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Embassy Suites by Hilton Chicago - Downtown

Chicago All Airports, IL, US (CHI)

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Based on 2019 reviews
Located downtown near Navy Pier and the Mag Mile.
Room & Rates
1 King Bed Custom Non Smoking - Embassy Suites by Hilton Chicago - Downtown - 1

1 King Bed Custom Non Smoking

  • 1 King Bed
  • Improved Air Quality
  • Free Hot Breakfast
  • Free Evening Reception - which includes a range of beverages and snacks
  • Flat Screen TV
  • Premium Channels
  • Pay Movies
  • Telephone w/ Data Port and Voice Mail
  • Clock Radio w/ MP3 Connection
  • Desk
  • Hair Dryer
  • In-Room Safe
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Daily Housekeeping
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King Suite Non Smoking - Embassy Suites by Hilton Chicago - Downtown - 2

King Suite Non Smoking

  • 1 King Bed
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception - which includes a range of beverages and snacks
  • Flat Screen TV
  • Premium Channels
  • Pay Movies
  • Telephone w/ Data Port and Voice Mail
  • Clock Radio w/ MP3 Connection
  • Desk
  • Hair Dryer
  • In-Room Safe
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Daily Housekeeping
Hide room details
1 King Non Suite Non Smoking - Embassy Suites by Hilton Chicago - Downtown - 3

1 King Non Suite Non Smoking

  • 1 King Bed
  • Free Hot Breakfast
  • Free Evening Reception - which includes a range of beverages and snacks
  • Flat Screen TV
  • Premium Channels
  • Pay Movies
  • Telephone w/ Data Port and Voice Mail
  • Clock Radio w/ MP3 Connection
  • Desk
  • Hair Dryer
  • In-Room Safe
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Daily Housekeeping
Hide room details
2 Room Suite One King Bed - Embassy Suites by Hilton Chicago - Downtown - 4

2 Room Suite One King Bed

  • 1 King Bed
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception - which includes a range of beverages and snacks
  • Flat Screen TV
  • Premium Channels
  • Pay Movies
  • Telephone w/ Data Port and Voice Mail
  • Clock Radio w/ MP3 Connection
  • Desk
  • Hair Dryer
  • In-Room Safe
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Daily Housekeeping
Hide room details
1 King Suite Accessible Tub Non Smoking - Embassy Suites by Hilton Chicago - Downtown - 5

1 King Suite Accessible Tub Non Smoking

  • 1 King Bed
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception - which includes a range of beverages and snacks
  • Flat Screen TV
  • Premium Channels
  • Pay Movies
  • Telephone w/ Data Port and Voice Mail
  • Clock Radio w/ MP3 Connection
  • Desk
  • Hair Dryer
  • In-Room Safe
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Daily Housekeeping
Hide room details
1 King Suite Accessible Roll-In Shower Non Smoking - Embassy Suites by Hilton Chicago - Downtown - 6

1 King Suite Accessible Roll-In Shower Non Smoking

  • 1 King Bed
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception - which includes a range of beverages and snacks
  • Roll-In Shower
  • Flat Screen TV
  • Premium Channels
  • Pay Movies
  • Telephone w/ Data Port and Voice Mail
  • Clock Radio w/ MP3 Connection
  • Desk
  • Hair Dryer
  • In-Room Safe
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Daily Housekeeping
Hide room details
2 Double Beds Custom Non Smoking - Embassy Suites by Hilton Chicago - Downtown - 7

2 Double Beds Custom Non Smoking

  • 2 Double Beds
  • Improved Air Quality
  • Free Hot Breakfast
  • Free Evening Reception - which includes a range of beverages and snacks
  • Flat Screen TV
  • Premium Channels
  • Pay Movies
  • Telephone w/ Data Port and Voice Mail
  • Clock Radio w/ MP3 Connection
  • Desk
  • Hair Dryer
  • In-Room Safe
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Daily Housekeeping
Hide room details
2 Double Beds Non Smoking - Embassy Suites by Hilton Chicago - Downtown - 8

2 Double Beds Non Smoking

  • 2 Double Beds
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception - which includes a range of beverages and snacks
  • Flat Screen TV
  • Premium Channels
  • Pay Movies
  • Telephone w/ Data Port and Voice Mail
  • Clock Radio w/ MP3 Connection
  • Desk
  • Hair Dryer
  • In-Room Safe
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Daily Housekeeping
Hide room details
2 Double Beds City View Non Smoking - Embassy Suites by Hilton Chicago - Downtown - 9

2 Double Beds City View Non Smoking

  • 2 Double Beds
  • Sofa Bed
  • City Views
  • Free Hot Breakfast
  • Free Evening Reception - which includes a range of beverages and snacks
  • Flat Screen TV
  • Premium Channels
  • Pay Movies
  • Telephone w/ Data Port and Voice Mail
  • Clock Radio w/ MP3 Connection
  • Desk
  • Hair Dryer
  • In-Room Safe
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Daily Housekeeping
Hide room details
2 Bedroom/2 Bath Presidential Suite 1 King/2 Doubles Non Smoking - Embassy Suites by Hilton Chicago - Downtown - 10

2 Bedroom/2 Bath Presidential Suite 1 King/2 Doubles Non Smoking

  • 2 Bedrooms-1 King Bed and 2 Double Beds
  • 2 Bathrooms
  • Free Hot Breakfast
  • Free Evening Reception - which includes a range of beverages and snacks
  • Flat Screen TV
  • Premium Channels
  • Pay Movies
  • Telephone w/ Data Port and Voice Mail
  • Clock Radio w/ MP3 Connection
  • Desk
  • Hair Dryer
  • In-Room Safe
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Daily Housekeeping
Hide room details
Embassy Suites by Hilton Chicago - Downtown
600 North State Street, Chicago, IL US 60654

All our accommodations offer an array of home comforts, in order to help you feel as relaxed as possible during your stay. In each of our hotel suites, you can expect:* Private bedrooms with a spacious living room* Refrigerator, microwave oven and coffee maker in-room* Two televisions* High-speed Internet access* Two-line phone with data ports* Well-lit table for dining or workAt our hotel in Chicago, you can start the day with a smile with our complimentary cooked-to-order breakfast, offering a range of tasty, healthy options. Better yet, our nightly Manager's Reception provides cold beverages in a warm and inviting atmosphere, so you can unwind after your day exploring the city.And if you're hoping to sample some of the finest eateries, you won't have to stray far, our hotel in Chicago, IL is near some great restaurants, while Osteria Via Stato - our on-site dining option - offers fabulous Italian food for lunch and dinner.Our corporate guests will relish the business facilities available at the Embassy Suites Chicago, Illnois hotel. Staying in touch with the office or holding your own conference is easy with our:* Complimentary Business Center* Audio/visual equipment rental* Meeting rooms for hire* Paging equipment rental* Fax, printer and photocopying servicesWhether you'd like to put your feet up during your trip or you're eager to keep up with your fitness routine, our hotel in Downtown Chicago caters to you. Take pleasure in the comforts of our: * Complimentary fitness room* Swimming pool* Lounge* Laundry/valet service* On-site convenience storeWith so much to enjoy at the Embassy Suites Chicago-Downtown hotel, you'll want to keep coming back again and again!

Our hotel offers a great night's stay right in the heart of Chicago, Illinois. We're located within easily accessible distance to some of the area's most popular visitor attractions.
 
Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair access. Business Services Include: Business Center Recreation Included: Fitness Center

Located near hot attractions including:* Michigan Avenue's Magnificent Mile* House of Blues* ESPN Zone* Loyola University* Chicago Museum of Contemporary Art* Rush Street* Navy Pier* Lincoln Park Zoo* University of IllinoisTraveling here on business? You'll find that our Chicago, IL hotel is just a few miles away from the city's major corporations and businesses, such as:* Boeing Headquarters* Chicago Board of Trade* City Hall* Federal Government Offices* IBM* Prudential Plaza* Sears TowerGuests at the Embassy Suites Chicago, Illinois hotel will be able to choose from guest rooms or one and two-bedroom suites.

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2019 reviews
from Douglas, Massachusetts
Submitted on 20-05-2016
Just recently stayed here with a family member, great hotel, awesome location to get to the all the main attractions. We arrived really early, but staff had a room available along with an upgrade at no charge, thank you very much! Staff was so professional and helpful during our entire 5 day stay. Rooms were immaculate, breakfast and evening reception was more than exceptional. Dropped off our luggage and toured the city immediately. Saw so much and there were so many places close by for food,... Read more
from
Submitted on 21-05-2016
I appreciated the friendliness of the staff as I arrived wet from the rain. Marissa at the front desk was efficient and helpful. The rooms are large and well appointed. The breakfast is a highlight and the evening reception was pleasant to return to at the end of the day. My only complaint was that the shower was mis-pointed so I couldn't access the full stream. Definitely will return.
from cincinnati
Submitted on 24-05-2016
I stay here every few months. The location is great; near some of the best restaurants in Chicago, plus shopping, coffee shops, Whole Foods right within a few blocks. I like the convenience of parking within the actual hotel. The rooms are typical Embassy Suites style but the breakfast buffet is better than your average ES. They even had smoked salmon, capers, etc on the buffet one morning.
from chicago, United States
Submitted on 24-05-2016
Great location and very nice rooms, close to everything downtown Chicago!!!! I would recommend!!!! Clean place and the rooms are comfortable and clean, lobby is very nice. Many restaurants and things to do in the area.
from Calumet City
Submitted on 25-05-2016
This hotel has very nice rooms and a great pool side worth the visit and more. Great room service and the morning breakfast and happy hour are the best a must visit in any city. With great views of the city and sky line.
from minneapolis
Submitted on 02-06-2016
This was our first trip to Chicago. After much debate of staying "downtown" or a "suburb" we decided to stay downtown. We certainly made the right choice. The Embassy Suites hotel was PERFECT! Very clean, great location, very comfortable room. We had a two room suite on the 10th floor. Yes the "courtyard" is open, but we were not bothered with noise at all - and there was a prom going on in the hotel. Finding the hotel was easy, as well as parking. We parked our car when we arrived and d... Read more
from Sachse, Texas
Submitted on 02-06-2016
Palmer House and other Hilton properties are a better value in downtown Chicago. This property does have an excellent location, but they do not manage the breakfast or evening snack well. They run out of food and utensils and no one seems to care when you ask for some.
from Watertown, New York
Submitted on 03-06-2016
I love staying at this hotel. The rooms are very nice and clean. The made to order breakfasts are fantastic and we always take advantage of the free afternoon happy hour. The location is perfect to walk or taxi wherever you want to go downtown. The doorman/bellhop that flags the cabs down for you when you want to go somewhere is such a nice extra touch. Definitely makes you feel pampered. We've had rooms with a view overlooking State Street which is fun both day and night and once with no view a... Read more
from
Submitted on 03-06-2016
We stayed one night so we could go to the Cubs game and visit the parks the next day. Extremely friendly and helpful, comfortable beds, cozy blankets, clean, good food, perfect location to many attractions and CTA for getting around. Kids loved the pool and breakfast! Very nice valet parking service for 24 hours.
from Lakeside, Ohio
Submitted on 06-06-2016
Good location. Close to many activities, shopping, restaurants, trains, grocery stores, coffee shop. Parking under hotel is great. Nice to have breakfast included. Evening reception gets too busy to enjoy
from Portland, Oregon
Submitted on 17-06-2016
We usually stay at a different Hilton property in Chicago but chose this one because it was a tiny bit less expensive for the long weekend we were there. The location was perfect. The rooms were clean and updated. The common areas were much better than the other Hilton property! And don't even get me started on the breakfast and free happy hour! Fantastic! We will be staying here again.
from Topeka, United States
Submitted on 18-06-2016
Two nights and slept great. Very nice hotel. Clean. Close to the L. Breakfast was included and was pretty good. Starbucks next door. Happy hour was OK. For me the clean room and super comfortable bed was all I really wanted...so the extras were a great surprise.
from Brighton, United Kingdom
Submitted on 19-06-2016
I'm here for three nights on business, the place is rammed with kids running up and down the corridor and the central atrium means it echoes so it's a very noisy hotel. The rooms are old worn and tired. I would never pay to stay here myself and quite gutted my client didn't find out a good recommendation. Spacious though. But that's about it. Not surprised they do a happy hour, they need to keep people happy.
from Davenport, Iowa
Submitted on 21-06-2016
Good location but as long as you don't need to sleep your good. We had double beds and they were like sleeping on the floor, our daughter slept on the pullout and said said it felt like daggers all night. Otherwise great place but due to the beds we will not return again.
from Xenia, Ohio
Submitted on 21-06-2016
Most importantly with any hotel stay is the level of service and cleanliness- this hotel excelled at both. At check in, our reservations were not found in the system, but with our confirmation numbers, the staff quickly corrected the issue. The rooms, lobby, and pool area were well maintained and attended to regularly. Convenient location for shopping and dining, it was very easy to walk to any number of restaurants, stores, or bars. While we didn't need transportation this stay, the front desk... Read more
from Sompsonville
Submitted on 30-06-2016
This hotel has a great location. Free breakfast is a plus. Walking distance to most everything. Indoor pool was also a plus. Starbucks and subway right around the corner. Bellman were the best. Thank you.
from Danville, California (SF Bay Area)
Submitted on 30-06-2016
Comp breakfast with cooked to order eggs. Juices, cereals, bacon, potatoes, french toast, etc. Comp cocktail time with small appetizers. Lots of available seating. Games available at cocktail time .. checkers, chess, cards, board games.
from
Submitted on 30-06-2016
I have stayed at several Embassy Suites in different cities and unfortunately was disappointed in our most recent stay in Chicago. I was encouraged by the pre check in e-mail to select a room. My grand daughter is highly asthmatic and I selected an allergen free room. I was also asked if I wanted extra towels and foam pillows. Upon arrival and opening the bed we found a soiled , stained top sheet. The pillows were feather and there was no indication as to what constituted an allergen free roo... Read more
from Chicago, Illinois
Submitted on 01-07-2016
I booked the presidential suite- went so far as to customize my reservation by paying ahead of time to have fruit & cheese in the room along with a crib for my baby. We arrived after check in time- & the front desk staff asked us to wait in their crowded lobby. After waiting 30 mins I went back up asking for answers as to what was going on. They proceeded to tell me they had given away my room to a guest with "higher status."..... They actually said that!! & never apologized once!! They offer... Read more
from Glenville, New York
Submitted on 02-07-2016
Great location. Shower was moldy. Room was noisey (outside noise). Breakfast was just ok. Bell guy was good. Access to computer and printer was very helpful. Layout of hotel is very nicely done. Many eating places close by.
from Keller, Texas
Submitted on 03-07-2016
The location of this hotel is ideal for visiting Chicago! The bedroom was separated from the living area by a door which was great for accommodating 4 people. The room had three sinks so there was limited contention for the bathroom- something much appreciated! We were underwhelmed by the selection of snacks at the evening reception (pasta with some type of white sauce and snack mix on one night and a similar pasta with chips and a pseudo-hummus type dip on the other night). Breakfast was ok... Read more
from
Submitted on 03-07-2016
Close to shopping, great places to eat at near by, the free breakfast everyday was good way more options then standard hotel breakfast. A short walk to one of the stops on the hop on off bus tour. The room was clean and the ear plugs provide drowned out all normal city noises you expect in a place like Chicago. I will definitely book again when we return to the Windy City.
from Chicago, United States
Submitted on 03-07-2016
I recently left some expensive wireless headphones in the room during a business trip. The housekeeping and Lost & found departments were top notch, responded quickly, and got them sent back to me quickly. It was a really nice hotel, in a convenient part of town and because of this I will most certainly stay there again on my next trip top Chicago.
from Coral Springs, Florida
Submitted on 04-07-2016
It is well centralized, close to the main points of interest, shopping, good restaurants nearby and very close to the red line subway line. The breakfast was good too with many things to choose from the buffet, and there is also the option of ordering things such as omelets as well. The room was comfortable too. I stayed and the 10th floor facing the main road, and It was quiet during the night.
from Greensboro, United States
Submitted on 04-07-2016
I really nice hotel. The structure is great but the best thing is the people. Nothing less than top shelf professionals. The staff was friendly and was very knowledgeable of the area and attractions. They helped from getting to the hotel from the public transit train all the way back to the airport. Well Done!
from Kansas City, Missouri
Submitted on 08-07-2016
The evening reception was weak and the Internet connection was poor. The lines were long for the reception and I could not get an Internet connection from my bedroom. I always had to be in the main area of the room to use the Internet. I don't think I would recommend this place to a friend.
from Southfield, Michigan
Submitted on 09-07-2016
Great location just steps from magnificent mile, good cook to order breakfast. Room decor and furniture is outdated. A bit noisy even up on the 11th floor at night from street noise - surprised to see ear plugs in the room but were helpful. Slightly disappointed to see room was missing some towels, soap/body wash and coffee creamer.
from Raleigh, North Carolina
Submitted on 09-07-2016
Our family staped 4 nights and had an exceptional time. The room was clean, roomy, and quiet. The free hot, made to order breakfast was amazing and the evening reception was great. Convenient to train
from Grand Rapids, Michigan
Submitted on 09-07-2016
Conveniently located near River North but a short walk from prime shopping. Friendly, helpful staff made our Hilton honors reward stay big winner. On site restaurant makes delicious carry out and has great drinks! Manager's reception and made to order breakfast are icing on the cake!
from Goshen, Indiana, United States
Submitted on 09-07-2016
Hotel was clean and convenient to most things in Chicago. However, when selecting a hotel for our family we wanted a hotel with a pool. When you make this selection in the city it limits the number of hotels available. After a long day in the city my family wanted to use the pool, we got in and it was FREEZING. My daughter is a competitive swimmer and is used to cooler water but she was so cold she only stayed in for a moment. The hot tub was being repaired so we had to come up to our room ... Read more
from Lincoln, Nebraska
Submitted on 11-07-2016
I've stayed here twice now because I like to get on the Red Line to the Cubs game easily. My son was in the front room and didn't sleep the first night because of the loud water feature. You couldn't hear it from the back bedroom which was nice. I wish they would have the water feature on 8 AM to 9 PM and then shut it off so you guests can sleep easier. We were moved our second and third nights at the hotel and the sound was minimal as the water feature was off. Overall, great hotel, especial... Read more
from Ann Arbor, MI
Submitted on 12-07-2016
This is perhaps the 6th time at this hotel. It is perfectly placed for enjoying Chicago's pleasures. The breakfast is excellent and adds a lot to the value and, for this last Sunday evening at least, their price was the cheapest around, too. Even at a similar price I would come to the Embassy Suites first. I did note in another review that the bathroom was getting outdated, especially the tub/shower area. It's time for an update to keep this hotel near the top of my list, but that should no... Read more
from
Submitted on 12-07-2016
Room had been smoked in before, then "cleaned" by spraying air freshner. No laundry on site, and none close by that would be open. Unfortunately, we ran out of cloths for the kids - the bill for laundry by the hotel was $135.
from
Submitted on 12-07-2016
Very nice and well run hotel. Would not allow kids to overrun the place. It was in a very good location, easily available to area attractions. The television volume needed some help as it was regulated.
from Cincinnati, Ohio
Submitted on 13-07-2016
Me and my children, we're very happy with the room and the staff. The room was comfortable for a family of 5. The location was great, as the hotel was in walking distance or short cab ride to attractions.
from Portland, Indiana
Submitted on 14-07-2016
This is our second stay at this hotel. It is nice and the common areas are large enough for big groups. It is convenient to everywhere you will want to go and the parking is extra money, but worth it. The only complaint is just the room color.It is a little outdated and feels dark. Each stay, we have had the same color but no big deal. Also, you can't beat the view because it is 11 stories and in the heart of the city!
from Milwaukee, Wisconsin
Submitted on 15-07-2016
I booked this hotel with booking.com for I thought was a special price of 149 after I arrived in the room I noticed that it was not the normal Embassy Suite room it was a smaller room because of the discounted price that I received of 149 when I went back down at the front desk to ask the receptionist what the normal price would be for a room at the embassy which normally has a sofa and and living room which is separated by the bedroom the receptionist told me the prices range from 1:49 2 $400 I... Read more
from Buffalo, New York
Submitted on 17-07-2016
Lots of Space and location was super convenient. A bit pricey but glad I splurged. 2 tvs, full breakfadt and free happy hour helped make this trip with 2 kids one of our better ones. Could walk to michigan ave and even navy pier, worked great.
from Plano, Texas
Submitted on 19-07-2016
Tvs were pretty much down the whole time we were there. Had audio but no video and weather did play a factor in one night. Rooms cleaned very well. Breakfast was decent. Eggs really need to be cooked and not runny if they are scrambled.
from
Submitted on 19-07-2016
I stayed here with my husband while he was here on business. The breakfast and mangers reception was excellent! Most of the staff we encountered were very courteous and helpful, except for the young Asian gentleman at the front desk. The first night I asked the Asian gentleman ( didn't catch his name ) where he could recommend we eat for dinner. I told him we had Italian for lunch so we didn't want that for dinner and all he said was here is a list of restaurants. The list had about 100 differen... Read more
from Franklin, Tennessee
Submitted on 19-07-2016
Stayed here with family for the fourth of July holidays. Pros Great location, in the heart of downtown. Walking distance to most attractions. Cooked breakfast and snacks + drinks in the evening is a big plus. Good spread and healthy options available for breakfast. Good service. Indoor pool + heated Jacuzzi is a nice touch to relax after a long day. In-house fitness center with two treadmills, two elliptical, cycle, free weights and a full body workout station. Cons/areas of improve... Read more
from
Submitted on 19-07-2016
I average staying here about once a month and the Embassy Downtown is my go to hotel when in Chicago. Typically I'm there 3-4 days at a time and having a two room suite with room to spread out makes a big difference. It's nicely finished (if slightly dated) throughout and the location is great. Easy to get in and out of the city from here and well located to just about everything I need (restaurants, shopping, corp office). But what really makes it shine is the people. The staff is absolutely gr... Read more
from Chicago, United States
Submitted on 20-07-2016
I thought this hotel was very nice, clean and good service. The rooms were 31/2 star with finishes but good shower pressure and comfy beds. I would come back for the breakfast included, which says a lot as I am very picky! They had an omlette station, and everything possible for a great breakfast, including a fountain drink machine with Pepsi products! Very impressed and enjoyed the free breakfast that I usually skip. Great DT location and walked to River North. Uber ride only $7 if you are t... Read more
from Dubuque, United States
Submitted on 21-07-2016
We had a great time in Chicago while staying at the Embassy Suites downtown. Great suite in the center of downtown close to shopping, museums, theatre and nightlife. The suite was large and the included cooked to order breakfast is always great. This is the place to stay in downtown Chicago>
from Elkhorn, Nebraska
Submitted on 21-07-2016
Great hotel, great location, great staff.....breakfast was very good & made to order....evening reception was fun & service was fantastic!!! Room very clean & staff very accommodating & always smiling!! will stay here again.....
from Tarrytown, New York
Submitted on 23-07-2016
Great location. I was checked in by a very impersonal front desk staff member. Although he was professional, he seemed focused on something else. As he slid my room keys towards me, he did not mention my room number or where to find it. He then walked briskly away from the desk. I felt unappreciated. The room was standard and clean. I didn't really care for the free buffet breakfast. Plenty of lukewarm bland food. The free cocktail hour was not bad. Very nice housekeeping staff.
from French Lick, Indiana
Submitted on 25-07-2016
For transparency purposes, let me state the issue started with me. I picked the wrong check-out date on the date clicker. From there, it just got worse. First, I tried to simply add a fifth night to my stay. This couldn't be done for whatever reason so they canceled my existing reservation and rebooked it for five nights...at a rate $60 more per night than my Hilton Honors rate! Because I had to make this change five days before arrival, I really had no choice. Then, a decision was made that ano... Read more
from
Submitted on 25-07-2016
Me and my son really enjoyed our stay We had been working hard all winter and decided to take a mini vacay. This place is what we needed. The beds were cozy, and the staff were nice. We really enjoyed the breakfast it was yummy Thank you
from Fredericksburg, Virginia
Submitted on 26-07-2016
This visit was a return trip and as before the hotel was very nice. The complementary breakfast was really great. I will definitely stay at this hotel again. It is in a great location and has a lot of good dining in the area.
from Brookfield, United States
Submitted on 25-07-2016
The Embassy at State street is a very good Hotel for a good price, close to the magnificent mile. The personnel is friendly and ready to assist if needed. I recommend this Hotel for a family since breakfast is free. Also, enjoy free drinks during happy hour!
from
Submitted on 26-07-2016
This is our "go to" hotel in Chicago. Great staff, and the hotel is convenient to Michigan Avenue, Rush Street and the Chicago Riverwalk! The staff is very good and and the included breakfast is good, and extremely convenient before starting a busy day in the city. Great value too!
from Detroit, Michigan
Submitted on 29-07-2016
Friendly staff, comfortable room, great location. Free breakfast & evening reception is a bonus. The pool is small but we didn't have time to use it anyway. Valet parking was easy. The garage is attached to the hotel.
from TADWORTH
Submitted on 29-07-2016
We have stayed in a number of different hotels in Chigago and whilst this may not be the most luxurious, if you want a large room, comfortable beds, an ideal location in the middle of Chicago and mid-point of North Michigan Avenue AND free breakfast and evening drinks, then this is the place for you!
from Chicago, Illinois
Submitted on 29-07-2016
The staff was great ! Checking in and out was smooth the happy hour was awesome!! The beds were comfortable and the room was very clean !! The pool was beautiful !! Breakfast was great !!! I recommend this hotel !!
from
Submitted on 30-07-2016
We had a great stay at this resort with our family! The staff was excellent! Hector did a great job of keeping us entertained!! We loved the breakfast buffet. You can build your own omelettes. They have lots of choices. We walked to everything from this location. Would definitely stay here again. Our only complaint was the beds were small but we knew this when we booked. A fun place to stay in Chicago!
from Iowa City, Iowa
Submitted on 31-07-2016
We especially enjoyed the complementary evening reception and breakfast buffet. The bartender provided great service,and the breakfast had a large assortment of choices.We would definitely stay here again when visiting Chicago!
from West Palm Beach, Florida
Submitted on 04-08-2016
My wife and I came to Chicago to link up with our son who goes to Northwestern. We try to always stay at Embassy Suites since they offer such a great product, and this was one of the best we have experienced! From Hector at breakfast to the front desk staff, everyone was very helpful and really gave the hotel a personal touch. You can tell that this place has good management by their amazing staff. Well done Embassy Suites Chicago!
from new jersey
Submitted on 01-08-2016
Very Clean rooms, breakfast service was excellent. Staff kept the breakfast area clean and moving so there were no long lines. We stayed at the other Embassy Suites near Navy Pier last year and it was awful. Average wait was 1 hr for an omlette there.
from Woodbridge, United Kingdom
Submitted on 05-08-2016
I booked this for a work trip and ended up moving as found the rooms and hotel so miserable. The suite has a living area with an internally facing window, so you have to keep the curtains closed all the time and gives it the feel of a funeral home.... The bed was comfortable and was very clean. Central hotel areas were full of tourists and what felt like a 1000 kids... Im sure a good hotel if you want something more relaxed and family friendly, just not for me. never again
from Mebane, North Carolina
Submitted on 06-08-2016
The hotel was excellent, service was wonderful. The suites were clean and well appointed. My only complaint is the channel selection and it really goes for all Hilton Hotels. They need to get smart tv's so guests can log into their own Amazon Prime and Netflix accounts. Just a suggestion.
from IOWA
Submitted on 08-08-2016
This hotel is in a prime location! It is just blocks from Michigan Avenue! You rarely have to take a cab to get anywhere! The hotel is clean, managers reception, breakfast! What more can you ask for! This hotel only offers valet parking so plan an extra 59 a night for that but it's worth it!
from Paxton, Illinois
Submitted on 08-08-2016
Just a great family hotel! They provide free happy hour and breakfast! If you never had an embassy suite breakfast your missing out because there is no way you should leave hungry. Only neg. you can only check in at 4 and we got there a half hour early and had to wait.
from Burtonsville, Maryland
Submitted on 08-08-2016
Chicago trip to visit relatives and see tourist sites and landmarks. We have stayed at Embassy Suites 600 State Street for the last five years and find it perfect for location, amenities and food choices. The breakfast bar is fabulous and the happy hour is great.
from Lambertville, Michigan
Submitted on 09-08-2016
Room and location are wonderful, used key drop to check out, billed more than double the rate quoted on phone reservation. Of course no bill under the door. Be careful! Was billed $499. Per night for one room!
from Clovis, New Mexico
Submitted on 10-08-2016
People are great and try hard to do a good job. Unfortunately the structure and facility is in dire need of improvement . Booked rooms months in advance for family event. When we arrived the requested rooms not available. We were offered a smaller room on the same floor. That turned out to be musty and damp. Carpets , curtains desperately need cleaning. Bathroom sad, soap dish in the shower falling out of the wall revealing a black moldy space. This obviously going on for some extended period o... Read more
from Chicago, United States
Submitted on 11-08-2016
This hotel did a fabulous job of meeting my expectations. Very friendly and helpful staff. The hotel offers an awesome full breakfast and evening reception included in your stay. My family was very pleased with our stay and will definitely stay here again.
from Aurora, Illinois
Submitted on 12-08-2016
I don't understand the negative reviews. I booked and prepaid for the hotel without any issues. My final bill was accurate. Someone in my party did not like the breakfast. To be fair, he doesn't eat eggs or meat and is extremely picky. I loved the breakfast. It was very busy but the food made up for the wait. I loved the room. It had two beds with a sofa couch. The bedroom was separate from the living area. There was a sink in the bedroom. The pool was nice. The hot tub was overrun by children... Read more
from Chicago, Illinois
Submitted on 12-08-2016
Super clean hotel with great size suites. The location is walking distance to everything you would want to see in downtown Chicago. Complementary breakfast was excellent with a very big choice There us N evening reception with free drinks and snacks. Would definitely stay here again. I'm
from Columbus, Ohio
Submitted on 13-08-2016
Beautiful hotel in downtown Chicago. The breakfast was great and the evening reception was nice too. The complimentary drinks are pretty good! They had vegetables and spaghetti noodles with a sauce the night I attended.
from Counce, Tennessee
Submitted on 16-08-2016
I stayed 5 days at the Embassy and I loved the atmosphere, clean, comfortable 1 bedroom suite, as well as the staff! The amenities were outstanding, perfect location, steps from everything. I would love to stay again anytime!
from Columbus, United States
Submitted on 16-08-2016
This is a great hotel in terms of service and location. The complimentary breakfast is awesome! Check out the bar in the lobby! The staff was very pleasant and everything was handled professionally. Anything you need is in the hotel and there are stores within a block if you need to pick up anything.
from Lafayette, Indiana
Submitted on 17-08-2016
Hotel is convenient to most everything. Red line a few blocks away. Grocery a block away. Magnificent Mile a short walk. Great location. The breakfast is terrific. Shower is small in the king room, rest of room is roomy with microwave and mini fridge.
from Fort Wayne
Submitted on 17-08-2016
Great location puts sightseeing within walking distance. Lou Malnati's pizza just a few blocks away. Fair room price but be prepared to pay additional fee for parking. Overall it was a wonderful experience.
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