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Castle Hilo Hawaiian Hotel

Hilo, HI, US (ITO)

Room rates from:
$223 $135
Avg. Nightly Rate
Hotel + Flight from
WAS
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Based on 1474 reviews
Located on Hilo Bay, Hilo Hawaiian Hotel is a great headquarters for exploring the Hawaii Volcanoes National Park.
Style: Real Hawaiian Flavor
Room & Rates
Standard Hotel Room - Newly Renovated - Castle Hilo Hawaiian Hotel - 3

Standard Hotel Room - Newly Renovated

Starting from
$223 $135
Avg. Nightly Rate
One King Bed or Two Double Beds. On the banyan side of the hotel where a row of banyan trees line the main drive.

Guestroom amenities include:
  • Air conditioning
  • Private lanai (most rooms)
  • In-room refrigerator
  • Coffee maker
  • shower/tub
  • hair dryer (on request)
  • iron/ironing board (on request)
  • clock/radio
  • phone and voicemail
  • broadband Internet access (only available in some rooms, on request with a fee)
  • broadband Internet kiosk in the lobby with printing (fee)
  • color cable television
  • Connecting rooms available. Maximum 4 persons.
Hide room details
Superior Hotel Room - Newly Renovated - Castle Hilo Hawaiian Hotel - 4

Superior Hotel Room - Newly Renovated

Starting from
$245 $148
Avg. Nightly Rate
One King Bed or Two Double Beds. 6th – 8th floor rooms on the banyan side of the hotel with views of historic Hilo Town, treetops, and expansive Hilo skies.
Guestroom amenities include:
  • Air conditioning
  • Private lanai (most rooms)
  • In-room refrigerator
  • Coffee maker
  • shower/tub
  • hair dryer (on request)
  • iron/ironing board (on request)
  • clock/radio
  • phone and voicemail
  • broadband Internet access (only available in some rooms, on request with a fee)
  • broadband Internet kiosk in the lobby with printing (fee)
  • color cable television
  • Connecting rooms available. Maximum 4 persons
Hide room details
Deluxe Ocean View Hotel Room - Newly Renovated - Castle Hilo Hawaiian Hotel - 5

Deluxe Ocean View Hotel Room - Newly Renovated

Starting from
$266 $161
Avg. Nightly Rate
One King Bed or Two Queen Beds. Views of Coconut Island, Hilo Bay, and the Pacific Ocean with Mauna Kea as the backdrop.

Guestroom amenities include:
  • Air conditioning
  • Private lanai (most rooms)
  • In-room refrigerator
  • Coffee maker
  • shower/tub
  • hair dryer (on request)
  • iron/ironing board (on request)
  • clock/radio
  • phone and voicemail
  • broadband Internet access (only available in some rooms, on request with a fee)
  • broadband Internet kiosk in the lobby with printing (fee)
  • color cable television
  • Connecting rooms available. Maximum 4 persons.
Hide room details
Junior Suite with Refrigerator - Castle Hilo Hawaiian Hotel - 2

Junior Suite with Refrigerator

Starting from
$309 $187
Avg. Nightly Rate
One King Bed. On the banyan side of the hotel; suite with separate living room.

Guestroom amenities include:
  • Air conditioning
  • Private lanai (most rooms)
  • In-room refrigerator
  • Coffee maker
  • shower/tub
  • hair dryer (on request)
  • iron/ironing board (on request)
  • clock/radio
  • phone and voicemail
  • broadband Internet access (only available in some rooms, on request with a fee)
  • broadband Internet kiosk in the lobby with printing (fee)
  • color cable television
  • Connecting rooms available. Maximum 3 persons.
Hide room details
One Bedroom Banyan Suite Kitchenette - Castle Hilo Hawaiian Hotel - 1

One Bedroom Banyan Suite Kitchenette

Starting from
$394 $239
Avg. Nightly Rate
Two Queen Beds. Corner suite with kitchenette, on the banyan side of the hotel.


Guestroom amenities include:
  • Air conditioning
  • Private lanai (most rooms)
  • In-room refrigerator
  • Coffee maker
  • shower/tub
  • hair dryer (on request)
  • iron/ironing board (on request)
  • clock/radio
  • phone and voicemail
  • broadband Internet access (only available in some rooms, on request with a fee)
  • broadband Internet kiosk in the lobby with printing (fee)
  • color cable television
  • Connecting rooms available. Maximum 5 persons.
Hide room details
Castle Hilo Hawaiian Hotel
71 Banyan Drive, Hilo, HI US 96720

Location

Hilo Hawaiian Hotel is the ideal spot for volcano exploration [and a mere two miles from Hilo Airport]. Just a 45-minute drive takes you to Hawaii Volcanoes National Park where you can spend the entire day which is usually required to get your fill. Ski Mauna Kea during the winter months.

Why Stay Here

Bar/Lounge
Kids 17 and Under Stay FREE
Outdoor Swimming Pool
Restaurant
Spa

Resort Details

The comfortable, laid-back feel of the Big Island is captured right here. The essence of its sacred beauty, revealed. Welcome to Hilo Hawaiian Hotel. The most regarded of Big Island vacation rentals in Hilo, Hawaii, with a location that couldn\\\'t be more perfect for both island exploration and personal reflection. Hilo Hawaiian Hotel sits quietly on Hilo Bay as if watched over by Mauna Kea`s peak and guarded by Kilauea`s sheer majesty.

Visit Halemaumau crater and utterly gorgeous rainforests, waterfalls, and orchid farms. Wander into Hilo town where you\\\'ll find a plethora of antique stores, farmers` markets, and island restaurants. From Hilo Hawaiian Hotel, you can fully experience the Big Island of Hawaii.

Wake up to sunlit ocean views, and count the stars over Coconut Island before going to sleep. And in between, should you decide to stick around the hotel, there\\\'s plenty to fill your day and revive your spirit. Swim in the freshwater pool. Play nine holes of golf or a game of tennis. Walk to Onekahakaha Beach, relax under historic banyan trees, or stroll through Liliuokalani Gardens.



Accommodation Details

Every guestroom and one-bedroom suite has luxuries beyond just air conditioning, cable television, and in-room refrigerators.

Restaurants, Lounges & Bars

As the sun makes its way to the blue horizon, make your way to one of the two fabulous restaurants that the Hilo Hawaiian Hotel offers:

The Queen`s Court - The Queen`s Court offers breakfast, dinner Monday through Thursday and a weekend buffet Friday through Sunday.
Waioli Lounge - At the Waioli Lounge you can enjoy a cocktail, casual dining or you can grab a meal and go.


IMPORTANT INFORMATION

**PLEASE BE ADVISED***The Hilo Hawaiian Hotel is currently undergoing renovation to modernize its current elevator system. Construction work hours will be between 8:00am 6:00pm, Monday thru Thursday and 8:00am 12noon on Saturdays. Construction noise will occur occasionally, and is kept to a minimum to avoid interference of guest enjoyment. The expected completion date is March 31, 2016.

AMENITIES:
  • 24-Hour Front Desk
  • 25 inch T.V or larger
  • ATM Machine
  • Air-Conditioning
  • Attraction Tickets Available (+)
  • Beauty Shop/Salon (+)
  • Business Services (+)
  • Cable
  • Coffee Maker
  • Coin Operated Laundry (+)
  • Concierge Desk
  • Conference Rooms
  • Currency Exchange
  • Data Port
  • Elevator / Lift
  • Free Parking
  • Full Breakfast (+)
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Great for Kids
  • Hair Dryer
  • Ice Machine
  • Kids Stay Free (Based on Age)
  • Laundry Services/Laundry Facility (+)
  • Lounge/Bar
  • Massage Therapist (+)
  • Mini-Fridge
  • Multilingual Staff
  • News Stand
  • Non-Motorized Water Sports (nearby) (+)
  • Outdoor Pool
  • Parking
  • Phone with Voicemail
  • Radio
  • Restaurant
  • Safe Deposit at Front Desk
  • Security Guard
  • Shopping
  • Spa Services (+)
  • Sun Deck
  • Swimming Pool
  • Tennis Courts (nearby)
  • Tours Included (+)
  • Wake-Up Service
  • Water Sports (nearby) (+)
  • Wheelchair Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1474 reviews
from Keaau, Hawaii
Submitted on 21-05-2016
Within the past two years, Castle has given the 1970s hotel property a total makeover. Rooms and public areas have been totally redone. The restaurant has top notch chefs. The outstanding view of Hilo Bay and Mokuola (Coconut Island) remains fantastic. Within easy walking distance of a large Japanese-style garden with history dating back nearly 100 years, the hotel provides easy access to gentle exercise and more strenuous pursuits. Historic downtown Hilo is within a mile stroll past Hawaiian ca... Read more
from Adelaide
Submitted on 22-05-2016
We spent 4 nights here in April 16 and found the location good. The rooms had plenty of room and were clean and quiet. We had a harbour view which was far superior to what our children had on the other side of the hotel. We had a nice meal at the restuarant one night, but we did not find breakfast very appealing. We received plenty of good travel advice from the booking assistant in the foyer, and while there enjoyed the free wifi. Wifi in our room would have been preferred. The staff were gen... Read more
from Kawaihae, Hawaii
Submitted on 22-05-2016
Ocean view room 704 very spacious and clean, recently renovated. Fabulous breakfast, plan on splitting the a la carte order! Room 702 had windows on two sides (corner room). Not a 5 star but we'd stay there anytime. Close to the action, next to beautiful Japanese park, good spot for birding the shore from your balcony.
from
Submitted on 22-05-2016
Ohhhhh, not a nice place on my list. We arrived after a full day driving with a 2 year old and were excited to get into our room. Had booked an ocean view double but when we walked in we found it was very small with a very strong 'hospital' smell. The couches were faded and had crumbs on them and the roof was (I'm 90% certain) asbestos. We went for a drive and thought about it then decided to upgrade to a garden view double room for $50 extra a night. The room was a little better but the fridge ... Read more
from Newcastle, Australia
Submitted on 23-05-2016
Great place to stay, overlooking the bay. Easy walk to downtown Hilo and a number of places to eat ago the way. The hotel offers buffets, however we stayed a few days before and after Mother's Day so the buffets were booked out. They were very popular so if you want to attend make sure you book early. Tip- if the buffet is on forget about getting any serves from the bar/coffee shop, took simply ages to get a drink. The rooms are very large and beds super comfortable, ask for a room that overloo... Read more
from Melbourne, Australia
Submitted on 30-05-2016
The hotel is well located, close to the ocean and a lovely Japanese garden. There are shops and restaurants close by. We booked a standard room with a garden view and received a complementary upgrade to a deluxe room with an ocean view. The room was spacious and very clean. Housekeeping staff do a good job. Wifi was free in the lobby and worked very well. However, the charge for in room wifi was $10 per device for 24 hours. This is too much! To our dismay, after paying our $10, the wifi st... Read more
from Warwick, Rhode Island
Submitted on 03-06-2016
A good place to sleep and eat, an excellent base for trips to Volcanoes park and rain forest. Comfortable, clean with good service by hotel staff. Get a room with view of Hilo bay, not much more and well worth the money. Plenty of free parking . Need to provide free internet somehow. $9.99 per day is not competitive. Still, I would recommend it. I had 4G and LTE so no worries.
from Milwaukee
Submitted on 06-06-2016
I had purchased this hotel on Hotwire. The check in woman was rather frosty with us and when I asked if she had an ocean front room available, she made a comment that I was already paying a low rate and that they did not have any ocean front rooms available I asked to pay for the upgrade and she told me that was not possible. . Instead I was given a very nice room, but it over looked a cement roof and parking lot. I later found out that they did have quite a few ocean front rooms. We had to park... Read more
from Melbourne, Australia
Submitted on 06-06-2016
The hotel is located on a quiet road and overlooks Hilo bay. The reception is open, no front doors, which initially felt odd. The hotel curves around the bay, so the corridors curve too, so you cannot see all the way to the end. Check in was very easy, I gave my name while looking for the booking and by the time I had found it, they already had my details up on the computer. I had booked a Deluxe Ocean View room and we were on the third floor. Looking straight out we could see the bay and palm ... Read more
from Santa Clara, California
Submitted on 06-06-2016
My sister and I stayed 1 night at this hotel in April. The hotel is very nice, well kept, rooms super comfortable, spacious. The location is pretty nice, walking distance to Liliuokalani Park and Gardens and Coconut Island Park. Since we only stayed one night and it was raining all the time, we did not go to the pool. Which I was looking forward as the location seems nice and have nice views. We stayed in room with a garden view. It was very nice, though birds were really really loud. It was act... Read more
from Huntsville, Texas
Submitted on 07-06-2016
Expedia gives this hotel a 3.7 I would give it a 3 This is probably your best choice Hotel in Hilo even with the below issues but none are "deal breakers" Cons: Make sure your room is on the 5th floor or higher; if not you will be looking at mostly trees off the balcony. Make sure you DO NOT have a room on the end of the Hotel because there is a window the length of that wall and you hear all the parking lot noise ! This means car horns going off at night and people talking and everything ... Read more
from Palmetto, Florida
Submitted on 17-06-2016
Impressed when arriving at the huge open air lobby and the view of the bay and harbor through the huge windows at the back of the lobby. The staff was fabulous being friendly and helpful. Room was large and comfortable for our 4 night stay. Only 29 miles to Volcanoes National Park and close to many sites and downtown markets. Breakfast buffet was huge if a bit pricy (Not by Hawaii standards). Beautiful street Banyon Drive appropriately named with plenty of shaded walking paths and a gorgeous par... Read more
from Grapevine,
Submitted on 17-06-2016
Wow....the Naniloa is going through extensive renovations and transforming into a beautiful and peaceful place to stay. If you want to get away from the touristy part of Hawaii...Hilo is the place to visit and the Naniloa is the place to stay. Great ocean view bar....friendly staff...clean rooms. Nothing fancy but glad that there is a nice place to stay while visiting the volcanos or waterfalls that East Hawaii has to see.
from
Submitted on 21-06-2016
I traveled there last month with my elderly mother. They were able to provide me with great service. I am so thankful they knew how to accommodate us. The staff was such a joy to work with it made my trip easier.
from Atlanta, Georgia, USA
Submitted on 27-06-2016
Our family of four visited to the Volcano National Park on a Friday night, and we wanted to check out the Hilo Farmers Market on Saturday morning, so we decided it was a good idea to spend the night in Hilo. We researched quite a few hotels in Hilo, and the Hilo Hawaiian seemed to be the best option if you want to assure a nice clean and spacious room. The price I found though their website with AAA was OK at $176 with two queen beds for one night. We had the ocean view room on the 7th floor. (A... Read more
from Kailua, Hawaii, USA
Submitted on 27-06-2016
Family and I stayed for a week good clean rooms kids seemed to enjoy the pool and the little beach area so has a little bit for everything for everyone. Service was great hotel staff was very helpful and friendly recommend that if you ever stay in Hilo give it a try
from
Submitted on 28-06-2016
My husband and I stayed at the hotel for a few days. The views facing the ocean are amazing, you can see downtown Hilo, ocean and Coconut Island. Just steps away from Liliuokalani Park and Gardens. Comfortable rooms and friendly staff as well..
from Kaneohe
Submitted on 28-06-2016
I am staying at what is now known as Pagoda Hilo Bay Hotel. Been there for 3 nights. Miserable. View is partially trees on the right, a sliver of water view on the left with drop boxes and a construction site of a hotel next door in the middle. I am down hearted. For three days, every morning I ask for upgrade. None available. On a package hotel-car rental with Hawaiian Air and thinking what have I done! Idiot! On Sunday morning I need to have breakfast. A young lady at the front d... Read more
from London, United Kingdom
Submitted on 29-06-2016
There isn't much choice for accommodation in Hilo and this hotel is a reasonable choice just don't expect too much. The rooms are a decent size and ours was recently updated (though don't expect anything too modern). There's loads of free parking and no other resort fees. Unfortunately the free Wifi is limited to the lobby, the rooms are very noisy both from the corridor and the antiquated air conditioning and the breakfast buffet (for an additional fee) is absolutely terrible!
from
Submitted on 03-07-2016
We stayed here for 3 nights and found the hotel to have everything we needed. It's location is a bit off the beaten track and about 1 mile from town. Great walk though. Its located close to hilo airport and costs 10$ to and from. Car parking is free and the hotel serves well sized portions of food and some good beers. Only drawback is the restaurant closes at 8:30 and the bar 9:30. Not what you want on holiday. But it is a quiet hotel in a quiet location. Rooms were clean. Great beds and bathroo... Read more
from
Submitted on 03-07-2016
This hotel is perfectly located, 10 mins from airport. Akaka falls is 30 mins away and botanical garden nearby. View from balcony is great. Many restaurants nearby. We were there for only 1 night so didn't use any amenities. Definitely coming back.
from Saint Louis, Missouri
Submitted on 04-07-2016
I wished we would have stayed here our entire trip on this island. Clean, comfortable beds, nice view of the ocean and conveniently located in Hilo. The front desk people were very friendly and helpful.
from Rancho Cucamonga, California
Submitted on 04-07-2016
The entire hotel is very old and outdated. Noticed mold on the balcony and near the A/C unit. There are pictures on trip advisor that made it seem like at least the common areas were modern/updated. This is not the case. The tv's did not work. You have to pay $10 per day per device to access the wifi, and even after paying for it, it kept getting "interrupted". We would not return to this hotel or frankly, Hilo.
from Brisbane Queensland
Submitted on 05-07-2016
We spent two nights in this hotel. The accommodation was comfortable and clean. Not ultra modern but was spacious enough for a couple. Our room was fitted with two queen size beds and limited utilities. The outlook was the bet part of the stay, looking west towards the township of Hilo. If you are looking for comforts of home, you may be disappointed. There is limited coffee making facilities and that is it. We had to seek out two wine glasses from the downstairs bar so we could enjoy a w... Read more
from
Submitted on 07-07-2016
Highlights: good location, close to everything in Hilo; beautiful backyard in Hilo bay; ample parking space and free, air conditioned, not so common on the big island. Not so good: breakfast not included; even wifi is not included, which is a bit odd.
from New York City, New York
Submitted on 09-07-2016
Hilo Hawaiian was the cheapest hotel we could find that looked like it was of okay quality. We only stayed there for a night (or I should say a few hours because we got up at 3 am to go check out the sunrise on Mauna Kea). The hotel seems a little on the older side and the rooms seem a bit outdated. Their beds were pretty modern and comfy at least. The carpet looked really dirty so I didn't even dare take off my slippers when walking around the room. One major turn off was all the frogs outside... Read more
from Palmer, Texas
Submitted on 11-07-2016
After a long day of driving and exploring, we stopped in Hilo to look for a hotel. I called the reservation # and was told there were no available rooms. Since we were already in the parking lot, I took a chance and went in and asked. We were immediately checked in and given a room with a view. Yay!!!! So glad we didn't drive away. The room is very large!!!! The balcony overlooks a park and the ocean. The bed was comfortable and the room had everything we needed. We would definitely sta... Read more
from Knoxville, Tennessee
Submitted on 13-07-2016
My husband and I stayed here for a couple of nights while hiking in the national park. I was a big wary based on some of the reviews I had read, mentioning outdated rooms, mold/mildew odor, etc. I'm pleased to report our experience was nothing but great! When we entered the lobby we were greeted warmly by the front desk. We arrived at 10 a.m., hoping to leave luggage and go explore more until the 3:00 check in time, but the hotel staff graciously let us check right in. We enjoyed a tasty lu... Read more
from
Submitted on 14-07-2016
We stayed one night at the Hawaiian inn and it was more than I expected. We had a great water view with a nice little patio. Hotel seemed to be in a nice location and a great area to run in in the morning. They had a nice little pool also. Totally safe and good place for a family.
from Manhattan, Kansas
Submitted on 15-07-2016
We spent one night at the Castle Hilo Hawaiian. The rooms were very large. Each room had a balcony with chairs. We had a park side room. The bay side might have been more picturesque. They had a buffet restaurant. The price was a little high so we didn't try it. Overall a nice hotel.
from Arlington, Texas
Submitted on 15-07-2016
This is a nice hotel with large, clean rooms. The parking is terrible! We drove around forever trying to park. The hotel staff was no help. Bed was comfortable. My husband had the breakfast buffet with lots of choices, kind of pricey. It is very convenient to the airport.
from
Submitted on 16-07-2016
My mom and I stayed here while on vacation in Hilo. From the first time we walked into the hotel and the staff announced to us "welcome home", I felt completely embraced and comfortable. The entire staff was gracious and helpful with giving insight regarding the best nearby sites to visit. The rooms were beautiful and spacious. Lounging on the outdoor balcony and appreciating the stunning view was an absolute highlight!
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