Congress Plaza Hotel

3.0 Stars
nightly rates from
$250 125
520 S Michigan Ave. View Map
Chicago, Illinois 60605

BookIt.com Guest Rating

Ae from E, Ia BookIt.com Verified Traveler
  • Overall Experience:Overall Rating
  • Quality:Quality Rating
  • Value:Value Rating
  • Cleanliness:Cleanliness Rating
  • Staff Efficiency:Efficiency Rating
  • Staff Friendliness:Friendliness Rating
  • Would Return or Recommend?Yes
Posted: Wed, Jul 08, 2015
"First off, the location is perfect with an awesome view of the Park but the hotel is showing its age. The Air Conditioner in our hotel room had been leaking so when we arrived half of the carpet was soaking wet in the room. The drain in the tub was also clogged and the tub itself was cheap thin plastic which sounded like it was going to break when you stepped on it. The maintenance staff was superb and fixed these issues quickly. When we called with a complaint the front desk staff they acted like we were bothering them and said they would return calls which they never did. They also acted like they could care less about people staying at the hotel and were more concerned with people checking in. We were refunded one night's stay for the Air Conditioner and drain issues which saved our stay from being a complete fiasco. In closing I would recommend this hotel mainly for its location."

... More 
Chris P from Libertyville, Il
  • Overall Experience:Overall Rating
  • Quality:Quality Rating
  • Value:Value Rating
  • Cleanliness:Cleanliness Rating
  • Staff Efficiency:Efficiency Rating
  • Staff Friendliness:Friendliness Rating
  • Would Return or Recommend?Yes
Posted: Tue, Oct 28, 2014
"My family and I stayed at the Congress last year during the holiday season. We walked to Millennium Park to ice skate, and later that night strolled down Michigan Avenue looking at all of the holiday lights. The location is great. And the price can't be beat for a downtown hotel. It's an older hotel but a good value. "

... More 

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Congress Plaza Hotel

 At the Congress Plaza Hotel, guests can explore the best downtown Chicago has to offer just by stepping outside their front doors. Read More About Congress Plaza Hotel

Congress Plaza Hotel Deals & Specials

Rooms & Rates for Congress Plaza Hotel

Lakeview King
Room Sleeps up to 2 People
A Lakeview King Room at the Congress Plaza Hotel offers fabulous views along with the following amenities:
  • One King Size Bed
  • Premium Cable Television
  • Complimentary Coffee Maker
Standard Double
Standard Double
Room Sleeps up to 4 People
A Standard Double Room at the Congress Plaza Hotel offers the following amenities:
  • Two Double Beds
  • Premium Cable Television
  • Complimentary Coffee Maker
Standard King
Standard King
Room Sleeps up to 2 People
A Standard King Room at the Congress Plaza Hotel offers the following amenities:
  • One King Size Bed
  • Premium Cable Television
  • Complimentary Coffee Maker
See All Available Room Types
Exclusive Call Center Special!
Must call to book.
Toll Free: 888-782-9722
Amenities: Congress Plaza Hotel
  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • 24-Hour Maintenance
  • 25 inch T.V or larger
  • AAA Approved
  • ATM Machine
  • Adjoining Rooms
  • Air-Conditioning
  • Art Gallery Within One Mile (nearby) (+)
  • Audio/Visual Equipment (+)
  • Ballroom (+)
  • Barber Shop
  • Beach Access (nearby)
  • Beauty Shop/Salon (+)
  • Bicycle / Scooter Rental (nearby) (+)
  • Biking / Hiking Trail (nearby)
  • Breakfast Room
  • Business Center (+)
  • Business Services
  • Cable
  • Cafe (+)
  • Car Rental Desk
  • Casino Shuttle (nearby)
  • Clock Radio
  • Coffee Maker
  • Coffee Shop
  • Coin Operated Laundry
  • Complimentary Coffee
  • Complimentary Coffee
  • Complimentary Newspaper
  • Concierge Desk
  • Conference Rooms
  • Connecting Rooms
  • Continental Breakfast
  • Data Port
  • Desk/Work Area
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Express Check-Out
  • Fine Dining
  • Fitness Facility
  • Flat Screen Television
  • Free Morning Paper
  • Full Breakfast (+)
  • Full Cable
  • Gift Shop on Property
  • Golf (nearby) (+)
  • Great for Kids
  • Great for Nightlife
  • Hair Dryer
  • Handicap Accessible Elevator
  • Handicap Rooms
  • Handicap Services
  • High Speed Internet (+)
  • Honeymoon Amenities
  • Housekeeping
  • Ice Machine
  • In room Safe
  • Interior Corridors
  • Ironing Board
  • Jogging Area (nearby)
  • King Bed
  • Lake Access (nearby)
  • Lake View (+)
  • Laundry Services/Laundry Facility (+)
  • Lounge/Bar
  • Luggage Storage
  • Multi Line Phone
  • Multilingual Staff
  • Museums Nearby (nearby) (+)
  • News Stand (+)
  • Non-Motorized Water Sports
  • Non-Smoking Rooms
  • On Shuttle Route (nearby)
  • On-Site Check In
  • On-Site Events
  • Parking (Fee) (+)
  • Pay Per View
  • Phone with Voicemail
  • Photocopy Machines
  • Postal Services
  • Public Internet Access (+)
  • Radio
  • Restaurant
  • Retail Stores (nearby) (+)
  • Room Service (+)
  • Safe Deposit at Front Desk
  • Secured Parking
  • Security Guard
  • Shoe Shine (+)
  • Shopping (nearby) (+)
  • Smoking Rooms Available
  • Sundry Shop (+)
  • Telephone
  • Town Car Services (nearby) (+)
  • Train Access (nearby)
  • VIP Rooms
  • Valet Parking
  • Vending Machines
  • Video Check-Out
  • Video Game Console
  • Wake-Up Calls
  • Wake-Up Service
  • Walk to Nightlife
  • Waterfront
  • Wedding Services
  • Wheelchair Access
  • Wheelchair Access
  • Wheelchair Access Elevator
  • Widescreen TV
  • Wired Internet (+)
  • Wireless Internet (+)
  • Wireless Internet (+)
  • Wireless Internet Access (+)

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.