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Hilton Palm Beach Airport

Fort Lauderdale, FL, US (FLL)

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Based on 928 reviews
The Hilton Palm Beach Airport hotel in West Palm Beach, Florida.
Room & Rates
2 DOUBLE BEDS NONSMOKING - Hilton Palm Beach Airport - 1


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2 DBL BEDS ACCESS NONSMOK - Hilton Palm Beach Airport - 2


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2DBL MOB/HEARING ACC W/TUB - Hilton Palm Beach Airport - 3


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2 DBL BEDS SUPERIOR ROOM - Hilton Palm Beach Airport - 4


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1 KING BED NONSMOKING - Hilton Palm Beach Airport - 5


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1 KING 1BDRM SUITE NONSMOK - Hilton Palm Beach Airport - 6


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1 KING ACCESSIBLE NONSMOK - Hilton Palm Beach Airport - 7


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1KNG MOB/HEARNG ACC RI-SHW - Hilton Palm Beach Airport - 8


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1 KING BED SUPERIOR ROOM - Hilton Palm Beach Airport - 9


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1KNG 1BDRM EXEC STE NOSMOK - Hilton Palm Beach Airport - 10


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Hilton Palm Beach Airport
150 Australian Avenue, West Palm Beach, FL US 33406-1473

The property offer 245 spacious and luxuriously appointed non-smoking West Palm Beach, FL hotel rooms as well as 100% smoke-free indoor facilities.
The newly renovated guestrooms boast spacious layouts and breathtaking views of the West Palm Beach skyline or the tropical foliage surrounding beautiful Lake Cloud. Come experience the best night's stay that West Palm Beach and Hilton Hotels have to offer.
Discover for yourself how the Hilton Palm Beach Airport hotel offers state-of-the-art amenities for the business and leisure traveler, as well as a resort atmosphere for your relaxation and enjoyment.
The Hilton Hotel in West Palm Beach, Features:  
The Newly Renovated Veranda Restaurant serving classic American fare in an relaxing lakefront atmosphere. Brand new Club 10 bar and lounge featuring daily happy hours and high energy music and entertainment.
The Tiki Bar located poolside, serving food and spirits all day.  
Heated pool and hot-tub overlooking Lake Cloud. Le Cafer serving Starbucks coffees and refreshments.
Complimentary transportation to Palm Beach International Airport. Complimentary transportation to local attractions including CityPlace. Zip-In/Zip-out self-service automated kiosks.
Complimentary Wi-Fi Internet service for all guests.
Executive Club level floors available. 

The West Palm Beach Hotel Guestrooms Feature:
245 elegantly appointed king and double-sized rooms.
Parlor suites available with one or two bedrooms. Newly renovated bathrooms . Crabtree and Evelyn La Source Bath Amenities.
Wi-Fi Internet service provided in all rooms. MP3 compatible alarm clock radios.
Hiltons Serenity Sleep beds. Microwaves and refrigerators upon request.  Workspace area for laptop and office needs.

Attractions in the West Palm Beach Neighborhood: CityPlace - upscale shopping and dining district. Downtown West Palm Beach and Clematis Street.  
World renowned Worth Avenue and Downtown Palm Beach. Palm Beach County Convention Center. Norton, Morikami and Flagler Museums. Roger Dean Stadium - Home of the St. Louis Cardinals.
World class championship golf and recreation.
Ocean activities and recreationThe finest in service from a resort style property with the convenience of an airport property - It happens at the Hilton Airport hotel in West Palm Beach, FL.

Amenities Include: Meeting Rooms, Restaurant, Wireless Internet Access, Whirlpool, Pool Business Services Include: Business Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 928 reviews
from Georgia Coast, Georgia
Submitted on 18-05-2016
There may be a nice view from your room, but don't plan on seeing anything due to the thick film of bird crap, mold, and dirt on the windows. Also, the property's restaurants just don't deliver quality.
from Bonita Springs, Florida
Submitted on 21-05-2016
I stayed just one night. Hotel decor, staff, and food were all very good, and the room was clean, and bed comfortable. My only complaint is that the A/C was loud, and some aspects of the bathroom and room needed minor upgrades/repair (ie. sink had large crack, drain was rusted, etc). The hotel has three eating areas including a bar. A hot buffet is offered in the morning (not free). There is a outside pool with food service.
from Greensboro, United States
Submitted on 20-05-2016
There are too many issues here to justify a return trip. It is very difficult for me to believe that this is a Hilton, and I have stayed at other Hiltons that were awesome!!! The desk staff could use a courses on customer service or relations; as soon as possible!!! The Chef can use some recipe ideas and possibly expand their breakfast food choices tom include other dietary preferences beside bacon and sausage (pork).
from West Simsbury, United States
Submitted on 23-05-2016
I was treated very well and will continue to use this hotel on future visits. The front desk check in was quick and efficient, was told of all amenities. Room was clean and appropriately sized. Spent time at the bar outside by the pool after a long day. Very relaxing and was allowed to visit with my business partners without minimal interruption. Service was outstanding
from Florida
Submitted on 24-05-2016
I want to like this hotel - I really do. It's very convenient for work (travel to Palm Beach at least twice a month). Great tiki bar outside overlooking a lake. Staff always pleasant. BUT.. I just can't get past the dirt and the "wet dog" and moldy smell in most of the rooms. Long story short, checked out early this week because: 1. LOTS of black mold in the bathroom. 2. "Extra" shoe found next to the bed (left over from a previous guest I hope..) 3. Overall moldy/dirty smell (like w... Read more
from Key West, Florida
Submitted on 28-05-2016
The Hotel's public areas are very nice. The lobby and the pool/restaurant area were beautiful. The front desk was efficient. The carpet in the room was worn and faded in the traffic patterns within the room. The double beds are a little small and queens would be better. We did not have an ice bucket. There were real glass cups not plastic - that was nice. The beds were very soft, but comfortable. The Hotel was easy to get in and out of. The staff was professional and accomodating. Ove... Read more
from Moraga
Submitted on 03-06-2016
Ice machine on my floor and several other floors was not working. Tub was clogged and would not drain. The front desk folks were very apologetic for the situation. It's not their fault. Fix he ice machines and drains. I stayed here because you are a hotel 6! I don't stay at those places.
from Key West, Florida
Submitted on 03-06-2016
I have to say I was very excited about staying here for a recent softball tournament and was greatly disappointed. The carpets which were green were very dirty and had to wear shoes in my room... decor was was loud and light shined in from door crack, not to mention you could here everything that went on in the hallway. Service was not as non existing compared to other Hilton Hotels I have stayed at. Will not be returning to this one.
from FL.
Submitted on 05-06-2016
The hotel was in a good location for us the work shop was in the banquet room,the hotel was selling cans of coke and other items outside the door my jaw dropped when I paid $3.00 for a .25 cent bag of chips and $3.00 for a can of coke but it's the convenience , no microwave but very nice rooms. except for the restaurant was not of the same standard.
from Leesburg, Florida
Submitted on 06-06-2016
We were flying out small plane from central FL to Bahamas. Weather at our destination had deteriorated to we over nighted at the Hilton. Transportation provided to and from airport. Desk people were friendly. Our room was very nice. The Tiki bar at the pool WD pleasant and the bar in Lobby was very nice and poured a great serving size of Scotch. Food was good. The room was very quiet.
from Detroit, Michigan
Submitted on 14-06-2016
Hotel and staff were very accommodating. Tiki bar staff were great. Room was satisfactory. Breakfast buffet was good. I would recommend this hotel. It should be noted that at present parking lot is under construction.
from Erie, Colorado
Submitted on 16-06-2016
Nice staff and good food, but this hotel is definitely showing wear. The location is very convenient to the airport, and the lake view is nice. Good breakfast buffet and decent dinner options at the tiki bar. Ask for a room that does not have a strong smell.
from Fort Lauderdale, Florida
Submitted on 19-06-2016
Excellent experience from the gentleman who opened my door to the chef who prepared my eggs it was the most wonderful experience. I would stry again. They have a Starbucks right there in the hotel that was really cool. I didn'the use the pool, it was raining, but some were they looked like they were having fun
from Boca Raton, Florida
Submitted on 19-06-2016
My experience at the Hilton Palm Beach Airport was really great because it was convenient to the West Palm Beach Airport, had a conference center where I attended an event. The outside pool area and bar were very pretty and a comfortable setting to make the time at this hotel relaxing and enjoyable. The location was also right near the I-95 expressway at the Belvedere exit and this made my business nearby easy to get to and very easy to find the hotel on the return. The parking was easy and the ... Read more
from Gainesville, Florida
Submitted on 20-06-2016
My two children and I stayed for two nights. I found the staff to be exceptional. Every question got a superb answer, every request was fulfilled. Now I'm a low-key person so I don't ask for the moon. I was made to feel important and welcomed. It was a really, really nice weekend. We stayed in 621 that faces the parking lot, but the landscaping really made it look good. It is near the airport, while outside and in the pool area, you can hear the planes but in our room I didn't notice them. Slept... Read more
from Largo, Florida
Submitted on 26-06-2016
This is the third time we have stayed at this Hilton. The staff here are very attentive to all of the guests. We always enjoy seeing Clemencia at breakfast. She really makes you feel welcomed and special. She definitely gets 5 stars for her level of service and friendliness. Also want to say that the breakfast is outstanding. We did have an issue with some noisy guests that the night manager Woodson was able to address and took care of for us. His concern, response and actions turned the situat... Read more
from johns creek, United States
Submitted on 26-06-2016
located within 5 min of west palm beach airport, clean ,nice people, nice shopping at city place 10 by hotel shuttle. easy access to interstate with ft lauderdale 30 min south and mami about 1 hour with no traffic
from Port Charlotte, Florida
Submitted on 29-06-2016
This hotel is close to our FHCSA softball tournaments. I stay here every time. The rooms are great. The food is good. The pool and poolside bar are awesome. I plan on staying here every time. I know it looks like the airport is too close but I didn't hear any noise or fight any traffic.
from Atlanta, Georgia
Submitted on 03-07-2016
The staff and service here is absolutely phenomenal!!! This was my first time staying here and I wasn't very excited about it but .... Very clean rooms and the pool is perfect for families. Make sure you stop in the bar have a drink and do trivia with Don!!!
Submitted on 03-07-2016
I travel a lot and stayed at this hotel recently. I went downstairs with my work crew for dinner and drinks at the bar, that's where we met Don. He was our server and an amazing one at that. It was the best customer service experience I've had in a while. If you ever find yourself at this hotel please be sure to stop in and see Don you won't regret it!!!!!!
Submitted on 04-07-2016
Horrible service. Every single time we go. Tiki horrible too. Bartenders with attitudes. Will never go back. 8 of us went for brunch this weekend. We had 1 waitress who I am pretty sure partied up all night then somehow made it to work. We could never find her. Very disappointed.
from Ocala, Florida
Submitted on 04-07-2016
The Airport Hilton Hotel staff, service, accommodations, and meals (particularly the breakfast buffet) were all fantastic and a great value. The grounds are well kept, include 2 lighted tennis courts and a dock, and are also home to several bunnies. We look forward to returning.
from Chicago, Illinois
Submitted on 05-07-2016
Worn out rooms. Loud guests. Unusual colored tap water. No water bottles supplied in the rooms. Not up the the standard of a full service Hilton. But it is inexpensive. As a business traveller, there are many better options in the area.
from West Des Moines, Iowa
Submitted on 07-07-2016
One of the most important things to have in a hotel room in Southern Florida in the middle of June is an air conditioning system that actually cools off the room. Unfortunately, this hotel doesn't have that. Room never fell below 74 degrees and no matter where you set the fan speed it blew the same. Did not make for a comfortable, restful night's sleep. This hotel is dated and tired and desperately in need of renovations.
Submitted on 10-07-2016
Hotel is so so. Staff is fine, room didn't have an ice bucket ( we needed to fill coolers for soccer tournament), toilet was sort of clogged. Otherwise room was fine. Restaurant food so so, outside tiki bar food so so. Hot tub was broken (of course) pool has a 6ft end, 5ft, and 3, 2ft, nice for all size families. Airplanes going buy but roar is attenuated inside. I kind of wish we stayed at sandpiper Hilton about 25 min North of this hotel. At least we would of had the beach. So, if your... Read more
Submitted on 12-07-2016
We have monthly luncheons, where the number of guests change on a constant basis. The catering staff is always helpful, even with last minute changes. Alicia is GREAT...friendly, professional...awesome.
from Baldwin, New York
Submitted on 13-07-2016
Great location near the airport. Rooms were clean. Access to the pool, pool deck, and hot tub areas is now accessible to non-registered guests and is not maintained. Overflowing garbage cans, lack of adequate seating and umbrellas do to use by non-registered guests. Delicious omelet station with fresh ingredients at the breakfast buffet but overall maintenance of the buffet was disappointing.
from Los Angeles, California
Submitted on 15-07-2016
Our stay was enjoyable. Amazing customer service. Clemencia at the restaurant was AWESOME and so sweet. We stayed in room 800. Drinks at Tike bar were good and strong :) Omelete station delish pool and surrounding area always clean. We would return to this hotel again ... and again.
from Belmont, California
Submitted on 17-07-2016
This hotel is clean and classy. There was an unfortunate flood on the floor below me? I think and dryers in the hall and string frangran R smell in the rooms but the pool was nice, buffet was delicious and the meeting room for my conference was good
from Havana, Florida
Submitted on 18-07-2016
The air conditioning didn't work well. We went through 3 refrigerators and still didn't have one that worked. Some of the towels were threadbare. The wifi was great, but it blinks a very bright green all the time. It's a bit disturbing when you're trying to sleep and there are flashing lights in the closet.
from West Palm Beach, United States
Submitted on 19-07-2016
The service at this facility was 5 star in every way. From the time I walk in the door until the day I left this team of professionals put the "S" in Service. Kind, professional, knowledgeable; they had it all. This will be my first choice next time I'm in West Palm Beach, FL.
from Jackson, United States
Submitted on 19-07-2016
The quality of this hotel is a little run-down compared to other Hilton Hotels; however, compared to some other places it is very nice and clean. The staff is very friendly and helpful. Overall this was a nice stay, but I definitely would not pay $300 for a room- $80 to $100 seems adequately priced.
from West palm beach
Submitted on 20-07-2016
I really enjoyed my stay and I would recommend this hotel to anyone the customer service was amazing I definitely enjoyed my stay and I would be visiting there again in the near future I am one happy camper
from Orlando, Florida
Submitted on 22-07-2016
Was good location for purpose of my stay, but hotel needs updating. Staff is nice but for amount paid lacks in other amenities like water in room or breakfast. Wouldn't recommend unless need to stay for location. Probably would not stay again.
Submitted on 22-07-2016
Dawn was amazing. She is phenomenal !!!! The bar is always neat. The cleanliness is always kept up. She is energetic and she is attentive. There is a band that comes out on Friday and Saturday. I sit back enjoy my drinks and just chill. I always stay here when my friend comes in town. I just so happened this particular time to go out to the Tiki Bar...that's when I met the most enthusiastic bartender ever. Can you please clone her.
from west palm beach, United States
Submitted on 25-07-2016
Excellent waterfront hotel with a cozy poolside bar and deck. Close to airport and downtown but not noisy. Brought my boat and a small group of 12-14 year-old boys who had a ball in the tubing in the lake and playing in the pool. Our suite was spacious and comfortable. Will most certainly return soon.
from Harker Heights
Submitted on 27-07-2016
Spent two nights while attending my wife's High School reunion. Staff was great and for the most part the facility was top notch. Only down side was the room frig which seemed to have a hard time keeping things cold. The room was large, check in/out quick and the poolside area outstanding. Support to the two reunion events was great to include the buffet food during the main reunion event. The planners made an outstanding choice picking this hotel for the event. There was an erroneous pool... Read more
Submitted on 27-07-2016
My favorite spot at the hotel was the outside bar! Dawn was extremely unique. Very professional, knowledgable and fun. Her service was excellent and made my stay much better. If you stay here make sure you come to the outside bar and have a good time. Everything is about this Hilton is amazing too. As soon as you walk in you get greeted by a friendly staff. The rooms are always kept clean and tidy. The pool is awesome!! Must stay!
Submitted on 27-07-2016
The hotel was clean, comfortable and the shower was excellent. I enjoyed my stay. Thank you Hilton for the wonderful comfortable bedding. Great nights rest and checkout at 12 pm was an additional bonus!
from Johnstown, United States
Submitted on 31-07-2016
We were in town to visit my father. The PBI airport is just minutes away, thus making arrival and departure seamless.This Hilton is very lovely with a welcoming front lobby, attractive guest rooms and inviting pool / bar area. I would highly recommend this Hilton for its location, amenities and price ! The beds, whcich are a real deal breaker for me, were heavenly!
Submitted on 01-08-2016
We checked in to this Hilton this past week. Thursday July 28th. We had booked this hotel through Priceline. When first entering the hotel, It looks nice. The lobby is pretty. There is a bar inside, a cafe, a restaurant and a tiki bar outside. We ate at the tiki bar, it was pretty good. Drinks were just ok. The gentleman behind the bar was great. super nice and helpful. When we entered our room, we had 2 double beds. When we booked, we requested a king room. we call the front desk ... Read more
Submitted on 01-08-2016
Pulling off I-95, this place was a looming giant and pretty overwhelming at first, but the check-in people were so fast, helpful and informative that I instantly felt right at home. After dropping off the rental, I called back over and asked if someone could pick me up and the van was there in about 4 minutes. I chose to have dinner in the lobby restaurant, "Veranda" and was once again pleased at the selection, the quality and the service. "Jenn", who was the restaurant manager when I was the... Read more
from Maryville
Submitted on 02-08-2016
Our initial guestroom had a wet spot on the floor just inside the door. Since we asked to not change rooms, we were given towels to try to dry up the wet. The next morning the wetness was worse, still trying not to change rooms (we were told it was the last available king room with a pool view) housekeeping provided us with a fan, to dry it. Unfortunately by Saturday morning, 24 hours after getting the fan, it was still worse. At that point we agreed to change rooms. That was a good experience a... Read more
from Fenwick Island, Delaware
Submitted on 09-08-2016
The building needs work in the rooms and some common areas. Plan on liking the people in the rooms around you! You're going to think they're in the room with you. The doors slam loudly! Oddly the planes were not an issue except loud at the pool area. Exercise area and pool were nice. Shuttle only runs every two hours to City Center only.
from Delray Beach, United States
Submitted on 11-08-2016
The hotel did a wonderful job for our 50 yr reunion. The service was good and the staff was courteous. The ballroom was spacious and beautiful. The buffet dinner was delicious and plentiful. The room rate we were given was great and the rooms were clean, comfortable and well stocked.
from Cutler Bay, Florida
Submitted on 12-08-2016
Over priced on room service food and wasn't too good especially the turkey burger other wise loved the service from Don at the tiki bar amazing service and at the front desk amazing and helpful loved also the breakfast they were amazing
from Wilmington
Submitted on 13-08-2016
We stayed the weekend for an event. Ours was a positive experience. Good food, very comfortable room and pleasant, helpful staff. We had a wonderful time, as did our group. Sitting around the pool was fun for all of us.
from Lake Mary, Florida
Submitted on 13-08-2016
The rooms were very nice. My only complaint here was the pool. It is a small mostly shallow pool so in the heat of the summer the water is really hot and not refreshing at all. They need some sort of shade over the pool like a sun screen or trees.
from Loxahatchee, Florida
Submitted on 15-08-2016
I used to stay here a lot more frequently. I always liked this place but I wasn't very impressed on this last visit just a few days ago. I think it all has to do with management. They seem to change more often then they should. My issues on this visit was the following: I asked for a pool view on the 10th floor but was told that they didn't have one on either the 9th or the 10th floor. There was no way that they were sold out and I paid extra for the top floor. And I'm a returning guest. ... Read more
from Wellington, United States
Submitted on 15-08-2016
By far this hotel has the best staff and facility in the area. Great value, excellent food. Best tiki bar. And the General Manager Matt Kaniff isthe best person for this job- thumbs up, your staff must really enjoy their employment as I have not seen friendlier people!
from Orlando, Florida
Submitted on 16-08-2016
The price for drinks, food and the Room was great. All of the staff was friendly and helpful. I will return to this hotel again. I recommend this hotel to family and friends. Thank you for a great time.
from Lighthouse Point, Florida
Submitted on 01-09-2016
I had the pleasure of staying in this hotel for an extended period of time and would like to thank the staff and management for all of their kindness and professionalism. The service was above and beyond and I would recommend this hotel to anybody. It has a convenient location in central West Palm Beach and is the closest and nicest hotel next to the Palm Beach International Airport. The food, whether it be room service or dining in their Restaurant was delicious, as one would expect and hope fo... Read more
from Fort Lauderdale, Florida
Submitted on 04-09-2016
I stayed on business and had my family with me. They had a blast at the pool, friendliest bartenders, food is delicious and the lake is great. We enjoyed it so much, we will be back fir vacation. Very convenient location
from new york, United States
Submitted on 04-09-2016
If you need a hotel at the Palm Beach Airport (PBI) this is it. The airport shuttle runs 24 hours. They smile and you feel welcome. Nothing is to small for the staff to accommodate you. This is nice when you are in an overnight stay and in transit. I highly recommend this hotel
from Cary, NC, United States
Submitted on 06-09-2016
Thirty of us converged on this hotel for the Labor Day weekend. I spent countless hours interacting with the staff in preparation for the 3-day event. Everything came off very well. The staff could not have been friendlier or more helpful. For an airport hotel, this is an excellent choice.
Submitted on 08-09-2016
The one good thing about this room was that the air conditioning was excellent and decent! The room service food was not good. Soup was not hot and was over salty. Fish was bland and they left off one of the veggies. The tv reception is awful. Maintenance came to "fix" it which lasted about 30 minutes. Could not watch anything without losing the signal. I checked out very early around 4am and had to wait for someone to come to the desk. Called out several times and was about to leave when a gir... Read more
Submitted on 08-09-2016
Truly pleased with my stay, the staff was awesome, and I truly enjoyed the jazz happy hour in the restaurant!!! Upon my arrival at the airport the driver Jacques Martino was so professional and had a wealth of information about the hotel amenities. Continue doing your best and you will see me again.
from West Palm Beach, Florida
Submitted on 18-09-2016
I can't wait to hold an event here again! Let's start with the location: what could be more convenient than literally on the grounds of the airport? But overlooking a beautiful lake with water skiers and birds and trees. I mean, how many airport hotels have a dock so partiers can pull up their boat? The dock leads to a landscaped pool, tiki bar, hot tub, tennis courts and the restaurant aptly called Veranda. Over labor Day, my family just held a 3-day family reunion for my father's 95th birthd... Read more
Submitted on 18-09-2016
First room still dirty, second room key didnt work. Took three tries but they got it right. Not happy after traveling all day. Food was expensive for quaity. Stayed here because close to airport. People at desk were pleasant.
Submitted on 24-09-2016
Another great visit, good food and facilities. Always enjoy staying here close to the airport and food is above the normal hotel fare.. Rooms always clean and neat up to date. New gym equipment it looks like some last visit a month ago...
from West Palm Beach, Florida
Submitted on 26-09-2016
Free parking. Quick and easy check-in. Their restaurant is open until 10pm. The bars are open until 12am. They don't offer free or reduced breakfast for "Hilton" members. In the room there's a large flat screen tv, two cup coffee maker, a mini fridge, a large desk and plenty of outlets. In the bathroom there's a large mirror over a small but usable countertop sink. There's also a combo tub and shower. The room is large. You'll be very happy.
from Sioux Falls, South Dakota, United States
Submitted on 28-09-2016
This property is very close to the PBI airport and was a great value. I had an issue with noisy a/c in my room and told the front desk about it after my first night. Within two hours, the noise was fixed and my second night was most restful. The property is clearly aged but they keep it in very good shape. The room rate was perfect and all things considered, a very good experience.
from Long Island
Submitted on 30-09-2016
We had a great Stay at the Hilton Palm Beach Airport! My co-workers and I checked out and had to check back in due to our canceled flight, Abner and Axa at the Front desk made it happen for us, they got us in our rooms quickly and then Brooke at the Tiki Bar was excellent as well. 5 STAR CALIBER!!!
from Orlando, Florida
Submitted on 01-10-2016
Leaky ceiling where plaster falling kept me up all night and no additional rooms to move to Ordered breakfast waited an hour and had to leave before meal came Room service is non existent no in room menus nor can you access menu via tv Tried to call room service and nobody answers. Went down to restaurant to order food to go and wait staff said there is only one person on, and they didn't know if I could order from the restaurant menu No shampoo 2 out of my last six stays Biggest complaint is t... Read more
from New Braunfels, United States
Submitted on 03-10-2016
Great staff at front desk, bar and restaurant. Everyone was helpful and friendly. The show in the banquet room had great help from the entire event staff. All very professional and helpful. I would stay here again!
from Taipei, Taiwan
Submitted on 10-10-2016
Had to get a room last minute due to Hurricane Mathew, place is a dump, room smelled, mold, mildew old carpet, dirt, just not clean, not enough staff, no amenities hotel could not handle the surge, granted the staff tried but no management on duty, just a terible property, Hilton should yank this license, and condemn the buildling, and oh yeah, let's rip off the publice wile we are at it, 300 a night,
from Indianapolis, United States
Submitted on 10-10-2016
Hilton went above and beyond to accommodate those of us being evacuated during Hurricane Matthew. The experience could have ruined my Honeymoon, but Hilton saved it! Staff was EXCELLENT! The Concierge even sent up a bottle of wine to help us celebrate, even though outside was wet and windy. Hot tub was relaxing, Restaurant was delicious, Bar was romantic. Staff exceeded our expectations!
from Hobe Sound, Florida
Submitted on 13-10-2016
Our stay during hurricane Matthew was great. The staff was superb! While the skeleton staff was fabulous, the food service needs more planning. The backup generator worked well, though I would buy a second one to allow each room to have A/C.
from bainbridge, United States
Submitted on 14-10-2016
this hilton location was very nice and i would return. my stay was perfect the room was very nice and clean. i would highly recommend. it was a perfect airport location for those early flights. thank you john r gelety
from Jacksonvillle
Submitted on 18-10-2016
I love this hotel. I stay here on a regular basis and it is definitely my favorite hotel in the area. Great pool area, dock and tiki bar. There are usually rabbits and iguanas hanging out behind the hotel. Seafood salad is awesome at the restaurant!
from Verona, United States
Submitted on 21-10-2016
I stayed at the Hilton Palm Beach Airport for a business trip this week. I checked in Monday afternoon and out on Wednesday afternoon. The staff was amazing. I felt welcomed and valued every step of the way. The pool was open until 10pm and the bar staff both indoors and out were very friendly. The front desk was very accommodating. It was close to the airport but also easy to get to Singer Island for dinner or for fishing charters. I would definitely stay again!
from Miami, Florida, United States
Submitted on 21-10-2016
Beautiful property, excellent service as always and will come back again! Loved the pool and Tiki bar, great happy hour and seems like it is popular in the area, they even had a DJ. I would recommend teh Sunday Brunch and the Forte car service -they take you to City Place for local shopping and pick you up.
from Englewood, Florida
Submitted on 26-10-2016
Only a one night stay. But from past business experience this Hilton and its staff delivers, from the front desk, to housekeeping to the van driver all were professional and courteous. Unfortunately the room I stayed in, although clean, had an odor similar to wet dog. I believe new carpet might be in order.
from Monroe, Michigan
Submitted on 27-10-2016
Excellent service great staff the rooms where very nice and comfortable the pool was beautiful along with the great tiki bar outside and the hot tub was very nice. Room service great also I would most definitely stay here again!!
from Nashville, Tennessee
Submitted on 29-10-2016
Hotel was close by both business purpose location no airport, however the shower wasn't the best and the carpet looked like it should have been replaced. Breakfast items in restaurant was not good. Items were cold.
Submitted on 01-11-2016
My stay at the Hilton was excellent. A very clean environment was provided, and the complimentary breakfast was wonderful. I look forward to staying again. Gladis provided wonderful customer service and was there to help anytime needed anything.
from Albuquerque, New Mexico
Submitted on 02-11-2016
I have stayed at this location 4 times. Prior to my last stay, overall I was very happy. The last stay was in late October and the property has gone downhill. I stayed on Floor 7, which is known as the Hilton Honors floor. I decided to take a hot bath, and when I drew the bath the water was noticeably yellow. I noticed the same color of water in the toilet. When I got out of the tub, my wet foot hit the bathroom floor and made a muddy mess. I am not sure the last time they cleaned the bathroom f... Read more
from Greater Cincinnati, United States
Submitted on 03-11-2016
A nice hotel close to the West Palm Beach Airport. We experience Excellent service from the staff. All the area Resturant are only one or two miles away. The Hotel van will drop and pick you up or you are a fast Uber or Lift ride away. The Resturant at the hotel is excellent. It is rare that I ever write that. There are two, one inside and one outside by the pool. The pool side bar is in the afternoon shade and next to the fresh water lake with dock. There is a water ski boat with a slalom ... Read more
from Texas Gulf Coast, Texas
Submitted on 03-11-2016
This is the worst Hilton I ever stayed at. It is old looking, rundown and rooms are horrible. The carpet in my room was wet and the smell of mildew made me not be able to sleep all night. The beds are not comfortable because they are old. The AC unit was very loud all night. The toilet would not stop running. The bathroom had hair in tub and on toilet when I arrived. I waited foe extra towels for over an hour and room service was slow. They either need to train the staff or get new ones. From my... Read more
from Wellington
Submitted on 05-11-2016
We were celebrating a happy family occasion and the staff made it like they were celebrating with us. Always greeted with smiles that seemed genuine. The restaurant staff was patient with all our high maintenance demands with food allergies, etc
from Denver, Colorado
Submitted on 08-11-2016
Nothing special about this hotel its dated and needs a renovation. Only good thing was its location to the airport. I expected a nicer hotel for a Hilton. The rooms feel dark and dirty. Breakfast was good. Next time I travel to West Palm Beach I would stay someplace else.
from palm beach
Submitted on 08-11-2016
The room was smelly and moldy and switched room. In-room phone not operation, and air conditioning did not works. Made multiple calls to satisfy. Breakfast terrible especially;y the pancakes where a lump of dough. Would never stay here again or recommend to anyone.
from Dallas, United States
Submitted on 10-11-2016
Everyone was extremely nice, facilities were great. I was here for business meeting with a large group of people. Food great, travel services (shuttle, car, etc) fantastic no waiting. The only thing that did not get a thumbs up was food service at tables in the bar was very slow. This may be that we were there during the week with large group of people and could have been a little understaffed. I would recommend staying at this hotel if you are in West Palm Beach.
from Atlanta, Georgia
Submitted on 13-11-2016
The hotel itself is decent, but dealing with them to get charges corrected has been an absolute nightmare that has lasted more than three weeks. At check-in on 10/21, I asked them to update the credit card on file to a different one, which they claimed to have done. After checking out the following morning on 10/22, I did not review the receipt because not only did I trust that everything was correct, but I also needed to leave for a work commitment. Upon reviewing my receipt about an hour or ... Read more
from Greensboro, North Carolina
Submitted on 16-11-2016
The hotel had no hot water in the morning. The staff offered me 100k Honors points to make up for it. They didn't actually follow through. When I called, the manager said he would only give me 2k points.
Submitted on 19-11-2016
This hotel is really really nice. It is near the airport and is a typical airport hotel. However, they have a tiki lounge area outside by the pool which is really nice ?? especially in Florida. They also have a fantastic restaurant and a very large lobby which is very welcoming and relaxing. I live down the street and my husband and I needed a get away and we are so glad we chose this Palm Beach airport Hilton! We will most definitely choose it again!
from Lake Worth, Florida
Submitted on 20-11-2016
We love the Hilton. The tiki bar is great. The pool is lovely as well as the grounds. The bed was really comfy. The complimentary shuttle To Palm Beach was very convenient. I would recommend this hotel to anyone traveling for business and pleasure.
from Hurst, United States
Submitted on 20-11-2016
The room fans (AC/Bath) were way too loud to gain comfortable sleep; the internet never did work; food was poor quality and cold; Desk Clerk sent me into a private party to have drinks and snacks knowing full well it was not for guests.
from West Palm Beach, Florida
Submitted on 22-11-2016
We are staying at this hotel since 2013 several times during the winter and it's always a pleasure. Good location near the airport. Friendly staff with always a smile! They accomodate you as much as possible. Always a very good journey! Back again in two weeks! Cheers to all! Highly recommended!
from Atlanta, Georgia
Submitted on 24-11-2016
The rooms are old and dilapidated!! Not sure if it's just the upper floors as I've stayed here many times and never remembered them being so bad! Beds terrible, dirty carpets, smells terrible, room 817 you definitely do not want! Food in breakfast good.
from Atlanta, Georgia
Submitted on 25-11-2016
This hotel is is in dire need of a remodel. Construction is going on for office buildings all around...while construction is going on, they should just knock down this hotel and just rebuild as the location isn't bad. Nice staff, decent food but carpets are worn out, trash in the hallways. Decor is from the early 90's. It is just OLD and feels dirty. Nice pool that overlooks a lake. I stay in Hilton's a lot and am very disappointed. I am not planning on staying here again. Too many other nic... Read more
from Palm Beach, United States
Submitted on 28-11-2016
Nice hotel and nice was great and a real deal. Everyone was helpful and offered to serve me in every way. I enjoyed the hotel and the room was very nice. The health club is super nice and the pool area is very relaxing and nice. The concierge will take you to downtown in a Mercedes for 5 dollars.
from Ocala
Submitted on 28-11-2016
Lack of professional evening staff and lack of training in locating a reservation made this experience very difficult. The initial room we were given had a technical problem with a TV not working and the electrician was not able to repair the problem, with the hotel being sold out we were told we would receive a partial credit for the room and a change in room for the next evening. The daytime staff went out of their way to make this a smooth transition, they checked us out of our current room... Read more
Submitted on 28-11-2016
Convenient location for what we were looking for,which was the nearest accommodations to our friend's home. Convenient to airport, I-95, and beach. Clean, nice rooms. Nice Tiki Bar. Two out of 3 bartenders were great. One left a lot to be desired.
from west palm beach, United States
Submitted on 28-11-2016
This Hilton has gone through many management changes over the past 5-6 years and Service had been up and down. Over the past year however the Quality of the entire experience has improved dramatically. The rooms are updated, modern and clean. No worn out carpet or bathroom. The food quality is fantastic. The breakfast is the best Hilton breakfast i have had at any Hilton. usually hotel breakfast is ok and I eat there because it is free for Diamonds, but I would chose to eat in this hotel r... Read more
from Savannah, United States
Submitted on 30-11-2016
The hotel is very accommodating and the people are as friendly as can be. Starting with Abner and Axa at the front desk and ending with Benjamin at the concierge, everyone is great and very nice. I would strongly recommend this property to anyone looking for a great stay!
Submitted on 05-12-2016
I stayed at this hotel with my boyfriend for a business trip. Our room was clean and surprisingly quiet, given the hotel's proximity to the airport. The front desk staff were friendly and accommodating, and we had no issues switching rooms when I didn't like that our original room was too close to the elevator. They also brought a microwave to our room with no problem. The bartender by the pool, Lesley, made fantastic mixed drinks (try her Bahama Mama!) and made us feel like regulars even on our... Read more