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The Westin Maui Resort and Spa

Hawaiian Island of Maui, HI, US (OGG)

Hotel + Flight from
WAS
Based on 4645 reviews
World class golf, attractions and most of all, your answer to a high end Hawaiian vacation with all the perks and amenities of the great life! Enjoy!
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The Westin Maui Resort and Spa
2365 Kaanapali Parkway, Hawaiian Island of Maui, HI US 96761

Why Stay Here?

  • Award-Winning Resort
  • Located on 12 Beachfront Acres
  • 87,000-square-foot Aquatic Playground with 5 pools, spa tubs, tropical waterfall gardens , exotic wildlife and a 128-foot water slide
  • 15,000-Square-Foot Heavenly Spa 
  • Multiple Dining Options, including the Award-Winning Tropica
  • Westin Heavenly Bed
  • Premier Kaanapali Beach Location
  • FREE Area Shuttle


Superior Location:
The AAA Four Diamond Westin Maui Resort and Spa is located on 12 spectacular ocean front acres and features lush gardens, meandering streams, breathtaking 15-20 foot waterfalls and exotic wildlife. Positioned next to the premium shops of Whalers Village, the hotel also provides complimentary shuttle to/from Starwood Maui hotels, Kaanapali Golf Courses and historic Lahaina Town where guests will find wonderful dining, shopping, and an amazing assortment of activities to choose from. Popular with all ages and people, the Lahaina/Kaanapali area offers a relaxed yet active nightlife.

Award-Winning Resort:
The Resort has won numerous awards in the past few years, including:

Top 20 Resort Spas in Hawaii by Conde Nast Traveler Top 250 Spas 2011
Best Resort or Destination Spa by Fodors Choice Gold Award 2010
Favorite Resort/Hotel Spa in Hawaii & South Pacific by Spa Magazines Silver Sage Readers Choice Award 2010
Favorite Resort/Hotel Spa in Hawaii & South Pacific by Spa Magazines Silver Sage Readers Choice Award 2009
Top 5 Hotel Spas by Travel + Leisures World's Best Spas Award 2009

Luxurious Accommodations:
From serene mountain view rooms, to breathtaking ocean view suites, the guestrooms at Westin Maui are well-designed with contemporary design and comfortable furnishings, i including the Westin Heavenly Bed. All rooms are smoke free and include  high-speed Internet access (fee required), wide-screen flat-panel TVs,  iron/ironing boards, coffe makers and bath amenities.

Astounding Activities:

This Kaanapali resort features an 87,000 square-foot aquatic playground with 5 interconnected  pools, spa tubs hidden by tropical waterfall gardens and a 128-foot water slide. Other onsite activities include Wailele Polynesian Luau, 15,000 square-foot Heavenly Spa, 24 hour fitness center and Westin Kids Club activities. Contact onsite concierge services for assistance in booking a variety of activities including whale watch (seasonal), horseback riding, Haleakala Volcano downhill mountain bike, sunset cruise, Maui Ocean Center tickets, theatrical shows, zip lining adventures etc.

Distinctive Dining:
Drawing from Maui`s abundant natural bounty and multi-cultural heritage, the resort`s restaurants offer a variety of distinctive menus featuring the freshest local ingredients. From traditional island favorites to gourmet delights, you`ll enjoy a diverse range of flavors served in dramatic venues - including oceanfront settings perfect for catching a brilliant Maui sunset.

Sugar House Island Kitchen and Suger Shack Rum Bar - To open mid-summer, this Oceanfront resturant offers guest a diverse menu of scrumptious small plate options to salads, burgers, pizzas and more. Open Daily for Lunch and Dinner.

Relish Burger Bistro -
To open mid-summer, Relish Burger Bistro presents inovative selections from bun-less to traditional. Beer Lovers will enjoy Relish Beer menu with extensive choices and Seaonal Specials. Open for all day dinning, breakfast, lunch and dinner.

Colonnade Cafe - Tropical bistro featuring coffee, breakfast items, plus afternoon snacks.

Sea Dogs - Poolside venue offing hot dogs, pizza, sandwiches and refreashing Hawaiian Shaved Ice. Open Daily from 11am-4pm

Pool Bar -
Oceanfront poolbar with appetizers, coctails and spectacluar sunsets. (adult pool deck)

Wailele Polynesian Luau - Polynesian dinner show held Sunday, Tuesday and Thursday at the Oceanfront Aloha Pavillion. 

Please Note:
In response to guest comments, the resort has eliminated several incidental charges in favor of a simple nightly room resort charge. This $30.00 fee will be automatically added to your room account and includes: 24 Hour Workout facility access, Parking, High Speed In-Room Internet service, shuttle service to Kaanapali Golf and Tennis facility upon availability, bottled water replenished in-room daily, portrait sitting and photo, Hawaiian activities.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Air-Conditioning
  • Attraction Tickets Available
  • Audio/Visual Equipment
  • Banquet Facility
  • Beach Access
  • Beachfront
  • Beauty Shop/Salon
  • Business Center
  • Cable
  • Cafe
  • Car Rental Desk
  • Children's Program
  • Coffee Maker
  • Coffee Shop
  • Coin Operated Laundry
  • Concierge Desk
  • Conference Rooms
  • Currency Exchange
  • Data Port
  • Dry Cleaning Service
  • Elevator / Lift
  • Event Catering
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Area Shuttle
  • Free Resort Shuttle
  • Free Shuttle to Sister Property
  • Full Breakfast
  • Game Room
  • Gift Shop on Property
  • Golf (nearby)
  • Guest Activity Desk
  • Hair Dryer
  • Honeymoon Amenities
  • In room Safe
  • Interior Corridors
  • Ironing Board
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Kids Club
  • Kids Stay Free (Based on Age)
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Massage Services
  • Massage Therapist
  • Mini-Fridge
  • Mountain View
  • Multilingual Staff
  • Multiple Swimming Pools
  • News Stand
  • Non-Smoking Property
  • Ocean View
  • Oceanfront Pool
  • On-Site Check In
  • Outdoor Hot Tub
  • Outdoor Pool
  • Parking (Fee)
  • Pool Area Bar
  • Porter / Bellhop
  • Radio
  • Restaurant
  • Retail Stores
  • Room Service
  • Sauna
  • Secured Parking
  • Security Guard
  • Spa Services
  • Steam Room
  • Sundry Shop
  • Swimming Pool
  • Tours Included
  • Valet Parking
  • Wake-Up Service
  • Water Sports
  • Wedding Services
  • Whale Watching
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 4645 reviews
from Toronto
Submitted on 03-09-2016
Great resort and vacation spot! Grounds were impeccable and breathtaking, staff were awesome! They were attentive, but not overbearing which I really appreciated. We are a family of 4 with 2 kids (5 and 7)... we stayed for 7 nights in August and we opted for a standard room with 2 double beds and mountain view. The view was spectacular and we saw rainbows in the mountains several days. The pools were really great and my kids loved them... the water slides were lots of fun as well (for both ... Read more
from
Submitted on 04-09-2016
My husband and I stayed here for two nights. My only complaint is the additional resort fee of $30 per night. The food is expensive (breakfast for two $30 pp) but that is expected at a resort in Maui. The resort is BEAUTIFUL and is great for families with children. There are adult only pools of you don't have kids.
from
Submitted on 05-09-2016
We just returned from a 5 night stay at the Westin to celebrate our 10th anniversary. We got married on Maui and spent out honeymoon at the Westin and thought it would be great to return for our 10th. It is a bummer that the resort has gone downhill since then. We arrived around noon, and were told the room would not be ready until 4pm, unless we wanted to pay $250 to upgrade. We passed. I mentioned at check-in it was our anniversary, and the response was akin to, "That's nice." I know, how or... Read more
from Texas
Submitted on 06-09-2016
The resort was beautiful especially the pool area. I loved the water slide and small waterfalls. Since we were celebrating our wedding anniversary, the resort provided us a complimentary bottle of champagne. They also provided two water bottles every day, something that other resorts do not provide. We also liked the fact that the resort had free shuttle services to the Old Lahaina Town.
from Seattle, Washington
Submitted on 07-09-2016
This is a great hotel if you are traveling with family as there is plenty to do. Kids will love the pools and there is an adult only pool. If you want peace and relaxation, this is the wrong hotel for you. Consistently busy and not super peaceful. The rooms are classic Westin. Comfortable and clean. The food in the restaurants all tastes the same but fortunately, there are good choices next door. I stayed using points and it was a good value.
from Cincinnati, Ohio
Submitted on 08-09-2016
My wife and I stayed her last week and it was super nice, I really liked the open layout of the lobby, it was cool. I know that sounds weird, but it set a nice tone for the rest of the trip. The room was really nice and spacious, bigger than I expected, actually. We had a nice view of the mountains and room and hotel were super clean. I liked the fact they had an adult's only pool, as there are a lot of families who go to Hawaii, more than I would have thought, Since we were celebrating or ... Read more
from
Submitted on 08-09-2016
The Resort was awesome Food was good and the staff were excellent. The Island was some what small but we had fun traveling the road to Hana. There are alot of special activitys to do on the Island,snorkling ,boating ,jet sking,surfing,snubadiving,plantation tours,swimming with the turtels at TurrtleBay.
from
Submitted on 08-09-2016
We had made reservations at the Marriott next door and were very disappointed with service at that hotel, we decided to switch and went to the Westin, what a great decision! The hotel is wonderful, service is excellent since the minute you check in. Daryl at the front desk was very friendly and accommodating, he got us an excellent room with an ocean view in the Ocean Tower, beautiful and super comfortable. Room was very modern, beds are very cozy as usual at the Westin and the balcony offered a... Read more
from San Jose, CA
Submitted on 08-09-2016
My husband and I decided to come to Maui for a quiet break. The personnel here are efficient and friendly. They were helpful when we needed assistance. Our room is very nice...lots of room. The grounds are beautiful with gorgeous pools and greenery.
from Townsend, Massachusetts
Submitted on 09-09-2016
Ka'anapali beach is beautiful, but busy, with commercial hotels along the whole beach. If you're looking for a quiet, secluded vacation, look somewhere else. I saw a review that described the Westin as Disney Hawaii and they're probably pretty close, though without all the kids when we went. The hotel grounds are beautiful but not authentic. Multiple lagoon type pools, waterfalls, colorful flowers, Koi, Flamingoes and Swans. The rooms and bathrooms are small for a Westin, but nicely done an... Read more
from
Submitted on 12-09-2016
Normally while staying in Maui away from the hustle of city life in Oahu, we normally stay at one of the Starwood properties. We enjoyed Westin so much, we decided to come back and enjoy the property again. We love the pools here and we are just steps away from the beach. What was a turn off this trip was that the parking can get ridiculous. We came back from our day trip from Paia and saw that there was no sign up that the lot was full. We figured there would be parking but after a few circles ... Read more
from Fleming Island
Submitted on 12-09-2016
Overall great resort. Only negative was the restaurant. $87.00 for very average breakfast buffet. Thought it was extremely over priced for the quality of food. Remainder of the resort did not disappoint.
from DETROIT
Submitted on 12-09-2016
Wonderful resort and fantastic people, everyone we met were having such a great time the Westin Maui is an upscale resort we were in a villa a home away from home. We are planning on going back the grounds are very nicely kept everyone was so nice.Until next time Aloha.
from Hamilton
Submitted on 12-09-2016
This was our first time staying at the Westin Maui. This was the last part of our Hawaiian holiday. our room was clean and tidy and was one of the updated ones. We had a lovely view from our room, but be aware that some of the ocean view rooms have a palm trees blocking their sea views and you only start to get the beautiful mountain view from rooms above the 6th floor. The front desk staff and cleaners were great, the grounds need a little update, but the beach were excellent, the pool slide wa... Read more
from Pasadena, California
Submitted on 12-09-2016
Great location on the west side of the island. Perfect for sunsets, multiple pools for adults and kids. You could walk 20 yards and swim in the ocean. The rooms with the ocean view were great, clean with a nice balcony with two chairs. There is a common walkway that runs in front of the hotel connecting other hotels and restaurants. This hotel has only one restaurant in two locations, one facing the pool and the other the ocean. There is a great spa on the second floor.
from Malvern, Arkansas
Submitted on 14-09-2016
We are delighted with the service and friendliness of the staff at the Westin Resort Inn in Maui. They are professional and very friendly. The rooms are first class and are comfortable. We love the views and all of the services available. What a wonderful vacation!
from
Submitted on 15-09-2016
We just finished a 5 night stay here and loved every minute of it. The hotel grounds were simply stunning and the pool was one of the best we have ever experienced. It never felt crowded at all as some here have mentioned. There is plenty of beach in front of the hotel and its proximity to Whaler's Village, where there is dining and shopping, simply can't be beat. The rooms were somewhat dated and felt cramped but we hardly spent any time in them at all so that was not really a concern. We ... Read more
from
Submitted on 15-09-2016
The good: People were super friendly and polite. Accommodations were clean and grounds well kept. Nice beach access and spacious. Pool were very nice and a added bonus they have an adults only pool. Variety of food options if you want to eat on property. Whalers village is right next door so very convenient to pick up snacks and drinks for the room. Some high end shops as well. The Hotel offers free valet parking if the self parking lot is full, very nice as we got back late a couple of nig... Read more
from Manhattan Beach, California
Submitted on 16-09-2016
We are staying here for our honeymoon. The rooms are spacious but somewhat dated. The pools are pretty old and VERY cold!!!! I don't know why they are this cold...and I tried the regular pool and the adult pool and both were very cold. The servers at the pools are very friendly and keep up with your drink orders so that's a plus. Restaurant choices are limited but there is a free shuttle that goes to the other Westin that has some nice restaurants as well as the Sheraton. No one told us ab... Read more
from Mountain View, California
Submitted on 16-09-2016
My significant other and myself spent 5 nights and had a phenomenal experience. The resort staff was friendly and very accommodating. The rooms themselves were bit dated but in great condition. Pool areas were clean and the bar staff was attentive and friendly. Housecleaning was as prompt as any hotel I've stayed at. Grounds were beautifully kept. We spent at least a couple hours each day regrouping at the resort bars or pools after exploring the island. Also the beachfront is great, although... Read more
from Toronto, Canada
Submitted on 17-09-2016
Wonderful location, centrally located on Kaanapali Beach right next to Whalers Village. Dated property, but open air breakfast area and lobby is nice. The beach tower is old but rooms are bigger. The other tower is renovated but smaller rooms. Valet and self parking available. Pool area is quite large and seemed fun but we did not use. This property badly needs a renovation as even the pool is extremely dated. Very crowded due to central location.
from Fort Lauderdale, Florida
Submitted on 18-09-2016
Ka'anapali beach area should not be missed by any vacationer in Maui. When we were planning out trip I found it a challenge picking where to stay. If you look at the choices of hotels, most that stand out are higher priced chain hotels.. including the high price is also pretty high resort fees with parking fees. We chose to stay at the Westin Maui not only for its location, but also for above average reviews. When booking the trip I called the resort directly and have pre-paid for an above av... Read more
from Silver Spring, Maryland
Submitted on 18-09-2016
The property is absolutely beautiful! The pool area was absolutely fantastic, loved the hidden area and the water slides. The rooms are modern and clean and bright. The food was very good for resort food and there was a great selection. The staff was so incredibly friendly and welcoming. Megumi was so helpful at check in. Even though there was a mistake made during the reservation process, she clarified and explained everything. A special shout out goes to Ben. I do not know what department he i... Read more
from
Submitted on 21-09-2016
Hotel: Located on a nice stretch of beach. Rooms are a little old. We stayed here for 2 nights before heading south to Wailea. Overall impression of the hotel is just OK. However very disappointed by how the staff of this hotel treat SPG gold member+SPG business card holder. Bottom line, they don't care about your SPG elite status or relationship with the SPG . I have been treated much better at other SPG properties so my experience is unique to this property. I recommend SPG members to spend th... Read more
from Toronto, Canada
Submitted on 21-09-2016
As always the Westin was great. The rooms were clean the service is well above average. It has the best beach of all the resorts in the area. We also requested a very late checkout of 4pm since our flight leaves at 10:40 pm. They accommodated us for a minor cost. The fellas at the valet parking are a fun group of guys eager help. The pools are nice but we prefer the beach. This is our second stay here and we like it!
from
Submitted on 21-09-2016
The Sheraton in Kauai was great for the first honeymoon week, then we went to the Westin Maui Resort for our second week. It started out fine (the property is very nice) but then took a turn for the worst a few nights in. After dinner Thursday night I returned to the property to find the parking lot full so was FORCED to valet. In the morning I got my car and my wife and I went to a nearby market. When I arrived there I noticed a bad scratch on the back bumper of the rental car (note nothing... Read more
from Catonsville, Maryland
Submitted on 22-09-2016
I visited Sept 16-21 to run the Maui Marathon & Half Marathon. The Westin is the race host hotel so the expo was conveniently located there, and it's a 3-5 min walk to the start/finish of the half and marathon!! The hotel is BEAUTIFUL......Hawaiian trees, plants, waterfalls, 5 pools, restaurant/bar, swans, birds, etc. Parts of the main level is open-air, so as soon as you enter, you feel like you're in paradise!! Location, location, location!!!! The pristine beach is at your fingertips, and Whal... Read more
from Washington DC, District of Columbia
Submitted on 23-09-2016
My husband and I stayed at the Westin Maui Resort and Spa while on Vacation in Maui during 9/5 thru 9/11. We booked a suite in the tower and we were not disappointed. Our views were spectacular and we enjoyed the resort completely. We worked out in the mornings and walked the beach on several evenings. We lounged on Cabanas and enjoyed several breakfast buffets and dinners. The daily resort fees are hefty. Our bill at the end of the week was large, so be prepared.
from Plano, Texas
Submitted on 25-09-2016
The Westin Maui Resort sits right on beautiful Kaanapali beach and the location is amazing! The hotel is stunning with the flamingos, parrots, both a white and black swan and more! Very tropical. We had a nice oceanview room, but it showed some wear and looked like it might be ready for a little sprucing up, but not going to complain about it - the view was heavenly! The hotel was pretty crowded. We stayed there the last week of May 2016 and part of that was Memorial day, so maybe that was on... Read more
from Langhorne, Pennsylvania
Submitted on 26-09-2016
The hotel is located at the center of the beach walk with a lovely sand beach. It is easily the most beautifully landscaped resort up and down the beach with multiple swimming pools connected by waterfalls. Food is very good to excellent and there are multiple restaurants within easy walking distance. Hawaii is expensive in general and the Westin is no exception, but you get what you pay for.
from
Submitted on 26-09-2016
My husband and I spent a week at the Westin in Maui and I would recommend it to anyone. We had the time of our lives and our stay at the Westin was absolutely wonderful. Beautiful view of the pool and the ocean from our balcony. We walked on the beach for sunrise and sunset and hung out at the tasty bar and restaurant at night to enjoy fancy cuisine and delectable drinks. This location is central to most things you'll want to do while in Maui. Its minutes away from downtown Lahaina and just a sh... Read more
from Auckland Region, New Zealand
Submitted on 26-09-2016
We arrived from Auckland, NZ tired and really wanting to check in but we were too early. We were greeted by a lovely receptionist who took one look at us and checked us in very quickly and upgraded us to an ocean view room because it was ready immediately. The room was very clean the view was amazing and we were on the fourth floor. Perfect! We stayed four nights and loved this resort. The swimming pools were gorgeous, there is a great water slide and we always found a great place to sit by the ... Read more
from San Francisco, California
Submitted on 27-09-2016
We stayed a little over a week at the Maui Westin Resort and Spa on Lahaina Beach. It's located a short walk from The Sheraton which is now also owned by Starwood properties. The front desk arrival experience was great for us - easy, friendly and not much of a wait. We requested a king bed which was not available so we opted for a smaller bed but on the 8th floor Ocean Tower facing the mountain. The mountain view is stunning if you get above the 5th floor otherwise you'll see the parking lot an... Read more
from Chicago, Illinois
Submitted on 28-09-2016
My husband and I stayed at the Westin on the last leg of our Hawaii honeymoon, and it may have been my favorite part of the trip. I loved spending relaxing days at the pool and beach, yet unlike other resorts that tend to be very secluded, we were also able to walk off the property to shops and restaurants at nearby Whalers Village. Some of the staff was fantastic, while others maybe not quite as wonderful, but it did not ruin our experience. I would definitely stay at the Westin the next ... Read more
from
Submitted on 29-09-2016
Beautiful landscaped resort with access to the beach and adjacent restaurants and hotels. There is a mini mall close by which you can find everything from basic groceries to designer goods. In addition, the gym has some fantastic équipements. However, If you are looking for a true resort this facility may not be your best choice. Of note, the room we selected was not available upon arrival as other reviewers have indicated. The facility was very crowded and not suitable for relaxation. During ... Read more
from New York
Submitted on 29-09-2016
My husband and I just spent 5 nights at the Westin Maui. Upon arrival, you're greeted by an overfill lot (see other reviews), but nice valet staff. The lobby has an expansive waterscape with flamingos, swans, waterfalls, koi, the whole shabang. There was a little bit of an issue with our room, but we were situated by the third shot (it's our honeymoon, they tried to put us in a room with 2 beds???). A complimentary upgrade would've been nice, but alas, I guess that doesn't happen much anymore.... Read more
from Greater Noida, India
Submitted on 29-09-2016
Great ambience and amazing breakfast menu with day long service. Amazing Open halls for dinners and beach side Gala dinner setups. Best in class setup for watersports. Multilingual Concierge is one main speciality you get here. Tour planners available too.
from San Diego
Submitted on 30-09-2016
The beauty of the landscaping, pools, and waterfalls along with resident exotic birds makes for a breathtaking property to relax and soak in the Maui sunshine. My husband is handicapped and we rented a mobility scooter. I requested an ADA room ... the room was certainly set up for wheelchair access with a huge bathroom but really didn't work for the scooter. Although the hotel was very full, we were able to move to another room nearby. I felt that the staff was very professional and accommodat... Read more
from Dubai, United Arab Emirates
Submitted on 03-10-2016
I had a mountain view and I still thought it was amazing. The rooms were great the staff were amazing. Great pool and beach. The location is perfect easy walk to the shopping mall. I even forgot my Iphone 6 when I was leaving the beach at the shower station and someone picked it up and held it for me at the towel station. I will definitely come back here again.
from Birmingham, Alabama
Submitted on 03-10-2016
Beautiful location, with Golf, Swimming, and outdoor dinning. Hotel room #578 in the Beach Tower had some issues. Several complaints (3) to desk about non-working in room safe. Power went out with the use of in-room hair dryer while preparing for dinner date. Asked to speak with management but they were apparently unavailable as they never returned the phone call. Breakfast buffet great and casual dinning option good. However, food prepared for larger groups (buffet) failed to impress.
from Miramar, Florida
Submitted on 03-10-2016
My wife surprised me with a trip to Maui Hawaii for our 7 year anniversary. We arrived and were immediately excited by the beauty once we entered the front door. My wife was a little upset by the look of the front of the resort but changed her mind quickly upon our entry. We received out key to our room and found that it was a room on the 3rd with 2 full size beds looking at the parking lot. So, we proceeded back down to the front desk and requested a different room with a King size bed. We we... Read more
from Los Angeles, California
Submitted on 03-10-2016
There are many resorts on the island and the Westin Maui was has one of the most beautiful locations in the area. The resort has a great "wow" factor as soon as you walk into the lobby. The pool area is pretty ample with enough chairs and tables for you to hang out and get some sun. The pools are great and they have a water slide for the kids. There is also an adult area as well which is an added plus. If you want to go to the beach, you just walk over to and you're there. We dined beach-side at... Read more
from Chicago, Illinois
Submitted on 05-10-2016
My husband and I stayed at the Westin Maui Resort at the end of September - early October for 5 nights on a Westin Vacation package offer we received via mail from Starwood earlier this year. This was our first time to Hawaii, so we were excited to check it out. The hotel is about 45 minutes from Kahului Airport, but we had a rental car so no biggie. We were able to easily find the resort, and upon arrival I felt the exterior of the property looked a little dated but nicely kept. We self parked ... Read more
from Moreno Valley, California
Submitted on 09-10-2016
We were married on Maui and have been staying here every year for our anniversary which this year is 22 years. This hotel is always special, the perfect vacation, but this year was made for us to be the most memorable vacation that we have ever had at the Westin! The hotel itself is absolutely beautifully decorated and appointed. The attention that has been paid to detail is phenomenal. The well appointed rooms, amenities, incredible views,food and beverage, gorgeous grounds, the pool area a... Read more
from
Submitted on 10-10-2016
We are currently here on our honeymoon. The place is overcrowded. Overpriced. Underdelivers There are about 6 chairs with shade ande the rest are in direct sun. People put down towels to reserve seats then leave for the morning and come back so they have shaded seats. The drinks are ridiculously overpriced. $15 for just about anything... which I get is basically what you would pay anywhere... but we are from Manhattan and even we think that's overpriced when your room costs you $370 or mor... Read more
from Seattle, Washington
Submitted on 11-10-2016
This is my very first time to be in Hawaii together with my wife, after the long flight to Maui. We all feel pretty exhausted, but at the moment we step into the lobby, we were refreshed by the amazing layout and man-made scenery there. I couldn??t take my eyes off the flamingo who were entertaining themselves in the pool by playing round with the energetic big-sized goldfishes and graceful black-swan.the front desk staff was polite with the check-in procedure, however he accidentally forgot to... Read more
from
Submitted on 11-10-2016
During our honeymoon, we stayed at the Westin Maui. It was overcrowded and difficult to find a shaded seat by the pool. They call themselves a resort... Which you pay to stay at, but then they nickel and dime you. They charge for an umbrella and chairs by the beach and then they have the audacity to tell you that you cannot sit in front of the canabanas that take up most of the space along the hotel. And in places you can sit, boats come onto the beach for people to board for their boat tours. T... Read more
from Pasadena, California
Submitted on 12-10-2016
First time stayed at this hotel and not disappointed. Hotel staff are friendly and helpful. The check-in process was quick, we requested for a higher floor and the room was ready 10 minutes early than anticipated. We stayed at the 11th floor with a mountain view. The room is spacious and clean, nice shower, water pressure is perfect. The mountain view is beautiful looking over the golf course and the nice green mountain. The Wharf Shopping Mall is located right next to the hotel which you can w... Read more
from
Submitted on 17-10-2016
Our stay was beyond expectations - we celebrated our 50th anniversary on this trip. From check in to checkout our experience was top notch. The staff was attentive, caring with an aloha spirit. The pools were well maintained as the grounds-it was living in a tropical garden, including parrots and macaws. Location was perfect to visit or walk to other properties and is located right on the ocean. The food was excellent and the ocean view at the Relish Oceanside resturant was breathtaking. ... Read more
from Ottawa, Canada
Submitted on 17-10-2016
Excellent view from the balcony. Found meals overpriced asked once for crab to be omitted from my meal and they literally brought me a small piece of fish and some asparagus for $32 USD. $30 for breakfast buffet. Massage was very expensive for 50 minutes for $150 US. $12.50 for a Margarita, etc. Enjoyed Yoga on the beach and the excellent view. The Luau at the resort was excellent. Best part of Maui was the Hike Maui excursion to the waterfalls that we did, Aaron was awesome! Be Careful swi... Read more
from
Submitted on 18-10-2016
Loved the peaceful and beautiful location and views at Westin Maui Resort. I recommend this hotel as a destination. You can swim with the Sea Turtles or hang out on the veranda and sip a Mai Tai. Good travels to you!
from Des Moines, Iowa
Submitted on 19-10-2016
Excellent restaurant. Be sure to do ocean view. Nice check-in and out. Everything is pricy, but that shouldn't be a surprise. Helpful room staff and room service. Beautiful pool and lobby area. Really enjoyed.
from
Submitted on 19-10-2016
Perfect location for relaxation! The beach was perfect, walk straight in and start snorkeling. I could not believe how clear the water was. Tons of turtles, fish and other sea life three steps into the the water. Hotel was super clean! Staff was friendly and helpful! Best place I've ever stayed hands down
from San Jose, California
Submitted on 31-10-2016
Absolutely wonderful resort! We stayed in the south buildings but if I had to do it all over again I'd try and book the North rooms. There is a lush pool with many ocean view rooms and the area seemed to be quieter--even with the kid area located in this section. We did not bring kids but it looked like they would love it. Unfortunately the adult only area is stuck way back in a corner and wasn't appealing at all--too bad. Best bet is the beach if you're looking for some quiet R&R. Service was r... Read more
from San Jose, California
Submitted on 01-11-2016
We stayed for a long weekend for my Birthday, and it was fantastic. I booked as a package through Hawaiian Airlines and it was a great little vacation. The weather was not great since we were there during hurricane season, but the Westin property was great and all of the staff were terrific. The room was very nice. We were offered a room with an ocean view (and two double beds), but we opted for a mountain view with a single larger bed. The linens and pillows were fine and they provide two b... Read more
from Toronto, Canada
Submitted on 02-11-2016
When my wife and I arrived at this resort we initially encountered some difficulties even though we were platinum elite members of Starwood and even though we had communicated with the Resort previously in order to try and ensure that our arrival would proceed smoothly. However the staff thereafter moved quickly to not only remedy the situation but, moreover, to ensure that our 5 day stay would prove to be immensely memorable. A special thank you in this regard to Minsun Robillard. My overall ... Read more
from Matteson, Illinois, United States
Submitted on 02-11-2016
We spent a week here for a professional conference. Easy access to the beach was a main attraction, although there are 3 pools, 1 of which is exclusively for adults. This distinction is important because there were a lot of kids there during our visit. We had the breakfast buffet at Relish everyday, which was good, not great, but satisfying. I utilized the spa for a Lomi Lomi massage, which was excellent. Thank you Marisol. Another attraction for me, as a runner, was the Beachwalk adjoining th... Read more
from Boston, Massachusetts
Submitted on 03-11-2016
Stayed only one night in the Westin Maui and new this was not the hotel for my husband and I. The building is nice and has lovely appeal with all the landscaping. The self parking was packed and difficult to find a spot. The check in line was at least 10 deep and the lobby was just so loud. The hallways have carpet that just look worn and clear they have many people have been staying at the hotel. The room was very small, the walls were so thin we could hear the family next store singing songs a... Read more
from New Braunfels, Texas
Submitted on 05-11-2016
Fantastic views, staff and a great location! Friendly attentive staff focused on making your stay fabulous. Great choices on property and close by activities off property. The Ocean front rooms are worth the upgrade.
from
Submitted on 05-11-2016
I actually stayed here in May, 2007. I've stayed in several timeshares in Maui but this was the absolute best! Big comfortable beds, beautiful up to date furniture, W/D in the room and a huge jetted tub! The pool area is enormous! And u can step out of the pool and immediately be on the beach! I ??? the Weston Maui!
from Falls Church, Virginia
Submitted on 06-11-2016
We stayed seven nights at the Westin Maui Resort and Spa as part of an airline package trip. The hotel is in a gorgeous setting, and it is well run. The staff copes well with the large number of diverse guests. Rooms are attractive, clean, and large enough. The only chair provided in our room was at the desk. Th wi-fi system, which is part of the "resort package," was excellent. We especially appreciated the adult pool, which was a quiet refuge. The only negative elements of our experience was t... Read more
from Vancouver, Washington, United States
Submitted on 09-11-2016
Overall, we had an excellent experience at the Westin Maui. I can't give a full five stars for a couple reasons, but the staff were all very delightful and helpful. The pools are beautiful and there are plenty of lounge chairs to go around so you don't have to go grab a spot at 7:00 AM and camp out all day. I loved the pool area that faces the beach - you get all the luxury of being in the resort with beachside views - it doesn't get nicer than that. A quick few notes about the resort itself... Read more
from
Submitted on 11-11-2016
We are Starwood Members and own Westin properties. This hotel was not furnished like all other Westin hotels we have stayed at. We had a top floor Ocean view room and there was nowhere to sit in the room for the two of us. There was a bed and one chair at a desk. The room was also quite small. The atmosphere at this hotel is like a small city with lots of people everywhere. If that's your thing, you will love it. If quiet is what you are after then you wont. I must say the staff at this resort ... Read more
from Redmond, Washington
Submitted on 12-11-2016
Lots of pools and entertainment for families with young kids. In addition, the kids club keeps them busy, while you enjoy time out for yourself. Easy access to the beach, Whalers Village and nearby restaurants.
from Denver, Colorado
Submitted on 12-11-2016
I was a little nervous reading some of the reviews of the Westin - the towel issues, chairs, parking, etc. But everything about our 7 night stay at the Westin was amazing and pretty much perfect! The people are so helpful and nice; the decor, flora, fauna and waterfalls beautiful; the pools were super fun for our two teenagers; the beach was perfect; pool service was very attentive; location unbeatable; food was delish; and drinks even more delicious. At check in we were upgraded to a Superio... Read more
from
Submitted on 13-11-2016
Great location on Kaanapali beach. The hotel was great, clean and full of activities. Great access to a variety of restaurants there and along the beach. Pool gets quite busy but since there are several you can usually find a place.
from Columbus, Ohio
Submitted on 14-11-2016
Just came back from Maui trip and stayed at this wonderful resort. Started off with an employee asking us to stand in line when we were trying to be in line for spg platinum. But the employee realized his mistake and thought that he sounded rude (he was not) and apologized. Since then, everything went from good to better to best. Resort is nicely placed alongside Kaanapali beach and weather was gorgeous throughout our stay. We used the pool, jacuzzi and bar area almost everyday. The staff ... Read more
from County Dublin, Ireland
Submitted on 14-11-2016
We stayed here for 3 nights in October and I must say that I was sorry we hadn't booked for longer when we arrived. The hotel and grounds are amazing and there is such great attention to detail - from the waterfalls around the pools, to the flamingos in reception to the fitness centre and spa. We had an oceanview room on the 12 floor and the view was stunning; overlooking the hotel grounds and pools and out onto the beach. The rooms were large, although the bathrooms were on the small side. We s... Read more
from Olten, Switzerland
Submitted on 15-11-2016
The Westin Maui Resort & Spa is just the best Hotel you could ever imagine! We arrived at the Hotel at around 1pm and our room was not ready (Checkin is at 4pm). So we were able to store our baggage at the Concierge desk and checking out the pools and the beach etc. As we stayed for 16 nights we even received a complimentary upgrade to a higher room category :D The personnel is amazingly friendly throughout the Resort and we felt always welcome everytime we had contact with someone. The Hotel... Read more
from
Submitted on 17-11-2016
We thoroughly enjoyed our stay at this Westin. The room was clean, lovely view, overall no complaints. The grounds are very pretty with a big pond in the middle of the resort where flamingos and fish hang out. The staff were very helpful and friendly. Great breakfast.
from Park City, Utah
Submitted on 17-11-2016
We just spent 9 days on Ka'anapali Beach at Westin and had one of best trips of our lives! The Westin took care of us from start to finish, we normally get home sick after a week away from our bed and dogs but truly didn't want to leave. Check in was quick and easy, special thanks to Ilika and Charlotte at the front desk. Concierge services were always available, and easily approachable for activities and dinner's. Black Rock(great snorkeling) is literally walking distance, with their sister pro... Read more
from London, United Kingdom
Submitted on 18-11-2016
Westin is a nice good standard hotel right on the beach. The view from the lobby is clever; lush tropical rock formations, waterfalls, tropical birds and fish mimicking the lush rainforest environment found in northern Maui. The sound of running water is soothing and relaxing. The pools are very well arranged so that there is room for children and water slides and adult also wanting privacy and quiet time. Now I am aware that early November may not be the peak tourist season and bet that the hot... Read more
from Olney, Maryland
Submitted on 20-11-2016
We had a great stay here. The hotel is very comfortable with nice pools and beach areas. The breakfast buffet is out of this world - delicious with a wide variety of choices. We booked spa services - massages in the beach cabana - great for relaxation after the long journey getting to Hawaii. I would stay here again and would recommend this hotel.
from san diego
Submitted on 20-11-2016
Although we have been to Kaanapali many times, this was our first time at the Westin. Although check-in is extremely busy, the process was smooth and relatively quick. We were offered a choice of rooms which was a nice touch The rooms are small but adequate and comfortable, The bed is very comfortable. They provide an empty mini fridge which is great for storing sodas or food. An iPhone dock would be nice.The bathroom is also small, but again fine. No bath, just a shower. The bathrooms have b... Read more
from Canberra
Submitted on 22-11-2016
We stayed here in October on the way back to Australia from the east Coast USA. It is not cheap but seems comparable to prices of other resorts in the area. Beautiful resort pool area was a major factor in choosing this resort, because a lot of other places only seemed to have a single pool. This resort has several pools including an adult only pool. Cold drinks and bar food are available in the pool area and prices are reasonable for a resort. Direct access to the ocean is terrific and you can ... Read more
from
Submitted on 23-11-2016
Stayed 4 nights after a week in Waikiki. We stayed in a superior ocean view room. Room was spacious, bathroom was a great size. Room was well maintained and semi modern, really comfortable bed/pillows and the view from our room was AMAZING. Housekeeping also did a fantastic job! Resort grounds are just magical, the ponds, water features, plants, birds, it was just beautiful. Adults only pool is a huge plus, pools were a great temperature, so many day beds, always managed to find a few. Cockta... Read more
from
Submitted on 24-11-2016
Very nice hotel. Very friendly staff. Pool area is massive and very well designed. The beach is the best part of the Westin. This area of Kaanapali is just a short walk to black rock. I have stayed on both sides of the rock and this is by far the best area of beach. It is deep and long and clean. Very well kept. No rocks or stones in the water. Drinks are good but very pricey. The only downfall is that the rooms are somewhat outdated. They are nicely decorated but they are old and the doors and ... Read more
from
Submitted on 24-11-2016
There were no cons. Layout, facilities and look all made for a relaxing, comforting and tropical man made paradise. We had everything we needed at hand. Staff were always busy so it's just as well we were never in a rush. The lagoon was not natural but with such a variety of plants set out on multiple levels it was very interesting to wander. Sitting by the pool, the beach or the terrace was the best way to avoid the thought and stresses of real life.
from Bellingham, Washington
Submitted on 24-11-2016
We spent our 10 year anniversary here, and unfortunately we were met with probably one of our worst stays to Maui yet. Our first night, the individual checking us in, presented me with an option of a room with no view on the ground floor, or a room higher up next to the elevator. He let me know that the elevator was only a light hum, and that they turned it off at night. That sounded fine, as he made it sound like it wouldn't impact us at all. That couldn't have been further from the truth. ... Read more
from Chicago, Illinois
Submitted on 25-11-2016
Since my husband used our SPG points to book the honeymoon, maybe we should have managed our expectations. Our wedding was re-routed in October due to Hurricane Matthew so I am fully aware of the "rolling with the punches" motto. We had a VERY windy visit so we anticipated some unexpected issues but most of what we encountered at Westin had NOTHING to do with weather. Essentially, consider the concierge/front desk staff less as a helpful resource but more of a field marketing/sales staff in th... Read more
from Trenton, New Jersey
Submitted on 26-11-2016
My husband and I stayed at the Westin Maui for our 10th Anniversary. We were very happy with our stay and would definitely stay there again. Pros: *Gorgeous views from the balcony *Courteous staff (shoutout to Carlito at Relish!) *Clean hotel *Option to skip housekeeping in exchange for a $5 voucher that can be used at the restaurant or for pool-side service. *Resort fee includes cost of wifi and self parking and bottles of water. *On the nights we got in after the self-parking lot was full, th... Read more
from Bellevue, Washington
Submitted on 27-11-2016
If you have small kids, don't mind being cramped into a small (though luxuriously appointed) room, don't want to deal with any kind of food in your room, and afford their prices, this hotel might work for you. We went there during the spring break (mistake #1 - the whole of Lahaina was overcrowded, and the hotel too), after we stayed for 5 days into one of the Kapalua Villas (mistake #2 - the hotel room seems like a closet compared to the villas). There was a small fridge that we used intensive... Read more
from
Submitted on 28-11-2016
Went for a couple of days of R&R. Mountain view room but no problem. Great bed. Like sleeping on a cloud. Hotel is well maintained in great shape. (Advantage is having the morning sun brighten up your room) Enjoyed morning buffet and beautiful sunset. Friendly staff, lots of smiles. Felt recharged.
from
Submitted on 29-11-2016
Nice staff always helpful. Grounds are above and beyond. Halls are ok, typical of beach front hotels. Room also fine. I didnt find the hotel its self great, but nice enough. The grounds, free shuttle, and closeness to shopping and resteraunts made up for it. One of the prettiest hotels on that stretch of beach.
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