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BEST WESTERN Palm Beach Lakes

West Palm Beach, FL, US (PBI)

Hotel + Flight from
Based on 882 reviews
Family friendly upscale property.
Room & Rates
Important Information
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BEST WESTERN Palm Beach Lakes
1800 Palm Beach Lakes Boulevard, West Palm Beach, FL US 33401-2023


This hotel is located at Exit 71 east of I-95, and is nearby to all of the excitement that West Palm Beach has to offer, including local beaches, the classy Downtown City Place, the Palm Beach Convention Center, Kravis Center for the Performing Arts, the Norton Museum, Rapids Water Park, Celebration Cruise Line and the Palm Beach Island.

Why Stay Here

  • Business Center
  • Fitness Center
  • Free Wi-Fi
  • Outdoor Pool
  • Free Breakfast
  • Multilingual Staff
  • Laundry Facilities

Resort Details

Guests can take a leisurely swim in the outdoor heated swimming pool, play shuffle board or outdoor chess, picnic at the grill area and enjoy shuttle service to the airport, Port of Palm Beach, area restaurants and shops, and the convention center for an small additional fee per room per stay. Van service is available from 7:00 a.m. to 11:00 p.m. daily. Business travelers will love this West Palm Beach hotel`s business services and meeting facilities, in addition to staying at a hotel in West Palm Beach that is a short distance to local organizations.

Accommodation Details

Each generous, fully furnished guest room and suite at the BEST WESTERN Palm Beach Lakes comes equipped with a microwave, refrigerator, free wireless high-speed Internet access and cable satellite television with HBO and ESPN.

Restaurants, Lounges & Bars

Guests will wake up each morning to a free continental breakfast. Rise and shine, eat a hearty breakfast, and get your day started at the BEST WESTERN Palm Beach Lakes. Then take in some sight-seeing and shopping and visit some popular areas in Palm Beach Lakes like CityPlace, for dining and shopping, The Gardens Mall, or Meat Market Palm Beach. There`s lots to see and enjoy!


You will be asked to pay the following charges at the hotel:

  • Deposit: USD $100.00 per stay
  • Pet deposit: USD $100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD $20.00 per room (roundtrip)
  • Pet fee: USD $15.00 per pet, per night
  • Rollaway bed fee: USD $10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


  • Pets allowed for an extra charge of USD $15.00 per pet, per night, plus a deposit of USD $100.00 per stay
  • Dogs and cats only
  • 2 per room (up to 40 lb)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

  • Airport Shuttle Service
  • BBQ/Picnic area
  • Complimentary Breakfast
  • Eco-Friendly
  • Heated Pool
  • High Speed Internet Access
  • Meeting rooms
  • Outdoor Pool
  • Pet-Friendly (+)
  • Shuffleboard
  • Swimming Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 882 reviews
Submitted on 29-05-2016
I travel for a living & stay @ around 30 hotels a year. This by far was one of the nicer locations. It isn't over priced for the location, friendly staff, great atmosphere, I will deff stay again. Jennifer was super friendly & helpful at the front desk she wrote down the front desk number and told me to call if I needed anything. They have laundry, outdoor pool, cookout grill, benches everywhere, tents to sit under, giant chess board to walk around on, vending, and at breakfast they have waffle ... Read more
from New York, NY
Submitted on 30-05-2016
The Best Western Palm Beach Lakes offers excellent service for the price. They have complimentary breakfast that includes, coffee, tea, pastries, bread, cereal, fruits, etc. The facility is conveniently located close to restaurants, outlets, Target, gas stations, public transportation, airport, the Palm Beach cruise terminal, City Center, etc. This hotel's grounds, garden, swimming pool area are beautiful and well maintained. My room was very clean. It had a flat screen television, microwave a... Read more
from Brooksville, Florida
Submitted on 30-05-2016
Room was great. Clean and fresh. It was a very nice place to sit and relax or walk around the grounds and enjoy the landscaping. Plenty of places to sit and enjoy the amenities. Breakfast served each morning. The staff was very friendly and helpful. Will keep it on our place to stay in that area
from Orlando, United States
Submitted on 03-06-2016
Fabulous location. Loved all the shops across the street from the hotel. Visited friends and did not wake up early for breakfast, but the room was really comfortable. Liked to see the Security Guard at the parking lot at 3am.
Submitted on 11-07-2016
The employees were most helpful and truly tried to accomodate. We were able to book rooms next to or nearby for several groups as this was for a wedding in the area. The only problem we encountered was, after being told we could have a porta-crib for my grandson, a 1 year old and after mentioning it to several desk clerks, I was told by the night clerk that there wasn't room for it in the room my son, wife and other 2 children were occupying. I said, ok but said I would be talking to the mana... Read more
from East Stroudsburg, Pennsylvania
Submitted on 11-07-2016
A very friendly hotel great people & service the room was a good size the wifi worked great the view of the pool was awesome there are several things for kids to keep busy so yes it is a kid friendly Hotel the free breakfast was good not great. The front desk girl at check in was very sweet her name is Teslyn so stop in & say hello.
from Port Saint Lucie, Florida
Submitted on 07-08-2016
The hotel is clean, the staff is wonderful and the garden/pool area is amazing ! We stay whenever we do an event in West Palm and have never had a bad experience ! I have traveled with my Girl Scout troop as well as personal and have never been disappointed.
from Miami, Florida
Submitted on 08-08-2016
This location (just off I-95) is the perfect place to stay if you are going to Perfect Vodka Amphitheater. The entire property is meticulously clean, inside and out. We hung out at the pool area prior to our concert, then took Uber to and from the concert ($25 each way).Check out wasn't until noon so we could sleep in after a late night. All of the employees that we interacted with were very polite and helpful. We will be staying here for any future concerts!
from Orlando, United States
Submitted on 08-08-2016
The staff is very nice and friendly, they always greet you with a smile. They are very pleasant and welcoming. The rooms have always been clean and comfortable. The court yard is beautiful. Great location for my trip.
from Bahamas
Submitted on 10-08-2016
WE love this location because it's so convenient to wherever we have to go. Couldn't believe it when we found a Home Depot a half block from our hotel. There's no parking problem here. For my husband and I, we will have it NO other way. Whenever we plan a trip, Best Western is ALWAYS our first choice.
from miami, United States
Submitted on 16-08-2016
Great location and hotel. we enjoy staying here , attention was good and we will look forward to stay again in the next coming trips. thanks to all your employees. it was very clean. pool area was really comfortable
from Brooklyn
Submitted on 27-08-2016
My husband and I recently stayed at the Best Western Palm Lakes back in the beginning of August and really was surprised at how nice the hotel was. Open arrival, we nearly passed the hotel, due to the sign not being raised high enough, so that it stands out when you drive off the main highway. Once we walked inside the hotel lobby, it looked really nice, with modern, chic decor and fall like colors such as plums, tans and earth tone colors. The eating area for breakfast is also located in t... Read more
from New Providence Island
Submitted on 28-08-2016
We enjoyed our stay at Best Western. I will definitely stay here again. The continental breakfast was great. I loved the sausage and gravy most lol. We love how the hotel is close to the mall and target and all other nearby areas. 10 out 10 for Best Western
from Darrow
Submitted on 02-09-2016
My daughter and I were looking for a quick getaway and so we reviewed a few options through Trip Advisor. This hotel is in a great location as it is close to the outlets and great shopping. It is really convenient. It is an older style property but our room was super clean, the front desk staff we all friendly and helpful, and the beds were comfy. For the price, this is a good option if you aren't looking for luxury but need a super clean place to stay.
from Bicester oxfordshire U.K.
Submitted on 05-09-2016
What fantastic staff. There were problems with my door lock. Fixed almost immediately. The room was spotless. The breakfast facilities were very good. I checked out with very little notice as friends came and refused to take no for an answer re staying with them. Reception did all they could have done to assist me whilst I waited for them to arrive. Teslyn, Danielle and Jenn you set the bar high for others to match. I will almost certainly come here again This was home without the hassle. Thank ... Read more
from Port Saint Lucie, United States
Submitted on 06-09-2016
My wife and I truly enjoyed our stay. Whether it's business or pleasure, this is the spot. Great staff, great breakfast! Close to great shopping and and the airport, the Best Western was a home run for us.
from Miami, Florida
Submitted on 12-09-2016
The kids were away in Disney and the adults got to go on their own little vacation. We stayed at this hotel and had a terrific time. The staff at the front desk is very friendly and goes out of their way to make you happy. The breakfast is good. The staff work very hard and it shows. The courtyard and pool area are well kept and so soothing. We are planning to stay again this weekend.
Submitted on 23-09-2016
Teslyn, marie, boyd, roni and al... thanks for a fantastic job. Love your place! Great stay! The only bad thing is that there is no bar and security frowns on swimming naked at midnight. If you get lucky Tes will be in charge....she is unbelievably funny. Go Ducks!!
from Buffalo, New York
Submitted on 01-10-2016
We have used this Best Western Palm Beach Lakes Inn on a different occasions. We have had meetings there and booked sleeping rooms. We always get lots of help from Astrid at this Best Western Hotel to make sure the meetings go well. For the sleeping rooms she gives us the best rates and service as do the other staff of the hotel. I highly recommend this place.
from Palm Beach, Florida, United States
Submitted on 07-10-2016
We evacuated our home because of Hurricane Mathew and stayed for it's duration at this Best Western: super clean, and unbelievably helpful and amazing staff who were incredibly attentive, comforting and efficient during the entire storm. Special commendation to RON at the front desk! I know where we'll hole up for any other 'cane that comes our way!
Submitted on 11-10-2016
My recent stay was even better than the last. I really enjoyed the helpfulness, kindness, and assistance of the staff. I also appreciate the beautiful upgrades they've applied to the location. Makes you feel very comfortable, and relaxing. The location is directly across from The Palm Beach Lakes Mall, and next door to Target. So you have shopping , and excellent eateries at your fingertips. I always stay here when possible easy access to I95, and the Florida Turnpike.
from New York City, New York
Submitted on 11-10-2016
Great time at the wedding. Staff did a wonderful job making this a great day. Wonderful staff workers from the van drivers to the morning breakfast helpers. Breakfast was simple. Coffee can be a little better by purchasing a coffee maker.
from Perth Australia
Submitted on 12-10-2016
This hotel knows it's lane. This is not a five star resort, but it's about the best a small budget hotel can be when you do the little things well. Last time we came without the kids, this time the kids came and they loved it. The played chess on the big board, shuffleboard and loved the pool. They had fun chasing the lizards around. They loved being near the outlets and Target. We had the Junior suite (max 6 people) and it was amazing ! much better than I expected. The property is well maintai... Read more
from Bournemouth, United Kingdom
Submitted on 16-10-2016
Really great location, just off 95, next to a gas station and opposite a mall. Breakfast was excellent, you can make your own waffles - went down well with my daughter. The room are around the pool and lots of other entertainment there too. Overall I was really pleased, good value for money.
from Treasure Island, Florida
Submitted on 20-10-2016
This hotel is in a great location in West Palm Beach. Just off interstate 95 is easy access to the hotel. The hotel is clean and spacious. The rooms have recently been updated and are very clean. The rooms are outdoor exterior entrances and many face poolside. The pool is crystal clear and there are plenty of lounge areas. The hotel provides a nice breakfast with plenty of choices--and clean! This hotel is pet friendly too! Also if you love shopping then you'll love this location. It's right a... Read more
from West Palm Beach, Florida
Submitted on 24-10-2016
Very clean rooms and nice amenities (includes good breakfast choices every morning, wifi, HBO, Showtime, pool, games, free water and coffee all the time, in-house gym). Suggestion is they need outdoor ashtrays all around as people throw their butts in the lawn from the balconies, etc. Some garbage in back lawn (cig. butts, wrappers), not a lot but it was there. Pet friendly. We had two pets and left the room nearly as clean as it was when we arrived, thanks to our Dyson vacuum. Leaving the... Read more
from Port Richey, United States
Submitted on 30-10-2016
We are repeat visitors to West Palm Beach and to this Best Western. We enjoy the area here, the setting of the Best Western, the staff and the breakfast. Rooms are well kept and decorated. The lobby is beautiful! They have hot coffee 24/7 and a wonderful breakfast area. There is plenty of seating inside or if you prefer outside, there are tables under an overhead canopy. There are more tables and chairs on the patio and around the pool, most with umbrellas. There is even a grill with pic... Read more
Submitted on 31-10-2016
This hotel is located just of interstate 95 so it was easy to get to. The room I had was especially large with two bathrooms and beds. The room was clean and tidy. The courtyard has a nice pool, plenty of places to sit outside and even a sculpture garden. The free breakfast was also good with biscuits and gravy, waffles, and a few other selections.
Submitted on 01-11-2016
It's a nice hotel. Very quiet, front desk staff was super friendly and helpful. They were understanding. The hotel was clean and breakfast was good. Breakfast area was also clean. The rooms are spacious. I liked staying here. I would definitely recommend it.
Submitted on 07-11-2016
we have been staying at this Hotel for while and each time is great The staff is very helpful and the grounds are very clean and the rates or great the hotel is close to everything that you will need while you are out of town
from Douglas, United States
Submitted on 10-11-2016
Ms. Harrrie on night shift was wonderful. Ms. Harrie went above and beyond to meet the needs of a road weary guest. Additionally I checked in after 12 a.m. and the security presence in the lobby was very reassuring travelling alone in distant city. The courtyard was well lit and fresh paint was being applied on the exterior of the building. Directly across the street from outlets, couldn't be better location.
from Saint Cloud
Submitted on 12-11-2016
We were in west palm beach for a college day preview and this was the closest, most affordable hotel to campus. The room accommodations were adequate, the pool and natural setting beautiful, breakfast plentiful. If we'd had more time, we'd have used the fitness room. It was a relaxing setting with fabulous staff. Negatives were that the bathroom door did not close unless slammed forcefully. Construction was ongoing so quite noisy in the afternoon. The area of town while conveniently locate... Read more
Submitted on 13-11-2016
Loved this place, great staff, across the street from an outlet mall, great restaurants in the area, close to the airport. Staff is nice and friendly. Nightly rate is fair. Breakfast was decent. Shuttle service offered if you don't feel like driving to the downtown area.
Submitted on 14-11-2016
It was my first time being in Palm Beach and it was a lovely experience! The staff was great and willing to help and go the extra mile to help like when on of my room keys stopped working. It's quite convenient since the Palm Beach Outlets are across the street.
from farmington Hills, United States
Submitted on 15-11-2016
I visit an elderly relative on a regular basis in Florida. I enjoyed the newly updated property and amenities provided- i.e. full kitchen, separate sitting area for television. The full breakfast is great and social time in the evening is a lovely way to quell the day. Location was perfect for my needs - close to I-95. I'll definitely return for my next monthly visit to west palm beach.
from Key West, Florida
Submitted on 18-11-2016
Lovely staff, beautiful pool. Excellent location next to a huge target, starbucks and restaurants. Good delivery options. Bed could have been firmer. No condition in room. Have to ask front desk. Lobby is pretty.
from Bonn, Germany
Submitted on 21-11-2016
We had a great room at a reasonable price. The location was great, the staff was friendly, the room was clean, breakfast was fine. What else do we need more? If we will be back in this area, this hotel would be our choice again!
from Abaco Islands
Submitted on 23-11-2016
The hotel staff at Best Western was very friendly and helpful. When asked a question they were very attentive and answered quickly and correctly.The hotel was very easy to find with lots of parking. The shopping area was nearby.The whole area around the hotel had lots of stores and restaurants.
from Jacksonville, Florida
Submitted on 23-11-2016
We were down in the area for the 18 year old baseball world series in October watching our grandson. There were a few other teams staying there as well. The teens enjoyed the pool and the lawn games. The casual breakfast offered worked great for everyone. Nice shopping area across the street. Very warm atmosphere, I felt right at home all 4 days. Older refurbished facility, but extremely clean - Mrs. J. Prater
from Central Florida, Florida
Submitted on 27-11-2016
If you are looking for a clean, friendly, pet friendly hotel then consider Best Western Palm Beach Lakes We used to stay at the La Quinta down the road, but the hotel has become run down. They seem like they have homeless staying there. The type of customers are not the same. Best Western does have a pet deposit and pet charge but if you want clean and safe this is the place to stay.
Submitted on 28-11-2016
The staff at Best Western was extremely helpful. Earlier this year I traveled for work with my colleague, and we had a horrible experience. However, once I informed the new management of past issues, they did everything to ensure that I had a great and comfortable stay. For this, I am extremely grateful and will stay in the future.