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Red Roof PLUS West Palm Beach

West Palm Beach, FL, US (PBI)

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Based on 196 reviews
Nearby points of interest also include Playmobil Fun Park.
Room & Rates

0B

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Bathroom - Free toiletries
Practical - Free local calls
Comfort - Air conditioning and daily housekeeping
Smoking
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Deluxe Two Full Beds Non-Smoking

Deluxe Two Full Beds Non-Smoking

2 Full Beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Bathroom - Private bathroom, free toiletries, and a shower/tub combination
Practical - Free local calls
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Bathroom - Free toiletries
Practical - Free local calls
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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0B

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Bathroom - Free toiletries
Practical - Free local calls
Comfort - Air conditioning and daily housekeeping
Smoking
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Standard Room, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Bathroom - Free toiletries
Practical - Free local calls
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, Non Smoking (2 Full Beds)

Standard Room, Non Smoking (2 Full Beds)

2 Full Beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Bathroom - Private bathroom, free toiletries, and a shower/tub combination
Practical - Free local calls
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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0B

2 Full Beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Bathroom - Free toiletries
Practical - Free local calls
Comfort - Air conditioning and daily housekeeping
Smoking
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Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Bathroom - Private bathroom, free toiletries, and a shower/tub combination
Practical - Free local calls and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large)

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Bathroom - Private bathroom, free toiletries, and a shower/tub combination
Practical - Free local calls and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Red Roof PLUS West Palm Beach
2421 Metrocentre Boulevard I-95 at 45th Street, Exit #74, West Palm Beach, FL US 33407

Rooms
Make yourself at home in one of the 129 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones with free local calls, and housekeeping is provided daily.

Amenities
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless Internet access.

Business, Other Amenities
Featured amenities include express check-out, a 24-hour front desk, and an elevator (lift). Free self parking is available onsite.

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Know Before You Go

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Elevator / Lift
  • Express Check-Out
  • Free Local Calls
  • Outdoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 196 reviews
from Jesup, Georgia
Submitted on 08-04-2016
This hotel was disgusting, very dirty. Our room has bugs in it and the pillowcase on one of the beds had makeup on it. Looked like it hadn't been changed, the air conditioner was not very cool. The hallways were filthy looked like they had not been vacuumed in a long time. I was very disappointed, it smelled yucky. Thank goodness hotels.com was able to help me cancel my reservation and find another hotel. I won't be returning to this hotel ever!!!
from Lake Placid, Florida
Submitted on 08-05-2016
checked into Red Roof plus on Sat 5/7 around 4PM. Didn't catch the gents name who checked me in but even though his allergies were acting up he worked through it and got me into my room quickly even going to make sure it was ready. Next morning, Sunday I had to get going by 5am for fishing trip and the same gent was on duty and to my joy he had coffee ready. Wish I had gotten his name but thank you to Red Roof plus for hiring such people to represent you
from
Submitted on 09-05-2016
I was experiencing a horrible day before finally arriving at this hotel. However once there I received very outstanding customer service from the employee by the name of Tiffany M. She was very patient, kind, and highly helpful with me finding a comfortable stay while at the Red Roof hotel.
from
Submitted on 10-05-2016
Tiffany made check in easy and pointed out some of the better features of the property. Parking was properly sized in number of spaces and there was room for larger vehicles. Close to the 95 and easy access.
from
Submitted on 19-05-2016
Me and my girlfriend were in a very bad spot unable to get a room after our original reservation charged extra.Thankfully Jasmine and Tiffany,the people at the front desk of the next place we tried, helped us find a place we could stay and even helped us get there I cannot thank them enough for their help.
from Myrtle Beach, South Carolina
Submitted on 07-06-2016
Basically clean, just kind of old, bed could have been more comfortable. TV good, nice large screen, personnel very accommodating. Conveniently located, lots of restaurants and all kinds of shopping close by.
from Austin, Texas
Submitted on 19-06-2016
I was originally put in a basic room with no microwave or fridge. The font desk agent Jasmine was kind enough to upgrade me to a better room with more features, for a small fee of course. She also informed me about the redicard program to get points for free nights. The room was excellent and I enjoyed my stay at the Red Roof plus.
from
Submitted on 20-06-2016
Just booked at the Red Roof (property name 227) and Tiffany M. was great at the service desk and very professional. The room was clean and u can tell that it was just cleaned. Smelled and looked like a 5star resort. I will b returning here soon ???
from Port Orange, Florida
Submitted on 10-07-2016
We booked this based on comments on trip advisor of how nice it was in previous reviews. Let me tell you- we had a group staying here and both of our rooms had bugs!!! One room shower curtain had blood stains on it. Rooms have laminate wood flooring with a tiny carpet which is not comfortable for the feet. Paint peeling everywhere, rusts stains in bathroom. I understand for the price you get what u pay for; but for $80 I should not have to deal with bugs everywhere. At least be clean!!!!! Front ... Read more
from
Submitted on 13-07-2016
This is perhaps one of the best hotels that I have stayed at over the past 10 years while traveling. The staff are very friendly and accommodating. Very clean rooms and property. The management couldn't have been more helpful. Thank you Mr. Huertas - I will be recommending your hotel to others, friends and family. Regards, P. Gibson
from
Submitted on 19-07-2016
Front desk clerk very unpleasant......... Room wasn't very clean...............housekeeping wasn't up to par............ I did not enjoy my stay, will never return....................... pool area wasn't clean either... room has air condition... need better pillows....................
from West Palm Beach, Florida
Submitted on 26-07-2016
I enjoyed my stay here. The only problem i had was with other guests leaving their children unattended so that they were free to run around and knock on people's doors, but the problem was quickly addressed by hotel security. Tiffany, at the front desk is an awesome employee, she was very helpful when it came to any questions or concerns i had.
from Homewood, Alabama
Submitted on 05-08-2016
Loved the room (302). Killed a roach. No more problems in this room. Had to move to new room (321). Loved the upgrade. Next door to Cracker Barrel (more signage posted would help locating this eatery). Wal-Mart is close by as well. Though one could miss it on the right side of the rode with trees blocking the sign. Front desk staff (Jasmine and Tiffany) were extremely over the top in doing their job. I left my insulin behind (I'm from Alabama). These ladies worked with me and FedEx to get my me... Read more
from West Palm Beach, Florida
Submitted on 06-09-2016
I strongly recommend the Red Roof Plus in West Palm Beach, Fla. as a safe, secure, quiet, conveniently located hotel. The rooms are well-maintained and for the value traveler you can't get a more reasonable nightly price in the entire West Palm Beach, Fla. area. The hotel manager, Luis, is also very attentive to special room requests such as being provided or transferred to a room away from any dogs, as this is a pet-friendly hotel.
from
Submitted on 08-09-2016
Absolutely horrible! After driving ten hours straight from the pan handle we finally arrived absolutely exhausted & couldn't wait to check k in, get a shower & lye down. None of this even came close to what actually occurred upon us arriving. The room was booked and paid in advance that morning before we even got on the road for us. Went to check in and was told the room had only been reserved not paid for. We used booking.com instead of priceline and learned that site does not cover the expense... Read more
from West Palm Beach, Florida
Submitted on 13-09-2016
You are near I 95, Walmart, gas stations and Sam's Club - good location. The room is clean and nice. I complained about a smell in the room and it was dealt with asap.The place was clean and I felt safe there. The people at the front desk were helpful. It was worth the money that was spent.
from Miami, Florida
Submitted on 26-09-2016
I've stayed at this motel mutiple times over the past several months. The front desk staff is always pleasant and professional (even when a tired traveler is being rude). Once I accidentally left my iPad in the room when I checked out. The following night I returned and the general manager personally helped me find it. The cleaning staff had found it, and tagged it with the room number and time so that it would be returned to me. Thanks.
from West Palm Beach, Florida
Submitted on 07-10-2016
Had to escape a possible hurricane and found Red Roof Inn. The entire staff was very nice and helpful. The room was nice as well as clean. My cat and I had a very nice stay. Really appreciated a pet friendly hotel. I'll spend all my storms there!
from Apopka
Submitted on 08-10-2016
I love this place staff are very friendly and tiffany s was very nice she helped my mom wit her room as well as myself and my sisters and brothers we will be staying here from now on when we come on vacetion here thanks red roof inn family we love u guys
from Las Vegas, Nevada
Submitted on 10-10-2016
As a result of the recent hurricane matthew, me and my husband were forced to stay an extra day on our reservation. However, the young lady Jasmine at the front desk was more than pleasant about helping us out. The front desk accomidated us as much as they could, and tried their best to make us feel like family. we appreciate you guys.
from South Salem, New York
Submitted on 14-10-2016
Highly Recomend! This property was great but most importantly was the staff they are the best professional, courteous - Excellent customer service A shout out to Tiffany S. at the front desk she made a difficult day (driving though hurricane effected areas in NC/SC/GA/FL - My thoughts go out to all those effected) so much better with her outgoing positive attitude - Thank you Also want to thank the front desk person in the morning (around 10:45am) - She was excellent as well and very helpful I ... Read more
from
Submitted on 23-10-2016
Great customer service she was nice and showed great hospitality service nice & friendly. If there was a problem she was very open to fix it great voice for a wake up call and she even makes fresh coffee upon your request. The service she provided was excellent exceptional customer service
from Gainesville, Florida
Submitted on 23-10-2016
I was put in a room that seemed not too clean and i was not satisfied with the appearance of the customer service. After my first nightmare of a night i was met my an attendant named Maria B, who was so nice , and moved us to a nice clean room, that was cleaned by a lady named Roxana. Never had i encountered such good hospitality and such a clean room. I appreciate the ladies time they took out to accomodate me and my family.
from
Submitted on 26-10-2016
Maria B. is absolutely professional and most personable. From being greeted at check-in to advising me of the Redicard benefits associated with Red Roof, to the next mornings greeting, I highly recommend asking for Maria at this property. Stellar Service!!! Be sure to leave a compliment during your stay... Adam G. - Florida
from Georgetown, Canada
Submitted on 27-10-2016
We have become regular users of Red Roof. Every visit is consistent and pleasant. The rooms are very well maintained, clean and affordable. We have stayed at Red Roof's in Florida and Ohio multiple times. Highly recommend.
from
Submitted on 28-10-2016
At first when I saw the deal to reserve a room at this hotel I was very skeptical. But my stay was excellent! Room very clean and spacious. The receptionist Tiffany M was so friendly and helpful. I would definitely stay again when I am in the area and I have already recommended this hotel to my friends and family.
from
Submitted on 29-10-2016
Had a wonderful 4 nights stay at Red Roof Inn. The hotel is located in a good location.The customer service was great. The rooms were clean. I had no problems with the WIFI and had good selection of HD channels to watch.
from West Palm Beach, Florida
Submitted on 01-11-2016
Maria b was amazing and very helpful. She's an awesome part of your team, I've never gotten such good customer service at any hotel and she was the sweetest. My boyfriend and I enjoyed our time there and it was very last minute and they were able to cater to our needs. Thank you so much!!!
from Lakeland, Florida
Submitted on 02-11-2016
We booked an overnight stay before heading to the Ft Lauderdale cruise port. Couldn't have been more pleased with that decision. Location was just off the interstate, right next to a Cracker Barrel. Room was spacious and clean. Mini fridge, microwave, iron, hair dryer, coffee maker, 37" TV, and ice cold ac!! Plenty of desk top work room, and more than enough receptacles everywhere. All staff were polite and helpful from front desk to housekeeping. I wasn't feeling well after the cruise so we boo... Read more
from
Submitted on 07-11-2016
Roaches crawling every where they keep towels hidden like there Make of gold. I would not visit red roof plus again. Children run up An down the hall way in the morning An at night time they knock on the door An run.
from Dresher
Submitted on 09-11-2016
Conveniently off I-95 above the outlets, below PGA golf courses, with a convenience store across the street with gas, and a Walmart down the block. Pet Friendly with microwave & Frig/freezer. Grounds are little dirty, so watch where your dog puts his head. Can be noisy early evening since out of area Contractors are many of the guests.
from West Palm Beach, Florida
Submitted on 13-11-2016
When I arrived with my cat, my hotel room was booked for a different weekend through an error on the hotels.com website. Tiffany worked with hotels.com to get my reservation cancelled. She booked me into the last room available and upgraded me to a premium room at little cost. She was very sweet and helpful in a very difficult situation. The room was clean and the location is great. It is within walking distance of a cracker barrel.
from Port Orange, FL
Submitted on 14-11-2016
We really enjoyed our short stay at this location. Except for our reservation being cancelled for some reason, all worked out well. The Premium Double room we had was very clean and well stocked with amenities. The reason for not getting the 5th star is because, #1 there are not any outdoor receptacles, in sight, for the doggie waste. And, #2 the trash can in the lobby vending room was the filthiest I have ever seen! Besides overflowing onto the floor, it just was nasty. That lid had to have bee... Read more
from
Submitted on 17-11-2016
Just start by saying Miss. Tiffany M. customer service is just so awesome she make sure that we're comfortable if we needed anything she made sure we had it in a timely manner. she made sure any questions we have to ask she was always, was ready to answer with a smile. Even with the rates of the rooms she always explain the prices to us and made us understand each and every thing, I mean , I would recommend someone to come here and stay because she has very beautiful and wonderful customer servi... Read more
from Binghamton
Submitted on 22-11-2016
I stayed there for about 6 nights while helping my daughter, Blake, move to Florida. We were treated with amazing customer service from the manger and the entire staff. I could not have been more satisfied. Great place to stay with reasonable rates & great quality hotel. Love this RRI and plan on staying at least once a year while visiting my daughter. If any of your staff ever comes to Johnson City, NY. please come stay at the RRI. Our staff is equally terrific and it would be our pleasure to a... Read more
from Pittsburgh, Pennsylvania
Submitted on 25-11-2016
For the price, it was a great stay. The place was clean and somewhat recently renovated. Staff was friendly. We would have given it four stars but there wasn't any coffee in the lobby and a couple other minor inconveniences.
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