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Doubletree Hotel Chicago/Alsip

Chicago Midway, IL, US (MDW)

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Based on 691 reviews
The Doubletree Hotel Chicago - Alsip, Illinois features beautifully appointed and elegant hotel rooms.
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Doubletree Hotel Chicago/Alsip
5000 West 127th Street, Alsip, IL US 60803

The Doubletree Hotel Chicago - Alsip hotel near Chicago, Illinois offers several elegant meeting/banquet/wedding reception ballrooms and world class cuisine and catering for ytheirnext meeting, family reunion, wedding, romance package, or a family weekend getaway. We are only 20 minutes south of Chicago Midway Airport (MDW), and 30 minutes to downtown Chicago.theirnewly renovated, full service hotel in the heart of Chicago Southland offers spacious, elegant guestrooms and suites with all the comforts of home, including high-speed Internet access ($9.95 for hardwire, Wi-Fi complimentary). Tastefully appointed throughout, from the richly detailed marble lobby to a 24-htheirBusiness Center, theirhotel provides fine accommodations and a caring, professional staff to attend to ytheirneeds. Work out in theirDoubletree Certified, well-equipped fitness center, or take a dip in theirsparkling indoor pool by a relaxing courtyard. theirhotel bar, Spotlight Lounge, is a great place to unwind with a refreshing drink. Dine at theiraward-winning Allgauer's Restaurant, featuring mouth-watering steaks, tender chops and fresh seafood.The Doubletree Hotel Chicago - Alsip, Illinois hotel in the Chicago Southland has a conference center and banquet facility to meet all ytheirpersonal and group needs: Special Occasion:* Wedding Reception* Bridal/Baby Shower* Birthday* AnniversaryCorporate or Business Meeting: * Training* Product Launch* Sales Meetings* Trade Shows and Exhibitions* University/School/College SeminarSocial:* Prom/Cotillion* Family/Military/Class Reunion* Corporate/Family Holiday PartyBus Ttheirand Motor Coach:* Sports Team* Leisure* Student* Seniortheirhotel enjoys convenient proximity to dozens of national businesses and corporate headquarters such as Griffith Laboratory, Kuehne & Nagel, Crown Cork and Seal, Berry Plastics and Coca Cola. Chicago O'Hare International Airport is 45 minutes by car, and theircomplimentary airport shuttle is available to and from Chicago Midway Airport. Check out theirMidway Airport Park & Fly Package on the Hotel Specials page. When it's time for fun, enjoy the area attractions including the Chicagoland Speedway, Harrah's East Chicago Casino and Empress Casino in Joliet, Lake Katherine, First Midwest Bank Amphitheater, Chicago Fire Soccer at Toyota Park, Soldier Field-Home of the Chicago Bears, Chicago Cubs at Wrigley Field, and the Chicago White Sox at US Cellular Field. For golf enthusiasts, the Chicago Southland has over 33 golf courses to choose from including Silver Lakes Golf Club, Cog Hill Golf Club and Odyssey Country Club.Whether ytheirstay at the Doubletree Hotel Chicago - Alsip in Illinois is for business or pleasure, we look forward to welcoming you with theirvery special, signature warm chocolate chip cookie at check-in.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 691 reviews
from Port Charlotte, Florida
Submitted on 22-05-2016
Hotel can be loud at times due to many functions that are held there. Bar is usually crowded with only one bartender servicing the bar and tables so service is slow. The bartender works very hard but just to many people for one person to handle. I've had problems with management following thru with what they say they are going to do. The food in the bar area is very good. The burgers are giant! They recently cut back on the breakfast buffet so its not as good as it used to be.
from Las Vegas, Nevada
Submitted on 22-05-2016
This was approximately the 4th time I've stayed at this location. The staff is friendly and outgoing. We were there for a surgery of a family member. We learned the surgery was moved back and the hotel was booked for the extra nights we needed. We asked were there any options and within 30 minutes, the manager found space for our extra nights stay. This hotel is clean, and the location is right off the expressway. A true gem. This hotel has a restaurant and the food is good.
from Fox River Grove, Illinois
Submitted on 24-05-2016
I was pleased with my recent stay at this Doubletree. Check-in staff were welcoming and, though it took the clerk some time to find my already-checked-in key package, it was simple and there was the warm cookie that's characteristic of Doubletree. My room was fine and as expected. Though it is near the tollway, the noise was not bothersome. Rooms have coffeemakers, which is a nice feature. I was pleasantly surprised by the pool, which is a good size as hotel pools go. It is an indoor pool; t... Read more
Submitted on 25-05-2016
As a Hilton Honors member and for the value of the room, I expected to at least have an in-room microwave and/or refrigerator. Or at least a cheaper daily rate. Other than that, the room was clean and the hotel was conveniently located to shops, restaurants, movies and other stores.
from Bensalem, Pennsylvania
Submitted on 25-05-2016
Checking in on line for the DT is easy. Should you need any appliances all you have to do is call and the item will be in your room upon arrival. Breakfast is served at 6 with a variety of items on the buffet. Even pancakes on occasion. The rates rates are a Great value for the money. The only problem is trying to get a King bed.
from Chesterfield, Virginia
Submitted on 01-06-2016
I stayed here for 3 nights for business. The hotel is dated but adequate for business travel. Breakfast is offered in the restaurant with a buffet. The staff are friendly and the food was good. Give it a try if you are around the area for business. If you are traveling on your own dime then look elsewhere.
from Chicago
Submitted on 02-06-2016
Very pleased with this hotel. The staff was great and the room was clean. I was very impressed. This is one of the better Hilton Hotels. I have stayed in quite a few Hilton Hotels that were unclean and the staff wasn't very helpful. I travel for my job and my first preference is always a Hilton Property. This is far the best ever.
from Greenville, United States
Submitted on 03-06-2016
I've stayed at this hotel many times for business. The amenities are great. Dining (menu) is very good and the quality of the food is excellent. Staff is extremely customer-oriented. I would recommend this hotel to any business or leisure traveler. You will not find a better hotel in the area.
from Saint Louis, Missouri
Submitted on 04-06-2016
I frequent this hotel often because of their high level of customer service. From the front desk associates, Kay and Janis, to Sue, the bartender, the associates are genuine in their commitment to excellent customer service. Janis always makes sure I get the room I prefer. Mark, the mod, and John, the concierge, and Juan always greet me by name. But I have to admit, this hotel's greatest asset is Sue Giles, the bartender. She can manage the entire bar and keeps everyone happy. She is amazin... Read more
from Crown Point, Indiana
Submitted on 04-06-2016
Fit our needs well. We parked our car on their property for a 10 day vacation, stayed the night and took their shuttle to Midway Airport for our flight. Their van was full for the 5 a.m. pickup, but the hotel called a taxi for the 4 person overflow. Grateful for that since we might not arrived in time to get through TSA check. On return trip their van picked us up. The only problem we had was that the phone at the airport to contact hotel on arrival was not working and we had to resort to c... Read more
from Cedar Rapids, United States
Submitted on 12-06-2016
We go in to Chicago several times a year for various functions but had never been to Alsip. The Doubletree in Alsip was the closest hotel to the concert we were attending so I booked it. We were very impressed. Everyone was friendly, efficient, and accommodating. The rooms were clean and the beds were the most comfortable I've ever slept on. I was disappointed that there was no little refrigerator. On Sunday morning we ate brunch in the dining room and it was excellent. If we are ever in ... Read more
from Petaling Jaya, Malaysia
Submitted on 13-06-2016
We stayed here overnight and took their complimentary shuttle to train station to get us to downtown Chicago. It was a good choice as hotel is on a quieter area, courteous staff and room was comfortable. We called for their shuttle to pick up from train station which came within minutes. Cannot find any negatives on hotel as we stayed only a night and was pleased with our choice.
from Illinois
Submitted on 16-06-2016
We stayed one night at the Double Tree before catching a flight for a 10 day vacation. Room was very nice and clean. Had a good meal in their onsight restaurant. Everyone was very friendly especially the shuttle drivers. Our flight home landed at 4:30 and we feared a long wait because of rush hour traffic. I used the courtesy phone and was told the driver would be there within 3 minutes and sure enough he was! He had dropped someone off and was hanging near the airport waiting for our call... Read more
from Davenport, Iowa
Submitted on 17-06-2016
Stayed here again (4th time) on both ends of a trip using their "Park, Sleep, & Fly" rate. Again we were impressed with the service. They really make you feel at home here. Starting with the warm chocolate chip cookies you get at check in. What I really wanted to point out this time though is their shuttle service. Our flight did not get back until well past midnight - over an hour past their driver's quitting time. With most hotels you would expect..."that's it.... we're cabbing it back." Not t... Read more
from Chicago, Illinois
Submitted on 20-06-2016
Everything was clean..breakfast was great..staff very friendly and helpful .I would definitely recommend this hotel. Came in for a wedding and the hall was awesome too. This was all I could come up with since I just woke up
from Powder Springs, Georgia
Submitted on 26-06-2016
This is my first time rating a hotel. I was very pleased with every aspect of my stay. The room were very clean and well appointed. The housekeeping staff made sure that we had everything that we needed. I was amazed that the front desk remembered us every time we returned back to the hotel. Warm cookies were given to my grandson and I daily. The dining room staff knew what we liked to drink at breakfast and the Manager, Sheri, was nice enough to allow us to take breakfast prior to the official ... Read more
from Palmer,AK
Submitted on 26-06-2016
I really enjoyed staying here with my two young children. The room was clean, reception staff friendly and accommodationing. A lot of nice small touches like the cookies at check in to the amazing smelling soap. The amount of accessible and usable outlets made charging electronics easy. If you are in the area and need a place to stay I would recommend it.
Submitted on 27-06-2016
the rooms are older, but we'll maintained. the concrete construction keeps the place pretty quiet. the hotel is very near the Cal-Sag canal and the walking trail. very helpful and friendly staff. it always has something going on in the meetings rooms and weddings on the weekends. the breakfast buffet is very good with just about anything that you could ask for.
from Alsip, United States
Submitted on 28-06-2016
I stayed here because the hotel was recommended by my client and was in close proximity to their business location. The room was comfortable and very clean. The location is very convenient to Midway airport. The staff was courteous and very helpful. They suggested a great place for dinner!
from Denton, Texas
Submitted on 29-06-2016
I was unimpressed as this hotel appeared to be the same as originally built (about 30 years ago). The lobby and business center were clean and nice, but the room was very dated and, in my opinion, not up to the DoubleTree standard.
from Chicago, Illinois
Submitted on 03-07-2016
I've stewed at this Hotel several times 9 out of 10 it's great yet the other times I think the staff could put a better effort into great services they seam to miss a lot of opportunities to get more business don't judge the way a person looks when they come in sometimes they come in from a long days work The staff needs to greet everyone with the same professional courtesy and not just some people
from College Park, Maryland
Submitted on 03-07-2016
I had to relocate due to flying insects in my room by the window. Only 1st floor available and I normally get a high floor. My Dad and sister also had bugs in their room. I felt the cleanliness was sub-par overall as I found a dirty sock on the floor of the relocated room. The $13 buffet breakfast was equivalent to a free continental breakfast in most hotels. A fridge and microwave weren't standard. You have to request and pay for, separately. All very disappointing for a full service hotel.
from Searcy, United States
Submitted on 04-07-2016
If you have use for the extra amenities this would be an ok hotel. If you are like me, and just need a room to sleep in then I would recommend the nearby Holiday Inn as it is a better value, the rooms actually have a fridge and there are a number of places you can easily walk to for food, and entertainment.
from South Bend, Indiana
Submitted on 06-07-2016
Great stay, everything was wonderful until the housekeeping was banging on the door at 9:45 Am asking when we were leaving.. Check out isn't till 12 ! I was mad, so be sure to use your do not disturb signs
from Huntsville, Alabama
Submitted on 06-07-2016
Not what you'd expect from a typical Hilton property. Decor was nice and modern and the hotel was relatively clean. The staff was great. But several maintenance issues around the facility made this trip unenjoyable for me and my kids. We experienced a clogged toilet, slow shower drain, a loose sink faucet handle, and a crackling electrical outlet. Additionally the elevators are dark and have a funky smell. I doubt I'd stay here again.
from Blue Island, Illinois
Submitted on 09-07-2016
Excellent customer service, the hotel updates are amazing. I ran into one problem but the staff made the nessesary accommodations to make sure that the issue didn't effect me to much. But the staff, the food,and the amazing cleanliness of the hotel will definitely have me a lasting customer.
from South Beloit, Illinois
Submitted on 15-07-2016
This is very nice hotel and very clean. Only negative is location; not very many food dining options close to hotel. But it was very nice and staff is friendly. Breakfast was excellent and bar was a great too
Submitted on 18-07-2016
We stayed here after a friend's wedding. Rooms are clean and beds are comfy. We loved the outdoor area we continued the party in. It was spacious but not enough seating for all of us. Staff is friendly, hotel is clean and close to the expressway and the restaurant food looked amazing (we did not eat there).
from Sibley, United States
Submitted on 18-07-2016
Serviceable hotel but needs upgrading. Internet is terribly slow at times. The Staff is average at best. The restaurant service is average to below average. The food is okay. Don't set expectations too high.
Submitted on 19-07-2016
I would like to take this time to THANK, my catering representative MS Mary Rodgers. She helped me, with our family reunion banquet (Bradley Family) on July 15,2016 we had the Evergreen Room. The staff on duty with the room were very helpful with everything. Again thank you.
from Kansas City, Missouri
Submitted on 20-07-2016
We selected this hotel for its proximity to Toyota Park (MLS soccer stadium). It is fairly close, but there is ridiculous traffic in the area. The room and accommodations were fine, not outstanding, but solid. The beds, linens and other furniture were not fancy, but very comfortable. The finishes were not perfect, but the place was clean. The A/C (Important in July in Chicago) was effective. Service was good, with friendly staff who were willing to support us. Parking was free and convenient. My... Read more
from Atlanta, Georgia
Submitted on 20-07-2016
Better than a Hilton Garden. Affordable and convenient to airport and restaurants. Great pool. Lots of parking. A bit of a drive to Chicago but worth the cost. Service was decent. Best of all those delicious warm cookies!
from Eugene, United States
Submitted on 21-07-2016
This is a good quiet hotel that is close to Freeway access and not very far from Downtown. A good variety of restaurants are very close by as well. If traveling to Chicago for the first time, and are not staying downtown I would recommend this hotel as a smart choice.
from Jewett, Ohio
Submitted on 25-07-2016
Hilton app diverted to this hotel. 8 Miles from midway. Very updated lobby, restaurant, and ball rooms. Elevator and rooms a bit behind the times but did the job. Jen at the front desk was very helpful and pleasant despite the barrage of late comers while she manned the desk alone.
from Oklahoma City
Submitted on 26-07-2016
This hotel will never disappoint you with the service and staff. the location is excellent. they are very nice and helpful. the rate i was given was great along with me booking an additional room for my friend.
from Chicago, United States
Submitted on 27-07-2016
I was there was a wedding on a Saturday. Upon arrival and completion of registration we went to the elevator to find out that it did not work. I have to walk to the 4th floor to my room. I appreciate the assistance of the hotel individual and they were very helpful during this time. When I arrived to the work the air was acceptable at that time. I reached for the remote to turn the TV on but of course, it's electrical, it did not work. ComED did not and we were informed that we will lose ... Read more
Submitted on 28-07-2016
Horrible stay. Nice hotel but can not handle emergencies. In this day and age Staff should be able to handle all levels of a emergency, small and large . Hotel lost power for over12 hours. 100* outside . 100* inside. No fans was given to each room nor did they try to supply. When I had a medical emergency at 2am due to the heat then they found a fan . When prior there weren't any fans available and I pleaded with them to go to the 24 hour Walmart and purchase some. No lights in the hot... Read more
from Camp Hill, United States
Submitted on 28-07-2016
The Doubletree is about eight miles from Midway and their free hotel shuttle service from Midway was a life saver. Located in an industrial area and without a car, there is no place to eat within any reasonable walking distance. I generally stay away from hotel kitchens but without a ride, tried my luck at the bar/restaurant. I did not expect much but having looked at the meals being consumed by my fellow travelers, I was cautiously optimistic. As it turned out, they have an excellent kitchen a... Read more
Submitted on 30-07-2016
The hotel is clean, the room was comfortable and the restaurant food is fine. In fact the waitress in the restaurant bar is so friendly! My issue was with extreme noise, kids playing in the hallway, basketball and banging on doors and running away. I called to have some come up, but for four hours it continued. I called three more times, the front desk person told me that there is nothing she could do. I asked if I could switch rooms, like to another floor where kids are being supervised. She t... Read more
from Fairfield, United States
Submitted on 03-08-2016
We stayed at this hotel for an irish gaelic football tournament. It was the nicest hotel in the area. The staff was very courteous and helpful. The food was very good, and the lounge area staff were so nice.
from Sidney, Illinois
Submitted on 06-08-2016
Really enjoyed our stay at this property. Food, service, staff, room, pool, restaurant. You really hit a home run. Check in and out was easy and the front desk went out of their way to make our stay great. Every member of the staff greeted you in a very friendly manner
from Kalamazoo, United States
Submitted on 14-08-2016
The room was clean and quiet. The AC worked very well which was important due to the heat. I did not use the pool primarily because of a strong moldy odor in the area even though the area appeared to be clean and orderly.
from New Orleans, Louisiana
Submitted on 14-08-2016
Nice hotel but absolutely nothing to walk to and maybe no side walks to walk on if there had been a walking place. Had a salad to take to room one night snd it was good. Stopped at bar one afternoon and it was fine. The hotel was for a wedding and we had 20 rooms. Staff was very cordial.
Submitted on 16-08-2016
We stayed here for one night prior to fyling out of Midway. It was a stay/park/fly package that we planned at the last minute. Could not have been happier to start our trip this way. The staff was friendly, hotel very clean, indoor pool heated and very clean. The shuttle service to airport comfortable. When we returned from our trip the shuttle picked us up quickly. The shuttle driver that picked us up was so friendly. Will definitely stay here again!
from Carmel, Indiana
Submitted on 16-08-2016
Great location and excellent service Clean rooms helpful staff Highly recommend this property. The welcome cookie was very well received warm and delicious. The in room coffee was plentiful and never ending
Submitted on 17-08-2016
We've used this hotel on many occasions for a one night stay prior to flying out of Midway. Rooms are clean and nice. Hotel restaurant/bar is wonderful! Shuttle to and from Midway is a bit longer of a ride than at other hotels but I think it's worth it! Our last stay was during a huge snowstorm prior to flying out for our caribbean vacation. We came back 7 days later to a warm waiting shuttle, the driver loaded our luggage and when we arrived back at the hotel our car was brushed off and we... Read more
from Chicago, Illinois
Submitted on 29-08-2016
The hotel has updates throughout which are nice. The hotel and rooms have a strong smell of cigarette smoke. My air conditioner was broken which was a huge inconvenience, and there was no microwave or refrigerator in the rooms. The restaurant was good, as was the bar. The wait staff for breakfast was very rude to our group, and had trouble keeping orders and tabs straight. Overall I feel as though I overpaid for this trip, the hotel was not worth the price.
from Oakville, Canada
Submitted on 29-08-2016
The hotel was great. The staff was very friendly. Everything about my trip was fantastic. A very nice hotel close to midway airport. The beds were extremely comfortable. The restaraunt was really good. Delicious breakfast and dinner menu. Would definitely recommend this hotel.
from Bridgewater, United States
Submitted on 29-08-2016
The staff was very friendly and welcoming. This is my choice of lodging when I come into town for business. The food is excellent and the service superior and extremely accommodating. The hotel is well kept and neat. Overall it was a good experience.
from Charlottesville, United States
Submitted on 06-09-2016
This hotel was beautiful, but, if you have small children, or like obeying the law, don't stay here. The smell of marijuana was wretched and Security was only "able" to offer us a bottle of Lysol to fix it. They did not even allow us to keep the bottle and the smell kept coming through the vents. We stayed for two nights and it was there each night.
from Memphis, Tennessee
Submitted on 07-09-2016
cons Wish the front desk would have informed us of the second elevator on the first floor. Th elevators were dated and the second one made noises as if it would stop at any moment. Upon leaving, the shuttle service informed us that we could have used them for 5 mile radius. Pros. Beds were comfortable, bathroom was neat, food and drinks were good and cookies where delicious.
from Detroit, Michigan
Submitted on 11-09-2016
Beautiful hotel, friendly staff, comfortable rooms. Close to shopping, restaurants, downtown Chicago, Navy Pier and attractions. Excellent chocolate chip cookies. The $5.00 Evian water was a bit too expensive for my taste.
from Kansas City, MO United States
Submitted on 13-09-2016
This hotel is within 6-8 minutes of the Midlothian Country Club where we attended a wedding. The staff was friendly and helpful. Our room was clean and comfortable. I had dinner at the restaurant and it was okay, but not great. We would stay here again if needing to stay in that area.
from Crete, IL
Submitted on 20-09-2016
Very Nice Hotel it was close to the wedding we were attending I liked being able to check at noon which is a lot better that most hotels check out at 11. It was nice to be able to park at entrance ways closer to your room or elevator
from Avon
Submitted on 21-09-2016
Due to a loss in our family we stayed at DT. Double Tree helped us with our last minute stay at a great hotel that was close to the funeral home. Staff was quick to help fill our needs and help us with whatever else we might have needed help with.
Submitted on 28-09-2016
The Doubletree Hotel did it again. A surprise birthday party was awesome. Food, and service was great, sleeping rooms comfortable, lobby is beautiful. Spent time in the pool and fitness area, family had a great time. Saturday AM Breakfast at Allgauer's, buffet had choices for even the pickiest of eaters in our group.
from Falls Church, Virginia
Submitted on 28-09-2016
We have stayed at the DoubleTree in Alsip, Il near Chicago several times. Always a pleasant stay. Helpful and kind staff, great restaurant and bar. We like the convience of being near dowtown and surrounding suburbs.
from Roselle, United States
Submitted on 30-09-2016
I stayed here for a company hosted event. The hotel is located right off the highway so it's easy to get to. My sleeping room was on the highway side of the hotel which added some traffic noise to my experience. If you are not used to the noise, ask for a room on the non-highway side. The banquet rooms were decent and the provided breakfast and lunch was good.
from Michigan
Submitted on 05-10-2016
We always stay here when flying out of parking for 2 weeks and their shuttle take us to and pick us up from the airport. Always a friendly, helpful staff and comfortable, clean rooms. This time we found ourselves in the midst of their problem except that a terrible smell (like formica or carpet glue) awoke me at 11:30 giving me an instant headache. I phoned the front desk and a gal came up with some spray but my headache remained the rest of the night. We will st... Read more
Submitted on 05-10-2016
We needed 5 rooms for a 2 night stay. The Hilton we called was not within our budget as we were in for a funeral that was not a planned expense. The reservation person suggested the Doubletree which was very affordable. The rooms were clean and comfortable. Four rooms were on the same floor. The restaurant was outstanding. The exercise room was very nice and the pool was clean, large, and the water was warm!
from Reno, Nevada
Submitted on 09-10-2016
Lots of late night (1am) motorcycle racing on major highway behind hotel. Do not pick a room on that side. Even top two floors. Restaurant & bar both had great food & solid service. Ask for Bartender Sue!
from Campbellsville, Kentucky
Submitted on 10-10-2016
We were in town for a family wedding and the hotel was near the wedding venue. The lobby is beautiful and immaculate with sparkling rest rooms and a nice restaurant. Our room was on the 5th floor way in the back of the hotel. The noise from the highway made it very difficult to sleep. You could hear everyone walking down the halls and talking loudly. The room was clean, but I was surprised there was no mini fridge, just thought there would be I guess. But all that is really ok....this is what... Read more
from Franklin, United States
Submitted on 10-10-2016
The staff is very friendly and courteous. I was trying to find a sushi restaurant and Jacob recommended several but also recommended their restaurant. He made sure to tell the restaurant staff my name ahead of time which was very nice. I had a great meal (Ahi Tuna) with a salad. Their house dressing is very good and the rolls were nice and hot. The room was very nice and being a member of the Hilton Honors club, I had a top floor room with a nice view. I always try to stay at Hilton hotels... Read more
from Des Moines, Iowa
Submitted on 17-10-2016
We were looking for a slightly lower price point than the hotels in the city and decided on the Alsip DoubleTree because it was the closest Hilton at a more affordable price. I was hesitant as we got closer to the hotel because the neighborhood isn't the greatest and it is removed from anything in walking distance. Then we walked into the lobby, which was immaculate and impressive. My daughter was impressed, I was reassured. Then we went to our room and my daughter said, "They should have put so... Read more
Submitted on 18-10-2016
Although the location and the lack of sidewalks to go walking or walking distance attractions, the staff gives it a warm human touch. The hotel is very well taken care of. Rooms are clean and amenities restored daily in a timely manner. Breakfast has enough options. There is a guy that makes a delicious omelets.
from Jacksonville, Florida
Submitted on 19-10-2016
Stayed one night. Doing remodeling but the lobby and room were nice and the cookie was great as usual. Room was nice and keurig type in room coffee machine was great. Charging $5 for the bottle of water next to it was eh...but I made do with the faucet water for my coffee. Would stay again. Straight shot to midway so leaving in the morning was super easy.
from Saint Anne, Illinois
Submitted on 19-10-2016
Only gave average rating due to lobby and meeting rooms. Room hvac systems work poorly , never got cool enough even though thermostat set at 68. Any conversation in hallway can be heard in room. Bathroom was small and poorly laid out. No extra towels in bathroom. After having a function in a meeting room a few months ago that was great I was really disappointed by the need for a total make over of the rooms.
from Alsip, IL, United States
Submitted on 19-10-2016
A great place to stay for convenience and comfort. We give it five stars. Close to major highways and, good restaurants and shopping. Would recommend to friends and family alike. Have been going there fro at least 10 years, since it was the Raddison.
from Kalamazoo, Michigan
Submitted on 20-10-2016
We stayed here through the park, sleep and fly promotion when we flew out of Chicago Midway airport. Our flight left very early in the morning and the shuttle to the airport was waiting for us when we woke up that morning. It is about a 10-15 minute drive. It was early and we made all the lights. Since, you travel down a major road with lots of lights, you may want to leave a little earlier if you are going during normal work hours. The hotel was excellent, clean, and quiet. The parking lo... Read more
from Atlanta, Georgia
Submitted on 21-10-2016
The beautiful "front yard" was welcoming after a 12 hour drive to attend a preview at the Chicago Film Festival... We wanted a property close to downtown, but not too close. This property is accessible to the interstate, about 35+/- mins to downtown Chicago. Clean and comfortable rooms, very comfortable beds, no "old room smell", BUT, there was no refrigerator. Excellent breakfast buffet, they even had smoked salmon,BUT, the breakfast is not complimentary, friendly customer service throughou... Read more
from Overland Park, Kansas
Submitted on 26-10-2016
Hotel rooms are comfortable and guest service is excellent. Has a dining room with great food and breakfast and I watched baseball in the bar and had a great experience in there as well with great food and service
from Converse, United States
Submitted on 26-10-2016
The hotel was clean and family friendly and the staff was wonderful. restaurant food was good. the warm cookie at check in was a great treat and surprise. The rooms was clean and comfortable. I wish the shower was a little better. The pool nd hot tub was clean and warm.
from Muskegon, Michigan
Submitted on 30-10-2016
This was a nice, pleasant hotel, great staff, beautiful rooms, great warm cookie on arrival. First problem though was that we called ahead for early check-in as we had a 2:00 wedding. They had one room ready but not the other so it was difficult for everyone to get ready. We also had a block of rooms reserved for wedding guests and they had 3 rooms very close to each other but we were 20 rooms down the hallway! Another issue is that they did not have a refrigerator or microwave in room. Wo... Read more
from Scottsdale, Arizona
Submitted on 01-11-2016
I remember this as the Holiday Inn. Yes that was years ago. This property was very nice and a great value. Service was terrIfic and our room was very clean. We attended a banquet as well. Easy in/out parking lot.
from Milwaukee, Wi
Submitted on 01-11-2016
We used the Doubletree for our trip which included a overnight stay and 4 nights parking. We made reservations for the 6 AM shuttle (highly recommend) Room was clean and beds very comfy, lobby remodeled. The restaurant Alleguars had a great fish fry and wait staff was outstanding.. We left the hotel early so we did not try the breakfast. Only negative was the surly bartender - it was a chore to get a drink. Shuttle pick up and drop off to Midway were on time. I am Hilton Honors Diamond and... Read more
from Old Man Bay, Grand Cayman
Submitted on 02-11-2016
The customer service was good. The rooms were adequate and the breakfast was nice but ..... this hotel caters to a lot of weddings so there is a lot of partying going on. The front desk advised that they try to book the wedding guests on the lower floors to keep noise down but we were on the 4th and still had issues with late night party guests.
from Portland, Oregon
Submitted on 04-11-2016
Great hotel. Conveniently located to expressway and amenities. Staff was excellent. Food prices are reasonable considering other Hiltons. Food quality was fantastic. Shuttle to midway runs at the top of each hour and is free, but tip the driver because driving Cicero avenue isn't fun.
from Kalamazoo, Michigan
Submitted on 05-11-2016
The hotel has been updated recently. In fact, I think some rooms were still undergoing a facelift. But I never did see anything of the renovation. This is an older hotel, but it was clean, the staff was friendly and attentive, and the restaurant on site was very good. While there are quirks with older hotels (squeaky elevators, etc.), it was not distracting. The water pressure was very good and the bed was very comfortable. I will definitely stay here again and recommend it highly.
Submitted on 06-11-2016
We stayed here for the park and fly option to Midway. The shuttle was very efficient both to and from the airport. If you have a specific time you want to go to Midway I would suggest calling the hotel the day of your arrival as by the time we got to the hotel to check in we had to take a shuttle one hour sooner, as trips to Midway are on the hour. We arrived late and left early so we really didn't have much time at the hotel itself. It appeared they have a lot of events on the weekends as there... Read more
from Seattle, Washington
Submitted on 06-11-2016
Not worth the money. Check in started by being ignored for 5 minutes while the Gals in the front desk gabbed about someone they work with. Room smelled funny and we had no internet connection the whole time we were there. The drinks that we ordered at the bar were horrible. I would not recommend going there unless you order a beer.
from Valparaiso, Indiana
Submitted on 11-11-2016
We thought the price was a little high, but when we got past that, it was a great stay. Everyone was so friendly and had excellent service in the restaurant! Shuttle to and from airport was amazing! Both guys were prompt and friendly!
Submitted on 10-11-2016
very nice place to stay with great shuttle service, the lounge staff was very good. rooms where clean and comfortable i have nothing more to say but this survey will not let me post less than 200 charactors, and i really dont like that
Submitted on 13-11-2016
We were in the Chicago area for a hockey tournament and booked this hotel due to proximity to arenas. The rooms are comfortable and clean. The onsite restaurant has quality food and friendly staff. My only criticism is the hallways which were a little tired and in need of renovation.
from Oak Lawn, IL, United States
Submitted on 15-11-2016
My sister's wedding reception was at the DoubleTree/Alsip in their Grand Ballroom. Their appetizers, dinner, sweet table & drinks were delicious thanks to Allgauer's restaurant located in their hotel. I highly recommend this hotel for it's excellent staff, food & drinks plus also it's a really beautiful hotel and their prices are worth your staying here.
from Spring Lake, Michigan
Submitted on 16-11-2016
We used the Park and Fly for Midway Airport and it was perfect service. Timely trip to the airport and quick pickup upon our return. Return was a little later at night so we just ate in the bar with a drink watching election results and food was very good. I would rate 99 out of 100 with the exception being the pending charges they put on your credit card. $25 in case you have incidentals but stayed one night and charged for arrival day as well as checkout day. The bar bill was charged twice as... Read more
Submitted on 17-11-2016
We stayed here one night for a park and fly shuttle deal to midway. We were very happy with the staff and room. Shuttle was just fine and prompt. We had an issue with the toilet right when we checked in. They not only fixed it gladly right away, but gave us 2 free drink vouchers for the bar downstairs. Also, lobby coffee was quite good!
from Oceanside, California
Submitted on 17-11-2016
Great accommodations, excellent customer service! Even though the hotel is undoing renovations, service was still up to The Hilton brand standard. The airport shuttle service, and indoor pool are added plus!
from Leamington, ON
Submitted on 20-11-2016
There are three reasons why I rate this hotel so highly 1. The staff is very accommodating. I arrived early, well before check-in time. The clerk at the front desk took about 15 minutes to find a room with the features I had reserved that had already been cleaned so I go move in. She could easily have told me to come back at check-in time. 2. When I was unable to get a taxi to pick me up for an appointment one of the service people at the hotel volunteered to take me to this location at no ... Read more
from Madison, Wi
Submitted on 25-11-2016
The hotel is ok. Nice pillows, good mattress. A bit tired, but I understand they're starting to remodel. Front desk had good customer service. The one big problem? We ordered room service 2 mornings (pot of coffee, glass of milk, glass of orange juice). The first morning, juice was $7. Second morning, it was $2.75. One morning, we got 2 small containers of milk. The next day we got one very small carton, for the same cost. Room service fee is $2.50. Ok, so why were we charged another service fe... Read more
from Oak Forest, Illinois
Submitted on 26-11-2016
Good place clean all around and then breakfast is amazing Great staff at restaurant Pool was great this time around I can say the price could b better Thanks for the great staff and great help when we arrived thanks
from Worth
Submitted on 27-11-2016
I enjoyed the comfort of the room I was very comfortable and the staff was great I would definitely come back to this location and bring my family with me as well it was great food great service great staff and I was very satisfied although I would like to see lower rates as that it honors member
from Homer Glen, Illinois
Submitted on 29-11-2016
When we arrived we were upgraded to a suite by a friendly employee at the front desk. The room was modern and not noisy, so we were able to sleep well. We were staying for a friend's wedding so when we got back from the event we had a drink at the bar. The bar was nice and we ended up overflowing into the entrance area. The hotel staff watched our group to make sure everyone was being safe but otherwise left our group alone. We had breakfast the following morning and the food was delicious. Th... Read more
from Blue Island, Illinois
Submitted on 02-12-2016
Hotel was amazing the staff was very friendly and respectful to me and family. They made sure that all are needs was met. The rooms and hallways were very clean and no noise in 5he building. The pool and fitness room was well put. No dirt in the pool water and the janitor came thru every five minutes to make sure that we were alright.
from Atlanta, Georgia
Submitted on 03-12-2016
We visit family in the area each year and this is our hotel of choice. The hotel is an excellent location for our family visits. Staff is very friendly, rooms are clean and an excellent breakfast buffet is offered each morning.