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DoubleTree Hotel Atlanta North Druid Hills Emory Area

Atlanta, GA, US (ATL)

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Based on 791 reviews
North Atlanta hotel with free parking.
Style: Full-service restaurant and outdoor pool.
Room & Rates
1 King Bed Non Smoking - DoubleTree Hotel Atlanta North Druid Hills Emory Area - 1

1 King Bed Non Smoking

  • 1 king bed
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • complimentary Wi-Fi and remote printing
  • microwave, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels
  • iron/ironing board and hair dryer
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1 King Pool View Mobility/Hearing Access Tub Non Smoking - DoubleTree Hotel Atlanta North Druid Hills Emory Area - 2

1 King Pool View Mobility/Hearing Access Tub Non Smoking

  • 1 king bed
  • visual alerts
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • complimentary Wi-Fi and remote printing
  • microwave, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels
  • iron/ironing board and hair dryer
Hide room details
1 King Pool View Mobility/Hearing Access Roll-In Shower Non Smoking - DoubleTree Hotel Atlanta North Druid Hills Emory Area - 3

1 King Pool View Mobility/Hearing Access Roll-In Shower Non Smoking

  • 1 king bed
  • visual alerts
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • complimentary Wi-Fi and remote printing
  • microwave, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels
  • iron/ironing board and hair dryer
Hide room details
1 Queen Bed Non Smoking - DoubleTree Hotel Atlanta North Druid Hills Emory Area - 4

1 Queen Bed Non Smoking

  • 1 queen bed
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • complimentary Wi-Fi and remote printing
  • microwave, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels
  • iron/ironing board and hair dryer
Hide room details
2 Queen Beds Non Smoking - DoubleTree Hotel Atlanta North Druid Hills Emory Area - 5

2 Queen Beds Non Smoking

  • 2 queen beds
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • complimentary Wi-Fi and remote printing
  • microwave, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels
  • iron/ironing board and hair dryer
Hide room details
DoubleTree Hotel Atlanta North Druid Hills Emory Area
2061 N. Druid Hills Rd NE, Atlanta, GA US 30329

Location

Centrally located between the Lindbergh and Brookhaven MARTA stations, this Doubletree Atlanta hotel in the North Druid Hills/Emory Area puts guests minutes away from popular Atlanta area attractions and destinations.

Why Stay Here

  • FREE High-Speed Internet
  • FREE Parking
  • FREE Local Transportation
  • Fitness Center
  • Swimming Pool
  • ATM
  • On-Site Restaurant


Resort Details

This full service Atlanta hotel offers superior style and location only 30 minutes from Hartsfield-Jackson International Airport (ATL). They also provide complimentary guest transportation to nearby destinations within two miles of this contemporary, upscale hotel. Centrally located between the Lindbergh and Brookhaven MARTA stations, this Doubletree Atlanta hotel in the North Druid Hills/Emory Area puts Guests minutes away from popular Atlanta area attractions and destinations.

Accommodation Details

These beautifully appointed guestrooms include all the comforts of home and must-have amenities whether you are traveling for business or leisure.

Sweet Dreams Plush Linens
High-Speed Internet Access
27 inch Television with On-Demand Movies and Premium Channels
Complimentary Coffee or Tea with Wolfgang Puck Coffee Maker
Alarm Radio Clock with mp3 Connectivity
Iron and Ironing Board
USA Today delivered each Weekday Morning
Marble Bathroom Accents
Neutrogena Bath Amenities

Restaurants, Lounges & Bars

On-site restaurant, The Metro Cafe, serves classic American fare for breakfast, lunch, and dinner. On-site lounge, The City Lounge, features your favorite wines, spirits and a light menu in the evenings. And don`t forget their signature warm chocolate chip cookies at check-in.

Nearby

Diverse cultural, historical and family-friendly attractions are easily reached from the DoubleTree by Hilton Atlanta North Druid Hills Emory Area. Discover the World of Coca-Cola, featuring a gallery dedicated to Coke and pop culture, beverage tastings and a 4-D movie. Gaze at the stars at the Fern bank Science Center, home to one of the largest planetariums in the United States.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Adjoining Rooms
  • Audio/Visual Equipment
  • Ballroom
  • Banquet Facility
  • Business Center
  • Business Services
  • Coin Operated Laundry
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Elevator / Lift
  • Event Catering
  • Fireplace in Lobby
  • Fitness Facility
  • Free Area Shuttle
  • Free Morning Paper
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property
  • Handicap Accessible Elevator
  • Handicap Services
  • Ice Machine
  • Interior Corridors
  • Laundry Services/Laundry Facility (+)
  • Lounge/Bar
  • Luggage Storage
  • Multilingual Staff
  • Museums Nearby
  • News Stand
  • On-Site Convenience Store
  • Restaurant
  • Room Service
  • Safe Deposit at Front Desk
  • Smoking Rooms Available
  • Swimming Pool
  • Wheelchair Access
  • Wheelchair Access Elevator
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 791 reviews
from New Orleans, Louisiana
Submitted on 13-05-2016
Two years ago I stayed at this property for my Nephews graduation and thought I would never return. Then decided to give them another try as the location is convenient and they do not use up too many reward points. But I regret giving them a second chance. About 10:30 AM, I called down for room service and was told they are closed. I went to get a snack from the mini market they setup with a window behind the front desk and the front desk person was too busy speaking with fellow worker to co... Read more
from Milwaukee, Wisconsin
Submitted on 14-05-2016
Stayed 3 nights for our son's college graduation. Hotel is run down. Mold on bath ceiling, tub faucet dripped, paint on ceiling peeling, carpets dirty. One of three elevators was closed to repairs. Internet down 2 of 3 days. Pool was tiny and filthy, No one ever went in it. Also, not relaxing b/c pool is right next to very loud freeway noise and people can smoke in the tiny pool area. We had partially used lotion, shampoo, etc. in our bathroom upon arrival. Room service never picked up our reque... Read more
from Richmond, United States
Submitted on 15-05-2016
The room was dated and had a strong oder that had house cleaning had attempted to hide by using air freshner. I would not recommend or stay at this hotel in the future. Also, the hotel is located close to the highway, so it was very noisy.
from Smith Mountain Lake, United States
Submitted on 17-05-2016
The staff is outstanding, but they can not make up for the very poor conditions of the guest rooms and common areas. Lobby is nice, but don't be fooled. Dirty carpet, wall paper peeling off, ceilings need repair, room windows - just bad. I was told the hotel is scheduled for remodel in late May 2016. don't stay there until after the remodel. Don't try and register a complaint with the GM, Linda Williams, doesn't return phone calls or emails and the Director of Front Office, Angela Stewart, is ... Read more
from Pleasant Prairie, United States
Submitted on 24-05-2016
Easy access to field locations and restaurants. Nice waiting area for enjoying other people in your group. Restaurants inside hotel. Hotel staff pleasant and helpful .Clean inside and around the hotel.
from Augusta, United States
Submitted on 29-05-2016
This is one of my preferred hotels when staying in Atlanta. It is close to everything. I opt for this one because of the free parking (No need to do the downtown ones that have a $24/day parking fee) The staff is amazing, the hotel is very clean and quiet. The breakfast buffet is GREAT (Although it is $13)
from Elkhart, Indiana, USA
Submitted on 31-05-2016
Very dirty low class motel grade Stains on sofas, broken bathroom fixtures, mold in bath tub No cleaning service until requested 2 times Rude/apathetic reception Poor internet connection even as HH member Over curved my rates by 30% than confirmed reservation What A HORRIBLE hotel Stay away
from Palm Beach, FL, United States
Submitted on 01-06-2016
Poor attitude of check-in clerk. Toilet not working well, shower head not strong nor offering different settings, tub slippery. Elevator and ice machines not working. Only good thing was the cookie offered, and that just is not enough to cut it!
from Ellenwood, Georgia
Submitted on 03-06-2016
It was an awesome stay! Every day was better than I expected! The service was awesome and friendly. The room was perfect and clean. The front desk personal were so kind and accommodating . I would recommend the hotel to anyone!
from Menifee, California
Submitted on 06-06-2016
Great location within 10 minutes of downtown Atlanta and Buckhead area. Highly recommend to visit and use again for any visitors to the local area. Nice rooms, good service, cost effective in comparison to other hotels in the area. Would definitely stay at again and recommend!
from Acworth, United States
Submitted on 07-06-2016
This hotel stay was the worse so bad, we had to leave the day before our checkout date. First they were remodeling the hotel which there was no notification when we made the booking. Then they chose to put our room near the noisiest ice machine we have ever heard, making sleeping awful. When we left, there was no apologies, no offer to compensate us, no acknowledgement of the problems - horrible...
from Miami, Florida
Submitted on 11-06-2016
Bathroom was broken on arrival: Shower had 2 modes of scalding or freezing, a handyman had to come replace the nozzle. I would guard my internet passwords at this location, Google informed me that my login had been used by an unknown device within 24 hours of my stay. I immediately changed my password(s). Everything was under renovation. Only one elevator in this tower of a facility . Not good. Moved to another Doubletree location across town and it was like night and day.
from
Submitted on 14-06-2016
I stayed at this hotel after spending the night in the Bulkhead location the night before. The staff there was warm and friendly. At the Druid Hills location, no one was at the desk for a long period and no one ever smiled or tried to be friendly.
from Prague, Czech Republic
Submitted on 17-06-2016
Spent 3 nights in Atlanta for business, the hotel was chosen by a colleague. It was quite cheap, but the quality was very average... Although the size of the room was acceptable, the décor was outdated, windows could not be opened (I was afraid they would fall on my head as the system was in bad function). I could not close the curtains, so would be waken up by light early in the morning. Bathroom average. But the bedding was very good and pillows comfortable. There was also a coffee-tea machi... Read more
from Freeport, Florida
Submitted on 20-06-2016
We had two rooms, and the front desk was very accommodating when we requested rooms close to each other. The breakfast was good and consistent for our whole stay. We asked for towels, and they had them to us very promptly. I know what to expect when I go to Hampton Inns, and this place was all I expected and more.
from
Submitted on 27-06-2016
Overall this hotel didn't disappoint. We checked in prior to arrival through Hilton Honors to secure a room away the majority of the other rooms due to having young children. The room we first had smelled of paint thinners so bad it was making us light headed. One call to the front staff and we were able to move to another room. Front desk staff was very nice and accomdating. The breakfast buffet was great and Robert was very kind and interactive with my children. The only real complaint was the... Read more
from New York, United States
Submitted on 27-06-2016
Without going into details, the Front Desk staff are unhelpful and unwelcoming. I am a Diamond Member and I stay at many DoubleTrees and Hiltons. I arrived very late and was blamed for not telling the hotel. I was charged a no-show. But then i was given a room and was told that I have to pay for a night in which I was was not staying. This is the first time I staying at this hotel and its unlikely I will come back. There's another DoubleTree in Tucker. Service there is great.
from Savannah, Georgia
Submitted on 28-06-2016
Stayed here with Co workers for a conference. Our rooms wouldn't cool, one of my coworkers had to change rooms twice due to the conditions. Submitting photos, it was definitely NOT worth the money. The staff was great, but the rooms should have been priced low to moderate. Elevators were extremely slow and smelled bad.
from Remsenburg, New York
Submitted on 01-07-2016
The DoubleTree was the perfect location for me to stay when I came to help my daughter move from her apartment. The staff here is wonderful: warm and welcoming, professional and courteous. The room was a bit shabby though. Never made it down to the pool. I recommend the breakfast buffet and the freshly made croissants.
from San Antonio, United States
Submitted on 01-07-2016
Though the hotel is in the midst of renovations, my stay was very comfortable and the staff was great. When ever I needed anything, someone exceeded expectations to help. I got sick my first week in Atlanta and one of the restaurants staff members Robert helped me with Tea and crackers. Our shuttle driver Keith was great and got us to our destination at Emory University on time. I was surprised by the gym because it had sveral options of cardio machines and a good collection of weights to chose ... Read more
from COLUMBUS
Submitted on 04-07-2016
Great place to stay, close to Emory. Hotel staff was great. Pool was refreshing and the Fitness room had up to date equipment. The cookies are the best and big and have no limit on how many you can get. Room was super quiet.
from Atlanta, United States
Submitted on 05-07-2016
The hotel was perfect for an overnight business stay. It was conveniently located to my meeting spot. The staff was extra accommodating for everything! The room service was really good food. The only slight complaint is that the cleaning staff forgot shampoo both days in my room but they gladly brought it upon request. The hotel is dated but they have updated all the items within to make it a pleasant stay.
from Freehold, New Jersey
Submitted on 08-07-2016
For the price we paid, we felt we did not receive a quality hotel. The pool is small, dirty and ugly. They should have better amenities including a laundry room. Treadmills and televisions in the cardio room are broken. Breakfast is $14 which would be okay but the eggs and sausage were not quality products.
from Orlando, Fl
Submitted on 08-07-2016
I haven't stayed at a Doubletree for awhile and I missed the cookies they no longer choose to offer. Breakfast was supposed to be included but we had registered 3 people and were told we had to pay $13 for our extra child. Sad! We had eaten at the restaurant check in night due to exhaustion. It was poor food though the server tried hard. If we hadn't blocked our time for the next morning we wouldn't have eaten there despite two being free. They have 3 elevators; 2 weren't functioning. The... Read more
from New York City, New York
Submitted on 08-07-2016
Hotel is a dump. Should not have been open during construction. For the price payed per nite I did not get close to the amenities I paid for. The hotel was outdated in disrepair and extremely dirty. Mildew smell in room
from Atlanta, Georgia
Submitted on 09-07-2016
Decor is dated and worn. Lobby is very noisy, so there is no place to go to relax. There are no laundry facilities. TV remote had a brken button so we couldn't get some channels. Overall, an unpleasant stay.
from East Setauket, New York
Submitted on 09-07-2016
Came for a baseball tournament. No washer/dryer. No complimentary breakfast. Pool was cloudy for 5 days. One elevator working. Floors above under construction. Mold in bathtub. Unable to sleep late, cleaning lady woke you up early.
from Patchogue
Submitted on 09-07-2016
Just terrible, had to switch rooms twice and still had issues. Shower broke, first room had a flood, fuse blew using hairdryer, best part were the warm cookies they handed out. This place was a total nightmare.
from Charlotte, North Carolina
Submitted on 19-07-2016
In town for a Braves game and decided to give this hotel a shot. Very old and the lobby looks very cheap not at all like a Doubletree property. Only one elevator was working and the halls were really hot so that was a pain. The rooms were okay, the chair in our room was ripped which is not a good look. The building is weirdly shaped and likely built in the sixties not good at all. I know Hilton is doing their best but the best thing would be tear the building down and just rebuild. Keep the staf... Read more
from Kill Devil Hill
Submitted on 20-07-2016
Great hotel with friendly, accommodating staff. Beds are so comfortable with wonderful bedding. New elevators are very fast. Shuttle service to/from Nearby Marta station. Restaurant has good food at reasonable prices.
from Lake Worth, Florida
Submitted on 20-07-2016
No issues as expected with this hotel. Convenient to highway and many local restaurants. Close to CDC and Emory. Good breakfast buffet. Hotel is undergoing renovations so elevators are occasionally being used by workers, but no noise or other issues associated.
from Raleigh,NC
Submitted on 21-07-2016
We stay at this hotel when visiting family in Decatur. Last week was our third stay, and once again, we were pleased. The staff is very friendly and accommodating, and it's always nice to see Joseph at the front desk, as well as Latisa! This time our room was small, but it was clean, the carpet looked new, the bed was very comfortable, and the spread and drapes looked very nice. The wireless worked well, as did our refrigerator, microwave, and flat-screen TV. The bathroom was nice and clean... Read more
from Warner Robins, Georgia
Submitted on 23-07-2016
Room smelled musty and there was a wet spot in the carpet in front of the bathroom door that didn't dry the entire stay. Beds were okay, could use some firm pillows along with the feather pillows. Staff was friendly and helpful.
from Fort Lauderdale, Florida
Submitted on 25-07-2016
I stay in a lot of hotels and this one just wasn't up to par. Check in was average and okay. No problems. The lobby had some sort of renovations going on so perhaps the updates are coming. Parking was complimentary and easy. The hotel is located just off of I-85 and super convenient if you need to just hop on or off I85. The room however was gross. I asked to avoid facing I-85 which was a good idea. It was still loud (the garbage at McDonalds around 4am woke me up) and the windows do ... Read more
from Savannah, Georgia
Submitted on 26-07-2016
The superior service from Keith and Alan was very much appreciated and though the hotel was going through additional renovations the rooms were beautiful with no interruptions. Professional staff and lovely stay that was much needed en tandem with relaxation. Thank you management for hiring quality employees. My caveat: pay these people their worth since the employees endure to make our stay exquisite commensurate to Hilton Brand!
from Chicago, United States
Submitted on 25-07-2016
Daughter was relocating to Atlanta - three days and two nights. Our plans were to stay only one night, but it was so nice that we added a night. This was a great stay and I will recommend this hotel for anyone traveling to Atlanta
from Prattville, United States
Submitted on 27-07-2016
Staff were very friendly. Hotel was nice. The air did not work well at night however and this made our vacation difficult. The elevator went out for a short time while there as well. For the price- it was good.
from Brunswick, United States
Submitted on 28-07-2016
Staff was friendly. My room and housekeeping were a positive experience. BUT...The ice machine on my floor was out of order so I had to go on a search. I was told by staff that the one on the sixth floor was the only one in working order. A guest told me the one on the fifth floor had ice. Since I was already searching the fourth floor, which stinks very badly by the way, I went on to the fifth floor. I found some ice and went back to my room. It was easy to find since it was the one on... Read more
from
Submitted on 01-08-2016
They cancelled our reservation after we had a six hour delay, and we got there late at night. When they told us they were extremely rude and unapologetic. Luckily there was another hotel (not as nice and more expensive???) but it was available. At one in the morning anything with a bed is perfect. We will never stay there again!!!
from
Submitted on 02-08-2016
The hotel lobby was very nice and check in was very easy. I was mostly satisfied with our room, although I thought it could have been better cleaned. There were stains on the furniture and smudges on the walls in the room and the bathroom. The shower seemed clean, except there was mold growing on the ceiling. The beds did seem very clean and they were more comfortable than most hotel beds I've stayed in. We did not stay for breakfast the next day and did not use the restaurant in the hotel.... Read more
from Albemarle, North Carolina
Submitted on 02-08-2016
Excellent property with a courteous staff. Close to downtown Atlanta and ease of access. Would recommend for any type of travel. Rooms are spacious and very clean. Breakfast buffet was excellent. Great experience
from Houston, Texas
Submitted on 02-08-2016
The hotel is going through a complete renovation, so there were some goofy things happening. Otherwords maintenance folks all over. In-spite of this renovation the staff was very polite and helpful. I ate dinner at the restaurant, and the menu was very limited, although the entrees were an attempt to offer more than a salad or bar food. I was unable to have breakfast as I had work early but the folks were heading there and the restaurant appeared the night prior to be setup for a buffet. Th... Read more
from
Submitted on 05-08-2016
I would have given this hotel 3 stars but they are about to remodel, so at least they care about appearances. My bathroom had paint falling off the ceiling and they have security guards all over the place which is weird for the area.
from newjersey
Submitted on 05-08-2016
the rooms are dark and smell of smoke, the place is in need of upgrades, the bathroom has mold on the walls and stains on the ceiling. there is trash all around the parking area. the dining room needs more staff
from jacksonville, United States
Submitted on 07-08-2016
The hotel is a little worn but they are working on a refresh. It was in a good location to the interstate as well as eateries and shopping.. All the staff were friendly and the room was clean. The cookies are good and ward. You do receive them at check in but after that you have to ask for them. The price is a little high for the value of the hotel since it is worn and under a facelift.
from Philadelphia, Pennsylvania
Submitted on 08-08-2016
As I usually do, I reserved online and charged it to the card Hilton has on my profile record. Also reserved a room. When I got there the clerk said she would have to see a credit card. I told her I wanted the one I used to make the reservation, the one her company has on file. No dice. I had to give her another, thus messing up by bookkeeping since it was not a card I use for hotels. I didn't get the room I reserved. She gave me another, one that was occupied when I got to the room after 4 pm. ... Read more
from Huntsville, Alabama
Submitted on 09-08-2016
When I booked this room for a decent price I was informed the property was under renovation. Unfortunately we didn't get one of the finished rooms. The workers stopped around 5:00 which was considerate but if you're expecting the typical Doubletree experience you may want to wait until the reno is done.
from
Submitted on 10-08-2016
The hotel is very clean and close to the city. The cost of the room is affordable however meals at the hotel such as breakfast can be pricey. The staff are very welcoming and will assist with any needs.
from
Submitted on 12-08-2016
I've stayed here twice now, once this week and the other time about three weeks ago. The hotel is undergoing significant renovation and I was fortunate to stay this most recent time in a newly redone room. The upgrade is very nice and was a pleasant surprise for me. Everything seems new including the bed and furniture. The bathroom is very nice now; pre-renovation it was very dated. I would definitely stay again assuming that I could get into a renovated room once more.
from Dallas, United States
Submitted on 13-08-2016
Wonderful property,currently going through a renovation so some construction noise in the morning. Chose this property because of the proximity to the city and the AARP rate, which featured a late checkout at 2pm as a part of the rate. I called the front desk that evening to confirm my late check out and they 'offered' a 1 pm checkout. If you can't give a 2 pm checkout then let the customer know up front.
from Maryville, Tennessee
Submitted on 03-09-2016
I was at this hotel for three nights. The first morning I ventured down for breakfast and found that the scrambled eggs were mostly water and cold, the bacon was at least three days old, and cold, and the sausage links were like rubber and cold. Then to add insult to injury they charged $13.95 for it. Bed is uncomfortable, pillows are paper thin, room is like and ice box when you first walk in, refrigerator is turned all the way up and takes a day and a half to get cold. They are doing constr... Read more
from Vidalia, Georgia
Submitted on 04-09-2016
Doubletree was wonderful!! Staff is excellent and rooms are beautiful and clean. I stay here when I am in the Atlanta area and I am never disappointed. Breakfast was hot and fresh. The renovated rooms are amazing!
from East Saint Louis, Illinois
Submitted on 06-09-2016
No security, elevators were dirty, poor parking, maid service was excellent, night reception staff need improvements, old mattress and dark lights in halls. I felt like I was staying at a low budget hotel vs a Hilton property.
from
Submitted on 06-09-2016
Stayed at this hotel in August for my birthday celebration it was around the corner from the restaurant. Check in was great the staff was really nice had no problems at all. I would stay there again and I love the cookies.
from Jacksonville, United States
Submitted on 06-09-2016
The visit left me wondering if I will ever visit a doubletree again. The staff was rude, there was extremely loud construction above our room which we were not only not notified of but when we called to inquire were given a rude response and told that it would continue until 6pm that night. The room and bathroom were dirty. do not recommend.
from
Submitted on 13-09-2016
The hotel is being remodeled. (And it was very much needed). When I checked in I was put in a newly remodeled room. It was very nice. The bed........I have missed a double tree bed. It slept wonderful. The air worked great. The room was very clean Staff was extremely nice. I did hear a little construction noise but not to bothersome. It is worth the upgrades for sure. It is located near dining and shopping. I would defiantly recommend here and would stay again.
from Dawsonville, Georgia
Submitted on 13-09-2016
The Doubletree was very comfortable and convenient for our purposes and the room had both a refrigerator and a microwave in it. We ate breakfast there, which was a buffet, and the food was quite good with lots of it. Overall, we were very pleased with our accommodations.
from nashville, United States
Submitted on 15-09-2016
The hotel is just in bad condition for the amount that you pay for the room. Old toilet seat, broken shower tiles, doors that look like they've been kicked in and just painted over, peeling wall paper and the list goes on. I'm not trying to be a jerk but I was super disappointed.
from Dillon, Montana
Submitted on 19-09-2016
Overall, this hotel was good. There were a few snafus related to credit card billing, but they were corrected. The complimentary shuttle within 3 miles was appreciated & the shuttle driver, Keith, was great.
from Richmond, VA, United States
Submitted on 19-09-2016
Right off of I-85. Driving distance to many eateries and the MARTA train. Walking distance to MacDonalds and Krystals. Hotel is updated with sitting areas in Lobby and bar area. Room 905 was comfortable but view horrible (back of hotel, alley view). WiFi worked good. Would return...
from Beverly Hills, MI, United States
Submitted on 19-09-2016
being remodeled so hope you get a newer room. Old floors are tired and very dated. Room service was slow and food was subpar. Did not try the restaurant for fear it would be the same. Marriotts in town are a better value for the dollar
from Augusta, Georgia
Submitted on 20-09-2016
Booked a King room online. Received a queen room upon arrival to the hotel. very disappointed. Wish i would have been offered to move hotels as i was there with my wife and 2 year old daughter to so we all had to share the small bed. went to use the fitness center and of 3 treadmills only 1 is operational. bad experience
from Northfield, Ohio
Submitted on 22-09-2016
This hotel is VERY LOUD... Either it was the traffic on the road, the air conditioner and the extra noise it made, or the people walking in the hallways. The room and the sheets had a stale odor to them, I do not know if It was just this room was unused or if they use a funky cleaner. It kinda reminded me of a glue stick. The hotel is relatively updated and clean. The bathroom is the old school smaller, short ceiling kind, VERY tight. The bed was comfy, probably the best part. There are ampl... Read more
from Lansdale, Pennsylvania
Submitted on 22-09-2016
I hate to give a poor review as the staff was very friendly and efficient but as I have to stand with my fellow travelers--skip this place. The place is so old--it may have been used in Roman Times. Rooms are old and tired looking, crummy furniture that is beat up, 2 lights in my room did not even work, bathroom is as small as a linen closet, hallways are super dark, dirty carpets, lots of road noise and I didn't even get a cookie!!. The only thing that looked new were the elevators. Even with ... Read more
from Greensboro, North Carolina
Submitted on 29-09-2016
The front desk staff was the most rude I have ever encountered. I ended up not staying because of it. The woman at the desk mocked another customer in front of me and I was appalled. She does not deserve her job if she doesn't want to respect her guests, and the management took her side! Very sad to see the Double Tree brand suffer because of a staff member like so...
from Garmisch-Partenkirchen, Germany
Submitted on 03-10-2016
I appreciated the attentive staff, the cleanliness of the hotel, and the location. Also, the delicious cookie upon arrival was a nice touch. My group was adamant about watching the UT v. FL game, and the bartender was very accommodating of our request. She was also lovely to talk to.
from Phoenix, United States
Submitted on 04-10-2016
This hotel was below par for DoubleTree, and noisy. Otherwise it was a small room but would have been nice, if not for the construction noise, and dust falling onto my bed while sleeping, which was unacceptable. Also there wasn't a safe in the room, and I didn't feel comfortable leaving my valuables.
from Decatur, AL, United States
Submitted on 04-10-2016
This hotel was clean, the staff was friendly, and it was close to a lot of things in Atlanta. When we first walked in, we were welcomed with a smile. Our room was clean, and the bed was super comfortable.
from Perry, Florida
Submitted on 10-10-2016
Clean room, overpriced. Very little hot water. Very well located. Considerably overpriced in my opinion. Courteous staff, adequate breakfast overall an average experience but not a good value for the money.
from Macon, Georgia
Submitted on 10-10-2016
My family came to this location after evacuating from a hurricane in Savannah. We needed the room for 2 additional nights. The rates increased over 50 % and I was told the rate couldn't be adjusted. Rooms were available however the rate couldn't be lowered. Therefore my family had to pack up and move to another hotel in a better location and at a comparable rate. I just felt like under the circumstances the rate should've been considered. Taking advantage of desperate time.
from Arlington, United States
Submitted on 10-10-2016
The staff here is excellent and the attention service is great !! Have stayed here several times for multiple days at a time, and the service has always been great here. Went for business on these trips but would also stay here for a personal trip also . The rooms are clean , the A/C worked great , the TV channel selection is good . The staff is very attentive to the needs of the guests . The staff is dressed very well from the top level of the management to the housekeepers , the decor of t... Read more
from Fayetteville, United States
Submitted on 12-10-2016
The hotel management was very understanding with moving us to other rooms above the hotel renovation noise. The front desk staff was pleasant and accommodating. The restaurant staff was excellent. Our favorite waitress was June. If all wait staff was as caring as she, it would be a better world. She gave us a ray of sunshine in a otherwise dark time. Queen Elizabeth
from Fayetteville, United States
Submitted on 12-10-2016
Friendly and accommodating staff. Very clean rooms. Newly renovated rooms are excellent. The walk in shower is almost like home. Hotel is located close to I-85 and excellent shopping. The hotel is located on a service access road; therefore the local traffic noise is not a problem.
from Hogansville, United States
Submitted on 14-10-2016
Excellent place to host a meeting or group event. The management team always goes above and beyond. The food was excellent along with the service. I have had three meetings at this hotel and each one was successful.
from Dallas, Texas, United States
Submitted on 16-10-2016
Great Value but check to make sure they have completed their renovation or get a high floor to get away from noise. Staff great though to accommodate you. Food really good and staff very friendly. Convenient to I-75 and I-85 minutes from downtown Atlanta.
from New Orleans, Louisiana, United States
Submitted on 17-10-2016
The staff at the hotel was great. The man at the front desk was very friendly; however, the sheets in my room were not properly sanitized, and I was infected by bed bugs. It was a terrible experience that I am still going through today. They were all over my body and my whole apartment had to be sanitized. I am still itching after one month. Terrible. I have spent over $100 on treatments for my body and for my apartment.
from New city
Submitted on 18-10-2016
Great property but undergoing some renovation. Sometimes noisy in the morning. I will recommend calling before booking your reservation. The rooms were clean and staff was very friendly. The location was good.
from United States
Submitted on 19-10-2016
Construction noise during day, but no direct adverse effect. Fridge and microwave in our room were helpful. Room adequately clean. Did not try the restaurant. No complaints, would stay again if remain reasonable rates. Recycling containers in room (usual Doubletree double trash can).
from Columbus, Ohio
Submitted on 20-10-2016
This hotel really deserves 2.5 stars but I'll give it 3 stars. Positives: Location. It is situated right beside a McDonald's and on the other side of the McDonald's is a gas station and a liquor store...the entrance to the freeway (I-85) is about 10 seconds from the hotel. Price. I booked my room about 2 weeks in advance and paid around 90.00 + per night. I did notice that the price went up to over 200 +per night by the time we checked in and I feel sorry for anyone who paid more than I did... Read more
from Jacksonville, Florida
Submitted on 24-10-2016
Just another stay at the DoubleTree Hotel Atlanta/North Druid Hills, right? I had a last minute business trip that came up last week, in which the options were to stay at the Hampton Inn right down the street (which I should have chose), or the Doubletree. Well, I wanted to save my company money, so I picked the Doubletree. A routine two night stay turned into a nightmare weekend, and as of writing this (Monday morning), much is not resolved. The Good - Checking in with Hilton.com is easy, but... Read more
from Dalton, United States
Submitted on 26-10-2016
Newly renovated and everything was fresh, clean and comfortable. The staff was very friendly and helpful. We felt the service in the dining room was excellent. Everyone strived to make sure we were made to feel welcomed. Will definitely stay here again.
from Dallas, Texas
Submitted on 28-10-2016
Everyone in there needs customer service training. Would advice people to avoid this place. Only Omar in breakfast area gave good service to our entire group. Hope the management really pays attention to the reviews.
from Oak Ridge, Tennessee
Submitted on 30-10-2016
This was a decent hotel in the hussle-bussle of Atlanta and was close to various amenities. The hotel offers most comforts except the rooms that face the major highway. The room was noisy throughout the night and it was difficult to get a nice sleep. The hotel should, at the minimum, inform the guests at check-in of such problems so that they could decide whether they should check-in or take another hotel. That's distinguishes between a good or a bad hotel.
from Huntsville, Alabama
Submitted on 01-11-2016
Staff was extremely friendly, helpful and accommodating. Made me feel welcome and cared about. Really enjoyed the stay because of the staff. Have stayed here before and will stay here again. Great valu
from Mason
Submitted on 03-11-2016
Counter Staff unhelpful. No hot water due to incorrect installation of new plumbing in room. Counter woman had bad attitude resulting in poor customer service and poor resolution to problem. I have stayed at this hotel before and this is not the first time I've had issues. Will avoid this hotel in the future unless I have no other options.
from Herndon, West Virginia
Submitted on 06-11-2016
Shuttle service was a plus. The driver (Keith) provided excellent service. Waitress provided excellent service. Did not get her name. Front desk cordial and helpful. Only think lacking was restaurant choices and was out of items on the menu. Good place to stay.
from Woodbridge, Connecticut
Submitted on 07-11-2016
I stayed at the Doubletree for a business visit to Emory. I do want to say that every staff member I encountered was extremely pleasant and courteous. That's about all I can say for this hotel (at least on this visit). When given the key to my room I went up to find the key didn't work. I went back downstairs and was informed the battery on the lock must have died and I was given a new room and new key card. It was apparent the hotel was undergoing room renovations - you could smell the new... Read more
from Lexington, South Carolina
Submitted on 08-11-2016
Staff not very helpful. I was told to "come get it myself " when I called front desk and asked for coffee creamers both mornings of my stay. Coffee doesn't get out out until 7:00 and it was 6:15-6:30 in the morning.
from Manhattan, Kansas, United States
Submitted on 09-11-2016
Angela and Joseph went above and beyond to help us with our wonderful weekend. We came in for my daughter's wedding and had 11 rooms reserved and every one of them was spectacular. If I come back to that part of Atlanta I will definitely stay at this hotel again.
from Saint Simons Island, Georgia
Submitted on 10-11-2016
Exceptional treatment from the staff, very clean, free convenient parking, excellent breakfast with attentive staff. Definitely recommend for hotels in Atlanta, outside of the city but convenient to nearly everything.
from
Submitted on 15-11-2016
The rooms were newly renovated, and very clean. The staff was very nice. We received a cookie upon arrival. The staff were quick to take care of our requests.They had a limited bar though. Also, some of the parking area lights were out.
from Simpsonville, United States
Submitted on 18-11-2016
The location from Downtown Atlanta is Great. The rooms very clean....Staff Very Friendly....I would stay here again.... Upon arrival the front staff offer you a Hot fresh baked cookie...a nice touch...Location has many good places to eat...
from nsb
Submitted on 20-11-2016
Perhaps I am spoiled by staying at Hampton Inn, and assumed that Double Tree by Hilton would give the same service and thoughtfulness to their guests. This hotel was very disappointing. I did e-check, and called ahead to tell them I was arriving late, yet they told me the room might not be available when I physically arrived. Very poor customer service. The room was old and the windows did not have the view I had arranged with my e-check in. The real reason I am even reviewing them is to complai... Read more
from Rock Hill, South Carolina
Submitted on 25-11-2016
The stay was amazing as always! My husband and I enjoyed the breakfast and the room was clean and comfortable. The staff was friendly and extremely helpful to us during our three day stay. We will definitively make this a return spot in the future.
from memphis, United States
Submitted on 28-11-2016
The staff was wonderful and very helpful...the traffic wasn't the best but that seemed to be the same all over the city...there were several stores and restaurants near by which made the location was nice...
from Liverpool, New York
Submitted on 29-11-2016
Been here a few years ago. Nothing has changed. Still under remodel. Things that didn't work properly then don't now - Shower curtains, drawer. Worst of all, the door latch did not work, in either the first or the alternate room provided. The safety chain while inside was some comfort. Scary and terrible. At least the wait staff and the bar are friendly. The cookies warm as always. Hope they fix this one. Shame to loose out on a nice location.
from Dubai, United Arab Emirates
Submitted on 30-11-2016
I arrived late at night (about 4 am, actually); running a little behind schedule. I had called ahead to the Double Tree, and they checked me in by phone so I wouldn't lose my room. When I arrived, the room was perfect. Granted, as tired as I was, I probably could have slept on cinder blocks and been okay; but the fact is, the bed was exceptionally comfortable. I got a solid 7 hours of sleep and was completely refreshed and ready to go on the next leg of my trip. I look forward to staying there... Read more
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