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The Gwen - A Luxury Collection Hotel

Chicago All Airports, IL, US (CHI)

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Based on 3104 reviews
Welcome to our Downtown Chicago Hotel. Residential inspired with a touch of contemporary sophistication, our Chicago hotel welcomes guests with tailor
Room & Rates

2 Double Beds Deluxe Room

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 2 Double beds
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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2 Double Bed Deluxe Mobility/Hearing Accessible w/Roll in Shower

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 2 Double beds
  • Visual fire alarm/phone notification
  • Roll in shower
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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City View Two Double Beds

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 2 Double beds
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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1 King Bed Deluxe Room

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King Bed
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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1 King Suite Mobility Hearing/Accessible wtih Tub

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King Bed
  • Visual fire alarm/door/phone notification
  • Tub
  • Separate living area
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
Hide room details

1 King Deluxe Suite Mobility/Hearing Accessible w/ Roll in Shower

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King Bed
  • Visual fire alarm/door/phone notification
  • Roll in Shower
  • Separate living area
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
Hide room details

1 King Deluxe Mobility/Hearing Accessible w/Roll in Shower

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King Bed
  • Roll in shower
  • Visual fire alarm/phone/door notification
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
Hide room details

1 King Deluxe Suite

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King Bed
  • Separate living area
  • 570 sq. ft
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
Hide room details

1 King Deluxe Hearing Accessible Room

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Visual fire alarm/phone/door notification
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
Hide room details

1 King Bed Jr. Suite

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Separate living area
  • Sofabed
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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1 King Grand Terrace Suite

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Separate living area
  • Sofabed
  • 800 sq. ft. interior space
  • 1000 sq. ft. outdoor terrace
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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1 King Jr. Suite with Terrace

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Separate living area
  • Sofabed
  • Outdoor terrace
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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1 King Bed Terrace Suite

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Separate living area
  • Sofabed
  • 920 sq. ft. interior space
  • Private outdoor terrace with city view
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
 
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City View Room King Bed

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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1 King Bed Executive Room

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • 450 sq. ft. 
  • Complimentary breakfast
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
 
AMERICAN BREAKFAST AND WIFI INCLUDED, 450 SQ FT - DEEP SOAKING TUB - ROBE
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King Executive Premium Room

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Complimentary Breakfast
  • 450 sq. ft. 
  • Hardwood floors
  • Marble floors in bathroom
  • Rain showerheard
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
Hide room details

1 King Bedroom Executive Suite

 
Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Separate living area
  • Sofabed
  • 765 sq. ft. interior space
  • Complimentary breakfast
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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Michigan Avenue View Queen Room

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 Queen bed
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
Hide room details
The Gwen - A Luxury Collection Hotel
521 North Rush Street, Chicago All Airports, IL US 60611-3507

The Gwen - A Luxury Collection Hotel is perfectly placed to provide a wonderful shopping experience. The Gwen - A Luxury Collection Hotel is an ideal location for your holiday shopping experience and is steps to exclusive shopping like Nordstrom, American Girl Place, The Shops at North Bridge, Water Tower Place, The 900 Shops and more, ensuring a memorable holiday shopping season. Our Magnificent Mile hotel boasts 311 spacious, contemporary furnished Chicago hotel guestrooms and suites, featuring complimentary internet access, 42 inch flat screen televisions, in-room entertainment systems, pillow menu, deep soaking tubs with separate showers in our king bedded rooms and luxury amenities by Acca Kappa. Conrad Chicago offers 12,000 square feet of modern meeting space, state-of-the-art fitness centre and two enticing restaurant options.The Restaurant at Conrad, the signature restaurant of the The Gwen - A Luxury Collection Hotel, located on the 5th floor features a revitalized menu of American crafted cuisine accented with a taste of rich diversity and unique Mid-west centric style. The Terrace encompassing rooftop, bar and restaurant evokes a chill environment and perpetuates a well-deserved escape 5 stories above the fray, blurring the lines between outside and in.Our downtown Chicago hotel is within walking distance of many Chicago attractions, including Lake Michigan, Millennium Park, Navy Pier and the Museum of Contemporary Art Chicago, just minutes to the Loop, Chicago's historic business district, the Field Museum, Shedd Aquarium and Adler Planetarium. Visit The Gwen - A Luxury Collection Hotel in downtown Chicago and experience tailored service for the modern discerning traveler.

Amenities Include: Meeting Rooms, Restaurant, Wireless Internet Access Business Services Include: Business Center

Recreation Included: Fitness Center


Based on 3104 reviews
from Roanoke, Virginia
Submitted on 01-21-2017
I had a very comfortable stay at the Gwen. Having just finished the 17th floor renovation the morning of my arrival, I was the first to stay in my suite. The front desk and concierge were both super helpful, and housekeeping had my new suite immaculate. Besides the updates design and decor, and fantastic location, I really enjoyed that The Gwen has multiple indoor access points for shopping- no need to freeze or get wet to go out! Thank you Gwen team!
from Chicago, Illinois
Submitted on 01-17-2017
This hotel exudes comfort from the moment you arrive. The front Desk Staff is friendly and inviting. I was in my room in minutes. The room was very comfortable and well appointed. The bed was a dream to sleep in. I hope to be back in Chicago again soon.
from Silver Spring, Maryland
Submitted on 01-16-2017
Had travelled to chicago and stayed at gwen. Checked in and went to the room the bathroom was leaking and taps were broken. The rooms are dated and not clean at all. I will be visiting chicago for work for next three months and cant say i will stay there ever.
from
Submitted on 12-06-2016
I had a bad day and sat at the bar for a drink. Mark the bartender, made great drinks and made my night a lot better with making me feel right at home! Thank you for the experience The Gwen Hotel and your employees are excellent!!
from Los Angeles, CA
Submitted on 12-03-2016
Come see Mark Darress and Matt Hubbell at The Gwen. Great drinks, great tips on mixology. The atmosphere is great as well. Very warm environment and I recommend that you come here for pre- and post-dinner cocktails.
from Ottawa, Canada
Submitted on 12-02-2016
We are frequent visitors to Chicago and have stayed at the Gwen a couple of times. First time was great. Warm friendly service. Room was nice a clean w good quality linens. My most recent stay was just the opposite. Arrived w my daughter and two children for a 2 day girls day stay. Room was dulll, tired and drab. Linens were extremely worn and grey. Maid service didn't show up one day. When I mentioned it to both head of housekeeping and the front desk they gave a perfunctory apology.inde... Read more
from Melbourne, Australia
Submitted on 12-02-2016
This hotel was previously the Conrad Hotel which has now moved elsewhere and the Gwen is part of the Starwood Group. We have stayed for several years in a row at the former Conrad and the last 2 years at The Gwen on business. The lobby has been renovated since our last stay and is beautiful, but the rooms and gym have not been updated. We were underwhelmed by the service at the front desk. They need more staff so that there is less of a wait - there were never more than 2 people at the front d... Read more
from
Submitted on 12-02-2016
The hotel is in a great location. Unfortunately on my last couple of visits I have been allocated a room for disabled access and everything is far too low for someone of my height, I can't even stand under the shower because it's so low. When i have asked to change rooms they were very unaccommodating.
from
Submitted on 11-28-2016
Mark was the best bartender I've ever had. Nobody has made me feel more welcome at the bar. He should be given a raise. I don't often drink but if Mark was my normal barkeep I could definitely see myself becoming an alcoholic.
from
Submitted on 11-28-2016
Mark was a great bartender, super friendly and personable! He made us feel welcome and made delicious drinks. I even got to try an old fashioned made with tequila, since I'd already had a margarita so I didn't want to mix my liquors.
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