BookIt.com Verified Traveler A Recent Traveler

"stayed during the Chicago Air Show weekend, so admittedly it was crowded and full, but for the price, the rooms were not what I expected and the prices for hotel restaurants/food places were throught the roof. Staff was very friendly, I have to admit, and thats the hotels advantage plus its location is good. But I dont think Ill return as there are so many better values in that city to choose from. Oh, and the bedroom walls are so thin we could hear the conversations in the next room...clearly. If you stay here, you might want to think about NOT talking about anything you wouldnt want overheard."

Report as Inappropriate

BookIt.com Verified Traveler DCoul

"Hyatt Regency was excellent. Wonderful, clean rooms with check in at 1030 in morning when we arrived (a room was a available). Make sure if you book the buffet breakfast that it actually states that on your reservations. It was an incredible buffet but the hotel said that there was no record to show we had paid for that. It is really worth it to buy for few bucks each day as it is about $25.00 if you don't get the deal. To their credit they honoured it. Highly recommend staying here."

Report as Inappropriate

BookIt.com Verified Traveler Lorna from Orange County

"This was a pleasant surprise. Excellent location (walking distance to places of interest), clean and great price. Staff was very accomodating for late check-out and holding our luggage,"

Report as Inappropriate

BookIt.com Verified Traveler Ken Yeoh from Calgary, AB

"Very nice, beautiful hotel & friendly staff. Parking is very expensive $52/night. Walking distance to river, magnificent mile & Millennium Park. Our first time to Chicago & will definitely be back again."

Report as Inappropriate

BookIt.com Verified Traveler Larry from Tyler, Texas

"We had a fantastic room overlooking the river and with a great view of the Hancock Tower. The king bed was very comfortable and the room looked to be freshly remodeled. The room was very clean and when I asked for a one hour late checkout, it was quickly granted. Would definitely stay there again."

Report as Inappropriate

BookIt.com Verified Traveler Aileen from Orange County, CA

"I normally don't write reviews but I feel compelled to because of the great experience i had. Thanks to the reviews I poured over, we couldn't have been more impressed with the hotel, location and nightly rate. The hotel was close to EVERYTHING... Magnificent mile, the boat tours, Millenium Park, the UNDERGROUND Millenium Plaza (which was just the best on the 1 day it rained during our stay), shops, restaurants... everything. The best thing about it was getting the rate at almost 50% off their usual rate (they had some kind of limited time rate). The only con was the insane parking rate. Luckily for us, our rate included a 50% off parking special... still $26 a night (normally $52!!! a night) is insane. We simply just returned our car rentals earlier. Still, a great experience for our first time in Chicago."

Report as Inappropriate

BookIt.com Verified Traveler A Recent Traveler

"The downtown location on the river is perfect for touring on foot, by bike or CTA buses and trains. The concierge staff was particularly helpful and friendly. They new what we would need and were prepared for it - airlines check-in and boarding passes, easy rapid check-out, bag storage, tour package info."

Report as Inappropriate

BookIt.com Verified Traveler Ed from MN

"Great location, friendly staff. Had a nice corner room with a view of the river. Overall, it was a very nice stay. The cleaning lady was awesome as well as the room service. The only person that was somewhat unpleasant was the baggage storage person. On our last day, we wanted to see more of the city and had our bags stored and the guy was somewhat rude, but it was very busy that day and it might not be reflective of his usual demeanor. Overall, I would highly recommend. "

Report as Inappropriate

BookIt.com Verified Traveler Bridgette

"We loved this Hotel. The staff was EXTRA friendly and we enjoyed everything about it. It was close to everything, walking distance for sure. I would definately stay here again. rnrnBridgette McGowa"

Report as Inappropriate

BookIt.com Verified Traveler Bridgette

"We loved this Hotel. The staff was EXTRA friendly and we enjoyed everything about it. It was close to everything, walking distance for sure. I would definately stay here again. rnrnBridgette McGowa"

Report as Inappropriate

BookIt.com Verified Traveler Tom from Ohio

"Very good location. Great bar in lobby area. Rooms spacious and good view of river."

Report as Inappropriate

BookIt.com Verified Traveler Tom from Ohio

"Very good location. Great bar in lobby area. Rooms spacious and good view of river."

Report as Inappropriate

BookIt.com Verified Traveler Larry from Golden Valley, MN

"Good Value. Internet access was actually less than advertised. The only problem we had was they delivered a 'gift' to our room when we were away. The gift however was for a different guest. The staff picked it up and said something about them changing rooms---sorry for the mixup. The next day, the exact same package and card were delivered to us again. Someone sure dropped the ball on that one! Plenty of hotel staff in the lobby and front desk floor upon check-in. Would stay there again if the rate is good."

Report as Inappropriate

BookIt.com Verified Traveler Laurence from St Louis, MO

"Great Hotel. Hollihans next door has a killer breakfast buffet for $10. Can walk to trains and double decker buses and most sights. The staff were wonderful! "

Report as Inappropriate

BookIt.com Verified Traveler Laurence Bolles from St Louis, MO

"I would stay again. One couple in our group did get a very dirty room and requested another one in the afternoon. They said they would have it cleaned. We came back at around 11:00 pm- still same. The hotel did give them an upgraded room that was clean. Otherwise we loved our stay. The best thing is that Hollihans right next to this hotel has a fabulous buffet breakfast for only $10-all you can eat. Be sure to take Michigan when you return so you are one the upper level of Wacker- there are 4 levels and 2 levels- upper and lower of Stetson. I wish I had a 3 dimensional map- remember Michigan will take you to the upper level of East Wacker. Check your GPS to see if it will find Upper East Wacker and lower East Wacker as separate streets. Ours didn't so we wasted so much time getting stuck on lower levels. Michigan is the key. North Shore DR (41) is best way to go towards Lincoln park- not 90/94. Turn Rt out of the front on Wacker- no u turn needed. When leaving the hotel to go North stay in the center lane and then take the ramp that goes down on the extreem left. When returning on North Shore there is only one Wacker exit. After exiting take ramp up on the extreem rt to avoid the lower level of Wacker. When returning from other areas you won't have trouble with getting stuck on the lower levels if you can get to Michigan and East Wacker and go east to the hotel. The staff were wonderful! You can easily walk to the trains and double decker buses- great location! Returning on foot from the North Pier take Illinois- In front of N Pier, turn left on Columbus take steps up to cross the River. Turn Rt on East Wacker hotel is on your left. Fodor's 'Chicago's 25 best' has a great map."

Report as Inappropriate

BookIt.com Verified Traveler Daniel Roman from Broomfield, Colorado

"hotel made my trip even better, a good hotel for anyone"

Report as Inappropriate

BookIt.com Verified Traveler Mi from Rowland Heights, CA

"ROOM INFO:
The rooms came with everything I needed. The bathroom had toothpaste, standard bar soap, shampoo, and conditioner. There were extra towels as per requested. The cleanliness of the room was outstanding. The bed and the linens were so comfortable that it was very good to my body. Free coffee and tea was great for my early morning wake ups. The room also came with Ipod/Itouch radio dock which was great little add on. Room service wasn't too prompt, but it was a pleasant experience as the lady walked in with all smiles and brought it to the bed and made small talk.

BAR INFO:
DaddyO's Pup was a chill place to be at. I enjoyed the fact that they let me take my drinks upstairs to my room to enjoy quietly while relaxing with the TV on. Friendly staff too that didn't make you wait longer than 1 min to get helped.

RESTAURANT INFO:
Stetson's Chop House had really yummy prime rib that I enjoyed after getting a little tipsy. It even came out very fast. The bar was the reason I went in there and the bartender that serviced me was excellent. He was an elderly chap, unfortunately I cannot recall his name. Being new to town he made me feel so comfortable and I highly enjoyed his stories from Chicago. He really knew how to make you laugh and make you enjoy your stay there.

CONS:
Negatives were the high price in wifi usage. I did have the mini bar, but I do not know why nothing was in there. The room was an expensive room, but since I got the deal from bookit really cheap, I don't know if that was the reason for no mini bar which was ridiculous.

Overall, my stay was enjoyable. Thanks Hyatt Regency Chicago."

Report as Inappropriate

BookIt.com Verified Traveler A Recent Traveler

"Everything was great until we tried to leave. Several elevators were not working, and had to walk down 22 flights of stairs."

Report as Inappropriate

BookIt.com Verified Traveler Brett from Kentucky

"This is the second time i have stayed at the hyatt. I love the hotel.. location is great and close to everything downtown.. only complaint is the elevators get backed up in the mornings and late afternoons. nothing too bad though... Will def stay there again when i go back to chicago"

Report as Inappropriate

BookIt.com Verified Traveler Steve Arthurs from Oakville, ON, Canada

"Really enjoyed our stay at the Hyatt Regency Chicago. Room was nicely upgraded, very modern, nice view of the city and river, good location. Concierge and front desk were very friendly, helpful and efficient. Thanks for the great stay."

Report as Inappropriate

BookIt.com Verified Traveler Barnett, Wendy from Talahasseel, Fl

"Paying for WiFi ridiculous but otherwise very good stay. Wonderful location!"

Report as Inappropriate

BookIt.com Verified Traveler Danny Swoveland from Sterling Heights, MI

"Overall stay was great, but the door to the bathroom in our handicap room did not close all the way and it was very hard to move at all. It seemed like it was off it's track. Also there is no fan in the bathroom.


"

Report as Inappropriate

BookIt.com Verified Traveler Jacquelyn Wilfong from Byron Center, Mi

"Hotel was good! Too bad no pool - unless you pay $20 to use the fitness center. "

Report as Inappropriate

BookIt.com Verified Traveler La Shawn from Detroit, MI

"All of my requests were met (higher floor, non smoking rooms, city view). The only problem was that my bathroom was not completely stocked full of wash cloths, shower cap, and towels. We contacted housekeeping and they immediately came. We were in town for the Taste of Chicago. The location of the hotel saved us a lot of money in cab fair to the train. We purchased a 1 day bus pass at Walgreen's to go to various locations. The best part of the hotel experience was the concierge and valet very nice. The front desk check-in was prompt and very friendly. Would stay in the future."

Report as Inappropriate

BookIt.com Verified Traveler MeMe from Chicago, IL

"Love this hotel. Everything is just minutes away, right on site. It rained 2 days that we were there and everything was connected to the hotel so we didnt even have to go out in the rain. Many restaurants right on site, from fancy and expensive to McDonalds and Jimmy Johns. There was a news stand on site as well"

Report as Inappropriate

BookIt.com Verified Traveler Rejeanne Santoro from Sault Ste. Marie, Ontario - Canada

"The location was FANTASTIC - perfect!!! All services were excellent. The staff was extremely helpfull, ei. the valet parking, front desk, concierge, etc. We were surprised that free Wifi wasn't an ammenity. It would have been nice to have free Wifi available at least in the lobby area if not in the bedroom."

Report as Inappropriate

BookIt.com Verified Traveler Kim from Bolingbrook, IL

"We stayed here July 6th-8th and we had a great time. Wonderful view!! Room was clean and the location was great. I would definitely stay here again. The hotel food was pretty good too! I have no complaints and would love to stay here again!!"

Report as Inappropriate

BookIt.com Verified Traveler A Recent Traveler

"Good stay."

Report as Inappropriate

"Spent hours on line searching for a hotel for our recent trip to Chicago.having never been there we weren't sure what to expect.The Hyatt Regency Chicago was the perfect choice.We were able to walk to all the attractions,the rooms were clean and spacious,and everyone from the front desk staff to the housekeepers were friendly,helpful and knowledgeable. We had an amazing view and were even able to watch the spectacular fireworks show at the Navy Pier from the comfort of our room!Fabulous!
Would recommend this hotel and would definitely stay here again!"

Report as Inappropriate

"Beautiful large conference hotel but works well for a quick tourist weekend due to the great location right in between the Magnificent Mile and Millenium Park. Check in was quick and easy, the room was modern and newly updated, the bed was comfy and the bathroom was clean and fresh. Parking was a little bit of a challenge but the valet took care of that."

Report as Inappropriate