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Holiday Inn Express Hotel & Suites Macon-West

Macon, GA, US (MCN)

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Based on 171 reviews
Room & Rates
Suite

Stantard Room

  • One Bed
  • Two Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Non-Smoking.

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Suite

One King Bed Leisure

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Non-Smoking.

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Suite

King Mobility Accessible Tub Nonsmoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Non-Smoking.

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Suite

Two Queen Beds

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Non-Smoking.

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Suite

One King Bed Suite

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Non-Smoking.

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Suite

1Kng Bd Feature In Rm Jacuzzi Nonsmoking

  • One King Bed
Premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Non-Smoking.

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Suite

2 Queen Beds Deluxe Wc Access Nonsmoking

  • Two Queen Beds
Premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Non-Smoking.

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Suite

2 Queen Beds Mobil Roll Shwr Nonsmoking

  • Two Queen Beds
Premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Non-Smoking.

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Suite

2 Queen Beds Suite Nonsmoking

  • Two Queen Beds
Premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Non-Smoking.

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Suite

2 Queen Bd Suite Mobility Tub Nonsmoking

  • Two Queen Beds
Premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Non-Smoking.

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STANDARD ROOM

KNG FEATURE NONSMOKE

KNG LEISURE NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

TWO QUEEN BEDS NONSMOKE

2 BED DELUXE MOBIL ACCESSIBLE TUB NOSMK

2 BED MOBIL ACCESSIBLE ROLL SHWR NOSMK

2 BED SUITE NONSMOKE

KING SUITE NONSMOKE

SUITE MOBILITY ACCESSIBLE TUB NONSMOKING

Holiday Inn Express Hotel & Suites Macon-West
4970 Harrison Rd, Macon, GA US 31206

Hotel Features.
Holiday Inn Express Hotel & Suites Macon-West features air conditioning in public areas. High-speed Internet access is available in public areas.

Guestrooms.
All guestrooms at Holiday Inn Express Hotel & Suites Macon-West feature coffee/tea makers and hair dryers. High-speed Internet access is available. In addition to desks, guestrooms offer free local calls (restrictions may apply). Televisions have premium satellite channels. Rooms also include irons/ironing boards and clock radios. Guests may request wake-up calls.


Based on 171 reviews
from
Submitted on 26-03-2016
Chose this hotel as it had decent reviews and a pull out sofa bed for my children. Not only was the hotel over priced at $159 for the night but it couldn't provide blankets. The pull out bed had no linens on it which my husband and I then made up the bed with a comforter and sheet. When I went to request blankets I was told that there were none to provide so I asked for extra sheets and towels to cover ourselves up with! What kind of hotel doesn't have enough blankets?!
from Lula, Georgia
Submitted on 03-04-2016
We stay here every year for an event in January. Not sure what has happened....management change etc but it's not what it once was! No one knew who was in charge or who to talk to about getting situations resolved!
from Duluth, Minnesota
Submitted on 08-04-2016
Stayed here twice on our there and back again trip to Florida. Hotel was very busy but it was very quiet in our rooms. Close to the interstate, and within walking distance to a few restaurants. Good warm continental breakfast. Only issue was Wifi was a bit intermittent.
from Fort Myers, Florida
Submitted on 13-04-2016
We stopped by on a whim traveling to Florida. Half of our possessions were loaded on the top of our car with a Carrier. The front desk attendant recommended we parked near the security cameras and told us that there was security watching out all night. We felt a lot more comfortable hearing that. She also gave us some recommendations on where to go or not go for dinner which worked out great. Rooms are clean and beds were comfortable. I would recommend this holiday into anyone.
from
Submitted on 12-05-2016
The room was uncomfortable. The air conditioner kicks on cool for a few minutes then turns off. Your room will not stay cool. Spots on blanket. I would not recommend this hotel if you like a cool temperature and a comfortable mattress. The staff is very nice and the lobby stays super clean.
from Saint Louis, Missouri
Submitted on 28-05-2016
No food was out when we went down at 8:45am. No plates, no eggs, no cinnamon rolls, no milk for cereal. Any food that did get put out was cold as ice! The trash cans were flowing over so people were stacking nasty plates on top. The tables NEVER got wiped off. We will NOT be staying here again, and I encourage you to stay at another close by hotel.
from West Richland, Washington
Submitted on 18-06-2016
First day at this hotel. Traveling back to Washington. When we arrived it was 103°. First impressions of the hotel was that it was well taken care of. The front desk staff was friendly and helpful. Our king room was spacious, clean and most importantly cool. Air conditioning functioned properly. Only nit was that the bed was obviously well used and should be replaced. Woke up with sore back. However my wife slept well.typical HIX breakfast, but everything was hot. Not many food options relative... Read more
from
Submitted on 18-06-2016
Confirmation number 60911377; 10 year Priority Club Member I find out upon arrival that the hotel cancelled my reservation without telling me. All hotels in Macon was full that night, leaving a single female traveler to fend for herself for another hotel room. I just drove in from Atlanta, which I am sure there were plenty of open rooms that I passed-all they had to do was call and tell me they were overbooked and they randomly cancelled my room. Furthermore, when I called customer service, a... Read more
from Coral Springs, Florida
Submitted on 20-06-2016
The landscape and hotel are well maintained. Its easy entrance and parking. The staff made check in easy. The rooms are fairly standard, have the amenities, I was comfortable. They practice recycling. I did not have breakfast, but did have coffee, everything looked good.
from Princeton
Submitted on 26-06-2016
Driving a motorcoach I stay at many hotels and it is always refreshing to find front desk workers cheerful and helpful. I found Amy & Brittany to be the perfect example of how to welcome and work with the public. Hotel was good as you would expect with Holiday Inn but they made it an extra nice stay.
from Knoxville, Tennessee
Submitted on 07-07-2016
Loved everything about this Hotel. The rooms were clean, the beds comfortable, the breakfast buffet was very nice and the hotel staff were fantastic. So many times when you travel you don't get a good nights sleep because most hotels are situated close to major highways or interstates. This Hotel sits on top of a hill and it was VERY quiet. My family and I will definitely stay here again the next time we are traveling to our vacation destination.
from Indianapolis, Indiana
Submitted on 07-07-2016
Stopped here for an overnight during a commute to Florida. This holiday inn is not near the top of my list for holiday inns. It actually left me scratching my head a bit. So pulling up and walking through it looks nice. Probably remodeled recently. The man at the front desk was ok, he was a bit deficient in communication skills, however I do not believe it was intentional. The room was meh. The beds were Total crap which I found surprising. This was a first for me, never found a holiday ... Read more
from
Submitted on 13-07-2016
Top notch hotel. Very friendly front desk staff!!! 5 stars for them! The hotel was clean upon arrival on the outside and in the lobby area, the rooms were very clean, and with very comfortable beds. Also for a woman who is traveling alone as I do, I felt very safe here.
from Pahokee, Florida
Submitted on 24-07-2016
Adrian the general manager was extremely rude and not very accommodating. ..I checked into a room with my children that was not clean..it had condoms..tampon rappers. .dirty towels and my children wanted to know why there was balloons on the floor (condoms ) I was then transferred to a room downstairs away from my party and that room was moldy and my son has medical issues so I was moved again to a suite upstairs. .after driving 10 hours the stress wasn't worth it. .there's a Hampton Inn around... Read more
from Ft. Lauderdale, FL
Submitted on 30-07-2016
I stayed at this hotel for business in late July - spending 5 nights here. The plusses are that the property appears clean and well-maintained, and the décor and style of the hotel should be pleasing to most travelers looking for a place to stop for the night. I should also point out that every hotel seems to have a different definition of what a suite is. I booked a suite, as my stay was for the week, but found the room to be nothing more than an over-sized room with a king bed and a sofa. ... Read more
from Florida
Submitted on 01-09-2016
It is a nice hotel but the staff is lacking. The person at check-in lacked sufficient customer service skills training. She did not recognize and properly handle platinum travel status and then attempted to mislead us when confronted with the facts. The breakfast staff did not keep the breakfast area fully stocked and just seemed not to notice that the fruit/bananas were old, the english muffins were very hard and old, etc. etc. Our impression was that the staff was there but just don't care... Read more
from Naples, Florida
Submitted on 15-10-2016
The front desk staff were totally disinterested in us when we arrived. For $101 we had to change rooms because the first one smelled of sickening sweet disinfect our second doom had no hair dryer and the front desk could not provide one and we heard every toilet that flushed all night. Walls were thin so could hear talking above us. Obviously I do not recommend.
from Columbus, Indiana
Submitted on 25-10-2016
We stayed here on the way back from Disneyworld. It appeared to be a nice hotel from the outside. However, our room was awful. When we walked in, it had a strong cleaning odor. Then the floors (laminated wood) were all warped. My children's socks were completely black from walking on the floors. If you stay here, keep your shoes on! When I went down to check the breakfast buffet, the young man opened the lids for me. He did not even know what was in each pan. Needless to say, we went somewhere ... Read more
from Leesburg, Florida
Submitted on 07-11-2016
When we arrived it was dark and the lighting in the parking lot was off. I informed the front desk attendant and she was disinterested. The next morning when we took our luggage out to the car the parking lot was still dark. I went back in and spoke to the front desk attendant and received a shrugged response. I asked for the name and phone number of the manager and it was not available. Several days later I received a survey from Holiday Inn Express which I filled out and expressed my disp... Read more
from Georgia
Submitted on 13-11-2016
We have stayed at this HIE several times and it had been satisfactory. However, this visit was very disappointing because of the disinterested, unprofessional attitude of the the front desk staff both at check-in and check-out. We were not recognized as Priority Club members. Both clerks never made eye contact as we spoke to them. The clerk on duty when we checked in continued to eat her snack as she checked us in. The room itself had carpet that felt sticky to touch and smelled of a stinky... Read more
from Saint Louis, Missouri
Submitted on 26-11-2016
We stopped here on our way to Florida for a family vacation. The rooms were fine, clean and just what we needed. We were able to grab a bite to eat at the hotel bar without having to leave. Breakfast was very good.
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