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Shilo Inn Suites Hotel - Idaho Falls

Boise, ID, US (BOI)

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Based on 290 reviews
Room & Rates

Standard Room, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Two Queen

Standard Two Queen

2 queen beds
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe River Two Queen

2 queen beds
Overlooking the river

Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard King

Standard King

1 king bed
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe River King

Deluxe River King

1 king bed
Overlooking the river

Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Shilo Inn Suites Hotel - Idaho Falls
780 Lindsay Blvd, Idaho Falls, ID US 83402

Rooms
Make yourself at home in one of the 161 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

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Know Before You Go

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 15 per accommodation, per night
  • Crib (infant bed) fee: USD 15 per stay
  • Rollaway bed fee: USD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Conference Rooms
  • Elevator / Lift
  • Free Airport Shuttle
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Room Service
  • Sauna
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 290 reviews
from Idaho Falls
Submitted on 08-05-2016
This hotel just keeps getting better and better each time i stay the staff is amazing and front desk is awesome at service especially Richard good customer service skills i will definitely be staying here again
from Las Vegas, Nevada
Submitted on 15-05-2016
At first glance, a better than average facade. Then, the room takes your breath away! There is even a sliding door onto a lawn that is the actual bank of the Snake River. I am stunned, and this hotel will become a destination instead of a stop on the way to Yellowstone.
from
Submitted on 20-05-2016
Came out last year and returned and brought family. Encountered massive tour group in Lobby. Not s big deal. Did get my room but faced parking lot and smelled a bit of smoke. Spoke with Brock at front desk(appeared to be trainee) but very pleasant. Got Manager Rebecca who moved me to ground floor patio. Wow! Amazing view and great evening walks. Well worth to get if you go. Grounds are very nice. Breakfast was ok, but same thing. Was very busy early a.m with tour, so suggest go later or try Smit... Read more
from San Juan, Puerto Rico
Submitted on 21-05-2016
We arrived at the Shilo inn and I was instantly disappointed. It was a team hotel for our daughter's softball tourney so I was realistic in not expecting Four Seasons, having said that I was totally shocked that it sits on a beautiful river front piece of land and he that the hotel itself on the outside and lobby are totally in a need to a facelift. The lobby was dingy and the restaurant was dated and the bar was a smoking establishment so it filled the lobby with that smell. On the bright si... Read more
from Idaho Falls, Idaho
Submitted on 21-05-2016
I love coming here everttime I come I always have great service and the rooms are awesome and very comfortable and the staff is always nice and friendly especially Richard at the front desk I always keep coming back because of his excellent customer service skills
from Montpelier, Idaho
Submitted on 04-06-2016
We were in Idaho Falls on business and decided to stay at the Shilo Inn. The room we checked into had been updated since the last time we stayed. The carpet, furniture, bedding, and décor all coordinated well together creating a nice relaxed atmosphere. The grounds on the riverside of the hotel were well kept and comfortable. The lounge was quite busy when we were there and was hard to get service but I can understand why. The staff was extremely busy. We had a great dinner at the Sandpipe... Read more
from Idaho Falls, Idaho
Submitted on 04-06-2016
I love coming to this hotel its very nice and they have good entertainment and the staff is always friendly and willing to go out of their way to make my stay more worthwhile. Richard and Kelly always welcome me and their just amazing at what they do for me when I'm their and the restaurant is a very good place too eat and the Shilo has even upgraded so it looks a lot better
from
Submitted on 13-06-2016
Spent two nights here and loved it. Our room had a great view and was very spacious and comfortable. The pool and hot tub were absolutely massive and the hot breakfast buffet was nice. The staff was great and they also offered a military discount. Will definitely stay here again the next time we are in Idaho Falls!
from
Submitted on 16-06-2016
this place is awesome I love the service I get from here everything is so nice and upgraded and they always accommodate anyone they can Richard and sharon at front desk surprise me everytime if you like a great hotel to stay at I would recommend the shilo
from boise
Submitted on 17-06-2016
I have stayed here for business and as a stop over on the way to Montana. I have always been greeted with friendly staff ,a comfortable bed in a spacious room and a wonderful complimentary breakfast in the morning. I have found it to have a nice view and a great place to walk my dogs when they come..yes pet friendly too. I would never hesitate to stay here and would recommend it no matter what you need .
from
Submitted on 18-06-2016
Richard and Kelly at the front desk gave excellent customer service. They accommodated all of our needs,answered all our questions and gave us great direction for our trip to idaho falls! Excellent customer service! !!!!
from
Submitted on 18-06-2016
Richard is the bees knees. Excellent customer service. We will definitely be back. I love him. He should get a raise. Thank you for your great customer service and friendly staff. Very accommodating. Will never choose another hotel here. Thank you thank you thank you
from Sheridan, Wyoming
Submitted on 22-06-2016
Last minute reservation due to an issue with another hotel, staff was very friendly, very helpful. Great rooms, very spacious and clean. Breakfast was a step up from the standard continental breakfast. Recommend this hotel.
from
Submitted on 25-06-2016
Well we stayed here one night used to be a great place but obviously they haven't put any money into it in a long time. The room we stayed in the air conditioner didn't work the shower was broken we asked to have the air conditioner fixed they said they'd send someone up no one showed up. Room was clean enough pool and hot tub or nice free breakfast was great. I know it cost a lot to upgrade buildings but wow this place needs it bad!!!
from Bluffdale, Utah
Submitted on 29-06-2016
The customer service that I received from Christina when I arrived was excellent. The room was clean and cool when I arrived. Not the first time I have stayed here and won't be the last. Because of the great customer service. The restaurant at the hotel is also clean and the food is good and reasonably priced.
from
Submitted on 30-06-2016
I just wanna say Richard was wonderful. Very professional and well presented. He was polite and answered any questions i had. Was just staying for the weekend with my kids and it was very refreshing walking in and being treated like a friend.
from
Submitted on 01-07-2016
A very nice hotel with a great view of the river and super close to the wonderful things Idaho Falls has to do!! All of the staff are very friendly and helpful, the one that stood out the most was Richard, he was so nice, he is very good at his job and definitely made my stay so much better!!
from Butte, Montana
Submitted on 02-07-2016
Very nice motel and reasonable price. Great walking path right outside back door. Room was at the end of hall and very quiet and clean. Enjoyed Steak Night-good food and friendly service. Included breakfast in the am which was good. Good service. Also enjoyed drinks and music in the lounge.
from
Submitted on 05-07-2016
Dog friendly, I think not. As we left for lunch, are dog bark at door for just a sec as I tryed to find maid to let her no know, we didn't need service. Dog had stopped barking, we hadn't even made down the the first flight of stairs, we received a call saying that they have received many call saying are dog won't stop barking can we come come back a take dog. We noticed as we left that all the rooms around are room was being cleaned. And there was nobody too complain but the maids,that were cle... Read more
from Texas
Submitted on 05-07-2016
We had a great stay for the 4th of July! Kids had lots of fun in the pool, and we had a great view of the fireworks from our balcony. The in-room microwave and mini-fridge made if a great place to stay with kids. Christina and Lacey were both very helpful!
from
Submitted on 13-07-2016
I was a little worried when I booked this hotel because I never stayed at a Shilo Inn before. The place is definitely dated and needs remodeling. But, our room was nice. The beds and pillows were comfy. My back didn't hurt when I woke up so that was a bonus. The free breakfast was not the great bc our family eats healthy. The buffet included mini muffins, corn flakes, scrambled eggs, hash brown potatoes, biscuits and gravy....to heavy for me. Fresh fruit would have been nice for the buffet thou... Read more
from Provo, Utah
Submitted on 16-07-2016
Very mixed feelings. Bedding looked updated and clean, carpert looked nice and new and furniture looked new but bathroom(s) were nasty and not updated or clean. We had two rooms with a total four queen beds. Shower head in both rooms different and both in great need of replacement, one water hardly came through with buildup. Tub tile fake but still mold and mildew in lines, not sure how that is possible with out grout so to me that is lack of cleaning. Cobwebs behind entry door in one room, oth... Read more
from
Submitted on 17-07-2016
When I walked into hotel checking in, it didn't look bad at all. Once we got on the elevator and walking to our room...I could tell this place was NOT clean at all. Walked into the room and just the smell and the looks of it wasn't good. Walked out to the patio because we had the river few and it was not clean. The sliding door, had spider webs and a spider. I get the price was great, but come on now...clean it!!!
from
Submitted on 19-07-2016
I showed up at the hotel and had the wrong day booked. The nice person at the desk (Christina Lacey) helped me correct it. I have stayed here 2 times now and plan to stay here more often. Clean rooms and friendly staff.
from Asheville, North Carolina
Submitted on 22-07-2016
the room was really large, which was great, because we are traveling with our kids. We were on the first floor and could walk out onto the grass. The hotel is right on the river. All that was great! but the bathrooms are old and sad, as other reviewers had said, and there were many hairs left behind by the previous occupant. YUK. Breakfast was included, and was pretty good. Wifi was ok. My husband described the pool as "soviet era". Overall, good hotel, except for the bathroom experience.
from Sarasota, Florida
Submitted on 28-07-2016
Had a very good experience at this hotel. The staff was very friendly and helpful. Lacey, Brock and Rose took very good care of us. The rooms were very comfortable and clean. The free breakfast buffet was very good. I would recommend this location.
from North Bend, Oregon
Submitted on 29-07-2016
We booked this room because we were on a road trip and wanted a nice place to stay. We arrived in our room and found leftover food in the mini fridge. Yuck! We then looked around the room and found trash under the desk and noticed the room had not been vacuumed. We checked the bed and the sheets were just thrown on there; it had not been made. We requested another room and were told they were booked. The two staff that came up to vacuum and make the bed were nice but, by then, we did not have a ... Read more
from
Submitted on 31-07-2016
We got checked in by Christina Biggs who was very helpful with getting it done quickly since we had four tired kids. Very friendly and understanding. Breakfast was great and location was amazing. We will stay whenever we come to town. Rooms are very clean and well takin care of. We went to the bar at night and had such a great time.
from
Submitted on 31-07-2016
This worker is amazing she is always nice and always in a good mood and she deals with a lot of crap and she's all around an amazing worker I would highly recommend this place the rooms are Clean but I would recommend changing up the breakfast buffet
from Honolulu, HI
Submitted on 03-08-2016
My family stayed there and had a good stay! Almost there for a week...simple hotel lobby with coffee in the mornings and fruit infused iced water during the day by restaurant. Front desk were friendly and really pleasant. Free-Wifi worked well in hotel. Rooms were spacious and really comfy. Decor was simple but the amount of space was roomy compared to other hotels in area. Price of rooms was reasonable as well. What we were really impressed with was the restaurant! The food was Quite Imp... Read more
from Ljubljana, Slovenia
Submitted on 05-08-2016
Amazing restaurant at Idaho Falls, with bery great restaurant and delicious food inside. U can sit, have launch and have great look at river. Really great quality!! Inside is smaller pool for swimming, laundry room and looby where u can play billiard too. Top of the top!!
from Pittsburgh, Pennsylvania
Submitted on 09-08-2016
We travel a lot and make last minute reservations...this hotel was a true find. It was late and many hotels were sold out...but they had a couple rooms left. I believe when we checked in aug 8th, Shannon was on the desk...she was extremely friendly....even offered up a discount if we had aaa or aarp. We had just come thru Jackson Hole and they were not like this and this was a refreshing change. The hotel itself is big....large pool and hot tub area and its 24 hours...room also huge and clea... Read more
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