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St. Augustine Hotel & Suites

Jacksonville, FL, US (JAX)

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Based on 254 reviews
This eco-friendly hotel is within the region of Prime Outlet Mall and Fort Mose.
Room & Rates
Standard Double Room, 2 Queen Beds, Refrigerator & Microwave

Standard Double Room, 2 Queen Beds, Refrigerator & Microwave

2 queen beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Suite, 2 Queen Beds, Jetted Tub, Lake View

Deluxe Suite, 2 Queen Beds, Jetted Tub, Lake View

2 queen beds
Overlooking the lake

Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Suite, 1 Queen Bed

1 queen bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Room, 1 King Bed, Refrigerator & Microwave, Lake View

Executive Room, 1 King Bed, Refrigerator & Microwave, Lake View

1 king bed
Overlooking the lake

Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Double Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Superior Double Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

2 queen beds
Overlooking the lake

Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 2 Bedrooms, Hot Tub, Lake View

1 king bed or 2 queen beds
Overlooking the lake

Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 1 Queen Bed, Non Smoking

1 queen bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 1 King Bed, Accessible

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 1 Queen Bed, Accessible

1 queen bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 2 Queen Beds, Non Smoking

2 queen beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
St. Augustine Hotel & Suites
475 Commerce Lake Dr, St Augustine, FL US 32095

Rooms
Make yourself at home in one of the 162 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities include complimentary wireless Internet access and gift shops/newsstands.

Dining
Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is included.

Business, Other Amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in St. Augustine? This hotel has 2000 square feet (186 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Conference Rooms
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Gift Shop on Property
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 254 reviews
from goose creek,sc
Submitted on 15-04-2016
My wife and I along with another couple took a cruise out of Port Canaveral and we thought instead of our normal routine of driving to Cocoa Beach and spending the night there before the cruise we would stay in St Augustine and still have plenty of time to get to the port the nest morning. So we choose the St Augustine Hotel and Suites. The hotel was easy enough to find, just off I95. We arrived about 3:15PM. Walked in the lobby, which was nice with a small shop and your basic tourist brochure r... Read more
from florida
Submitted on 07-05-2016
We just stayed there as a large student group and many of the bathrooms had Mold and Rust in the shower and bath area, but had GREAT bacon for breakfast. The staff was very helpful with checking us in for the overnight stay though.
from
Submitted on 12-05-2016
This place is beautiful and friendly. The weather is awesome. My only concern was my allergies. I was so congested because of the trees and i couldnt enjoy my stay. I really loved it ????????????????? I have posted some beautiful pictures. Be prepared for those with suffer from allergies.
from
Submitted on 16-05-2016
first of all we were promised two rooms together and we could not be accommodated. One of our rooms door was stuck to open and they said they knew about it and would get to it soon. They didn't! We had no cold water in our shower no matter what we did to it. They knew about that too. Bathrooms had mold & mildew. Free breakfast was quite a mess as they were to slow to replenish items. The heated indoor pool was not heated. Guess what? They knew about that too. No concerns.. Not recommended.
from Treasure Island, Florida
Submitted on 17-05-2016
this hotel will be changing hands by year end, hopefully it will be a lot better it is adequate now we have been staying here for at least the last 6-7 years it's a little battle worn but the staff is nice it has a lake on site 2 pools and is generally pretty quite even though it is right off the I-95 you can't hear the traffic it's close to St Augustine Beach w/o being touristy
from Lake Alfred, Florida, United States
Submitted on 22-06-2016
Loved it! Nice pool. Very, very pet friendly. Clean rooms. Nice staff. Appealing grounds. Not that far from attractions. Quiet. A wonderful, hassle free as it should be, place to stay. Our room had a problem with a leak and before we could report it, maintenance was at the door to fix it. They moved us immediately to an even nicer room. Super service!
from Grove City
Submitted on 27-06-2016
My husband & I stopped to sleep here for a few hours . We paid close to $100 for a nap basically . The women that work at the front desk are fantastic but the hotel itself really shows its age ! When you first arrive in the lobby it is very nicely set up they even have a little convience store instead with travel needs ! The room however had a musty old smell to it . The bed was comfortable & looked pretty clean . The rest of our room had a lot of stains in the carpets , the closet door was brok... Read more
from Fort Myers, Florida
Submitted on 01-07-2016
We stayed two nights because we were attending a family funeral and the family arranged for a block of rooms here. Had I known there was a Renaissance Hotel nearby, I would have cancelled the reservation. Good points: Location was convenient; the staff was lovely and very accommodating; Breakfast was ok. Not so good points: everything else. Rooms were "tired," TV was OLD! Hallways were dirty.Bathrooms were abysmal! The price of the room was inexpensive but in this case, "you get what you pay for... Read more
from
Submitted on 01-07-2016
The hotel needs to be updated! It was very dusty and the couch had stains!!! Other then that it's okay for not staying long. I stayed 4 days, 3 nights. The breakfast was good. Just a normal hotel breakfast. The outdoor pool is nice. The view is beautiful but the hotel is near nothing. So you would have to drive quiet a bit to get somewhere.
from Temple Hills, Maryland
Submitted on 03-07-2016
4 day stay on a bus trip with Diamond Tours. As others have stated, the hotel needs to be updated and thoroughly deep cleaned. Couldn't use the dresser drawers. They smelled horribly and one was broken. Had to clean the air conditioner as it was black with what looked like soot. Good thing I carry wipes and spray with me. I also had an unpleasant encounter with the front desk staffer who stayed on the phone for a good 20 minutes on what appeared to be a personal call. I won't go into d... Read more
from
Submitted on 05-07-2016
I do have to say the lady that checked us in was great, Very friendly. The hotel however smells musty, the tile floors and grout are extremly dirty. When we got to the room it needed updating and my daughter was afraid to sit on the couch as it was filty and stained, much like the carpet. A room air conditioner and a small tv. Looks great from the outside. The free breakfast was kinda nasty.
from Orlando, Florida
Submitted on 20-07-2016
As soon as my wife and I walked in we knew this hotel was not as described online. The lobby was weird and smelled kind of old. The room needs a lot of upgrades starting with the A/C. The TV and furnitures are from 1905. To top it off the hallways are very warm due to the A/C not working. I hope management is aware of all the issues they have going on in this hotel & suits like they call it.
from Panama City, Florida
Submitted on 25-07-2016
This hotel is very clean and beautiful! The front desk staff were very professional and pleasant to work with. Comfortable stay with an outdoor and indoor pool. We will be back next time we are in the area.
from
Submitted on 25-07-2016
The staff was very friendly and nice to us. However, the hotel is very old and outdated. Nothing like what you see on the website. Don't be fooled! There were stains everywhere, on the rug, couch, and lamp shades. The rug was moist, and torn and the room was very muggy. The a/c made a noise and was very old. Breakfast was decent, and hotel is far from downtown.
from
Submitted on 26-07-2016
The staff were very unfriendly, when I complained the manager refused to come out and talk to me. The place was gross and very outdated. The room itself wasnt bad but the public areas and pools were very unkept. The doors bear the pool were rusty and moldy the bottom of the pools were discolored. The pool water was hot which is concernung with bacteria here in FL!
from
Submitted on 02-08-2016
This hotel was average. Beds comfortable shower head had nice pressure. Breakfast was ok. These are the only nice things I can say about our stay. We chose to stay here based on information from their website. Wrong!!! Website boasted of all hours restaraunt. We all eat different times of day. Website stated bar and lounge.Wrong!!! Having arrived bar and restaraunt both closed with sign saying only open for special occasions. The drive was considerably far for a bite to eat. Just feel like hotel... Read more
from Zephyrhills, Florida
Submitted on 02-08-2016
The hotel was just OK. Not terrible for a Groupon deal. The pools were dirty and the rooms were not really really nice. However, they do have a indoor and an outdoor pool. The breakfast was good but not set up well. In a great area for golfing, but NOT for the beach. (30 min. Ride) it is however just off the interstate and not far from Jacksonville.
from
Submitted on 05-08-2016
Stayed here for a week for Thanksgiving '15. Location was wonderful as both sons live nearby, older backing to 'the Ditch'(Inter coastal waterway) and younger in Nocatee. We found plenty of little places nearby to dine, plus could take advantage of fridge & microwave in room if we chose to do take-out or grab a few groceries. We have already booked for 5 nights next month when visiting boys again.
from Miami, Florida
Submitted on 06-08-2016
Room was spacious, which was good. Relatively close to the historic sites. Hot breakfast in the morning. Only had 1 problem, the AC was leaking. It worked, really cold but the carpet would be wet when I got up from bed. Since I was only staying 2 nights, didn't bother me enough to change the room. But definitely needs to be fixed. I guess none of the staff noticed or care about this problem. Lobby area doesn't really have any seating. Overall, the hotel was okay, I might stay here again if in th... Read more
from Weston, Florida
Submitted on 13-08-2016
My husband and I decided to stay here on our trip back from taking our son to college... it needs a serious cleaning and renovation... we had a king bed and it was so old that when my husband got into bed I automatically rolled to the center of the bed, we probably could have folded a king mattress in half without a struggle, there are stains on the carpet throughout the halls and in the room, mix matched paint touch ups everywhere, very strong musty smell, dust, old TV etc etc... I moves the en... Read more
from Melbourne, Florida
Submitted on 15-08-2016
The hotel was clean and the bed was comfortable. The pools were nice and the location was great because it was a quiet area away from the tourist attractions but it only took 15 minutes to be in the middle of it all. Breakfast was included and your usual fare for a continental breakfast. Eggs, sausage, waffle maker, some mediocre pastries. For the price I think it was a fantastic value, the staff was very friendly I would stay there again. If you have a chance, drive from the hotel to US 1 going... Read more
from Atlanta, Georgia
Submitted on 15-08-2016
This hotel is old, dated and in poor condition. When we checked in we asked for a quiet room. Upon arriving to our floor we found our room was directly across from the elevator. Went back to the front desk and asked for a room not near the elevator. We were "upgraded" to a lake view room which was a nice gesture, but the windows were so dirty that we couldn't even see out. Definitely do not pay for this upgrade. Around 11:30 pm we were awoken by loud music. We called the front desk and wer... Read more
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