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Hard Rock Hotel Chicago

Chicago All Airports, IL, US (CHI)

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Based on 2396 reviews
Guests will find a musically inspired atmosphere where the art of music meets the art of top notch hospitality.
Room & Rates

Deluxe King

The Deluxe King Room at the Hard Rock Hotel Chicago offers one king bed and the following awesome amenities:
  • City View
  • In-Room Safe
  • Ipod Docking Station
  • Pillow Top Mattress with Premium Bedding
  • 40 Inch Flat Screen Television with Premium Channels
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Hard Rock Hotel Chicago
230 North Michigan Avenue, Chicago, IL US 60601

The Hard Rock Chicago Hotel is ideally located in the art deco style Carbide and Carbon Building in the downtown loop area. Just steps away is the Magnificent Mile where you can spend your day browsing the splendid shops, tasting the exquisite dining and experiencing the exciting nightlife that the Magnificent Mile is famous for. You will never be at a loss for things to do, there are a plethora of attractions within just six blocks, a few of these are the Navy Pier, the Magnificent Mile, Millennium Park, Grant Park, Lake Michigan and the Art Institute of Chicago. This is the ideal place to stay if you are wanting to explore all that Downtown Chicago has to offer.

The Hard Rock Hotel Chicago brings four star service and chic rock and roll style to the Magnificent Mile. This hotel provides a musically inspired atmosphere with memorabilia from McCartney to Madonna on display. Guest rooms at the Hard Rock Hotel Chicago are decorated in cool, relaxing tones with tigerwood contrasts and feature artwork of different rock legends. Through the Hard Rock Hotel Chicago`s Fender Picks Program, guests can select from a variety of Fender guitars, Boss Micro BR Amps and high definition Monster headphones to enjoy during their stay. The Hard Rock Hotel Chicago perfectly combines the art of hospitality and the art of music.

The Hard Rock Hotel Chicago has the fix for any craving:

    • Angels and Kings: At Angels and Kings you`ll find awesome cuisine and standard cocktails with a twist. Live music and DJ`s are a nightly occurrence and add to the relaxed atmosphere of this restaurant.

  • Globe Bar: The Globe Bar offers specialty cocktails that you can start the evening.

  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • 24-Hour Maintenance
  • 25 inch T.V or larger
  • AAA Approved
  • Adjoining Rooms
  • Air-Conditioning
  • Art Gallery Within One Mile (nearby) (+)
  • Audio/Visual Equipment
  • Ballroom
  • Banquet Facility
  • Bicycle / Scooter Rental (nearby) (+)
  • Biking / Hiking Trail
  • Billiards
  • Bottle of Wine (+)
  • Business Center
  • Business Services
  • Casino Shuttle (nearby)
  • City View
  • Clock Radio
  • Coffee Maker
  • Complimentary Coffee
  • Complimentary Coffee
  • Complimentary Newspaper
  • Complimentary Use of Bathrobe
  • Complimentary Use of Bathrobe and Slippers
  • Concierge Desk
  • Conference Rooms
  • Connecting Rooms
  • Data Port
  • Desk/Work Area
  • Dry Cleaning Service
  • Eco-Friendly
  • Elevator / Lift
  • Event Catering
  • Executive Floor
  • Express Check-In
  • Express Check-Out
  • Fine Dining
  • Fitness Facility
  • Flat Screen Television
  • Free Local Calls
  • Free Morning Paper
  • Full Breakfast (+)
  • Full Cable
  • Gift Shop on Property
  • Golf (nearby) (+)
  • Great for Kids
  • Great for Nightlife
  • Hair Dryer
  • Handicap Accessible Elevator
  • Handicap Rooms
  • Handicap Services
  • High Speed Internet (+)
  • Honeymoon Amenities
  • Housekeeping
  • Ice Machine
  • In room Mini Bar (+)
  • In room Safe (+)
  • Interior Corridors
  • Ironing Board
  • Lake Access (nearby)
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Luggage Storage
  • Multi Line Phone
  • Multilingual Staff
  • Museums Nearby (nearby) (+)
  • Night Club
  • Nightly Turndown Service
  • Non-Motorized Water Sports
  • Non-Smoking Property
  • Non-Smoking Rooms
  • On Shuttle Route (nearby)
  • On-Site Check In
  • On-Site Events
  • On-Site Nightclub
  • Parking (Fee) (+)
  • Pay Per View
  • Pet-Friendly
  • Photocopy Machines
  • Restaurant
  • Room Service
  • Safe Deposit at Front Desk
  • Security Guard
  • Shoe Shine
  • Shopping
  • Spa Services
  • Town Car Services (nearby) (+)
  • Train Access (nearby)
  • VIP Rooms
  • Valet Parking
  • Video Check-Out
  • Video Game Console
  • Wake-Up Calls
  • Wake-Up Service
  • Walk to Nightlife
  • Wedding Services
  • Wheelchair Access
  • Wheelchair Access
  • Wheelchair Access Elevator
  • Widescreen TV
  • Wireless Internet (+)
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2396 reviews
from Leesburg, Virginia
Submitted on 21-05-2016
I stayed at the Hard Rock Hotel for one night last week. Having stayed at the Hard Rock Hotel in San Diego, I was expecting more, but was a little disappointed by the hotel, the rooms seemed a bit dated. The location is excellent but the street noise is bothersome and I was on the 10th floor. The staff was excellent and helpful. While I was having lunch in the restaurant, a customers cell phone was stolen by a street person who walked in to ask for money and ran out with the phone. Wifi wa... Read more
from Warsaw
Submitted on 22-05-2016
Location is unbeatable - right in the center, close to the river and main city attractions. It's easy to get here by train from the airport as well (station: Washington). I had a dinner in hotel's restaurant and it was good. Prices were a bit high, but it was my boss who paid so I didn't worry about it :) I received vouchers for wi-fi and it worked well on my telephone, but didn't work on my laptop. My boss who was on 13th floor could connect to another network but I was on 20th and it didn't wo... Read more
from columbia
Submitted on 22-05-2016
I recently visited Chicago for a business meeting and decided to give the Hard Rock a second chance. This time I asked for a higher floor at check in and had no problem with noise from the lounge. In fact, it was a very quite room. Rooms as very contemporary and comfortable. Hotel is in a very interesting building. Service was very nice and rooms are larger than most Hotels. Great displays all over the hotel of Rock memorabilia
from Chicago, Illinois
Submitted on 22-05-2016
I stayed here while I had family visiting Chicago. I loved the building. All the music memorabilia was great. Each floor has a different artist. I was on the top floor, the Lenny Kravitz floor. On floor 16 was the Prince floor which I had to check out. I loved the in room tablets to order drinks and food from. As well as other helpful information. ū??°Just a heads up. If you want a full meal not just a snack order before 10pm. And room service ends at Midnight not 24 hours as the app I got the r... Read more
from Oxford, Ohio
Submitted on 25-05-2016
Visited the Hard Rock Hotel in late March with the wife. Valet was awkward because of the lack of space on E Wacker Pl. Our first impression of the hotel was a relatively pleasant one. Our room was hip and contemporary and our view of the river and Michigan Ave. from our corner windows was fantastic. Our bellhop was super nice by pointing out some waterfront hangouts that we might enjoy. I was a little disappointed to find out that the guitar program requires a $500 deposit, but we weren't... Read more
from Montreal
Submitted on 04-06-2016
There is so much in this hotel to appeal to many people. First and foremost, they get their hospitality right - efficient check-in (we were allowed to check in very early, which we appreciated, we had just gotten off an early flight and wanted to freshen up). The room was very nice, with everything needed - good storage space, good amenities in the bathroom, coffee maker, convenient plugs for recharging. I needed nail polish remover and I called down to ask where the nearest pharmacy was, but th... Read more
from Edinburgh, United Kingdom
Submitted on 05-06-2016
412 is a great corner room with dual aspect and a fab view of Marina City - very quiet, comfortable and spacious. The historic building is really cool and fantastically well positioned for exploring Chicago and the staff very nice and super helpful. But there's little to distinguish this from any other hotel - I expecting a deliciously cheesy Rock themed hotel! So please - more hard rock.
from Astoria, New York
Submitted on 05-06-2016
I was pleasantly surprised by the Hard Rock hotel in Chicago for the price I paid. I got an online offer for pay for two night get one free so I figured why now for a last minute weekend getaway. It was in a great location by the train, the river walk, Millenium Park, etc. we got there early morning and told us our room wasn't ready but after only a few minutes they called me to tell me I could check in. We got a room on a pretty high floor, which to our surprise was dedicated to Prince being th... Read more
from Dubuque, Iowa
Submitted on 06-06-2016
The rock and roll theme is a lot of fun and the hotel is close to theaters, shopping, and other sights. Easy walking distance to lots of things. Front desk personnel were friendly and fast. Wood & metal modern decor gave my room a nice appearance, but on closer look the furnishings were not high quality. For example, the drawers and cupboard hiding the minibar kept catching on each other like they were not well constructed. On one day that I was in my room during the early evening there was poun... Read more
from Sydney, Australia
Submitted on 06-06-2016
The front desk staff made us feel welcome as soon as we arrived although we had to request the details for the free wifi included in our room rate. The wifi was a bit unreliable at times and our room keys had to be re-coded a few times during our stay. The mini bar in the room is motion sensitive so you can‚??t use it for your own drinks but the front desk were able to organise a fridge for us. The rooms were a good size with fantastic views. The bathroom could have been cleaner with visible... Read more
Submitted on 16-06-2016
Great location but Wi-Fi was not free and T-Mobile reception was poor on 31st floor. I don't understand why some hotels still try to pad the bill with a charge that should be included in the room rate. Room was clean and view out the window was spectacular.
from Minneapolis, Minnesota
Submitted on 19-06-2016
Stayed at the hotel for a long weekend, and as I've stayed here for business was unprepared for how noisy the lower floor rooms are! Heard sirens and tour busses until late evening. And even though I'd booked through the Hard Rock website, they tried to charge us $15 a day for wifi, which was slow at best. Great staff and location, will try the place again but will go old school and call for reservation next time.
from Smyrna, GA
Submitted on 20-06-2016
Asked for a higher floor and made it all the way to 21. The view is spectacular. The front desk, bell boy and concierge are outstanding. Not to mention housekeeping. Those ladies are fabulous. Always kept us clean with plenty of towels and such. The business center is first rate. The look and feel of the hotel backdropped by a building build in 1929 is wonderful. Old, but modern with the rock and roll memorabilia around. I recommend staying as high as you can because Chicago is a busy place and ... Read more
from Delran, NJ
Submitted on 20-06-2016
Checked in late last Friday (our flight was delayed) and the lobby was so dark I could barely see! Also the light outside the door to our room was very dim and it was hard to see where to put the cardkey. It may be my old eyes, but I think a little more light would have been nice, lol. The location is great - a 5 minute walk to the River Walk, a 10 walk to Millenium and Grant Park, 20-25 minute walk to the Navy Pier, and close to bars, restaurants, cafes, convenience stores and the 'L' stops. ... Read more
from Chicago
Submitted on 21-06-2016
great hotel, rooms were comfortable and bed was great---great location to almost anywhere in Chicago----Would stay here again without thought----Only complaint is that a airport shuttle would have been great, taxi a little pricey, but had a great time
from Chicago
Submitted on 27-06-2016
Poor Service on room service, was not accommodating to resolve issues. Seem to busy to address. Room was nice, so was the overall hotel. Cost was very high for 3 days (over $1000), based on service and attention, rated as poor.
from Cincinnati, Ohio
Submitted on 28-06-2016
The hotel was alright. There were lots of mosquitos in our room for some reason and a few spiders too. There were dead bugs smashed on the walls and ceiling as well as in the window sills. There was also some mold in the shower. The "in-room technology" didn't work either. Was expecting more for the price and from this brand.
from Arkansas
Submitted on 28-06-2016
The Hard Rock Hotel is located very comfortably in the downtown area of Chicago. River, Millennium Park, Michigan Ave shopping are very close by. Hotel room is normal in size, bed is good. The food was average for a conference service. Conference rooms well sized. I would stay here again.
from London, United Kingdom
Submitted on 29-06-2016
This hotel has a great location for easy walking to most of Chicago's main attractions. The rooms are a good size and beds very comfortable. I like having a coffee maker in the room. There are 2 restaurants in the hotel so you don't have to go far for a bite or a drink but there are so many great places close by worth checking out. The platinum room includes wifi, not sure if that is the case for all rooms.
from Arlington, Virginia
Submitted on 01-07-2016
The Hard Rock is located in one of Chicago's many historic buildings, the Union Carbide building, which resembles a champagne bottle with a gold top when seen from afar. It is perfectly situated in the Loop on North Michigan Avenue, just blocks from Millennium Park to the South, the River to the North and the theater district and CTA lines to the West. The Hard Rock is very much a theme hotel, with guitars available to play in the lobby, rock and roll memorabilia on every floor, and photos of ... Read more
Submitted on 02-07-2016
First time stayed here and I got quite a nice view from my room. I can see downtown Chicago river and the bridge from the window which was quite nice. The front desk staff gave me a voucher for a drink that I can redeem at the bar, which was very nice of him. The room was small but modern. However, the lobby is very small and dark and I am more to a bright grand lobby person.
Submitted on 06-07-2016
This has a fantastic location right in downtown Chicago, perfect for my business trip with not a lot of time in the room, you can easily take the train from the airport and then walk right to the hotel to save money/time!
from Chicago
Submitted on 06-07-2016
Everything went smooth! The room was ready to check in when we arrived around Noon and we even got a free suite upgrade which made the night even more special. Choice of food and drinks in Hotel and connected bars were great! They have a ping pong table in the lobby and its nice and cool/chilly inside and in our room! The AC does work great! The smell of the Hotel was great as well! Everyone was friendly and helpful and the view from the room was amazing! We walked around most of the city f... Read more
from Columbus, United States
Submitted on 06-07-2016
Hotel was clean, nice, and the bed and pillows were amazing! We had the best sleep and stay. Very close to shopping and a lot of the tourist attractions. The only down side is that the hotel parking was very expensive and we had to park a couple blocks away to save $20/night.
from Cheltenham, United Kingdom
Submitted on 09-07-2016
I stayed for 6 nights around 4th July and was given a large corner room. A higher floor may have been quieter. Bar and breakfast were fine. Staff very friendly and helpful. Location is great for lots of places around the loop and not too far from Navy Pier and the lake. Just a short walk over the river to Magnificent Mile etc.
from Austin, Texas, United States
Submitted on 09-07-2016
First let me say the bell hop manager was great and went to great lengths to find us a taxi by crossing the road to catch a taxi during rush hour. Their service is good. Front desk good. However, the room we were in wasn't very clean. If there wasn't mold and dirt in the bathroom tile grout I probably would not be posting this review. That's gross and so not cool in the Hard Rock Hotel. We have always put in mold proof grout in our bathrooms at home so I don't see why a supposed high end h... Read more
from Chicago
Submitted on 12-07-2016
Great location but the room was awful. The curtains had something that exploded all over them. There we're bleach stains on the comforter while the bathroom was dirty with the door messed up. Upon checkout the front desk lady was extremely roud and blew me off with my complaints and she did it even when I called down.
from Oslo,Norway
Submitted on 12-07-2016
The hotel has got a good location and is in a beautiful building, but the rooms are tired and worn down. Upon first entering the room there were long black hairs in the shower and long blond hairs in the sink. Unsure if the room needs a coat of paint or a proper cleaning. Speaking of cleaning- this one lady was so eager to tell us she was off work the day after, so if we wanted to leave her a tip we would have to do it that day. She was there every single day and seemed surprised we had not c... Read more
from Jackson
Submitted on 13-07-2016
Loved this hotel it was super clean, smells amazing, staff was awesome, great location, and beautiful views!! Every second of our 5 night stay was perfection!! When I come back to Chicago I will be staying here.
from Toronto, Canada
Submitted on 13-07-2016
First off, the location is great. Very convenient for walking to attractions, shopping and restaurants. Having said that, you may also experience a lot of street noise, if your room overlooks Michigan Avenue, as mine did. I actually checked to see if the windows were open, because it was so loud. But hey, you're in a big, buzzing city. Upon arrival, we were warmly greeted by the doorman. We arrived very early and expected that we'd have to store our bags until 3:00 check-in time. The front... Read more
from Broussard
Submitted on 13-07-2016
Although this hotel is in a great location, it's nothing like a Hard Rock Hotel's I'm used to staying at. There is no buzz about it...very dull and boring, which are two words the Hard Rock name should not be associated with. I get it though, it's in a historical building (which is beautiful) so the hotel can only do so much. Bed was very comfy, and had no other issues. Free Wi-Fi and we loved the staff as well. But, if you're booking this hotel thinking you will get the hard rock experience, y... Read more
from norman, ok
Submitted on 14-07-2016
As we were leaving the room our first night for dinner I just happened to check the door. It wouldn't lock. At all. We had to call the front desk and wait to have them send someone up to fix it, making us late for our dinner. I was with a friend and we requested a room with separate beds. They agreed to modify our reservations... For $35 a night! The toilet would also never flush on the first try. Front desk staff wasn't friendly. Hotel was nice enough overall, it was just disappointing for a... Read more
from Prior Lake, Minnesota, United States
Submitted on 15-07-2016
This was the last stop for our family of 4 on a 10 day long road trip. We were beyond thrilled when we were informed we had been upgraded to a premium room with a little more room - we needed it! The hotel is right on Michigan Avenue and there was tons of activity. My husband and I enjoyed a few drinks outside at the sidewalk part of the bar/restaurant. Everyone we came into contact with was so helpful and friendly. My teenage son loved being able to pick out a guitar to play in the room while w... Read more
from Rockford, Illinois
Submitted on 16-07-2016
We stayed here during the Taste of Chicago. The location was perfect as we could walk to Millennium Park, the river for architecture tour, and John Hancock building. The front desk clerks were all friendly and helpful. The view from our room was nice, and my daughter was pretty excited to be standing next to Elle King at check-in. However, aside from these highlights, I was disappointed with the over all quality. The only amenity is free use of a guitar (I'm sure that's great if you play). No... Read more
from DC
Submitted on 17-07-2016
I'll put my biases up front. I think Hard Rock hotels, cafes, etc were cheesy clichés even brand new, and this place is tired. Great location and a had a nice bright hotel room (2114). Power outlets at desk and bedside. Lighting is adequate. But the bathroom was only tolerable, cramped, door rotted at bottom, mold on tile grout, and both shower head and toilet paper holders loose. Have to go to lobby for newspaper. In sum, great location, but so so hotel.
Submitted on 20-07-2016
We thoroughly enjoyed our stay. The room was nice and well decorated. I got a great deal on the room for the 4th of July. I wish I had checked out the memorabilia on the other floors. The room was extremely clean and I liked the toiletries that they provided. There was ample room in the room and in the bathroom. The location is in a great place. This hotel was so nice and it's such a good deal we will definitely stay there every time we come to Chicago.
from Mazatlan, Mexico
Submitted on 20-07-2016
Excellent location the hotel double charge me the stay but after talking to the bank and the accounting manager everything was resolved. A great place to walk around and take tours very safety at all times
from Orchard Road, Singapore
Submitted on 20-07-2016
I was at this hotel for a four day business meeting and found the location very strategic. a nice walk to Millennium Park as well a short walk from many fine restaurants along the river. I specially like the grate display of music memorabilia. the doors of the elevators made of intricate brass designs are so nice. Rooms are OK though a little dated but the breakfast was great. the bar down stars is great place to meet and socialize
from San Jose, California
Submitted on 21-07-2016
My girlfriend and I stayed during the week of 4th of July for our first time in Chicago. Hard Rock Hotel was awesome! The staff was very friendly and courteous. We tried room service for one night and they had run out of chicken - but understandable since it was 30m before closing. My only gripe is that they don't give free Wi-Fi unless you book through their website. I thought there'd be a hard rock hotel restaurant too but there wasn't.
from Louisville, Kentucky
Submitted on 22-07-2016
Staff was friendly. Hotel was old and remodeled. Room was clean and no issues. Hard Rock Cafe is not co-located but they do have two attached restaurants. Easy access from two stops on the "loop". I got in late and they only had the 36 floor available. This suite was awesome. Wish I had a ten years earlier and not on a business trip!!!
from Madison, Wisconsin
Submitted on 23-07-2016
We stayed here for a birthday getaway, went to a Cubs game (hotel is close to the CTA red line, which takes you directly and quickly to Wrigley w/o any transfers), and is downtown and close to all the fun things in Chicago. However, my take-away impression is that the hotel is overpriced compared to other similar hotels nearby. Our floor also had several food trays left in the hallway for well over a day, which we don't per se really care about, but it makes me wonder what else might be neglec... Read more
from Philadelphia, PA USA
Submitted on 23-07-2016
Gorgeous hotel inside and out. Brass everywhere- a slice of times gone by. The room was spacious and clean. The location couldn't have been better. The mini fridge was fully stocked but expensive, but not to worry as there is a 7/11 half a block away. Stop there for snacks and cold drinks. Room service was good. The Caesar salad was crisp and fresh, the filet mignon cooked to my requested temperature. Nice complimentary toiletries. You can even have a Fender guitar delivered to your room if you ... Read more
from Abita Springs, Louisiana
Submitted on 25-07-2016
Just checked out after a three night stay. Very nice hotel in a great location. The two restaurants in the hotel are good. The Hard Rock Cafe is not on site. Thank goodness we set our phone alarms because we did not receive our wake up call! All things considered I would recommend this hotel and stay there again.
from North Las Vegas, Nevada
Submitted on 25-07-2016
Room was clean, up to date and nice size room. Plenty of outlets for your work electronics. Staff is very friendly. Kerry Simon's restaurant was excellent. Good location downtown. This is my 2nd stay in this hotel, looking forward to coming back again.
from Chicago
Submitted on 25-07-2016
Great hotel - clean and friendly - even has a ping pong table in lobby and can borrow a guitar if want to do so. Perfectly situated - near everything downtown and with safe walking to Riverwalk or Millennium Park.
from Chicago
Submitted on 25-07-2016
This was an awesome hotel experience. I was here for a work training for4 days, and had no problems at all. Beautiful rooms, comfy bed, very polite and friendly staff. Great location for sightseeing in downtown Chicago.
from Iowa
Submitted on 26-07-2016
Overall our stay was just ok. I've been to a lot of high end hotels and this one didn't really measure up. It was just my young son and I who stayed while visiting my other son at a convention in a different hotel. The good stuff first: Great room views. We were on the 21st floor and in a spacious corner room. The AC worked great. Check in was quick and easy and we enjoyed a few fun minutes at the ping pong table. Close to a lot downtown so was able to walk everywhere. Here's where things went r... Read more
from Surfers Paradise, Australia
Submitted on 01-08-2016
Very friendly hotel with good size rooms as it is in a very old building in Chicago. Jamaican bar and restaurant is very friendly and pretty good food too. Ask for a high room floor as th city below gets a little noisy at times. Beds are okay but the sheets need an overhaul. Perfect location to see Chicago!
from London, Ontario
Submitted on 01-08-2016
We stayed at this hotel after obtaining a Groupon with a fantastic nightly rate and it was a great choice. We were able to check in a little early, which was a HUGE relief (although late checkout option last day was "sold out" which was disappointing but we left it last minute). The room was clean, modern and very well equipped, we were really impressed at how awesome the location, room and staff were. The Concierge and Bell Man were super helpful with where to go, directions, getting cabs etc... Read more
Submitted on 03-08-2016
The hotel is centrally located in downtown Chicago --- right next to Morton's steakhouse. It is also within walking distance of many other restaurants and other places to shop. The hotel staff was very friendly and knowledgeable about the area. The Jamaican bar/restaurant had some of the best jerk chicken wings and drinks I have had, and also had a great Jamaican band that played in the evenine.
from Siler City, North Carolina
Submitted on 03-08-2016
The hotel is just as much fun to visit as the restaurants. The staff is very generous and helpful. The rooms and the details within were incredible. Very comfortable to stay. Food in both restaurants was very satisfying and agreeable in price.
from Atlanta, Georgia
Submitted on 03-08-2016
I stayed at the Hard Rock Hotel Chicago for 3 nights. The location is amazing. A few blocks from the L train and to shops along Michigan Avenue, Wabash, and State Street. A lot of the floors are themed floors. I stayed on the 8th floor which is the Cheap Trick floor. Each time I spoke to the staff at the hotel everyone was friendly and helpful!! I had room service late night snack delivered to my room and the snack was good. On my last day I eat breakfast at the hotel and it was really good. I w... Read more
from chesterfield, england
Submitted on 06-08-2016
We booked a corner suite on the 37th floor, brilliant views straight down Michigan ave, spacious, well cleaned room each day, my only gripe is the mini bar and snack tray has motion sensors on so even the slightest movement of anything and your room is charged, we got a bill for 3 items that we never had, but credit to the front desk, soon as I pointed this out they cancelled the bill. The location is the winner here, bang on Michigan ave, 2 blocks from the wrigley building, 5 minutes walk to ho... Read more
Submitted on 10-08-2016
I bought a hotel room spontaneously at the Hard Rock for one night. After reading reviews, I was a little nervous that something would be wrong with the room, but everything was great! I loved how the room was decorated - we even had a picture of Yoko and John in the bathroom. We had a great view of the city and being able to have a free guitar for the night is nice perk. Would stay again if I found another deal.
from Denver, Colorado
Submitted on 12-08-2016
Edward at the front desk was awesome!!!! Great room, you feel like a rock star in this hotel. Spacious rooms. Great views. You can checkout a guitar!! Great location. No mini fridge. Giordanos is across the street.
Submitted on 13-08-2016
Was in Chicago for the first time and was not only impressed by the beautiful city but I also enjoyed the Hard Rock. Good downtown location, nice quiet rooms with 24 hour room service and the laundry service was fast and efficient. Overall a great hotel
from West Olive, Michigan, United States
Submitted on 13-08-2016
Our reservation was not booked through the Hard Rock, therefore they did not have complimentary wifi, good thing I had my phone. The room was nice, mini fridge was empty. The ice was very difficult to find and on the opposite side of the floor we were on. Attempted to call the concierge only to get voice mail, front desk did not answer. There was a very over powering smell infused into the lobby and in the elevator area on our floor; I have a fragrance intolerance, so this was offensive to me. T... Read more
from Toronto, Canada
Submitted on 13-08-2016
Great location. .Kelly checked us in .. she was awesome.. room was clean and bright.. 23 floor.. would stay here again close to museum and restauarants.. all the amenities that you need are here or nearby.. close to subway as well..
from Saint Louis, Missouri
Submitted on 14-08-2016
If you like to sleep then this is your hotel. The ends were the comfiest I have ever slept in! The rooms were spacious and the bathroom was huge also. The staff was very friendly and accommodating. We were on the 22nd floor- which I requested - and the view was nice. We were within walking distance of just about everything you could think of and the trains were not far either for further attractions. My only complaint, which the hotel can't help, was the noise from the street could be very loud.... Read more
from LaGrange, Indiana
Submitted on 16-08-2016
I have stayed at this hotel a couple times and each time I end up having problems. The front desk always ask for more money than what my receipt says online. Very annoying! I had to put 100$ in cash (even though last time I stayed they didn't "accept cash") for room services, that I didn't even use. The blinds in our room had broken screws and fell out of the wall, our neighbor room smelled like smoke the whole time and made our room stink!! At check out I was going to be charged almost 30$ for ... Read more
from Chicago
Submitted on 16-08-2016
If you want music there isn't any, no hot tub , no rock and roll! The staff is the best thing this hotel has going. And the beds are very comfy. If you are going business maybe would be ok . But if you want to have fun, this hotel is lacking. The area downstairs is not big at all.
from Bangalore, Karnataka, India
Submitted on 07-09-2016
I was on a business trip back in Dec 2015 and chose to stay here. Let me tell you right off the bat - This is one of the best hotel options you would have in the city. Why I say that is primarily because of the location. This is in the heart of Downtown Chicago right opposite Illinois center. You can just take a walk down the road and enjoy the beauty of the town! I didn't like the customer service and felt like they didn't care about greeting people with a smile at all. The two people were real... Read more
from Chicago
Submitted on 07-09-2016
I did not get everything I asked for as far as reservation is concerned. You have to pay to get a microwave in your room. Parking is outrageously expensive. The entire hotel is overpriced. I believe all I paid for was the convenience of the event that I was attending. Location is very nice as well.
from Upper Marlboro, Maryland
Submitted on 07-09-2016
Work hard and play hard! Great location on N. Michigan Avenue close to restaurants and shopping and business district. Enjoyed seeing the tribute to Prince! Hotel rooms are nice...just make sure to close your window shades. Hallways are a little dark but that's part of the hotel decor. The staff was friendly and professional. Take a scroll down Magnificent Mile for some awesome shopping. Stop by Garrett's for mixed Cheese/Carmel popcorn a must have while in Chi-town. Don't forget your pie at G... Read more
from Manchester
Submitted on 08-09-2016
Beautiful building, worth a look around if passing by. Have stayed several times as usually can be found at a good price for location and standard Service is really good Bars n nightlife a little limited Location is good for eating and shopping. Probably a taxi to nearest nightlife though! You can borrow the guitars that you see around the place to. Give it a go!
from Chicago, Illinois
Submitted on 08-09-2016
My girlfriends and I celebrated their dual birthdays and stayed the night here. I've always wanted to stay here and glad that we did! The lobby is nice, however, it would be better if there was more of an open concept to lounge in. The rooms are amazing, loved our corner room and it was clean. The staff was great. Breakfast at the restaurant was delicious, I recommend the French toast and bacon. Coffee was really good and I'm particular about my coffee. I also got a great deal online so that was... Read more
from West Chester, Ohio
Submitted on 13-09-2016
The hotel staff was great!! Our rooms were clean and beds were so comfortable! With all the Rock n' Roll memorabilia around the hotel my kids had a blast looking at them all! Loved the fact that we were right across the street from Millennium Park and within walking distance to everything. We only used Uber a few times while there! My only negative feedback is the cost of the Wi-Fi! Way too expensive, next time we will plan better on internet coverage. Will for sure be back!!!
from Gainesville, Florida
Submitted on 13-09-2016
Summary: This hotel is excellent for visitors who wish to stay as close to the major tourist attractions as possible without sacrificing on room size and comfort. The Hard Rock Hotel Chicago is is housed in the Carbon & Carbide Building, a historic tower built right on Michigan Avenue in the 1920's. It has a golden roof that is supposed to emulate a champagne bottle and makes it easy to find the building from many places in Chicago. The location really cannot be beat; the Hard Rock is one b... Read more
from Cambridge, Canada
Submitted on 13-09-2016
I chose this hotel based on it's location and the good reviews on all travel sites and let me tell you, it did not disappoint. The location was PERFECT. We could not have chosen a better spot in the city to stay. It was close to EVERYTHING with restaurants and shopping just steps away. Honestly did not see another hotel that we wished we could have stayed at over this one. The staff was incredible. Friendly and helpful. Warm and welcoming. We spoke with the conceirege Stephanie several times and... Read more
Submitted on 16-09-2016
I would have gone right by the Hard Rock Hotel if I had not been looking for as there is nothing that really stands out about it the seem to have a lot of staff but you can wander in without a word being said to you. The Rock Shop is nice but sadly they were missing the one item I wanted to buy. Got something else on sale. It was an okay visit.
from Chicago
Submitted on 16-09-2016
excellent location, wonderful building staff ok, no breakfast included, no coffee in Lobby WiFi was ok, clean rooms and bathrooms public transport nearby and easy to use price rather high for the value
Submitted on 18-09-2016
We stayed here on our honeymoon. The hotel was in a great location and was a very convenient place to stay. The staff were pleasant and the room was basic but comfortable. We would be happy to book here again
from Chicago
Submitted on 20-09-2016
Thoroughly enjoyed my stay at this clean, comfortable, attractive hotel. Service was pleasant and efficient. Rooms were quiet. I heard sirens on the street below, but this is Chicago! No noise from neighboring rooms at all. Bed was very comfortable. Towels were nicely sized and soft (not the thin and tiny choices many hotels opt for these days). Room was MUCH nicer than the rooms at the hotel which was the site for the conference I attended. So glad the conference block was closed when I booked... Read more