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Doubletree Hotel Bloomington

Bloomington, IL, US (BMI)

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Based on 701 reviews
1
Room & Rates

2 DOUBLE BEDS NONSMOKING

HI SPEED 9.95/DAY-SWEET DREAMS EXPERIENCE BED, CABLE PACKAGE WITH HBO-CLOCK WITH MP3
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2 DBL ACC BATHTUB NO SMOK

HI SPEED 9.95/DAY-SWEET DREAMS EXPERIENCE BED, CABLE PACKAGE WITH HBO-CLOCK WITH MP3
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1 KING BED NONSMOKING

HI SPEED 9.95/DAY-SWEET DREAMS EXPERIENCE BED, CABLE PACKAGE WITH HBO-CLOCK WITH MP3
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1KNG JR PRES STE WP FP NS

HI SPEED 9.95/DAY-SWEET DREAMS EXPERIENCE BED, SITTING AREA-FIREPLACE-REFRIGERATOR-MICROWAVE
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1KING PRESIDENT STE NOSMOK

HI SPEED 9.95/DAY-SWEET DREAMS EXPERIENCE BED, LARGEST LIVING ROOM-FIREPLACE-REFRIG-MICRO
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1KNG WHIRLPOOL STE NONSMOK

HI SPEED 9.95/DAY-SWEET DREAMS EXPERIENCE BED, LIVING RM-REFRIGERATOR-MICRO-SOME W/FIREPLACE
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1 KING EX STE WP FP NS

HI SPEED 9.95/DAY-SWEET DREAMS EXPERIENCE BED, LIVING ROOM-FIREPLACE-REFRIGERATOR-MICROWAVE
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1 KG ACC BATHTUB NO SMOK

HI SPEED 9.95/DAY-SWEET DREAMS EXPERIENCE BED, CABLE PACKAGE WITH HBO-CLOCK WITH MP3
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1 KG ACC RI SHWR NO SMOK

HI SPEED 9.95/DAY-SWEET DREAMS EXPERIENCE BED, CABLE PACKAGE WITH HBO-CLOCK WITH MP3
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Doubletree Hotel Bloomington
10 Brickyard Drive, Bloomington, IL US 61701

We offer complimentary shuttle service to and from nearby Central Illinois Regional Airport Bloomington-Normal (BMI) and AMTRAK from our newly remodeled upscale hotel, which is centrally located in one of the fastest growing metropolitan areas in Illinois.For family fun, vacation, or historical outing, the Doubletree Hotel Bloomington is a great place to be. Visit the U.S. Cellular Coliseum for Arena indoor football or United Hockey League games, Miller Park Zoo, the McLean County Museum of History, the Constitution Trail, the Prairie Aviation Museum, the David Davis Mansion, Mitsubishi Motors plant tours, Franklin Park Historical District, Fairview Family Aquatic Center and more. Eastland Mall and the Shoppes at College Hills are within a few minutes drive for the shopper in your group. No trip to Bloomington is complete without stopping by the one and only home of Bloomington's BEER NUTS factory and Company Stores.Our 185 warmly furnished guest rooms and 12 luxuriously appointed whirlpool suites feature exceptional comforts like our Sweet Dreams beds, Wolfgang Puck Coffee, Neutrogena® amenities, as well as modern must-haves like complimentary wireless high-speed Internet access throughout the Doubletree Hotel Bloomington.On your next trip to the Bloomington-Normal area, our courteous and helpful staff looks forward to welcoming you to the Doubletree Hotel with our special, signature warm chocolate chip cookie at check-in.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 701 reviews
from Decatur, Illinois
Submitted on 18-05-2016
The staff was very attentive. The location was excellent, being attached to a Panera and TGIFridays. Breakfast buffet was great and the option of having breakfast delivered to my room made a workfilled morning easier.
from Madison, Wisconsin
Submitted on 18-05-2016
Doubletree Bloomington is a great place. Friendly check in staff especially Everett and nicely appointed rooms. Delicious breakfast. Reservations accommodated our special requests to be first floor by an exit to be easily accessible with our dogs. Will always stay there when we are in the area. M
from Lexington, Kentucky
Submitted on 19-05-2016
Staff was very friendly. Hotel and room were clean. Bed was comfortable...good quiet night's sleep...There is also restaurant on site and a Panera restaurant in parking lot. I enjoyed a great breakfast at hotel in the morning.
from Florence, Kentucky
Submitted on 20-05-2016
I was greeted warmly by the staff. They had water and cookie waiting for me at check-in. Room was clean. Breakfast buffet was excellent. Also had an omelet station should you want one prepared for you. This was my second time staying at this hotel and will do so again when traveling to this area.
from Indpls, IN
Submitted on 25-05-2016
I recently returned to the area for business and stayed at this location. I received a nice HH upgrade to the 5th floor to a huge suite. Dined in the bar where the drinks were very reasonable and since it was Monday food was 50% off. Very friendly bar and front desk employees. The only negative is some of the public areas need updating and TLC.
from Vernon Hills, Illinois
Submitted on 26-05-2016
The two on service was strictly for the front desk and our server at the wedding reception we attended. The bar staff, servers at breakfast were great. The rooms need to be upgraded, peeling wallpaper, lumpy bed. Overall not impressed but there is potential with a little work by management. I mean who has two people on the front desk when two weddings are checking in, I could see people in the office just chatting it up when there were lines at the desk.
from Oregon
Submitted on 27-05-2016
Nice place to stay. Would stay there again. Staff friendly and courteous. Always greeted me whether leaving or arriving. Only down fall is the location to get into and out of the hotel. This problem is shared by most hotels in Bloomington as the way the road system is laid out. I recommend staying at the doubletree and will most likely stay there again.
from Bloomington, United States
Submitted on 30-05-2016
Neat and very clean. Made you feel like nothing else mattered but you. Staff catered to my needs to ensure that I had an excellent stay. If you are looking for a great place to stay while traveling the country, a stay at any DoubleTree would be well worth your while. Good food, great accommodations. Felt like home.
from Mundelein, Illinois
Submitted on 02-06-2016
The whole "hotel experience" is supposed to be warm and welcoming. A complimentary warm cookie is the right way to start the stay! Also, if you're an HHonors member, a complimentary drink at the bar!!
from Genoa, United States
Submitted on 06-06-2016
This hotel was just fabulous. My room had a king bed and was very clean and spacious. The breakfast buffet was perfect. I used the on-line check in system the day before and was able to select my room - great feature. This was one of the quietest stays I have had in a long time.
from Astoria, Illinois
Submitted on 20-06-2016
We loved this hotel clean rooms friendly staff! We had never stayed in a hotel with poker machines before that was fun, my brother won $200.00?????? we definitely recommend this hotel!! The breakfast was beyond our expectations!!
from Troy, Illinois
Submitted on 20-06-2016
Staff was fantastic,the room was very nice ,hot tub could've been a little hotter breakfast was good. Went to the bar and had a drink that was very nice, wish we had more time in the hotel Location was fantastic for where we were going
from Woodstock, Illinois
Submitted on 21-06-2016
Staff was wonderful from the moment we arrived to the moment we left. Could not of asked for a better experience. Breakfast and cookies were amazing! Texted us shortly after arrival to be sure room was ok and to check to see if we needed anything. Brought up an extra key and towel immediately. Cant say enough about the service!
from
Submitted on 21-06-2016
All employees were professional and provided outstanding service. We had a group of 14 staying for business. The shuttle went out of their way to assist us. Breakfast was great, omelet station superb.
from Saint Louis, Missouri
Submitted on 21-06-2016
Love the touches of a healthy breakfast, cookies when we checked in, free drinks, kind staff, we were only there for one day and they remembered things about our family :) and walking distance to restaurants...this hotel was blocked off for our event and it worked out great for the location of the Shriner's All Star Football Game
from Missouri City, United States
Submitted on 27-06-2016
Excellent Hotel... Really make you feel special and at home in this hotel... The staff is excellent... The breakfast is the best - customer omelets to corn beef hash... Hmmm... The room was very clean and every thing works... The internet connect was fast and available...
from Mount Pleasant, South Carolina
Submitted on 28-06-2016
Large suite, very comfortable after a long day on the road. Very quiet allowed for a great night of sleep! The hotel takes pets which was a reason we stayed here. Staff were very friendly and professional; a nice breakfast buffet was available, much better than the typical hotel fare.
from Dubuque, Iowa
Submitted on 28-06-2016
Everything was great. We stayed here for a wedding and had no complaints. The food, room and bar were excellent. Room was clean and comfortable, generally no problems. Don't know what else to say, but I need 200 characters to get out of this, so have a nice day!
from Mattoon, Illinois, Usa
Submitted on 30-06-2016
We were with a group of hundreds and they handled it with excellence. Kind,friendly, breakfast was like being on a cruise ship. This is a quite hotel we couldn't hear anyone and our friends next door could not hear our tv,which we have to have loud because my mother is hard of hearing.
from Chicago
Submitted on 02-07-2016
This Double Tree Hotel is off Business 55 in Bloomington. The rooms have microwaves and refrigerators. They serve an awesome buffet breakfast with a wait staff that pours your juice and hot or cold beverage. They have an omlet station as well as many hot and cold breakfast entrees and sides. The shopping malls are on Business 55 and a mile or so from the hotel. Bloomington has the best Dollar Tree Store I have ever been in. I forgot my phone charger and the staff was able to accommodate me!... Read more
from Michigan
Submitted on 11-07-2016
My wife and I love to stay at Doubletree, and have always had a good stay there. We really enjoy the breakfast with the omelette bar...and like watching them get cooked just the way we like. The pool is nice, the suites are great and the staff has always been nice. The hotel is easy to get to and it's near to a lot of things to do in Bloomington / Normal.
from New Braunfels, Texas
Submitted on 10-07-2016
Because of military discount breakfast was not offered with room. Upon check in I was not made aware of this, it wasn't until breakfast time that I was questioned about voucher. Then it was explained that my room did not include breakfast. The pool was great, until a worker brought in her family on her day off. Children were VERY loud, so pool no longer was relaxing. Enjoyed the music on the patio. Enjoyed the convenience of having a TGIFriday next door for those late night snacking after swimm... Read more
from
Submitted on 12-07-2016
Short drive to downtown. Free parking. One free drink at the bar. Happy hour in the courtyard. Less than 10 minutes from BMI airport. Also very close to State Farm which I assume is why most people visit BMI. I had dinner at Epiphany which is a 5 minute drive. Worth it. Will stay here on my return.
from Madeira Beach, Florida
Submitted on 14-07-2016
I received 2 free nights here for a wedding I was attending. After being forced to sleep on a roll away bed and a futon in Springfield, Illinois, having two beds here was a nice treat. For a wedding, they had excellent banquet facilities. The hotel was updated nicely and I highly recommend it.
from Plainfield, Illinois
Submitted on 15-07-2016
Nice hotel. App check in was super easy loved being able to pick the room. Room was very clean, beds were comfortable, staff was friendly and professional. As an HHonors member, we walked right in, we're given water bottles. Would stay here again.
from Hermitage
Submitted on 18-07-2016
Everything was great, just what we expected from a Hilton property. We were disappointed when the Hampton Inn was full but they help us find the Doubletree in the next town and we still have the same great experience. Nashville, TN
from Lakeland, Florida
Submitted on 20-07-2016
We enjoyed the staff most of all! The beds were also very comfortable! The service at our venue was excellent and overall, the weekend was great. I recommend not using their pool facilities... Dangerously slippery for young children.
from Riverview, MI
Submitted on 21-07-2016
We stayed here 2 nights and enjoyed it. The cookies from the front desk are great. The slot are in a small room to the right of the entrance. The room is quiet, clean, and the beds are comfortable. The breakfast has everything imaginable. $11 unless it's comped in some way.
from Deep River, Connecticut
Submitted on 24-07-2016
Really enjoyed stay. Location is excellent, close to work location as well as being located on main through route through the city. Employees are excellent superior level of customer service, very pleasant and friendly.
from Syracuse
Submitted on 25-07-2016
Very nice hotel - especially if you are in town for State Farm business. Room was always clean, breakfast and staff running it are top tier. Front desk was super helpful. Stayed a week and it was nice to be in such an environment. Will be back.
from Libertyville, Illinois
Submitted on 26-07-2016
We are Hilton honors and usually stay Hilton. This was a disappointing stay. The breakfast was dirty and we had to wait for 4 hours for pillows. The bathroom shower did not work. Would not stay here again
from Illinois City, Illinois
Submitted on 26-07-2016
Recently met some friends in Bloomington and opted to stay at the Doubletree as they generally have a room that does not disappoint. The rooms here were a little outdated. The humidity was high and apparently was difficult to control as the carpet in the room was damp. Other than that my room was ok. The lobby was very nice. Apparently they were busier than normal because anytime I heard someone ask for a cookie, they were told they were out and would need to come back in 20-30 minutes. It... Read more
from Rochester, Minnesota
Submitted on 26-07-2016
We called ahead to let them know we would be checking in at 2 am. When we checked in, the counter person was very short with us and didn't explain anything, just pointed us to the elevator. No explanation of breakfast, no cookies. The room had only 2 towels, there were 3 of us and only 1 set of shampoo, etc. When we checked out, we had to ask for cookies. There were also rust streaks on the curtains.
from Cincinnati, Ohio
Submitted on 27-07-2016
I have to say, our visit to this hotel was GREAT!!! we requested first floor, got great friendly service from everyone, from front desk, dinning, bar....we used it all!!! we even enjoyed the beautiful hot tub area.....we also loved the fresh, lovely breakfast...perfect to start our day....we already have a trip in august planned and one in December...this is a great hotel to relax, enjoy family....thank you doubletree, you are the best in our book, and weve traveled quite a bit!!! see you all ... Read more
from Flagler Beach, Florida
Submitted on 27-07-2016
I enjoyed my stay at the Doubletree, friendly and accommodating staff, great breakfast, nice pool and fitness room. Free shuttle ride to the airport! I was there for a Celebration of Life for my uncle and the event was right there in the hotel in a very nice ballroom. I would stay here again if I ever come back to Bloomington.
from Meridian, MS, United States
Submitted on 27-07-2016
Traveled 700 miles to a wedding and needed a nice place to stay for the weekend. DoubleTree was all of that! Breakfast and "cookie" were nice touches. We used Honors points to upgrade to Presidential Suite. It was very nice and roomy and had a fireplace that opened into both rooms. We will look for DoubleTree in all of our future travel plans.
from
Submitted on 27-07-2016
This was a wonderful stay for the wedding of a family member, the hotel was close to other amenities in the area. I enjoyed my stay at the hotel and I look forward to visiting again and staying at the Doubletree Hotel.
from Fairbury, Illinois
Submitted on 31-07-2016
We stayed in this hotel as part of a wedding guest block. Everything was wonderful. The staff was great, rooms were very nice and the breakfast buffet was excellent, from the food choices to the staff!
from Zurich, Switzerland
Submitted on 03-08-2016
This is not a cheap hotel. We came with a family with 3 children. Although reserved inadvance no beds for the children were made. To wait for 2 hours until your bead is ready is - after a long trip - a drag. The staff is friendly, breakfast is copious the crew very helpful and effective. The beds for the kids, especially the pull-out couches extremely uncomfortable. The rooms are clean kind of old fashioned and need a retouch. The bathrooms are very unpractical lacking bars to hang up towels and... Read more
from
Submitted on 10-08-2016
My hotel choice whenever in the Bloomington area. Friendly and professional staff. Breakfast buffet, lobby bar, TGIF Restaurant connected to hotel and a Panera's Restaurant just steps from the hotel entrance. Limo and shuttle service to the nearby airport. The rooms are quiet and comfortable. Convention/meeting rooms and accommodations for weddings available. Highly recommend staying here the next time you're in the Bloomington area.
from Dubuque, Iowa
Submitted on 14-08-2016
My check in experience was the start to a great stay. They were very friendly and welcoming. I noticed there was a wedding party in the lobby and in fact there were two wedding parties staying at the hotel that night. I mentioned this and the person checking me in made sure my room was not next to them so I could get a good nights sleep.
from
Submitted on 14-08-2016
Junior executive suite! Got a deal so upgraded. Bar was lively n TGIF was good also. Been here several times so we will be back. H Honors gives perks! Do travel whole lot but she. We do we stay at Hilton and drink Dosequies! Ha
from Menomonee Falls, Wisconsin
Submitted on 15-08-2016
The DoubleTree is fabulous. Great facility, Wonderful staff and great attention to detail and making sure things are going well. It isn't often that the sales and catering team stops by during the program to personally make sure things are going well....a rarity today. Not here! They are finicky about detail and work to make sure things are as planned.
from
Submitted on 22-08-2016
I stayed at this hotel for my brother in-laws wedding from 8/19-8/21. The facilities were really nice and the staff was very helpful. The hotel is in a great location near a lot of restaurants and a mall. The cleaning staff at this hot was great they made our room look amazing everyday. The only complaint I had was that the pillows were very flat and my neck hurt in the mornings. I would stay in this hotel again if I every visit Bloomington in the future.
from Rockford, Tennessee, United States
Submitted on 23-08-2016
This place has it together. Everything was clean, well maintained, and completely professional. I did not see one person with Double Tree who was anything other than professional, friendly and helpful. I asked for a couple of special requests (example: A handful of cheap pens for kids attending the family reunion so they could take notes)...every request was promptly and completely addressed. Well Done!
from Ringgold, Georgia
Submitted on 28-08-2016
We traveled to Bloomington for our son's wedding, with many family members starting at the hotel. The facility is very nice. Breakfast was a wow! With wonderful, personal service by ladies who acted like family, talking care of everything. Very relaxed. In the big day, the courtyard at the hotel became another appreciated amenity. The cocktail hour, reception and special breakfast room were all great. Highly recommend for events in this area.
from Florence, Kentucky
Submitted on 28-08-2016
I checked in online so my time spent at front desk was minimal. As a HHonors member, got my water and cookie. Room was clean. Love the breakfast buffet that is included. One of the best around. Have an omelet station if you want to add something extra to your breakfast.
from Chicago, United States
Submitted on 06-09-2016
This hotel is true to the Hilton brand. My family and I stayed here while in town to watch Valparaiso University take on ISU for a football game. Nice rooms, comfortable beds, excellent breakfast, friendly staff, great value for the money!!!
from Saint Louis, Missouri
Submitted on 11-09-2016
Very nice hotel, one of the best hotels I have ever stayed at. Room was clean and very modern with microwave, fridge, hair dryer and coffee pot. Desk with an actual office chair on wheels was nice for paperwork. There were also computers in the lobby along with a printer if one needed to print something out. Breakfast buffet was as it states a breakfast buffet. A variety of hot items including a omelet bar and drinks as well as fresh fruit, muffins, bagels and toast. I compared it to a miniat... Read more
from Palatine, United States
Submitted on 12-09-2016
A nice hotel with something to offer. Lobby is spacious yet comfortable. Overall the hotel is efficient yet personal, I would have absolutely no hesitation to stay at this location again. Rooms were clean and seemed up to date and well cared for.
from Mount Prospect
Submitted on 20-09-2016
Very reasonable rates in a clean, comfortable room with excellent service. The staff had rooms available for early check-in and the warm cookie greeting went over well! Any questions were answered kindly as there was genuine concern in being helpful.
from Springfield, Illinois
Submitted on 23-09-2016
We checked in about 8:00 at night to be near the airport for a 6:00 AM flight. Easy booking through the Hilton Honors app using a very economical combination of points and cash. Easy check-in using the app and website, even able to use the hotel map to select a room close to the elevator. The room was spacious, clean and quiet, all of which afforded us a great night's sleep before an early flight. And of course, the warm chocolate chip cookie at check-in was great!
from St. Louis
Submitted on 23-09-2016
Great location and available for a visit to the university for Parents Weekend. Very nice amenities and service was excellent. Staff helpful and very nice. Location near Starbucks a plus. Parking good once found on other side of the hotel
from
Submitted on 23-09-2016
I left Chicago very late on a Friday and needed to find a hotel closer to home. The Double Tree in Bloomington, IL is beautiful and the staff is very friendly. I got upgraded to a hotel suite with a whirlpool! Very nice.
from Steger, Illinois
Submitted on 24-09-2016
I really enjoyed my stay the bartender was very nice and professional . The front counter service were very polite and helpful . I was at the hotel for Child Care Business , the Hotel provided a excellent lunch and the hot breakfast was great also . I give this Hotel 5 stars
from Naperville, Illinois
Submitted on 25-09-2016
Our annual board meeting was at the Marriott, I opted this year to stay at a Hilton hotel, big mistake. Bathroom had mold around the base of the toilet. Wallpaper was peeling off the walls. Holes in walls where wall mounted items where moved and not filled in. Staff was not welcoming and acted like they didn't care. It felt as though I was staying in a Motel 6. I've never had a bad experience at a Hilton or affiliated Hilton chain. Could not believe this was a Double Tree. Horrible.
from
Submitted on 30-09-2016
This is a perfect place to stay in Bloomington. I was here for a few days on my business trip and I would strongly recommend it for it's good location and excellent service across the board. Also, the atmosphere at the hotel is really very pleasant.
from Pontiac, Illinois
Submitted on 04-10-2016
We had our reception here and stayed afterwards. Everything from the reception to the hotel room was amazing and I didn't have to worry about anything. We loved it, and would definitely recommend to anyone!
from Hurley
Submitted on 04-10-2016
Very Comfortable multi-night stay with Frat. reunion, cocktail receptions (2) and 150th anniversary dinner (over 200) while hotel also handled 2 weddings, youth sports team and normal guest traffic in stride.
from Sun Prairie
Submitted on 04-10-2016
We visited Bloomington for the Fiji Sesquecentenial. Service was outstanding from check-in to check-out. They go out of their way to make you feel welcome. They have an excellent breakfast buffet as well.
from Teutopolis, Illinois
Submitted on 08-10-2016
It was great to have our wedding party all on the same floor.shuttle was definetly a plus to and from. The parking was good. Lobby had comfortable furniture. The gaming room we enjoyed very much. Wish I had won something.
from Illinois
Submitted on 15-10-2016
In town with family for state cross country meet. Very Comfortable, clean room. Decent location, felt safe inside and outside of the hotel. Convenient to major highways, and local shopping and many nearby restaurants.
from Avon, Indiana
Submitted on 15-10-2016
We stayed there to attend a wedding at Vrooman House Mansion. We enjoyed our stay the hotel is clean an we'll decorated. The staff was friendly and we enjoyed the fact that TGIF restaurant was in the hotel or attached.
from Peoria, Illinois
Submitted on 16-10-2016
We were pleased with the location of the Doubletree, the room and accommodations, and the complimentary breakfast, which was delicious. Unfortunately, our room smelled like smoke. When I brought this to the staff's attention, they told us it had been an "ongoing problem." They did not offer any suggestions nor did they offer to discount our room due to the unpleasant odor in our room. While our weekend in Bloomington was fun, we were disappointed in our accommodations for this reason.
from Alliston, Canada
Submitted on 17-10-2016
Stopped on our way home. Booked online on Hilton app and arrived 10 minutes later and they were ready for us. Easy and friendly check-in. Gave us a free drink coupon which was much appreciated after a long day. The bartender was very entertaining. Rooms were average but clean. Great breakfast buffet. Wasn't right off the highway but close enough and the price was right.
from Detroit, United States
Submitted on 17-10-2016
Excellent service, I will recommend to anyone who will be traveling to the Bloomington, IL area. My stay was wonderful. One thing, I did not like the smell on he elevators. I was impressed with the microwave and refrigerator in the room
from Hoffman Estates, United States
Submitted on 18-10-2016
My stay was great at this location. Hotel was clean, staff is very friendly. Great location. Breakfast had a wide variety of items. The omelet bar was great. The room was very spacious and comfortable bed.
from Indianapolis
Submitted on 18-10-2016
Great hotel. Clean, comfortable and staff is very courtous and accomodating. We attended a wedding reception held at this hotel and they did a great job--great service, food was good and the breakfast was very good.
from
Submitted on 19-10-2016
This hotel seems clean and at least parts of it seem somewhat recently renovated, but it's a little rough around the edges. The staff is friendly for the most part, though I was completely ignored at the breakfast buffet. The bartender in the lobby bar is jovial and knows how to pour a good drink, but don't order anything too crazy. Mixers like ginger ale are far too exotic to keep stocked. There are dead bugs in the light fixture in the bathroom, which is always great. I could keep nitpicking, ... Read more
from
Submitted on 20-10-2016
Reserved a premium whirlpool suite on the penthouse floor and called ahead to advise of late arrival. Upon arrival the fireplace did not work and maintenance was not available until the next morning, just prior to checkout. The advertised robes and slippers were not in the room. There was no ice in the refrigerator and the nearest ice machine was on the floor below. At checkout, my bill was adjusted down to a standard room rate but I had to ask -- which I shouldn't have had to do. Very, ver... Read more
from Pekin, Illinois
Submitted on 24-10-2016
This hotel was very friendly and clean.. we were all very satisfied and would recommend this property to anyone with a large or small gathering to stay here. Thank you for the hospitality, fantastic breakfast, friendly staff and great location.
from Perry, Florida
Submitted on 25-10-2016
Had a few issues with the Internet, One of the rooms Hot water was not working, Did not get an upgrade when using points for one room and points and money for other...usually at least get an upgrade for our room to have a sitting area and a King bed. We used points and money for our friends and had adjoining rooms, but we would have liked to have our room upgraded like most hotels to a sitting area, maybe the hotel could not accommodate those two rooms together, not sure. We got assisted rooms, ... Read more
from Bloomington, Illinois
Submitted on 28-10-2016
Closet doors were not working Linen was stained Room Carpet looks old n stained. Room Furnitures look old Was charge for bottle of water I did not use. I had to call to get a refund. Breakfast was good and the staffs were very nice.
from Appleton
Submitted on 28-10-2016
Passing through on way to STL and stopped for the night. Never stayed at a DoubleTree before but will again in future. The hotel was nice, room was fine. Enjoyed the breakfast in the morning. The main highlight of this hotel - the staff - Ashley who checked us in was incredible and made our stay that much better. Same with the staff serving breakfast - Two thumbs up for the DoubleTree staff on Veterans Way in Bloomington, IL
from riverview, United States
Submitted on 01-11-2016
Hotel is a gorgeous hotel and very pleasant staff. However, the shuttle service to the airport the shuttle did not run according to the flight schedule. I was told several times there would be a shuttle to get me to the airport at my required time but when it came time to go I was left scrambling trying to find a different ride last minute when I was told no shuttle/ride would be available.
from Fairbury, Illinois
Submitted on 02-11-2016
Nice hotel; bathrooms somewhat dated but overall very nice and clean. Hotel lobby very nice with comfortable bar. Reception held in nice rooms and staff attentive. And the warm cookie on check in was awesome!
from Chicago, United States
Submitted on 02-11-2016
My favorite part of the king size room was the comforter and pillows. The indoor pool was the perfect temperature and the hot tub was great as well. The breakfast items were delicious and the coffee was fresh and hot.
from Hoffman Estates, United States
Submitted on 07-11-2016
Start to finish, the staff treated us like family members. Very kind and friendly folks. The complementary breakfast was fine but could be better if more choices were available. Check-in process was great. The map clearly shows location of ice machines and elevators so you can select quiet rooms.
from Bloomington, Illinois
Submitted on 14-11-2016
We booked two adjoining rooms on November 11th for my 10 year olds birthday party. She had five additional guests. I am a Hilton Honors member and received special parking as well as rooms on a designated Hilton Honors floor. I also received two complimentary drink tickets from the bar and food area next to the lobby. The staff checked in to ensure our stay was going well and accommodated us with our young group of girls when necessary. The hotel was very busy that night and I was amazed that I ... Read more
from Springfield, Illinois
Submitted on 14-11-2016
First stay at the Double Tree in Bloomington, Illinois and I was entirely satisfied. Great place for a one night stop over. Conveniently located. I especially appreciated the 2 restaurants within walking distance. Short drive to other restaurants, shopping, business locations (hospital, downtown Bloomington, etc.) I'd stay there again. Room was fine, staff was very good.
from Springfield, Illinois
Submitted on 15-11-2016
For a wedding reception, this hotel has excellent banquet facilities. I really liked all of the superb abstract art work that the hotel is decorated with. All employees were professional and provided outstanding service. The room was clean and comfortable without any problems. The bathroom shower had the typical low mounted shower head as most hotels do. Why do hotels have low mounted shower heads? They serve an awesome buffet breakfast with a wait staff that pours your juice and hot or co... Read more
from
Submitted on 15-11-2016
We had our daughter's wedding there on 11/12/16. Family & friends checked in from 11/11/16 & 11/12/16 for the festivities. We stayed at the hotel, had rehearsal dinner and wedding reception at the hotel. We had 21 guest rooms booked and the hotel made us feel like their family during our stay. We would recommend this hotel for a wedding.
from Saint Charles, Illinois
Submitted on 19-11-2016
Michelle at the front desk was awesome. She was helpful and friendly. I had an odd request to recover items from a previous stay. She went above and beyond to help me recover the items. It made my stay a fantastic experience.
from New Lenox, United States
Submitted on 21-11-2016
Overall the hotel was clean, staff was helpful, breakfast was great! Room service food choices were plentiful and overall good. The fan in my room did not work, but the heat did work. Typically I like to have the fan running so that it drowns out any additional noise from the courtyard or the hallways.
from St Louis Area, United States
Submitted on 21-11-2016
I enjoyed my stay at this hotel. I chose this hotel as the location of the conference I attended was at this facility. The staff was very helpful when requested. The convenience of being in the same hotel as the conference is the only deciding factor when I chose this hotel.
from Washington, Indiana
Submitted on 21-11-2016
Good food and service. Was upgraded to the penthouse, not sure why, but it was a nice surprise! Meeting area was perfect and the menu for lunch and snacks very good. This is the 4th year I have been here for the Treasurer's Institute and it is always a pleasure.
from Mount Carroll, United States
Submitted on 20-11-2016
I have stayed at Double Tree in Bloomington for 3 years in a row now and although for business I would definitely stay here anytime. The entire staff is courteous and friendly. My stay was very comfortable and welcoming.
from Clayton, North Carolina
Submitted on 24-11-2016
We was in the Urbana area for the week and was flying out of Bloomington so we choose the Doubletree. The front desk staff was super, very friendly. They had a good bar, and a TGIF connected to the hotel for supper. Our plane left to early for us to try breakfast.
from Duluth,MN
Submitted on 28-11-2016
Even though we stayed one night the hotel was perfect. Staff friendly and helpful. Room clean well appointed. Pillows were the BEST. Quite room. Breakfast was good good servers. Having a TGIF attached wS a greT plus
from Bloomington, United States
Submitted on 28-11-2016
The staff was very helpful and accommodating. I will stay here next time I travel. It was a holiday and they all seemed happy to be working. The breakfast was anything you could want and more. Thanks!
from Champaign, Illinois
Submitted on 03-12-2016
I need a feather free room and upon arrival, the pillows were removed and the feather duvet was also removed. The front desk was always manned with 2 or more people. The hotel is clean and up to date. It has a TGIF attached with a Paneras in the parking lot.
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