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Castillo Real, an Ascend Hotel Collection Member

Jacksonville, FL, US (JAX)

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Based on 766 reviews
Room & Rates
Standard Room, 2 Queen Beds, Partial Sea View

Standard Room, 2 Queen Beds, Partial Sea View

2 queen beds
Entertainment - Free WiFi, premium channels, and DVD player
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi, premium channels, and DVD player
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Hot Tub, View

Standard Room, 1 King Bed, Hot Tub, View

1 king bed
Entertainment - Free WiFi, premium channels, and DVD player
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

2 queen beds
Entertainment - Free WiFi, premium channels, and DVD player
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Hot Tub, Ocean View

Standard Room, 1 King Bed, Hot Tub, Ocean View

1 king bed
Entertainment - Free WiFi, premium channels, and DVD player
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Hot Tub

Suite, 1 King Bed, Hot Tub

1 king bed
Entertainment - Free WiFi, premium channels, and DVD player
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Castillo Real, an Ascend Hotel Collection Member
530 A1a Beach Blvd, St Augustine, FL US 32080

Rooms
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a sauna.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Castillo Real, an Ascend Hotel Collection Member. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 9 per person (approximately)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Sauna
  • Shuttle To Airport (surcharge)
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 766 reviews
from Dunedin, Florida
Submitted on 09-05-2016
Booked through Trip Advisor-stayed mid week on first level-nice size room bed very comfortable- great shower-close to the restaurant-and quiet -the older ac would get loud at times -room tips- get breakfast voucher at the desk and and we purchased a three day Old Towne Trolley pass and learned the history and other info about the town -many good restaurants within walking distance-Cafe11-Sunset Grille-Mango-Mango.The hotel is only a short walk away from the beach-the swimming pool is great as... Read more
from waterloo
Submitted on 12-05-2016
Stopped here to relax a bit after a long day of driving and before going on to Orlando. We loved this hotel. Beautifully decorated. Friendly, fast service. Close to the beautiful beach! Close to many restaurants. Our room was spacious and beautiful! The bed was very comfortable too! A very nice choice for the evening.
from Miami, Florida
Submitted on 16-05-2016
First time in St. Augustine and we had such a great time! The hotel was spotless and had a view to the ocean from our balcony. Loved the idea of the hot tub in the room but we never got around to using it...if we want another beach stay in st. Augustine we will definitely think of Castillo real although next time I think we will try a B and B in the city. We definitely recommend!
from Amman, Jordan
Submitted on 18-05-2016
the beach is close and nice, the hotel has it's own parking space, the pool is a bit small but also very nice, not so crowded and good for travelers on a budget. the rooms are very clean and there is complimentary coffee and tea in it :)
from Celebration, Florida
Submitted on 20-05-2016
it very clean hotel and nice hotel ..room size is good but price a bit high for a older hotel.. breakfast is great.. location for beach was excellent.. the service at this place ..is truly excellent.. we would stay again ..
from
Submitted on 26-05-2016
The rooms at Castillo Real are Clean & Well Kept. We went in two pairs of Families with children. Kids enjoyed the pool which was nice and clean. There is a jacuzzi. They have a sound system outside which plays some good background music. Beach is short fun walk behind the hotel. Kids loved playing on the beach and washing off outside the hotel under a convenient little shower.
from Stuart, Florida, United States
Submitted on 31-05-2016
I was a little nervous after reading some of the reviews on trip advisor. I am so glad I stuck with the plan to stay at the Castillo Real! The young woman at the check in desk was very friendly and helpful. She answered all of my questions and got us checked in very quickly. We then went up to our room and it was just beautiful! Everything looked practically brand new. We saw none of the issues others have posted. It was just beautiful. We had a view of the road but that did not matter w... Read more
from Coral Springs, Florida
Submitted on 02-06-2016
Definitely coming back here! Right near the beach, great pool. Excellent rooms and a five star restaurant below. We found this on trip advisor while on the road heading back from a business trip in the mountains. From mountains to the beach. Rooms with a view of the beach, huge king size beds, clean and a bonus was the jacuzzi in the room! Thank you Castillo Real!
from
Submitted on 14-06-2016
The best family vacation. Pretty cleaned hotel in Saint Augustine and staffs so nice very friendly. My kids like to spend time at the pool and I love warm hot tub,two minutes walk from the beach. Very convenient for family vacation and we will visit again. Highly recommended this hotel.
from Murfreesboro, Tennessee
Submitted on 17-06-2016
My husband and I stayed here for his birthday had a wonderful experience! The hotel is right by the beach and so many great local restaurants all just a short walk away! Our hotel service was by far the best we've encountered with us being frequent travelers! Even though we left the "do not disturb" sign up, they always had fresh towels and things next to our door! You have to check out Mangoes Mangoes and Café 11! They have great food and café 11 has interesting beers, if you're into that kin... Read more
from Stuart, Florida
Submitted on 18-06-2016
We stayed here the other day. It was great except for being awoken at 11:40 pm & asked to move my car! Don't park in the spot on the side of the building with the two manhole covers on the ground because I had to move as some workers needed access to these. The hotel was clean & quiet. Workers were friendly. The elevator is hot and somewhat slow, so sometimes we took the stairs. It's proximity to the gorgeous beach cannot be beat! Make sure you visit the beach! Also, Cafe Eleven is within ... Read more
from
Submitted on 19-06-2016
We stayed for one night as a romantic getaway. When you walk in, the decor has a very old, Spanish feel. We thought it was lovely. Our room was a partial-ocean view located on the third floor. Our king bed suite included a whirlpool tub, shower, lighted vanity area, wardrobe cabinet, desk, bench and balcony. Our room was very clean except we noticed hair on the top of the drain in the shower and a couple of single hairs on the rear wall of the shower. Our room had a binder with local restau... Read more
from West Palm beach
Submitted on 22-06-2016
OK, we have stayed at this hotel multiple times over the last four years. My extended family lives at the beach, and my parents are in St Augustine. I'm thinking with Mother's Day, Father's Day, Thanksgiving, and Christmas, new babies, birthday parties and reunions of my fathers many sisters, I have stayed here more than 99% of the population. I have written multiple glowing reviews. BUT this time I used a 3rd party booking since the hotel only had king size rooms, and we needed 2 queens f... Read more
from Leeds, United Kingdom
Submitted on 24-06-2016
Arrived here at 1pm but couldn't check in until 4pm. We were given room 103. When we opened the door we could smell bleach and assumed that the room must have only just been cleaned. However we think it was to disguise the foul smell that seemed to emanate from the shower drain. We tried covering it with a rubber shower mat which helped but we could still smell it. With hindsight we should have asked to be moved but we had unpacked and the thought of moving everything when we were only there... Read more
from
Submitted on 24-06-2016
Dirty shower sink and toilet. Tiles are moldy. Horribly uncomfortable bed. Pillows were the size of throw pillows and there were only three. Hallways and elevator were hot. Coffee pot was rusty. If this were an $80 hotel I could deal with it but I paid 140 through Hotwire, complete ripoff and very disappointing.
from Richmond, Kentucky
Submitted on 28-06-2016
We just returned from our fourth and LAST stay at this luxury hotel. It's really too bad, because the hotel has some nice amenities. It is close to the beach, most of the staff is very nice, and the beds are comfortable. But while there, my husband bled on one of the chairs due to a medical condition. Rather than leave it and say nothing, he was up front about the situation and reported it to the front desk, offering to pay any cleaning charge. The manager consulted the owners, and without ... Read more
from Jackson, Georgia
Submitted on 08-07-2016
We booked this room through Priceline at a reasonable rate. We arrived, were checked in quickly, and went straight to our room. I have not one complaint about the room. It was clean, well kept, and comfortable. The shower pressure was good, TV and WiFi were good. Loved the pool and the short walk to a very clean and convenient section of the beach. I loved the ambiance of the hotel and the fact that it had a personality as opposed to many of the chains we usually stay in. I see that the hotel h... Read more
from Cleveland, Tennessee
Submitted on 09-07-2016
My family and I stayed at this hotel 5 nights. We were on the 4th floor across from the elevator. I was worried the noise from the elevator would keep us awake at night but not once did we hear it. We had a view of the ocean (looking between buildings). We used the pool daily, while it is small it was never crowded. Great hotel, we will stay here again.
from DeLand, Florida
Submitted on 11-07-2016
My wife and I had stayed at the hotel across the street several times and the experience was horrible to say the least. We decided to give the Castillo Real a try. The price is higher than what we are used to but we thought if it checked most of the boxes, it would be worth it. We arrived before check in and asked if we could be contacted when our room was available. The individual at the front desk was very friendly and said that would be no problem and gave us a door key in case we wanted t... Read more
from New Smyrna Beach, Florida
Submitted on 11-07-2016
Nice size room, quiet on my stay with a good beach location. Staff very helpful upon entry. The pool on the small size, but children seemed to enjoy, Did not have time to enjoy other amenities and look forward to another visit. Could improve on sound of AC.
from Brunswick, Georgia
Submitted on 13-07-2016
Castillo Real is a very nice hotel just a short walk from the beach. Lovely room is just the right size, nice staff, great pool. There is a restaurant on site but it seemed a bit pricey and there's plenty of other choices in walking distance. Check out Cafe 11 just across the street for happy hour with great prices!
from Central Florida, Florida
Submitted on 17-07-2016
Having just arrived from a Mediterranean Hotel a few days ago, I walked into the lobby of the Castillo Real and felt transported back there. The attention to detail in the picturesque entrance is also used in the beautiful rooms. The pool feels very private and the beach is about 100 yards away. In-house restaurant is very convenient and free shuttle to the historic district is stress free. The staff are eager to please. We had an excellent stay.
from
Submitted on 24-07-2016
We enjoyed our stay at this hotel and my husband enjoyed his breakfast in their restaurant. It didn't really feel like a resort, however, I would stay there again. The pool is nice but small and there is no direct beach access but there is a nearby entrance only a short walk away.
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