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4-Star Buckhead Mystery Hotel

Hotel + Flight from
WAS
Based on 1607 reviews
Located in Buckhead, this Atlanta hotel is close to the Georgia Aquarium, Lenox Square and the Atlanta History Center. Come discover what you have bee
Style: Mystery Hotel
Room & Rates
Important Information
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4-Star Buckhead Mystery Hotel

Location

This 4-Star Buckhead Mystery Hotel is set within the upscale neighborhood of Buckhead. Experience the legendary Southern hospitality of this 4-Star Atlanta hotel. Located in Buckhead, this Atlanta hotel is close to the Georgia Aquarium, Lenox Square and the Atlanta History Center. Come discover what you have been missing in Atlanta!

Why Stay Here

  • Free Coffee
  • Fitness Facility
  • Wireless Internet Access

    Resort Details

    A stunning marble entryway opens onto a contemporary lobby with expansive views of a rock waterfall and gardens. Two dining venues include an onsite Restaurant that serves continental fare, and a lounge that serves Starbucks coffee specialties and pastries by day, but transforms into a martini and cigar venue by night. Live jazz performs on a regular basis. The hotel boasts 30,000 square feet of function space that includes a 10,000-square-foot ballroom and an outdoor terrace. Wireless Internet access is available for a fee. The fitness center contains television-mounted cardiovascular equipment, weight-training machines, free weights and exercise balls. The hotel offers a seasonal pool. A gift shop stocks everything from Godiva chocolates to baseball caps and bathrobes.

    Accommodation Details

  • Wi-Fi
  • Clean and Comfortable Linens
  • TV with Programming
  • Alarm Clock

    Restaurants, Lounges & Bars

    For convenient onsite dining offers a wide choice of continental and international cuisine during breakfast and lunch seven days a week. The Lounge and Coffee Bar offers a full bar, light meals, snacks and dinner each evening. 24-hour room service is available.

    IMPORTANT INFORMATION

    How does it work?
    Immediately after completing your booking, you will receive an email revealing the name and address of the hotel we have secured for you. The email will contain a link directing you to our Members Lounge Log In page on our website. From there you can view and print your booking voucher and more! It`s that simple, you know what to do!

    AMENITIES:
    • 24 Hour Room Service
    • 24-Hour Front Desk
    • ATM Machine
    • Audio/Visual Equipment
    • Babysitting
    • Ballroom
    • Business Center
    • Business Services
    • Coffee Shop
    • Complimentary Coffee
    • Concierge Desk
    • Conference Rooms
    • Currency Exchange
    • Dry Cleaning Service
    • Elevator / Lift
    • Express Check-In
    • Fitness Facility
    • Gift Shop on Property
    • Hypoallergenic Room Available
    • Laundry Services/Laundry Facility
    • Lounge/Bar
    • Multilingual Staff
    • Non-Smoking Property
    • Outdoor Pool
    • Outdoor Seasonal Pool
    • Sauna
    • Shoe Shine
    • Shopping
    • Steam Room
    • Video Game Console
    • Wedding Services
    • Wireless Internet Access
    (+) = Additional fees may apply for the use of these amenities.
    (*) = Free, some restrictions may apply

  • Based on 1607 reviews
    from Durham, North Carolina
    Submitted on 04-06-2016
    This is a great hotel that is quiet, convenient, comfortable, clean, and has very pleasant and accommodating staff. Some of the furniture and carpets could use some updating, but this is hardly a reason not to stay here. The mattress was very comfortable and the room -- even near the elevator -- was very quiet.
    from Raleigh, North Carolina
    Submitted on 05-06-2016
    First time staying on a Hyatt property and this will not be our last. The staff was very friendly and helpful. Our room was nice, clean and updated. We enjoyed the peacefulness of the zen garden. It was great to just sit out, relax and wind down after a busy day. We'll be back in the near future.
    from Kalamazoo, Michigan
    Submitted on 05-06-2016
    Great location, near Lenox shopping and Marta. Easily walked to food and shopping but they will shuttle you if not too far. A big plus in the crazy traffic. Rooms modern with everything you need. All very friendly with a nice bar and food. The pool is nice w/ lots of lounge chairs, had our lunch and drinks poolside. We would go back.
    from Columbus, Georgia
    Submitted on 05-06-2016
    My wife and I had a relaxing and wonderful stay at the grand Hyatt in the bulkhead area of Atlanta. The staff was courteous and helpful and took care of all of our needs. The Cassis Restaurant provided an excellent breakfast buffet with omelettes and waffles to our order. We enjoyed watching the basketball game in the cozy bar and had dinner there which was excellent.
    from Alexandria, Virginia
    Submitted on 06-06-2016
    We stayed at the hotel for a wedding that was also hosted at the hotel. In terms of an inclusive event destination, the Grand Hyatt is excellent. The facilities are perfect for a wedding and extremely convenient for guests. Everything you need is just an elevator ride away. The rooms are nice and the higher floors have great views. Parking is valet or self park, which I also like. Overall, I recommend this hotel; particularly for events.
    from Charlottesville, Virginia
    Submitted on 27-06-2016
    I'm not even sure where to begin. I was in a luxury suite during my stay which set the tone and expectations for the duration of my stay. Everything was fantastic I encountered NO ISSUES which is memorable on so many levels for all the right reasons. The staff is always friendly and accommodating with your every need. I cannot even begin to express my gratitude to all the staff for making my stay memorable and a place that I like to call my home away from home. The feeling that I get staying her... Read more
    from
    Submitted on 29-06-2016
    Lovely hotel with beautiful views. Most of all I love that the hotel is in walking distance of the mall, good eats and other shoppes! The hotel also offers transportation to and from the MARTA so that was a plus.
    from Atlanta, United States
    Submitted on 29-06-2016
    My room and the executive suite where the bride stayed had some issues. My room had peeling wallpaper, nicks in the furniture and a very slow draining tub. The exec suite main room furniture was several worn couches with little to no other décor. On the good side, the staff, food and wedding reception room was excellent.
    from Stockbridge, Georgia
    Submitted on 06-07-2016
    Hotel is very comfortable and clean. The bathrooms were spacious with awesome shower. My make or break in a hotel is air conditioning and it cooled perfectly without a sound!!! Beds were great. The entire staff was awesome. From check in to breakfast to checkout.
    from Douglasville, United States
    Submitted on 06-07-2016
    Wonderful weekend getaway! Amenities are great. Hotel is clean and comfortable and staff is friendly and helpful. The Hotel Shuttle is great, too! Nice to have so many dining options and not have to drive!
    from Monroe, New Jersey
    Submitted on 10-07-2016
    Beautiful contemporary hotel in the Buckhead area of Atlanta. Very friendly and courteous staff. Pool area, snack bar and fitness center were fantastic. The lobby bar & restaurant area was also very convenient. A wonderful drop girl a weekend in Atlanta.
    from Clarksville, Arkansas
    Submitted on 13-07-2016
    Very relaxing and friendly hotel. The views of the high rises out of the windows at night were gorgeous. I strongly recommend this hotel. The staff was very nice. Clean and comfortable accommodations. The zen garden was a neat little area in such a city atmosphere.
    from Pittsford, New York
    Submitted on 11-07-2016
    Staff was very friendly and helpful. I was pleased to see how much everyone cared about making our niece's wedding a very special day. The food and service was great. We ate in the Onyx, Cassi and had room service and all were great.
    from Lake City, United States
    Submitted on 17-07-2016
    My experience with the Grand Hyatt in Buckhead ATL was a very pleasant one. Staff greeted you no matter where you went, they were friendly and helpful. The grandeur of the building was nice and made the stay appeal to my classy side. The room was very clean and comfortable. The vale could be more efficient but overall I enjoyed my stay and have no complaints.
    from
    Submitted on 19-07-2016
    I was charged for a complimentary bottle of wine, cheese, and crackers. When I called to inquire about the charge, I was told my story had to be verified..water was not hot either time I tried to shower..I was very disappointed with my last visit; this has been "spot" the last 3-4 times I have visited Atlanta. Not sure if I will return. Cost too much to have anything but a pleasant experience.
    from Atlanta, United States
    Submitted on 19-07-2016
    It provided shelter and was fine. Nothing extraordinary. People were nothing but job oriented with no great impression. The hotel is in a good location and the self parking is great. Otherwise everything is very peanut butter and jelly. It does the job but is average and very available.
    from Birmingham, Alabama
    Submitted on 23-07-2016
    We immediately noticed a new feel to the Grand Hyatt from the previous two visits here. Much more classy experience, extremely attentive staff who went out of their way to greet us at every turn, and amenities that out-shown even the Buckhead Ritz--at a fraction of the cost! The workout room is excellent with plenty of machines, towels, mats, water, and access to spa bathrooms. We love the pool--VERY hard to find a hotel with a pool in Buckhead, and we appreciated the attention from our lovely s... Read more
    from Houston, Mississippi
    Submitted on 24-07-2016
    My husband and I were a little taken back at how this place spoiled us. From the time we pulled up Sunday evening to leaving for the aquarium Monday morning they treated us like family. Check-In was easy and our room was simply perfect. We loved the views of the city. The lobby is beautiful. We didn't have time to explore much, but the restaurants and shopping we saw looked amazing.
    from Houston, Texas
    Submitted on 25-07-2016
    I was worried when I checked in and saw that there was a frat conclave in the hotel. I remember going to one when I was in college and we almost got thrown out. However due to better behavior by the frat or hotel staff I never knew they were there except for seeing them in the elevator. The hotel is in a great location and the rooms are great. They just upgraded the TV system and made it interactive. The only problem was the Grand Club. It is very small and they charge for alcohol drinks.
    from Los Angeles, United States
    Submitted on 26-07-2016
    I stay at this hotel when I visit the Atlanta area. The consistency of service and quality is superior. It is a true 4 star hotel. Staff is great. There is an outdoor pool that is as good as any resort.
    from Berlin, Germany
    Submitted on 27-07-2016
    The hotel overall is nicely refurbished in the lobby area and gives an upscale property feeling yet this is not valid for the rooms. Our room was old, providing very basic coffee machine, cheap quality filter coffee and plastic cutlery which is not the casevin other Grand Hyatt hotels we have stayed. However the room was quite and comfortable. We have asked some plates and cutlery from the room service and after using them the next evening when we returned to our room the same cutlery and plates... Read more
    from Plano, Texas
    Submitted on 03-08-2016
    I love this hotel. The location is the best, the entire staff are wonderful and attentive, beautiful rooms, excellent room service and a fantastic bar where you can eat anything from the menu and frequently run into returning guests who like myself, have been selecting this hotel when on business in Atlanta. Oh, the beds are very comfortable. I prefer a corner room. Hope this helps! Happy travels!
    from Augusta
    Submitted on 03-08-2016
    The staff was friendly and helpful. The room was clean and comfortable. Wish they had microwaves,but otherwise everything was great. Great location. Many restaurants and shops in walking distance. Would stay again.
    from Charleston, South Carolina
    Submitted on 03-08-2016
    I loved the hotel and staff. The complimentary shuttle was awesome and the driver, Joe was so great helping me find great eating places, shopping and live music. Staff were always welcoming! It is close to everything you could want in Buck Head.
    from Jacksonville, North Carolina
    Submitted on 07-08-2016
    I have traveled around the world and back and will always feel their is no hospitality like Southern hospitality and this hotel is the epitome of it. Every single staff member went out of their way to make sure our stay was pleasant and we our stay was pleasant. I was attending a conference and lunches were included. No rubber chicken here! The buffet lunches were tremendous and 20x's better food than the expensive restaurant across the street (Southern Art - yuk!). The rooms were comfortable an... Read more
    from
    Submitted on 07-08-2016
    We go to the Grand Hyatt often but this time we reserved a special room for my 76th birthday celebration. When we got there the room was not ready and the front desk ladies went out of their way to make my wait pleasant and memorable. We were directed to the cafe and were given vouchers while we waited. Then after about an hour in our room a knock on the door revealed a bottle of wine and pastry to celebrate my birthday. The entire staff was incredibly friendly and helpful. Our room was on th... Read more
    from New Orleans, Louisiana
    Submitted on 06-09-2016
    This is a wonderful place to stay in Buckhead. It is a beautiful hotel in a great location. The lobby waterfalls are breathtaking, the pool and healthclub are great and the staff is very professional. We highly recommend this hotel.
    from New Orleans, Louisiana
    Submitted on 10-09-2016
    But would there be a fabulous hotel here in the middle of Buckhead? Perhaps... I'll let you know when I stay in a few more places. You will be perfectly comfortable here at the Hyatt. It's a nice, clean hotel and the "service for the price" is average. There are little things that bug me about hotels such as these and it goes right along with current trends. For example: no in-room mini bar, pitiful coffee maker in the room, lack of attention to detail by the staff. Now I may be nitpicki... Read more
    from
    Submitted on 10-09-2016
    Stayed over Labor Day weekend with wife and two daughters. Great location with valet parking. Very nice hotel with great views of city. Clean. Good service at bar area for desserts. Just across from hotel is good place for breakfast food as an alternative to hotel restaurant. Would stay again.
    from Montgomery, United States
    Submitted on 11-09-2016
    Spent a recent weekend at this hotel for a shopping trip. I requested and paid extra for a high, quiet room. I was placed next to the elevator. You could hear everyone as they sporadically came in during the wee hours of the morning. It was people hollering and using profane language. I might could live with that but then our room was crawling with roaches. That is absolutely disgusting. The Ritz or Westin would be my choice next time. They are also a lot closers to the mall.
    from Winston Salem, North Carolina
    Submitted on 11-09-2016
    We stayed here over the Labor Day weekend. Our family had 3 rooms and no one had a single complaint. The hotel is beautiful, clean and in convenient location for restaurants, shopping (Lenox Sq. and Phipps within walking distance) and easy travel on MARTA. Rooms are large and comfortable with ample seating. Service was impeccable (valet, bellman, front desk, housekeeping, concierge, bartenders, servers, hotel shuttle driver). This will be our new pick for Atlanta hotels!
    from
    Submitted on 12-09-2016
    Overall, this was a very pleasant stay in Buckhead. The staff were super friendly and helpful all across the hotel, their sit-down dining options were reasonably priced and delicious, and you really cannot beat the location. I was only on the 8th floor but found my room to be quiet with minimal street noise (kind of a miracle in Atlanta) and the guest room bathroom was huge and clearly recently renovated. My only complaints are on the nit-picky side; I find it irritating when hotels that descr... Read more
    from
    Submitted on 22-09-2016
    Very clean, friendly and helpful staff. Within walking distance of Lenox Mall. Lobby has a beautiful garden and waterfall to view but lounging chairs are looking shabby and should be replaced. Beds were very comfortable and the hotel was quiet.
    from Toronto, Canada
    Submitted on 24-09-2016
    Rooms could use a spruce up. Staff from all over and seem somewhat bored but mostly attentive. AC unit in room noisy and windows dirty so the view was compromised. All night lights on the building kept the room like Kramers in that Seinfeld episode. It was my second time there and after a few other trips around the block the place seemed a bit dated. Looks to be other good options in the neighborhood I'll investigate next time.
    from Atlanta, Georgia
    Submitted on 25-09-2016
    Stayed here for one night with a great low price. The Grand Hyatt is a very nice hotel, well located in Buckhead. Rooms are spacious, attractive, and clean and you get a great view of the city. The only negative was the slow room service for a late dinner on the one night that we stayed (an hour plus wait). Overall, very pleased with our stay and would definitely stay here again.
    from
    Submitted on 25-09-2016
    Very good location. Walking distance to shopping and restaurants. Convenient parking. Interior décor is good. Service at check-in could improve. It is not close to the airport. We did not try any of its restarants.
    from Minnetonka, Minnesota
    Submitted on 25-09-2016
    Stayed at the Grand Hyatt for a wedding. First time in Buckhead and loved the location. The hotel was amazing, great bar, pool, exercise room. Fabulous location, walking distance to Neimans, Saks, Nordstom' s etc ( even in the heart)! Highly recommend this hotel
    from Palm Harbor, Florida
    Submitted on 29-09-2016
    This beautiful property is well maintained and staffed by lovely people. I stayed 3 nights for a conference. My conference room had a gorgeous waterfall outside it. Only problem was the drapes wouldn't open to let the outside in. Hotel rooms were well appointed and clean. Conference food was as good as expected. I would come back to this hotel again.
    from
    Submitted on 02-10-2016
    The Hyatt never fails to impress even if the rooms have a kind of faded grandeur. Rooms have plenty of space and beds are comfortable. The staff are very helpful and room service (a lady originally from Uzbekistan) was adorable. Breakfast was just right and included in room rate which is always welcome. A courtesy car for a two mile radius is a great idea!
    from San Diego, California
    Submitted on 02-10-2016
    If you have business in Buckhead, or if you want to shop at Lenox Mall, you have a lot of options for lodging. One of the good choices is the Grand Hyatt Buckhead. The rooms are well appointed; you can not hear the busy street noise, and it is walking distance to a number of restaurants, and Marta. It is a quality convenient Buckhead location.
    from Fremont, California
    Submitted on 04-10-2016
    This hotel does it right. Clean, spacious rooms. Nice bar. Beautiful grounds--they even have a zen garden with a tea house. The concierge desk was extremely helpful. The have a list of restaurants in the area, with menus, and will even arrange for their shuttle to drop you off and pick you up. We didn't need the service, as there were plenty of great restaurants within a few minutes walk of the hotel. Easy to write this review, as I have no complaints...except one (and I hope someone from t... Read more
    from
    Submitted on 07-10-2016
    Absolutely one of my favorite hotels. Everyone is so attentive, friendly and immediately helpful. Every step of the way from valet, front desk service, cocktails at Onyx and every now and then a late night room service desert is pleasurable and relaxing. By far, alway excellent and top of my list when staying in Atlanta. Thank you!
    from Calgary, Canada
    Submitted on 04-10-2016
    Stay at the Grand Hyatt was great. Room was very clean and the staff was very attentive. Restaurants near nearby served great dishes. Its around a 5-7 min walk to the Marta Transit. Would definitely stay here again.
    from Dunwoody, Georgia
    Submitted on 10-10-2016
    My husband and I booked a 2 night stay. Everything about the hotel was perfect except for the extremely rude guests next to us that could not control their own behavior. Outside I'd this minor inconvenience everything else was magnificent.
    from Little River, South Carolina
    Submitted on 10-10-2016
    Bar staff cares less, needs Queen beds,Much better value elsewhere in the Buckhead area. Just ok...overpriced for the room and service. For the price paid, you need to be on top of your game and facilities need to be up to date.
    from Charlotte, North Carolina
    Submitted on 10-10-2016
    Me and some of my friends came to Atlanta to celebrate my birthday. I chose the Grand Hyatt because I like staying at Hyatt hotels. Customer service was great from the bell men's, front desk,and house keeping. They also have a beautiful grounds and even have a zen garden with a tea house and waterfall. Room was very clean and the staff was very attentive and you can not hear the busy street noise, and it is walking distance to a number of restaurants, and Marta. It is a quality convenient Buckhe... Read more
    from
    Submitted on 12-10-2016
    Me and my friend Coby arrive at the Grand Hyatt in Atlanta on Oct.7 till Oct.10 of 2016 this is my first time staying there and i loved it omg nice hotel. DJ checked us in and he was great with everything thank u. So we was on the 25th floor and the room was nice so on that note i will stay there again thanks........
    from New York City, New York
    Submitted on 12-10-2016
    We had a good stay and when we had a problem with some noisy neighbors they took care of the problem and made it up to us. They have a fun lobby bar, great fitness center. Find parking nearby at better price. They have a quick coffee and snack bar. The pool looked inviting.
    from Savannah, Georgia
    Submitted on 14-10-2016
    Great stay. We went to Atlanta for hurricane evacuation. Very accommodating-allowed us to bring our cat under the circumstances. Wonderful staff. Great location. Very nice accommodation. Wouldn't hesitate to stay there again.
    from Charlotte, North Carolina
    Submitted on 14-10-2016
    Have stayed at the Grand Hyatt numerous times. The staff is attentive and the rooms are modern, clean and comfortable. The location is convenient to all that Buckhead has to offer and the available shuttle is waiting when you don't feel like walking back after an evening of shopping or drinking or both.
    from Boca Chica, Panama
    Submitted on 14-10-2016
    The hotel was nice. The pillows were not very comfortable. They flattened really quickly and it was a little uncomfortable. The grits were awesome!!! But the other breakfast was not good. It was not worth $22 at all!! The location was awesome and convenient. The front desk staff was great.
    from Newport, Rhode Island
    Submitted on 16-10-2016
    My stay Grand Hyatt Atlanta in Buckhead was a great experience. The staff were friendly and helpful. I was there on business and the food and snacks provided were fantastic! There were a couple of restaurants nearby but it is a drive to downtown if you are unfamiliar with the area. Overall, great spot!
    from Boston, Massachusetts
    Submitted on 16-10-2016
    Checkin was confusing despite multiple phone calls ensuring that our group would be close together and not being followed through with. Once checked in, our stay was perfect and staff was wonderful!! Rooms are spacious and clean, great location and staff is very courteous!!
    from Seattle, Washington
    Submitted on 17-10-2016
    Charged breakfast when I didn't order breakfast. Crumbs on floor under foot stool and housekeeping didn't vacuume. Didn't replace body wash the last three days of my stay. Didn't replace towels the last day. Extreme hallway noise every night. I was supporting hurricane Mathew response operations at FEMA and I couldn't get a government rate, so had to pay $80 out of pocket every day. Failed to send out/deliver laundry on time which left me without clothes to wear to work one day.
    from St-laurent
    Submitted on 18-10-2016
    Business trips always go better when you have a great sleep (comfy bed and quiet room!), roomy bathroom with hair dryer and close-up mirror (awesome for makeup or for men shaving) and the employees are friendly and helpful. excellent choice for restaurants nearby.
    from Alexandria, Virginia
    Submitted on 18-10-2016
    Overall, our experience at the Grand Hyatt Buckhead was a very good one. The property is in a great location surrounded by restaurants, cafes, and upscale retail. The metro is just two or three blocks away, and there is parking available, both valet ($36/night) and self-parking ($24/night), on site. The lobby area of the hotel is very nice with large windows overlooking a water garden and breakfast/lunch patio. Our check-in went very smoothly and the staff all around was friendly (lots of So... Read more
    from Miami, Florida
    Submitted on 18-10-2016
    The buckhead area of Atlanta was amazing. Hotel lobby and waterfall was great. Rooms were decent but the banquet halls were amazing. Went for a wedding and had a great time. Staff was friendly and knowledgeable.
    from Lakeland, Florida
    Submitted on 18-10-2016
    I have had the pleasure of staying at the Grand Hyatt Buckhead many times, and it's my absolute go to hotel when in Buckhead. The location is ideal and within walking distance from hundreds of wonderful restaurants and clubs. Further, the complimentary shuttle that takes you anywhere within a 2 mile radius expands the options nicely.
    from Abilene
    Submitted on 18-10-2016
    The Grand Hyatt is truly a retreat and wonderful place to stay. The staff is welcoming and the grounds are beautiful. Make time to visit the work out center and outdoor garden on the 3rd floor. Food was delicious and everything was prepared with expert care. My room was well maintained, quiet and relaxing. I appreciated the robe waiting for me and the in-room refrigerator. The view was very nice and I would gladly stay again.
    from Atlanta, Georgia
    Submitted on 23-10-2016
    There for a serious of weekend events, and the food and hospitality was excellent. We had a very large room with a second lounge area for a great price. We were pleased. We also had a wonderful view. It was a very good weekend getaway....with some work.
    from chicago, IL
    Submitted on 23-10-2016
    Our son goes to Emory University. We have never stayed in Buckhead and we loved it. This hotel is fabulous. very close to a really nice mall and walking distance to coffee shops.Great location. Valet parking$36 so we self parked car. Not sure the price of that. We had access to Grand Club which was amazing. It gives you access to a light breakfast and snacks at night. Really great. We would stay here again.
    from New York City, New York
    Submitted on 25-10-2016
    Excellent service, overall cleanness excellent, would recommend highly. Staff very friendly and knowledgeable about area and points of interest. Definitely would go back. I enjoyed my stay at the Grand Hyatt.
    from New Orleans, Louisiana
    Submitted on 25-10-2016
    Quick two night stay for a wedding at the hotel. Room was very well appointed and clean with many high end touches. Excellent staff especially the maid staff which greeted me in the hall and always asked if I needed anything. Very professional touch!
    from
    Submitted on 26-10-2016
    Had to go down at 3 AM to get the adjoining room to quiet down. I could hear their laughter and commentary which I will decline to share. I had specifically paid for upper floor thinking it would be quite. Not worth $250-
    from Suffolk, Virginia
    Submitted on 27-10-2016
    I come to Atlanta every month for a business meeting. I always stay at the Grand Hyatt Buckhead. This is a great hotel, friendly staff, very nice accommodations, wonderful location. I highly recommend this hotel.
    from Kansas City, Missouri
    Submitted on 28-10-2016
    We stayed here nearly a week for a conference. The hotel was well managed and the rooms were comfortable and clean. The staff was very friendly and helpful. I stayed in their executive floor that offered the lounge. I took advantage of their coffee and waters, but found their morning breakfast offered to be a little underwhelming. Though it was nice to at least have the option in because the breakfast in the restaurant for two people ended up costing me $54 with tip. Our experience was en... Read more
    from Memphis
    Submitted on 30-10-2016
    The Grand Hyatt in Buckhead and a really good conference facility. The meeting rooms were very nice and HVAC was good and kept rooms comfortable. It seems a lot of places are either too hot or too cold. We had buffet breakfast service which was very good. The sound systems worked very well also. The terrace was used for a coctail meet & greet and it was lovely on a warm fall night. We had one small function in the Presential Suite and it was gorgeous. It even had a large balcony that held ... Read more
    from North Palm Springs, California
    Submitted on 30-10-2016
    the service was great . We enjoyed daily exercise and the Spa . The room and amenities were very much acceptable . The location was super . The complimentary shuttle service was very helpful. I recommend this hotel to everyone .
    from Atlanta, Georgia
    Submitted on 30-10-2016
    We just stayed here today as part of a weekend in Buckhead. The staff was friendly, the room was large, comfortable, and very clean, and we had a nice time. The only negative is the Grand Club. While the evening repast was surprisingly nice, breakfast was more of a disaster. The one staff person managing the room was overwhelmed, resulting in items not being replaced as needed and the tables getting messy and not getting cleaned. In addition, the bread station only has room for about 4 bage... Read more
    from las vegas, United States
    Submitted on 30-10-2016
    Best showers ever in the suites. Every aspect of the hotel was efficient and clean. Staff ensured an excellent experience. From the coffee in the morning to Cotswold at night all attended to detail. We had several cocktail parties and I must say staff was amazing. Highly recommend you experience the best.
    from Savannah, Georgia
    Submitted on 02-11-2016
    We've stayed at the Grand Hyatt in Buckhead several times, the most recent during our evacuation of Savannah during Hurricane Matthew. Management and staff could not have been kinder to us, recognizing our circumstances, and extending themselves to make our stay as comfortable as possible. The rooms are large, comfortable and well maintained. There are restaurants and bars as close as a two minute walk out the hotel doors, and several more within a five minute drive. Parking is available in a ga... Read more
    from Fort Lauderdale, Florida
    Submitted on 02-11-2016
    This was my second time visiting Atlanta this year and I'm starting to feel at home in this hotel. The staff is always pleasant. The rooms are very clean and quiet. The only problem I had was the $24 daily parking fee.
    from Charlotte, United States
    Submitted on 02-11-2016
    If you're staying in Atlanta, this is the perfect hotel. It's right in the center of Buckhead and minutes from theaters, restaurants, parks and entertainment. The food served in Casis, the full-service restaurant, is delicious. The full breakfast buffet is wonderful! The Onyx Bar offers a soothing waterfall view from comfy chairs or high-top tables. The food is casual and the drinks are good.
    from Demopolis, United States
    Submitted on 03-11-2016
    I enjoyed the stay very much. I was there on business and the atmosphere was great. The rooms were very comfortable and clean. The service was excellent. I appreciated the attitude and gratitude of the staff. Everyone was kind and welcoming.
    from Atlanta, Buckhead, United States
    Submitted on 03-11-2016
    The Best. Room, Facilities, Food & Staff. Excellent !! Japanese Garden is a must see. Great Location in Buckhead.. Spa & Health club first class facility.. Convenient to Great shopping in area. Would highly recommend !!!
    from Boone, North Carolina
    Submitted on 07-11-2016
    Great, location across from Phipps Plaza in Buckhead. Solid amenities, food and bar service; very good rooms with comfortable beds. Very Reasonable room rates = very good value. Friendly staff. Some confusion in checking in, but all was successfully resolved.
    from Apex, United States
    Submitted on 07-11-2016
    The staff were amazing. All extremely nice, specifically in the restaurant and the bar area. The location is great. Close to restaurants and shopping. Walking distance to all. Short 15 minute drive to the aquarium and Coke World.
    from
    Submitted on 08-11-2016
    Great location in the middle of Buckhead. The hotel is lovely, very clean & stylish. All of the staff were pleasant and very helpful. The only minor downside is that the self parking is in a lot across the side street not attached to hotel.
    from Espoo, Finland
    Submitted on 09-11-2016
    Visited here during Microsoft Ignite for 5 nights and I can highly recommend this to other people also. It is located near Marta station so you can easily access it from airport (red line). I had a standard room with twin beds. Bed was excellent and room it self was spacious enough for two persons. Bathroom was ok, shower was quite interesting for over 190cm person. Adjustments for shower were... Poor. :) Breakfast was small but enough for me. If you buy breakfast within room price you can als... Read more
    from
    Submitted on 08-11-2016
    Awesome decor and comfort. The staff was very professional and courteous. Room was clean. Need to update the lounge chair and ottoman. The view was fantastic. Noise level was tolerable. And love the guest lounge. The hotel provide various selections of snacks in the lounge.
    from Chicago, United States
    Submitted on 08-11-2016
    The Grand Hyatt Buckhead is an excellent location. Close to shopping restaurants and transportation. They have an outdoor zen garden was beautiful and tranquil. The only complaint was that there were full size beds instead of queen beds.
    from Leesburg, Florida
    Submitted on 14-11-2016
    Enjoyed the hotel for the the Anna Griffin Create 2 Event. 2 blocks from the Marta Red Line station. Hotel van can be used for pick-up and drop-off to this station. However van does not run on Sundays. I was not told this after I checked out to go to airport. Had to pay flat rate of $40.00 for a taxi to the airport on Sunday. Messed up our room assignment. Did not know who's error but was sharing a room with my sister and we were given 2 room keys to a room that was already occupied by one pe... Read more
    from Houston, Texas
    Submitted on 14-11-2016
    This used to be my one of my two favorite hotels in Atlanta. I was very happy with the rooms and the cleanliness the first few times I stayed here. The common areas are beautifully appointed, and the grounds are very nice. They have a great fitness room, sauna, and a Japanese garden. The staff members are wonderful as well. I do not rent a car when I am in Atlanta, and everything you could possibly want is within walking distance. The only problem is that I have gotten increasingly more dis... Read more
    from Beaumont, Texas
    Submitted on 15-11-2016
    Very good stay but price was misrepresented! But the overall service was very acceptable. I found the room service was excellent & staff was extremely friendly & always willing to meet my every needs.
    from
    Submitted on 16-11-2016
    My stay was very comfortable. The rooms were nice, clean and had everything I needed. The staff was pleasant and professional Wifi and fridge were a huge plus! I don't know what else to say but it wants more characters.
    from San Antonio, United States
    Submitted on 17-11-2016
    The service you will get at this hotel is highly courteous and helpful. They all have smiles on their faces and a ready hand to help when needed. The in-room dining was excellent and the view I had from my room (Sunrise AND the Downtown skyline) was spectacular. My only qualm was the quality of the room itself (which I spent little time in). The beds are rather had and the white stiff bedding left much to be desired.
    from Carrollton, United States
    Submitted on 18-11-2016
    Our stay here was wonderful and the cost was very reasonable for such a plush hotel. The room was spacious and so was the bathroom. It is in Buckhead and very near the mall and restaurants. I would stay here again and would recommend the hotel.
    from
    Submitted on 24-11-2016
    First its crappy snacks ... Water and juice is free but no complimentary adult beverages. And don't try to enter with just socks, even if you are a two year olds being carried by your parent..you'll be chastised like the soup Nazi. I was not with that party but offended to see the lack of service. We are currently staying at the hotel and hope our experience improves.
    from
    Submitted on 22-11-2016
    Excellent location, staff, and service. Great value, lots of shopping, fine dinning, and easy transportation wise to the airport. It's close to midtown and downtown. I would love to return some day soon and spend time in Buckhead.
    from
    Submitted on 27-11-2016
    Would have rated Grand Hyatt 5/5 but their payment method can cause complications.... had a 'pending' charge of the same amount of my stay so it caused me problems. Hotel is beautiful though, clean, tidy, luxurious, and excellent location. Mano, London.
    from Boston, Massachusetts
    Submitted on 27-11-2016
    Everything was great. Friendly, sincere staff, room in excellent condition, very comfortable lounge area. The Japanese garden really helped set the tone of our stay. Especially loved the extensive fitness room and it having windows.
    from Dallas, United States
    Submitted on 30-11-2016
    The staff were all very friendly and prompt with their attention to details. The room itself was comfortable and had everything that we needed. It is a great location, I will definitely stay here again.
    from Panama City, Panama
    Submitted on 02-12-2016
    I have been staying at the Grand Hyatt Hotel for four years during the end of November. The Buckhead location is perfect for shopping, good dining, great walking, and just about anything you would want to do. The rooms are spacious and the staff is very attentive. Prices are reasonable,and I highly recommend the breakfast plan option. The buffet is very good and offers a big variety of choices. If you bring your own car,you can self-park. If not, there is a free car service which will drop of... Read more
    from Toronto, Canada
    Submitted on 03-12-2016
    The Staff was excellent. You can relax in the lounge, enjoy a good drink with your pals, all night long and no one will bother you. Bathrooms and facilities were clean. Thank Heavens. The atmosphere here was just wonderful. I thoroughly enjoyed my short time here.
    from Newport News, Virginia
    Submitted on 06-12-2016
    When I got to the room, I realized it was next to an elevator, which I wasn't pleased about. I called down to the front desk and within minutes the young man that checked me in came up to the room with a key to a new room. Very nice!
    from Saint Simons Island, Georgia
    Submitted on 06-12-2016
    Overall great place! Close to shopping and food. On the expensive side 350.00 per night plus valet parking. The front desk personnel was great as were all of the valet staff. One word of warning... do not use the shuttle service, the driver was very rude and very late!
    from Sao Paulo, Brazil
    Submitted on 06-12-2016
    Great service - they make you feel important. Great location, many nearby restaurants and pubs. Breakfast a bit weak. Also great fitness centre with all you need. Will recommend for any type of business trip or conference.
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