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FINAL WEEKEND: $5 Books Your Hotel Details 

Courtyard by Marriott Chicago Downtown River North

Chicago All Airports, IL, US (CHI)

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Based on 4382 reviews
Room & Rates
Executive King

Executive King

1 king bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Suite

Standard Suite

1 king bed
418 sq feet (39 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Standard Suite

Standard Suite

2 double beds
462 sq feet (43 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Standard Room, 1 King Bed with Sofabed

Standard Room, 1 King Bed with Sofabed

1 king and 1 sofa bed
286 sq feet (27 sq meters)

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

2 double beds
286 sq feet (27 sq meters)

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Group Rate

Group Rate

1 king bed or 2 double beds
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Courtyard by Marriott Chicago Downtown River North
30 E Hubbard St, Chicago, IL US 60611

Rooms
Make yourself at home in one of the 337 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. Additional features include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at a restaurant or in a coffee shop/cafť. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 5,000 square feet (0 square meters), including meeting rooms.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 37.00 per person (approximately)
  • Valet parking fee: USD 62 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 4382 reviews
from Bountiful, Utah
Submitted on 22-05-2016
Stayed here recently for business. The hotel is conveniently located and the staff was all very helpful. I liked the breakfast buffet but found the hotel lacking for lunch and dinner alternatives. For the price, I thought the rooms seemed outdated - particularly the bathrooms - not real outdated but definitely showing their age. Twice in three days I returned to my room after 3 pm and my room hadn't been cleaned yet and had to call since the cleaning carts were all gone on my floor. The conci... Read more
from Michigan
Submitted on 22-05-2016
Stayed there for a conference. It was convenient to the venue, food was ok, bed was comfy and there were plenty of pillows. The internet was a problem. I had trouble connecting intermittently on my laptop as well as my phone so it was difficult to get work done in my room. They took off an errant charge for minibar purchase from my bill without question. Staff was courteous and helpful -- or tried to be with the wifi thing anyway. Nice view of the river from the room.
from Bengaluru (Bangalore), India
Submitted on 23-05-2016
Good service. Amazing views from every room. Great sights of downtown especially in the evening.. You'll love the walk or run along the waterfront. Highly recommended. Courteous staff. Heritage Hotels surrounded by newer ones.
from
Submitted on 23-05-2016
I'm already a huge Starwood fan, but the Sheraton Grand Chicago makes it even better with their excellent customer service and generous upgrades. My parents and my uncle and his wife were very impressed with the room. Thank you again for accommodating us - especially on the weekend. Starwood has bent over backwards for me and these kind gestures speak volumes about the brand and specifically your hotel. You can rest assure we'll be back staying at your hotel when we come back to Chicago. Tha... Read more
from Streator, Illinois
Submitted on 24-05-2016
I stayed at the Sheraton because it was hosting a large dinner meeting. Very nice place. Check in was a breeze, and everyone was very pleasant and helpful. My only complaint was the parking situation. I called ahead to see where to park, and I was told they had parking right in the hotel, either valet or self park. We drove down to park in the lower garage. We were then told self parking was full, and they only had valet parking. What can you do once you are already down in there, and trying to ... Read more
from
Submitted on 05-06-2016
Visiting Chicago for the first time with my wife. Wasn't sure about where to stay? Sheraton has a good reputation in my book, so decided to stay there. WOW... Walking access to the River Walk, the Navy Pier, Downtown, etc. Staff at the conciege desk was so helpful with directions, etc. I called ahead before my arrive and a staff member was able to help me locate a florist in the area and have flowers in the room upon our arrival, in honor of our 35th anniversary! Thanks Sherton
from Providence, Rhode Island
Submitted on 06-06-2016
My wife and I attended a legal conference here in May, and have attended other conferences at this hotel in the past. It is a comfortable, clean, friendly venue with excellent services. It is also well located for sight seeing. A good choice when visiting Chicago.
from Hamilton, Canada
Submitted on 06-06-2016
The hotel is a typical Sheraton, but what makes it stand out is the service. All the staff were really friendly and helpful. Plus, the location is great. I wouldn't eat there, as the food is really expensive and there are great restaurants within walking distance, but for a home base while in Chicago it's ideal.
from Dubuque, Iowa
Submitted on 06-06-2016
Stayed here for a conference and was very impressed with this hotel. My room had a gorgeous view of the river. Being away from heavier city traffic made the room quieter at night than many Chicago hotels I've stayed in before. There is some mild noise from river traffic during the day, mostly tour boats, but it was not unpleasant at all and kind of fun to watch the tours. The bed was amazingly comfortable, with big pillows. We used the self-park option and it was nice to have that option. The ga... Read more
from San Jose, California
Submitted on 06-06-2016
From Greg Gasparovic / Starwood Platinum member This review is to pay special thanks to Caitln Gooding, Front Desk and Club Services leader, and the Sheraton Grand In Chicago. I realized I forgot to write this review when I began to plan my upcoming to trip to Chicago. I feel terrible that I forgot. My review below: On Feb 26th and 27 I stayed at the Sheraton Grand with my son who is looking at colleges to attend in Chicago on 2018. I wanted my trip with my son to be a special and memora... Read more
from Deutschland / Germany
Submitted on 20-06-2016
The service was just excellent. Even though we have enjoyed a very competitive price we have been treated like VIP's. Every employee was extremely friendly and tried to fulfill all our wishes and requests. Due to the good location you can do a lot of sightseeing by walking. Hop-on hop-off busses are stopping nearby.
from Kirkwood, Missouri
Submitted on 20-06-2016
Two of my girlfriends and I were in Chicago for a weekend. The concierge was excellent in helping us get tickets to the architectural tour and suggesting a place for a quick lunch before the tour. She also gave a great recommendation for dinner and breakfast the next morning. The hotel was nice with very comfortable beds and was quiet. There was a lot going on there, including a prom, but our sleep wasn't disturbed. I recommend getting a room on the river side, as the view was really nice. Th... Read more
from
Submitted on 20-06-2016
The staff here were very nice which is notable given the large crowds the hotel hosts on any given night. We liked the room enough though it did appear that it was in need of a little bit of tlc with some loose/cheap bathroom fixtures, some minor grouting issues in the tub, etc. That said, the location is great, the staff very helpful and the front desk well organized and efficient. It was a pretty though not especially romantic stop for a getaway weekend.
from
Submitted on 20-06-2016
I stayed here for 4 nights while attending the TVT conference. I had a double on the 11th floor overlooking the river. The room was pretty spacious and afforded a pleasant view. The bathroom was of a good standard. The decor was dark however and appeared dated. Breakfast was fair but by not exceptional and I would say fairly standard. The only hotel staff I came in contact with was at the concierge who were very helpful indeed. The hotel is central and short walk from Michigan Ave, Millennium P... Read more
from Bowie, Maryland
Submitted on 20-06-2016
I have no major complaints and no major compliments - not that it's bad thing. I was there for a five-day conference, with a lovely view overlooking the river. What I liked: all the people I dealt with were very nice and helpful. Very comfy bed and roomy shower. Nice big well-equipped gym. It's a little thing, but I liked their cool modern led lamp on the credenza. Some things I didn't like as much: the nasty horrible price-gouging minibar that seems to be so common with 4- and 5-star hot... Read more
from Lake Geneva, WI
Submitted on 29-06-2016
I have stayed at numerous Starwood hotels throughout the last 10 years and am always glad to come back to stay at the Chicago Sheraton Grand. Their staff treats the guests with utmost care and make you feel like you are at home. During a recent trip, my wife, daughter and her two friends came to the city to join me. Of course they shopped and explored while I worked; however, the Sheraton staff, in particular Caitlin Gooding, accommodated us more than expected. We were fortunate to have her ... Read more
from Twin Lakes, Wisconsin
Submitted on 29-06-2016
This hotel has beautiful view of the river, on the boardwalk. Excellent and friendly staff, very clean rooms and common areas. We were in town for a conference and The Chi-Bar lounge was a great meeting place on our arrival day. Nothing but nice things to say about this property.
from maryland
Submitted on 29-06-2016
This hotel is in a great location. Right near the water, restaurants, the Navy Pier and more. Bed is very comfortable, rooms are clean, and the staff is helpful (special shout out to Melissa Moore @ the front desk!)
from Houston, Texas
Submitted on 30-06-2016
Let me start with service first. I was trying to book for a conference and the service provided by Crystal at the reservations was amazing. The promptness and quality of service was just awesome. I would highly recommend connecting with Crystal for any reservations. You won't be disappointed. The others employees at Sheraton also always greeted with a smile. The location of the hotel is quite central for you to get to the best spots of Chicago. My experience at the hotel and the 5 day conferen... Read more
from Philadelphia, Pennsylvania, United States
Submitted on 30-06-2016
A beautiful hotel in a beautiful city. Everything was exceptional. Sheraton is one of the best and this hotel was no exception. In the heart of everything. Will definitely return someday soon to this wonderful city and great hotel.
from Whittier, California
Submitted on 03-07-2016
We arrived at noon. I was expecting to check our bags but we were told we could check in. When we arrived in our room, I was delighted that we had a view of the Navy Pier. I got my room through Hotwire, so I was pleasantly surprised to be treated so well. (I recently booked directly with an Embassy Suites and was treated awfully.) I would highly recommend and I would definitely stay at the Sheraton again. Pros: Early check -in Lake Views Indoor pool with breathtaking views Located on the rive... Read more
from Wadsworth, United States
Submitted on 03-07-2016
Second time I've stayed here and i will stay here again. The staff is super friendly. We hace early check in which was awsome. I booked the parking with the hotel which i recommend, you can save money doing it this way. The location is my favorite part. It's a 5 min. Walk to navy pier, 2 min walk to Michigan Ave. And right next to the river walk.
from
Submitted on 04-07-2016
Pros: This hotel is massive and beautiful. We were only there one night but our stay was very enjoyable. Our room was on the 28th floor with a view of the Lowes pool and deck. It was the day before the 4th of July so the hotel was pretty packed and busy. Our room was very well kept, I think a little older but beautiful nonetheless. We did not get to eat at the bar or the restaurants but when we walked by the gift store at 10:30 pm it was closed with a sign saying they would be back at 10:45 pm o... Read more
from Orlando, Florida
Submitted on 04-07-2016
Great view for the fireworks!! Room 2653 or any southeast corner room. The burger bar downstairs was great. LB bistro breakfast was fantastic. Concierge was very helpful with directions. Bell hops were kinda slow but that was expected for the volume of folks checking in to the hotel.
from Fort Collins, Colorado
Submitted on 05-07-2016
Location was excellent, rooms were clean but not as well furnished as comparably price hotels in the area. The gym is one of the best I've ever seen in a hotel. Pay the extra couple dollars for a room with a water view of the lake or river. Staff was poor, doorman didn't do much considering I showed up late at night, didn't offer to help with bags. "Security" apparently had the most important job in the world. Both people that I interacted with when checking in were short, unfriendly, and unhelp... Read more
from Warren, Ohio
Submitted on 09-07-2016
We have stayed at the Sheration Grand multiple times over the years. We have never had any issues until this year. The hotel location is perfect! You can walk anywhere...Magnificent Mile, Navy Pier, Millennium Park. We had an excellent room with a great view of the river, however, the bathroom is in sore need of an update. Small sink with 2 tiny shelves is not easy to use with 2 people trying to get ready in the morning. Hopefully, Sheration will decide to update some of the bathrooms in the n... Read more
from
Submitted on 09-07-2016
This hotel is in a great location. You're within walking distance of endless places to dine, entertainment, and sight seeing. Walking anywhere is easy and relatively safe and secure. The facility itself has a couple nice in house eating options, work out facilities, and multiple meeting locations. Parking fees are comparable to other hotels nearby. The rooms themselves could be nicer, but all things considered I will return.
from Wilmington, Delaware
Submitted on 13-07-2016
Comfortable rooms, helpful staff and convenient location. Provided directions to places we were interested in visiting via sketched routes on maps. Doormen were very efficient at calling in taxis from a nearby side street and declined a tip!
from Istanbul, Turkey
Submitted on 13-07-2016
Just on the banks of the river and most of the rooms have good river view. My room was ok. No way to get fresh air in the room, all the widows are locked. There are really good meeting facilities. Breakfast was ok. Close to N.Michigan av. But need to walk for a bit. Room rates are usually high.
from Clarkesville, Georgia
Submitted on 14-07-2016
One week in comfort with everything in Chicago within walking distance.This hotel is next to the river,close to the Naval Pier and every kind of food to taste. Museums,Soldier Field,Wrigley Field and The Sears Tower. The Bean and the fountains are near too.
from Baltimore, Maryland
Submitted on 14-07-2016
Best thing about this hotel were the views..awesome views is the Navy Pier and its proximity to restaurants and shopping.. Comfortable beds...However the rooms need a MAJOR renovation...furniture was very very worn ...hallway carpets very old and dated. We were theory for a basketball tournament.. Odd that the tournament sponsors chose a hotel with NO LAUNDRY? Sometimes location isn't everything.
from
Submitted on 14-07-2016
Attended a conference with 650+ people yet rarely experienced a long wait at the elevators & 2 escalators kept things moving. Enjoyed the pear martini very much (a specialty) but they are proud of their drinks ($$$$). Easy access to many destinations on foot (grant park, the bean, magnificent mile). Was not so impressed by the food. Pretty bland but I wasn't cooking so I was happy to eat it. The desserts rocked. Easy spot with lots of activities close!
from Washington DC, District of Columbia
Submitted on 17-07-2016
I really like the convenience of staying at this location. It is central to everything. I can walk outside and run out on the Riverwalk towards Soldier field or go grab coffee at Peet's or Intelligentsia within 15 minutes. I usually get the high floor rooms with a city view. For a very busy hotel, their staff service is attentive and effective.
from Evans, GA
Submitted on 17-07-2016
I cannot say enough good things about the Sheraton Chicago. The views from our room were beautiful and the beds were so comfy I wanted to bring mine home. The staff was courteous and super friendly, always willing to give suggestions on great places to eat nearby. The hotel restaurants were also nice and the riverside bar was beautiful
from Texas
Submitted on 18-07-2016
We stayed 8 days for a convention. The Sheraton Grand had our room ready early the staff was very helpful. They do not have much of a restaurant on the property. Pretty limited breakfast. They do have a starbucks in the bottom floor of the hotel. There is a fantastic hamburger restaurant out at the riverwalk. The pool is inside which was very warm to use on such hot days that we were there. There is a small outside patio from the pool to sun bathe. There a 3 restaurants closeby for breakfast tha... Read more
from Miami Beach, Florida
Submitted on 19-07-2016
Stayed here for 5 days and was pleasantly surprised when I ended up on the 20th floor over looking the river. The view was beautiful all day long and at night is was just stunning. Situated just behind the NBC building the Sheraton is close to Pier, Magnificent Mile, restaurants, shopping and the hop on hop of bus stop was just outside the door. This is a busy hotel, but I never had a problem waiting for the elevators or being served by the attentive staff. We had lunch at the riverside burger... Read more
from Los Angeles, California
Submitted on 19-07-2016
What a pleasant surprise, right on the river front with restaurants and activities. Also just a few blocks from Navy Pier and the lake front. The inside Shulas steak house is great. Service was super and my international guest were very pleased with the location and service. Oh, just a few blocks from Michigan Ave. did I hear shopping.
from Madison, Wisconsin
Submitted on 20-07-2016
Staying at this hotel alone propelled our stay from a business trip to a romantic weekend! The views from our room were gorgeous and the location made it extremely convenient to walk to Michigan Ave., Navy Pier, jog along the lake, and eat at all the top dining establishments. The hotel itself is spacious and nice. The room we got overlooked the river and directly at the city. It was simply amazing! The breakfast buffet could probably be skipped. Nothing phenominal, however, most of the close-... Read more
from Miami, Florida
Submitted on 20-07-2016
I recently stayed at this Sheraton property during a busy conference week. My reservation was done last minute and although I am not a SPG Platinum member, I was upgraded to a higher floor and with amazing views of the river! The concierge service was great as well, with some solid food recommendations, depending on the requirements (client dinner, after-hour drinks). Finally, the gym. Always nice to to have a variety of machines and the SGC has them. Will definitely stay here next time, as it ... Read more
from Philadelphia, Pennsylvania
Submitted on 23-07-2016
This is a typical older Sheraton that has a tiny bathroom (door almost hits toilet) that has been partially renovated (vanity and mirror but not the tub and toilet). The staff is nice and the rooms are adequate. The location of the property could not be better if you work in Loop or if you are there for vacation. I would recommend this hotel if you are using points or if you get a good deal.
from Chicago, Illinois
Submitted on 23-07-2016
The bathrooms have a plethora of grip bars, which is unusual in a good way, though there is no counter top to speak of in the bathroom. There are some updates that left the old foundations in place, but it's exceptionally clean, the staff is Delightful, and the bed was positively heavenly. Bonus points, there is s lot of excellent food immediately available. It's a good place to stay for visiting navy pier or Michigan Avenue. Is also close to the boat tour slips. It is a shame that the beautifu... Read more
from Grande Prairie, Canada
Submitted on 24-07-2016
We travelled to Chicago for a birthday. As I am a long time platinum member, they were aware of the date and the check in staff member provided a complimentary drink ticket for all three of us. This was an unexpected surprise and started the stay on the right foot. The room itself was an upgrade and included club lounge access. The lounge is the one area where the morning staff could teach the evening staff some lessons on service. The morning sees constant refreshing of items, clean tables and ... Read more
from Edmond, Oklahoma
Submitted on 24-07-2016
I attended a conference that was held at the hotel. I can't remember staying at a hotel recently where every single employee acted like they were glad you were staying there and their primary reason to be there was to serve you. The facilities were clean and the rooms comfortable. The location turned out be be very convenient for taking an architectural river cruise as well as walking to my new favorite Chicago restaurant, The Purple Pig.
from Milwaukee, Wisconsin
Submitted on 25-07-2016
This hotel property is one of my favorites in Chicago. My mom and I try to stay here every time we come to the city for shopping, exploring and fun -- it is perfectly located about a block from Michigan Ave, excellent for the time we spend in Nordstrom. The beds are the most luxurious and comfortable after a long day or walking and exploring the city. Our view this time was awesome -- overlooking the lake and the northern part of Michigan Ave, including the Hancock tower. My favorite part is... Read more
from Stavanger, Norway
Submitted on 25-07-2016
Sheraton Grand Chicago is gigantic and impersonal, just the way we wanted a hotel in Chicago to be. The location is good enough, but there are not many recommendable places to eat in near walking distance. I guess Sheraton Grand Chicago is what we can call an old style hotel. Our room was a bit too worn, and the cleaning was not perfect, but the view was amazing. As for most hotels in the USA, Sheraton offers small queen size beds for families. The beds are just not big enough for two adults a... Read more
from Atlanta, Georgia
Submitted on 25-07-2016
We stayed on the 14th floor overlooking the perfect skyline. Across from the riverwalk which was perfect. You can watch boats go bye in the summer from your room. The room was clean big and the bathroom was a good size.
from
Submitted on 27-07-2016
Very standard rooms for the price - this hotel is about location. The lobby is awesome and if you need a cab it is super simple - almost all the tour companies pick up here and it is a great hotel for business. Convenient to everything. Room service was timely - restaurants lacking. Room service menu could be MUCH better than a meat and three steakhouse - we are in Chicago. Luckily grub hub delivers everything you could imagine in this town. In room movies on demand was nice for the evening w... Read more
from Marion, Ohio
Submitted on 27-07-2016
For a hotel in a major city that I am paying over $200 per night, I expect to have some additional things that even a "regular" hotel chain provides. Things such as a refrigerator, free wifi would have went A LONG WAY to making this stay better. Parking fees were in my opinion, too much also, but I guess they are about the same at other local places. Yes I should have checked on the wifi and room amenities before reserving. I just figured that was on par with Hampton Inn and Drury Inn and ... Read more
from Los Angeles, California
Submitted on 27-07-2016
Stayed for a conference in the hotel, and had an okay experience. Found the location convenient to Whole Foods, however it was a bit of a hike to other pockets of restaurants and shopping. I found the customer service and staff to be inconsistent. Some were friendly and others were not so much. I ordered room service a few times and found the food to be good and fast, which is helpful when you are overscheduled at a conference. Overall I'm not sure I would stay here again when considering the pr... Read more
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