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Best Western River North Hotel

Chicago All Airports, IL, US (CHI)

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Based on 2044 reviews
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Room & Rates

Standard Room, 1 King Bed

1 King Bed
300 sq feet (28 sq meters)

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Double Room, 2 Double Beds

2 Full Beds
Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Double Beds, Accessible, Bathtub (NonSmoking)

2 Full Beds
Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Accessible, Bathtub (NonSmoking)

1 King Bed
Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premier Suite, 1 King Bed, Accessible, Bathtub (NonSmoking)

1 King Bed
Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premier Suite, 2 Double Beds, Non Smoking, Refrigerator

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premier Suite, 1 King Bed, Non Smoking, Refrigerator

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Suite, 1 King Bed, Non Smoking, Refrigerator (Living Area)

1 King Bed
Layout - Separate living room
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Suite, 1 King Bed, Non Smoking, Refrigerator (Living Room)

1 King Bed
Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Double Beds, Non Smoking (Work Desk)

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, desk, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking (Work Desk)

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, desk, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in-Shower)

1 King Bed
Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 King Bed
390-sq-foot (36-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, desk, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premium Suite, 1 King Bed, Refrigerator

Premium Suite, 1 King Bed, Refrigerator

1 King Bed
452-sq-foot (42-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, 1 King Bed, Accessible

Deluxe Suite, 1 King Bed, Accessible

1 King Bed
550-sq-foot (51-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premium Suite, 1 King Bed, Accessible, Bathtub

Premium Suite, 1 King Bed, Accessible, Bathtub

1 King Bed
450-sq-foot (42-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, 1 King Bed, Refrigerator

Deluxe Suite, 1 King Bed, Refrigerator

1 King Bed
550-sq-foot (51-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Refrigerator

Suite, 1 King Bed, Refrigerator

1 King Bed
550-sq-foot (51-sq-meter) room with city views

Layout - Separate living room
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, 1 King Bed, Refrigerator

Suite, 1 King Bed, Refrigerator

1 King Bed
550-sq-foot (51-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed
350-sq-foot (33-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Standard Room

Standard Room

2 Full Beds
350-sq-foot (33-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, desk, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, Accessible, Bathtub

Standard Room, Accessible, Bathtub

2 Full Beds
350-sq-foot (33-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Premium Suite, Refrigerator

Premium Suite, Refrigerator

2 Full Beds
450-sq-foot (42-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Best Western River North Hotel
125 W Ohio St, Chicago, IL US 60610

Rooms
Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access and concierge services.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 10 per person (approximately)
  • Self parking fee: USD 25.00 per day
  • Valet parking fee: USD 25 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Local Calls
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2044 reviews
from Apollo Beach, Florida
Submitted on 31-05-2016
I chose this hotel because it was for business and it was reasonably priced choice for a very well attended trade show in Chicago. I booked originally on Orbitz, but had to amend my stay, and I ended up paying $280, which was much higher. Total bill was $341.71. I was in some sort of annex, a very long walk from the front entrance, scary elevator, anf a really awful building. When I got to my room after a very long day, just wanting to go to sleep, i discovered the curtains were missing...yes... Read more
from indian river mi, United States
Submitted on 03-06-2016
had a great stay, parking was great and the staff were are very helpful. we arrived early and were able to park the car and explore the city before check in, the parking fee was very reasonable. we will stay here again when we come back this way.
from Mooresville, North Carolina
Submitted on 04-06-2016
Noise from road, noise from air conditioner, broken hair dryer, clogged drain in tub/shower. Bad coffee in restaurant. No elongated toilets. Rooms recently upgraded, but only a bandage for other problems.
from Hudson, Iowa
Submitted on 04-06-2016
Would advise this hotel to anyone, the staff is kind especially the gentlemen in the lounge. I believe they must be the owners. The food is excellent in the restaurant, and many other things to do in this area. The building is a little older but the rooms are great with updated furniture. Would definitely recommend this hotel. We continue to go back to this location.
from Grand Rapids, Michigan
Submitted on 08-06-2016
Great location. We spent 3 nights on a weekend. Terribly loud and poor air conditioner in the room. The room would go from warm, to jet-taking-off-loud, to cold and silent, rotating about every hour. Room is very small, single sink, bathroom has no fan and is outdated. Anywhere else this room would be less than $100/night and I spent $250+taxes.
from Salt Lake City, Utah
Submitted on 21-06-2016
This hotel is convenient to both the red and blue train lines. There are a number of restaurants nearby, as well as a Whole Foods Market, Walgreens and Jewel market. There is good secure parking on site at a reasonable cost. The hotel is clean. The beds are comfortable. The amenities are average for a mid range Best Western. The staff is really outstanding and friendly. For a downtown Chicago hotel, the price is reasonable. Our only complaint was the substantial street noise echoing all night l... Read more
from Janesville, United States
Submitted on 27-06-2016
This is a nice hotel but there are a few issues, first the wifi was terrible so business travelers beware. Second, no breakfast included so keep that in mind, the restaurant has a decent breakfast. Room was also very small so anyone traveling multiple people keep that in mind, for a single person it would be plenty of room. The room itself was nicely decorated (looked freshly remodeled). Staff was pleasant.
from 812001
Submitted on 05-07-2016
Older hotel but very clean,Excellent rate and location.Staff including night security very helpful.Came to Chicago to sight see so spent little time in room but clean and comfortable.Walking distance to many attractions and parking rate was reasonable for Chicago.Spent 3 nights here.
from Columbia
Submitted on 07-07-2016
My husband and I were a little nervous after reading the mixed reviews; however, we stayed because of the location and price. Many reviews talked about construction and loud noise; however, the construction is complete. You can tell the hotel has recently been updated as it looks very modern inside. The room was clean, hotel staff were friendly and location was great! It was an easy walk to anywhere we wanted to go. We would definitely stay here again!
from Hyderabad, India
Submitted on 14-07-2016
Stayed just overnight. Decently priced, right in the center of the city. The property was under renovation when I checked in...hence seom noise during my stay and not all places were accessible. They have a separate entrance which was difficult to locate.
from Summerville, South Carolina
Submitted on 15-07-2016
Good place within walking distance of Willis Tower (1 mile, roughly 11 blocks). Near Rainforest Café. Would have been nice if they would have allowed my parked car to remain later than noon though. Public parking across the street, beside McDonalds, for $12/2 hrs.
from Topeka, Kansas
Submitted on 17-07-2016
Very nice hotel in all respects. We parked our car in the hotel parking lot and walked or took public transportation to the museums, restaurants, etc. My only complaint is the noise on Ohio Street. We needed ear plugs to sleep at night. Be aware that the room rate goes up and down like a yo-yo. The rate can vary by as much as $100 per night, depending on day of the week, season, time of booking, etc..
from New York City, New York
Submitted on 24-07-2016
So this trip was great and this hotel had it all. It was a gem for what we paid for and it's top location. The pool upstairs was great and so was the staff and restaurant but the reason why this hotel went from a 10 to a 4 was because there was a bedbug on my pillow that bit međ??ł I informed the staff and didn't make a big deal about it because we were in town for two more nights. They brought in the engineers to scoop out the room and new beddings. While I'm grateful for that, but they didn't ... Read more
from Dayton, United States
Submitted on 24-07-2016
We've stayed before and will stay again. Staff are helpful with all questions, very approachable. Asked if they could do anything for us each day and sometimes multiple times a day. Convenient to the El and bus stops.
from
Submitted on 26-07-2016
Free parking at the time of stay! Unheard of anywhere else in Chicago. This has now changed unfortunately. This hotel gets 5 stars simply based on the outstanding, warm staff and free parking and tremendous location. View of the famous 2 storey McDonald's a neat trip plus. Hotel is clean and cozy. Loved our stay so much, however, a bad experience anywhere in this beautiful city seems impossible.
from Los Angeles, California
Submitted on 25-07-2016
This hotel doesn't look like much on the outside, but the rooms are excellent. Even better is the location for the price. We walked everywhere (except when it was too hot and we took a cab). We stay here every time we come to Chicago. It's reliably clean, the staff is helpful and the location is perfect.
from San Francisco, California
Submitted on 06-08-2016
I was about to find this gem hotel through their website (I was also comparing prices with other websites and surprisingly, their price was cheaper compared to a third party like Expedia). I was surprised that every morning, the hotel would deliver newspaper to each and every one of their guests (it was nice gesture). For those who are in a budget, I would recommend this hotel because it is not that far from the heart of Chicago. And there are transportation within the block or two from the ho... Read more
from Council Bluffs, Iowa
Submitted on 07-08-2016
We would definitely stay here again. Excellent customer service. Loved the pool and the roof deck. Close to everything we wanted to see and do. Close to the free trolley to the Pier and the train. When you google the website it does say free breakfast but there was not, still 5 stars because the people here were so nice!! The breakfast in the restaurant was amazing and a great price, free coffee was also very good! Thanks for a great stay!
from Ajax, Canada
Submitted on 09-08-2016
This hotel was a nice surprise. Awesome location..couldn't ask for more in this regard. Lobby was beautiful/modern and rooms were nicely decorated as well and clean. Kids really enjoyed the pool area as well. The double queen suites we had were very spacious. The complimentary morning coffee provided at in the lobby was a nice treat. However, complimentary breakfast, like some other BW hotels do would've been very nice and convenient, esp. for those with kids. Overall a great stay..nice fa... Read more
from Normal, Illinois
Submitted on 07-09-2016
Nice, clean and comfortable hotel. Great location with very reasonable parking. Also a restaurant/bar on the property which is important to us. Staff was very friendly. Our room was clean and the bed very comfortable.
from
Submitted on 07-09-2016
Stayed here for a family vacation. Room was clean and comfortable. Bathroom out dated. Staff was very friendly. Only problem we had was we called down for more toilet paper but after an hour I had to go track some down. Loved the pool area with the outside deck Some nice views. Price was very responsible compared to other hotels.
from Southaven, Mississippi
Submitted on 10-09-2016
Great stay at a great location. Rooms looked to be newly renovated and were very clean. Staff very friendly and helpful. Lots of restaurants nearby, hop on hop off bus stop across the street. On site parking at 25.00 per night but parking anywhere else even more. We never moved car after we arrived. Walked to Magnificent Mile, 6 blocks, then down to the river for river cruise. Cab ride to museums only 13.75. Would definitely stay here again.
from
Submitted on 11-09-2016
Room was clean. Loved the tub. Staff was friendly. This was my first trip to stay in Chicago so parking caught me of guard. I guess they have to charge something to park due to limited space. Location was EXCELLENT for taking bus tours. Tour busses stopped at McDonald's directly across the street. Hard rock cafe & Rain Forest cafe was right there as well. I'm not usually a "city" traveler but this was a very nice experience.
from TELLICO PLAINS
Submitted on 19-09-2016
Our trip was for pleasure and my husband and I really enjoyed our stay. The hotel staff was friendly and helpful, and the location was great . . . right in the center of Downtown. We can always count on Best Western to be clean and have plenty of towels and pillows.
from Champaign, Il
Submitted on 25-09-2016
Ok hotel. Not my favorite in river north. Room was small and hotel felt dated. Many rooms are in a building next door. You have to exit the building with the front desk and reenter through the parking lot. Bed and bathroom were decent. Spent more on this room than i often spend at better places. My normal hotel was full.
from Dublin, Ireland
Submitted on 26-09-2016
This hotel is well located near Michigan Avenue. There atre plenty of bars and restaurants nearby. You are within walking distance of the River Walk, Navy Pier and Millenium Park and it is about six blocks from the CAT Airport line. Staff are very friendly and stored our luggage for the day of our evening flight. Rooms are ok, nothing specail and the a/c is very load. There is a great pool and sun deck which I recommend to use hiighly. Felt very safe walking around the area even at night. Reaso... Read more
from Jackson Hole, Wyoming
Submitted on 27-09-2016
I was attending a wedding in Chicago by myself so being at a safe hotel was at the top of my list. Not only did I feel safe, I felt welcomed and at home. All of the staff was helpful and very friendly, especially Wallace!! I arrived early and was able to work out/swim then use the showers in that area before heading out for some shopping. Wallace assisted with my bags and held them until the room was ready. He was very kind, helpful, and had an overall positive and vibrant spirit. The next morni... Read more
from Phoenix, Maryland
Submitted on 28-09-2016
Our room was very nice in size on the 6th floor a king suite. However, all night long we were plagued by very loud sirens, which woke us numerous times. It is either right by a fire station, or, a very high crime area? We always felt safe walking in River North, so probably the first.
from Grand Rapids, Michigan
Submitted on 29-09-2016
Every time we visit Chicago, we usually stayed at BW River North. Great location, McDonald next door-perfect for quickly cold coffee. But since we get older...it became too noisy for us over night :) Rooms are clean, check in quick.
from Amsterdam, The Netherlands
Submitted on 05-10-2016
The location is good. It's walking distance/short Uber ride from main Chicago touristy areas and more, but I don't think staying here was worth the money I saved. The room and hotel in general smelled extremely weird. The AC unit kicked on and off about once every 15 minutes. The staff member at the front desk basically ignored my boyfriend and I when we were the only ones there. He continued to write a long note on a sticky pad while we stood there waiting. It all seemed very strange, but we ar... Read more
from Wakefield, United Kingdom
Submitted on 13-10-2016
Chose this hotel because of its good price and its location (within walking distance of many sights). The relatively cheap price gave me doubts but was very impressed with everything from the helpful friendly check in and housekeeping staff to the large well equipped clean and comfortable room. Would definitely stay here again.
from Toronto, Canada
Submitted on 13-10-2016
My family (2 seniors and 2 adults) and I enjoyed our 2 night stay at BW River North for our stay in Chicago. Surrounding the hotel are many choices for food w/ a McD right across the street 24-7. The location is a bit further compared to staying south of the river, but an extra 15 min walk away for a more economical yet good quality hotel was the trade-off. Excellent staff, pleasant and enjoyable to deal with. Our family also enjoyed taking a break in the lobby rest area where there are re... Read more
from
Submitted on 27-10-2016
Hotel was in the ideal location with a good few eateries in the area. Very friendly helpful staff. Good size lobby with 2 computers & printer. There was also a tea/coffee marker there to. Room was clean & tidy, it was also a good size room. We used the CTA (metro) to get to/from airport which was only a short walk away (also had a lift to street level) but had to make 1 easy change on route. You can also walk to a lot of the attractions from here within reason.
from Sheffield, United Kingdom
Submitted on 27-10-2016
Being a rewards member we were given a free upgrade to a suite on the top floor. This sounds grander than it actually was, but it was appreciated for our two night stay. It was on the 3rd floor and consisted of a small sitting room. separate bedroom with king bed and bathroom. It was very clean and had a view of the city which was nice at night with all the lights. The corridor to the room had an odd layout as the room numbers didn't go in sequence. Renovation was being carried out during our vi... Read more
from
Submitted on 29-10-2016
Excellent location. My second time in this hotel. Good and reflecting pricing. When the neighbors were loud at night, front desk came up promptly and took care of the problem. Would go back. Cleanliness acceptable. Hallways not so nice but I was not interested in them.
from Lowell, Massachusetts
Submitted on 30-10-2016
This hotel wasn't inexpensive but by Chicago standards, it was reasonable. It's within walking distance of all the major attractions. They don't have a free breakfast buffet but their restaurant does have breakfast at a reasonable price. My only complaint was check-in. They claimed my room wasn't ready but I sat in my cousin's room across from my room for nearly an hour and no one came or went, and the room was suddenly available at 3pm. Also parking is not free as advertised in the AAA gui... Read more
from Orion
Submitted on 31-10-2016
This was my second stay at this property and I plan to make it my go-to hotel when I am in Chicago. Itâ??s older (think 60â??s era motor court), but itâ??s been tastefully updated and meticulously maintained. That heritage also means it was designed by an architect rather than an accountant. So the building layout makes ergonomic sense and the property has an intimate feel. You donâ??t feel like youâ??re tripping over every other guest. Itâ??s a great location, in the middle of an entertainment... Read more
from Miami, Florida, United States
Submitted on 08-11-2016
I stayed here for a couple of nights visiting a tradeshow. Hotel looks old on the outside and even though the rooms are well decorated, they can use some update, specially the bathroom. There is a restaurant at the lobby that offers room service. Prices and quality of the food were good. Overall ok hotel but expensive for your typical Best Western, specially because the breakfast was not included.
from Menasha, Wisconsin
Submitted on 09-11-2016
Chuckled at the "don't expect luxuries" review. It's a Best Western. We had nice large suites with a coffee maker and fridge. Excellent location within easy walking distance of tourist spots, shopping, etc.
from Groveland, Illinois
Submitted on 10-11-2016
We love this hotel. Not a lot of frills, but convenient, safe and clean. We recognize staff from previous years and we always enjoy our time here. It's a 2 block walk to the "L" (subway/train) and very close to major shopping, bars, attractions. I do wish they still offered a continental breakfast or snacks and free parking - corners have been cut over the years - but it's still one of our favorite Chicago locations. It's conveniently located, parking is very reasonable, and it's clean. The ind... Read more
from
Submitted on 18-11-2016
My wife and I spend 4 days in the city for a little getaway before we headed off to our winter place in Florida. We landed upon Best Western River North Hotel and couldn't have asked for a better experience. Danielle was absolutely amazing and she made us at home from the moment we met her. Thank you to the entire Best Western River North staff and again Danielle deserves special recognition as she went above and beyond for us. We highly recommend this hotel if visiting Chicago as it's clean, fr... Read more
from Ormond Beach, Florida
Submitted on 21-11-2016
This was a very location for visiting tourist sites in the Chicago area. Near bus and train routes to airport and downtown. Andre and Wallace were great. There is a pool in the main building on the rooftop. We spent three days there and have no complaints. We would stay there again.
from Royal Oak, Michigan
Submitted on 22-11-2016
This was our second time staying at Best Western River North and we really enjoyed our stay. The location is excellent, walking distance to so many different places & attractions. Also, you just cannot beat the parking situation for a downtown Chicago location. We had stayed here before when it was free, but I certainly don't mind the $25 charge. We price hunted around and couldn't find anywhere for less than $50-60 a night for parking, not to mention most other places it's valet with no access ... Read more
from Lansing, United States
Submitted on 26-11-2016
Close to everything in Chicago! Great value. Moderately priced parking. $25 Cross the street from a mega McDonalds. Walking distance to Michigan Ave (Miracle Mile). We have stayed here several times. Best value is Downtown Chicago!
from Roxboro, North Carolina
Submitted on 29-11-2016
This was a great hotel in a wonderful location. The staff was extremely nice. Hotel rooms were as nice as any I have been in. Would definitely recommend and stay there again. The hotel was close to many restaurants and coffee shops. Walking distance to many attractions in Chicago. Plenty of shopping nearby. Not too far to the subway.
from Kuala Lumpur, Malaysia
Submitted on 04-12-2016
Simple and convenient hotel for my business trip. Hotel staff are helpful. Free coffee and hot chocolate at the lobby. Maybe next time leave water bottle in the room will be better. Use the vending machine to buy water but the machine took my money without dispense bottle.
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