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The Park Hyatt - Chicago

Chicago All Airports, IL, US (CHI)

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Based on 1382 reviews
Room & Rates
Standard Single  - The Park Hyatt - Chicago - 1

Standard Single

1 king bed
550 sq feet (50 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV
Food & Drink - Minibar
Sleep - Pillowtop bed with Egyptian cotton linens, a down duvet, and a pillow menu
Bathroom - Private bathroom with a separate bathtub and shower, bathrobes, and slippers
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The Park Hyatt - Chicago
800 N Michigan Ave, Chicago All Airports, IL US 60611

Make yourself at home in one of the 198 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, babysitting/childcare, and wedding services.

Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and extended parking is available onsite.

Guests can indulge in a pampering treatment at the hotel's full-service spa, NoMI. Services include massages, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The preferred airport for Park Hyatt - Chicago is Chicago, IL (MDW-Midway Intl.) - 15.4 km / 9.6 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 km and mile.

Know Before You Go

  • Only registered guests are allowed in the guestrooms.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 49.00 per day
  • Pet fee: USD 100 per stay
  • Pet deposit: USD 300.00 per stay
  • Late check-out fee: USD 50.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 1382 reviews
Submitted on 01-06-2016
Staff was exceptional - all requests were very promptly completed, including room service. Food and wine was delicious. All a bit pricey, but I'll definitely return when I want to pamper myself again.
Submitted on 01-06-2016
staff was great, room service was always on time or early Never once heard or was disturbed by a vacuum in the corridor great central location for a visit to Chicago Michael in the restaurant was a great waiter and knowledgeable on area
Submitted on 03-06-2016
I literally loved this hotel! The rooms are great! The staff are exceptional. Swimming pool is great for real lap swimming! I loved my stay here. If you are looking for luxury and getting pampered, don't go anywhere else. It is definitely worth the money!
Submitted on 03-06-2016
Great location. Walking distance to shopping, beach and good restaurants. The restaurants Nomi on the 7th floor is a gem. Food was marvelous! and great view from the window seat. Service is good, too. Room was very clean, and well-designed and decorated. Bed was comfy. Turndown service was nice. The service of the hotel was impeccable. Very warm and personal welcoming. Everybody in the hotel was so nice, good-mannered and helpful!
from Paris, France
Submitted on 05-06-2016
Always a treat to stay in this Park Hyatt property. Conveniently located to Michigan Avenue shopping and downtown businesses. The service is always lovely and the rooms are comfortably decorated for a nice respite in the heart of a bustling city.
from Chicago, United States
Submitted on 07-06-2016
Lovely hotel in a prime location. Hotel staff unbelievably accomodating, friendly and professional. The hotel rooms themselves were pristine. In-room coffee makers, the best. Hotel mascot, Park the Pug, highlight of my stay!
from Melbourne, Australia
Submitted on 10-06-2016
I have stayed at the Park Hyatt Chicago a few times when visiting for a conference. I always have an amazing experience and feel that it is a quiet oasis away from the hustle and bustle of McCormick Place and North Michigan Avenue.
from Terra Firma
Submitted on 25-06-2016
We enjoyed our stay at the hotel. Incidentally, we were there same time as the Argentinian nation soccer team (Messi, DiMaria, Aguero, et al) were staying there. The staff were very nice, even though there was a bit of (understandably) discomfort with moving the team around. Anyway, service was very good....we had requested a rollaway bed. Yeah, I would do away with that. That bed still is causing me back pain. My main issue was with the location of the hotel. I knew where it was to begin ... Read more
from usa
Submitted on 27-06-2016
I had a wonderful stay at The Chicago Park Hyatt which is top shelf in every way and in my opinion the perfect place to stay in this great city. The rooms are spacious,luxurious and very well appointed and we were pampered by the staff from the moment we arrived.The beds were deliciously inviting and beyond comfortable. Upon arrival ,I mentioned to the front desk clerk Leo that I was also going to be celebrating my anniversary and he offered a wonderful complimentary upgrade to a lake view roo... Read more
from Chicago
Submitted on 27-06-2016
Stayed two nights +/-$500. Big mistake. Not sure why they are still open with the Waldorf nearby, dark small room, no turn down service, nothing special at all. Good location and bar save it from 2 star
from Illinois
Submitted on 29-06-2016
I've been curious about the Park Hyatt experience for years--sorta like a kid staring into a sweet shop window with so many treats that are off limits. Since I was at the halfway point of preparing for the California bar exam, I finally ventured inside for a little splurge as a short respite from studying. My trips to Chicago are typically focused on shopping; therefore, the location is ideal for easy walking access to my favorite haunts. My first inquiry upon arrival was about whether the ho... Read more
from Saint Charles, Illinois
Submitted on 30-06-2016
Still our favorite hotel. Location, comfort, facilities, amenities-best. But even better, the staff at Park Hyatt from the valet, bellman to front desk to NoMi staff (especially breakfast, from reception thru to table service!)-first rate people, service and friendliness! Expect the cost, it is an elegant hotel, downtown so it costs from valet etc but you can find good value here. Thank you Park Hyatt, still our favorite!
from san francisco, ca
Submitted on 03-07-2016
This is how 4 & 5 star hotels should be. Upper floor lake view is spectacular. Bed/linens unbelievably good. Staff courtesy & friendliness excellent; includes ph. house operator, restaurant service, housekeeping & Bellmen/Doormen. Has the cleanest fitness room I have ever seen. Just an unbelievably good hotel. I picked the location because I wanted to be near the "redline" train for a Wrigley event. This was a perfect spot for our event. Still reeling from how good our stay was. Really-this was ... Read more
from Houston, Texas
Submitted on 04-07-2016
We stayed in the Peninsula last year for the weekend and loved it. We have also stayed at the Four Seasons. These are all great hotels. We will happily return to the Park Hyatt. We were in room 1205. The view was incredible. The bed super comfy. We like having two sinks. The shower pressure can be improved. The breakfast each day was great. And we enjoyed a late afternoon drink at NoMi. Great people watching. Our service was excellent everywhere. Used the gym and it was good. No, it it as not as... Read more
from Washington DC, District of Columbia
Submitted on 05-07-2016
Stayed at the Park Hyatt Chicago last week and thought it was outstanding. We were in room 609 with excellent views overlooking the historic water tower ?? the only public building not to burn in the fire of 1871! We were in a Water Tower View King room ?? perfect for 3 people ?? my husband and I were comfortable in a king bed while our daughter was in her rollaway single. There was a sunken tub, a separate shower and double sinks. The furnishings are contemporary and the bath (and nightstan... Read more
from North Topsail Beach, North Carolina
Submitted on 05-07-2016
we loved this hotel and hope to return! comfy bed, great view and location, quiet, elegant decor, delicious breakfast in gorgeous setting. thanks for a great stay! quite pricy but worth it for the great location and upscale rooms and amenities.
from Cedarburg, Wisconsin
Submitted on 30-06-2016
The Park Hyatt Chicago cares about you as a customer and person. From check in a valet with Joe/"Gonzhou", front desk "Iya", James, Christine, you will be well cared for and treated as a top-notch customer; but more importantly a cared for person!
from otisville, new york
Submitted on 09-07-2016
For a Park Hyatt, the stay was about average. Room average, support staff also average. Front desk somewhat lacking.Great pillows, bed and overall comfort. Transportation was abundant with multiple bus lines and the red line metro two blocks away. All types of food choices and pricing nearby. Great shopping on the Magnificent Mile just around the corner!
from Austin, Texas
Submitted on 12-07-2016
This particular Hyatt is very nice, I love the large rooms with the comfortable couch area. The place was fashionable and relaxing with a helpful staff. The new restaurant Ema attached is pricey but delicious, the seafood croquettes were my favorite. We were able to get a deal online so we paid under 100 bucks (which included breakfast) for a fantastic stay. My only qualm with the hotel is that the carpets in the room need a deep cleaning (or just take out the carpet completely), I noticed after... Read more
from New Palestine
Submitted on 12-07-2016
Hotel is beautiful and has a fantastic location that can't be beat! You can easily walk to everywhere. Rooms are very nice with baths that are fantastic! Though I normally don't use the hotel tubs, this one was wonderful!! Very relaxing The staff were very helpful and pleasant! The NoMi lounge has very nice views though the drinks were pricey.
Submitted on 14-07-2016
While the hotel is fine, we were surprised by the attitude and limited ability to help accommodate requests or propose alternatives at NoMI, the hotel's rooftop. After a long day, there is little patience for attitude when trying to unwind with friends.
from Phoenix, Arizona
Submitted on 15-07-2016
The rooms, housekeeping, restaurants on property and concierge at Park Hyatt were all Amazing. The rooms were very modern with high-end finishes. Housekeeping came twice a day and did a great job. We ate at Nomi Garden twice and were very impressed by the food and staff. The concierge helped me out before arriving and during our stay to plan events in the area. The issue at this hotel is some of the front desk staff. Here is a list of issues I had during my stay: - 3.5 hours for maintenance to... Read more
from Columbus, Ohio
Submitted on 15-07-2016
Chicago is one of our favorite weekend getaways. We've stayed at several different hotels in the past, either to try something new or because we booked last minute and the Park Hyatt was sold out. We always end up coming back here. The accommodations are excellent. The service is always consistent----outstanding. I love that it is centrally located for shopping and entertainment.
from New York City, New York
Submitted on 19-07-2016
Location, service and amazing rooms. This hotel has it all. The concierge and front desk staff are superb. I really enjoyed the helpfulness of everyone in the hotel. From restaurant reservations to housekeeping, this place just works.
from Chicago, United States
Submitted on 19-07-2016
Great service, beautiful view of the lake. lovely rooms and large bathroom with TV, large tub and shower with 2 shower heads. Comfortable bed & a great downtown location. Friendly helpful staff. The restaurant has a terrific view of the lake with delicious breakfasts and a menu with plenty of choices.
from New York, United States
Submitted on 20-07-2016
The Hyatt was wonderful! A friend was supposed to join me to celebrate my birthday and had some health issues the last minute. I decided to go alone and had a fantastic time. The hotel and staff members were great. Location was convenient to so.... much: architectural tour, museums, shopping, aquarium, museums, etc. I was there 3 nights and wish I could have stayed longer. I want to go back that is how much I enjoyed.
from nyc
Submitted on 21-07-2016
greeted by a polite and most helpful gentleman, our bellman whisked us to our spacious room with large screen tv, king bed, bath with hand held shower, and extra large shower again w overhead and hand held shower head. Free coffee provided 5:30-11 AM Had a great breakfast as well. What impressed me most was the friendliness and can-do attitude of the staff very different from some of the other 5 stars this will now be our chicago hotel
Submitted on 21-07-2016
Recently stayed a night to celebrate my mother's birthday. Rooms are incredible, amenities top notch, staff on top of their game. I casually noted that we were celebrating a birthday- bottle of prosecco and sweets and a card were left. Quite a nice touch!!! My mother was floored! Hotel is across the street from Water Tower Place. Location is sublime. View from our room was incredible! And the cherry on top is the hotel's dog, Parker, a rescued pug. Can't say how much I loved meeting her!
from Lavallette, New Jersey
Submitted on 24-07-2016
Perfect location. Great room and good sized bathroom. Wonderful Staff. Soft pillows instead of those foam postage sized pillows that you get at most hotels today. Good coffee in the lobby and the food at the restaurant was excellent.
from Chicago, Illinois
Submitted on 26-07-2016
The Park Hyatt was the most attentive, pleasant stay. The staff are courteous without being annoying. The building is meticulously maintained and all the amenities are top-flight. This is the place to stay if you need to be pampered, or you and your special someone want a romantic place to stay after Dinner at Acanto (see my review)
from Jupiter, Florida
Submitted on 26-07-2016
Staff was wonderful and went over and above. I am a Hyatt Platinum and they upgraded me to a water tower view room which was very nice. Rooms are on the small side and windows are kind of thin and you could hear a good amount of street noise even on the 14th floor. We had a cleanliness issue in the room which they fixed right away and apologized like crazy and sent champagne to the room as well. They really went over and above to try to make things right. It does appear there are some furni... Read more
from Pocatello, Idaho
Submitted on 26-07-2016
Park Hyatt is in an amazing location....right near the miracle mile. Walking distance to the river, the Navy Pier and so much more. We felt safe the entire time. The train is just a block away. Our check in was perfect, the room was amazing, the service was fantastic. Our view topped it all. Just picture perfect! The television had issues. Most of the channels would not load....ESPN or HGTV. Some would pixelate and freeze. The local channels worked just fine. Kind of odd. We did hear ... Read more
Submitted on 28-07-2016
Once we arrived in the hotel we were checked-in without any delay and had a great room on the 18th floor with direct lake view. The room facility are contemporary and first class with enough power outlets at the desk and room for 2 person to work on. During our stay we enjoyed the Nomi bar and the garden terrace on the 7th floor for drinks and light snacks. I highly recommend trying the sushi rolls and the Sashimi platter. I spent every morning at the Gym which is well equipped for Cardio and we... Read more
from Mumbai (Bombay), India
Submitted on 29-07-2016
Amazing hotel - great location, great service and had a great time. Very kind, polite, courteous and attentive staff. Located right on Michigan Avenue and the hustle bustle of the Magnificent Mile. Great value for money.
from Los Angeles, California
Submitted on 01-08-2016
This is a smaller property with a great location close to the lake and Michigan Ave shopping. It is a nice contrast to bigger more corporate feeling hotels but still has all the same amenities. Low key but attentive, polite service. Very helpful concierge. Great indoor pool and really pretty rooftop bar. Rooms are a little tired but certainly nothing to complain about. Parker, the hotel's resident pug, was a great attraction for the kids!
from Istanbul, Turkey
Submitted on 02-08-2016
Chicago is really a great city and Park Hyatt Chicago is a " jewel " in Chicago.... We stayed for a week and our stay was really delightfull and relaxing... Perfect management ; courtesy and the hospitality of the whole staff ; large, fresh and well equipped rooms ; delicious breakfast and dinner at NOMI Restaurant and so many details made our stay unforgettable.... And finally ,be sure to meet their adopted,sweet lovely dog " Parker".....
from London
Submitted on 04-08-2016
Stayed here for two nights on business. Have stayed here a few times before. Nothing I can really put my finger on specifically but came away feeling that this PH is due for a refurb quite soon. Lobby is quite uninspiring, certainly not the wow factor of others in their worldwide stable (have stayed in Paris, Sydney, Taipei which all exceed this). Similarly rooms are fine but not great. Slightly out-of-date bathroom fittings and poor quality shower. Doors on wardrobe were chipped. Similarl... Read more
from Avon, Connecticut
Submitted on 05-08-2016
Great location on Michigan Avenue, ideal location for shopping, touring or business. The experience was amazing. Service is outstanding. The food exquisite and the rooms are super modern and luxurious.
from Lima, Peru
Submitted on 05-08-2016
Been there for a business trip and the service was unbelievable. High-end facilities and a very good location. Recommended for a luxury experience with good access to the shopping areas. Coffee was espectacular!
from Lincolnwood, Illinois
Submitted on 06-08-2016
All around great stay! Came for a weekend getaway. I had a great room with club lounge access. Staff in lounge was super nice and the food was amazing. Housekeeping was great. We had a small issue with valet but the diff resolved it quickly. Parking was slightly expensive. Only thing we didn't like was the bellman was expecting a tip and made it very clear. Granted he deserves one, but it was his attitude that bothered me.
from vancouver
Submitted on 10-08-2016
Having had amazing experiences at Park Hyatt properties in New York and Tokyo, we were expecting more of the same in Chicago. We were sadly disappointed. To begin with, the property is almost laughably dated. Walking into rooms is like travelling back in time to 1996, with pink granite, rosewood veneers and dusty rose carpeting. (One bright spot: a lovely Eames armchair that looked plucked straight from Fraiser Crane's Seattle penthouse.) The retro vibe would have been tolerable if the room... Read more
from TULSA, United States
Submitted on 15-08-2016
The Park went out of their was as Always to be sure everything was perfect before I arrived, and their attention to me during a stay is always exceptional as well. Many of the employees are over 10 yr veterans and still treat their job as a pleasure not as a task
from Scottsdale, United States
Submitted on 15-08-2016
We went to Chicago for the weekend for the Cubs/St. Louis series. Location was perfect. Easy to jump on the L. Doormen were very helpful and friendly and always smiling. Great to come back to cozy bed and wonderful room after a day at the game. Can't wait to come back again soon. Love the Park Hyatt Chicago - one of my favorite hotels!!!
from Griffith, Indiana
Submitted on 17-08-2016
We live less than an hour away so only stayed for one night since I had a complimentary certificate that was going to expire at the end of the month. The location is prime with Water Tower across the street, lots of shopping and restaurants and a Walgreens nearby. The rooftop bar really makes you feel like you are on vacation. Swimming pool and hot tub was very nice. I fell in love with the most comfortable chair in the room, wish I could buy one! My only disappointment was not seeing the pu... Read more
from County Dublin, Ireland
Submitted on 17-08-2016
Large, comfortable and well-endowed room, spotlessly presented with efficient room service. Breakfast reasonable but can come under pressure at peak times and service somewhat disinterested. Seventh floor patio garden splendid, with great views.
from Gallatin, Tennessee
Submitted on 06-09-2016
Staff was excellent! Sent champagne to room when they found out it was my birthday. If we needed to go around town the hotel car was always there and ready. The hotel rooms are clean with a unbelievable bathroom that open up to see out to the city if you like.
Submitted on 07-09-2016
Had stayed at the Park Hyatt numerous times in the past for business travel and was always pleased. Spent a weekend in Chicago for pleasure and it was great. The hotel is in an ideal location. From the shops on Michigan avenue to Navy Pier to the viagra triangle there is so much to walk to. Even took a nice run along the gold coast. The rooms at the hotel are fantastic. The beds are extremely comfortable and the bathrooms have a great shower and tub. If you can get a lake view it is that m... Read more
from New York City, New York
Submitted on 08-09-2016
We stayed at the Park Hyatt for 4 nights for a family occasion and were pleasantly surprised by the peaceful atmosphere in the middle of Chicago, just steps from shopping, restaurants and sightseeing. Our room was very quiet with an open city view. The furniture was stylish and comfortable. The staff was friendly and the service was outstanding. Our requests for an additional chair, toiletries, and a tea kettle were honored quickly and with a smile. Room service was pricey but excellent. ... Read more
from Raleigh, North Carolina
Submitted on 08-09-2016
Great location on the magnificent mile. The service from checkin to check out was fantastic. The room was quiet, clean, and well appointed. Seeing Parker (the pug) was a nice moment during our stay. The only area of improvement for management is to not use the same techno/workout music in the pool area as the gym. The pool was nice but the music took away from a relaxing ambiance.
from Chicago, Illinois
Submitted on 07-09-2016
We stayed at the Park Hyatt to celebrate our 45th wedding anniversary. The location, right in the heart of the Michigan Avenue shopping district, is close to many wonderful restaurants. Upon arrival we were upgraded to a lake view room that was fantastic. A couple of hours later we were treated to a bottle of complimentary champagne which was delivered to our room. The room was clean, beautiful and very modern. The bathroom was spacious and included all the amenities that you would want. All sta... Read more
from Jacksonville, Florida
Submitted on 13-09-2016
I had a waterfront room on the top floor- the view was lovely, I could see the water tower and of the lake. What a treat. The staff was wonderful, kind, fun, talkative. The place even had a pug dog I could visit. Nomi is a great sushi bar, probably the best in city (I lived in Chicago for 27 years only returning three years ago, so I have a lot of knowledge of the city), The only negative is that the room furnishings are a little dated. Front desk staff and the bellman are the best I have ex... Read more
from San Diego, United States
Submitted on 12-09-2016
Room was beautiful with a great view of Water Tower. The staff was very, very concerned with our happiness and well-being. From the doorman (Antonio) to housekeeping and everyone in between. The chef at NoMi even created a dish just for our Vegan daughter!
from New York, United States
Submitted on 12-09-2016
The Park Hyatt offers comfortable and technologically well equipped rooms. Many of the rooms have excellent views of lake Michigan. The staff are dedicated and interested in enhancing the quality of your stay while you are in residence. A nice respite from mundane travel experiences
from Naperville, Illinois
Submitted on 14-09-2016
My wife and I made the decision to stay overnight in Chicago for two reasons. First we were to visit a sick friend at the University of Chicago Hospital and second, we were celebrating our 50th wedding anniversary. Arriving at the front desk, we told the agent what we were celebrating and asked if there were upgrades available. Without hesitation, we were told that there were none. More surprising was the fact that no "congratulations" were forthcoming. Disappointing to say the least. Howe... Read more
from Baltimore, Maryland
Submitted on 14-09-2016
This hotel is lovely. The customer service and attention to detail, are superb. It made a business trip feel like a vacation. I will definitely return in the future and look forward to sharing my experience with friends and family.
from Lake Charles, Louisiana
Submitted on 17-09-2016
I travelled with my husband to Chicago for an anniversary trip in October 2013. We booked the Park Hyatt because of its prime location and amenities. The room was small but well appointed, with a great view. We booked treatments at the spa during our stay, and my aesthetician was rude and did a poor job, but other than that, we found the hotel to be a wonderful place. We also ate dinner at the restaurant there and enjoyed it. Prior to our visit, I contacted the concierge about scoring some tick... Read more
Submitted on 17-09-2016
Now this is a story about how my business trip almost got turned upside down but I would like to tell you how this hotel came to my rescue. Picture this I am running around with three kids before a business trip, finally dropped everyone to grandmas and arrived at the airport, I was going to land in Chicago in one hour and i remembered I forgot my business card. thankfully I had the pdf of cards in email. I frantically emailed the concierge at the park not expecting a reply so soon however I sen... Read more
from Aventura, Florida
Submitted on 19-09-2016
Park Hyatt Chicago is an excellent boutique hotel. Notwithstanding the fact there are a 198 rooms, it feels secluded yet hospitable. We previously stayed here and enjoyed enough to come back. The service was actually even better than our previous stay. On this occasion what really enhanced our visit was meeting Chef Concierge, Karen Giobbia and Concierge, Jen Bradford. Upon arrival on Friday afternoon (9/9/16), we met Karen and asked her for suggestions on an architectural boat tour. She im... Read more
from Naples, Florida
Submitted on 21-09-2016
Location was great! Staff very friendly. Room eas excellent! Restaurant on tje 7th floor is very nice! , inside and outside seating available! Has a spa and pool with a decent gym. Close to many things!!
from Beaufort, South Carolina
Submitted on 22-09-2016
no detail overlooked. Beautiful, spacious room. Enormous bathroom. Massive tub. Beautiful views. Helpful concierge. Signature retaurant, NOMI, competes with areas top venues. Modern luxury at every turn!
from Livonia, United States
Submitted on 19-09-2016
I recently stayed at the Park Hyatt Chicago for a conference and it was hands down one of the best experiences I've ever had. The staff was amazing and the hotel was beautiful. I would not change a thing about the Park Hyatt Chicago. If you are considering this hotel for your stay, please treat yourself. I will be staying here again if I am in the area.
Submitted on 20-09-2016
This is a very nice hotel in an excellent location. But our one night stay was ruined by a 2 hour long fight between newlyweds in the adjacent room ("You just ripped my f---ing wedding dress, Bill", etc.). The fight started with screams, items falling to the ground, furniture being moved around, almost as though someone was being murdered. The woman locking herself in the bathroom led to yelling and cursing through the closed door. While this is not the hotel's fault, it did seem as though secur... Read more
from Chicago, Illinois
Submitted on 26-09-2016
Everything about this property is great. The doorman and parking attendants greet me by name, always with a smile, and know my children as well. The front desk is extremely friendly and helpful. The rooms and suites are luxurious and the spa is phenomenal. If you are looking for a great experience, stay here.
from São Paulo, SP
Submitted on 27-09-2016
This hotel is really well located. The services rendered are very good. The employees are focused on the best service to the client. We went to the restaurant and was surprised to the quality of the food and the quantity of different wines they can serve.
from Indiana
Submitted on 28-09-2016
I have stayed here many times--for both business and pleasure. From the time you step out of your car you will receive exceptional service. From the valet to the doorman, they knew our name and offered courteous service, even though we didn't need help with our luggage (one night trip). The location is exceptional as is the food.
from Waterford, Michigan
Submitted on 29-09-2016
Great location. Beautiful hotel. All the employees friendly, nice and welcoming. Our Hyatt status was recognized and we were upgraded to a beautiful room with a view. And birthday champagne! Huge bathroom, comfortable bed,
from Wrentham, Massachusetts
Submitted on 05-10-2016
As one would expect in the home city of this hotel brand this is a perfect flagship. The rooms are spacious and sumptuously appointed, the staff is friendly and helpful, the service is impeccable and it is the perfect place for a great night of rest and relaxation. The fitness center is well equipped and maintained. Great location, right off the magnificent mile and within easy access to all areas of interest in Chicago. We will be back.
from San Jose, California
Submitted on 06-10-2016
This is one of the best brand of hotels as one would expect the high standard in all areas. And we were not disappointed...great service, amenities, and the best view of the city from our room on 16th floor!
Submitted on 08-10-2016
Always a pleasure to come to the Park Hyatt. Never a long wait in the lobby checking in or checking out. The breakfast is quite good, the view from the restaurant amazing. Tubs large soaking, looks out into the room and the city, ... comfortable, good water flow. Comfortable bed.
from Boston, Massachusetts, United States
Submitted on 12-10-2016
Great location, excellent rooms and beds, great places to it the Ritz ? Yes and no. From a luxury stand point yes it is. The people that work there are good...very good and they are close. The doormen are excellent and always smiling and chatty. The only difference is at the Ritz they take the little extra steps to connect with you personally. Don't get me wrong though I would stay here again in a minute!!!
from United States
Submitted on 12-10-2016
From the moment we checked in, we knew this hotel was great. Directly across the street from Water Tower Place (and with the old water tower in their front yard), the hotel could not be more perfectly situated. We got a room on the 18th floor, and although we did not overlook Michigan Avenue, the room was greet. Spacious room with a desk and a reclining chair, confortable, clean bed, extra large bathroom with separate bath and shower, plus a passthrough to the bedroom, it was just perfect. S... Read more
from Palm Springs, California
Submitted on 12-10-2016
I thought this might be located a little more north than I wanted to be but I was so wrong. Best location EVER. I walked everywhere. Restaurants, museums, shopping, tours...all outside the door. their rooms are wonderful. I used the big tub every single day. The hottest water you can imagine and extremely deep. even ate dinner one night in the room. plenty of desk room. 2 tvs. view was great. just exceptional. I took the train up. rated 7th best luxury hotel in downtown Chicago.
from Boston
Submitted on 12-10-2016
The Park Hyatt is centrally located in downtown Chicago near almost everything and in the shopping district. The room was perfect and large and the hotel staff was very friendly and accommodating. I highly recommend this hotel.
Submitted on 12-10-2016
We stayed at the Park Hyatt for a 2 night getaway. We took advantage of the register ahead on line and we were notified our room was ready while still getting out of the airport at 11:00AM! We were so pleased with our room! Luxuriously appointed and housekeeping took such good care of us! The registration desk was filled with pleasant, helpful people! We walked everywhere. Great restaurants and sites within 10-30 minute walks! If we return to Chicago, we would most certainly stay here again!
from New York City, New York
Submitted on 13-10-2016
Don't get me wrong. This is a very nice hotel and you can feel the luxury as soon as you enter the lobby. The staff were very professional and courteous, just not super personable. The room was spacious, and the bed was pretty comfortable. There are hundreds of tv channel, which could be overwhelming. But pretty nice LCD tv. The decor was somewhat modern, but I have stayed at nicer Park Hyatt, and I had a higher expectation. This one (at least the room) is more like a Hyatt Regency. An... Read more
Submitted on 14-10-2016
The staff were incredibly friendly....yet not overbearing, It was nice to stay at such a luxurious hotel and not feel like you were judged. The restaurant was incredible. Highly recommend this hotel. The location is also something which cannot beat..right in the heart of a shoppers heaven.....all within 1/2 mike. Watertower was right across thevsrptresse
from Highland Park, Illinois
Submitted on 16-10-2016
Did a little staycation with a friend from DC and we could not have picked a nicer place! The staff were very efficient during check-in. But the showstopper was when we got up to our room and saw the view. We just booked a standard room, but the view was gorgeous, encompassing the old water tower, the city, and Lake Michigan. The room itself was extremely comfortable. I defy anyone to get a bad night's rest on that bed. Only complaint is that there isn't a lot of noise separation from the bathr... Read more
from Madison, Wisconsin
Submitted on 17-10-2016
I visit Chicago regularly but was never drawn to this hotel. Maybe because it doesn't look like much for the outside, or maybe because it just seemed like an ordinary dull Hyatt. But I decided to give it a shot having read so many favorable reviews. I was thrilled with my stay. I booked through the AmEx FHR program and the Park Hyatt welcomed me for an early arrival and a late check out. They also honored the complementary room upgrade, which I appreciated. I loved my modern, elegant room. I ha... Read more
from Portland, Oregon, United States
Submitted on 17-10-2016
Terrific hotel in the most desirable location in chicago. Great staff and a great restaurant. Very clean. Very quiet and very elegant. If you want to be on Michigan Avenue then I strongly urge you to stay at the Park Hyatt.
from New York City, New York
Submitted on 21-10-2016
Ambience: spectacularly spacious room. Service: wonderful; our Filipino server brought us fruit, coffee, and tea with no charge--no name tags or I'd mention her by name! Value: Wonderful upgrade thanks to the wonderful front desk staff who called us immediately to ask how we found our room in terms of "like" and we replied "love." Rarely does a hotel call just to see if "everything is in order." Thank you for the service, the attention to detail, and for the window table at the main restaura... Read more
from Los Amgeles
Submitted on 22-10-2016
Had a great stay here with a friendly helpful staff and clean efficient room. Free breakfast buffet with the room was convenient. The breakfast selections were a little generic, but fine. There was no minibar, and room service came from an outside deliver service it seemed. They have a text message system to use to contact the concierge for anything which made it simple to ask for the room to be made up for example. A completely good hotel, a good product that ticked all the boxes, just ... Read more