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Hilton Garden Inn Jacksonville/Ponte Vedra

Jacksonville, FL, US (JAX)

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Based on 645 reviews
The Hilton Garden Inn Jacksonville/Ponte Vedra hotel is located in the heart of Sawgrass Village, with many upscale shops, restaurants and the spa at
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Hilton Garden Inn Jacksonville/Ponte Vedra
45 PGA Tour Boulevard, Ponte Vedra Beach, FL US 32082

The Hilton Garden Inn hotel in Jacksonville/Ponte Vedra has everything right where you need it for a fun, relaxing and memorable vacation. The hotel sits within the charming Sawgrass Village and offers easy access to beautiful coquina sand beach at Mickler's Landing, just five minutes away. Less than five miles from the Mayo Clinic, the Hilton Garden Inn hotel in Jacksonville/Ponte Vedra is proud to offer special discounts and a complimentary shuttle service to Mayo patients and their families. Visit the country's oldest historic sites in nearby St. Augustine, 20 minutes away or peruse downtown Jacksonville's shops, restaurants and cultural attractions just 30 minutes away.

Area Attractions

The Hilton Garden Inn Ponte Vedra/Jacksonville hotel is the place where you can discover your playful side. There is so many local attractions and activities nearby. Take advantage of staying in the heart of Florida's golf mecca, at the entrance of TPC Sawgrass, home of The Players Championship tournament and just minutes from Florida's most prestigious golf courses. Experience the Florida outdoors at Guana River State Park offering pristine beaches, hiking, kayaking, bird watching and more, just 15 minutes away. Enjoy the best of Florida and see live Off-Broadway hits just 20 minutes away at the Alhambra Dinner Theatre or kick-back with fun and entertainment for the whole family at Adventure Landing Park. Hook the best catch with offshore fishing just 20 minutes north at the Mayport Naval Station. And for the sports fans there is pro-football 30 minutes away at Jacksonville Municipal Stadium, home of the Jacksonville Jaguars.

Guests can shop, eat and unwind at the hotel, it has five restaurants offering diverse international cuisines, along with 30 upscale shops all within walking distance.


  • 24-Hour business center
  • Dual phone lines with voicemail and data ports
  • Heated outdoor pool
  • whirlpool open year-round
  • More than 1,900 square feet of flexible indoor and outdoor meeting/banquet space is available for meetings, weddings, parties or custom special events.
  • Complimentary 24-hour fitness center
  • Wheel chair accessible Tip: Children 18 and Under Stay FREE

Please be advised the pool will be undergoing renovations and will be closed April 11 - 30, 2016. Arrangements have been made for the use of an alternate pool. We apologize for any inconvenience this may cause. 

  • Business Center
  • Business Services
  • Complimentary Coffee
  • Conference Rooms
  • Fine Dining (nearby) (+)
  • Fishing (nearby) (+)
  • Free Morning Paper
  • Golf (nearby) (+)
  • Great for Nightlife (nearby) (+)
  • Handicap Services
  • Heated Pool
  • Outdoor Pool
  • Parking
  • Public Internet Access
  • Restaurant
  • Retail Stores (nearby) (+)
  • Room Service (+)
  • Swimming Pool
  • Wheelchair Access
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 645 reviews
from Chicago, Illinois
Submitted on 18-05-2016
Everything from the time I walked in to the lobby to check-in to check-out was simply remarkable. Complimentary shuttle takes guest to Sawgrass Marriott Hotel in the area for conferences and near by businesses/restaurants for errands/tourism.
Submitted on 18-05-2016
We stayed at this hotel February 19th and 20th of this year. The staff was amazingly friendly, it was super clean and quiet. I would highly recommend the Hilton Garden Inn Jacksonville/Ponte Vedra to anyone!
from Venice, Florida
Submitted on 19-05-2016
As a Hilton Honors member, I expect the room I reserve to be available especially given the very high cost during the Players Golf event. It wasn't and the substitute was average at best with a very user unfriendly bathroom. The front desk staff is not very helpful when you have a problem and seems to be lacking supervision. The only positive was the onsite restaurant Mulligan's and the efficient shuttle service.
from calabash, United States
Submitted on 19-05-2016
My wife and I have used this hotel on a number of occasions when working golf tournaments in the area and look forward to returning every year, or more often. Desk staff are excellent. The hotel meets all of our needs and then some. Great experience.
Submitted on 25-05-2016
Good value, convenient location, friendly and polite staff. I stayed at the hotel with other family members, we were attending a family memorial service. It was not a happy occasion and the hotel staff were very cheerful and upbeat, which was very nice.
from Alachua, Florida
Submitted on 27-05-2016
We stayed here while attending concert at Ponte Verde concert hall. Lovely hotel, well maintained. The front desk and staff at Mulligan's were very nice. Our check in was quick and our room was very nice. The beds are very comfortable and temperature control was good. The rooms are clean and roomy. We ate at Mulligans twice and the food was good and reasonably priced. The pool area is pleasant and the pool is heated. The hot tub was a little cool for my taste. Very convenient to concert hall, ab... Read more
from Glen St. Mary, United States
Submitted on 01-06-2016
My room was dirty. There was hair in the shower upon arrival. Water in the tub drained very slowly. Carpet was very sticky, had to wear shoes the whole time. I did online check in the day before arriving. The room I chose wasn't ready and I arrived 15 minutes after the check in time.
from Columbia, Maryland
Submitted on 02-06-2016
We stayed at the HGI while visiting Ponte Vedra. The hotel staff was friendly and check in was quick. The room was clean and appeared to have been recently renovated. The room was quiet and we got a good night sleep. It was a nice stay.
Submitted on 04-06-2016
Great place to stay. I stayed one week here while attending the Florida Birding and Photo Fest. I stayed on the 2nd floor and would recommend not staying above the bar/Pub when you have to be up very early. Lots of noise from people outside and many car alarms going off til early in the morning. Loved Virginia's (front desk) greeting and well wishes for the day on those early mornings!
from Ponte Vedra Beach, FL, United States
Submitted on 05-06-2016
My daughter stays here, on her visits, as this Garden Inn is our "Guest Room". She remarked over and over how friendly, helpful and accommodating the entire staff, from housekeeping to reception was during her stay.
Submitted on 17-06-2016
This hotel needs to be overhauled. Air conditioner was very noisy. When A/C turned on...cold blasts of air occurred and then the system would shut down. Shower drain was slow to remove water. Tub was uncomfortable. Furniture needs updating. Very noisy outside can hear a pin drop.
from Atlanta, Georgia
Submitted on 18-06-2016
My stay was by far the best I've had!! The staff was accommodating from beginning to end. With a pleasant disposition no matter the request, your staff is top notch!!! My stay was the cherry on top! Thank you for the vote of confidence that quality customer still exists!
from St. Johns, Florida
Submitted on 19-06-2016
I can't say enough good things about this hotel, and I have nothing negative to say! The staff was very friendly, helpful, and professional. The room was great and the cleanliness was exceptional! I DEFINITELY recommend this hotel. I have travelled a lot and this has been my best and most enjoyable hotel experience EVER! Thanks so much to all of the staff! :)
from Indianapolis, United States
Submitted on 19-06-2016
I always stay here when I visit clients in the area. The hotel is convenient for me and is always clean and very welcoming. It is near the beach, a few blocks, but I don't use the beach. If I was to come with my family for a vacation I would use this property. I have to disclose that I am A Hilton Diamond member and use mostly Hilton hotels, but this one is nice and you would not be disappointed.
from Tallahassee, Florida
Submitted on 21-06-2016
The facility is either new or very recently renovated. The staff were very friendly at check-in and it went very quickly. Door keys worked first time we tried them. Hotel was near shopping and the beaches. The wifi was free and handled all of our devices with no problems. Parking is free as well and there were plenty of spaces too. No complaints, nothing but compliments.
from Loudon, Tennessee
Submitted on 25-06-2016
We were her for 3 nights while visiting family in the Sawgrass community. The check in was simple, room was very comfortable and clean. I really liked that it was quiet at night in the hallway. I have nothing negative to say!
from Davidson, North Carolina
Submitted on 26-06-2016
Had a wonderful time at this hotel. Very clean and comfortable. The staff is helpful and the standard queen room is quite spacious. The tv is also large compared to other hotels. The location is great with shopping and several restaurants nearby.
from Merritt Island, United States
Submitted on 26-06-2016
I recently stayed two nights and I couldn't ask for anything more. The staff was friendly, the room was clean and fresh, and I couldn't have asked for anything more. This is my second time staying at this hotel and I will be back in the future!! Thank you Hilton!!!
from Davie, Florida, United States
Submitted on 01-07-2016
We stopped for 1 night to meet our godsons family. Loved the room , 2 queen beds, and the tv was awesome. Loved the convenience of stores nearby. Employees s were awesome and in the restaurant. Thanks for great visit. Hope to go back sometime
from Tallahassee, United States
Submitted on 01-07-2016
We stay at this holes two or three times a year. The staff had been there for over five years, which says volumes for the Hotel. The rooms are exceptionally clean. The staff are amazing. You can beach, golf, shop within 15 minutes.
from Tallahassee, Florida
Submitted on 03-07-2016
The desk staff was very pleasant. The towels are nice. The beds are comfortable. It's all down hill after that. A friendly staff doesn't make up for poor basics. The room ventilation was not good and the room smelled very stale. The bathroom was not properly cleaned. Six inch long hairs in the shower (clearly not ours). The toilet is so low that you feel like you're almost sitting on the floor. The water temp adjustment in the shower went from cool to scalding, with no middle ground. ... Read more
from Tallahassee, Florida
Submitted on 07-07-2016
Very nice rooms and friendly staff. Comfy beds. Convenient location to Ponte Vedra Beach, Sawgrass golf, restaurants,etc. Connected to Mulligan's Pub which is open for breakfast. Keurig coffeemaker in room.
from Brandon, Mississippi
Submitted on 10-07-2016
This is a great HGI! The rates are normally reasonable but I caught them on the weekend of July 4th, so the rate had basically doubled! Ouch! The staff is friendly, the place is clean and the rooms are comfortable. There was an excess of noise in the morning but that was probably families with excited children leaving for the beach. Great place to stay!
from Merritt Island, Florida
Submitted on 10-07-2016
This is a great hotel near St. Augustine and Jacksonville in Ponte Vedra, Florida. Great golf, shopping, restaurants and the beach nearby. We were impressed with the service, the hotel and the room. We arrived early and were initially told we could not check in until 3:00. Since we were going to a party, that really meant we would not be checking in until later in the evening. Nicole, at the Front Desk, was able to get us a room within 15 minutes.
from Marquette, United States
Submitted on 11-07-2016
I experienced something TERRIBLE and SHOCKING that I have never anywhere else. I was taking a shower during one of the nights of my stay at this hotel and barely having reached half way through the shower the water to my utter shock completely shut off !!! On calling the front desk about this situation, I was informed that they had turned the water off for maintenance issues, owing to a water pipe burst that had occurred EARLIER in the DAY !!! Furthermore,to add to my existing despair,I was told... Read more
from ponte vedra, United States
Submitted on 11-07-2016
Highly recommend Hilton Garden Inn in Ponte Vedra. Great location, wonderful staff, clean functional rooms. Great bar and pub food! Try the Rueben eggrolls!! Business Center easy access and convienent.
from Summerville, South Carolina
Submitted on 14-07-2016
The room was clean but had an unclean smell, as if the carpets needed to be clean or deodorized. My sister said it felt like something was biting her in her bed so I reported to front desk who in returned got in contact with the housekeeping supervisor and he immediately came in to inspect the bed, housekeeping removed everything off of both beds and there were no more problems, I suggest, all linen and comforter be washed and clean before each stay. Other than these two issues, I would without... Read more
Submitted on 18-07-2016
This place was fabulous. We were there for two nights. Stayed in one of the suites on the 6th floor. Staff was excellent. Nice pool area. There was a restaurant on site called Mulligans. Wonderful. Had breakfast and lunch there. Again fantastic staff. The Hilton Garden Inn was in a great location. Would definitely stay there again.
from Tampa, F.
Submitted on 20-07-2016
My wife and I stayed two nights at this property. Check-in/check-out was fast and easy. The front desk staff is very friendly and helpful. The included breakfast at an attached restaurant is outstanding with a large variety of options. The room was large and very clean. The reason I took one star away is parking. It is very limited and tight. We ended up each night parking in the surrounding shopping center lot because there was no room in the Inn lot.
from LaGrange, Georgia, United States
Submitted on 20-07-2016
Loved our room & front desk personnel couldn't have been more accomidating. Plush bedding plus the "Hilton's version of sleep #beds" were wonderful! All hotel rates in the area are high but we appreciated the discount that we qualified for.
from Bradenton, Florida
Submitted on 21-07-2016
We were pleasantly surprised by the location and all the little restaurants and shops located in the same center The hotel restaurant was excellent and had great service the room was very nice and had a good view from the balcony
from Dunedin, Florida
Submitted on 23-07-2016
Love staying here because of the proximity to my appointments, dinner options and when times allow- a visit to the beach. Very well run hotel and awesome employees that are always making sure that you're needs are being met. You won't regret your decision by staying here.
Submitted on 25-07-2016
Stopped in for a quick one night stay while passing through Jacksonville. Hotel was clean and beautiful. The restaurant was packed so I was unable to try it, but I guess it must be awesome because it was so busy. I thought it was odd that I couldn't find a menu in my room for it. I thought all Gardens have evening room service, which the particular evening I really could have gone for, but when I couldn't find a menu, I ended up going to the very near Publix for a sandwich. Other than that,... Read more
Submitted on 27-07-2016
We recently stayed at this hotel for a high school reunion. The hotel is well maintained and the service is outstanding. the hotel manager personally greeted us and checked with us several times during our stay. I will certainly stay in this hotel whenever I am in the area.
from jacksonvillle
Submitted on 29-07-2016
Brought my wife and three grandkids for a long weekend. Wonderful service and great staff. The pool and gym facilities are outstanding, and you can't find a better spot than Ponte Vedra. Will definitely be back.
from Chattanooga, Tennessee
Submitted on 29-07-2016
Nice hotel but not good area to find beach access. No breakfast included. Small pool. Room was nice with fridge, micro, flat screen & real thermostat for h&a. Nice employees. We were there for mayo clinic visit & it was not far from hotel. Publix grocery block away
from Greenwood, South Carolina
Submitted on 30-07-2016
This is one of the best Hilton Garden Inns we've stayed at. The location was good, close to shopping and good restaurants. The staff went out of their way to be helpful. We appreciated the free coffee and cookies. We also liked the ability to check in and choose our room online.
from Jacksonville, Florida
Submitted on 03-08-2016
This place was a great base for the 50th high school reunion at the beach. Annette was great to coordinate the group rooms and hospitality suite. The rooms were spacious, clean and very comfortable. Bed was excellent and I don't often find them this good. Staff was very helpful and personable. Set up the shuttle for our group and worked with us on a number of requests. The location is ideal being close to great restaurants and shopping. If you need a place at this location I would highly recom... Read more
from Miami
Submitted on 03-08-2016
This is a nice hotel - but is looking a bit worn. It was clean and conveniently located to the main road through town. The lobby was absolutely freezing cold. I couldn't stay in there for more than a minute! The staff was very helpful and friendly.
from Barcelona, Spain
Submitted on 03-08-2016
We received a good rate in the off season at a Hilton on the Sawgrass course. Great location with shops and activities close by. Not to mention much beach action north and south. Great service and a quiet room for sleep. No complaints.
from Philadelphia, Pennsylvania
Submitted on 04-08-2016
Every year we visit family in PVB, and we always stay at the Hilton Garden Inn. This year was no exception. Out stay went smoothly. Our room was in great shape, freshly painted. The staff was welcoming and helpful. We always get the breakfast package which is a good value. I would definitely recommend this hotel.
from Saint Augustine Beach, Florida
Submitted on 07-08-2016
Large room with very comfortable beds and pillows, a large desk and office chair, plus a comfy upholstered chair. Clean bathroom and soft fluffy towels. We asked for, and got, a room in a quiet area of the hotel. Lots of shopping and restaurants within the complex. Mulligan's is in the hotel and breakfast and dinner (Fish and Chips) were excellent.
from WILLARD, United States
Submitted on 08-08-2016
This was a beautiful hotel. Everything promised was kept. You cannot go wrong, the location is perfect for the beach, golfing, dining out and shopping. It is on a main strip. It is extremely well kept. The staff is outstanding! They are helpful and pleasant. They look happy and you can surely tell they take a lot of pride working in their environment and exercise customer service. Thank you for our wonderful experience. After a 13 hour drive it was a perfect landing.
from Delray Beach, Florida
Submitted on 10-08-2016
The Hilton Garden Inn is not on the water; It is not a quaint hotel; It does not have a view; and The rooms are not sound proof. I heard my neighbors just as if we were all in the same room watching the Olympics. I found my suite to be dingy and a bit worn. The bath amenities were poor. The "workout" room was a joke--three treadmills and one elliptical. I chose to drive 12 miles to Planet Fitness in Jax Beach. Worth the drive. Hilton Garden Inn is located NEAR a very nice hotel (Marrio... Read more
from Daytona Beach, United States
Submitted on 13-08-2016
All personnel were very friendly. The attached Mulligan's Pub is a great place to have a brew while sitting outside and enjoying a cigar! Our conference was at the Sawgrass Marriott only a 5 minute walk from here but we got a much nicer room here for FAR less money.
from Conway, South Carolina
Submitted on 14-08-2016
The room was great, clean, comfortable and a bargain. Housekeeping exceeded expectations with thoughtful personal touches and the customer service even better. Every contact with staff was excellent. Awesome experience both stays!!!
from Louisville, Kentucky
Submitted on 14-08-2016
EXCELLENT IN EVERY WAY especially when we checked in Josh at the desk was wonderful. He went out of his way to help us with everything to make us comfortable. He took extra time to show us the room to make sure we like the location.
from Cedar Key, Florida
Submitted on 30-08-2016
Food was good, shops were close and a couple restaurants were within walking distance. Everything else was a drive, no beach access. If you are here for sawgrass or just passing through it's convenient.
from Gatlinburg, Tennessee
Submitted on 30-08-2016
My husband and I have used this particular hotel in the past on numerous occasions, all with the same result, top notch customer service, clean/quiet rooms, attentive friendly staff, clean linen, and convenient location. However, the hotel is a little tucked away but well worth the drive if you are ever in the area. The Staff goes above and beyond to help, and the there is a small café' also located in the building. The grounds are well kept, and it is definitely a 5 star hotel, with excellent ... Read more
from Jacksonville, Florida
Submitted on 05-09-2016
Attractive location with the golf theme through out most rooms, could use a bit of upgrading for the price I paid. Lovely experience sharing a floor with family and friends. If I could of got a better rate, I would of stayed longer to explore the area'
from Houston, Texas
Submitted on 06-09-2016
This well located, but tucked away facility is beautiful and friendly. The rooms were well appointed with plenty of parking available. A good choice if one needs to be in the Ponte Verde / PGA area of the Jacksonville, FL area
from Plainfield, Indiana
Submitted on 08-09-2016
Newer, very nicely decorated - both the lobby and the rooms. We stayed here at the recommendation of the wedding party, and I know they wanted us to have a good time, feel welcome, and have everything we needed, and I definitely think the hotel staff worked hard to ensure that happened. They even arranged a shuttle sign-up to take us to and from the wedding venue - nice touch!
from Fort Lauderdale,FL
Submitted on 10-09-2016
This garden inn is different in that there is a restaurant attached to the hotel not your usual breakfast place. They go the extra mile for you. If they don't have what you want for breakfast they will go to Publix and get it for you. That is really customer service.
from San Jose, California
Submitted on 15-09-2016
This hotel, being golf themed, is on par with any other HGI. The hotel is quiet, clean, well kept and has an exceptionally friendly and customer service oriented staff. If you need a business hotel, this place is for you. If you need a beach hotel you should try something a little closer and a little more beach atmosphere although if you know your way around this could be a beach friendly hotel too. I would come back to this hotel anytime I'm in the area.
Submitted on 17-09-2016
Came in for a quick one night stay for a wedding. The room was very affordable and the customer service was great. We opted for two queen beds rather than a king because it was cheaper, but the beds were a little too firm for my liking. We should've opted for the king with the comfort control. The staff was extremely courteous and made my one year old son feel very special. The late night cookies were a great treat as was the well stocked pantry. Parking was great and we more often than not park... Read more
from Washington DC, District of Columbia
Submitted on 18-09-2016
I was there for business but was greeted as if I was friend of the family. One of the greeters appeared to remember from my last visit months earlier. That felt great. The staff at Mulligans was fun, prompt and helpful. It was a good value for the food. I will stay here again.
from Columbus, United States
Submitted on 19-09-2016
Spotlessly clean, awesome lounge, kind employees, I've stayed in many Hilton hotels this is by far the finest. Make sure you get a suite. Check out Mulligan's happy hour everyone there was friendly and engaging. Only downer was breakfast that was pretty bad but overall this is a five star hotel.
from Miami, Florida
Submitted on 21-09-2016
We chose this hotel due to proximity to the beach. It was a good location, lots of shopping and restaurants. Just need to be up dated to conform with the newer Hilton Gardens rooms. It was very quiet. No noise in the hallways or around the area. Staff was helpful and friendly.
from Ramona, California
Submitted on 27-09-2016
The Hilton Garden in is located right next to the TPC Players - Sawgrass country club. The hotel is nestled among other much more expensive hotels, but shares some nice access and amenities. Comfortable - not special - but a good value.
from Spartanburg, United States
Submitted on 27-09-2016
Very clean, close to off site amenities, and a very friendly and courteous staff. The location is convenient and easy to access. The rooms were nicely decorated and quite nice. I have found this to be the case with every Hilton Garden in which I have stayed.
from Richmond
Submitted on 28-09-2016
Great hotel, across street from TPC Sawgrass (was there for wedding). The overall grounds and roads are a little confusing, but that is the civil engineers fault, not Hotel's. Pool could use longer hours, closes at dusk which is an issue when kids want to swim after dinner - booooooo.
from Atlanta
Submitted on 30-09-2016
I went to Ponte Vedra for business with coworker's. The area is great and for the long hours we work, it was nice to have everything we needed in walking distance. There is a Publix, CVS, restaurants and even a liquor store along with nail salons and boutiques. The staff is very friendly, the rooms are like miniature apartments, so overall the place was great. My only issue was the housekeeping cut corners every time they cleaned my room and my coworker's rooms as well. I did have to leave a not... Read more
from Hendersonville, North Carolina, United States
Submitted on 04-10-2016
The hotel itself seems a little tired - the rooms we used showed signs of wear - but the hotel staff and the adjoining restaurant more than make up for it. The staff was accommodating and kind; the restaurant was delicious and generous.
from Brentwood, United States
Submitted on 07-10-2016
This hotel was absolutely amazing and the best stay we've had ever, at a hotel. The staff was THE best and very personable, friendly, and very helpful, on all shifts. The rooms were clean, the hotel lobby was clean and just an all around great experience
from Port Orange, Florida
Submitted on 07-10-2016
The hotel is very nice and in a great location. The rooms are stylish and a good size. The bathroom had a sliding barn door and a great shower. The hotel restaurant, a pub was great, we got there on Tuesday's trivia night, what a lot of fun! You could tell the food was good there were many "locals" there.
from Sarasota, Florida
Submitted on 17-10-2016
this location is perfect because we have been going to The Mayo Clinic for treatment. We are very happy with our location . Our request for particular rooms have been granted. We will continue to stay there each time we return.
from Elkton, Maryland
Submitted on 17-10-2016
Hotel was beautiful clean and modern. We enjoyed our 3 nights and would definitely go back. We had late night dinner and drinks. The shower was a walk in which was great instead of tub. Had 2 sections to have a bit if privacy
from South Florida
Submitted on 18-10-2016
The hotel is okay, not great. Rooms are clean, service for rooms is good and the lobby is nice. However... the hotel's restaurant (the only one connecting to the hotel) isn't up to Hilton standards. The food wasn't prepared properly, it was cold by the time it reached the table and the drinks were not worth the $8 price
from Fort Myers, Florida
Submitted on 20-10-2016
I generally prefer Hilton's Garden Inns. They are always attractive and well maintained. The HGI in Ponte Vedra is no exception. They offer an inviting place to rest. It's larger than most HGIs. I had a lovely room on the 6th floor. The hotel is adjacent to a mall-like cluster of high end shops. Several nice restaurants are within walking distance. The public beach is a few miles drive south, but readily reachable. I'll stay there again, always my standard of approval.
from Ponte Vedra Beach, Florida
Submitted on 20-10-2016
The Hilton Garden Inn went out of their way to accommodate ten seniors from our senior communtiy who had to evacuate to a shelter during Hurricane Matthew and could not get back into their homes immediately after the storm. When the shelter closed, the hotel gave them a good rate and a kind welcome. The personnel were gracious and helpful and made them feel relieved during a very stressful time after having to stay in a crowded shelter for three nights. The residents were thankful to have a lov... Read more
from Ponte Vedra, United States
Submitted on 20-10-2016
The whole staff went out of there way to make us feel at home. Debi Jorgensen Front office Manager, went out of her way to make sure everything went well with this stay do to me making some changes at the last minute and are upcoming stay later in October. Again you can not ask for a better staff and over appearance of the hotel.
from Clearwater, Florida
Submitted on 25-10-2016
I stayed here for the Bike MS ride, the staff was receptive towards riders and our bikes. Very good quality for the low price. Second year staying at this hotel both years I was content with the establishment.
from Boynton Beach, Florida
Submitted on 25-10-2016
A very nice place to stay for a reasonable price. Clean and well equipped rooms that have microwaves and refrigerators. A pub that severs food in the hotel. And located right behind a shopping plaza that has several different restaurants to choose from and a Publix grocery store. Friendly and helpful staff made a stay a most pleasant one.
from Bay Area
Submitted on 26-10-2016
Stayed here just for one night, but I was impressed overall with the staff - very friendly and helpful. The location is decent and affords the opportunity to walk to some local eateries as others have pointed out. The room I stayed in was fine - it wasn't anything out of the ordinary, but everything was clean and orderly. Wifi was fine for my needs.
from Austin, Texas
Submitted on 26-10-2016
Had a great experience, managers and staff went above and beyond. Did a great job. I have to put at least 200 charechters which normally dissuade me from continuing but I will fill itninwith this comment.
from Trinity, Florida
Submitted on 28-10-2016
Stayed here for one night and found the hotel to be perfectly located in close proximity to Ponte Vedra Beach, Sawgrass and shopping/restaurants. Had a 2 queen bed room and it was very large, and came equipped with a mini fridge. One nice touch was the inclusion of a wrapped handiwipe to cleanse the tv remote. The areas that were less than expected were the failure to give Hilton Honors members (silver or above) even the 2 complimentary bottles of water, no pre-packaged makeup removers (found i... Read more
from Boca Raton, United States
Submitted on 03-11-2016
The staff was really friendly and helpful. Hotel was located in a great area for walking to restaurants. Rooms were clean and the whole experience was pleasurable. The rate paid was very good for the quality of the property.
from Bluffton, South Carolina
Submitted on 05-11-2016
This is a great hotel and a great chain - the only major problem I find with this property is the low toilets. Older travelers have a hard time navigating these old fashioned fixtures and I only come across them when I travel. Someone at Home Depot told me they don't even sell them any more - everyone buys the higher toilets. Hilton needs to come into the twenty-first century and get the more comfortable commodes!!!!
Submitted on 09-11-2016
quiet, clean and comfortable. the weather was perfect parking was adequate. the location was close to our visit and to the theatre where we went to a play. It was also very close to our friends in Ponte Vedre Beach
from Orlando, Florida
Submitted on 14-11-2016
Conveniently located. Large , clean rooms. Discounted upgrades available. Extremely attentive and friendly staff who clearly enjoyed their jobs. Convenient Restaurant ( Mulligans ) on the premises. Fresh cookies every afternoon, what more could we want?
from Tucson, Arizona
Submitted on 18-11-2016
The hotel is across the street from the entry to the TPC Sawgrass PGA Golf complex in a large strip mall, dominated by a Publix Supermarket. It's in the heart of tony Ponte Vedra Beach, one of the nicest communities in greater Jacksonville. It's not a new hotel, but it is being "fixed" up by Hilton into their garden Inn product. Reception/Front desk are friendly and responsive. The rooms are large and well appointed. Wi Fi is free and fast. The beds, for my taste, have very FIRM mattresses and l... Read more
from NY, United States
Submitted on 21-11-2016
Only stayed one night but enough to make sure this is the place to stay the next time I'm back in town. Spacious room and friendly staff.. great breakfast selection! Conveniently located in with access to other shops and good dining areas
from Orlando, United States
Submitted on 22-11-2016
We stayed at this particular Hilton Garden Inn which is located in close proximity to an open air village mall. The amenities including the business center are top of the line. The restaurant fare was excellent. Spacious rooms, clean and quiet as well as the friendly exceptional staff. The complimentary internet was beyond my expectation.
from Savannah, Georgia
Submitted on 28-11-2016
Our room was not towels and tip taken. Is this the new trend in cleaning? Beds not even made!!! Trash still on counter. Complained of musty smell in room. This has happened before when staying at this hotel. We stay here a lot!!! Think a system overhaul is in order!! May need to look elsewhere....NOT Hilton quality we are used to!!!
from Aiken, South Carolina
Submitted on 28-11-2016
Nice clean hotel. The staff are all very professional and accommodating. Rooms were comfortable and clean. Coffee I the lobby was very excellent, just wish they were more consistent with having the coffee available. Would stay again.