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Hilton Garden Inn Addison IL

Chicago OHare, IL, US (ORD)

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Based on 321 reviews
The Hilton Garden Inn Addison is in the western suburbs of Chicago. The hotel is adjacent to the Medinah Shriner's Convention Center.
Room & Rates

2 DOUBLE BEDS

COMP WiFi- HDTV with HiDef channels, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2 DOUBLE ACC RM W/BATHTUB

COMP WIFI- HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2 DBL ACC RM ROLLIN SHWR

COMP WIFI- HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2 DBL HEARING ACCESSIBLE

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- HDTV WITH HIDEF CHANNELS
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1 KING BED

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING ACC RM W/BATHTUB

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING ACC RM ROLLIN SHWR

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING BED

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING ACC RM W/BATHTUB

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING HEARING ACCESSIBLE

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1KING BED WITH WHIRLPOOL

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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Hilton Garden Inn Addison IL
551 North Swift Road, Addison, IL US 60101

The Hilton Garden Inn also offers group accommodations for your Wedding or other special events.The restaurant at the Hilton Garden Inn hotel in Addison, the Great American Grill®, serves freshly prepared breakfast as well as lunch and dinner. The Pavilion Pantry® has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation.Guests of the Hilton Garden Inn hotel in Addison, Illnois will find an array of restaurants close by, as well as shopping and nearby attractions, including the following:* Dave & Buster's* Chicago Indoor Racing* Marcus Cinema* Stratford Square Mall* Addison Ice Skating Rink* Links & Tees Golf Facilityaccommodations at the Hilton Garden Inn hotel in Addison, IL provide the latest technology and conveniences to ensure you make the most of your stay. Each of our 153 guest rooms is equipped with the following:* Refrigerator, microwave & coffee maker in every room * Complimentary wired high-speed Internet access in all guest rooms with remote printing* Hair dryer, iron and ironing board* Oversize work desk and ergonomic chair* Neutrogena® Bath productsWith local area transportation to get you where you want to go in Addison, Illinois, you'll have everything you need when you stay at our Hilton Garden Inn hotel. Come and enjoy Midwest hospitality and exceptional service at the Hilton Garden Inn Addison hotel. ***** Everything. Right where you need it.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 321 reviews
from Eau Claire, United States
Submitted on 02-05-2016
I stay here on a regular basis. Food is great, hotel is friendly and clean. I strongly recommend this hotel to stay at. This hotel is easily located off of Swift Road off of Amy Trail Road in Addison. You will find the staff very helpful and has great food choices. You are also located close to Itasca and other suburbs.
from
Submitted on 08-05-2016
Easy to get to. Super clean, neat and tidy. No hair balls hiding in the bathroom, which is bit of a pet peeve of mine. Beds are very comfortable. Staff is cordial and prompt. They have a room off to the right to where you can purchase ammenities, which is very handy (all the way from beer, wine, to microwave snacks and yes...condoms). They offer breakfast in the morning for $12.95 and free newspaper. Fairly new and would recommend.
from Scottsdale, United States
Submitted on 08-05-2016
Great hotel...Great experience...Good location and amenities.. Would advise staying here on business or pleasure..Great staff and value for the location which is central to NW Chicago and accessible to freeway system and restaurants...Would advise staying here at this hotel on business or pleasure.....Fitness center is small but thats the only thing to note that I didn't like about this hotel in Addison Illinois
from Valparaiso, United States
Submitted on 09-05-2016
Used this facility for conference attendee's. Great service and excellent results. I received several comments for outstanding venue and with the Hiltons accommodations. Staff and facility were warm and friendly and eager to answer any questions and or requests.
from Florence, United States
Submitted on 23-05-2016
Overall nice faci8lity and very clean and friendly facility but the bedding was EXTREMELY uncomfortable. Mattress was as hard as a brick and I might as well have slept on the floor. Toilet was clogged but was repaired quickly.
from Moline, Illinois
Submitted on 01-06-2016
We enjoyed our overnight stay and the convenience of a shuttle to and from the venue. We were able to check in prior to the wedding just in time to catch a little of the Cubs game and change clothes for the wedding.
from Bettendorf, Iowa
Submitted on 01-06-2016
Very Clean & Comfortable Hotel with a close location to Interstate as well as to local Restaurants shops. Beds are comfortable,Rooms are clean with Refrigerator & Microwave. Staff was always helpful Also appreciated that the Hotel had a full service restaurant for breakfast with very good service. I believe they serve at other times with a full bar but did not utilize
from Silver Spring, United States
Submitted on 01-06-2016
Staff is very unfriendly. Room I stayed in had bugs in it. Went down to buy breakfast , but was treated badly, though I was the only guest down and most probably the first one. No wonder why they have signs all over by the entrance, asking for help! For the swimming pool, a guest has to walk through a secluded smoking section to get to the pool. So I guess, they do not want a non smoker to use the pool. Very strong , over powering smoking smell, my kids started coughing and we walked right out o... Read more
from Independence, Ohio
Submitted on 01-06-2016
There should have been a free continental breakfast included in the room rate or HHonors membership. The buffet was over priced. $$$$$ The breakfast staff was hard to understand. (too strong an accent)
from North Riverside, Illinois
Submitted on 06-06-2016
I was getting married in the area and used this hotel before and the day of my wedding! With everything that can go wrong with wedding prep the hotel staff absolutely made everything better! The staff was amazing and went over and beyond to accommodate myself, my bridal party, my stylist, makeup artist, and every other request. They were so patient and helpful! I wish I knew everyone's name to knowledge them personally but overall 10s across the board! Everyone should get raises!
from
Submitted on 15-06-2016
The TV never worked in our room. The toilet didn't have water in the toilet. I did bring it to the attention of front desk when we noticed (12:30 am). They did offer to fix it, but I said, I have family sleeping. It isn't reasonable. I told them to have the manager call me with a solution. Their solution was : "We offered to fix it and you refused, so we're unable to help.. Unless, you'd like to take a candy bar from our store." ---- I about fell over. My family had to use the toilets in the lob... Read more
from Corinth, United States
Submitted on 19-06-2016
everything was great, and clean, staff was excellent, only thing they do not offer any kind of free breakfast, and its 13,00 to eat. had a 3 year old and had to go get him muffins at a store. beer is also expensive in the lobby bar, we had a very large party that would have drank there but we drove less that quarter mile and bought beer and drank on thier premise. they lost lots of money that night, felt bad for the bar tender, no one was drinking at the bar.
from stuart, United States
Submitted on 25-06-2016
great hotel, location great for family closeness, price alittle high but expected. rom temp. not acceptable, thermostat not operational. pool and spa clean and acceptable. staff friendly and respectable. great stay. wish fitness room would have had a bike instead of all stand up equipment.
from Park Ridge, Illinois
Submitted on 26-06-2016
We were planning accommodations for our daughter's wedding and the staff was very professional and exceeded our expectations. We communicated with the staff for a year planning accommodations for our guests. They assisted with welcome bags, kept the bar open until 2:00 am. We enjoyed the outdoor patio and beautiful breakfast in the morning.
from Chandler, United States
Submitted on 26-06-2016
The Hotel is nice beds are comfortable not a lot of noise. I chose this hotel due to it's location to where I was doing business, but would stay here if traveling with my Family. The workout area is good too.
from Savannah, Georgia
Submitted on 27-06-2016
Hotel was very clean and the staff was great. They were very helpful with suggestions and directions. Room was very clean as was the bathroom. Beds were comfortable and each room had a microwave and refrigerator. Iron was clean and worked well. Very close to many restaurants and shopping. Bit of a drive to downtown Chicago though.
from Manchester Center VT, United States
Submitted on 29-06-2016
Had to contact the front desk to fix a clogged bathroon sink that should have been resolved by the maids when they clean the room. Had to call the front desk many times as the internet was down for almost 4 hours with no back-up system. Had to drive to Starbucks to use the internet
from Chicago, Illinois
Submitted on 04-07-2016
Great location. Easy access to major highway. Simple but comfortable rooms. Only thing missing is a wifi or plug system that plays music from your phone. Great breakfast and also great staff to meet any of your needs!
from Glendale Heights, Illinois
Submitted on 07-07-2016
Went for a mini one day/night get away, I picked this hotel because it had a whirlpool bathtub in the room, very nice! Rooms were very clean , beds were very comfortable,and the room was very quiet! Also loved the complimentary wi if and HBO
from
Submitted on 07-07-2016
The hotel is highly recommended. The staff does everything possible to give a good atmosphere and a solution for every subject. Very worthwhile. Good breakfast and skilled staff It is recommended to ask for a room not facing the highway
from Chicago, Illinois
Submitted on 08-07-2016
2nd time staying at this hotel. We stay here with a wedding party. Nice amenities at a great price. Staff very nice and accomadating. Very welcoming. Provided everything we needed without a constant up charge.
from
Submitted on 12-07-2016
I was pleasantly surprised with this hotel. The property is lovely and the staff was friendly and very accommodating. The room was spacious, clean and comfortable. I can't say enough about the fantastic mattresses, pillows and bedding at all Hilton hotels! Having a fridge, microwave and Keurig in your room is a bonus. Easy access to highways and shopping. Highly recommend this hotel.
from Chicago, Illinois
Submitted on 13-07-2016
The hotel was average, but the cost was high. Especially for a suburban hotel. It was clean. The breakfast was decent. The staff was friendly. I really disliked the pillows I got no sleep while staying there. Some of our friends complained about issues with tempurature.
from Prattville, Alabama
Submitted on 13-07-2016
The hotel was everything you expect out of a hilton garden inn. It was close to everything I needed as far as food and entertainment. Hotel was also surprisingly quiet being as close to the interstate that it was.
from
Submitted on 20-07-2016
The rock-hard mattress and lousy pillows gave me killer back pain. When I investigated the "pool and spa," I discovered they were located in the smoking section of the hotel, and the "spa" was a small hot-tub. The people were really nice, but it just didn't really feel like what I would expect from a hotel that charges over $130 a night.
from Louisiana
Submitted on 25-07-2016
This place was just OK it was on the side of the interstate and I unfortunately have a room on the side in the state where you could begin in traffic early in the morning as people headed to work so unfortunate did not have a good night sleep the hotel was a bit old and is a little old with a firm in order carpet and OK stay friendly staff nice weight room and great food in the restaurant
from Pittsburgh
Submitted on 26-07-2016
This was a quick one night stay. Friendly front desk staff. Clean room. Hotel in accessible area to interstates. Had breakfast at the hotel. Breakfast was very good, This is a cooked to order breakfast with wait staff and is in addition to the room price. I have stayed in plenty of Hamptons and Garden Inns. I am a fan of the in hotel restaurant. I dont want to fight for my breakfast in the am and eat on plastic plates,Service at the restaurant was above average , Good experience.
from LONDON
Submitted on 27-07-2016
Hotel was clean, staff were friendly this hotel has great value for your money. Cold water and hot coffee and tea were available anytime in the lobby and during the hot weather it was nice to grab a cold drink on your way in or out of the hotel.
from Chicago, Illinois
Submitted on 27-07-2016
My wife and I decided to get a hotel for the weekend just to get away from the oppressive heat and take the kids swimming. We were both surprised and delighted with out choice of this hotel. The staff was friendly and helpful, the kids loved the pool and the rooms were clean and comfortable. The breakfast area was crowded the following morning but the staff was amazing. Great hotel.
from Minneapolis, United States
Submitted on 27-07-2016
The food took over an hour, they didn't have 3 items on the menu that we ordered, one item they replaced with a substitute item and did not tell us. Also - the smoking rooms are located in the hallway on the way to the pool - kids had to walk through smoke filled path to access.
from Tualatin, Oregon
Submitted on 30-07-2016
I really enjoyed the facility and the people. Service was great! The hottub and fitness center were clean. Equipment not well maintained, but functional. The breakfast is too expensive for what's offered.
from Minneapolis
Submitted on 01-08-2016
The hotel generally was very nice. We were in a room on the side facing the freeway but that didn't matter because we could hear virtually no noise from the busy highway, contrary to other reviews. But, at least in our room, #226, when people in other rooms (adjacent?) took showers, a very loud sound - like shower water hitting the wall, came from our bathroom wall. We were watching TV and suddenly could not hear the TV anymore because of this noise, and it happened for long periods of time, inc... Read more
from Springfield, Illinois
Submitted on 08-08-2016
It was an okay stay. We stayed for 1 night on the 6th floor on the backside of the hotel. Good points - beautiful well kept grounds, very clean, friendly staff. Bad points - thin walls(noisy hallway & interstate) and we found the bed uncomfortable. It was supposed to be a sleep number. Guess they don't have a number that makes us comfortable. I'm giving it an average rating mainly because we got hardly any sleep with the bed and noise issues. If you are a light sleeper get a room on the front fa... Read more
from Radcliff, Kentucky
Submitted on 09-08-2016
Was ok... But should have maintenance available 24/7. Tv went out and had to wait till the morning. Appreciated shuttle service the driver was very nice. Don't understand why the name "garden was in the name.
from East Hartford, Connecticut
Submitted on 11-08-2016
It was a pleasure to stay in this hotel. Easy check in process and friendly staff. Rooms were nice and clean too. Breakfast staff was very helpful and friendly as well. Overall experience was great special being away from home was nice to have.
from Chicago, Illinois
Submitted on 20-08-2016
Sleep was not that great because people from other rooms were being rude and load. You need to insulate the walls better that way you won't hear anyone from the rooms next store. The bathroom sink was plugged and would drain. But overall the stay was just averaged.
from Mishawaka, United States
Submitted on 22-08-2016
Stayed for corporate training event. Great made to order breakfast, clean room. Lunches were good quality, nice variety from chicken parm to steak sandwiches. Not far from local food options. Cable TV has 42 channels. Water was hot when needed. Room was quiet.
from Evertt, United States
Submitted on 30-08-2016
Very comfortable place to stay. Restaurants were good with adequate food selections. Continental breakfast choices were excellent. Only drawback is that they are not within walking distance of much, so transportation is required.
from Wheeling, Illinois
Submitted on 10-09-2016
Not very pleased with initial service. I work in customer service and was not pleased with the first person I spoke with. Too much of a hassle just to get the discounted rate. In the future I would just stay elsewhere.
from
Submitted on 10-09-2016
Absolutely enjoyed our stay. It is a classy, comfortable, clean and safe facility. Would highly recommend and definitely will be staying there again. This hotel is excellent and is located off the highway nearby shopping available.
from Troy, United States
Submitted on 16-09-2016
The room nice and lobby was every nice. The staff was great !! the bed great had a great night sleep.. the front person she was very nice, when i was checking out in the morning..she help me to find the place i was going and she answer all my questions..
from Chicago, Illinois
Submitted on 17-09-2016
This was our overflow lodgings for a company conference. All requirements were met, and the entire staff that I had contact with were very friendly and helpful. The location is excellent, with easy access to a major tollway for easy access to the local and city thoroughfares.
from Cedar Lake, Indiana
Submitted on 18-09-2016
Staff was always intentional to politely acknowledging your arrival and departure with sincerity. Housekeeping exeeded expectations never missed restocking complimentary items. Would recommend and revisit this location based on recent experience.
from Coralville, United States
Submitted on 20-09-2016
We stayed with the Hilton for a wedding. The staff was helpful and friendly and made our wedding weekend easy and comfortable. The shuttle provided us an easy way to and from the reception and no worries about driving in an unfamiliar location.
from Chesterton, Indiana
Submitted on 23-09-2016
This facility and staff met all my expectations for the Hilton brand. The room was clean and well maintained, our breakfast was great, and I would definitely recommend this location to anyone looking for a hotel in the area.
from Bloomington, Illinois
Submitted on 26-09-2016
This trip was for my sons wedding and we had a block of rooms reserved for the guests and the wedding party. It was a great location regarding the wedding event. Accommodations were pleasant and the staff was helpful. Breakfast was nice, but many guests felt it was overpriced.
from
Submitted on 27-09-2016
Arrived in town for business as an Honors member with non-smoking selected as preference, yet upon checking in am assigned a smoking room and not presented with option of changing. Highly disappointed and only adds to why I book Marriott when I can. Additionally, the room was dated and fitness closet was just that.
from Winthrop Harbor, Illinois
Submitted on 30-09-2016
This team made my sister, niece, and sister friend feel like home. I was there however being in a hotel is normal for me. They didn't have the pack in play in the room already however they did make sure we had one in the right room once we checked-in. The loved it so much they can't wait to do it again.
from Knoxville, Tennessee
Submitted on 01-10-2016
I really enjoy staying here! This was the second time I've been here this year. The staff are helpful and kind and the hotel was clean. The breakfast is yummy, the servers were helpful, and we will definitely come here again!
from new jersey
Submitted on 02-10-2016
I came in for a conference for a local company and need to stay close to the conference area. Hilton was was very clean and organized with a good group to handle any problems that happen . It was for one night and my time was spent at the conference.I did not get a chance to check out any of the perks the Hotel had to offer In the little time i was there. it was pleasant and I always stay at a Hilton hotel .
from Chicago Area
Submitted on 12-10-2016
Sales staff was outstanding helping me setup a room block for my son's wedding. All of our guests were very pleased with the accommodations. Their shuttle service between the hotel and the wedding venues allowed the guest to enjoy the celebration.
from Huntley, IL
Submitted on 14-10-2016
Very clean hotel and friendly staff. They gave us bottles of water because we were Hilton Honors members. They let us check in online which worked out well because we were attending a wedding. Liked that they had a refrigerator. Breakfast is not included but we had the buffet and it was very good. We stayed in an odd number room which is away from the highway.
from philadelphia, United States
Submitted on 24-10-2016
Hotel was clean staff was excellent breakfast had very good variety. There was continuous coffee and tea available in lobby. Check in and out went smoothly. Provided detail information on local restaurants and church's for Sunday worship. Staff was pleasant. Parking lot was neat, clean, brightly lit at night. Overall experience was just fine. We were there with a group for a wedding. The serviced the entire group just fine. Accomodated buses and trips back and forth to reception hall.
from Louisville, Kentucky, United States
Submitted on 26-10-2016
From the time the reservation was made - promises were made; upon arrival, the staff acted as though they had never spoken to us; except, we had names of everyone we spoke to regarding the special reservations, etc. A man slept outside of our door on a mattress. They made no attempt to move him. Children played hockey at all hours of the night up and down the hallway. They made no attempt to stop this.
from Romeoville, United States
Submitted on 26-10-2016
Very poor. Please see prior summary As I wrote in the previous comment sections, my daughter did not have a good experience at your hotel. I gave her some Hilton Honor points to stay there and I was embarrassed after hearing about the issues that she experienced. Television did not work, no towels after the first night, issues getting her gift bag from the front desk and issues with the shuttle service. I usually have great experiences at your hotels, but my daughter did not deserve the l... Read more
from Chicago, Illinois
Submitted on 01-11-2016
Great place to have a wedding block. Bridal ready room was a good size and made it easy to get ready. Hotel bar stayed open late and accommodated all my guests. Good customer service, clean, and good location from my wedding venue. (The Empress in Addison)
from Indiana, United States
Submitted on 13-11-2016
Service is up to the name, the accommodations, not so much. Poor mattress quality, and there really isn't much of a bar on site. The restaurant is good for not ahving to leave your room for decent quality.
from Austin, TX
Submitted on 14-11-2016
I stayed here at the Hilton Garden Inn in Addison, IL for work at client recommendation as I'd never been to this city before. I found the property to be tyipcal for a HGI and nothing remarkable (either positive or negative) - would stay here again as I liked the property.
from Helena, AL, United States
Submitted on 18-11-2016
I've stayed here several times and the hotel is very consistent. Quality service from the staff, clean rooms and good food. Breakfast is your standard HGI fare and is very good. I had dinner in the restaurant Monday night and the food was good as well. The only thing I will say is that the fitness room is not very big and doesn't have the standard set up. No benches, only a few sets of Dumbbells and a cable machine. 2 treadmills and an eliptical for the cardio equipment. The room gets hot fast a... Read more
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