w/Lamp
  • Hair Dryer
  • Iron/Ironing Board
  • 2 Phones w/Voicemail
Hide room details
Hilton Garden Inn Chicago Downtown Magnificent Mile
10 E. Grand Avenue, Chicago, IL US 60611

Everything. Right where you need it! As our Hilton Garden Inn guest, you'll enjoy an upscale, boutique-type Magnificent Mile hotel in downtown Chicago near attractions and businesses:* Located in the heart of downtown Chicago's Magnificent Mile* Two blocks from spectacular North Michigan Avenue shopping* Four blocks to Navy Pier and the Loop business and financial district* Minutes to McCormick Place Expo Hall, Millennium Park, popular museums, and lakefront * Surrounded by world-class dining, art galleries, nightclubs, and entertainment Among upscale hotels in downtown Chicago, IL, the Hilton Garden Inn offers a superior level of convenience and style, featuring sophisticated full-service Chicago hotel amenities at moderate prices. Our hotel in downtown Chicago, Illinois offers unrivaled services combined with exceptional Chicago wedding halls and meeting facilities.Enjoy Chicago, Illinois hotel dining with classic outdoor grilling at Weber Grill - our casual on-site restaurant. Delight in delectable room service as you settle into one of our amply-appointed guestrooms, complete with refrigerator, microwave oven and stunning views of the Chicago skyline. As a convenient option for hotels in Chicago, we offer a variety of on-site features, including:* 357 generously-appointed Chicago hotel rooms* Six hospitality suites, ideal for small functions* Weber Grill, serving breakfast, lunch, dinner and room service* Pavilion Pantry®, open 24-hours, featuring food and beverages* Heated indoor pool, whirlpool, and on-site fitness room* Boutique-style lobby and amenities* Complimentary 24-hour business center* Complimentary high-speed Internet in all guestrooms and public areas* Microwave, refrigerator, coffee maker, and more in each room* Convenient access to all of Chicago's transportation optionsAs the only downtown Chicago hotel in the area to offer full-service suite amenities at a non-suite price, we are the preferred choice for all types of travel.Relax in comfort, just steps from North Michigan Avenue and River North attractions. Make your Chicago vacation even more affordable with one of our downtown Chicago, IL hotel deals. Book your reservations online today for our Best Rates. Guaranteed.*****Everything. Right where you need it.*****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1739 reviews
from Atlanta
Submitted on 22-05-2016
I always enjoy staying at Hilton Garden Inns. This hotel was very clean and the staff was friendly. There is a Weber Grill located in the hotel and found the breakfast great and the dinners were fantastic. Good location if you have business near by.
from Sarasota, Florida
Submitted on 22-05-2016
This is where I like to stay in the River North area of Chicago. If you use the CTA Red Line this hotel is located at the top of the NE stairs of the Grand stop (Grand & State). In bad weather only a few steps outside are needed to reach the covered entrance. A friendly staff awaits you at the reception desk, buffet breakfast, and dinner at the Weber Grill, connected through the lobby. Guest floors and rooms all renovated about 2 years ago, still fresh and rooms are clean. Small coffee bar ... Read more
from Chicago, Illinois, United States
Submitted on 23-05-2016
It was very clean and I was very happy with the stay! The HGI is one of my favorite hiltons to stay at. I think it was a great place to stay and they had a pool to. Very clean and the staff was very friendly. If you need a place
from Topeka, Kansas
Submitted on 25-05-2016
Stayed here for two nights. The location is excellent. You are within walking distance of many Chicago attractions. The hotel was very clean and the staff was very friendly. Took the L back to Midway to get a rental - the L entrance is literally steps away from the hotel door it was perfect! This will be my first choice when I get a chance to return.
from
Submitted on 25-05-2016
Didn't try any restaurant or fitness center. Rooms, bed, desk comfortable. Small fridge in room. Lots of ambient noise all night. Didn't seem like traffic. Maybe fans or ducts outside. I was on 23rd floor.
from Cleveland, OH, United States
Submitted on 02-06-2016
I loved the location, parking access of the hotel. Room was clean and nice. Bed was too soft to sleep. River rides, navy pier, millennium park was at walking distance. Plenty of places to eat near the hotel.
from Urbandale, United States
Submitted on 02-06-2016
Soumia is the best!!! She provided amazing service. She returned all of my items I left to the lost and found. Soumia was always smiling, friendly and our room was VERY clean. What a great stay!! Thanks Soumia!! Great Hotel! Great Service!!
from Cambridge, United Kingdom
Submitted on 04-06-2016
I stayed here while attending a conference in Chicago. The hotel is centrally located and very walkable to all of the main attractions and the river. There is a train station just across the street, making it very convenient to get to from Medway Airport. Staff were courteous. The room was spacious enough. Views were not anything to write home about. The bed was comfortable and the bathroom good without being decadent. Wifi is free. I paid approximately $1000 for 3 nights and this did not inc... Read more
from Monterrey, Mexico
Submitted on 06-06-2016
I travel frequently to Chicago for business and I normally stay at the Marriot with a history of positive experiences, but this time I decided to try the HGI. In general, the location and cleanliness of the place is great, but unfortunately the customer service is not at all at the same level. This was the first time I experienced such poor service at a Hilton, the front desk team simply lacks motivation. They are rude and not willing to help, with the worst experience of this visit being with a... Read more
from Knoxville, United States
Submitted on 06-06-2016
This hotel shows signs of aging. The air conditioner broke at 3:00 AM in the morning. Initially the front desk checked to see if a fan was available. After saying this wasn't acceptable, they put me in another room. That air conditioner performed poorly also. A repair person came out to fix it. It never did fully cool the room. There were not valet staff available when I pulled in just a little after 3:00 pm. You would think they would insure someone would be outside to help guests. Made to orde... Read more
from New York City, New York
Submitted on 18-06-2016
First the positives - the location is good for restaurants and shopping, it looks like there is a subway station right outside and the rooms are a decent size. Now the negatives - very poor sound proofing, the doors are flimsy and you can hear every conversation going on in the hallway outside. The walls are not much better, I could hear every word of the tv program the guest in the room next door was watching. And now for the absolute biggest negative - the air conditioning. It was a wall unit... Read more
from Saint Louis, Missouri
Submitted on 19-06-2016
My wife and I just spent a long weekend in Chicago and stayed at this hotel. It was outstanding. We are already planning a return visit to Chicago and will very likely stay here again. The people were so friendly. The food at the Weber Grill was very goo as well. Rooms were clean and very well kept. It's centrally located so you are never very far from anything. We walked to Navy Pier in just 10 minutes or so. All in all a great stay for us. I highly recommend this hotel no matter what r... Read more
from Chicago, United States
Submitted on 19-06-2016
Treatment as if this were a 5-stay hotel. Very impressed with everything about the stay: clean, quiet room; amazing, friendly staff. Would definitely return to this hotel next time I'm in Chicago. A great deal for the money.
from Grand Rapids, Michigan
Submitted on 20-06-2016
Perfect location, convenient parking, great staff, reasonably priced, and good-sized rooms. I would recommend this hotel to anyone wanting to stay downtown, easy to navigate as well as a great stay. Not to mention The Weber Grill!
from Chicago, Illinois
Submitted on 20-06-2016
Friendly and informative staff. Maribel (I believe that was her name) checked us in flawlessly. Room was very clean and fresh looking. Had a room with the best view. Can't wait to book this hotel again soon!
from Springfield, United States
Submitted on 30-06-2016
Hard to point out all the positives in this hotel. The location was right where I needed it to be and there are LOTS of eating places nearby. The staff were amazing and the room could not be better. If you need a Hilton property downtown, this is your place!
from Dubai, Dubai, United Arab Emirates
Submitted on 30-06-2016
Wonderful location, amazing staff, spacious rooms and superb wifi. Highly recommended for business travellers. You get everything in this hotel as you would expect as a traveller. Will definitely go back again.
from Chicago, Illinois
Submitted on 01-07-2016
Very good location - near shopping and restaurants, clean rooms. Very helpful staff at check in counter. At times difficult to get taxi directly in front of hotel. Would have been nice to have hotel personnel helping to secure taxis in the morning .
from San Antonio, United States
Submitted on 01-07-2016
Good Location at reasonable price. Many of the Chicago attractions are at walking distance. Also, subway station is right there. Building a little old but in a pretty good shape. The service is excellent.
from Dallas, Texas
Submitted on 02-07-2016
Awesome location and convenient to Magnificent Mile and train stations! We did not rent a car and took the train from O'hare. Our exit was at the front of the hotel, literally! Staff was awesome and catered to all of our needs!
from Boston, Massachusetts
Submitted on 03-07-2016
Quick one night business trip into the city. The hotel is in a good location and is very nice. it is very standard HGI hotel with small fridge in the bed room, microwave, coffee maker, etc... Bed was very comfortable For breakfast if you are a diamond member, you have a free meal in the Weber Grill restaurant that is attached to the HGI. They do offer a small buffet and cook to order as well. Overall it was quick and easy breakfast. The only negative item is the parking cost. It was 64 p... Read more
from Helsinki, Finland
Submitted on 04-07-2016
Hotel at excellent location, clean, spacious and modern rooms, good bed. Indoor pool was quite small, intended more for children than actual swimming. There is fire station nearby so I would not recommend this for a light sleeper, but I myself slept like a baby.
from Skiatook, Oklahoma
Submitted on 04-07-2016
The hotel is ideally located. The shops and restaurants are within walking distance. The room was a bit small but well equipped. It was quiet at all times of the day and night. We didn't use any of the onsite amenities-pool/restaurant.
from Charleston, West Virginia
Submitted on 05-07-2016
We stayed here 2 nights and really liked it. Our first impression was excellent due to Violet and James at the front desk. At check in and throughout our stay they were pleasant at all times and had a sense of humor. They were so patient with us and accommodating. Also , Ammar, night shift valet, was so helpful, attentive and went out of his way to assist us with a smile on his face. The rooms are comfortable and clean. The location is great with bars, restaurants and shopping all around. Mich... Read more
from Jackson, Mississippi
Submitted on 05-07-2016
This was an awesome hotel. The staff was great. Only downfall was the valet parking was $64 and I parked my only car. The room was great. The hotel was very clean. The staff was nice and family. I will stay again...
from
Submitted on 09-07-2016
Our visit was only for one night, during the 4th of July weekend. We made our reservations same day which were easy but most importantly the price was extremely reasonable considering it was the holiday and same day reservations!! We had a 12th floor room with a great view of the river. The corner King room may be small for some but it was perfect for our 1-night stay. The room was updated, super clean and the bed was very comfortable. When you are in the lobby the dining area does appear to... Read more
from Atlanta, Georgia
Submitted on 09-07-2016
I was visiting to attend the Taste of Chicago and I got a good deal on the hotel so I booked it. The hotel is in a very good location. It's surrounded by a lot of upscale shopping and a ton of good restaurants. The Weber restaurant is located inside the hotel and it's really good. As for the hotel itself, it's sort of old and dated but it's clean and doable for a short stay. It's nothing fancy. The shower head was broken and the sink was stopped up and I reported it and maintenance came up immed... Read more
from SAN ANTONIO, United States
Submitted on 09-07-2016
The location of this hotel is ideal. The room was clean and the staff was great. This will now be our go to hotel in the Chicago downtown area. Starbucks in the lobby was closed our whole stay, but the coffee in the check in area that was available made up for that.
from Louisville, Kentucky
Submitted on 10-07-2016
This was a very clean hotel and I am very picky about cleanliness. The location is great. We did have a few problems. We stayed two nights and Housekeeping did nothing except take all of our towels and bath mat and not replace them with clean towels. I do not mind using the same towels for two days and I can live without the beds being made but Having no towels for four of us was not satisfactory. We had to request towels after returning mid evening fro a day at a baseball game. We also were ex... Read more
from Columbus, Ohio
Submitted on 10-07-2016
The location was great, right in the middle of everything. Pool was a nice amenity for the kids, but it is very small. Staff was very friendly and helpful. The only major downside was the room sizes were tiny. I know you don't spend a ton of time in your room, but after four days of trying to navigate around each other and our stuff in that tiny space we were all ready to get out of there. I would stay here again for a couples trip because the location is perfect, but for a family trip I may loo... Read more
from Indianapolis, Indiana
Submitted on 13-07-2016
Really enjoyed the stay here. No complaints that I can think of. Place was clean and had everything that you would need close by. I stayed with my family which includes 2 children 11 and 12. They had a nice pool, kind of small but it was fine and not crowded on a Friday afternoon. Would stay again.
from Houston, Texas
Submitted on 13-07-2016
We stayed at the Hilton Garden Inn ?? Chicago Downtown / Magnificent Mile for five nights on a personal trip. This was our first trip to Chicago and we could not have asked for a better location. The hotel was a convenient walk to all of the key attractions we wanted to see. If you prefer not to walk, the red line is also located across the street. The hotel is convenient to many restaurants, bars, and tourist spots. While you should always be aware of your surroundings, we did feel that the... Read more
from Washington DC, District of Columbia
Submitted on 13-07-2016
I've always had good experiences at Hilton Garden Inns and this one didn't disappoint. The hotel was in the perfect location and we walked almost every where we needed to go. If I must complain, it would be that the towels were extremely rough and the air conditioning unit in my room was rather loud. Sodas are $3.00 from the vending machines. My room was on the 17th floor and I could still hear noise from the street. Outside of that, it was a perfect stay!
from
Submitted on 13-07-2016
The hotel room was very nice for the price with plush comforters, pillows, a fridge and microwave, etc. Our room happened to be facing a brick wall, but that's not everyone's experience and who cares because we did not stay in the room all day. It is right near the subway system around the corner and a bus stop. So many restaurants, convenient stores, everything, right there. You can walk to the parks a few blocks if you have energy or use transit system to get you around. They have a restauran... Read more
from weston
Submitted on 13-07-2016
A very nice stay for our family of four (two kids) in this Hilton. Great location not far from Michigan Avenue and great shopping. The concierge was great at telling us what was nearby. I asked for yoga studios and they recommended a few. Close to many restaurants and not too far from Navy Pier and Millenium Park. Good walks to get to both. Our room was clean and comfortable. I love that we got lucky and got a corner room with two different views. We were on the 21st floor so great view... Read more
from Davenport, Iowa
Submitted on 14-07-2016
It is in a perfect location, close to , close to shopping, restaurants and the subway system. The subway system makes it very easy to go to a Cubs or Whitesox ball game without a parking issue. We were also very much impressed with the very friendly and helpful staff, especially Iris and Anna in housekeeping. We will positively stay at this Hilton on any future trips to Chicago.
from Centerville, OH
Submitted on 14-07-2016
The location is fantastic. Right in the middle of some amazing things to do in Chicago. The rooms are clean, the staff is friendly and the food options are fantastic. I will be making this my regular stay in Chicago.
from
Submitted on 14-07-2016
Great place. Room was spotless, wifi was good. all amenities in room were nice. Weber Grill looked and smelled great! Garage is clean and safe but TIGHT. lots of turns and had to seek out a spot for my Tahoe to fit. Dont mess around with the time factor in leaving the garage. The sign at payment kiosk says 15, attendant said 10! Had to pat extra fee to get out but was able to get fee refunded with a simple phone call when I arrived home
from Richmond, Kentucky
Submitted on 16-07-2016
We can't say enough about the staff here! They are always smiling, helpful and go out of their way to make you feel at home. The rooms are very comfortable, clean, and the building is well-secured. Food is very convenient with the Weber Grill on site and other places on the same block. Valet parking and a parking garage. You will have a hard time finding better value in Chicago. You can walk to Michigan Ave in less than 5 minutes. We try to stay here every time we're in town.
from San Juan, Puerto Rico
Submitted on 16-07-2016
Very nice hotel, convenient, comfortable. Great location. A lot of restaurants nearby. Had a great time with my family. Highly recommended. Navy Pier is walking distance. Magnificent Mile just around the corner. The staff very respectful and helping in anyway. We went to The Taste of Chicago in the Millennium Park also walking distance. Great ambiance and food. Don't forget to go in the River Cruise architecture tour or not is worth it. You will have a great time in Chicago.
from Davenport, United States
Submitted on 17-07-2016
The hotel was very good. The staff was very friendly, front desk accommodating, and hotel is close to alot of things. BUT WATCH THE VALET PARKING! We got our car back the next day and the glove compartment and middle storage compartment contents were all over the floor and a pair of expensive sun glasses were stolen. No damage was done to the vehicle so not sure if it was left unlocked or what?
from Southlake, Texas
Submitted on 21-07-2016
This hotel was very clean and the rooms and common areas were updated and in great condition. The staff was super friendly and attentive. When we called for things (extra pillows, towels, etc.) they were brought to the room within minutes. There was a mix of business guests and families and is a perfect hotel for both. There was no street noise but we were on a higher floor which I'm sure helped. It is right next to the red line which is why I chose it and that was so convenient for getting a... Read more
from Lakewood ranch, United States
Submitted on 21-07-2016
My husband and I went to Chicago for his birthday. We heard the food was fantastic. We went to Carmines on Rush St and Joe's Seafood/+ Prime. The location of the Hotel made our experience even better as these best restaurants were in walking distance.
from Carmel, Indiana
Submitted on 23-07-2016
This is a nice location with access to great shopping, restaurants, and attractions, and it is right next to a metro stop. I thought it was a reasonable price for this part of Chicago. The $65 valet parking a night can be a shocker, but it was $50 a night in a nearby self-park so it is just the area. The lobby is nice, and the rooms were good. I had a good view on the 20th floor, and my room was well decorated. Tv was good, and the bed was comfy.
from San Diego, California
Submitted on 23-07-2016
We came to Chicago for a wedding and stayed here for two nights. The hotel is only two blocks from Michigan Avenue where all the great shopping, or windowshopping, it is. There are restaurants all around, including the Weber Grill which is attached to the hotel. It has great barbecue. The hotel offers free appetizers in the evening, and free coffee in the morning. The Weber Grill also serves breakfast and lunch. The room was very comfortable and most importantly clean. The air-conditioner is a b... Read more
from Fort Wayne, Indiana
Submitted on 24-07-2016
Great location and the staff was extremely helpful - going above and beyond when my small nephew got very ill in the middle of the night. Extra towels and sheets arrived without a specific request and a late checkout was easily arranged without extra charges.
from Columbus, Ohio, Usa
Submitted on 25-07-2016
Really enjoyed staying at this hotel. it's in a great location and within walking distance to a lot of great places to eat, within walking distance of a lot of shopping places, and within walking distance to the navy pier. hotel staff was great and nice and helpful with a locations map given to me at check-in that showed where we were at and the locations of a lot of stuff to do and to go while we were there. our grandkids LOVED the swimming pool and work-out area.
from
Submitted on 26-07-2016
Close to the Michigan Avenue. Just a short walk to practically everything downtown. Clean rooms at a decent rate for downtown Chicago. Staff are friendly and attentive. We are making this hotel our "go to" when visiting the Windy City. Recommend parking in public parking right next door to the hotel to save a few bucks.
from Jacksonville, Florida
Submitted on 27-07-2016
Stayed here for two nights while attending a conference at the Navy Pier. I wouldn't call the Pier walking distance, especially if you're there for business, but it's a very short and inexpensive cab ride away. The hotel is surrounded by worthwhile restaurants and near many of the city's most famous attractions. My room was fairly clean and quiet, and very comfortable. I slept very well each night. Service was good, though I didn't have much need of help. They provided two complimentary bottle... Read more
from Kingston, New York, United States
Submitted on 27-07-2016
Blood and hair in the bedsheets. The first night of my reservation they were over booked and had me stay at another hotel for 7 hours. They checked me into a room with blood and hair between the sheets, the room had not been cleaned but made up to appear as though it had.
from Buffalo, United States
Submitted on 27-07-2016
Came to Chicago for a weekend away. This hotel was absolutely amazing. Location was perfect, view was refreshing and the staff was welcoming. 100% recommended for all travelers. I certainly suggest the fitness center, it is kept in absolute pristine condition, and security was perfectly suited to the surrounding environment.
from Miami, Florida
Submitted on 28-07-2016
Great hotel with great service the room was clean and comfortable. Located in the middle of everything you don't need a car to get around. They have an indoor pool upstairs that's nice and a weber grill restaurant next door to the hotel. Would stay here again as great location and great value.
from Grand Rapids, United States
Submitted on 28-07-2016
Feet away from "L" stop. Weber Grill inside hotel. All around great stay. Staff was very accommodating. Great Location for shopping, food, tours, "L" and free trolley stop. Would stay here again in a heartbeat. Weber Grill food is very very good and they deliver to your room.
from Columbus, Ohio
Submitted on 29-07-2016
Great location and the lobby was nice and welcoming; however, my bathtub and sink area had hairs from whoever stayed in the room prior. I notified the front desk about the issue because I was unable to connect to an operator using my room phone at 8:15 am and asked that my room be cleaned. Left for the day and returned at 5 pm to a dirty room. I again had to go down to the front desk because the operator function on my room phone was still not working. I was greeted by a trainee at the front ... Read more
from Chatham, Canada
Submitted on 29-07-2016
Got there a little early, but the front desk staff were so great at getting our room ready for us. They were also very helpful with making arrangement for sightseeing as we only had two days to enjoy.
from California City, California
Submitted on 03-08-2016
Everything about this hotel was top of the range. The beds were so comfortable and the rooms were quiet, staff were excellent and best of all the location was amazing. Modern and clean. Definitely would stay here again!
from sg90380
Submitted on 04-08-2016
Stayed at this hotel for our family vacation to Chicago - excellent location/service/rate. Polite and knowledgeable staff. Staff guided us for local attractions. Clean room (with a bit loud A/C, but that was ok). Everything was available in the room - including a new water bottle every day - kids loved it. It's next to hop on/off bus stops/restaurants/coffee shops/grocery store, and has a very nice restaurant inside the hotel as well. Used their valet service (with park n stay deal) - very happ... Read more
from New York City, New York
Submitted on 04-08-2016
Location is great. Red Line station next to hotel, walking distance to Navy Pier, Grant Park, Art Institute, Aquarium is doable if you're fit and love to walk in cities. Excellent restaurants within walking distance. Ask staff for recommendations. They did not steer us wrong.
from Louisville, Kentucky
Submitted on 06-08-2016
Great location, near MI Ave and not far from the River. Room was very spacious and had a small fridge and microwave. Staff were very friendly. Late check out policy was a little more stringent than I would have liked, but overall very good hotel. Parking was pricey (not unusual for Chicago) - valet was a lot and self park is just in the city lots that are part of the block the hotel is in. Overall, a nice hotel I would go back to.
from
Submitted on 07-08-2016
Couldn't get the temp in the room regulated, even with engineer coming in; front desk staff wasn't always the friendliest. Love Reginold - great service! Weber Grill restaurant - Igor was a great server but the hostesses needs to smile more. Breakfast was a normal Hilton garden inn breakfast with deep fried potatoes, eggs and made to order omelets. Valet parking too expensive.
from Lafayette, Indiana
Submitted on 07-08-2016
Rooms are starting to show there age a little. However, staff more then made up for it. Front desk check in clerk clearly looked at my profile and was very clear she knew I wanted a quite floor away from weekend party folks without me having to ask. Took some time to chat with Reginald when I went for morning coffee. He was a great ambassador for property. Weber grill breakfast was ok. We got there just about time rush started, they forgot my hash browns...then brought them after I finis... Read more
from Moncton
Submitted on 10-08-2016
Great location because we could walk to watch the fireworks and walk to the centre of tow where the great and unique shops were. The gym was good and the pool was great. Being downtown, there was the constant sirens which we found different coming from a smaller city and from another country. Room service was good especially with the staff that were friendly. Sometimes it took a long time together anything from the front desk depending on who was there. The male staff were professional and kind ... Read more
from Chicago, Illinois
Submitted on 10-08-2016
Great hotel wonderful location. Two blocks west of Michigan Avenue and right by redline station to go to Cubs game. We walked to many (some far) locations but did not bother us one bit. We went to zoo up north and as far south as Buckingham Fountain. Rooms very nice as is staff and valet guy! We will definitely stay again if needed.
from Riyadh, Saudi Arabia
Submitted on 12-08-2016
Very clean , reasonble room size, good breakfast even not to many choices. Complementery interent if you have hilton group membership. The location is good close to every thing. The river is just 3 minutes walk from the hotel. The bus tour stop is 2 minutes walk.
from Indianapolis, Indiana
Submitted on 12-08-2016
The hotel is situated nicely two blocks off Michigan Ave, but go one block north or south first or you will walk under it. Lots of great places to eat in a few block radius and grocery across the street. Hotel was clean and the room cleaning staff was very nice. Parking per night: Hotel web page says 45$ per night self park. They will tell you it is 48$ per night when you check in. It ended up being 47$ per night. No break on parking from the hotel. No breakfast not even a bagel and smear. Easy ... Read more
from Rochester, Minnesota
Submitted on 13-08-2016
We had a great experience here! ALL the staff was gracious and offered many suggestions on restaurants, transportation options, sites etc. We had room 1629 and heard very little outside noise; it is a big city so I really don't think there's anyway to get completely away from sirens. The room was very nice and cleaning staff was very kind. The location was top notch; by subway, trolley stop, walking distance to many attractions. We will definitely stay here again!
from Houston, United States
Submitted on 13-08-2016
Rooms with king beds are relatively small, but have huge, hard wooden bed frames with sharp corners. With a narrow space between the bed frame and the chest with drawers, banging your leg against the bed frame is almost inevitable. The staff told me they hear from people who banged their knees on a regular basis. I left this place with two bruised knees.
from Albuquerque, United States
Submitted on 15-08-2016
My brother and I traveled to Chicago for a week and spent two nights here. I forgot to grab names but the gentleman who checked us in and the lady who worked front desk on our second night were both very nice. The gentleman was very welcoming and answered our tourist questions. The second day we had spent all day in the hot sun at SixFlags and were visibly beat. The lady asked how we were and we explained it all to her. Multiple times she asked if we needed water or anything else. We declined as... Read more
from Appleton, Wisconsin
Submitted on 16-08-2016
This was a beautiful room - clean and updated. The staff were very friendly and so helpful, especially Reginald (Reggie). He made each day special for us and for our children.Definitely a place we'd go back to again.
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