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Sheraton Gateway Hotel Atlanta Airport

Atlanta, GA, US (ATL)

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Based on 1101 reviews
Room & Rates
Club King - Sheraton Gateway Hotel Atlanta Airport - 1

Club King

One king bed. Desk. Complimentary wireless internet connection. LCD TV with premium cable channels, pay movies, and video games. Clock radio. Coffee/tea maker. Iron/ironing board. Complimentary weekday newspaper and bottled water. Hair dryer. Bathrobes.
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Standard Double - Sheraton Gateway Hotel Atlanta Airport - 2

Standard Double

Two double bed. Desk. Wireless internet (surcharge). 37-inch LCD TV with premium cable channels, pay movies, and video games. Clock radio. Coffee/tea maker. Iron/ironing board. Complimentary weekday newspaper. Hair dryer.
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Standard King - Sheraton Gateway Hotel Atlanta Airport - 3

Standard King

One king bed. Desk. Wireless internet (surcharge). 37-inch LCD TV with premium cable channels, pay movies, and video games. Clock radio. Coffee/tea maker. Iron/ironing board. Complimentary weekday newspaper. Hair dryer.
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Club Double - Sheraton Gateway Hotel Atlanta Airport - 4

Club Double

Two double beds. Desk. Complimentary wireless Internet connection. 42-inch LCD TV with premium cable channels, pay movies, and video games. Clock radio. Coffee/tea maker. Iron/ironing board. Complimentary weekday newspaper and bottled water. Bathrobes. Hair dryer.
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Sheraton Gateway Hotel Atlanta Airport
1900 Sullivan Rd, College Park, GA US 30337

Hotel Features.
Sheraton Gateway Hotel Atlanta Airport features a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include an outdoor pool, an indoor pool, and a fitness facility. This 3.5-star property has a business center and offers small meeting rooms, limo/town car service, and audiovisual equipment. This College Park property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. The property has a roundtrip airport shuttle, which is complimentary. Business services and wedding services are available. Guest parking is available for a surcharge. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands.

Guestrooms.
395 air-conditioned guestrooms at Sheraton Gateway Hotel Atlanta Airport feature coffee/tea makers and complimentary weekday newspapers. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, complimentary toiletries, and hair dryers. Wireless Internet access is available for a surcharge. In addition to desks, guestrooms offer multi-line phones with voice mail. LCD televisions have premium cable channels, video-game consoles, and pay movies. Blackout drapes/curtains, electronic check-out, and irons/ironing boards are also provided. Guests may request a turndown service and wake-up calls. Housekeeping is available daily.

       



Notifications and Fees:

 

 

 

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 12 per day (in/out privileges)
  • Fee for wireless Internet in all public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Refrigerator fee: USD 20.00 per night
  • In-room microwave fee: USD 20.00 per night
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 1101 reviews
from
Submitted on 23-05-2016
Miranda Boston at the front desk of the Sheraton near the airport in Atlanta reclaimed the art in customer service. She encouraged me to sign up for the rewards program which will allow me to save as much as I travel. She superceded in taking care of my needs. She followed up to ensure that I was indeed happy. I felt like a celebrity. But then I thought, this is what feeling like a customer resembles. Ms. Boston was memorable! So if you want to be serviced visit this Sheraton.
from Toronto, Canada
Submitted on 23-05-2016
The room was clean and comfortable - standard Sheraton room. Shuttle from ATL very convenient - comes every 20 minutes and is close to the terminal. Also has set times when it returns back to the terminal. Not very amenable to public transportation - so would not take the bus from here into the city. Hotel amenities included a tiny exercise room, cafe, big lobby, and pool. Multiple odd characters around the hotel at 2AM in the morning - but that might just have been the day I was there.
from Lexington, Kentucky
Submitted on 26-05-2016
After being stuck in traffic due to an Interstate accident I was not going to make my intended destination. This Sheraton was very accommodating to my needs as well as accommodating my dog! The room is small but clean and inviting. Bathroom is tiny as well but very functional. The bar and grill was open until late so the day was saved.
from Steamboat Springs, Colorado
Submitted on 26-05-2016
Thank you Shetayon Atlanta airport and Dedo. We have all experienced really tough travel days, but with a 15 month old and older parent in tow, that experience intensifies. The wow factor was on when I was checking in, with a kindness and no worries attitude as far as taking care of me and my son and eventually my father. From giving me a few complimentary drinks as Dedo recognized I was a tired mess, to arranging special vip ride to the airport as I would be traveling just with my baby as my da... Read more
from Alabama
Submitted on 28-05-2016
I stayed one night as a convenience to the airport to catch an early flight. Staff is very courteous and hotel has great curb appeal. The foyer is grand and the rooms though renovated do feel a little dated again but they were clean and well cared for. I would stay again for the price. Do not park out front and pay $12 when you can park out back and walk 2/10th of a mile back to the hotel. Ladies and seniors may prefer to pay for the front parking as the backside of the hotel feels a bit isolat... Read more
from Greenville, South Carolina
Submitted on 06-06-2016
I booked a one night, last minute, stay due to some changes in our travel plans. Since we were traveling with our infant daughter, after booking the room online, I immediately called the hotel to request a mini-fridge placed in our room to be able to store her formula and food. When I first requested it, the immediate response was, "$20". When I responded, "Huh?", again it was met by "$20". "I'm sorry, what do you mean?" "It will cost you $20 to have that mini-fridge up on your room for the dura... Read more
from
Submitted on 24-07-2016
We recently stayed at this hotel for a short visit to Atlanta. A nice hotel with free shuttle to airport. I redeem SPG point for this stay and quite surprised that I only needed very few points in comparison to what I get. Great staff.
from Georgia
Submitted on 26-07-2016
We had a very early flight out at Atlanta and wanted to stay somewhere close by. I was able to use some SPG points for the stay. The hotel is a little older and could use some refurbishment/upgrades, but the rooms on the club (11th and 12th floors) were a little nicer and had mini fridges). The staff was friendly, including the front desk agents and the club attendant. The lady taking care of the club (Ahmad?) was very nice and accommodating, checking on us a few times during our evening vis... Read more
from Royal Palm Beach, Florida
Submitted on 26-07-2016
I stayed on the club floor for three days. I enjoyed the hotel and the service. The dining room service was great southern hospitality. I'm in Atlanta at least seven times a year and I always try hotels in different areas. Trust me this one is good.
from Metro Manila, Philippines
Submitted on 27-07-2016
Had to stay here overnight a couple of years ago to catch my next flight in the morning. service was good. It only tooked me no less than 15mins to check in. Room was and spacious. Bed was very comfy. Has free wifi. Enjoyed the buffet breakfast. Offers a free shuttle to the airport.
from Wesley Chapel, Florida
Submitted on 27-07-2016
We stayed here for a short overnight trip. We arrived late and the front parking lot was full. We had to park in the back near a closed parking garage. The area wasn't lit very well. The room was a standard hotel room but the furniture and decorations were a bit dated. Service was good, beds were comfortable. Can't complain about the room. Would stay again.
from Dubai, United Arab Emirates
Submitted on 30-07-2016
I recently spent 3 nights at this hotel. It's probably one of the oldest Sheraton Hotels and it has not seen any upgrade or renovation. Everything looks tired and used:the staff, the bar interior, the elevator, even the carpet on the 12th floor has bald spots. Yes, the hotel has the heavenly bed, the WIFI is free and quite fast. The shuttle bus to the airport is free and runs in 15-20 min intervals. On departure I had a late check-out. Housekeeping hadn't gotten the memo and started banging on m... Read more
from Alberta, Canada
Submitted on 01-08-2016
The beds were big, the outdoor pool was lovely, the check in was easy and friendly. We visited on a very busy weekend with multiple family reunions going on, and the hotel seemed big enough that they crowds of people were not overwhelming. We had a lovely dinner in the Finish Line pub - and great service from our waiter Dajuan. It was a nice finish to a long day of travel
from Cleveland, Ohio
Submitted on 02-08-2016
I actually was placed at this hotel after mechanical issues with our flight caused delays. Landing in Atlanta and finding that you completely missed your connecting flight can put a damper in your day, especially if you had plans for the following day. But knowing that your airline will cover your hotel expense makes up for it a bit. The free shuttle to/from the airport was convenient and all the drivers I encountered were great and friendly and really made you feel valued. The hotel was ... Read more
from
Submitted on 04-08-2016
I had the pleasure of meeting April B. Who greeted me at the front desk with an amazing smile and a positive, professional attitude. I am an SPG member, so she definitely gave me VIP treatment. She is definitely a superstar and an asset to your team:!
from Chicago, Illinois
Submitted on 05-08-2016
This hotel is NOT easy to find!!! The parking situation is stressful at best. The staff was the highlight as they were all very polite and tried to be accommodating to the guests. The room was clean, however I noticed a lot of areas throughout the building that need a scrubbing, especially the carpeting.
from Toccoa, Georgia, United States
Submitted on 05-08-2016
I truly enjoy my stay every time at the Sheraton! They have the best beds out of any hotel I've ever stayed at. You feel safe and at home when you stay at the Sheraton. The rooms are a good size but lack a microwave and fridge. The free water in the room is very nice and stands out to me! The coffee maker is nice. This particular Sheraton had a very cramped and small bathroom. But overall, it was a great experience, and I would love to return.
from
Submitted on 07-08-2016
I had to stay in this hotel just for one night. Check-in thru Check-out never had any good experience. I have been staying in sheraton for the past 20 years with lifetime gold status. Door locks are one of the oldest technology and one has to struggle a lot to open the door. Overall I would recommend not to choose this property if you have a choice.
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