BookIt.com Verified Traveler Sb from Sacramento, Ca

"First let me say that the staff was great, and they did not give me too hard of time when we cancelled the rest of our stay after one night. It is unfortunate that they have to work for an owner that does not care about quality and cleanliness. I come to Hawaii, not for the room, but to play in the ocean and usually am not so concerned with where I stay as long is it is safe and clean, neither of which I felt here. With a rennovation this place could be awesome. The layout with the pool and surroundings could be really awesome, but it isn't. Where to start.

1. Major health risk Mold and Mildew in kitchen and bathroom, could be fixed with a $25 can of Kilz paint, but it wasn't.
2.Old and outdated everything, some new countertops, trim, texture, and paint could make the place about 75% more appealing, probably less than $1000 a room could really fix this place up, but it wasn't.
3. Clean the carpets eww, and wash the bedding or replace it, because it is gross, sheets appeared to be clean, pillows were childrens size, like too short.
4. The early morning smell of garbage gently blowing in to the room from the balcony was awesome, oh and the piles of junk on the neighboring building's balconies, as well as the hotel's own lower roofs was a sweet view as well.
4.Told us we should have asked for another room. Why? They should not have given us a hole to see if it was acceptable, and then we can change if not. Right?
5. I would say not bad for a traveler on a budget, except the health risks, and all the other things I mentioned.
6. If you don't mind walking a couple miles round trip to beach and some of the more interesting things, it's that traveler on a budget thing, except all of the above, and it would be worth it if they made this place all it could be.
7. The manager will respond that they are sorry and that they are working on these issues, just like when I read a few months ago when I booked. Must have missed our room?? To do us right they should have offered a refund of the first night and parking at $20.

To the management. if you would like some assistance with Quality and are willing to spend the money to upgrade this place to what it could be.

Final recommendation: Keep shopping, we found a sweet hotel for $40. more per night and felt very relieved that we would be coming back to a clean safe place after a hard day of play.
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