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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Hilo, HI, US (ITO)

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Based on 123 reviews
Stunning Oceanside Location with Magnificent Views!
Room & Rates
1 King Bed Ocean Front Junior Suite - Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - 1

1 King Bed Ocean Front Junior Suite

Room Amenities:
  • Wi-Fi Available
  • Balcony w/Outdoor Seating
  • Sofa Bed
  • Living Area
  • 48" HDTV
  • Kitchenette
 
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1 King Bed King Kamahameha 1 Bedroom Suite - Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - 2

1 King Bed King Kamahameha 1 Bedroom Suite

Room Amenities:
  • Wi-Fi Available
  • Sofa Bed
  • Wrap Around Balcony
  • Separate Living Area
  • Full Kitchen
  • 48" HDTV
 
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1 King Bed - Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - 3

1 King Bed

Room Amenities:
  • Wi-Fi Available
  • Sweet Dreams Experience Bed
  • 48" HDTV
  • Alarm Clock
  • Mini-Fridge
  • Microwave
 
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1 King Bed Ocean Front Corner Balcony Room - Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - 4

1 King Bed Ocean Front Corner Balcony Room

Room Amenities:
  • Wi-Fi Available
  • Sweet Dreams Experience Bed
  • 48" HDTV
  • Alarm Clock
  • Mini-Fridge
  • Microwave
 
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1 King Bed Bay View Room - Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - 5

1 King Bed Bay View Room

Room Amenities:
  • Wi-Fi Available
  • Sweet Dreams Experience Bed
  • 48" HDTV
  • Alarm Clock
  • Mini-Fridge
  • Microwave
 
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1 King Scenic Ocean View w/Balcony Room - Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - 6

1 King Scenic Ocean View w/Balcony Room

Room Amenities:
  • Wi-Fi Available
  • Sweet Dreams Experience Bed
  • 48" HDTV
  • Alarm Clock
  • Mini-Fridge
  • Microwave
 
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1 King Mobility/Hearing Accessible Ocean View w/Tub - Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - 7

1 King Mobility/Hearing Accessible Ocean View w/Tub

Room Amenities:
  • Visual Fire Alarm, Door and Phone Alert
  • Wi-Fi Available
  • Balcony
  • 48" HDTV
  • Mini-Fridge
  • Microwave
 
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1 King Mobility/Hearing Accessible Ocean View w/Roll-In Shower - Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - 8

1 King Mobility/Hearing Accessible Ocean View w/Roll-In Shower

Room Amenities:
  • Visual Fire Alarm, Door and Phone Alert
  • Wi-Fi Available
  • Balcony
  • 48" HDTV
  • Mini-Fridge
  • Microwave
 
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1 King Bed Scenic Ocean Front Balcony Room - Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - 9

1 King Bed Scenic Ocean Front Balcony Room

Room Amenities:
  • Wi-Fi Available
  • Sweet Dreams Experience Bed
  • 48" HDTV
  • Alarm Clock
  • Mini-Fridge
  • Microwave
 
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1 King Bed 1 Bedroom Suite w/Soaker Tub - Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - 10

1 King Bed 1 Bedroom Suite w/Soaker Tub

Room Amenities:
  • Wi-Fi Available
  • Sweet Dreams Experience Bed
  • Sofa Bed
  • Separate Living Area
  • 48" HDTV
  • Vanity Table
 
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2 Queen Beds Oceanfront Junior Suite - Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - 11

2 Queen Beds Oceanfront Junior Suite

Room Amenities:
  • Wi-Fi Available
  • Scenic Balcony w/Outdoor Seating
  • Living Area
  • 48" HDTV
  • Kitchenette
  • Sofa Bed
 
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2 Queen Beds - Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - 12

2 Queen Beds

Room Amenities:
  • Wi-Fi Available
  • Sweet Dreams Experience Bed
  • 48" HDTV
  • Alarm Clock
  • Mini-Fridge
  • Microwave
 
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2 Queen Beds Bayview Room - Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - 13

2 Queen Beds Bayview Room

Room Amenities:
  • Wi-Fi Available
  • Sweet Dreams Experience Bed
  • 48" HDTV
  • Alarm Clock
  • Mini-Fridge
  • Microwave
 
Room pictures are not representative of rooms. They are not the real picture.
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2 Queen Beds Scenic Ocean View Balcony Room - Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - 14

2 Queen Beds Scenic Ocean View Balcony Room

Room Amenities:
  • Wi-Fi Available
  • Sweet Dreams Experience Bed
  • 48" HDTV
  • Alarm Clock
  • Mini-Fridge
  • Microwave
 
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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
93 Banyan Drive, Hilo, HI US 96720

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton features the most extensive catering facility and the largest showroom on the east side of the Big Island - a chic venue offering nightlife and a space to showcase talented local musicians. With 20,000 sq. ft. flexible meeting space, including a wedding gazebo and a large ballroom which can hold up to 400 people, this Hilo hotel is the ideal venue for small to mid-sized meetings, conferences and weddings. Take advantage of onsite catering and the latest A/V technology, and stay productive in the 24-hour business center. Tee off on the 9-hole golf course, or soak up the sunshine in their beautiful outdoor swimming pool. Energize in the complimentary fitness center, or hire some water sports equipment and take to the waves.

Settle into a bright and comfortable guest room, outfitted with free Wi-Fi, a large desk, a microwave, refrigerator, coffee maker and in-room safe. For the ultimate stay, choose one of the higher floor suites, providing more space, a balcony and magnificent ocean views. Some of the ocean-front suites also include a separate living area - making them perfect for families, casual meetings and extended-stays in Hilo.

Savor breakfast, lunch and dinner in the restaurant, which has indoor and outdoor seating. Unwind with a signature cocktail and a selection of delicious appetizers as you enjoy breathtaking bay views in the Lobby Lounge.


This hotel is scheduled to open in October 2016.

AMENITIES:
  • ATM Machine
  • Accessible Facilities
  • Accessible Parking
  • Accessible Rooms
  • Audio Visual Equipment
  • Babysitting (+)
  • Baggage Hold
  • Business Center
  • Children's Program
  • Coin Operated Laundry (+)
  • Fax Service
  • Fishing
  • Fitness Facility
  • Gift Shop on Property (+)
  • Guest Activity Desk
  • Lounge/Bar (+)
  • Luggage Storage
  • On-Site Convenience Store (+)
  • Playground
  • Printing services available
  • Room Service
  • Safe Deposit at Front Desk
  • Swimming Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 123 reviews
from Seattle, Washington
Submitted on 02-08-2017
We stayed at this hotel and it was a decent rate and the facilities were great. It's true from what the other reviewers had said; it's still undergoing a remodel. But it didn't detract from the experience, especially with the rate that we had paid. Parking can be a pain, but the included morning breakfast buffet is nice. The rooms were clean and the bed was super comfortable. Checking in and out couldn't have been easier and everybody was professional. We were pleased with our stay.
from Honolulu
Submitted on 02-08-2017
I doubt I could say enough nice things about the Grand Naniloa (Double Tree). While it is close to airport, the location on the bay is quiet and beautiful. The rooms are newly furnished and nicely appointed with a bar area, 2 way mirrored bathroom window, so you can see out to the bay if you wish, from the shower, (there is also a curtain for privacy) and comfortable beds. The rooms were also quiet. The staff went out of their way to help make our stay fantastic. They are aloha! There are ... Read more
from Beijing
Submitted on 02-08-2017
The location is very good! Have very good view of mountain and sea. It's also very comfortable room, patient staff and helpful advice for my stay. The only thing need to be improved is the restaurant dinner! The taste is really different and feel bad.
from Kailua Kona, United States
Submitted on 02-08-2017
This is a newly remodeled hotel on Banyan Drive. Quite a few things have not gotten up to speed yet. The room wasn't ready until well after the advertised checkin time. The common areas (dining & bar) are not well staffed. Parking was a mess. More signage for guests is needed. Perhaps things will improve with time.
from wailuku, United States
Submitted on 02-08-2017
First room was dirty and the air did not work. After complaining got moved to another room. Upon check out they charged my personal card instead of the company's card. The process to refund me took a while of the first agent saying that she didn't see the charge. The second agent found it two days later after it posted to my account and processed the refund.
from Winterthur, Switzerland
Submitted on 02-04-2017
The hotel is good. The rooms are clean and feature modern furniture. The restaurant is currently rebuilt, the food in temporarily served in the banquet room. The menu is limited, but the food is good. The noise from the construction sites is very low!
from
Submitted on 02-04-2017
This is a wonderful hotel, the neighborhood does not appear to be the best but it was tranquil with excellent views of the harbor area as well as a view of the telescopes on the mountain top. Very clean and friendly efficient staff. When we were there they were completing renovations of the place. A very high recommendation!
from Marlborough, United Kingdom
Submitted on 02-02-2017
This hotel is clearly in transition from rundown to Hilton standard, my assessment would be that it is perfectly acceptable but that there remains work to do to get to that target ‚?? more on the softer side than renovations. Reception, nice people but far too few of them in busy periods, the famous choc chip cookie was appreciated. Wifi works well in the room too. The room is fine with two Queen beds and a small lanai on the 8th floor, but look closely and there is some element of fresh paint ... Read more
from Los Angeles, California
Submitted on 02-02-2017
Hotel seems to be a converted property.Horrible room structure.You can hear every drop of water from the wash basin and bathroom on your bed.Fridge and microwave in room are the only saving grace.Reception staff was inept and did multiple goofups.Parking is a long way away from elevators.Evening parking is hard to find.Park on the street after 8pm.
from Germantown, Wisconsin
Submitted on 02-02-2017
This hotel was purchased by DoubleTree and opened as a DoubleTree in January 2017. You can tell that they put a lot of money, time and effort getting this hotel ready. It is not 100% yet, but they are well on their way. There were a lot of construction workers working the whole time that we were there as they continue to improve this property. The construction crews worked without hindering any of the guests. If you are staying in Hilo, make sure to look at this property.
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