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Chicago All Airports, IL, US (CHI)

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Based on 2043 reviews
From the free wi-fi to the premium cable television, guests will have everything they could possibly want during their visit to the Windy City.
Room & Rates
1 King Bed - BEST WESTERN PLUS River North Hotel - 1

1 King Bed

The 1 King Bed at the Best Western Plus River North offers one king bed, a sofa bed and the following amenities:
  • Free Wi-Fi
  • Indoor Heated Pool
  • Premium Cable TV With HBO

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Two Double Beds - BEST WESTERN PLUS River North Hotel - 2

Two Double Beds

The Two Double Beds guestroom at the Best Western Plus River North Hotel offers two double beds and the following amenities:
  • Free Wi-Fi
  • Indoor Heated Pool
  • Premium Cable TV With HBO

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125 W Ohio Street, Chicago, IL US 60610-4203

You will have a multitude of things to do during your stay at the Best Western Plus River North Hotel. Treat yourself to some retail therapy with nearby shopping at the Magnificent Mile and on State Street. With its central downtown location you will be just minutes away from so many of the city`s popular attractions. The Navy Pier, Shedd Aquarium, Sears Tower and the Field Museum are all close to this fantastic hotel.

The newly renovated contemporary rooms and suites at the Best Western Plus River North Hotel offer premium cable satellite television with HBO, an in-room safe and complimentary highspeed internet access. After a day full of sightseeing and shopping, you can return to your hotel and relax in the pristine indoor heated pool or unwind on the sun deck and marvel at the city skyline.

There are a multitude of reasons to book the Best Western Plus River North, just a few of them are:

  • Free Wi-Fi
  • In-Room Safe
  • Indoor Heated Pool
  • Premium Cable Tv With HBO

  • 24-Hour Front Desk
  • Whirlpool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2043 reviews
Submitted on 20-05-2016
I had reserved two king rooms. One was ready at 230p.m. when we arrived for check in, the other was almost ready. we all went to the first room, very large, spacious, very nice. When the second room was ready my husband and I went to it. HALF the size of the other one. SAME PRICE. The rooms were very clean. They are painting the interior, which will be very nice when complete. Area was easy to walk to many things as I did not want to pay to park at several places. Hotel does charge to park... Read more
from Lancaster, Pennsylvania
Submitted on 23-05-2016
I have to admit that I was a bit nervous when we checked in and I saw some construction going on, plus towels hanging in the bathroom were dirty, and our room had no refrigerator like I had requested. However one stop down at the front desk and right away the towels were replaced along with extra towels given, refrigerator and microwave were put into our room at no charge, and construction was never a problem for us. We were on the sixth floor and not once did I hear anything. Front desk was s... Read more
from Fort Wayne, Indiana
Submitted on 24-05-2016
This hotel is being updated. We were in a newly updated room so the room felt fresh. However, there were no signs up to find the room. Since there were multiple hallways, it took us a while to find our room. We had a double bed room. Beds were full and not queen. We didn't use the pool, but it looked nice. There was a small 3 piece gym as well. A deck/balcony off of the pool area was nice and had beautiful views. Elevators were extremely small and slow. We opted for the stairs most times. P... Read more
Submitted on 25-05-2016
This hotel is conveniently located in the River North district of Chicago, close to the Magnificent Mile, Navy Pier and many great restaurants. The hotel is being updated (it's in an older building) but our room was very modern and spacious. The bed was great. I slept better there than I do in my own bed at home. The bathroom was roomy, with a great shower with good water pressure and plenty of hot water. My only complaint with the shower is that I couldn't adjust my shower head. The walls... Read more
Submitted on 25-05-2016
Was there for the NRA show and stayed at this Best Western! Jabig and Wallace were very welcoming and informative. They help us out with what to do and where to go. Thank you! Only downfall to this hotel it is on a very very busy street and you can hear everything. Including other people in their room.
from Budd Lake, New Jersey
Submitted on 29-05-2016
We stayed here for 3 nights and the location couldn't have been better. Didn't move the car once...20 minute walk to Navy Pier, Chicago Art Institute, Millennium Park and less of a walk to Magnificent Mile , Willis Tower and Water tower. Loads of shopping and great restaurants all around!! Rooms were a good size, beds comfy and clean. Rates were reasonable in an expensive city. Self on site parking for a fee but compared to other hotels in area fee was reasonable as well. Would definitely sta... Read more
Submitted on 18-06-2016
This hotel appears to be slowly upgrading most of the property. I was given a third floor suite which is essentially a long thin room with a bathroom cutting it into two, witha bed on one side and a sitting area on the other. I had two small windows witha view of the parking lot. The bed was comfortable, the furniture was solid and new, the paint and fixtures were relatively new, and it was clean. The free wireless internet was decently fast (4mbs up and down) and the breakfast was real and not... Read more
from Indianapolis, Indiana, United States
Submitted on 19-06-2016
We came in town for a Cubs game and we wanted to stay downtown. This hotel is close to many things and had paid parking in its lot. Very close to red line and we were able to hop train to Wrigley. Front desk was very courteous and helpful. Room was not big but clean and updated. Comfortable beds. We will definitely stay here again. Perfect place to just sleep and tour the city.
from Topeka, KS
Submitted on 20-06-2016
We have been stayed at the same hotel near Lincoln Park eight times in the past, but when the rates became too high for the value received, we decided to look around. We chose the BWRN because of the price and its having a pool, and we were extremely pleased with our decision. Wallace, the concierge was right there at the door to greet us and make us feel welcome. His consistent greetings, jokes, and careful attention to our needs and wants made us feel important and valued. Shayla and DeAnd... Read more
from Detroit, Michigan
Submitted on 20-06-2016
Best Western RIver North is conveniently located near the blue (Clark/Lake) train station, which connects to O'Hare. This property is in walking distance to Michigan Avenue, Merchandise Mart, and Millennium Park. For those driving into the city it is great to know that there is parking on-site! The hotel lobby has been updated, and rooms are good, but could use an update. Staff is friendly and accommodating. Depending on the events going on in the area this location can be extra noisy due to str... Read more
Submitted on 23-06-2016
Yes, the hotel is nicely situated, but not the best for business travelers. I stayed in both sections of their hotel on two visits. The room I had above the parking had such a loud AC it was hard to sleep. My colleague slept with his off and woke up all sweaty each morning. In the main section, on my second stay, I got no Wifi in my room and had to go to the lobby to connect. And then the elevator broke down. I walked up to the 6th floor 4 or 5 times. I was glad they discounted my room a bit ... Read more
from Royal Oak, MI
Submitted on 29-06-2016
Room was nice. Clean and comfortable. Indoor pool managed to be quite cold, not sure if it was recently filled or what the reasoning behind this was. The price mixed with the locations made it a pretty decent value all in all.
from Oxford
Submitted on 30-06-2016
Somewhat dated and lots of work being done, but the rooms were clean, comfortable and in a great location. Easy walk to Navy Pier, Magnificent Mile, Willis Tower (all within less than two miles). We would definitely stay again! Lots of places to eat nearby...we parked when we got there and walked everywhere!
from Burlington, Iowa
Submitted on 01-07-2016
We chose this hotel because of the location, and it was even better than we thought. Everything we wanted to do was in walking distance except for Wrigley Field which was a short cab ride. Everyone who worked at the hotel were very nice and friendly. The room was small, but comfortable and clean. The kids liked the pool, and the view from the patio was nice. We would definitely stay here again and recommend to others.
from Detroit, Michigan, United States
Submitted on 03-07-2016
It is the great staff that make the stay one to remember! The staff answered all questions about the area, shopping, and Food places. Food places and activities were described and the staff gave directions and times for museums as well. Very helpful staff with an invitation to return upon departure.
from Philadelphia, Pennsylvania
Submitted on 05-07-2016
We were traveling on a budget so this hotel was perfect! It was affordable (only $25/night for parking which is excellent for Chicago) and was located very centrally. You can walk to Navy Pier or the Art Institute of Chicago in about 20 minutes. Michigan Avenue is probably less than 10 minutes. The room was very clean and the front desk staff was great. They even give you coupons for half off drinks at the restaurant. The bathroom is tight but the rest of the room is a nice size. The elevator sy... Read more
Submitted on 06-07-2016
Very nice hotel, very clean, good location. Within walking distance to magnificent mile, navy pier. Did not have a working ice machine during my visit. Very friendly staff. Good security felt safe during visit.
Submitted on 06-07-2016
The hotel has been around for over 40 years. Originally it was the Mart Inn. It has been upgraded since we were last there. We found it comfortable and clean and the parking reasonable. We could walk many places without along taxi's. My only complaint was no Coca Cola products available
Submitted on 07-07-2016
It was a nice little hotel perfect for a short visit, to Chicago town. Near to all the nice stores downtown. Stuff is very Friendly. If you are driving be prepare to spend a lot of money in parking spaces. Gets a little overwhelming but Chicago is a great city. I won't recommend to drive. If you drive pay the hotel 35 dlls parking fee it's as cheap as it gets and you get to take your car in and out. Everything is walking distance from the hotel but is a must to have a good walking shoes.
Submitted on 09-07-2016
The hotel staff are quite nice and knowledgeable about the city. The room was cleanish and the bathroom was a different story. There was yellow residue at the bottom of the tub, cracked walls, the shower spout was not attached to the wall and showed a very large gap and the door in the bathroom was very filthy. The air conditioner did not work properly and it took about five hours to get it down three degrees. The bedding was itchy but the decor of the room was lovely.
from Arlington, Virginia
Submitted on 11-07-2016
We stayed here in early July and if I were staying in Chicago again, I'd be 95% sure I'd just stay here again. The place isn't much to look at from the outside or the corridors inside but the rooms appear to have been renovated recently and the in room experience was fantastic. The price isn't cheap but it isn't expensive for Chicago but the location is perfect.
from McKenzie, TN
Submitted on 11-07-2016
This hotel has a great location, nice and helpful staff, clean rooms, and a great value. We did not use the hotel parking, instead we used an app. called Parking Whiz and saved quite a bit. The location was perfect. We never moved our car the whole stay. We walked to CTA locations and every major attraction from this spot. Never walked over a mile, even to Navy Pier. If walking short distances to the attraction or to public transportation isn't for you, neither is Chicago. The weather was... Read more
from kansas city, United States
Submitted on 11-07-2016
For the price this was a very nice hotel! It is older, but was comfortable. Stayed 5 nights and were close to many of the attractions we wanted to see. Big Bus is located near by so easy access. Restaurant on site, which was good. Had fridge but wish microwave was included in price vs extra charge. Parking was easy and very affordable.
from Little Rock, Arkansas
Submitted on 14-07-2016
We normally stay in Best Western hotels due to the good rewards. We booked this one as we traveled to see a concert and wanted to stay somewhere in the middle of the city. Well the rooms were clean and quiet and the air conditioning was superb. The rooms are very spacious and the noise you will hear comes from outside city noises. They were also clean and the bed was comfortable. We parked there and used lyft to travel around the city. Good stay!
from Ottawa, Canada
Submitted on 18-07-2016
It's definitely an older, dated hotel, but if you're there to explore the city and won't be spending a lot of time in your room, you can't go wrong here. A great location, being about a 10 minute walk to the magnificent mile and about 20 mins to the Bean. Several great restaurants nearby, including classic spots for deep dish pizza or steak. $25 per night for parking ($35 for in and out, but you do NOT need this option because - the city is very walkable). Cleanliness, bed, wifi and noise le... Read more
Submitted on 20-07-2016
Would have given 5 stars but the bed was not that comfortable. Every other aspect was 5 star.The check in sent very smooth. We met a employee who was very helpful in showing us a shortcut to the restaurant and seeing that we were satisfied with our stay.
from Greenville, North Carolina
Submitted on 21-07-2016
Room was excellent- very clean, updated and modern, and had a good view from the window. The only negative about our room was that the bathroom is divided by a door separating the sink from the toilet and the bathtub, and the bathtub/toilet area is TINY with hardly any room to stand while you open the door to leave the shower. Otherwise, the room is excellent. The location is great- super close to all the touristy things that my husband and I wanted to do (museums, aquarium, Sears/Willis tower,... Read more
from Terre Haute, Indiana
Submitted on 23-07-2016
My husband & I stayed here two nights to attend Cubs games. Our room was very comfortable & clean. The front desk was very helpful & always polite. They allowed us to store our luggage prior to checkin & after checkout. They were also helpful in getting taxis. The hotel is closest to the Redline Grand station. It's within walking distance of lots of fabulous restaurants as well as shopping. We would stay again.
from sterling heights, United States
Submitted on 25-07-2016
location, location, location. The price is a steal for the location. and it was very clean. you can tell they are updating things and it makes for such a pleasant stay. paid for parking but again a steal for where you are. wish the pool was not covered but the deck outside is wonderful. Loved it all
Submitted on 27-07-2016
Let me explain the title! Location is pretty good cause there's 20minute walk to john hancock observatory now known as 360! About 25 minutes to Navy Pier. It is surrounded by many places to eat! There's a Rainforest Cafe and Mcdonald across the street and Walgreens a street further! They do charge 25$ for parking overnight or 35$ for in and out priviledge! Which is funny to me cause what's the big deal if i leave once or twice, now you gonna charge me 10$ more? So i did took basic 25$ overnight ... Read more
from Kettering, Ohio
Submitted on 30-07-2016
Good location close to Michigan and many restaurants. Easiest to use and best priced parking I've found in the area. Room is small but functional and comfortable. Front desk staff were very helpful with info and cabs. Pool was clean and well kept. Some building repair and maintenance was going on but did not cause a problem. We would stay here again .
Submitted on 31-07-2016
Our recent Chicago trip was based at the Best Western River North Hotel and that was secured on line, sight unseen, but turned out to be a great choice. It was affordable, close to a great number of restaurants, transportation options, tour guide stop and the operation of a number of very good desk staff, staffing of the lobby area and employees who kept our room very clean and made it our six day home. The mattresses were good, the shower and bath a little small, but very serviceable and an e... Read more
from Parkesubrg, United States
Submitted on 03-08-2016
Overall the hotel was nice, looks like it was recently updated. Lobby was inviting and clean. Staff was friendly except I had to ask multiple times for a crib in my room for my daughter before it was finally delivered later in the evening. First one they gave us was broken. Hotel room was clean and updated. Location was great, walking distance to a lot of good restaurants. The tour bus stop was right around the corner which was very convenient. We walked home from Navy Pier which was only about... Read more
from Jefferson City, Missouri
Submitted on 09-08-2016
We took our two children to this hotel for our Chicago vacation. We would definitely stay here again. Excellent customer service. Clean room. Loved the pool and the roof deck. Most hotels in this price range do not have a pool. Close to everything we wanted to see and do. We walked the 5 blocks to Michigan Ave. The hotel is 2 blocks to a local grocery store. McDonalds is across the street and other nice restaurants within a couple blocks. Close to the free trolley to the Pier and the trai... Read more
from Brownstown Township, Michigan
Submitted on 09-08-2016
This is the only hotel we stay at when visiting Chicago. Easy to get to when driving and a short cab ride from Union Station. Awesome bar with the best lunch special in town. The hotel staff has been there for a long time. They know you by name and treat you better than family.
from Tinley Park, Illinois
Submitted on 10-08-2016
We were staying downtown and there were a lot going on downtown Chicago . It was hard to find a cheap room. This was the least expensive room but it was 260.00 a night. Overpriced in my opinion. These rooms have been as low as 89.00 a night. That would be a great price. Great location. Cheap parking. One elevator did not work. You have to walk through the parking lot to get to the elevators and you need your key to get into the room with the elevators. We checked out and had to walk down the par... Read more
from Madison, Wisconsin
Submitted on 10-08-2016
At the northwest edge of downtown, the location is fine for the price, with easy access from the freeway, good, affordable parking, and around the corner from the Clark St. restaurant row. An easy walk to most tourist venues. The E-shaped building is a warren of narrow darkish corridors fed by three small widely separated elevators leading to comfortable rooms, all recently renovated. On the sixth floor is a good pool, a small roof deck and an exercise room. A fine place for children to let off... Read more
Submitted on 10-08-2016
good location. good staffs. bath room too tiny small. hallway sound too loud. room has upgraded good. floor carpet dirty. ( even replaced I guess) good for business trip. internet fast. bed mattress fine.
from Bangor, United Kingdom
Submitted on 12-08-2016
We stayed here on the recommendation of family in Chicago. We were not disappointed with their recommendation. The rooms were clean and well maintained. The internet was as advertised, fast. The location was ideal for eating with well known brands within a block ranging from the cheap to the moderate. Navy Pier was a long walk or short taxi ride while Michigan Avenue was an easy stroll. Special mention must be made of the staff who were extremely helpful and knowledgeable. This is especially tr... Read more
from Elkader, United States
Submitted on 15-08-2016
This is not the fanciest or the newest hotel downtown, but it is centrally located. It is very easy to get to and from the freeway. Many sights are within walking distance with several bus stops in the area and the red line entrance just a few blocks away. Staff will help you with directions to where you need to go. Clean, comfortable rooms.
from Lancaster, United States
Submitted on 15-08-2016
The rooms are spacious and nicely decorated. The bed was very comfortable. The staff was always pleasant and helpful. We ordered breakfast and it arrived quickly and in great condition. I would definitely recommend this hotel when staying in Chicago!
from Tampa, Florida
Submitted on 06-09-2016
We were exceptionally pleased with our room and the Pizzarea Ora restaurant attached to the hotel. Our arrival and departure were easy. We parked our car there for the three days at $25.00 a day which is comparable to other locations. A great place and convenient to downtown.
from Karlstadt, Germany
Submitted on 06-09-2016
The River North Hotel is conveniently located and whithin walking distance of most sights - if you like walking - it takes about 30 min to walk to Navy Pier, Sears-Tower is about 45min. The hotel itself is close to many food-place - a giant retro-style McDonalds just across from it and a nice Irish pub with good food about a block and a half away. Go for one of the larger rooms on the top floors - more comfortable and nicer view. Friendly staff, clean rooms, parking on site (fee applies).
from Niagara
Submitted on 08-09-2016
Had a King Bed room on the 4th floor . Lots of updates going on at the time of my stay . New furniture , lamps, curtains etc . Very comfortable mattress, linens & pillows . Friendly helpful staff too . No complaints about cleanliness . Nice rooftop patio where we took a bottle of wine up with us at sunset . Pool up there too . Walking distance to everything . No breakfast which is unusual for Best Westerns but excellent coffee in the lobby. Not happy about having to pay for parking . Overall ... Read more
from Boston, Massachusetts
Submitted on 12-09-2016
Front desk staff were friendly, there are a lot of restaurants near the hotel, the pool was amazing, my room was very quiet and I am always going to come back. I liked everythingabout it! Thanks everyone
from Chicago, United States
Submitted on 12-09-2016
This hotel was in a great location! We could not have been happier with our stay! The staff was so helpful and friendly! We will defiantly stay here again! The express checkout was great and we were able to check in our bags until we left that evening!
Submitted on 18-09-2016
I was a little iffy when I booked my stay considering how much cheaper it was than other hotels in the area. I was extremely happy with my stay. The room smelled so clean when we arrived. Everything was very clean actually. All of the employees that we came across were extremely nice and helpful. We drove our own car and left it parked while during our stay. The parking was the cheapest around, which was great. This hotel is right across from Rainforest Cafe and Hard Rock Cafe. The only thi... Read more
from California
Submitted on 19-09-2016
I stayed here for a business trip since it was the least expensive that showed up on our corporate travel website that was in guidelines. Its in a great location in that its close to a lot of good restaurants. I was able to walk to Eataly by myself around 7:30 pm and it was very safe and a lot of people walking around. The elevators at this place are extremely slow, there are only 2 for both buildings. The rooms do not have refrigerators and if you want to get Ice there is only one machine o... Read more
from Northampton, United Kingdom
Submitted on 20-09-2016
spent 2 nights here after landing in America to start Route 66. Hotel Is nice enough, well stocked hotel bar, swimming pool and sun deck. Gym available but no air con so its unbearable in there. 25 USD per night for parking. Hotel is fairly central. Felt safe in the area walking around. We had booked 2 rooms, one for 3 people. On arriving we where informed that all rooms only had 1 bed in them and that we could pay extra for a rollaway bed. We agreed to this for the one room and cash was paid. ... Read more
from Spokane, Washington
Submitted on 23-09-2016
Great price, location and rooms were clean. It was difficult to find at first as it's not so obvious it was a Best Western. Maybe put improvements to exterior so it doesn't look to plain. Front desk was courteous and provide great service when needed. Room was roomy for the 4 guests we had.
from New Lenox, Illinois
Submitted on 24-09-2016
Great place to stay to be near Michigan Ave shopping, Theater District, Navy Pier, movie theaters, a comedy club on weekends and lots of great bars and restaurants. Close to Red Line an #22 bus. Recently remodeled lobby and rooms and is really looking good! Friendly and helpful staff. Very reasonably priced for Chicago. Stay here often.
from Indianapolis, United States
Submitted on 02-10-2016
Each year the adult girls in our family take a trip to Chicago. We started taking the trip in October 1980 to get our mother away from home around the anniversary of the death of her husband and our father. Chicago is the place they met when he was serving in the military during World War II so that is why we selected Chicago for the trip. In the beginning we stayed in other hotels until a friend suggested that we stay at the Best Western River North. Our experience was good the first year and ... Read more
from Uk
Submitted on 06-10-2016
We stayed here for 4 nights. The hotel is really well situated, right opposite a McDonalds, Rainforest Cafe and Hard Rock Cafe, a Walgreens pharmacy and a number of other places to eat. You can easily walk to Magnificent Mile (the main shopping street) in a few blocks. Staff were friendly and helpful. Our room was on the 5th floor and was fine. The hotel looks a little run down from the outside but the room was nice. Two double beds and a small bathroom. We had a problem with a party happenin... Read more
Submitted on 06-10-2016
This is just a great area to stay in..close to so many places, and walkable. The hotel is old, but the floor and room we stayed in were remodeled, clean and neat. The hotel used to have free parking, which was a reason I always used to recommend it the room cost and parking fee are comparable to several other places. The staff were friendly and helpful. Again, the number one reason to stay here would be the location. A not so nice part of the hotel is having to go outside to the ... Read more
from Bostic, United States
Submitted on 10-10-2016
Have stayed here many times -- consistent, clean, great location, reasonable price (in an expensive area). Walking distance to many Chicago attractions. In-house restaurant is okay, but the hotel is near so many wonderful places to eat/drink/relax. Place has an indoor pool and exercise room.
from Seattle, WA
Submitted on 11-10-2016
As Best Western members we were upgraded to a suite which was nice. Provided couch and chairs were we were able to entertain a local friend for a few hours. The bed was comfortable. The rooms were quiet. The only problem we had was with the keys. At check-in we had to return to the lobby twice because the keys didn't work. Turned out it was a known problem that had not be noted for the front-desk staff. The keys to the second room didn't work when we returned to the room the next day. ... Read more
from ky
Submitted on 12-10-2016
We have stayed at this hotel numerous times...Rooms always clean, housekeeping very friendly, as are the wonderful bellmen. Can't give enough praises to them..Nice Pool....Close to everything downtown, that we loved doing...However, I have two issues, on this visit...First being, we have always had free parking...we had not been informed in advance, that was no longer the prepared for $30 per night, and that is only to keep your vehicle in the lot....if you choose to take it out, $35 ... Read more
from Hampshire, United Kingdom
Submitted on 14-10-2016
Stayed here for 3 nights on the 5th floor. It was fine for what we needed it for, place to sleep after being out all day. Decent size bed, clean, and nice staff. When getting a taxi back to airport just let front desk know and they put on a light on side of hotel taxi showed up with in a minute. Only thing that ruined it a bit for us was the absolute idiots arguing and slamming doors from about 3am for well over an hour. Would stay again if visiting Chicago.
from Mission, Texas
Submitted on 14-10-2016
Great location!!! Lots of choices to eat, also right across the street you can take the double decker tour bus which takes you every where. Big and clean rooms. Great customer service, did not have any problems. They even took care of our luggage so we can go sight seen before we can get into our room. Will stay here again.
from Smyrna, Tennessee
Submitted on 19-10-2016
Our concierge WALLACE was the BEST. He made our first stay in Chicago go very well. He had many great recommendations. The rooms are just OK..but if you don't plan to spend alot of time in your room then you will be fine.
from Streamwood, Ill
Submitted on 21-10-2016
Awesome service first contact was Manager Sharliese she took all the time I needed to make sure my Anniversary trip was made properly never felt rushed at all. She is even took it upon herself to look up my rewards account to make sure I got credit for my stay. Spent the time to tell me exactly how close our dinner and concert venue was from the hotel. Stayed there many times before rooms clean service awesome you pretty much feel like your at a much higher priced resort. Sharliese Thank You for... Read more
from Missouri
Submitted on 21-10-2016
Loved the location of this hotel, as we could walk to many places during our visit to Chicago. Wish they had a hot tub, but the view from the pool was AWESOME and more than made up for it! I feel they closed the pool much too soon though. The staff were friendly, and we would gladly stay again.
from Cincinnati, United States
Submitted on 23-10-2016
Nice hotel in nice location of Chicago. Thought the price was a bit high, but that's to be expected for Chicago. Liked the contemporary look of the lobby and liked that free coffee was available at all times.
from Cupertino, California
Submitted on 27-10-2016
Stayed here 4 nights Oct. 2016 & highly recommend it. Safety & location were very important and this area was perfect-safe to walk in (wasn't out late at night) and good area near stores & eateries . Portillo's-unique Chicago eatery- very close (great food, blah service), Big 24 hour McDonald's, Walgreens , post office, even Anti Cruelty Society (go in and love on animals awaiting adoption) across the street-excellent location. Easy walk to Michigan Ave. too. Didn't need or ask for help with to... Read more
from Monterey Park, California
Submitted on 27-10-2016
Really can't beat the location of the hotel! Walking distance to most sites and shopping, not to mention great Chicago eats (Portillos, Al's beef are a few minutes walk). Affordable stay with friendly and accommodating staff. Overall, would recommend this hotel.
from Topeka, KS
Submitted on 28-10-2016
We chose to stay at the BWRN because of our excellent experience last June. The staff all remembered us and sincerely seemed to be glad we were back. Again, Wallace was right there at the door to greet us and make us feel welcome and valued. DeAndre got us into just the right room quickly and took care of our every request. Jamie and Danielle always met us with a pleasant demeanor and plenty of smiles. Dolores, the manager, made certain that we not only felt important, but that she genuinel... Read more
from Nottingham
Submitted on 29-10-2016
Great hotel with restaurant on site and across the street from hop on hop off bus. Ideal for sightseeing. Staff are excellent and very friendly. All in all this made our first visit to Chicago perfect experience.
from Westpoint, Indiana
Submitted on 01-11-2016
Bed was very comfortable. Located within walking distance of Mag Mile and GREAT restaurants! The staff was very helpful when trying to navigate locations we wished to visit. Getting to the room was somewhat confusing but the staff helped a LOT!
from Saline, Michigan, United States
Submitted on 01-11-2016
The bed was nice is about all I can say about this hotel. Don't expect a lot. Make sure you are aware of any and all additional fees that they may add to your bill. Don't expect a working bathroom or a good view from the room. The bathroom is exceptionally tiny. and the entrance to the room is a tiny hallway that you have trouble maneuvering in.
from Minehead, United Kingdom
Submitted on 02-11-2016
Staff were friendly especially Wallace the front man who did everything he possibly could to be helpful, even running out to redirect us when he thought we were going the wrong way. Room was clean, bed comfy. Our neighbours were extremely noisy at 2 am and despite ringing the desk to complain, nothing was done. Same happened the next night, Showers clean and good, Swimming pool fine. Would stay again, hotel was within easy reach of everywhere! Reasonably priced. Breakfast was fine again reasonab... Read more
from Jeddah
Submitted on 06-11-2016
VERY very old hotel. It looks bad from the outside and inside, the only area that looks nice is the lobby, other than that it looks like a very cheap motel. I had a very annoying buzzing noise coming from of the wall lights even after I closed it. Talked to the reception about it but nothing changed. Overall the room was ok, the bed was comfortable. When I came to check-in, the employee barely told me where my room was, she didn't bring up anything about where the facilities are located. One ver... Read more
from East Norriton, Pennsylvania, United States
Submitted on 06-11-2016
Stayed here in early October for 2 nights when we flew to Chicago for a concert. The two of us shared a room with two double beds with a friend. The room was clean and in working order and big enough for three adults. The bathroom was fine as well, average size. The wifi worked well, staff was nice and the location was great as well...really close to major tourist attractions or the subway station to get you there. The biggest beef was the fact that breakfast wasn't included. We generally ... Read more
from Alajuela, Costa Rica
Submitted on 08-11-2016
We used that hotel for the Chicago marathon weekend, and was a good idea. The start and the finish line to the marathon was near to the hotel. The saturday, for the International 5K run, the start line was ubicated at 6 blocks to the BWH. Are many and good restaurants and cultural places to go nearby. The restaurant has good plates (pizza, pasta and others options) and good options for everybody. The breakfast was really good.
from Houston, Texas
Submitted on 09-11-2016
We loved this hotel. The staff was very friendly. The baggage hold service was great and we were able to sight see without having to take our luggage with us everywhere. We booked early and got a great price. The rooms were also updated, which was great. One issue with the hotel was that they don't have complimentary breakfast since they are connected to a restaurant. Our other issue was that the walls were paper thin. I could clearly hear the guests in the next room's conversation. Also, we cou... Read more
from Pune, India
Submitted on 12-11-2016
Location is everything... Just like every other best Western hotel this one also keeps up to the name. Right in front of rock and roll McDonald's it's a good hotel. Everything at walking distance. Rooms are good, small though. Staff is indeed awesome!!! Overall a stay and smiling faces...
from Pacific Beach, Washington
Submitted on 14-11-2016
First off, yes...this is an older hotel. It is a Best Western, not the Hyatt. There are little inconveniences like stairs to get into the lobby. ***ALSO*** They charge a $50 a day incidental fee UPFRONT. I just stayed there over the weekend and I was NOT expecting that. Nor was I expecting them to run the entire weekend UPFRONT either. Despite what they told me, not all Best Westerns do that, or charge that high of an incidental fee. Heart attack aside, they were very nice. I wasn't impressed... Read more
from Milwaukee
Submitted on 16-11-2016
I had a bad experience at the Ohio House across the street. I called the Best Western to see if they had availability and they did. I walked across the street and checked in. It was awesome. Thank you
from Houston
Submitted on 18-11-2016
Our stay at the Best Western was great. The pizza at the hotel restaurant, Pizzeria Oro, was fantastic! We ate there several times and ordered breakfast delivered by room service. The proximity to the red line was perfect and we even walked to Michigan Ave for shopping.
from Cedarville, Ohio
Submitted on 20-11-2016
My wife and I were in Chicago for three days and 2 nights and stayed here for the first time. We loved the walk ability and access to Michigan Ave. and many restaurants. The rooms were well maintained with very comfortable mattresses. The parking was very reasonable for downtown Chicago @ $25 a day. It was well worth the stay.