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Hilton Garden Inn Albany

Albany, GA, US (ABY)

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Based on 432 reviews
Comfort and convenience at a top hotel.
Room & Rates
1 King Bed Deluxe - Hilton Garden Inn Albany - 1

1 King Bed Deluxe

  • 1 king bed
  • Premium bedding
  • Free Wi-Fi
  • Microwave
  • Mini-fridge
  • Coffee/tea maker
  • MP3 connection
  • Flat screen TV
  • Premium channels
  • Pay movies
  • Desk w/ergonomic chair
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1 King Mobility Accessible w/Roll-In Shower - Hilton Garden Inn Albany - 2

1 King Mobility Accessible w/Roll-In Shower

  • 1 king bed
  • Premium bedding
  • Free Wi-Fi
  • Microwave
  • Mini-fridge
  • Coffee/tea maker
  • MP3 connection
  • Flat screen TV
  • Premium channels
  • Pay movies
  • Desk w/ergonomic chair
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1 King Mobility/Hearing Accessible Roll-In Shower - Hilton Garden Inn Albany - 3

1 King Mobility/Hearing Accessible Roll-In Shower

  • 1 king bed
  • Visual alerts
  • Premium bedding
  • Free Wi-Fi
  • Microwave
  • Mini-fridge
  • Coffee/tea maker
  • MP3 connection
  • Flat screen TV
  • Premium channels
  • Pay movies
  • Desk w/ergonomic chair
Hide room details
1 King Bed - Hilton Garden Inn Albany - 4

1 King Bed

  • 1 king bed
  • Premium bedding
  • Free Wi-Fi
  • Microwave
  • Mini-fridge
  • Coffee/tea maker
  • MP3 connection
  • Flat screen TV
  • Premium channels
  • Pay movies
  • Desk w/ergonomic chair
Hide room details
1 King Bed with Whirlpool - Hilton Garden Inn Albany - 5

1 King Bed with Whirlpool

  • 1 king bed
  • Whirlpool
  • Premium bedding
  • Free Wi-Fi
  • Microwave
  • Mini-fridge
  • Coffee/tea maker
  • MP3 connection
  • Flat screen TV
  • Premium channels
  • Pay movies
  • Desk w/ergonomic chair
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2 Queen Beds - Hilton Garden Inn Albany - 6

2 Queen Beds

  • 2 queen beds
  • Premium bedding
  • Free Wi-Fi
  • Microwave
  • Mini-fridge
  • Coffee/tea maker
  • MP3 connection
  • Flat screen TV
  • Premium channels
  • Pay movies
  • Desk w/ergonomic chair
Hide room details
2 Queen Mobility Accessible w/Roll-In Shower - Hilton Garden Inn Albany - 7

2 Queen Mobility Accessible w/Roll-In Shower

  • 2 queen beds
  • Premium bedding
  • Free Wi-Fi
  • Microwave
  • Mini-fridge
  • Coffee/tea maker
  • MP3 connection
  • Flat screen TV
  • Premium channels
  • Pay movies
  • Desk w/ergonomic chair
Hide room details
2 Queen Mobility/Hearing Accessible Roll-In Shower - Hilton Garden Inn Albany - 8

2 Queen Mobility/Hearing Accessible Roll-In Shower

  • 2 queen beds
  • Visual Alerts
  • Premium bedding
  • Free Wi-Fi
  • Microwave
  • Mini-fridge
  • Coffee/tea maker
  • MP3 connection
  • Flat screen TV
  • Premium channels
  • Pay movies
  • Desk w/ergonomic chair
Hide room details
Hilton Garden Inn Albany
101 S Front Street, Albany, GA US 31701

Hold business meetings or weddings at this hotel, with 13,000 sq. ft. of event space for up to 300 people and a supportive event staff to assist with details. Do business in the 24-hour Business Center with Wi-Fi, secure remote printing and photocopying. Unwind after a busy day in the outdoor pool or enjoy an invigorating workout in the free Fitness Center.

Rooms at our Albany, GA hotel have all you require for a relaxing, productive stay. Amenities include Wi-Fi, flat-screen TVs, refrigerators, microwaves, coffeemakers and extra comfortable beds.

The Pavilion Pantry provides quick and easy meals. Wake up to a cooked-to-order breakfast or enjoy a delicious evening meal in The Garden Grille & Bar.

AMENITIES:
  • ATM Machine (+)
  • Accessible Facilities
  • Accessible Parking
  • Accessible Rooms
  • Audio Visual Equipment (+)
  • Baggage Hold
  • Business Center
  • Business Services (+)
  • Coffee/Tea
  • Coin Operated Laundry (+)
  • Conference Rooms
  • Elevator / Lift
  • Fireplace in Lobby
  • Fitness Facility
  • Free Wi-Fi
  • Laundry/Valet service (+)
  • Lounge/Bar (+)
  • Luggage Storage
  • Meeting rooms
  • On-Site Convenience Store (+)
  • Outdoor Pool
  • Printing services available
  • Restaurant (+)
  • Room Service
  • Safe Deposit at Front Desk
  • Swimming Pool
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 432 reviews
from
Submitted on 14-05-2016
Friendly staff, clean room, great food! What more could you ask for? This hotel was situated in the downtown area and was close to all areas of business we needed to find. Parking was not a problem and access to the building from the parking lot was great also. Staff was frinedly and worked well together and cooperated with each other on a level not often seen.
from Charleston, United States
Submitted on 15-05-2016
I really enjoyed staying at the hotel, walking to the civic center, great food, excellent service, employees really helped us in the beginning. I think to get more folks using the hotel you guys should serve complimentary breakfast. I stay in tons of hotels throughout the year and they offer complimentary good. Also for business pros you guys should offer soft drinks and adult beverages allowing them to use services in the hotel
from Atlanta, Georgia
Submitted on 16-05-2016
Kaysha Green was the absolute best! She is courteous, she has a great attitude, knowledgeable and makes you feel very welcome! Kaysha is a great example of excellent customer service. My overall experience with this hotel was great but she went over and beyond for my entire family!
from Mount Laurel
Submitted on 19-05-2016
The property was beautiful, perfect location, beautiful scenic area across the street, attentive staff, professional and ability to manage a sold out weekend with poise! I highly recommend this property for a weekend getaway, or a family vacation, you'll enjoy it the same.
from tennessee
Submitted on 25-05-2016
Nice, friendly. Across the street from river and the Ray Charles Memorial: rotating statue, music, and piano key sidewalks! At the restaurant, The staff are efficient and friendly. Special kudos to Tao, who knows how to treat her guests. Will be back!
from New Carrollton, Maryland
Submitted on 31-05-2016
My bus ride to Ga was far to long, however the hotel whirlpool clam my skin. The internet service was fast and gave my phone a strong signal. Best of all the front desk staff and the restaurant staff as well the Starbucks are the best at customer service. They all greeted me with a smile and inquire about my graduation, which was the reason for my stay. Hskp was a plus as they didn't distrub me while I was sleeping inside my room. They were very respectful of the DnD sign that was on my door.
from Albany, GA, United States
Submitted on 31-05-2016
We stayed here due to family graduation in the area and we really enjoyed our stay. The hotel lobby and waiting areas were nice and clean, great decor, we had a great time there. The rooms were spacious (we stayed in a King Size) and very clean. The firmness of the be was adjustable (although we did not know this in the beginning) but I must admit that the pillows were way too soft for our liking. The best part was the staff. The staff was just awesome. If I could remember their names I wo... Read more
from Georgia, United States
Submitted on 02-06-2016
We made reservations online to get away for a few days. Check in was easy. No issues. We produced ID and credit card, within about two minutes we had our keys. We felt secure with parking. The room was clean and the tempature of the room was nice. We decided to stay and have dinner in the hotel both nights. The food was very good (upscale). We enjoyed being able to have our evening meals outside overlooking Ray Charles at his piano. The buffet breakfast was good and the staff brought it to us. F... Read more
from Jacksonville, United States
Submitted on 02-06-2016
We got in a little early and they were able to let us check in with 2 kids this was a blessing. Staff always had a smile on and helpful. Every part of the hotel was CLEAN. I am picky and cant stand to see mold and saw NONE. They even were cleaning carpets that didn't give a strong musty smell. The pool was nice. The only thing is we didn't eat because we thought it was a little over priced.
from Celina, Ohio
Submitted on 02-06-2016
The staff was very friendly on our check in and check out. The pool looked really nice even though we did not use it. The room was clean and mostly quiet (small amount of road noise). Good location in town. There is a Waffle House right next door for breakfast that was excellent. I would definitely stay here if I was in the area.
from Macon, United States
Submitted on 09-06-2016
I had a wonderful stay at the Hilton Garden Inn in Albany. Everything went as well as it should. The rooms were clean as well as everything else at the hotel. The room were quiet and the bed was comfortable. However, what stood out to me was the friendliness of the staff. Everyone was so friendly and wore a genuine smile on their faces. They appeared as if they truly desired to serve the guests. That really stood out to me.
from Atlanta, Georgia
Submitted on 12-06-2016
The fact the hotel is located within walking distance from other attractions like the aquarium, convention center, and river walk made our trip enjoyable. Staff at the hotel was outstanding and understand what customer service is all about - the customer! The banquet staff made sure the room was set-up as required and food was delicious!
from Atlanta, Georgia
Submitted on 20-06-2016
I have had a very pleasant stay here. Staff very friendly, and our room always well maintained. The Ray Charles park across the street offers an nice walking trail in the morning, and you can swing your heart away in the evening.
from Chattanooga, Tennessee
Submitted on 24-06-2016
I travel here a lot. Albany has a few hotels and this one is the best. Location is great! Staff are solid. The pool and gym are great for workouts or family fun. The restaurant has great food. I enjoy the chicken sandwiches.
from Columbus, Ga
Submitted on 26-06-2016
The hotel is nicely kept and the staff is friendly. I was asked for money in the parking lot every night I was there and the security guard was rarely in the parking lot. Also, breakfast is not included.
from Brunswick, Georgia
Submitted on 28-06-2016
Just returned from another great stay at the Hilton Garden Inn in Albany, GA. I would highly recommend this hotel to anyone traveling to the Albany area. The staff knows the true meaning of southern hospitality!
from alpine, alabama
Submitted on 29-06-2016
The hotel was clean and comfortable. Nice location for us since it was halfway to our destination. Nice lobby and good bed. The breakfast looked real good but we did not have time to stay and eat. Good parking but be careful with parking....it is a little confusing after dark. We will stay here again. Very comfortable. There is a wonderful and scenic park across the street. Suggestion to Albany city. The park was very dark at night. Good stay!!!
from Dallas, United States
Submitted on 29-06-2016
This is probably the best hotel in Albany based on the following: amenities, location, and quality. This is a great hotel for any purpose: business or personal. Some of the best features include walking distance to downtown, Albany State University, Civic Center, and immediately across from the historic Ray Charles monument that is on the Flint River board walk.
from Martinez
Submitted on 03-07-2016
Easy access coming from Atlanta. Next to civic center, museum and Albany State University. Friendly staff. Very reasonable charges. Free parking. Free wireless. Standard fixtures and furniture. Liked the reading lamp very much. Mattress could have been a bit firmer.
from Atlanta, Georgia
Submitted on 04-07-2016
I was extremely happy with my stay...the staff was amazing, the breakfast is absolutely delicious, the rooms are so clean and cozy...I will not stay anywhere else while I'm visiting family and friends in Albany.
from Tampa, Florida
Submitted on 09-07-2016
Management is super friendly. The location of this hotel is right in the middle of Albany so you are close to everything . Would recommend for anyone to stay and there's a park right across the street.
from Atlanta, Georgia
Submitted on 10-07-2016
great hotel and services... room was very quiet, clean and comfortable with a great view overlooking the ray charles memorial and park... internet was free and very good bandwidth and connectivity... the fitness center was nice and clean with outstanding exercise equipment.. the restaurant food and service was outstanding for lunch and dinner... the hotel staff was friendly and helpful during our arrival and throughout our stay...
from Augusta, United States
Submitted on 12-07-2016
A great stay! The entire staff was friendly and accommodating. Clean and appropriately stocked. I would definitely stay again. I would how ever consider skipping the breakfast next time in favor of the Waffle House next door.
from Pensacola, United States
Submitted on 13-07-2016
After many years of traveling I have to say this was the best hotel I have ever been in. Everyone who worked there in every department were very hospitable. The food is awesome. Great places to stay if you are near Albany
from Vancouver, Washington
Submitted on 15-07-2016
What a wonderful joy the Hilton Honors loyalty program is ‚?? and Shannon‚??s upgrade for us to a Deluxe King (tub and separate shower) was living proof and most appreciated! The even-numbered rooms face the park right across the street ‚?? with the fabulous Ray Charles at the piano memorial statue ‚?? and the higher you go to the top 5th floor, the better. Sure, the outdoor Jacuzzi was sadly out of order and rumored to stay that way for some time, but the pool was happening, as was a well-eq... Read more
from
Submitted on 15-07-2016
The locals told us that the Hilton Garden Inn was a great place to stay. We took their word and booked a room last minute. Couldn't have been more pleased! The rooms are clean and the atmosphere was nice. They even have a Starbucks in the lobby! Would recommend to anyone!
from Columbus, Georgia
Submitted on 20-07-2016
I was traveling with my family for a reunion, the accommodations were perfect, the staff was extremely friendly, and the food was wonderful. They even contacted me when they found the necklace my daughter lost. The place is wonderful.
from Albany, Gabon
Submitted on 20-07-2016
Great location downtown. Great service from the staff. Enjoyed my stay! I will always stay at the Hilton Garden Inn when I'm in need of great service and a nice, clean room! Restaurant was great for both breakfast and dinner. My room was fresh and clean. The staff was friendly from check in to check out. I really enjoyed my stay.
from Palm Beach, United States
Submitted on 20-07-2016
This hotel was very nice and close to everything. Breakfast was good and so was the service 5 stars. The Staff was nice, very helpful and funny. Next time I'm in the area I will stay at this hotel. Across the street is a nice park to walk along the river.
from Newnan, Georgia
Submitted on 24-07-2016
I was welcomed with pleasantly and friendliness from the front desk. They were able to easily accommodate my late check out. I had dinner there as well.....the service was real good and friendly, which is nice when traveling by yourself. The food was nice and tasty...soup and burger. My room was up to hilton standard. When checking out, she was friendly as well. The staff seems to enjoy their jobs and gives good quality of service.
from Tyrone
Submitted on 24-07-2016
We stayed here for our family reunion. The food, rooms, and staff were excellent! There were 2 other family reunions there, but you couldn't even tell. I would definitely stay again and highly recommend this property!
from
Submitted on 26-07-2016
Very nice hotel with friendly and helpful staff. Be sure to visit the visitors center down the street. If you want the view of the pool or the lovely park across the street be sure to book the EVEN numbered rooms. Will definatly stay here again
from Hinesville, Georgia
Submitted on 28-07-2016
Was home in may every weekend June for father's day and July for family funeral. I really love this hotel. Will recommend this hotel to everyone. Nice area and clean quiet stay. Just needs more free breakfast for hhonor members. As a compliment to members.
from Aurora, Colorado
Submitted on 03-08-2016
Nice hotel and very friendly staff. I enjoyed my stay. I would highly recommend this hotel to business guest as well as family. The hotel is located in an area that is convenient to the highway and restaurants.
from Moultrie, Georgia
Submitted on 09-08-2016
I have been to this location a couple of times and always feel welcome and the location is always fresh and clean. The staff acknowledges you and makes you feel welcome and just all around I feel comfortable.
from Washington DC, District of Columbia
Submitted on 12-08-2016
Great value for this hotel. Clean rooms with comfortable beds. The walls are very soundproof, which created a quiet and peaceful atmosphere. Really enjoyed sitting outside on the patio under the pergola!
from Atlanta
Submitted on 14-08-2016
I stay here often. Very good staff. The restaurant food is pretty good. Rooms are always clean. The only thing that could make it better is to make soap vs body wash a choice as it relates to showering.
from albany, United States
Submitted on 15-08-2016
Great location and the hotel was very clean and the staff were very friendly. Nice park that was dedicated to and has a statue of Ray Charles statue on his piano adjacent to the entrance which plays his songs. The seats in the park are of the music notes. There is a Waffle House right next door very convenient. Albany University is down two lights.
from Montgomery, AL, United States
Submitted on 15-08-2016
Just across the street from a wonderful outdoor park and monument paying tribute to Ray Charles, 1 block from Albany GA's visitor center and a short walk down to Riverfront Park on the bank of the Flint river, this hotel is a great option if you want to be closer to down town vs. out with all the hotels north of downtown.
from rockledge, United States
Submitted on 07-09-2016
staff very courteous, excellent location convenient. just need more parking. love the view. easy check in breakfast great, we plan to stay every time we visit.love the Starbucks inside the hotel. just wonderful overall
from albany, United States
Submitted on 07-09-2016
Had a bad experience in checking in. Once I arrive, key would not work in door. I had to get the key rekey twice thru the elevator process. A technician was sent. He arrive with a screwdriver and the door would not. had to use the elevator to get another room. one I received another room the curtains would not open. called for repairs twice and never did get any service for repairs.
from Snellville, United States
Submitted on 07-09-2016
Every aspect of this hotel is outstanding. The staff in all areas were extremely polite and helpful. Restaurant was very good, and reasonably priced. The staff throughout the hotel seemed to be on a mission to ensure that my stay was perfect!
from Atlanta, Georgia
Submitted on 08-09-2016
This hotel was very clean. The staff has a great personality and very friendly. The only thing that needs changes signage for the parking lot areas. Other than that the stay was great the hotel is clean and it was a pleasure to stay at the Hilton Garden Inn Albany
from Upper Marlboro, United States
Submitted on 08-09-2016
We went to Albany, GA for the premiere of our new show. We stayed at the Hilton Garden Inn and the staff was very welcoming and courteous. The rooms were nice and the beds felt wonderful. I would recommend
from Dothan, Alabama
Submitted on 10-09-2016
Friendly staff. Very helpful. The room originally assigned to us was clean but smelled like someone had been smoking in it. We asked to be moved and it was no problem. The new room was clean and smelled clean. Late check out was no problem. No continental breakfast. There is a small restaurant or coffee shop in the lobby but we did not use it.
from Albany, Georgia
Submitted on 10-09-2016
Great, thanks for all you did, we couldn't have asked for a better crew to work with. Even the matience man held took item in and held us to get settle. The manager came in several times to check on us , the food prepare checked on us to make sure we were happy with the food
from Tallahassee, Florida
Submitted on 11-09-2016
I always enjoy the Hilton Garden Inn in every city I visit. I love all of the amenities which saves me time and allows me to enjoy my visit. I also love the business center I never have to bring my laptop when I stay at the Hilton Garden Inn. I am able to handle any business emergencies without leaving the hotel.
from
Submitted on 13-09-2016
The entrance is lovely. the employees were friendly and courteous, even smiling. That's a plus for me. Both days of our stay the help was very eager to take care of our rooms and asked it they could be of assistance in any other way. Even asked if we needed more towels for our room, because we did not request any thing from them. Ray Charles center across the street and our rooms were facing it, the younger ones in the family really was happy about that. We enjoyed.
from Milledgeville, Georgia
Submitted on 15-09-2016
I stayed at the Hilton Garden in for business in Sept. Hotel was clean and the rooms were nice. I had a business appointment at Phoebe Putney hospital and this location in very close to the hospital. Makes it convenient when you have such an early appointment
from Chesapeake, Virginia
Submitted on 15-09-2016
This is my 2nd time staying at this hotel. Once again I was very surprise. It beat my expectations. I looked for items I could complain about and I could not find any. I was kind of shaky on the breakfast since I wasn't given any instruction on what to do, but the breakfast was made to order and pretty decent. Don't think it‚??s free.
from Montgomery, Alabama
Submitted on 16-09-2016
We had a wonderful experience at this location. This is the hotel of choice whenever we are in town. The accommodations are conducive for both business and after business activities. My husband often comes with me while I'm working and rarely leaves rye building because the hotel is very resourceful. The staff is very friendly and personable!
from Dallas, United States
Submitted on 15-09-2016
When I'm in Albany for work, this is where I stay. It's nice! I'll be staying there on business each time I visit. Won't be back for a while, but when I return...it will be here...there. Thanks so much!
from Jefferson City, MO, United States
Submitted on 17-09-2016
Though it was suggested that I stay at a different hotel, I stayed here due to the company travel requirements. I was pleasantly surprised. The staff were fantastic, and the restaurant - meals and service - were very good.
from Atlanta, Georgia
Submitted on 26-09-2016
This location is near the river walk area. This provides a great place to exercise after a day of business meetings. Consider bringing a bicycle for an afternoon ride. The hotel staff were very friendly and helpful.
from Tulsa
Submitted on 08-10-2016
Great location, wonderful view of the river and park with walking trail. HS reunion was held at the Flint RiverAquarium,only a 5 min. walk from Hilton. Staff was friendly and helpful. Highly recommend.
from Albany, Georgia
Submitted on 08-10-2016
I can't say enough about the quality and experience we had at this place. The staff was polite and everything was clean. He location offered a lovely view of the Flint River. We would definitely stay here again. Flint River area.
from Miller Place, New York
Submitted on 10-10-2016
Very nice room, smelled fresh, the bed was great. The room has a keurig coffee maker, fridge, but no safe in the room. They do not offer a free continental breakfast, but have a restaurant on the premises.
from Charleston, South Carolina
Submitted on 10-10-2016
We were evacuating for a hurricane, so pretty stressed. Everyone, from the employee who worked hard to find any hotel anywhere to the housekeeper who scoured the property to find an extra luggage rack, was pleasant and helpful.
from SAVANNAH
Submitted on 11-10-2016
Great experience! Would definitely stay again, we had 3 rooms 7 adult 4 children, we enjoyed the sitting area where we played games at in the lobby, on site restsurant and chef was great! Several restsurant and shopping, close by.
from
Submitted on 14-10-2016
This hotel was very comfortable stay. Had to book last minute because storms on the east coast. This was a good choice for our stay in Georgia. Because the hotel was very crowded I had to park on street across from hotel. That made us feel uncomfortable because we didn't know the neighborhood. A lot of hotels offer complementary breakfast in which this one did not.
from Brunswick, Georgia
Submitted on 17-10-2016
This was not a pleasure trip or vacation. We were evacuated from the Georgia coast due to Hurricane Matthew. We had not planned this trip yet the staff and facilities at the Hilton in Albany were excellent.
from Ellaville, Georgia
Submitted on 18-10-2016
I had a great experience. I loved the view from my room. The bed was big and I loved the whirlpool. My boyfriend and I loved it and had a great overall experience. We will definitely come again sometime in the near future
from Marietta, Georgia
Submitted on 20-10-2016
A very clean hotel in a very accessible location. However, I walked in after 6pm and the front desk was deserted. A security guard had to go get the front desk clerk. I was in a bad mood and that didn't help. The next day I had dinner and asked for a medium well steak. I was brought a medium RARE steak. However, the server realized his mistake and the chef cooked me a new steak with side items.
from Marietta, Georgia
Submitted on 23-10-2016
This property is very convenient to the airport and in a safe area. In the summer and fall, the patio is a nice place to wind down. The staff is very friendly and the chef does a great job. The salmon isn't always on the menu. Ask the server. It's one of their best entrees.
from Columbia, South Carolina
Submitted on 24-10-2016
I stayed a week on business. Impressed. The people were all friendly and helpful. The bed was great. Mattress and pillows were extremely comfortable. The place was clean and modern. Only had breakfast there each morning, but it was great. Hot food and again, friendly service. Will stay again when in the area.
from Decatur, Georgia, United States
Submitted on 01-11-2016
Took a weekend off to go down south and decided to stay at the Hilton Garden Inn. We were able to walk right out of the hotel to the Ray Charles Plaza and the Veterans Park. This hotel is in a great location; the Albany Civic Center is just across the street and there's quite a few fast food restaurants in the area......excellence choice. Will stay here again when in the area.
from Atlanta
Submitted on 07-11-2016
Drove down from Atlanta and stayed one night a couple of weeks ago. I received excellent customer service, especially from Kayshia Green - and hopefully I am spelling her name correctly. I saw Kayshia working late at the hotel restaurant/bar with a great attitude helping many customers. And very early the next morning Kayshia was there again working with customers with an excellent attitude. Thank you management for bringing on good staff.
from Lehigh Acres, Florida
Submitted on 10-11-2016
most of the time higher price then the hotel if you call direct. A lot of the time its hard to understand the rep .If you call they will try to up sell you and, want to offer all kinds of things ?? Not a fan of any of these places !
from Auburn, Alabama
Submitted on 15-11-2016
The dinner service was extremely slow - over and hour to get a salad and 1:45 to get the pork. I was issued a room that was already occupied. The front desk staff was polite and tried to correct the issues.
from Covington, United States
Submitted on 17-11-2016
Location is good, but customer service could improve. Food/coffee was not served hot! Could not understand room bill initially. Did not notice security in the parking lots only in the entrance of hotel. Lighting could be better at night, around hotel/parking lot.
from
Submitted on 21-11-2016
My family and I were awakened around 4:00 in the morning by someone actually entering our room with a magnetic key! Luckily we had the swing bar latched or they would have barged right in. How could this happen if we (and hotel staff) were the only ones who should have had a working key? You can draw your own conclusions as I was not able to get a resolution. I made it to the door in time to see a male going down the hall and could hear a female loudly proclaiming she was drunk. I called th... Read more
from Ft. Lauderdale
Submitted on 21-11-2016
Stayed overnight at the Hilton and the experience and customer service was excellent as always excellent. The staff was friendly. From the front desk the young man at check in greeted me with a warm and friendly hello.
from Atlanta, United States
Submitted on 21-11-2016
I had a great experience at this hotel, the staff was friendly and really went overboard to make sure I had what I needed. I ate dinner in the restaurant and the food, especially the house salad, was really fresh and good! I highly recommend choosing this hotel!
from
Submitted on 28-11-2016
The hotel was very nice and would stay her again please get better pillows. The staff was great with directions and advice in the area the lobby was nice and clean along with the snacks . I enjoyed my stay at the Hilton Garden Inn Albany, Ga
from Fayetteville, North Carolina
Submitted on 01-12-2016
I spent two nights here. Customer service was superb. I was greeyes with a smile and the hostess made sure I was happy with my room. The room was exceptionally clean. The bathroom was clean. The bed was comfortable. The view was spectacular. The cost of the room was reasonable for Thanksgiving weekend. I would stay at this hotel again.
from Cohutta, Georgia
Submitted on 03-12-2016
The food is amazing! Awesome breakfast to select from and dinner is also great. Loved the flavored waters in the lobby. Hotel staff was very friendly!!! I would recommend to anyone. Rooms are very clean
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