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Quality Hotel & Conference Center

Atlanta, GA, US (ATL)

Hotel + Flight from
Based on 376 reviews
Room & Rates
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Quality Hotel & Conference Center
1551 Phoenix Blvd, Atlanta, GA US 30349

Make yourself at home in one of the 142 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Rec, Spa, Premium Amenities
Don’t miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities include complimentary wireless Internet access, wedding services, and a television in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.

Enjoy a satisfying meal at a restaurant serving guests of Quality Hotel Conference Center. Quench your thirst with your favorite drink at a bar/lounge. A complimentary hot/cold buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in College Park? This hotel has 816 square feet (73 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Enjoy a satisfying meal at a restaurant serving guests of Quality Hotel Conference Center. Quench your thirst with your favorite drink at a bar/lounge. A complimentary hot/cold buffet breakfast is served daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The preferred airport for Quality Hotel Conference Center is Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.) - 3 km / 1.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 km and mile.

Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 376 reviews
from Lincoln, Nebraska, United States
Submitted on 13-05-2016
Delta left me stranded in Atlanta after flight made me miss connection. Delta have a discount to this hotel. The shuttle ride from the airport was quick, as the driver must have been doing near 90 on highway. Hotel staff was friendly and my check in was quick. The room was clean, although there were rust stains in the tub. Furnishings were very dated. Sleep was ok, although room was loud, as walls must be a half inch thick. Breakfast was good, but make sure not to sit in the Greyhound Bus t... Read more
Submitted on 17-05-2016
I loved the location of this hotel, simply because of my view, I could see the runway and see aircrafts landing and taking off, that was my treat. The front desk staff were exceptional friendly and very accommodating, made me feel so much at home. The breakfast was good simply because they had a bit of a variety, such as eggs yogurt and waffles. I loved the bed it was big and comfortable. The bedroom was not as comfortable as I would have like it to be because the air conditioning system is old ... Read more
from San Bruno
Submitted on 17-05-2016
This facility is located within a business park environment located just south of the airport. The hotel staff couldn't be nicer ! Check-in was fast and smooth,The room was very clean and spacious. Airport shuttle service was fast and direct. The only downside is that the only nearby restaurant is a McDonald's ! But fortunately, the hotel has a restaurant and bar on site to satisfy all hunger and thirst ! Complimentary breakfast served every morning. I will definitely stay at this facility agai... Read more
from Chattanooga, Tennessee
Submitted on 29-05-2016
If you are selecting a hotel based on the park and fly option, I strongly recommend you look elsewhere. I found the shuttle service to be completely useless, as despite calling twice and waiting an hour, in total, our shuttle driver never came to pick us back up. Had to hitch a ride with a kindhearted driver of a completely different hotel so that we could go get our car. When we arrived, we found the shuttle in front of the hotel, parked, with no driver in it. We were exhausted after a long day... Read more
from Canton, Ohio
Submitted on 06-06-2016
My stay at this hotel was in two parts, one of which was planned, one of which was last minute. Due to a missed connection from a late plane, we ended up stranded in Atlanta for a night. It was already dark and we were tired and frustrated, but since I had the contact info and directions for this hotel because we would be staying on our return trip, I took a room there for the night. Check in was fine. The woman at the desk was very pleasant. Our room was on an upper floor and was very quie... Read more
from Dale City, Virginia
Submitted on 18-06-2016
Absolutely terrible hotel and customer service. Made a reservation and showed up to no room available. They wound up putting me in a room on the smoking floor with my 3 kids and it smelled terrible. Do not stay at this hotel!
from New York City, New York
Submitted on 19-06-2016
This hotel is just great..the staff is why I stay here... They are so accommodating, kind and giving... The restaurant is delicious and the breakfast buffet is well stocked and again the staff in the restaurant is amazing. I am a smoker and it is nice to find a hotel where a customer can smoke in the privacy of their own room...sure the hotel is a little dated in the furnishings...but it is very clean and comfortable and also convenient to the Atlanta airport!!! Kudos to this... Read more
from Orlando, Florida
Submitted on 19-06-2016
I've been staying at this property for years when it was the Quality Conference Hotel with Choice Hotels, but this was the first time as a Howard Johnson. One of the two elevators was broken, so it made it difficult to move around the hotel. One of the two washing machines was broken and has been broke for over a week now. But my biggest beef was when I was trying to check out. I went downstairs at 530am to get checked out, get my receipt, put in my rewards number before taking the 6am shu... Read more
from Germantown, Maryland
Submitted on 23-06-2016
I was traveling to ATL for business and was stuck at the airport overnight due to a flight cancellation. This was one of the worst hotels I've stayed in. There were stains on the carpet. The room smelled strongly of mildew. The free wifi was excruciatingly slow (think dial-up slow). The worst part was that the staff at the front desk was unable to give me a proper receipt. They handed me my credit card slip, but told me that they don't do the full sheet printout that all other hotels give. I sta... Read more
from Nashville, Tennessee
Submitted on 26-06-2016
Good early breakfast. Seems like a shuttle to airport was available every 2 minutes. Room was clean and orderly. everything functioned properly.
from Florissant, United States
Submitted on 01-07-2016
The TV picture was of poor quality. The staff was unfriendly. The hotel, in general, has an offensive odor throughout the entire facility and the room. The breakfast was better than I expected.
from Crawley
Submitted on 05-07-2016
Well this Hotel wasn't booked by choice we were put here after our flight was delayed due to technical issue, on arrival the staff are all friendly, the decor is very old, the carpet is sticky and dirty the floors are all hot and smelly and only one lft was working which was a nightmare with 300 tired grumpy delayed passangers, The bar ran out of food and Beer, The beds were ok the linen was clean and the bed comfy the free continetal breakfast was well stocked and actually quite nice, The shutt... Read more
from Sevierville
Submitted on 06-07-2016
The front desk staff is what makes this hotel a pleasure to stay at. Improvements to the hotel as well as some of the amenities are underway as it changes identity from a Quality Hotel to a Wyndham property.
from Birmingham, United Kingdom
Submitted on 11-07-2016
Following an international flight cancellation we were sent to this the airline. After waiting for more than one hour for the shuttle bus we finally paid one of the other shuttle bus drivers to drop us off here. We joined the line at about number thirty and finally checked in at around 10:45pm. The restaurant closed at 11:30 but that was academic because there was no food left by 11. We were told to "send out for pizza or something similar" and after waiting until after midnight we we... Read more
from Prattville, Alabama
Submitted on 18-07-2016
The employees were awesome, and working with what they had, but I can't believe Howard Johnson purchase this ruined down hotel and put their name on it. I booked online for $125.00 when the going rated in the area was about $90.00. We were checking in around mid-night only to get some sleep because of an early flight at 8:00am the next morning. We left the hotel at around 4:30. Requested a non-smoking room, but the room smelled of smoke. Outside lighting was awful, but because were tired after d... Read more
Submitted on 19-07-2016
I would not have chosen this hotel but was given a voucher from the airline. The shuttle only runs every half hour from zone 1 at the hotel shuttle area outside baggage claim. Check in was a nightmare. It took on average nine minutes for each guest to check in due to an antiquated check in system. Plus the phone rang off the hook. There was one person working the desk and answering the phone. There were about ten families in line so you can imagine the discontent. The room was down a thre... Read more
from Athens, Georgia
Submitted on 20-07-2016
The hotel itself is somewhat rundown but I guess, acceptable. Things of note are sideways bathtub spout (not supposed to be that way), leaky bathroom faucet, poor wifi but breakfast was OK. The main issue is that they don't seem to take their airport shuttle service seriously. The shuttles I took were both so full that we had to leave people behind. On our return from the airport, we had to wait over an hour for the shuttle to get there with numerous calls to the hotel. We were assured sever... Read more
from Fort Worth, Texas
Submitted on 21-07-2016
Forced to stay here due to Southwest Airlines glitch. The room smells like smoke, although it's a non smoking room. The bathroom is just dirty and making crazy noises! I can see cobwebs on the smoke detector and no tv remote. Just gross! Don't stay here!
from Montgomery, Alabama
Submitted on 21-07-2016
Overall the best part of our stay was the friendly and helpful staff. As for the rooms, they are in dyer need of an upgrade.
from Chatsworth, Georgia
Submitted on 24-07-2016
I did park/sleep/fly and when I came back my window was busted! I tried to ask the hotel if they had noticed it since I was parked in the front but the lady laughed and said that's the 3rd time this week. WHY WOULD YOU LAUGH???? If you know this happens then why not put a security guard?? I WILL NEVER STAY AT A HOWARD JOHNSON OR QUALITY INN AGAIN!!!!! I'll pay the extra for a holiday inn
from Chattanooga, Tennessee
Submitted on 24-07-2016
I am torn about posting this review. The hotel was perfectly adequate and we had no problems with the stay. We had booked the room thru which allowed us to spend the night before our flight and keep our car parked in their parking lot for the week. Their shuttle was prompt and clean to and from the airport although the drivers did not offer to help load our unload our luggage. The problem was when we got home and discovered that the driver's door of our car had a chisel siz... Read more
Submitted on 25-07-2016
Made arrangements for fly and stay package at hotel. While the arrival and parking arrangement went as expected, the overnight stay after our return flight to ATL was a disaster. We had prepaid for our room but arrived at the airport only to find the hotel shuttle overloaded, looked like a scene in the developing world. It took us over 90 minutes after our plane arrived to get the free shuttle to hotel. When we arrived at the hotel we found a line out the hotel door - over 60 people - waitin... Read more
from Indianapolis, Indiana
Submitted on 27-07-2016
Due to a mechanical issue and a missed connection, I was placed at this hotel by my airline. My experience started poorly when the shuttle had not appeared more than an hour after first calling, and when I and others called again to check, we were repeatedly told it was on its way. Eventually another shuttle driver informed us that the bus would say "Quality Hotel" (the former brand) instead of Howard Johnson. We had seen that shuttle arrive and depart at least twice, with no effort by the drive... Read more
from Houston, Texas
Submitted on 09-08-2016
This is a hotel in need of help. It has apparently been recently taken over as a Howard Johnson hotel, but was formerly a "Quality Hotel". It is, in fact, a hotel with an identity crisis. The large sign on the freeway is still a Quality Hotel sign, so that was very confusing from the start, as we were obviously looking for the Howard Johnson's. Throughout the hotel and the room, there are still signs and logos from the Quality Hotel. It was quite surprising that Wyndham Hotel Group (which ap... Read more
from Chicago
Submitted on 09-08-2016
The exterior was was nice Lobby area work out room Resturant / bar area room were nice room and bathroom were very clean it had everything I needed roll away bed was suppose to be free but never arrive after requesting it and we fell asleep while waiting the hallways on the hotel floors were terrible lose wall paper corner beams hanging off The staff were very friendly and accommodating the Resturant chef can cook anything for a white guy he cooks great southern food and he cooks a mean rib e... Read more
from Kansas City, Missouri
Submitted on 10-08-2016
I probably should feel grateful for a roof over our heads and a warm shower on the second night of being stranded ( this is about you Delta Airlines) but it is more complicated. This is why: nice enough lounge and foyer area for sure but rest of hotel is dirty. Light switches hang halfway out of walls. Their little restaurant is dirty of the kind that smells. Their elevators sway and slowly bounce up and down before stopping on any floor. In our room the inside door handle was not attached to th... Read more
from Anchorage, Alaska
Submitted on 10-08-2016
Breakfast is horrible and not edible. Taste like dried out leftovers. Grandson wanted to swim when we got there on a Thurs. but the pool was filthy. Management closed the pool and by Saturday it was still not cleaned.
from Atlanta, Georgia
Submitted on 14-08-2016
This hotel is close to airport, has a good stay park and fly rate, rooms are clean and beds comfortable. Staff friendly and shuttle on time. Plus a good breakfast
from Savannah, Georgia
Submitted on 14-08-2016
We booked online and thought we got a good room for a few nights. We arrived to see a pickup with broken glass on the ground and a bag covering the window. As we continued to the front desk/check in area we noticed more glass from another vehicle that was obviously broken into. (Do I understand these things happen? Yes! Should they have AT LEAST cleaned the glass? YES!) Once we got checked in and headed to the room. Standard room in a hotel that clearly needs an update. We turned the AC up on fu... Read more
from Basingstoke
Submitted on 04-09-2016
After a long day travelling, we probably would have been glad of anywhere to stay. Initial impressions from outside weren't great but once inside the friendly staff and smell of freshly brewed coffee were just what I needed. Our room faced out onto the airport, but there was no issue with noise outside, all the noise came from the aircon in the room. I ended up having to get up a couple of times each night to switch it on and off. Other than that everything was fine in the room. We tried out the... Read more
from Huntsville, Alabama
Submitted on 05-09-2016
The only reason we got this hotel was because everywhere else was booked up for labor day weekend now I know why this hotel was not booked up its was terrible first of all the staff was rude and had a I don't care attitude, the breakfast was terrible, the rooms light bulbs where blown out never could get them to brings us any replacements, there was a gaint moth buzzing around in the room and most scary was there elevator jump up and down to witch I did not like and worst of all the coffee was b... Read more
from Aiken, South Carolina
Submitted on 05-09-2016
We chose this hotel because the reviews were okay, they provide a shuttle to the airport, and we could leave our car there while we were gone. The room was dirty. The sheets were soiled. The bathroom needed to be remodeled.....cracked porcelain tub, etc. Breakfast was a joke, cold everything. Poor front desk service who would obviously like to be elsewhere. A while after checking in, my room key would not work. I went to the front desk about it. I was simply asked which room it was and... Read more
Submitted on 06-09-2016
The property looked very well maintained on the outside, the inside was clean. The rooms were clean, linens were clean, the restroom was clean and the room temperature was just right for the high temps. of Atlanta, GA. Everything in our room was clean and operable. The pool was not luxurious but ok, decent enough to swim in. We felt safe coming and going to the property in the day and late nights. There were guest that consumed the breakfast without any regard to other guest but that's beyond th... Read more
from Blairsville, Georgia
Submitted on 08-09-2016
After arriving at the airport on my return trip, I had to wait for 50 minutes before the shuttle van appeared. I had called the hotel twice to ask about the van and both times was told they would let the shuttle driver know. When he finally arrived, he was belligerent and tried to insist I must not have seen him. That was not true as I have stayed at this hotel a number of times before and knew the "drill."
from portsmouth
Submitted on 10-09-2016
hotel is improving. stayed here on and off for years. most fav was ironing board was not attached to the iron. I am sure theft is high. but it is so nice when iron is not attached to the ironing board
from Chattanooga, Tennessee
Submitted on 11-09-2016
Comfortable and beautiful. Convenient and has nice areas to sit and visit. Especially enjoyed the great live jazz band they had on Sunday in the lobby.
from Charlotte, North Carolina
Submitted on 13-09-2016
Toilet stopped up. Breakfast only from 6 to 9 AM. Ran out of waffle mix, fruit, bread, etc. Dinner menu limited and pricey. Smoke alarm went off in the middle of the night. One elevator vibrated unnervingly. Price was cheap, but will not return.
from Atlanta, Georgia
Submitted on 13-09-2016
I Stay at the hotel because if the staff. The are competent and caring and take good care of their customers. Shametra Collier the general manager is amazing and does everything in her power to insure guest are happy and taken care of. If there is ever a problem or you have questions she us the one to ask. Front desk staff are incredible sweet and kind. Thus hotel will make you feel at home. Close to airport and good breakfast can't beat the price.
from McDonough, Georgia
Submitted on 13-09-2016
This is NOT a luxury hotel, nor is it intended to be. This is basic lodging near the airport with the added bonus of free parking and an airport shuttle. Yes, it is worn around the edges, but a major renovation is about to begin. Have stayed there several times, and with one exception desk clerks have always been friendly and helpful. And that one time the clerk wasn't rude--just looked like she was having a bad day!. Beds are comfortable. Continental breakfast is more than adequate. Shuttle ... Read more
from Los Angeles, California
Submitted on 15-09-2016
No wash cloths..... upon checkin (Thurs evening 8pm) we asked for additional washcloths and was told they had none. The agent at the front desk went to the back and returned holding three damp cloths. Really? What about sanitation. Asked if we wanted these or wait. My friend took them as they were tired from a long drive. This lack of wash cloths continued all weekend until the manager went out and bought some that were passed on to a chosen few. Overall...the stay was enjoyable and accomodati... Read more
from Baltimore, Maryland
Submitted on 15-09-2016
The front desk staff at night was rude. There was only one towel in room and the front desk staff said they did not have keys to get us fresh ones. There was no housekeeping staff until 10:00 the next morning, by then I had to leave. The bathtub was not clean.
from Acworth, Ga
Submitted on 15-09-2016
DO NOT GET ROOM #101!!!! VERY NOISY WITH STAFf GOING IN & OUT OF THE FRONT DESK CONSTANTLY & THE DOOR SLAMMING EACH TIME. I KNOW THERE IS SOMETHING THAT COULD BE PUT ON THAT DOOR SO IT WOULD NOT CLOSE WITH A BANG! Sand The key for my room did not work. Had to get someone from the front desk and she had to use her master key. I was told someone would come down o fix the lock, but it's 6:30 and nobody has showed up yet. The toilet in my room took several times of flushing it for the toi... Read more
from ky
Submitted on 19-09-2016
After missing your connecting flight, and being stranded in Atlanta, your hotel choices are limited. Understanding this, I went with the hotel provided by Delta and found myself at the Howard Johnson Atlanta Airport. It was late, dark, I was tired, so I found the bed and went to sleep. The pictures are from the next morning and should write the review for me. I found the most interesting aspect of the room was the mid-1983 hotel-collage art, that makes use of Renaissance musical manuscripts, a ... Read more
from St. Joseph
Submitted on 22-09-2016
Noticed upon arrival massive stains on most carpets and all over rooms. Some lights in our room didn't work. Tried to call the front desk for something and found the phone wasn't working. Breakfast ends at 9 am. We went in the breakfast room at 8:45 and the guy announced loudly to everyone in the room that he was closing up the food and everyone needed to be out of the room by 9:00. We attempted to quickly grab food as he was putting food away already. Within the 15 minutes we were in ther... Read more
from Newark Texas 76071
Submitted on 23-09-2016
I feel that before the change , Quality Inn , gave a better discount for Airline employees , it didn't matter if you were a crew member or overall an airline employee , why the difference in the rates when we are all employeed by the airline. I have used Howard Johnson in other states and really enjoyed my stay , and the rate was an Airline Employee discount across the board . So please try to make the difference a lil better, but I will still use your facility because it's so close to the a... Read more
from Duluth
Submitted on 27-09-2016
I booked a non-smoking room, but was given a smoking room. Even when I got back home, my clothes and CPAP equipment still reeked of the musty smoke smell. The only remedy I was given was having someone come and spray some stuff in the room, which seemed to make things worse. None of the appliances, including the television were plugged into the electrical outlets; I even had to connect the TV to the cable outlet. Thankfully I knew what to do; what if I did not? Clearly this hotel does not d... Read more
from Collierville
Submitted on 28-09-2016
Stayed for several days at Howard Johnson and it was very nice stay. The food at the hotel is very good and at a reasonable price. The staff is very friendly and helpful. Rooms are kept clean. Would stay here again. The hotel shuttle to the airport is also a big plus.
from mexico city, Mexico
Submitted on 29-09-2016
Dirty room, stink all over the place - porr quality of facilities, this is the kind of place that the horror movies featured, I will never stay at HJ again
from Nashville, Tennessee
Submitted on 02-10-2016
Great hotel for the price the rooms was clean and the staff was awesome. I had no problems with this hotels. The manager Name was Shamerta she was very professional and helpful and made Sure My Stay Was Very Pleasant .She went out of her way to help me solve a problem. I had to get a new location for a very important meeting I had. Thank you for all you did.
from Signal Mountain, Tennessee
Submitted on 06-10-2016
After reading so many terrible reviews, we were a bit concerned. As usual, we consoled ourselves with the fact that some people are never satisfied and just like to complain. The hotel was absolutely fine! Extremely nice employees and clean, comfortable rooms with excellent bed! View of airplanes was nice and no noise whatsoever . We ate at their restaurant and it was great- burger & fries with outstanding cheesecake. Leaving our car there while we travel was main reason we choose this hotel. 5:... Read more
from Aiken, SC
Submitted on 08-10-2016
The room was dirty and so were the sheets. I had to request clean ones. The hotel has been very poorly maintained. The shuttle service did not run when it was scheduled. My room card stopped working. When I requested a new one, I wasn't even asked for ID to prove it was my room. They just asked for the room number and gave me a new one. The breakfast was terrible, not fresh. And the staff at was not helpful at all. Never again!
from Warner Robins, Georgia
Submitted on 08-10-2016
We thoroughly enjoyed our stay here and the front desk lady was very professional and personable. I used Wyndham Rewards point plus cash and this was an amazing deal. The shuttle driver, JOE, was very friendly and when we pulled up in front of the Delta folks he helped get the bags to the concierge - - most drivers just drop your bags and leave. We really appreciated the help. Room was very clean, the beds were comfortable, and the towels were not "scratchy".
from Atlanta, Georgia
Submitted on 10-10-2016
Very clean,friendly staff, and I love the location. The only thing I would change is the continental breakfast set up, everything in one place expect the juice, so the line was long bc you had to wait on people to fix waffles before you can move, since I'm a diabetic there wasn't much I could eat but it took a little while for me to find that out, but besides that I love my stay and will go back and recommend it to others.
from Corpus Christi, Texas
Submitted on 10-10-2016
Hotel was clean and comfortable. Only 1 complaint. We went downstairs for our complimentary breakfast and there wasn't anything available.
from Mount Airy, Georgia
Submitted on 11-10-2016
Over all staff was friendly, but for a non smoking room it reeked of smoke. Not a good experience when you cant get over the rooms smell.
Submitted on 17-10-2016
One of the worst hotels I have stayed at... for the price you can do so much better. Bad internet, bad area, cobwebs all over my room, gross. Can't ever stay here again. I am staying tonight and switching hotels tomorrow because it is not good. Ok to add insult to injury I am getting less than 1 Mb per second down and 0.08 up. With 100 ping. This is the worst internet I have ever had in a hotel. No turn down service. No trash emptying. Nothing. This place is basically just a cardboard box you c... Read more
from Nashville, Tennessee
Submitted on 23-10-2016
My wife and I spent the night there so we could catch a flight the next morning, for the price it was a pretty good deal. It was decently clean as well as the bathroom. Breakfast was served on time and was editable .
from Mesa, Arizona
Submitted on 23-10-2016
Didn't care for this hotel. The staff in the evening were great, but certainly can't say that about any of the morning people. Also the breakfast was to start at 6, but there was a note posted on the door IN THE MORNING that it wouldn't start until 6:30. We had to be out of there to the airport at 6:30, so no breakfast. Before I got on the van tho, I peaked in and didn't like what I saw, so guess no great loss. When you are to get breakfast starting at 6, it should be ready for guests at 6!... Read more
from Bonaire, Georgia
Submitted on 25-10-2016
Doors difficult to close & noisy, had to slam hard to close bedroom doors, Cab hear some doors slammings & some hallway conversation. Breakfast need to extend to 10am on Sat. n Sundays so can sleep in a little longer. Staff very friendly, convenient location.
Submitted on 29-10-2016
Not the place for experienced travelers looking for a quality stay. Outdated rooms, poor overall quality. Needs lots of maintenance and upgrades. Unprofessional staff who like to spend time on their smartphones or chat with friends. Breakfast was embarrassingly sparse and restaurant food reminded me of elementary school cafeteria food. Bar advertised as being open til midnight, but bartender closes earlier so she can head home early. Staff didn't seem to be trained on hospitality techniques or c... Read more
from Cuba, New York
Submitted on 01-11-2016
The staff was marvelous: courteous, helpful, and with a great sense of humor. The room was comfortable, well maintained, spacious, and isolated from the sounds of the airport nearby. The shuttle to the airport made commuting on the MARTA to downtown a breeze. No hassles with car rentals, taxis or uber. If I am back o Alanta, this would be my first choice.
from Fort Myers, Florida
Submitted on 03-11-2016
This was the worst customer service I've ever experienced at a hotel. I wouldn't recommend this hotel to ANYONE! Also very noisy due to proximity to airport. Breakfast is small selection and gross. Rooms were not cleaned well.
from Shawnee, Kansas
Submitted on 08-11-2016
Check in the hotel. Had to wait until.the.lady at.the front deak finished her call on her cell phone, room had no towels. Lobby smelled liked someone just smoked some weed. Dirty smells. Need to be closed
from Seattle, Washington
Submitted on 12-11-2016
I was told and recommended to check this place out. I tried it once and was surprised by the level of service. They were so accommodating and made me feel welcomed. Definitely in the cheaper side but it was all I needed that I stayed another night a well later. Definitely my go to Hotel.
Submitted on 12-11-2016
Stayed one night last week in this hotel that desperately needs a makeover. Our room had the loudest extractor fan in the bathroom and the the worn out carpets in need of cleaning were matched by ripped bed covers. The restaurant was ordinary and the free breakfast next morning was very basic. Reception staff were dismissive at best. The overflowing rubbish bin in the reception/lift foyer in the morning was an indication of the lack of care by cleaning staff and management Our first and last e... Read more
from Columbia, South Carolina
Submitted on 14-11-2016
Clean comfortable room. Location close to airport. Shuttles available at the hotel were on time. Good $ value, friendly, helpful staff. Disappointed that breakfast was not available that particular Sunday morning (it was 8:30 a.m.).
from Chester, California
Submitted on 15-11-2016
This was a decent room for an overnight stay. The hotel is older and needs some updating. The carpet in the halls smells of cigarette smoke, but the room did not. Beds were comfortable and room was clean. Shuttle runs 24 hours and is easy to find outside or airport.
from Birmingham, Alabama
Submitted on 16-11-2016
Convenient location for airport access. Great price for last minute travel and extended visits. Stay here frequently when passing through Atlanta for work. Rooms are always clean. Staff friendly and helpful. Restaurant food good and good prices. Courtney is usually working evening shift when I check-in and she's always smiling and friendly, helpful. When I check out on day shift Angela and the hotel manager Shametria are always accommodating; whether I need room service, extend my stay, etc.
from Cancun, Mexico
Submitted on 04-12-2016
Had to layover in Atl for connecting to Cancun the next morning. Arrived very late from JFK. Airport pickup was very fast as was checking to room. Everything went well and I was able to get much needed rest before morning departure